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Parts sales person skills for your resume and career

Updated January 8, 2025
3 min read
Parts sales person example skills
Below we've compiled a list of the most critical parts sales person skills. We ranked the top skills for parts sales people based on the percentage of resumes they appeared on. For example, 26.9% of parts sales person resumes contained customer service as a skill. Continue reading to find out what skills a parts sales person needs to be successful in the workplace.

15 parts sales person skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how parts sales people use customer service:
  • Provided excellent customer service for thousands of customers purchasing automotive goods.
  • Handled special orders and provided inventory management and customer service improvements.

2. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how parts sales people use phone calls:
  • Assist in all day to day activities, including taking phone calls and helping walk-in customers.
  • Answer phone calls from other local body and repair shops in need of specific Nissan parts.

3. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how parts sales people use cycle counts:
  • Perform Inventory Cycle Counts, Research and Correct discrepancies.
  • Take inventory and cycle counts of stocked parts.

4. Parts Counter

Here's how parts sales people use parts counter:
  • Worked the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership.
  • Assisted customers with parts purchases in showroom, at parts counter and on telephone.

5. Customer Orders

Here's how parts sales people use customer orders:
  • Coordinated customer orders with auto technicians.
  • Job Duties: Answering Phones, Taking customer orders, packaging and shipping orders.

6. Parts Inventory

Here's how parts sales people use parts inventory:
  • Oversee and manage stocked parts inventory Manufacturing
  • Help maintain parts inventory levels and address any discrepancies.

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7. Automotive Knowledge

Here's how parts sales people use automotive knowledge:
  • Assist customers with parts Provide a wide array of automotive knowledge base Help customers with specialty parts

8. Inventory Control

Here's how parts sales people use inventory control:
  • Inventory control of parts to either increase or decrease level of stock to insure proper stock is maintained.
  • Developed a computer database through an MTA system to assist with organization and inventory control.

9. Computer System

Here's how parts sales people use computer system:
  • Train new employees in all aspects of sales, computer systems, products, and much more
  • Used computer system and manuals to find and/or order specific parts for customers.

10. Place Orders

Here's how parts sales people use place orders:
  • Sell vehicle parts to walk-in customers*Retrieve parts needed for service techs*Stock shelves with new freight*Place orders via internet or phone for parts
  • Reconcile daily receipts and place orders to replenish store inventory.

11. Stock Orders

Here's how parts sales people use stock orders:
  • Facilitated parts fulfillment and stock ordering for wholesale customers.
  • Verified receipting -in shipments and assists with placing Machine Done and Stock Orders in their proper inventory locations.

12. Sales Contracts

Here's how parts sales people use sales contracts:
  • Provided additional business development support to automotive sales contracts by up-selling various products including replacement parts and accessories.
  • Provided business development support to automotive sales contracts by up-selling various products including replacement parts and accessories.

13. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how parts sales people use stock shelves:
  • Meet Monthly sales goals, stock shelves, search information for customers, battery installation.
  • Answer Phones * Look Up Correct Vehicle Parts * Balanced cash drawer * Stock Shelves

14. Sales Slips

Here's how parts sales people use sales slips:
  • Set up orders for shipment, pickup and delivery Prepared sales slips and house requisitions Received cash or credit card payment.
  • Prepare sales slips or sales contracts.

15. Store Inventory

Here's how parts sales people use store inventory:
  • Use hand held computer to help keep an accurate account on store inventory.
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List of parts sales person skills to add to your resume

Parts sales person skills

The most important skills for a parts sales person resume and required skills for a parts sales person to have include:

  • Customer Service
  • Phone Calls
  • Cycle Counts
  • Parts Counter
  • Customer Orders
  • Parts Inventory
  • Automotive Knowledge
  • Inventory Control
  • Computer System
  • Place Orders
  • Stock Orders
  • Sales Contracts
  • Stock Shelves
  • Sales Slips
  • Store Inventory
  • Hydraulic Hoses
  • Sales Floor
  • Inventory Management
  • Honda
  • Repair Shops
  • Body Shop
  • Retail Sales
  • ATV
  • Counter Sales
  • Customer Relations
  • Product Knowledge
  • Windshield Wipers
  • Computer Displays
  • Customer Complaints
  • Mowers
  • Credit Authorization
  • ADP
  • Phone Orders
  • Parts Delivery
  • Inventory Counts
  • Telephone Orders

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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