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Top 50 Parts Department Supervisor Skills

Below we've compiled a list of the most important skills for a Parts Department Supervisor. We ranked the top skills based on the percentage of Parts Department Supervisor resumes they appeared on. For example, 12.5% of Parts Department Supervisor resumes contained Parts Inventory as a skill. Let's find out what skills a Parts Department Supervisor actually needs in order to be successful in the workplace.

These are the most important skills for a Parts Department Supervisor:

1. Parts Inventory

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high Demand
Here's how Parts Inventory is used in Parts Department Supervisor jobs:
  • Installed & organized approximately 1 million dollars of on-hand parts inventory during relocation of facility.
  • Managed three million dollars of inventory while reducing obsolete parts inventory.
  • Revised current parts inventory procedures and created data bases to accurately track parts usage and stocking levels.
  • Manage a supporting parts inventory for vendors.
  • Set and review parts inventory levels.
  • Accounted for $300,000 parts inventory.
  • Maintained in-house parts inventory along with 50 technicians carstock located in the field.
  • Performed parts inventory and did billing according to specific units being repaired.
  • Operated forklift to managed lumber and parts inventory Supplied assembly department Trained and supervised departmental workersAssembly Department
  • Fork Lift Operator * Maintaining ISO Standards * Maintaining LEAN Manufacturing Standards * Maintaining Small Parts Inventory * Order Small Parts

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2. Customer Service

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high Demand
Here's how Customer Service is used in Parts Department Supervisor jobs:
  • Facilitated requests for local purchase and local manufacturer processes with Customer Service.
  • Managed direct customer service complaints and resolving customer issues.
  • Increased customer loyalty by providing quality customer service.
  • Resolved customer service related issues including escalations.
  • Evaluated and determined suppliers for purchasing based on pricing, customer service, and ability to meet delivery requirements.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Make the customer's journey as easy and as stress free as possible with delivering great customer service.
  • Trusted to train other employees on how to deliver great customer service and train on store processes.
  • Assist branch manager in various parts and service activities and ensure efficiency of customer services provided.
  • Performed Customer Service Representative (CSR) duties to trouble-shoot and resolve customer issues.
  • Gained and learned knowledge of ETKA Audi / Volkswagen Parts software and customer service experience
  • Perform an extensive amount of customer service daily with telephone parts and service orders.
  • Worked with Customer Service to resolve complaints and disputes regarding customer issues.
  • Developed customer service skills through sales and interactions with customers.
  • Prepared and instructed part training classes for customer service.
  • Resolved customer service issues on corporate level complaints.
  • Handle customer service related parts issues.
  • Cashiered and provided customer service in retail parts sales, commercial parts sales, and service department.
  • Answer phonesCustomer serviceSelling products and giving product information
  • Trained New Customer Service Reps * Phones * Filing * Data Entry * Supervised Dept * Set Up Consumer Repairs *

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3. Inventory Control

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high Demand
Here's how Inventory Control is used in Parts Department Supervisor jobs:
  • Performed inventory control procedures and summarized monthly audit of warehouse parts.
  • Collaborate across departments to drive enterprise-wide inventory control.
  • Computerized inventory control for production use.
  • Developed and managed parts department including shipping, receiving, stocking, pulling, and inventory control using WMS system.
  • Inventory Control, Schedule all Repairs for Service Dept., Merchandise Display, Cashier, Invoicing, Customer Service
  • Manage items such as inventory control, training of junior employees, and cost accounting.
  • Train and supervise picking crew, and troubleshoot all problems in area of inventory control.
  • Processed daily P&L reports, inventory control reports and employee production reports.
  • Supervised staff of 10 to ensure shipping ran smoothing and maintained inventory control.
  • Perform warehouse inventory control functions, including cycle count program.
  • Inventory Control--Purchaser for 35mm camera parts and accessories.
  • Inventory control, with quarterly and yearly inventory intervals.
  • Inventory control involves a large amount of computer work.
  • Inventory Control - Processed orders and credit approvals.
  • Maintained the inventory control of 13 branches of a multi-million dollar dental supply company.
  • pulled parts for deliveries, helped walk in customers, inventory control
  • Directed purchasing, inventory control and disbursement of copier parts to field technicians .Hired, trained and supervised staff.
  • Retail Sales & Inventory control Makes Sales Goal Response over employees & Payroll
  • Inventory control Supervised six employees Pulling orders for production lines Support for Parts Crib buyer
  • Inventory control shipping and receiving created PO's heavy equipment certified (forklifts, booms, lifts, etc..)

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4. Delivery Trucks

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5. Service Technicians

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Here's how Service Technicians is used in Parts Department Supervisor jobs:
  • Maintain proper certifications schedule of service technicians for proper licensing - CDL's, Commercial Medical Cards, etc.
  • Monitor and maintain inventory systems for 4 branch offices and 45 service technicians.
  • Dispatch service technicians daily appropriate to business needs.
  • Provide service technicians with parts as required.
  • Coordinate with Warranty Clerks and Service technicians to locate missing items.Extended Duties: Reorganization of the Warehouse Re-inventory all available parts.

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6. Warranty Claims

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Here's how Warranty Claims is used in Parts Department Supervisor jobs:
  • Reconciled customer accounts with respect to warranty claims and reimbursements.
  • Submitted all warranty claims to the proper manufacturer or warranty company for payment.

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7. Safety Procedures

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Here's how Safety Procedures is used in Parts Department Supervisor jobs:
  • Implement safety procedures in accordance with company and OSHA regulations.
  • Monitored and Enforced safety procedures within the Parts Department.
  • Ensured safety procedures and OSHA practices were performed daily.

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8. Purchase Orders

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Here's how Purchase Orders is used in Parts Department Supervisor jobs:
  • Placed and followed up on purchase orders and assisted in business development initiatives.
  • Verified accuracy of customer purchase orders and entered information for prompt delivery.
  • Match all incoming paperwork with proper purchase orders and place incoming parts and supplies at proper shelf location.
  • Handle all work orders, purchase orders, and customer calls, for our Houston branch.
  • Serve customers daily and communicate with vendors regarding purchase orders and shipments.
  • Review purchase orders and work with Central Purchasing Agent who places them.
  • Manage all purchase orders and resolve any discrepancy for all purchase orders.
  • Receive customer purchase orders via fax and e-mail.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Supervised and directed parts department employees Distributed parts Filled purchase orders Shipped parts to repair stations Kept inventory of tools and parts

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9. Auto Parts

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high Demand
Here's how Auto Parts is used in Parts Department Supervisor jobs:
  • Delivered auto parts throughout Metro-West and Boston areas.
  • Monitored the wholesale inventory of auto parts.
  • Warehouse / Parts Department Inspect all type of auto parts for damage or any type of defects.

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10. Service Department

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Here's how Service Department is used in Parts Department Supervisor jobs:
  • Body shop and service department orders were also taken on a daily basis as well as retail and wholesale orders.
  • Answer phones, source parts for service department, inventory, posting and checking in orders.
  • Worked closely with Service Department and Sales to provide a total solution for all customer needs.
  • Worked with service department for parts orders as well as processing repair orders.
  • Supplied Service Department on demand, with parts to fulfill Service Jobs.
  • Help out the service department when in need and make service appointment.
  • Assisted the Service Department with all EMD parts pricing for service bids.
  • Have service department knowledge and also new & used car sales experience
  • Create and update work orders for shop and service department.
  • Service Department Supervisor for WB's largest customer, Metalcraft of Mayville.

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11. Phone Calls

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Here's how Phone Calls is used in Parts Department Supervisor jobs:
  • Answered phone calls and helped customers find the part that they needed.
  • Verified order requests via phone calls and submitted sales orders.
  • Answered phone calls and directed to the proper department.
  • Take customer phone calls, e-mails and walk-ins.
  • Processed customer phone calls, e-mails, and internal customer inquiries Received customer purchase orders via fax and e-mail.
  • Answer phone calls in a professional manner.

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12. Cycle Counts

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Here's how Cycle Counts is used in Parts Department Supervisor jobs:
  • Cycle counts Inventory, receiving purchase orders, assign bin location to inventory.
  • Pick orders with next day deliveries have experience in check in have experience in inventory handling cycle counts experience with RF scanners
  • Managed, trained and coordinated activities for 23+ employees * Coordinated shipping and receiving functions * Supervised regular cycle counts for inventory

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13. Parts Sales

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Here's how Parts Sales is used in Parts Department Supervisor jobs:
  • Develop new channels of revenue while maintaining a monthly $10-million a month in parts sales.
  • Designed a program in Access to analyze parts sales activity to help set inventory levels.
  • Implemented & upgraded parts sales forecast; ran analysis for two Annual Business Plans.
  • Handle, control, and logistics for parts sales, processing and delivery.
  • Place all orders for Parts Sales.
  • Analyze, report and coordinate with dealers to meet their determined parts sales goals.
  • Handled intercompany transfers, parts sales, and assisted GM with day-to-day operations.

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14. Order Parts

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Here's how Order Parts is used in Parts Department Supervisor jobs:
  • Approve all parts requisition requests and enter into system, order parts from suppliers.
  • Utilized computer programs for data management to track and order parts for customers.
  • Assisted Engineering Department with obtaining special order parts.
  • Order parts and enter warranty calls.
  • Order parts for customer calls.
  • used Microsoft excel, and other inventory programs to transfer and order parts to and from various locations.
  • Search and order parts from multiple businesses cummins, thomas bus, freightliner, clark power etc.

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15. Spare Parts

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Here's how Spare Parts is used in Parts Department Supervisor jobs:
  • Acted as an inside sales representative and processed aircraft spare parts orders from operators, authorized and company owned service centers.
  • Issue out spare parts to different job cards in garage section and sale of parts to the public.
  • Manage the receiving, issuing, and ordering of spare parts for building and production equipment.
  • Sailed as a spare parts clerk during sea trials before handed over to the Navy.
  • Promoted quickly from Store Room Item Leader to Data Entry Operator to Spare Parts Supervisor.
  • Worked on reduction of inventory levels for process spare parts and consumables.
  • Create purchase orders to meet spare parts demand.
  • Managed parts inventory and spare parts preparation.
  • Managed 15 parts analysts in our 24/7 spare parts department Scheduling to provide maximum phone coverage.
  • Prepare and send in stock order (spare parts and lubricants) 2.
  • Managed 15 parts analysts in our 24/7 spare parts department Scheduling Hiring, employee reviews

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16. Parts Counter

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Here's how Parts Counter is used in Parts Department Supervisor jobs:
  • Greet and help customers at parts counter an on show room floor.
  • Worked the parts counter with customers and technicians to complete parts orders.
  • performed parts counter sales, looked up marine and diesel truck parts.
  • Worked as a Parts Driver, Stockman and Parts Counterman.

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17. Part Numbers

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Here's how Part Numbers is used in Parts Department Supervisor jobs:
  • Maintained EMD's entire non-published part numbers price list.
  • Organized entire parts department by part numbers.

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18. Data Entry

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Here's how Data Entry is used in Parts Department Supervisor jobs:
  • Labeled customers printers/copiers, counted inventory, data entry, pulling parts, & shipping/receiving parts
  • Provided highly accurate data entry for tens of thousands of contractor and government inventory.
  • Counted inventory, data entry, pulling parts, & shipping/receiving parts
  • Handle various clerical tasks; answer all inbound calls in regards to parts, conduct data entry etc.

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19. Oversaw

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Here's how Oversaw is used in Parts Department Supervisor jobs:
  • Maintained 60,000 square feet of inventory; oversaw all distribution of North American parts using AS400 logistics.
  • Led procurement of parts and supplies, as well as oversaw returns.
  • Coordinated and oversaw the bar code labeling implementation on all SKUs.

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20. Car Parts

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21. Customer Orders

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Here's how Customer Orders is used in Parts Department Supervisor jobs:
  • Filled customer orders and shipped same.
  • Fill customer orders from stock.
  • Entered and processed customer orders to ensure proper shipment of products.

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22. Automotive Technicians

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23. Replacement Parts

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Here's how Replacement Parts is used in Parts Department Supervisor jobs:
  • Received, stored and issued spare and replacement parts, equipment and expendable items used in repair and maintenance shop.
  • Assist retail customers in determining replacement parts required, suggest companion requirements, and offer specials.
  • Researched supply databases for materials, replacement parts, new products, or authorized substitutes.
  • Responded to written & telephone requests for replacement parts from RV Dealer & Owners.
  • Created and maintained relationships with Allstate and State Farm headquarters regarding replacement parts pricing for new Mitsubishi vehicles.

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24. Repair Parts

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Here's how Repair Parts is used in Parts Department Supervisor jobs:
  • Monitored unit's budget expenditures for requisitions of over $15.5 million in repair parts within a 36 month period.
  • Ensured excess repair parts and supplies were returned to the proper supply system for redistribution.
  • Ordered and accounted for repair parts valued in excess of $4.4M.
  • Conducted micro purchases with vendors for repair parts on construction equipment.
  • Supported over 600 customers ensuring all supplies and repair parts were delivered in a timely manner.

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25. Internet

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Here's how Internet is used in Parts Department Supervisor jobs:
  • Utilize internet-based catalogs to identify replacement part stock numbers and prices.
  • Identify the major types of knowledge work systems: Learned Telecommunication, the Internet, and Wireless Technology.
  • Process phone and internet orders; assist customers with parts requests by e-mail, phone and fax.
  • Order parts from various vendors across the country via phone or internet communications.
  • Provided technical support for AT&T phone, internet and television services.
  • Learned how the Internet and Internet technology works, and how they support communication and e business.
  • Learned the principal technologies and standards for wireless networking, communication, and Internet access.

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26. Parts Delivery

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Here's how Parts Delivery is used in Parts Department Supervisor jobs:
  • Served as a core team member in the National Auto Parts Delivery Process Improvement project.
  • Provide in-field assistance and parts delivery to technicians at customer's locations.

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27. Parts Room

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Here's how Parts Room is used in Parts Department Supervisor jobs:
  • Re-arranged and re-organized parts room to maximize efficiency and accuracy of parts inventory.
  • Maintained inventory control levels for Parts Room.
  • Reconciled daily inventory in parts room.
  • Ordered and stock parts for parts room
  • Tow motor operation The pulling and putting away of parts Making parts runs Organization of the parts room Helping customers

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28. Inventory Management

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Here's how Inventory Management is used in Parts Department Supervisor jobs:
  • Conduct monthly inventory and utilize inventory management to control loss.
  • Played a significant role in the weekly work-center inventory management of over 250 maintenance components by maintaining 100% inventory validity.
  • Inventory management through the ordering, receiving and stocking of parts.
  • Inventory management, parts ordering for multiple manufacturers, dealership support Inbound and outbound order coordination for multi-state region

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29. Osha

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Here's how Osha is used in Parts Department Supervisor jobs:
  • Operated facility in compliance with OSHA and DOT standards.
  • Fire Extinguisher Safety Trainer OSHA Regulations ISO Certified Auditor OTHER BILINGUAL- SPANISH REFERENCES UPON REQUEST

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30. Computer System

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low Demand
Here's how Computer System is used in Parts Department Supervisor jobs:
  • Maintained an organized and efficient workplace and computer system.
  • Assisted customers in creating customized computer systems.
  • Input of all customer and vendor information into computer system.

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31. Stock Orders

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low Demand
Here's how Stock Orders is used in Parts Department Supervisor jobs:
  • Facilitated the timely delivery of stock orders.
  • Placed all EMD stock orders and maintained proper stocking levels of new and rebuilt EMD parts.
  • Worked in parts dept.waitng on customers and key punch to update stock ordersI worked here while in college

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32. Setup

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Here's how Setup is used in Parts Department Supervisor jobs:
  • Enter new part setup information into Crib Master and create new location for parts.
  • Helped customer's setup television receivers, and general settings.
  • Trained new host/hostess Communicated with parties about service or complaints Created cakes Managed party attendance Inspected rooms for cleanliness and proper setup

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33. Company Policies

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Here's how Company Policies is used in Parts Department Supervisor jobs:
  • Communicated to my department all changes, if applicable, of company policies and procedures.
  • Conducted safety meetings to ensure compliance with all Health & Safety and company policies.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

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34. Special Orders

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Here's how Special Orders is used in Parts Department Supervisor jobs:
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Placed special orders and stocking item orders from warehouse.

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35. Body Shops

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Here's how Body Shops is used in Parts Department Supervisor jobs:
  • Authorized in distributing the correct auto part to the in-house technicians and other dealerships and body shops.
  • Distribute parts to mining companies, mechanics, body shops and car dealerships throughout rural Western Australia.
  • Delivered parts to body shops in the company truck.

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36. Aircraft Parts

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37. Stock Parts

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Here's how Stock Parts is used in Parts Department Supervisor jobs:
  • Ordered bulk stock parts and maintained min/max inventory levels.
  • Clean, organize, and restock parts.
  • Check in deliveries and stock parts.Reason for leaving: laid off lack of work

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1 Stock Parts Jobs

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38. Customer Base

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Here's how Customer Base is used in Parts Department Supervisor jobs:
  • Monitor current customer base and recommend strategies to accomplish more clients and ensure the finest level of customer satisfaction.
  • Develop and maintained customer relationships with outside customer base through customer visits and regular phone calls.
  • Developed a customer base through good customer service and a good Christ like attitude.

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39. Accurate Inventory

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Here's how Accurate Inventory is used in Parts Department Supervisor jobs:
  • Prepared accurate inventory reports for upper managerial review and quarterly reporting.
  • Promoted to manage and maintain an accurate inventory of and including GMC parts and distributed auto parts.
  • Maintained accurate inventory counts, Parts Department Budget and evaluations of Parts Associates.

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40. Parts Warehouse

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Here's how Parts Warehouse is used in Parts Department Supervisor jobs:
  • Worked in a auto parts warehouse organizing, stocking and pulling parts.

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41. Retail Store

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Here's how Retail Store is used in Parts Department Supervisor jobs:
  • Assisted retail store managers and other distribution centers to resolve customer issues.

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42. Part D

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Here's how Part D is used in Parts Department Supervisor jobs:
  • Managed the Pharmacy Part B and Part D department call center and Part D coverage determination unit.
  • Maintain parts database by adding accurate part descriptions, pricing and pictures.

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43. CMS

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44. Front Counter

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Here's how Front Counter is used in Parts Department Supervisor jobs:
  • Work at the front counter of a pivot irrigation company selling, and delivering parts to local farmers.
  • Managed the front counter, including answering the phone and opening and closing the shop.
  • Pulled parts for front counter customers and mechanics.

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45. Stock Inventory

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Here's how Stock Inventory is used in Parts Department Supervisor jobs:
  • Receive warehouse shipments, stock inventory; control on hand quantity, supply parts for in-house orders.
  • Stock inventory of common used items.

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46. Electronic Parts

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Here's how Electronic Parts is used in Parts Department Supervisor jobs:
  • Advanced through increasingly responsible positions in electronic parts maintenance, quality assurance, and safety.

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47. OEM

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Here's how OEM is used in Parts Department Supervisor jobs:
  • Explore all options to keep customer operating- including OEM, aftermarket, and non-traditional supply lines.
  • Selected domestic vendors and OEM parts from abroad.
  • Averaged $20,000 per month in sales along side the oem parts department.

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48. Service Calls

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Here's how Service Calls is used in Parts Department Supervisor jobs:
  • Helped process technician paperwork for service calls to make sure parts and labor totals were correct and technicians were paid accordingly.
  • Managed parts inventory for all counter sales and service calls.

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49. Telephone Calls

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Here's how Telephone Calls is used in Parts Department Supervisor jobs:
  • Answered, evaluated and prioritized incoming telephone calls for parts customer service.
  • Educate the provider community via telephone calls and public seminars.
  • Received and screened visitors and telephone calls.
  • Answered customer telephone calls promptly and in an appropriate manner.

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50. High Volume

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Here's how High Volume is used in Parts Department Supervisor jobs:
  • Maintained an appropriate inventory level for high volume parts by effectively communicating with the purchasing department.
  • Negotiated delivery and price variations.Aerotek, Tempe, AZCustomer Service Answered inbound calls in a high volume call center.

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Parts Department Supervisor Jobs

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20 Most Common Skills For A Parts Department Supervisor

Parts Inventory

16.3%

Customer Service

14.1%

Inventory Control

9.6%

Delivery Trucks

9.5%

Service Technicians

7.4%

Warranty Claims

6.1%

Safety Procedures

4.6%

Purchase Orders

3.7%

Auto Parts

3.0%

Service Department

2.8%

Phone Calls

2.7%

Cycle Counts

2.6%

Parts Sales

2.6%

Order Parts

2.6%

Spare Parts

2.5%

Parts Counter

2.4%

Part Numbers

2.1%

Data Entry

2.0%

Oversaw

1.8%

Car Parts

1.8%
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Typical Skill-Sets Required For A Parts Department Supervisor

Rank Skill
1 Parts Inventory 12.5%
2 Customer Service 10.8%
3 Inventory Control 7.4%
4 Delivery Trucks 7.3%
5 Service Technicians 5.7%
6 Warranty Claims 4.7%
7 Safety Procedures 3.6%
8 Purchase Orders 2.8%
9 Auto Parts 2.3%
10 Service Department 2.2%
11 Phone Calls 2.0%
12 Cycle Counts 2.0%
13 Parts Sales 2.0%
14 Order Parts 2.0%
15 Spare Parts 1.9%
16 Parts Counter 1.8%
17 Part Numbers 1.6%
18 Data Entry 1.5%
19 Oversaw 1.4%
20 Car Parts 1.4%
21 Customer Orders 1.1%
22 Automotive Technicians 1.1%
23 Replacement Parts 1.1%
24 Repair Parts 1.1%
25 Internet 1.0%
26 Parts Delivery 1.0%
27 Parts Room 1.0%
28 Inventory Management 1.0%
29 Osha 0.9%
30 Computer System 0.9%
31 Stock Orders 0.9%
32 Setup 0.9%
33 Company Policies 0.9%
34 Special Orders 0.8%
35 Body Shops 0.8%
36 Aircraft Parts 0.8%
37 Stock Parts 0.8%
38 Customer Base 0.7%
39 Accurate Inventory 0.7%
40 Parts Warehouse 0.7%
41 Retail Store 0.6%
42 Part D 0.6%
43 CMS 0.5%
44 Front Counter 0.5%
45 Stock Inventory 0.5%
46 Electronic Parts 0.5%
47 OEM 0.5%
48 Service Calls 0.5%
49 Telephone Calls 0.5%
50 High Volume 0.5%
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25,515 Parts Department Supervisor Jobs

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