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Parts department supervisor skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical parts department supervisor skills. We ranked the top skills for parts department supervisors based on the percentage of resumes they appeared on. For example, 16.6% of parts department supervisor resumes contained parts inventory as a skill. Continue reading to find out what skills a parts department supervisor needs to be successful in the workplace.

15 parts department supervisor skills for your resume and career

1. Parts Inventory

Here's how parts department supervisors use parts inventory:
  • Installed & organized approximately 1 million dollars of on-hand parts inventory during relocation of facility.
  • Re-arranged and re-organized parts room to maximize efficiency and accuracy of parts inventory.

2. Inventory Control

Here's how parts department supervisors use inventory control:
  • Performed inventory control procedures and summarized monthly audit of warehouse parts.
  • Supervised Inventory control, purchasing and customer relations and satisfaction.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how parts department supervisors use customer service:
  • Facilitated requests for local purchase and local manufacturer processes with Customer Service.
  • Managed direct customer service complaints and resolving customer issues.

4. Purchase Orders

Here's how parts department supervisors use purchase orders:
  • Placed and followed up on purchase orders and assisted in business development initiatives.
  • Verified accuracy of customer purchase orders and entered information for prompt delivery.

5. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how parts department supervisors use safety procedures:
  • Implement safety procedures in accordance with company and OSHA regulations.
  • Monitored and Enforced safety procedures within the Parts Department.

6. Parts Counter

Here's how parts department supervisors use parts counter:
  • Worked the parts counter with customers and technicians to complete parts orders.
  • performed parts counter sales, looked up marine and diesel truck parts.

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7. Delivery Truck

Here's how parts department supervisors use delivery truck:
  • maintained delivery truck Responsible for payment for the parts delivered Make sure customers are satisfied with orders, returns, and exchanges

8. Warranty Claims

Warranty Claims refers to claims made by customers regarding a defective product or service. Many electronics will be covered by a warranty period of several years, meaning if the product becomes defective within that time range the customer can receive a new product at no extra cost.

Here's how parts department supervisors use warranty claims:
  • Submitted all warranty claims to the proper manufacturer or warranty company for payment.
  • Developed and sustained manufacturer warranty claims; analyzed inventory stock reports for weekly stock levels; handled invoicing.

9. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how parts department supervisors use cycle counts:
  • Pick orders with next day deliveries have experience in check in have experience in inventory handling cycle counts experience with RF scanners
  • Managed, trained and coordinated activities for 23+ employees * Coordinated shipping and receiving functions * Supervised regular cycle counts for inventory

10. Parts Sales

Here's how parts department supervisors use parts sales:
  • Develop new channels of revenue while maintaining a monthly $10-million a month in parts sales.
  • Designed a program in Access to analyze parts sales activity to help set inventory levels.

11. Inventory Management

Here's how parts department supervisors use inventory management:
  • Conduct monthly inventory and utilize inventory management to control loss.
  • Played a significant role in the weekly work-center inventory management of over 250 maintenance components by maintaining 100% inventory validity.

12. Warehouse Operations

Warehouse operations include all those actions associated with the goods, from the point of receiving them to safely storing them in the warehouse. From attaching barcodes on packages to coordinating with teams, all fall under the category of warehouse operations.

Here's how parts department supervisors use warehouse operations:
  • Train all employees to work efficiently with all customers and parts and ensure effectiveness of all warehouse operations according to objectives.

13. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how parts department supervisors use retail sales:
  • Trained employees in wholesale and retail sales and computer catalog use Consistently exceeded individual monthly sales goals
  • Retail sales associate responsibilities to assist customers with clothing and accessories purchases.

14. Stock Orders

Here's how parts department supervisors use stock orders:
  • Placed all EMD stock orders and maintained proper stocking levels of new and rebuilt EMD parts.
  • Prepare and send in stock order (spare parts and lubricants) 2.

15. Parts Operations

Here's how parts department supervisors use parts operations:
  • Supervised parts operations in 16 locations throughout Arkansas, Mississippi and Louisiana with oversight of inventory control, profitability and purchasing.
  • Managed the inventory terminal parts operations and personnel, including hiring, salary administration and developmental needs.
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List of parts department supervisor skills to add to your resume

Parts department supervisor skills

The most important skills for a parts department supervisor resume and required skills for a parts department supervisor to have include:

  • Parts Inventory
  • Inventory Control
  • Customer Service
  • Purchase Orders
  • Safety Procedures
  • Parts Counter
  • Delivery Truck
  • Warranty Claims
  • Cycle Counts
  • Parts Sales
  • Inventory Management
  • Warehouse Operations
  • Retail Sales
  • Stock Orders
  • Parts Operations
  • Parts Warehouse
  • Computer System
  • Customer Issues
  • AS400
  • Parts Room
  • Customer Orders
  • Inventory Counts
  • Medicare Part D
  • OEM
  • Part Numbers
  • Physical Inventory
  • CMS
  • Telephone Calls
  • HVAC
  • Stock Inventory
  • Honda
  • Service Calls
  • Fed-Ex
  • Body Shop

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.