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Top 50 Parts Technician Skills

Below we've compiled a list of the most important skills for a Parts Technician. We ranked the top skills based on the percentage of Parts Technician resumes they appeared on. For example, 13.0% of Parts Technician resumes contained Customer Service as a skill. Let's find out what skills a Parts Technician actually needs in order to be successful in the workplace.

These are the most important skills for a Parts Technician:

1. Customer Service

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high Demand
Here's how Customer Service is used in Parts Technician jobs:
  • Handle customer complaints reasonably, showing a positive attitude, and demonstrate commitment to exceptional customer service
  • Worked attending the counter sales of construction supplies and equipment and provide customer service to our internal and external clients.
  • Provide direct customer service, Research and ordering of parts, maintaining and accounting of a large inventory.
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
  • Retain a high customer service base and have a great relationship with co workers and customers.
  • Contributed to repeat and referral business by using strong customer service and problem solving skills.
  • Provided excellent customer service while meeting or exceeding store sales goals on featured products.
  • Provided great customer service on the phone, in person and over emails.
  • Bush orders, counter sales, freight, inventory, customer service.
  • Provided fast, friendly customer service at the parts pickup counter.
  • Manage parts in a fast-paced customer service environment.
  • Provided diligent customer service and sales to customers.
  • Answer phones, customer service and sales.
  • Completed voluntary Customer Service training to learn techniques to improve customer satisfaction and resolutions.
  • Service Advisor, Parts Technician, Customer Service Representative
  • Check postings for assigned duties and responsibilities, making sure that it gets done while maintaining great customer service.
  • Give and Show excellent customer service; while collecting money from customers before, opon or after delivery.
  • Provided exceptional customer service * Inventoried merchandise * Conducted deliveries of parts to local businesses utilizing company vehicle
  • Maintained game room machines to optimal service Computer networked the game room machines Customer service and issued game prizes accordingly
  • Provide exceptional customer service to all guest Helped customers with retail products Operate register timely and efficiently Car maintenance

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3 Customer Service Jobs

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2. Service Technicians

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high Demand
Here's how Service Technicians is used in Parts Technician jobs:
  • Help customers and service technicians locate parts required for repair of equipment.
  • Provide service technicians with parts as required.
  • Counter interactions of retail and service technicians.
  • Provide on-going support to service technicians, work with vendors to acquire parts needed to make necessary repairs.

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3. Parts Delivery

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high Demand
Here's how Parts Delivery is used in Parts Technician jobs:
  • Coordinated inventory and parts delivery along with vehicle diagnostics.
  • Managed parts delivery for technicians and customers.
  • Answered in-bound parts orders and organized parts delivery fleet.

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4. Inventory Control

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high Demand
Here's how Inventory Control is used in Parts Technician jobs:
  • Developed multiple inventory control techniques to avoid shortages and/or excesses of funds and stocked inventory.
  • Handled all customer relations when dealing with their parts and service along with weekly inventory controls.
  • Ensured accuracy in reconciliation of over $150,000 of inventory control.
  • Ordered parts, distributed parts for tech orders, inventory control.
  • Stock management, inventory control, load and unloading of trucks.
  • Performed parts sales, inventory control, and purchasing duties
  • Inventory control, re-stocking forklift parts, and chemicals.
  • Maintain inventory control in the parts room.
  • Inventory control responsibilities include shop tools and supplies and ordering equipment parts as well as maintained individual project budgets.
  • Inventory Control - Maintain and Create efficient Min/Max levels for all Stocked parts.
  • Inventory controller computer parts - Trouble shooting for electronic components.
  • Assisted with inventory control.Attended Clark parts management course in 1976.
  • cycle counting and inventory control.
  • Increased parts and accessories sales Improved customer service Improved inventory controls
  • Specify parts Inventory control Assist Technicians
  • Administered Customer Support, in sales, parts, and service Warehousing Supervision Inventory Control
  • Inventory Control Add/Edit Bin Location Pull parts and deliver to assembly line
  • Specify Parts Inventory control Assist Technicians Wholesale/Retail customer service
  • Counter sales of heavy equipment parts Parts ordering and stocking Inventory control Shipping and recieving
  • Specify parts Inventory control Set stocking levels Input orders Process orders Assist Technicians Wholesale/Retail customer service

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2 Inventory Control Jobs

No jobs at selected location

5. Automotive Parts

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high Demand
Here's how Automotive Parts is used in Parts Technician jobs:
  • Coordinated the acquisition and distribution of automotive parts.
  • Manage warehouse/auto yard; assess inventory; price and estimate incoming material; dismantle, prep and sales of automotive parts.
  • Research, purchase and distribute school bus, light truck and automotive parts and supplies.
  • Manage and dispense automotive parts with good knowledge of ADP operating system.
  • Operated database system to track the inflow and distribution of automotive parts.
  • Provided front counter sales and support for various automotive parts.
  • Located, retrieved and signed out automotive parts.
  • Labeled, packaged, and stored automotive parts
  • Locate accurate automotive parts from area dealers, in a timely manner.
  • Assembled automotive parts Tested parts using various technological machinery Maintained a clean environment
  • Sell Mazda and Kia Automotive parts Ordered parts via internet for wholesale customers.

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6. Repair Orders

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high Demand
Here's how Repair Orders is used in Parts Technician jobs:
  • Issued purchase orders for sublets and billed them out on repair orders.
  • Fulfilled repair orders and special orders for the service department.
  • Issued out parts on a Service Repair Orders.
  • Generate invoices and bill repair orders.
  • Billed out parts on repair orders.
  • Go over the Repair Orders for the trucks we fix.

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7. Parts Inventory

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high Demand
Here's how Parts Inventory is used in Parts Technician jobs:
  • Performed weekly audit on parts inventory by comparing on-hand parts with inventory data base and reconciling discrepancies.
  • Purchased and managed a $250K parts inventory for service locations in 19 states.
  • Administer and maintain parts inventory for assigned locations and manage all purchasing of supplies.
  • Stocked and replenished all parts inventory and material supplies daily.
  • Maintain and control a 1.5 dollar parts inventory.
  • Ordered and maintained the parts inventory.
  • Maintained up to date parts inventory.
  • Entered parts inventory in computer.
  • service and maintaining auto parts inventory.

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1 Parts Inventory Jobs

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8. Service Department

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high Demand
Here's how Service Department is used in Parts Technician jobs:
  • Support the service department by providing quotes on items needed for repairs or maintenance.
  • Coordinated the maintenance of all rentals with service department to ensure exemplary safety.
  • Located parts and advised the Service Department on arrival date/time.
  • Provide parts & fluids to customers & our service department.
  • Assist Service Department in receiving cars brought in for service.
  • Researched and procuredparts for service department.

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9. Parts Sales

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high Demand
Here's how Parts Sales is used in Parts Technician jobs:
  • Handled the collection of money and accounts for parts sales, maintained the inventory And prepared restocking orders from the factory.
  • Assist in supporting service work order requests and assisting customers with parts sales at the front parts counter.
  • Retail auto parts sales representative with all types of vehicles and services for customer and supplier.
  • Handled parts sales for retail and wholesale parts counters.
  • Manage parts sales, returns and warranty claims.
  • Assist with surpassing monthly parts sales quotas.

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10. Part Numbers

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high Demand
Here's how Part Numbers is used in Parts Technician jobs:
  • Research part numbers, price, and availability for items needed to repair equipment.
  • Research parts and materials to determine replacement part numbers and pricing.

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11. Inventory Management

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high Demand
Here's how Inventory Management is used in Parts Technician jobs:
  • Inspected and evaluated inventory management activities.
  • Inventory management with purchasing responsibilities.
  • Inventory management, maintaining a proper supply of all product in warehouse.
  • Introduced VIM (Vendor Inventory Management).
  • Developed inventory management system for Keeway.

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12. Special Order Parts

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high Demand
Here's how Special Order Parts is used in Parts Technician jobs:
  • Retail Parts Technician, looking up parts for customers, ordering special order parts, testing starters and alternators.
  • Order retail supplies *Run wholesale mechanic shop at night *Sale retail parts over counter to customers *Special order parts requested by technicians

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13. Customer Orders

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high Demand
Here's how Customer Orders is used in Parts Technician jobs:
  • Reviewed new customer orders and requests and manually entered data into a centralized database.
  • Coordinated customer orders and shipping.
  • Perform purchasing of parts and materials in support of customer orders and shop inventories.
  • Pulled auto parts off cars and off shelf's for customer orders.
  • Pulled automotive parts daily in a warehouse environment to fill customer orders.
  • Do parts run to fill customer orders & service parts requests.
  • Separated, organized, and prepared customer orders for shipping.
  • Receive and complete customer orders on a timely basis
  • Answer phones and process customer orders.
  • Fill customer orders from stock.
  • Maintain company vehicle.Maintain inventory an ship out customer orders per invoice

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14. Data Entry

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high Demand
Here's how Data Entry is used in Parts Technician jobs:
  • Oversee the day to day operations of the designated Clinical Review data entry out-source vendor.
  • Assist parts supervisor with inventory, stock ordering, data entry on various spreadsheets.
  • Open and closed work orders and performed data entry into mainframe data base.
  • Perform data entry into PCs accessing and updating information for order processing.
  • Enter orders Process payments Maintain residential accounts Skills Used Multitasking Data entry Microsoft Troubleshooting

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15. Replacement Parts

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average Demand
Here's how Replacement Parts is used in Parts Technician jobs:
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Maintain inventory with emphases on cost control, suitable replacement parts, and minimal vehicle downtime.
  • Warehouse for Aircraft Replacement Parts.

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16. Parts Counter

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average Demand
Here's how Parts Counter is used in Parts Technician jobs:
  • Prime responsibility on the Parts counter was efficient, detailed customer communication.
  • Work closely with the service manager; assist tractor technicians, and customers at the parts counter.
  • Managed parts counter insuring maintenance and fracturing departments had tools, materials and parts needed.
  • Worked parts counter assisting customers with part sales by researching though computer database.
  • Listen to parts orders from customers over the phone and over the parts counter.
  • Started at LP Evans because of need for a bi-lingual parts counterperson.
  • Operated the front retail parts counter Managed retail & wholesale phone lines Handled shipping and receiving Organized parts routes and delivered orders

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17. Phone Calls

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average Demand
Here's how Phone Calls is used in Parts Technician jobs:
  • Assisted in the office fielding phone calls, trouble shooting and customer service.
  • Assisted technicians in the field via e-mail, also answering phone calls.
  • Answer phone calls from providers, pharmacies, and members seeking prior authorizations for various medications.

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18. Cycle Counts

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average Demand
Here's how Cycle Counts is used in Parts Technician jobs:
  • Perform weekly cycle counts to ensure that our inventory accuracy sustains above 98%.
  • Maintain accurate physical inventories and cycle counts of all materials and parts.
  • Performed daily cycle counts to insure company inventory and stock.
  • Performed daily cycle counts and resolved all inventory discrepancy issues.
  • Maintain daily and weekly in store physical cycle counts.
  • Cycle Counts - Completed Daily Cycle counts and also completed an annual inventory.

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19. Correct Parts

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average Demand
Here's how Correct Parts is used in Parts Technician jobs:
  • Assist mechanics searching for correct parts.

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20. Front Counter

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average Demand
Here's how Front Counter is used in Parts Technician jobs:
  • Worked the front counter and assisted customers in locating and identifying parts, machinery and sales.
  • Managed the front counter, including answering the phone and opening and closing the shop.
  • Worked front counter helping customers with any concerns.
  • Front counter and body shop parts.

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21. Computer System

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average Demand
Here's how Computer System is used in Parts Technician jobs:
  • Navigate computer systems to order accurately and efficiently.
  • Utilized Bell and Howell technical referencing computer system.
  • Provided technical assistance to computer system users.
  • Create purchase orders in computer system and issue to vendors.
  • Issue, receive, and return parts through computer system.
  • Use of CAT DBS computer system for ordering.
  • Manage local computer network and computer systems.
  • Tracked parts using Visual Enterprises Computer System.
  • Utilized ERA computer system for billing purposes.
  • Received ordered parts into computer system, kitted parts for production, packaged and shipped parts to customers.
  • Utilized computer systems such as SAP, CWI, Excel , vendor parts & purchasing systems.
  • Receive material into computer system .

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22. Defective Parts

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average Demand
Here's how Defective Parts is used in Parts Technician jobs:
  • Process defective parts by removing them out of the system and coordinate for proper disposal.
  • Provide RMA implementation MRB to recover cost of defective parts sent back from the field.
  • Examine returned parts for defects, and exchange defective parts or refund money.

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23. Warranty Claims

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average Demand
Here's how Warranty Claims is used in Parts Technician jobs:
  • Worked closely with management to resolve major and/or strange warranty claims.
  • Processed parts shipped under warranty claims to recovery center.

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3 Warranty Claims Jobs

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24. Counter Sales

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average Demand

25. Spare Parts

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average Demand
Here's how Spare Parts is used in Parts Technician jobs:
  • Develop Key performance metrics in order to measure the Spare parts service level, Equipment Accuracy and inventory turnover.
  • Handle re-order of Spare Parts Inventory, through manual re-ordering and MRP(Material Replenishment Process).
  • Submit Purchase Order for materials, spare parts, and outside services.
  • Scrutinized and identified broken or lost spare parts.
  • Handle Intra-plant Spare parts transfer, as a cost savings corporate program and send out weekly reports of transfer progress.
  • Process VMI transactions Assemble parts kits for spare parts and Tier 2 sales orders.
  • Received and stock spare parts inventory Cycle count Equipment Audit General office functions.

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26. Parts Room

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average Demand
Here's how Parts Room is used in Parts Technician jobs:
  • Started in the parts room billing and stocking them moved to the shop.
  • Performed complete inventory of parts, labeled parts room shelves.
  • Lead project to build the corporation's parts room.
  • Order and receive parts for all equipment needs into parts accountability tracking system.Maintained inventory for all parts in the parts room.

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27. Retail Customers

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average Demand
Here's how Retail Customers is used in Parts Technician jobs:
  • Generated sales through retail customers, accessories, phone orders, and related items.
  • Provide top notch service and expertise to retail customers and repair technicians in the field of high end luxury motor coaches.

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28. Parts Tech

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average Demand
Here's how Parts Tech is used in Parts Technician jobs:
  • Managed tool engineering operations and parts technicians for engineering support in two high-tech manufacturing departments.
  • Supported sales through delivering accurate parts technicians and customers as required.
  • Dispatch work, parts technician, inventory and issued parts, ran forklift, dealt with vendors, answered E-mails
  • Excelled in the Detroit Diesel and Allison Transmission parts training program to become journeyman parts technician in one year.
  • Provided support in parts department as Parts Technician.
  • Cashier and auto parts technician and customer service
  • Team leader for three Parts Technicians.
  • started out in shipping and receiving and advanced to parts technician focusing on service customers
  • Warehouse Parts Tech Maintained and managed main warehouse as well as satellite stock rooms.
  • Provided parts technical support to other Toyota dealers throughout the country as a part of Toyota's Starlift aftermarket partsprogram.

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29. Right Parts

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30. Hand Tools

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low Demand
Here's how Hand Tools is used in Parts Technician jobs:
  • Insure schedule priorities and goals are met within the team Use of various hand tools/hangers

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31. Truck Parts

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low Demand
Here's how Truck Parts is used in Parts Technician jobs:
  • Assist customers purchasing auto and heavy duty truck parts and accessories at both wholesale and retail levels.
  • Worked as a delivery driver and warehouse technician at a reputable, commercial truck parts dealer.
  • Provide truck parts, supplies, tools to technicians to maintain City vehicles.
  • Ordered, purchased, received, issued and expedited automotive and truck parts.
  • Looked up truck parts using computer and VIN.

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32. OLD Parts

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low Demand
Here's how OLD Parts is used in Parts Technician jobs:
  • Provided excellent customer service, sold parts, helped patrons with vehicle issues, installed batteries, giving diagnosis Employer From To

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33. Telephone Orders

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low Demand
Here's how Telephone Orders is used in Parts Technician jobs:
  • Receive and fill telephone orders for parts.

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1 Telephone Orders Jobs

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34. Heavy Equipment

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low Demand
Here's how Heavy Equipment is used in Parts Technician jobs:
  • Perform preventative maintenance on Caterpillar Heavy Equipment.
  • Diagnosed and repaired all systems of concrete mixers, heavy equipment, concrete plants, service and company vehicles.
  • Order, receive and issue parts for auto, truck, and heavy equipment.
  • Receive and Fill all Heavy Equipment Part Orders

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35. Car Parts

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low Demand
Here's how Car Parts is used in Parts Technician jobs:
  • Ensured delivery of car parts to ensure timely repairs.
  • Manufactured and repaired race car parts using carbon composite and Kevlar materials for the Mosler MT900 automobile.
  • Inspected magnesium car parts for flaws Utilized a variety of handheld power tools to prepare parts for shipment.
  • Remanufactured car parts Loaded and unloaded company trucks Prepared packaged merchandise for shipment Assembled and disassembled auto parts

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36. Honda

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low Demand
Here's how Honda is used in Parts Technician jobs:
  • Hired partly as a result of my Honda dealership experience, since this business had just acquired a Honda franchise.
  • Hold Bronze, Silver and Gold certifications as a Parts Professional from American Honda Motor Company, Inc.
  • Performed various parts duties associated with Audi, Honda, Mercedes, Porsche and Peugeot product lines.
  • Receive incoming parts shipments, ship out parts to Honda and/or customers as needed.
  • Utilized Hondanet 2000 parts recognition/pricing computer system.

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37. Stock Levels

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low Demand
Here's how Stock Levels is used in Parts Technician jobs:
  • Create a reorder point and safety stock levels for commonly used items.
  • Determine proper stock levels of commonly used parts.
  • Maintained proper stock levels on a line.
  • Determine and assist to establish stock levels for parts turnovers and monitor traceability on parts discrepancies.

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38. Assembly Line

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Here's how Assembly Line is used in Parts Technician jobs:
  • Worked in an assembly line.
  • Assisted the factory supervisory in managing assembly lines of the unit efficiently Performed manufacturing tasks on assembly lines in correct manner.

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39. Stock Orders

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low Demand
Here's how Stock Orders is used in Parts Technician jobs:
  • Order, receive and inventory daily stock orders.

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40. Maintenance Parts

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41. Service Calls

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low Demand
Here's how Service Calls is used in Parts Technician jobs:
  • create and process purchase orders, order parts for mechanics, manage inventory, billing, service calls,
  • Assist with merchandise returns-load and service product in vehicle .Perform routine service calls and product exchanges.

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42. Technical Support

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43. Oversaw

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low Demand

44. Sales Floor

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45. Wholesale Accounts

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low Demand
Here's how Wholesale Accounts is used in Parts Technician jobs:
  • Establish wholesale accounts, tax exempt accounts and oversea a large scale of customer service, sales and special orders.

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46. Wholesale Customers

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low Demand
Here's how Wholesale Customers is used in Parts Technician jobs:
  • Assist individuals and wholesale customers by receiving and fulfilling orders.
  • Worked closely with vendors as well as wholesale customers and other dealerships.

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47. Parts Needs

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low Demand
Here's how Parts Needs is used in Parts Technician jobs:
  • Assisted customers with auto parts needs for all types, makes and models of automobiles, including foreign and domestic.
  • Assisted dealership mechanics (including body shop), retail customers, and wholesale clients with parts needs.
  • Waited on walk in and took phone calls for customer parts needs.
  • Waited on techs Helped them with all their parts needs.
  • Receive and scan parts delivered to store Help customers with parts needs STIHL products sales and assembly

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48. Computer Displays

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low Demand
Here's how Computer Displays is used in Parts Technician jobs:
  • Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.

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49. Store Parts

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low Demand
Here's how Store Parts is used in Parts Technician jobs:
  • Make and store parts in stockrooms according to prearranged systems.

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1 Store Parts Jobs

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50. Necessary Parts

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low Demand
Here's how Necessary Parts is used in Parts Technician jobs:
  • Processed and ordered necessary parts.

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20 Most Common Skills For A Parts Technician

Customer Service

17.1%

Service Technicians

14.1%

Parts Delivery

10.6%

Inventory Control

8.6%

Automotive Parts

8.1%

Repair Orders

6.7%

Parts Inventory

5.0%

Service Department

2.8%

Parts Sales

2.8%

Part Numbers

2.8%

Inventory Management

2.7%

Special Order Parts

2.7%

Customer Orders

2.5%

Data Entry

2.2%

Replacement Parts

2.2%

Parts Counter

2.2%

Phone Calls

2.0%

Cycle Counts

1.8%

Correct Parts

1.6%

Front Counter

1.4%
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Typical Skill-Sets Required For A Parts Technician

Rank Skill
1 Customer Service 13.0%
2 Service Technicians 10.7%
3 Parts Delivery 8.1%
4 Inventory Control 6.5%
5 Automotive Parts 6.1%
6 Repair Orders 5.1%
7 Parts Inventory 3.8%
8 Service Department 2.1%
9 Parts Sales 2.1%
10 Part Numbers 2.1%
11 Inventory Management 2.1%
12 Special Order Parts 2.0%
13 Customer Orders 1.9%
14 Data Entry 1.7%
15 Replacement Parts 1.6%
16 Parts Counter 1.6%
17 Phone Calls 1.5%
18 Cycle Counts 1.4%
19 Correct Parts 1.2%
20 Front Counter 1.1%
21 Computer System 1.0%
22 Defective Parts 1.0%
23 Warranty Claims 1.0%
24 Counter Sales 1.0%
25 Spare Parts 1.0%
26 Parts Room 1.0%
27 Retail Customers 0.9%
28 Parts Tech 0.9%
29 Right Parts 0.9%
30 Hand Tools 0.9%
31 Truck Parts 0.9%
32 OLD Parts 0.9%
33 Telephone Orders 0.8%
34 Heavy Equipment 0.8%
35 Car Parts 0.8%
36 Honda 0.8%
37 Stock Levels 0.8%
38 Assembly Line 0.8%
39 Stock Orders 0.8%
40 Maintenance Parts 0.8%
41 Service Calls 0.7%
42 Technical Support 0.7%
43 Oversaw 0.6%
44 Sales Floor 0.6%
45 Wholesale Accounts 0.6%
46 Wholesale Customers 0.6%
47 Parts Needs 0.6%
48 Computer Displays 0.6%
49 Store Parts 0.6%
50 Necessary Parts 0.6%
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