HVAC Service Manager
Parts Service Manager Job In Richmond, VA
$100,000 - $130,000
Richmond, VA
Health, Dental, Vision
401k
Clear career progression
We are seeking a skilled and experienced HVAC Service Manager to join our team at a global HVAC manufacturing company. The ideal candidate will lead and manage the service department, ensuring the highest standards in service delivery, technical support, and customer satisfaction. You will be responsible for overseeing service operations, managing technical staff, and maintaining strong relationships with clients across different regions.
Team Leadership:
Manage and mentor HVAC technicians.
Conduct performance reviews and provide training.
Schedule technicians and manage team workload.
Operations Management:
Oversee daily service operations and ensure jobs are completed on time.
Track service requests and ensure efficient use of resources.
Maintain inventory of HVAC parts and tools.
Customer Service:
Act as the main point of contact for customers.
Address and resolve customer complaints or service issues.
Build strong relationships with clients to ensure repeat business.
Quality Control:
Ensure all service work meets company standards.
Inspect completed jobs for quality and resolve issues when necessary.
Financial Management:
Assist with creating and managing department budgets.
Track expenses and find cost-saving opportunities.
Compliance & Safety:
Ensure adherence to industry regulations and safety standards.
Keep up with new HVAC technologies and industry best practices.
Qualifications:
Experience as an HVAC Service Manager or in a similar role.
Strong knowledge of HVAC systems and equipment.
Excellent leadership and customer service skills.
Ability to manage multiple tasks and prioritize effectively.
HVAC certifications (e.g., EPA, NATE) are a plus.
Valid driver's license and good driving record.
Service Manager
Remote Parts Service Manager Job
Service Manager (Data Centers)
$110,000 - $140,000 + Remote + Progression + Excellent Benefits
Chicago, IL, Naperville, Arora, Milwaukee, Rockford
Are you a Service Manager with experience in facilities management looking for a senior role in a renowned nationwide company offering further progression and the chance to make your mark in a massive business?
You will take on a key position in a multi-million dollar company and play an important role in their growth over the coming years.
The company are industry leaders and service a number of technical industries. They have a great reputation for looking after their employees and for providing a leading service to their blue chip clients.
You will manage some of the company's largest contracts by leading a team of Technicians, ensuring great levels of service and offering technical expertise.
This role would suit a Service Manager who wants to make their mark on a growing company in a senior role offering progression, excellent benefits and remote working.
The Role:
Managing Service contracts with Blue Chip clients
Managing team of Technicians
Remote position
The Person:
Background in facilities
Looking for a senior position in a multi-million dollar company
Wants excellent benefits and remote work
Maintenance Manager
Parts Service Manager Job In Brookneal, VA
Allied Reliability is seeking a Maintenance Manager for a Quarry Mining operation.
Ideal candidates will have either an Industrial, Concrete, Steel, Mining, Kiln, or Cement background.
Leader and coach, that applies the Carmeuse guiding principles in the course of managing the maintenance team as the site drives toward a higher degree of predictive maintenance and a high standard of quality repairs and workmanship.
Reports directly to the Site Operations Manager and engages daily with the Quarry and Plant Production managers and Supervisors to execute the maintenance and reliability strategies for the site.
Leads the Site's Maintenance team to ensure safe, effective, and timely maintenance is performed on plant equipment.
Provides safety leadership of the Maintenance Department to ensure all state, federal, and company safety rules and regulations are observed by employees. This includes planning the necessary resources in manpower and budgeting to accomplish site safety goals.
Interfaces with MSHA and other governing health and safety agencies at local and federal level as required.
Participates in and/or facilitates root cause analysis (RCA's) when applicable depending on the nature of the event.
Participates in the daily morning production meeting to communicate with production and maintenance.
Engages with direct reports and indirect reports (maintenance and production) routinely, providing feedback and coaching to drive the site to the highest standard of maintenance performance.
Prepares and implements training plans to provide employees with the necessary training to perform their job safely and effectively.
Actively participates in the weekly planning and scheduling meeting between maintenance and production, and drives longer-term planning and scheduling for major outages through the Maintenance Planner and Supervisor(s).
Maintains a good understanding of the maintenance modules under the CMMS/SAP system and drives the Team to optimize the system's capabilities for preventive and predictive maintenance.
Ensures correct, accurate, and timely reporting of information on all maintenance Work Orders, including “Urgent Repairs”. Ensures Maintenance Team adequately documents work completed in a timely manner.
Ensures maintenance personnel perform good quality work with proper follow up and feedback, and identifies where gaps may exist, then works to close gaps through training.
Ensures the execution of the daily and weekly maintenance plan through his/her team(s) and ensures the status of the plan is communicated back to Operations.
Oversees necessary arrangements to keep plant running during breakdowns, which can include off-hours coordination and support.
Routinely monitors key performance indicators identifying opportunities for improvement and making appropriate supervisory and management personnel aware of the findings.
Provides feedback to the maintenance team on goals and expectations status
Initiates, recommends or provides solutions through designated channels
Leads the Reliability Centered Maintenance (RCM) program to improve reliability and reduce maintenance costs.
Basic requirements:
Related Engineering Bachelor Degree, or Master's Degree is preferred.
Minimum 7+ years' progressive experience in mining, manufacturing, or heavy industry.
Maintenance Manager
Parts Service Manager Job In Glenvar, VA
Job Title: Maintenance Manager
Pay: $66,000 - $71,000 per year + potential bonus
Job Purpose:
Under the direction of the Maintenance GM, this position supervises and coordinates the work of maintenance staff responsible for the upkeep of buildings, grounds, and equipment. The role oversees daily maintenance activities and ensures the proper functioning of electrical, plumbing, mechanical, and related systems.
Essential Duties and Responsibilities:
Maintain cleanliness and organization of all work areas, including dock areas, aisles, break areas, bathrooms, and shipping offices. Ensure all areas are free of debris and in good working condition.
Determine necessary materials, equipment, and supplies for maintenance tasks. Transfer equipment and personnel between projects as needed.
Conduct regular inspections of assigned facilities to assess conditions, diagnose issues, and initiate corrective actions.
Plan and schedule routine maintenance activities, setting work priorities as necessary.
Perform complex repairs and maintenance of equipment and systems.
Supervise a team of skilled and semi-skilled workers in areas such as painting, carpentry, plumbing, HVAC, electrical, and other related systems.
Inspect completed work for accuracy and quality.
Perform other duties as assigned.
Minimum Requirements:
Eighteen months of post-high school education and training in general maintenance, repair, or a closely related field.
Two years of experience in general maintenance or a related role, with the ability to identify electrical, plumbing, and mechanical issues.
Education and Experience:
2 years of technical schooling and 3 years of experience in a closely related field.
Strong proficiency in English, both written and verbal.
Computer Skills:
Proficient in Microsoft Windows and Office software.
Reasoning Ability:
Ability to interact with all levels of management and lead a diverse workforce.
Capable of making independent decisions when necessary.
Problem-solving skills with minimal direction.
Able to assess logical relationships between conclusions and supporting evidence.
Draw conclusions based on facts and evidence.
Physical Demands:
Must be able to lift up to 30 lbs.
Ability to stand for extended periods.
Frequent walking and stair climbing.
Work Environment:
Work is performed in a distribution center environment with varying temperatures.
Reasonable accommodations will be made for individuals with disabilities to perform essential job functions.
Disclaimer:
This job description outlines the general nature and level of work expected but is not an exhaustive list of all duties, responsibilities, or requirements. Employees may be required to perform other tasks as needed.
ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Electrical Maintenance Manager
Parts Service Manager Job In Troutville, VA
Troutville, VA
Titan America LLC, a leading company in the heavy building materials industry in the eastern United States and the North American operating subsidiary of the TITAN Group, is on a growth journey towards becoming the best-in-class vertically integrated cement producer, driving innovation and operating excellence.
In the last ten years Titan America has grown from $600MM to 1.6BN in revenue and we expect to continue this trajectory through organic growth and acquisition. TITAN was founded in Greece in 1902, are now publicly listed and operate across 15 countries in five strategic regions-Greece & Western Europe, U.S.A., Southeastern Europe, Eastern Mediterranean, and Brazil.
At the heart of Titan America's operations is the production of low-carbon cement, construction aggregates, a broad range of high-performance ready-mix concrete products, and concrete block. We also play a pivotal role in beneficiating, processing, and distributing fly ash for industrial applications, underlining our commitment to sustainable practices. Our strong values-based culture helps our employees shape their interactions with customers, suppliers, and the communities we proudly operate in. We are committed to the environment and the mitigation of climate change through our extensive decarbonization efforts and the development of green products.
We are the number one player in the key markets in Florida, North and South Carolina, Virginia, and have leading positions in Metropolitan New York and New Jersey. Our team, now numbering just over 2,500, is the driving force behind our success. Our assets span the United States, with two cement production facilities, three cement import terminals, a network of rail distribution terminals, six aggregate quarries/mines, over eighty company-owned ready-mix concrete plants, and ten fly ash processing/distribution sites.
Embracing a high-performance culture, Titan America champions respect for people, society, and the environment. Our vision is clear-to become the best-in-class vertically integrated cement producer in our served markets.
Position Overview:
We are looking for a skilled and motivated Electrical Maintenance Manager to join our team in Troutville, VA. This salary-exempt position will report directly to the Technical Services Manager. This position will lead initiatives to increase the effectiveness of the electrical maintenance staff and processes. The manager will lead the department in their objective to maximize cement and aggregates production by implementing new control methodologies to improve power and control systems reliability. The role will require considerable time in staff development to support our preventative maintenance strategies while identifying and executing capital improvement projects for all electrical and automation systems.
Key Responsibilities:
Ensure compliance with plant policies & procedures, safety, environmental, state, and federal process regulations. Proactively support and play a leadership role in the plant's safety program to continuously improve safety and health performance.
Manage electrical and instrumentation departments to improve efficiency and ultimately reduce costs.
Develop and implement capital investment opportunities promptly with provided resources to improve reliability of the power distribution and control systems.
Design and develop new control methodologies to increase efficiency or production.
Assist in troubleshooting electrical, instrumentation and control issues to minimize downtime due to equipment failure.
Develop and manage department budget. Provide input into plant capital plan and operation plan and effectively manage budget costs.
Develop future managers for the business through training and mentoring.
Identify the training needs of plant staff and ensure that appropriate training is implemented.
Ensure implementation of company policies and procedures. Ensure compliance requirements are met through organizational and procedural measures including implementation of Group guidelines, performing trainings, monitoring compliance etc.
Qualifications:
Bachelor's degree in Electrical Engineering required.
5-10 years minimum Electrical Engineering experience required. Power (high voltage) engineering in cement or heavy industries considered a plus.
Strong managerial / supervisory background, minimum of 5 years of experience.
Minimum 7 years of cement plant management experience with a strong technical and operations background.
Labor relations experience desirable. The manufacturing site is inclusive of represented team members.
Essential Knowledge, Skills, and Abilities:
Knowledge
Solid understanding of safety, environmental and quality regulations (quality control and quality assurance procedures).
Formal training or certification in Six Sigma or Lean Manufacturing is desirable.
Skills/Abilities
Self-starter with continuous improvement approach.
Strong leadership skills with technical knowledge to plan, lead and execute strategies. Demonstrated ability to function effectively as a member of a team and as a team leader.
Excellent oral and written communication skills with professional decorum.
Demonstrated ability to prioritize and organize responsibilities in fast-paced culture.
Ability to define problems, collect data, establish facts, draw valid conclusions and follow-up on critical issues.
Excellent analytical, problem solving, and decision-making skills.
Strong oral and written communication skills and presentation skills.
Ability to read, analyze and interpret general business information, professional journals, and technical procedures.
Able to read and understand financial statements and cost reports, prepare budgets and forecasts, and to focus on and manage costs.
Able to effectively use MS Office, SAP, and other applicable software applications.
Critical Success Factors:
Communicate Effectively: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Lead by Example: Positively influence others to achieve results in the organization's best interest.
Show Bias in Action: Display and reward urgency, accountability, action orientation and quick handling of challenges that rapidly drive things forward.
Make Decisions: Assess situations to determine the importance, urgency and risks involved. Make clear decisions which are timely and in the best interests of the organization.
Organize: Set priorities, develop a work schedule, monitor progress towards goals and track details/data/information/activities.
Plan: Determine strategies to move the organization forward. Set goals, create, and implement action plans and evaluate the process and results.
Solve Problems: Assess problem situations to identify causes. Gather and process relevant information to generate practical solutions, make recommendations and/or resolve the problem. Have a firm understanding of root cause analysis.
Ensure Outside-In Focus: Exhibit a deep understanding of the industry (and its trends), as well as the customer and their needs in ways that make it easy to do business with the company.
What We Offer:
Company Values: Be a part of a company that values integrity, sustainability, and ethical business practices. We are committed to making a positive impact on our industry and the world.
Competitive Compensation: We believe in recognizing and rewarding your contributions.
Comprehensive Benefits: We care about your health and well-being. Our benefits package includes comprehensive medical, dental, and vision coverage, as well as a 401(k) plan with company matching.
Supportive Culture: Our inclusive and collaborative culture fosters teamwork and creativity. We value diversity and provide a platform for all voices to be heard.
Community Engagement: We believe in giving back. You'll have opportunities to participate in volunteer programs and community outreach initiatives.
Success begins with hiring the right people to partner with us as we grow and develop our businesses. People are central to everything we do. It is through their efforts and talents that Titan has been successful for over 100 years.
Join our team and help us lead the way in environmentally responsible cement manufacturing!
Titan America is an Equal Employment Opportunity (EEO) / Affirmative Action employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.
Service Manager
Parts Service Manager Job In Charlottesville, VA
Job Summary: Are you passionate about leading teams and delivering exceptional customer experiences? Join our client as a Service Manager! Service Managers are responsible for coaching and engaging with Technicians to develop talent, achieve business growth, and drive a safety-first culture. RELOCATION ASSISTANCE PROVIDED!
Who We Are:Our client specializes in multiple trades including New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. With over 50 years of service, they are dedicated to their people, culture, and business.
Perks of Joining:
Competitive salary and annual bonus opportunity
Career development and progression
401(k) plan with company match
PTO and paid holidays
Excellent medical, dental, life, vision, and disability benefits
Employee Assistance Program
Employee referral incentives
For the Love of Charlottesville:
Quality of Life: Charlottesville ranks highly in quality of life surveys due to its balance of urban and rural elements. The city offers a mix of cultural, recreational, and educational opportunities.
Education: Home to the University of Virginia, Charlottesville offers robust educational opportunities and a vibrant college town atmosphere. The presence of the university also means a plethora of events, lectures, and cultural activities.
Natural Beauty: Nestled in the foothills of the Blue Ridge Mountains, Charlottesville offers stunning natural scenery and ample opportunities for outdoor activities such as hiking, biking, and wine tasting at local vineyards.
Cultural Scene: The city has a rich cultural scene with numerous festivals, music venues, theaters, and galleries. The Downtown Mall is a hub for dining, shopping, and entertainment.
Historical Significance: As the home of Thomas Jefferson's Monticello and James Monroe's Highland, Charlottesville is rich in American history. This historical context adds to the cultural depth of the area.
Climate: Charlottesville enjoys a temperate climate with four distinct seasons, offering a variety of weather without extreme conditions.
Healthcare: The presence of the University of Virginia Medical Center means access to high-quality healthcare facilities.
Community and Safety: Many people find Charlottesville to have a strong sense of community and a relatively low crime rate, making it a safe place to live and raise a family.
A Day in the Life:
Ensure Technicians are equipped for their tasks with a focus on safety
Act as a dynamic leader, motivating your team, in the field several days a week
Promote a culture where safety is the top priority
Inspect job sites for compliance, quality control, and customer satisfaction
Lead a team of Service Technicians in a fast-paced environment
Drive operational excellence by helping your technicians solve complex customer issues
Support Administration, Service Coordinators, and Sales teams
Develop and maintain relationships with customers, identifying service needs and creating estimates
Focus on team development through coaching and teaching and driving our apprenticeship program
What We Are Looking For:
Experience in building high-performing service teams
Commercial HVACR service experience
Industry-related Service Manager or Service Supervisor experience
Ability to develop HVAC maintenance and service estimates
Excellent communication, interpersonal, and customer service skills
Strong problem-solving and critical thinking abilities
High energy and adaptability for a dynamic workload
Professional demeanor and positive attitude
Inspire and motivate team members
EOE M/F/Disability/Vet
Manager of Field Services
Parts Service Manager Job In Roanoke, VA
Virginia Transformer and Georgia Transformer Corp., is “the engineering firm that makes transformers.”
We are the largest US-owned manufacturer of electric transformers in North America and have been helping to secure the reliability and resilience of our country's electric grid for more than 50 years. We produce power transformers for any conceivable application - GSU, substations, auto-transformers, grounding transformers, drive duty, rectifier, exciter, voltage regulator, just to name a few.
The company is experiencing steady and sustained growth and serves practically every part of US industry from its 6 state-of-the-art North American facilities. We are actively looking for individuals who want to be part of a high-growth company and who want to share in the pride we have in ensuring American manufacturing continues to flourish. Without reliable power, manufacturing cannot operate. That is where we - and you - come in. Join us.
The Manager of Field Services will lead and oversee a team responsible for managing and executing field service projects. This role involves planning, organizing, and coordinating field operations to ensure projects are completed efficiently, on time, and meet customer specifications. The Manager of Field Services must possess strong leadership, communication, and problem-solving skills.
Responsibilities:
Lead and manage an interdepartmental team to complete field service projects on time, to specifications, and with accuracy and efficiency.
Outline and delegate tasks involved in field service projects, ensuring all team members understand their roles and responsibilities.
Conduct cost analysis and estimate expected costs for field service projects.
Prepare and implement budgets based on cost estimates for field service operations.
Address and resolve questions, concerns, and complaints from customers and team members during the project lifecycle.
Act as a liaison between the company, customers, and vendors, ensuring clear communication and coordination.
Collaborate with sales and engineering teams to ensure field services align with company goals and customer needs.
Conduct risk assessments and report identified risks to management; provide recommendations for mitigating risks, including terminating projects if necessary.
Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices related to field services.
Promote and market new field service projects, programs, and systems to potential clients.
Perform other related duties as assigned.
Education and Experience:
Bachelor's or associate degree in a related field, such as Business, Engineering, or a technical discipline.
At least three years of related experience in field services or project management is required.
PMP, PgMP, CAPM, or comparable project management certifications are highly desirable.
Parts and Service Finance Options near Woodbridge, VA
Parts Service Manager Job In Virginia
While servicing for parts and other tasks is completely necessary, it can sometimes come with a hefty price tag. However, we make it easier and like to alleviate some pain here at Pohanka Honda of Fredericksburg with our finance options that we offer. Just make a stop into our today to learn even more!
**Financing Options**
Rather than paying one lump sum for your next transmission repair or battery replacement, we offer budget-friendly monthly plans that you might take into consideration. You will be able to get your project completed now, but you will have time to pay it off over time so that you don't drain your wallet. You'll find a link to this route under the Service tab, which will give you more insight into your options. You can receive a pre-qualified amount right from our website without worrying about a hard credit check! When you get an offer that you're happy with, come down to our Service Department. Plus, since you won't be paying a big chunk all at once, you'll be saving for future repairs you may need.
**We Offer Discounts!**
We love to help our new and returning customers save whenever possible. This is why we have included some
**Pohanka Value Package**
If you aren't convinced just yet, we want to let you know of some of our other perks if you choose Pohanka Honda of Fredericksburg. When you need service, we can conveniently come and pick up your vehicle from your home or place of business if you prefer. Then, once it's ready, we will deliver it back to you. Of course, if you prefer to come in, you never need an appointment-always welcome walk-ins! You will also receive a complimentary car wash with any service that you get. While you're here and waiting for your vehicle to be done, you can enjoy our gourmet coffee bar and free Wi-Fi. Also, we have rental cars that you can use in the meantime if yours has to stay at our dealership for a bit longer.
We are excited to let you know about our parts and service options near Woodbridge, VA, when you swing by ! Just enter 60 South Gateway Drive in Fredericksburg, VA, into your GPS system and come see us.
Director, Service Parts - REQ # 1166
Remote Parts Service Manager Job
Mitsubishi Electric Trane HVAC US LLC is looking for a Director, Service Parts in Suwanee, GA. The Director of Service Parts is responsible for defining, improving, and evolving METUS service parts business. This role involves overseeing the entire value stream for service parts, ensuring that all activities necessary to deliver a product, service, or experience desired by customers are effectively managed.
ESSENTIAL FUNCTIONS
The essential functions of the position include, but are not limited to the following:
* Responsible for value stream charter, SIPOC, and other continuous improvement tools related to service parts.
* Managing the value stream transformation plan, determining project prioritization, and driving key initiatives forward through kaizen, A3, JDI, or other projects. Ensuring project items are completed on time.
* Responsible for value stream KPIs and countermeasures. Creating and delivering monthly value stream updates during leaderships strategy deployment meeting.
* Ensuring representation and participation in the value stream from key functional areas. Organizing and running biweekly value stream status meetings. Creating and promoting a collaborative environment for team members.
* Supporting the NPI process by verifying new parts are set up for customer ordering, ensuring parts appear in the distributor portal, critical and other high-moving part inventory arrives before the product launch date, product registration and warranty systems are set up, and any other service part-related activity is performed prior to the new product launch to ensure a world-class customer experience.
* Conducts customer interviews and market assessments to understand customer needs and market trends. Using CSAT tools when needed to pulse customer feedback on the current experience and track improvement results.
* Communicating effectively with all stakeholders to ensure alignment and support for the value stream vision. Managing external communications and updates to customers.
* Owning service part technical data. Working with IT and other departments to ensure all parties receive necessary parts information.
* Creating a process to support customer information requests. Determining guidelines and support structure required to provide customers with needed content at a defined cadence as deemed reasonable.
* Working with factories to ensure the US market receives necessary information, support, and products to provide a world-class experience. Finding opportunities and managing projects to improve information and product lead times and eliminate waste.
* Managing parts stocking program, parts lookup tool, and other service parts programs and tools.
* Overseeing the non-standard parts process.
* Managing the service parts lifecycle and forecasting. Working with leadership and the factories to define the term of support. Collaborating with the product, inventory, warranty, service, and quality teams to determine forecasting as needed.
* Managing value stream analytics and the ThoughtSpot liveboard for service parts. This includes ad hoc reporting as needed plus live board development to support internal teams.
* This role requires strong analytical skills, excellent communication abilities, and a deep understanding of both the technical and business aspects of product development.
* Perform other duties as assigned
QUALIFICATIONS:
* Bachelors Degree in Business or a technical discipline is preferred.
* 7+ years of experience in the HVAC industry.
* Demonstrated technical knowledge of VRF and Ductless equipment.
* Strong understanding of HVAC distribution and Contractor business operations desired.
* Proven project management experience is a must.
* Personal accountability, strong time-management skills, and organizational abilities are a must.
* Must have exceptional organizational skills and attention to detail with an ability to manage and prioritize.
* Must be an effective practical, critical, and analytical problem solver.
* Highly enthusiastic and energetic person capable of building strong teams and cross-functional relationships.
* Ability to manage multiple complex projects simultaneously.
* Strong analytical and problem-solving skills and an aptitude for technical concepts.
* Ability to communicate effectively, both orally and in writing.
* Comprehensive working knowledge of the tools included in the Microsoft Office Professional Suite.
* Ability to deliver engaging and dynamic formal presentations to large audiences.
* Ability to translate complex thoughts and ideas and communicate them in an easy-to-understand form.
* Ability to effectively facilitate discussions and influence without authority in a team environment.
* Ability to work remotely and independently with little direct daily supervision.
* Demonstrated personal accountability, strong time-management skills, and organizational ability.
* Ability to adapt quickly to changes in goals and objectives.
* Team player demonstrating METUS core values including a desire to win together, deliver excellence, drive sustainability, focus on execution and learn continuously.
The base pay range for this position at commencement of employment is expected to be between $140,000 and $192,500 per year, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
The total compensation package for this position may also include other elements, including target bonus plans and discretionary awards. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employees eligible dependents. Employees will also receive 80 hours of vacation per year, 56 hours of paid sick leave annually, and 13 paid holidays throughout the calendar year, depending on hire date. Employees may also take up to 12 weeks of paid or unpaid [parental/disability/emergency/etc.] leave, if eligible.
ABOUT MITSUBISHI ELECTRIC TRANE HVAC US
Formed in 2018, Mitsubishi Electric Trane HVAC US (METUS) is a leading provider of ductless and VRF systems in the United States and Latin America. A 50 percent 50 percent joint venture between Ingersoll Rand plc and Mitsubishi Electric US, Inc., the company provides innovative products, systems and solutions capable of cooling and heating any application from a home to a large commercial building. METUS is a leading marketer of Zoned Comfort Solutions and Variable Refrigerant Flow (VRF) air-conditioning and heating technology. Systems sold by the joint venture include a wide variety of technologically advanced products designed to deliver superior efficiency, comfort and control.
The family of brands supported by METUS includes: Mitsubishi Electric Cooling & Heating, Trane / Mitsubishi Electric and American Standard Heating & Air Conditioning Mitsubishi Electric. More information is available at **************** . We offer an excellent compensation and benefits package including 401(K).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona fide occupational qualification). The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the Company, or (c) consistent with the Companys legal duty to furnish information.
Click here to view the EEO is The Law Poster and the supplement .
Applicants with a disability who need assistance with the application process may contact Human Resources by email at *********************** or by calling ************.
Service Advisor/Assistant Parts Manager
Remote Parts Service Manager Job
**> Service Advisor/Assistant Parts Manager** **Service Advisor/Assistant Parts Manager** Fully Remote Job **Service Advisor - Automotive** We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
**Job Responsibilities**
* Greet service department customers promptly and courteously-attitude is everything!
* Listen to customers and clearly translate repair needs to techs
* Upsell additional services using low pressure, high integrity methods
* Provide accurate repair/maintenance estimates
* Adhere to policies on vehicle care and operation
* Follow up on each repair and keep customers informed of progress
* Sell and manage extended warranties
* Inspect repair quality and ensure all work is complete
* Notify customers when vehicles are ready for pick up
* Review and explain repairs and associated costs with customers
* Handle minor customer concerns and complaints
* Keep Service Manager informed of all problems and potential problems
* Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
**Benefits Offered**
* Medical
* Dental
* Vision
* 401(k) with Matching
* Basic Life Insurance
* Accident & Critical Illness Insurance
* Paid Training
* Employee Purchase Program
**About Us**
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.
We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit".
Apply Today!
Parts Manager
Parts Service Manager Job In Roanoke, VA
Parts Manager Summary Title:Parts ManagerID:1641Job Type:Exempt (salaried) Location:RoanokeOpenings:1Description Bring your skills to the 2020 Kenworth Dealer of the Year! Truck Enterprises, Inc. along with Kenworth Sales Co., a 35-location Kenworth and Isuzu truck dealership group, is looking for a **Parts Manager** to join our**Roanoke******,** VA** location.
**JOB SUMMARY:**
The primary function of the Parts Manager is the supervision of the day-to-day operations of the Parts Department.
**** Due to federally mandated DOT regulations, Kenworth Sales Company/Truck Enterprises is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.**
**DUTIES AND RESPONSIBILITIES:**
* Merchandise the parts inventory to meet sales and profit targets
* Supervise Parts Department employees
* Control the Parts Department inventory
* Train and develop Parts Department employees
* Review and analyze performance results, taking corrective action, when applicable
* Start and follow through on plans and programs to meet Company goals and objectives
* Coordinate and cooperate with other functional and staff managers
**QUALIFICATIONS:**
* At least five years heavy and medium duty diesel truck parts sales experience with successful management experience
* Thorough understanding of parts and inventory management (preferably with medium and heavy-duty trucks)
* Knowledge of bills of lading and freight bills
* Computer terminal data input, 10 key calculator
* Excellent organization and communication skills
* High school diploma or the equivalent
* Ability to read, write and comprehend English instructions and information
**BENEFITS:**
* **Kenworth Sales Company, Inc.** promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
* **Stability** - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
* **History of Excellence** - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
* Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.
*Veterans are encouraged to apply!*
**About the company:**
Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 35 dealerships in the Intermountain West and Mid-Atlantic regions. An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
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Parts Manager
Parts Service Manager Job In Richmond, VA
The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn't much of a secret at all: We prioritize hiring, training, and supporting great people above everything else - even our customers. Employees come
first
at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.
If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let's get to work!
Benefits:
Affordable employee health Insurance (medical, dental, vision)
401K with company match
Paid holiday and vacation
Employer paid training for technicians
Responsibilities
Runs an efficient and profitable parts department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all required records.
ESSENTIAL DUTIES
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
Maintains reporting systems required by senior management
Attends managers meetings.
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys.
Strives for teamwork within the dealership
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Accounts for all documents; ensures that none are missing and all are processed correctly.
Holds weekly department meetings.
Directs and schedules the activities of all department employees.
Facilitates and/or conducts training and sends employees to appropriate training schools as needed.
Monitors daily productivity reports and corresponding payroll records.
Monitors and follows up on parts orders with the parts staff to ensure availability.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Ensures that the work areas and customer waiting area are kept clean.
Ensures that all customers are greeted promptly and given fair estimates on parts
Handles customer complaints immediately and according to dealership's guidelines.
Maintains safe work environment.
Maintains a professional appearance.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Two to four years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of organization.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables.
Ability to solve practical problems and deal with a variety of variables in situations where only limited information exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
CERTIFICATES, LICENSES, REGISTRATIONS
Manufacturer Training
Valid Driver's License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All applicants who accept employment will be required to complete a pre-employment drug/BG/MVR screen.
The Pete Store is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, compensated, promoted and if necessary, disciplined without regard to sex, race, religion, age, national origin, color, disability, status as a veteran, or any other classification protected by federal, state, or local law.
Employees holding a CDL license are classified in a “safety sensitive” position as defined by the United States Department of Transportation drug and alcohol testing regulations. As a “safety sensitive” classification, you will be subject to drug and alcohol testing, including random testing.
Parts Manager
Parts Service Manager Job In Keller, VA
Full-time Description
The Preston Automotive Group is currently seeking a Parts Manager to join our team. Prior parts management experience is preferred, along with the drive to succeed, and the ability to live our core values daily.
RESPONSIBILITIES
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
Prepares and administers an annual operating budget for the parts department.
Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
Establishes individual parts inventory levels and balances them for maximum turnover.
Monitors and adjusts inventory to minimize obsolescence.
Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
Supervises stock order procedures.
Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent a percent of all orders that is agreed upon by management.
Analyzes sales, expenses and inventory monthly to maintain profit goals.
Develops and administers an aggressive wholesale parts program to produce profit.
Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
Works with the service manager to ensure a timely turnaround of parts needed for internal jobs.
Attends managers meetings.
Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
Provides technical assistance to parts department employees.
Monitors parts department employees' payroll records.
Coordinates a prompt, efficient and timely flow of paperwork.
Directs shipping and receiving efforts to ensure timely processing.
Monitors daily reports such as DOE, DOC and sales productivity.
Develops and utilizes a lost sales tracking report.
Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
Develops sales promotions.
Takes advantage of all manufacturers' inventory co-op advertising.
Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
Handles customer complaints immediately and according to the dealership's guidelines.
Ensures that all dealership purchases are properly accounted for before payment is made.
Assists in the collection of past-due accounts.
Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.
Maintains professional appearance.
Other duties as assigned.
Requirements
BENEFITS
Above average income potential
We are a family-owned leadership team that cares, and we proudly promote from within.
Medical, dental and vision insurance
401(k) with employer match
Life insurance
Employee discounts
Paid time off
Employee referral program
Paid training.
Paid vacation.
Salary: Up to $100,000.00 per year
Parts Manager
Parts Service Manager Job In Prince George, VA
Redline Powersports is an authorized Indian Motorcycle, Honda, Kawasaki, Polaris, Can Am, Sea Doo, Spyder, Ryker, Slingshot, Suzuki, Yamaha, and more dealership serving the Richmond, Virginia area. We are proud to carry an unparalleled selection of new and pre-owned ATVs, motorcycles, PWCs, and UTVs that will excite all enthusiasts.
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.
Redline Powersports is looking for a dedicated, career-minded Parts Manager to take our already successful department to the next level. We are looking for an enthusiastic, team-oriented person who is driven to succeed. We are a development oriented company and are invested in your growth.
We offer:
Rewarding Pay Plan
Great Schedule - Closed Sunday / Monday
Great work atmosphere
Vacation, holiday pay
Available Health and Dental Insurance
Great support staff
Career advancement opportunities
Responsibilities- Parts Manager:
Oversee the daily function of the Parts Department; review sales, costs, and inventory monthly to ensure performance standards are met.
Establish pricing to generate profits and maintain high CSI
Train, motivate and manage staff
Understand key metrics and drive improvement
Assist in issuing parts and accessories to technicians
Assist in helping customers purchase parts and supplies for their vehicles.
Maintain stock levels that enable our service department to complete their work without delay
Actively reduce obsolescent inventory levels
Maintain a clean and organized department
Qualifications - Parts Manager:
Previous experience in logistics, supply chain management, distribution a plus!
Experience with working with inventory or warehouses is a plus!
Previous experience in management or sales in an Automotive, Motorsport or RV dealership/shop is a PLUS but not required!
Excellent communication and managerial skills
Professional personal appearance
Provide excellent customer service
Basic computer skills to manage inventory and customer databases
A valid driver's license
Resume must be uploaded, and online assessment completed for immediate consideration.
Must be authorized to work in the U.S. without sponsorship and be a current resident.
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Parts Manager
Parts Service Manager Job In Chesapeake, VA
The Parts Manager is responsible for managing and supervising all parts processing, developing annual objectives for the parts department and each employee to attain sales and profit goals; and maintains current customer base by coordinating with the Product Support Sales Representatives (PSSRs) to provide a reliable parts supply to the customer.
This position is located in the Chesapeake, VA branch for MGX Equipment Services and reports to the Branch Manager.
ESSENTIAL JOB FUNCTIONS:
Obtain and prepare parts quotes.
Order and manage parts inventory for equipment fleet.
Manage parts ordering from manufacturers and communicating with vendors for special purchases. Expedite backorders.
Ensure that customer invoices are confirmed daily in parts system.
Schedule opening and closing hours for employees.
Coordinate daily with Sales and Service departments.
Other duties as assigned.
JOB REQUIREMENTS:
High School Diploma or GED required; Bachelor's Degree preferred.
Minimum of two (2) years of parts operations and inventory management experience. Previous experience in the construction or heavy equipment industry is preferred.
Experience with P&L, budgeting and forecasting preferred.
Must be proficient in Microsoft Office Suite.
Possess exceptional customer service skills.
Excellent organizational skills and attention to detail.
Exceptional leadership and management skills.
Must be able to prioritize tasks, delegating when appropriate.
Must be able to communicate, both written and verbal, to employees at multiple levels within the organization.
Minimal travel required.
HEALTH & SAFETY REQUIREMENTS:
Perform job functions in a safe manner.
Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed.
Know and follow established job specific and facility wide safety and health procedures and rules.
Actively participate in safety and health training and demonstrate competency based on training received.
Bring safety and health issues, unsafe acts, and safety suggestions to management's attention or correct those you can.
BENEFITS
Competitive total rewards package including benefits and 401(k) beginning day one of employment.
Continuing education and training opportunities, tuition reimbursement for those who qualify.
Vacation and Holiday pay
Paid Parental Leave
And much more!
WORKING CONDITIONS:
This is a full-time position with typical working hours between 7:00 am to 6:00 pm. Overtime and weekend work may be possible based on business conditions.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position will be located in an office and shop environment, with considerable exposure to elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises. While performing the duties of this job, the employees is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. There is frequent lifting and/or moving of up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus.
Engineered Solutions Parts Manager
Parts Service Manager Job In Chesapeake, VA
C & B Material Handling, LLC (part of the C & B Equipment family), a leader and supplier of choice in material handling equipment, automation solutions, and industrial equipment rental, is seeking an Engineered Solutions Parts Manager to lead our Virginia and West Virginia team. This role is essential in leading our parts department to support installation and maintenance teams working on warehouse and manufacturing logistics equipment, ensuring efficient inventory management and exceptional customer service. If you thrive in managing inventory, building supplier relationships, and ensuring seamless support for service teams, we invite you to apply for this exciting opportunity.
**Essential Duties:**
* Oversee daily operations of the parts department, including ordering, stocking, and inventory management to maintain a steady supply for service and installation teams.
* Collaborate with installation and maintenance teams to forecast parts needs, ensuring timely delivery and minimizing equipment downtime.
* Build and maintain supplier relationships to negotiate favorable pricing and ensure high-quality standards for parts and materials.
* Implement inventory control measures to optimize stock levels, reduce excess, and prevent obsolete inventory.
* Process and track work orders, parts requests, and returns accurately and efficiently within the system.
* Coordinate with other departments to ensure seamless parts support for ongoing projects and service contracts.
* Provide training and support to parts team members to enhance skills in inventory management, supplier relationships, and customer service.
* Handle customer inquiries and parts requests professionally, delivering excellent service and fostering positive customer relationships.
**Requirements:**
* Minimum of 3-5 years of proven experience in parts management, inventory control, or a related role, preferably within the material handling, warehouse, or manufacturing industries.
* Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
* Excellent communication and interpersonal skills to build positive relationships with suppliers, team members, and customers.
* Proficiency in Microsoft Office Suite and inventory management software.
* Willingness to occasionally travel between Virginia and West Virginia locations to support the team.
**Benefits:**
Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Material Handling, LLC is a drug-free workplace.
* **Competitive salary based on your experience**
* **Comprehensive benefits** - including Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with Company Match, generous parental leave, and more
* **Progressive Paid Time Off and Paid Holidays** - starting at 3 weeks of PTO in the first year
* **Opportunities to grow** - We promote within and offer excellent training programs to support your current role and future career with us
* **Community impact** - Participate in our annual Community Impact Day, giving back to the communities where we work and live
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state, or local laws.
**Qualifications**
**Skills**
**Behaviors**
**:** **Motivations**
**:** **Education**
**Experience**
**Licenses & Certifications**
** **Required****
Valid Drivers License
Automotive Parts Manager
Parts Service Manager Job In Hampton, VA
Wynne Ford is currently seeking an experienced Automotive Parts Manager to join our team in Hampton, Virginia. As the Automotive Parts Manager, you will be responsible for developing and implementing effective Parts Department processes to ensure customer satisfaction, promoting and merchandising parts and accessories, maintaining accurate inventory controls, and leading and training department employees. This is an excellent opportunity for a motivated individual with prior parts management experience.
Benefits:
Competitive pay plan with base pay plus commission
Monday - Friday work week, no weekends!
Insurance benefits to include health, dental, vision
Legal resources and identity theft plan
Short/Long-term disability insurance
Life insurance
PTO (paid time off)
401(k) Retirement Savings Plan with company match
Employee discounts
Opportunity for career advancement
Responsibilities:
Develop, communicate, enforce and monitor effective Parts Department processes to ensure internal and external customer satisfaction
Promote and merchandise parts and accessories in conjunction with other store locations
Maintain an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
Submit all parts warranty and return claims within the required time frame to receive maximum credit
Work closely with the Service Department to ensure a timely turnaround of parts needed for internal jobs
Train and lead parts department employees
Complete and maintain Ford certification
Qualifications:
Prior parts management experience required
Experience with CDK preferred
Superior customer service and interpersonal skills
Excellent written and verbal communication skills
Moderate computer skills, including Microsoft Office
Valid driver's license
Willing to submit pre-employment background check, DMV record check, and drug screening
EEOC Statement:
Wynne Ford is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Parts Manager
Parts Service Manager Job In Floyd, VA
Full-time Description
Floyd Chrysler Dodge Jeep Ram in Floyd, VA is looking for a Parts Manager to join our parts team! Here at Floyd CDJR, we value our employees, and offer loyalty, a great working environment and ongoing training. You must be a team player who can greet and interact with customers to understand their parts & service needs with a warm and friendly persona. We strive to ensure customer satisfaction at the highest level.
Responsibilities
Forecasting parts needs and ordering parts to maintain optimal inventory levels
Monitoring the current parts inventory
Pricing parts to maintain profitability
Receiving parts, including placing them into inventory and properly labeling them
Helping customers find and purchase the correct parts
Overseeing special orders
Collaborating with service managers to ensure all parts are available for repair jobs
Hiring, supervising and training parts department staff members
Qualifications
High School Diploma or equivalent
Leadership skills to keep the parts department running smoothly
Ability to work in a fast-paced and sometimes loud environment
Strong organizational and time management skills
Sales and customer service skills
Problem-solving skills to deal with parts inventory issues
Previous mechanic or car sales experience
Product knowledge to ensure parts are identified correctly and can recommend the needed parts
What We Offer
Medical, Dental and Vision
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Automotive Parts Manager
Parts Service Manager Job In Westlake Corner, VA
Berglund Automotive is a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia, dedicated to providing exceptional vehicles and service to our valued customers.
We are looking for a Parts Manager with domestic parts experience that can lead and mentor the parts team to join our expanding dealership network to contribute to our continued success.
Job Summary
As the Parts Manager you will be responsible for overseeing and optimizing a domestic parts operation. You will play a pivotal role in providing exceptional customer service and timely delivery of quality parts to customers and maintaining strong relationships with suppliers.
Benefits:
Salary + commission pay plan.
Health, dental, vision, life, and disability benefits.
401(k) retirement plan.
Paid time off.
Closed on Sundays.
Ongoing training and professional development.
Employee discounts on vehicle purchases and service.
Key Responsibilities:
Maintain accurate inventory levels to meet customer demand.
Conduct regular stock assessments and reconcile discrepancies.
Implement effective inventory control measures to minimize loss and optimize turnover.
Maintain accurate inventory levels to meet customer demand.
Conduct regular stock assessments and reconcile discrepancies.
Implement effective inventory control measures to minimize loss and optimize turnover.
Maintain accurate inventory levels to meet customer demand.
Conduct regular stock assessments and reconcile discrepancies.
Implement effective inventory control measures to minimize loss and optimize turnover.
Generate and analyze reports related to sales, inventory, and operational performance.
Provide regular updates to senior management on key performance metrics.
Recommend and implement improvements based on data-driven insights.
Qualifications:
Previous experience managing domestic parts operation.
Results-oriented with a focus on continuous improvement.
Proven track record of success in optimizing parts supply chains.
Excellent leadership and team management abilities.
Generate and analyze reports related to sales, inventory, and operational performance.
Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Commercial HVAC Service Manager
Parts Service Manager Job In Ashburn, VA
About this role
Our Commercial Service has an opening for an experienced HVAC Commercial Service Manager for our Ashburn, VA location. This position has profit and loss responsibility for a multi-million dollar service branch and is responsible for growing the market share of the Commercial Service business. The Service Manager will lead field technicians and operations professionals to efficiently execute planned maintenance, repair, overhaul, and installation projects in an effort to exceed the expectations of our customers and meet revenue and margin targets.
The ideal candidate should have a strong understanding of the commercial air conditioning business including but not limited to relationship management, talent development, field operations, and safety
Key Responsibilities
Forecast, monitor, and document financial performance against plan
Coordinates, prioritizes and resolves issues encountered by a more experienced team.
Optimizes the usage of manpower, standard time, equipment and energy of more experienced team
Escalates critical/complex issues that will impact the business
Manages more experienced team according to established programs and objectives.
Quality Issue Management
Contacts customer, collects feedback, and establishes and maintains good relationship with customers
Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans
Key Responsibilities
Forecast, monitor, and document financial performance against plan
Coordinates, prioritizes and resolves issues encountered by a more experienced team.
Optimizes the usage of manpower, standard time, equipment and energy of more experienced team
Escalates critical/complex issues that will impact the business
Manages more experienced team according to established programs and objectives.
Quality Issue Management
Contacts customer, collects feedback, and establishes and maintains good relationship with customers
Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans
Required Qualifications
2+ years of experience in the Commercial HVAC industry
2+ years of experience managing/leading a team of technicians
High School diploma or GED
Must have a valid Driver's License
Preferred Qualifications
2+ years of service management experience Commercial HVAC industry
Working knowledge and understanding of commercial HVAC systems
Technical aptitude with knowledge of local building codes and an ability to use resources at hand to develop solutions
Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and ability to navigate SalesForce.com, ServiceMax, ERP, and other business applications