Party City jobs in Charlotte, NC - 107 jobs

Top Talent Wanted! Calling all top performers in the Western SC or Eastern NC to cover the Coastal area. We are setting the bar and taking market share in the hard-lines industry. We are looking for a top performer to join our team. Do you have a proven track record of performance? Are you driven to succeed and ready to join a growing division of the largest hard-lines distributor in the industry? Take the next step in your career and join our winning team! Emery Jensen is a subsidiary of Ace Hardware Corporation that sells and distributes hard-line products to independent Pro/Lumber, Paint, Hardware, and E-retailer customer segments. Our team is currently looking for a Territory Manager who will be responsible for growing profitable sales with current and new Emery Jensen customers in the Western SC or Eastern NC to cover the Coastal area. We are seeking a motivated Territory Manager with a desire to grow into a leadership position and guide a team to success. The Territory Manager is focused on growing sales through weekly warehouse orders, convention sales opportunities, drop-ship programs, and other promotional programs. They will analyze each retailer and develop specific sales strategies and solutions based on customer needs, while meeting Emery Jensen objectives. The Territory Manager manages the customer relationships and will be the liaison between the customer and Emery Jensen. As necessary, the Territory Manager may be required to attend industry related trade shows, such as, but not limited to, The National Hardware Show, The IGC Show and other industry related events. What you'll do * Deliver annual sales and profit objectives by developing a strategic sales plan that engages retailers and will increase the Emery Jensen customer base within a defined geographic territory * Represent Emery Jensen both professionally and ethically in all day to day activities * Develop and foster strong business relationships with key decision makers to grow the overall Emery Jensen business * Organize and prioritize weekly customer sales routes and calls to meet Emery Jensen goals and objectives by utilizing Salesforce and PowerBi. * Effectively communicate with the Emery Jensen Leadership Team with both successes as well as challenges to gain insight and support in achieving Emery Jensen goals and objectives * Effectively communicate with the internal Sales Support Team, the Care Center and other internal business partners to resolve customer issues and questions in a timely manner * Collaborate and communicate with Emery Jensen team members to share ideas and sales successes to help in achieving goals and objectives * Displays sound judgement in relation to expenses (travel and entertainment, cars, etc.) What you need to succeed * Motivated self‐starter and results-oriented individual focused on solutions based on customers' needs * Eager to take the next step into people leadership; not just ready, but hungry for growth * 5 years of Business to Business sales experience preferred * Hardware sales experience a plus * Excellent listening and negotiating skills * Excellent Time Management Skills * Excellent verbal and written communication skills * Strong strategic thinking abilities with an emphasis on developing a sales growth plan and the ability to ensure implementation * Proven ability to manage multiple projects and opportunities * Proficiency in Microsoft Office programs, specifically Word, Excel and PowerPoint * Extensive travel required including overnight travel * Valid driver's license required * BA/BS degree or equivalent preferred * Ability to sit in a car for a long duration, stand, climb a ladder and lift at least 50 pounds * Road warrior (at minimum 3 days per week by plane or car) * Preferred residence near Western SC or Eastern NC to cover the Coastal area. Compensation Details: $80000-85000 Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Emery Jensen is different. These things are important to us. They represent our commitment to the company, our employees, and our customers. In addition to providing our employees a great culture, Ace / Emery Jensen also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: * Incentive opportunities, based on role/grade level (rapid company growth over the past 3 years resulted in incentives being paid out above 106.6% of your target opportunity!) * Generous 401(k) retirement savings plan with a fully vested matching contribution the first year and annual discretionary contribution (once eligibility requirements have been met). Over the past 3 years, company contributions (matching & discretionary) for fully eligible employees have averaged 7.3% of total eligible compensation. * Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents * 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire * Your career at Emery Jensen is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation * Emery Jensen invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review * We know the work environment matters. That's why Emery Jensen holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales * We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! * Employee discounts on the products we sell (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more * Birth/Adoption bonding paid time off * Adoption cost reimbursement * Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events * Identity theft protection * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! Emery Jensen delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen is right for you. Equal Opportunity Employer Emery Jensen is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Emery Jensen Distribution position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Emery Jensen Distribution reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Stockers are to receive, price, sensor (if applicable) and inspect freight. Stockers must be proficient in all aspects of the Cavender's Boot City stocking system, and knowledgeable of all paperwork associated with each stocking function. Stockers must prioritize merchandise by order of importance (i.e., empty wrangler shelves should be restocked after empty polish racks are restocked). Stockers are also responsible for keeping the store neat and clean inside and outside. Duties and Responsibilities Support the “Cavender's Culture” and drive our Mission, Vision, and Values Support stocking tasks accurately and efficiently Keep work area neat, clean, and organized Be knowledgeable of all CBC policies and procedures Be knowledgeable of all CBC stocking procedures: Return to Stock (RTS) Return to Vendor (RTV) Validating packing slips Tagging merchandise Sensor tagging merchandise (if applicable) Keep back-stock moving out to the sales floor to the proper locations Report to work promptly, neatly groomed, and appropriately dressed Be security conscious at all times Perform all other miscellaneous duties as assigned Work with supervisors to understand all actions needed to impact the desired goals set by the company (i.e. Web order completion rate, Company, or Vendor contests) Qualifications and Requirements Job requires associate to raise or lower objects from one level to another regularly during shift Job requires associate, on a regular basis, to carry objects up to 50 lbs Job requires that the associate regularly pick up objects up to 50 lbs Ability to comprehend basic instructions Ability to interpret documents Ability to apply abstract principles to a wide range of complex tasks Ability to understand the meanings of words and effectively respond Associate must be able to read English. Associate must be able to understand English Associate must be able to stay alert during work hours assigned Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.

Store - CHLT-RIVERGATE, NC Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination * Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. * Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. * Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. * Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. * Communicate events with clients and store team members. * Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. * Adjust plans and events based on client's feedback and needs. * Create backup or emergency plans to be executed as needed. * Ensure client satisfaction for scheduled events. * Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience * Help customers shop, locate products, and provide them with solutions. * Provide fast and friendly check out experience. * Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. * Educate customer on Voice of Customer (VOC) survey. * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck un-load, stocking and planogram (POGs) processes. * Complete merchandise recovery and maintenance. * Perform Store in Stock Optimization (SISO) and AD set duties as assigned. * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production. * Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Energetic and enthusiastic and personality. * The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. * Must have excellent people skills. * Must have experience working with children and children's events. * Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. * Must have organizational skills, interpersonal skills, and creative problem-solving skills. * Retail and/or customer service experience required Physical Requirements Work Environment * Ability to remain standing for long periods of time. * Ability to move throughout the store. * Regular bending, lifting, carrying, reaching, and stretching. * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job Description Head Cashiers are to greet and thank every customer who enters and leaves the store. Head Cashiers must be proficient in all aspects of the Cavender's Boot City cashiering system and knowledgeable of all paperwork associated with each cashiering entry. Head Cashiers are also responsible for keeping the store neat and clean and must always answer the phone with an enthusiastic response and professional manner. Head Cashiers will support our management staff with miscellaneous tasks like stocking, visual displays, special orders, and all basic house-keeping needs. Duties and Responsibilities Support the “Cavender's Culture” and drive our Mission, Vision, and Values Perform cashiering tasks accurately and efficiently Keep work area neat, clean, and organized Be knowledgeable about CBC policies and procedures Be knowledgeable of all CBC cashiering transactions: Cash Sales Check Sales Non-taxable sales Credit Cards Voids Exchanges Enter all sales and monies in register at time of sale Help stock merchandise and straighten store as needed Suggest possible add-on purchases to the customer and promote store specials Report to work promptly, neatly groomed, and appropriately attired Be security conscious at all times Provide knowledgeable responses to phone inquiries (e.g. sales, promotions, store location, price, and inventory) Keep updated on sale promotions (items/prices/etc.) Practice inventory control on boots Check for boot mis-mates Follow the company policy on all commission sales; validate all sales tickets Perform all other miscellaneous duties as assigned Work with supervisors to understand all actions needed to impact the desired goals set by the company (i.e. ADS / UPT's / Company or Vendor PM's) Qualifications and Requirements Job requires associate to raise or lower objects from one level to another regularly during shift Ability to comprehend basic instructions Ability to interpret documents Ability to apply abstract principles to a wide range of complex tasks Ability to understand the meanings of words and effectively respond Ability to analyze information and write reports Associate must be able to read English. Associate must be able to understand English Associate must be able to stay alert during work hours assigned Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.

Job Description The Assistant Store Manager assists in the management of the retail facility. The Assistant Store Manager should know the necessary aspects of store operation and act as the Store Manager in their absence, on a short-time basis. Duties and Responsibilities Support the “Cavender's Culture” and drive our Mission, Vision, and Values Assist in the management of the retail store and the supervision of store associates Know necessary aspects of store operation and act as the Store Manager in his/her absence Assist in the day-to-day operation of the store Assist in the training of new store associates Assist in the preparation of store reports Maintain an awareness of safety/security issues and report any accidents or incidents occurring during the Store Manager's absence to the Store Manager promptly Understand and implement company policies and procedures Assist in the effort to increase sales, maintain profit structure and reduce controllable expenses Open and close store as directed Assist in performing daily check-ups and making bank deposits Assist in the maintenance of interior/exterior store image and appearance (including staff appearance) Assist in the maintenance of all records and files Review and correct timecard exceptions and missed punches, and approve payroll Assist in the practice of shrinkage control through preventative measures and through legal prosecution (when possible) upon catching anyone stealing from the company Assist in resolution of personnel/customer problems and complaints Assist in all other duties considered usual and customary in the retail apparel/footwear industry Assist store manager in all other miscellaneous duties as assigned by supervisors or home office Understand all reports generated by the home office and coach all associates the actions needed to ensure compliance to goals (i.e. ADS / UPT's / Payroll / Refunds / Turnover) Qualifications and Requirements Ability to comprehend basic instructions Ability to interpret documents Ability to apply abstract principles to a wide range of complex tasks Ability to understand the meanings of words and effectively respond Ability to analyze information and write reports Associate must be able to read English. Associate must be able to understand English Associate must be able to stay alert during work hours assigned Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.

Store - CHLT-GASTONIA, NC Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment. Major Activities * Adhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards * Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results * Complete framing orders with a high degree of quality and on time * Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment * Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop * Follow Standard Operating Procedures (SOPs) and Company programs * Support shrink and safety programs * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget * Operate cash register and execute cash handling to standards * Acknowledge customers, help locate product and provide solutions * Assist with Omni channel processes Other duties as assigned Minimum Type of experience the job requires * basic computer skills and basic measuring skills * ability to operate the framing equipment and glass cutter Preferred Type of experience the job requires * retail experience * Experience selling products and/or services to customers Physical Requirements * regular bending, lifting, carrying, reaching and stretching * ability to move throughout the store * ability to remain standing for long periods of time * lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment * if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Store - Huntersville, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job Title: Sales Associate Department: Store Operations / Sales Floor Reports To: Store Manager / Assistant Store Manager The Sales Associate is responsible for providing exceptional customer service and contributing to the overall success of the store. This role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers. Key Responsibilities: Greet customers warmly and offer assistance in finding products. Provide knowledgeable and personalized product recommendations. Maintain clean, organized, and well-stocked sales floor and displays. Process transactions accurately using the POS system, including handling cash and credit card payments. Promote in-store promotions, special events, and loyalty programs. Assist with stocking, restocking, and inventory organization. Support loss prevention efforts by monitoring for suspicious activity and reporting concerns. Respond to customer inquiries and resolve complaints professionally. Collaborate with team members to achieve sales goals and ensure a positive store environment. Perform other duties as assigned by management. Qualifications: High school diploma or equivalent preferred. Previous retail or customer service experience is a plus. Strong communication and interpersonal skills. Friendly, helpful, and customer-focused attitude. Basic math and computer skills. Ability to stand, walk, lift, and move merchandise up to 40 lbs. Work Schedule: Part-time or full-time schedule based on store needs. Availability on weekends, evenings, and holidays is required. What We Offer: Employee discounts On-the-job training Opportunities for growth and advancement A supportive and team-oriented work environment Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Our warehouse operations make sure that products are properly received, selected and delivered to our stores for our ever-growing number of customers to enjoy. While not guaranteed, on average our warehouse employees work 32 hours per week. Our teams are comprised of hardworking, dedicated individuals who work in both ambient and temperature-controlled areas. A thorough and comprehensive training and safety program provide the skills our associates need to be successful. Position Type: Full-Time Average Hours: 30-35 hours per week Starting Wage: $20.00 - $25.00 per hour (based shift and schedule differential pay) Now Hiring: 1st Shift - 7:00AM start time 2nd Shift - 3:00PM start time 3rd Shift - 10:00PM start time Inbound (Receiving) & Outbound (Shipping) Schedule(s): B, C, D Schedules: 1st Shift: Schedule A1: Working Wednesday, Thursday, Friday, Saturday and Sunday; off on Monday and Tuesday. Pay Scale: Year 1 - $26.00 | Year 2 - $26.75 | Year 3 - $27.50 | Year 4 - $27.50 | Year 5 - $28.50 Schedule A2: Working Friday, Saturday, Sunday, Monday and Tuesday; off on Wednesday and Thursday. Pay Scale: Year 1 - $26.00 | Year 2 - $26.75 | Year 3 - $27.50 | Year 4 - $27.50 | Year 5 - $28.50 Schedule B: Three-week rotating schedule working Saturday and Sunday 2 of every 3 weeks. When scheduled to work on Saturday and Sunday, 2 consecutive weekdays will be scheduled off. Pay Scale: Year 1 - $23.00 | Year 2 - $23.75 | Year 3 - $24.50 | Year 4 - $24.50 | Year 5 - $25.50 Schedule C: Four-week rotating schedule working Saturday and Sunday every other weekend. When scheduled to work on Saturday and Sunday, 2 weekdays will be scheduled off. Pay Scale: Year 1 - $21.50 | Year 2 - $22.25 | Year 3 - $23.00 | Year 4 - $23.00 | Year 5 - $24.00 Schedule D: Working Monday, Tuesday, Wednesday, Thursday and Friday; off on Saturday and Sunday. Pay Scale: Year 1 - $20.00 | Year 2 - $20.75 | Year 3 - $21.50 | Year 4 - $21.50| Year 5 - $22.50 2nd Shift: Schedule A1: Working Wednesday, Thursday, Friday, Saturday and Sunday; off on Monday and Tuesday. Pay Scale: Year 1 - $28.00 | Year 2 - $28.75 | Year 3 - $29.50 | Year 4 - $29.50 | Year 5 - $30.50 Schedule A2: Working Friday, Saturday, Sunday, Monday and Tuesday; off on Wednesday and Thursday. Pay Scale: Year 1 - $28.00 | Year 2 - $28.75 | Year 3 - $29.50 | Year 4 - $29.50 | Year 5 - $30.50 Schedule B: Three-week rotating schedule working Saturday and Sunday 2 of every 3 weeks. When scheduled to work on Saturday and Sunday, 2 consecutive weekdays will be scheduled off. Pay Scale: Year 1 - $25.00 | Year 2 - $25.75 | Year 3 - $26.50 | Year 4 - $26.50 | Year 5 - $27.50 Schedule C: Four-week rotating schedule working Saturday and Sunday every other weekend. When scheduled to work on Saturday and Sunday, 2 weekdays will be scheduled off. Pay Scale: Year 1 - $23.50 | Year 2 - $24.25 | Year 3 - $25.00 | Year 4 - $25.00 | Year 5 - $26.00 Schedule D: Working Monday, Tuesday, Wednesday, Thursday and Friday; off on Saturday and Sunday. Pay Scale: Year 1 - $22.00 | Year 2 - $22.75 | Year 3 - $23.50 | Year 4 - $23.50 | Year 5 - $24.50 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Receives (Inbound) or selects (Outbound) incoming stock efficiently to effectively fulfill orders received from stores. * Relocates merchandise throughout the warehouse according to product handling guidelines. * Sorts, organizes and loads merchandise strategically in preparation for shipment and unloads incoming shipment from trucks/ back-hauls. * Performs general cleaning duties to achieve warehouse appearance standards and safety requirements. * Participates in-taking warehouse inventory counts according to guidelines. * Cooperates and interacts effectively with peers, suppliers and warehouse leadership through ongoing communication and exchange of information. * Provides input to the warehouse management regarding changes to improve processes. * Inspects product, consults with the warehouse management regarding product quality, safety concerns and sanitation issues. * Acts and decides independently within the delegated area of responsibility. * Assists warehouse management in achieving budgeted goals. * Performs all assigned tasks, accurately, efficiently, and within company policy and procedures. * Follows the ergonomic program according to established procedures. * Operates equipment according to safety guidelines in performance of essential job functions. * Notifies management regarding product quality, safety concerns, and sanitation issues. * Other duties as assigned. Job Qualifications: ALDI Acts Competencies: Perform within ALDI Acts competencies as outlined below. * Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. * Ability to interpret and apply company policies and procedures. * Excellent verbal and written communication skills. * Skill of performing basic arithmetic equations such as addition, subtraction, multiplication and division. * Gives attention to detail and follows instructions. * Ability to work both independently and within a team environment. Education and Experience: * High School Diploma or equivalent preferred. * Or, a combination of education and experience providing equivalent knowledge. Physical Requirements: * Frequently (Outbound) or occasionally (Inbound) required to lift and place product weighing up to 45 pounds on pallets at various heights. * Frequently moves merchandise from warehouse stock and prepare product for store deliveries. * Frequently required to sit, stand, bend, reach, grip, push, pull, lift, carry and walk throughout the warehouse. * Continuously work in varying temperatures, hot and cold (including outdoor temperatures and refrigerator/freezer environments). * Ability to safely and properly operate powered industrial equipment

Regional Manager - Carolinas (Charlotte Region / Charleston Region) Reports To: Chief Operating Officer Travel: 60-80% within the assigned region and inter-region travel along with corporate meetings and events as required About Helpful Hardware Company (HHC) Helpful Hardware Company operates a growing network of Ace Hardware stores across Georgia, South Carolina, North Carolina, and Tennessee. We're passionate about delivering exceptional service and fostering a culture where our team members thrive. As we continue to expand, we're seeking experienced, hands-on Regional Managers who can drive operational excellence, develop strong store leadership, and deliver consistent business results across multiple locations. Position Summary The Regional Manager (RM) provides multi-unit leadership and operational oversight for a group of Ace Hardware stores within their assigned Carolina territory. The RM drives performance through coaching, accountability, and consistent execution of HHC standards. This position requires strong business acumen, people leadership, and the ability to travel frequently across multiple stores and occasionally to corporate and inter-region meetings or events to ensure alignment with company goals. Key Responsibilities Operational Leadership & Business Performance * Lead, coach, and develop Store Managers to achieve sales, margin, labor, and EBITDA targets across the region. * Translate company goals into clear, measurable store action plans with regular follow-ups. * Review P&L statements, identify performance gaps, and implement corrective strategies. * Drive consistency in execution of operational, merchandising, and customer experience standards. * Ensure compliance with safety, loss prevention, and company policies at all locations. Talent Development & Leadership * Recruit, train, and mentor high-performing Store Managers and future leaders. * Conduct regular store visits to observe, coach, and reinforce performance expectations. * Partner with HR and leadership on performance evaluations, succession planning, and development paths. * Build an engaged, motivated, and high-accountability store leadership culture aligned with HHC values. Customer Experience & Community Engagement * Champion HHC's customer service commitment by ensuring every store delivers an exceptional customer experience. * Lead by example in reinforcing hospitality, problem-solving, and product knowledge expectations. * Represent HHC in community and local events as a regional ambassador. Operational Execution & Continuous Improvement * Audit store standards, inventory accuracy, visual presentation, and backroom processes. * Identify and share best practices across the region to promote operational excellence. * Lead rollouts of new systems, processes, or initiatives (e.g., ADP Workforce Now, Deputy scheduling, HR Smartsheet forms, etc.). * Support integration of technology, training, and process enhancements. Financial Management & Reporting * Manage regional budgets, expenses, and payroll allocations. * Analyze and present region-level KPIs (Sales, Margin, Labor %, Shrink, EBITDA, Customer Count, etc.) in monthly business reviews. * Partner with Finance and HR to align labor planning, merit reviews, and staffing costs. Cross-Functional Collaboration * Work closely with Operations, HR, Merchandising, Marketing, and Supply Chain teams to ensure alignment on company initiatives. * Serve as the bridge between store teams and corporate leadership to communicate needs, challenges, and opportunities. * Drive regional accountability and follow-through on strategic priorities. Qualifications * Bachelor's degree in Business, Retail Management, or related field (preferred). * 7+ years of multi-unit retail management experience; hardware or home improvement background preferred. * Proven record of achieving operational and financial results across multiple locations. * Strong leadership, coaching, and conflict-resolution skills. * Excellent financial and analytical abilities, including P&L management and forecasting. * Strong organizational and time-management skills; thrives in a field-based, travel-heavy environment. * Proficiency with Microsoft 365, ADP, and POS/inventory management systems. * Valid driver's license and ability to travel extensively within and across regions as required. Performance Metrics * Regional sales growth and profitability (Sales, Margin, EBITDA) * Labor and expense control against budget * Operational audit and compliance scores * Employee engagement, turnover, and succession strength * Execution of strategic initiatives on time and within budget * Customer satisfaction and brand reputation within region Ideal Candidate Profile You are a strategic yet hands-on leader who thrives in the field, builds strong relationships, and inspires performance through accountability and trust. You enjoy rolling up your sleeves to solve problems, coaching managers to think like owners, and delivering results through people. You balance business metrics with genuine care for your team, aligning with our core purpose to be the most Helpful Hardware Company in the Southeast. Travel & Working Conditions Frequent travel (60-80%) across the assigned region for store visits, meetings, and field operations. Periodic travel to HHC Corporate Headquarters and to inter-region meetings or corporate events as required. Flexible schedule including occasional evenings or weekends for store events, openings, or peak business periods. Compensation & Benefits * Competitive base salary + annual performance bonus * Vehicle stipend / mileage reimbursement * Company laptop and mobile allowance * Comprehensive medical, dental, and vision coverage * 401(k) plan with company match * PTO front-loaded annually (based on policy) * Employee merchandise discount Join Our Team If you're passionate about leading teams, improving performance, and making a real difference across stores, we'd love to meet you. At Helpful Hardware Company, leadership means more than oversight-it means building a culture where people grow and customers win. Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Sales Lead/Key Carrier Role Description Reports to: Store Manager and Assistant Store Manager Shift: Varies FLSA: Non-Exempt Direct Reports: In the absence of the Store Manager and/or the Assistant Store Manager, this position will have sales associates report to them. POSITION SUMMARY: The primary responsibility for all positions with McCaffety Ace Hardware of Gastonia is to "Amaze Every Customer Every Time" and uphold the Core Values as determined by the management team. The Key Carrier is responsible for the overall direction of store associates and coordination of store operations in the absence of key store management. Demonstrate the W.O.W. process: W - What can I help you find? O - Offer items to help finish the project. W - Warm welcome back! ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for opening and/or closing the store as dictated by the schedule. In the absence of management staff, serves as the "Manager on Duty" by directing the store team, and adhering to company directed policies and procedures as they relate to the store operations, receiving of merchandise, store opening and closing processes, cash register transactions, daily cash reconciliation, shrink prevention, cash control, and inventory control. Resolve and/or report any issues pertaining to the shift including employee issues, call outs, getting store coverage, customer, product issues, etc. Enforce safety policies and procedures and serve as role model for safety. Set the example of outstanding customer service and team leadership. Present yourself in a very professional manner to the store team and the customers. Able to perform all the duties of the Sales Associates and Cashiers in addition to being a Team Lead-Key Carrier. Sales Lead-Key Carrier Role Description REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: High School diploma or General Equivalency Diploma (GED) Minimum of 5 years of retail experience in a leadership role. Hardware store, hand tool, power tool and yard tool experience a plus. Technically proficient in computer systems including related software Gather and analyze data and maintain accurate records Must possess cash reconciliation, opening and closing retail store, and POS experience. Take initiative, assume responsibility, and execute thoroughly Interact with staff at all levels of the organization Possess a valid driver license with an acceptable driving record in accordance with company's insurance carrier's standards. Delivery Truck usage is possible This is a supplemental job description to be utilized for those associates that have this additional responsibility. This is not a position by itself and the associate with this responsibility is expected to adhere to these expectations along with the expectations set forth on the iob description for their main role within the store. Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Store - Huntersville, NC Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination * Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. * Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. * Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. * Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. * Communicate events with clients and store team members. * Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. * Adjust plans and events based on client's feedback and needs. * Create backup or emergency plans to be executed as needed. * Ensure client satisfaction for scheduled events. * Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience * Help customers shop, locate products, and provide them with solutions. * Provide fast and friendly check out experience. * Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. * Educate customer on Voice of Customer (VOC) survey. * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck un-load, stocking and planogram (POGs) processes. * Complete merchandise recovery and maintenance. * Perform Store in Stock Optimization (SISO) and AD set duties as assigned. * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production. * Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Energetic and enthusiastic and personality. * The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. * Must have excellent people skills. * Must have experience working with children and children's events. * Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. * Must have organizational skills, interpersonal skills, and creative problem-solving skills. * Retail and/or customer service experience required Physical Requirements Work Environment * Ability to remain standing for long periods of time. * Ability to move throughout the store. * Regular bending, lifting, carrying, reaching, and stretching. * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Who we are Our teams are growing, and we have an exciting opportunity for a General Manager in Conover, North Carolina! Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware. We're Hiring! We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance - it's all about continuous improvement & empowering our employees to reach their full potential. The General Manager is responsible for ensuring the profitable operations of the organization and alignment with the Ace Hardware platform. The General Manager executes platform strategy, leads and guides business functions, and advocates for the internal brand through positive internal and external relationships. Key performance objectives in order of priority with projected time allocation are: Business Operations Oversight: Oversees and manages the organization's operations to ensure quality, efficiency, and continuous achievement of overall business objectives (40%). Cultural Leadership: Acts as the organization's cultural champion and visionary ensuring a highly skilled, satisfied and engaged workforce is consistently achieved (20%). Financial and Risk Oversight: Oversees the financial performance of the organizations to ensure profitability goals are achieved and company-wide risk is managed and mitigated (15%). Brand Ambassador: Acts as the face of the organization in the marketplace and throughout the platform to ensure alignment of company goals and maintenance of excellent communication channels (5%). Note: Ten percent of time is reserved for ancillary responsibilities and activities unrelated to the performance objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: The responsibilities listed are fundamental to the position and must be performed successfully to achieve the key performance objectives of the role. Other responsibilities may be assigned. Interpersonal Responsibilities Oversee the Organization's Management Team and holds them accountable to the KPI's outlined in the AOP. Meets to discuss performance, goal progress, improvement opportunities, training needs, and any barriers. Supports each Manager with team leadership, encourages interdepartmental communication, and assists in troubleshooting issues. Serves as a representative and advocate of the operating company. Acts as a conduit to communicate information between the operating company and the platform. Keeps Leadership informed of operational performance, goal progress, successes, and major issues. Seeks support as needed in processing large concerns and developing action plans. Operational Responsibilities Oversees organizational operations ensuring all work is completed in accordance with brand standards that results in high customer satisfaction. Implements operational controls and monitors KPI's to maintain progress towards goals. Troubleshoots and initiates corrective actions to remediate performance and escalated customer service issues. Facilitates frequent communication between operational departments to ensure effective and efficient capacity planning. Partners with marketing team to develop marketing strategies, create budgets, execute uniform needs, and carry out platform integrations. Partners with sales team with execution of sales initiatives, achievement of sales goals, management of Key Accounts, and development of new service agreements. Develops and maintains high value external partnerships to support operations, including but not limited to training, continuous improvement, and other organizational needs. Organizational Responsibilities Creates and owns operating company's Annual Operating Plan (AOP) including KPI's and forecasted staffing needs, resource and infrastructure requirements, and capital expenditures. Sets financial budgets, approves financial requests, develops company goals, and manages the overall profitability of the organization. Reviews reports and tracks the progress of goals to maintain alignment between targets and actual performance. Implements corrective measures as needed to stay on course. Develops and leads improvements and innovations to enhance the efficiency and performance of the organization. Stays abreast of latest industry technology and processes for potential adoption. Identifies expansion opportunities through merger and acquisition targets, expansion of service lines and geographical expansion in alignment with platform objectives. Owns and manages company risk including but not limited to safety, financial and legal risk mitigation. Acts as the cultural champion ensuring a continued focus on company vision, mission and core values. Owns the satisfaction and engagement of the organization's workforce, ensuring people are rewarded, recognized, developed and ready to execute their roles. This includes succession planning and career pathway development. Supports the execution of the organization's reward and recognition program by planning for and approving merit increase and promotions. PERFORMANCE FACTORS: The performance factors described here are core abilities that contribute to carrying out the assigned responsibilities and achieving the performance objectives of this job. What you need to succeed: Bachelor's Degree, or equivalent experience, in Operations Management, Business Administration, or related field 5 years of experience in a management position, preferably within the industry Communicates clearly and concisely with customers, team and leadership; keeps others informed and takes appropriate partnerships where necessary Excellent written and verbal communication and interpersonal skills. Ability to display financial acumen and react to trends and seasonal changes. Ability to multitask and effectively manage time Ability to handle stressful situations and work in a fast-paced environment Ability to read, analyze and utilize reports Ability to use computer systems to input, access, modify or output information or to execute programs or analyses Ability to train, develop, motivate, and lead in a manner that fosters a work environment that promotes our culture. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description The Bilingual Cashier is to greet and thank every customer who enters and leaves the store. Cashiers must be proficient in all aspects of the Cavender's Boot City cashiering system and knowledgeable of all paperwork associated with each cashiering entry. Cashiers are also responsible for keeping the store neat and clean and must always answer the phone with an enthusiastic response and professional manner. Cashiers will support our management staff with miscellaneous tasks like stocking, visual displays, special orders, and all basic housekeeping needs. Duties and Responsibilities Support the “Cavender's Culture” and drive our Mission, Vision, and Values. Perform cashiering tasks accurately and efficiently. Keep work area neat, clean, and organized. Be knowledgeable about CBC policies and procedures. Be knowledgeable of all CBC cashiering transactions: Cash Sales Check Sales Non-taxable sales Credit Cards Voids Exchanges Enter all sales and monies in register at the time of sale. Help stock merchandise and straighten the store as needed. Suggest possible add-on purchases to the customer and promote store specials. Report to work promptly, neatly groomed, and appropriately attired. Be security conscious at all times. Provide knowledgeable responses to phone inquiries (e.g. sales, promotions, store location, price, and inventory). Keep updated on sale promotions (items/prices/etc.). Practice inventory control on boots. Check for boot mis-mates. Follow the company policy on all commission sales; validate all sales tickets. Perform all other miscellaneous duties as assigned. Work with supervisors to understand all actions needed to impact the desired goals set by the company (i.e. ADS / UPT's / Company or Vendor PM's). Qualifications and Requirements Job requires associate to raise or lower objects from one level to another regularly during shift. Fluency in both English and Spanish is required. Ability to comprehend basic instructions. Ability to interpret documents. Ability to understand the meanings of words and effectively respond. Ability to analyze information and write reports. Associate must be able to stay alert during work hours assigned. Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.

**Position Type:** Full-Time **Average Hours:** 30-35 hours per week **Starting Wage:** $20.00 - $25.00 per hour (based shift and schedule differential pay) **Now Hiring:** 1st Shift - 7:00AM start time 2nd Shift - 3:00PM start time 3rd Shift - 10:00PM start time Inbound (Receiving) & Outbound (Shipping) Schedule(s): B, C, D **Schedules:** **1st Shift:** **Schedule A1** : Working Wednesday, Thursday, Friday, Saturday and Sunday; off on Monday and Tuesday. Pay Scale: Year 1 - $26.00 | Year 2 - $26.75 | Year 3 - $27.50 | Year 4 - $27.50 | Year 5 - $28.50 **Schedule A2** : Working Friday, Saturday, Sunday, Monday and Tuesday; off on Wednesday and Thursday. Pay Scale: Year 1 - $26.00 | Year 2 - $26.75 | Year 3 - $27.50 | Year 4 - $27.50 | Year 5 - $28.50 **Schedule B:** Three-week rotating schedule working Saturday and Sunday 2 of every 3 weeks. When scheduled to work on Saturday and Sunday, 2 consecutive weekdays will be scheduled off. Pay Scale: Year 1 - $23.00 | Year 2 - $23.75 | Year 3 - $24.50 | Year 4 - $24.50 | Year 5 - $25.50 **Schedule C:** Four-week rotating schedule working Saturday and Sunday every other weekend. When scheduled to work on Saturday and Sunday, 2 weekdays will be scheduled off. Pay Scale: Year 1 - $21.50 | Year 2 - $22.25 | Year 3 - $23.00 | Year 4 - $23.00 | Year 5 - $24.00 **Schedule D:** Working Monday, Tuesday, Wednesday, Thursday and Friday; off on Saturday and Sunday. Pay Scale: Year 1 - $20.00 | Year 2 - $20.75 | Year 3 - $21.50 | Year 4 - $21.50| Year 5 - $22.50 **2nd Shift:** **Schedule A1** : Working Wednesday, Thursday, Friday, Saturday and Sunday; off on Monday and Tuesday. Pay Scale: Year 1 - $28.00 | Year 2 - $28.75 | Year 3 - $29.50 | Year 4 - $29.50 | Year 5 - $30.50 **Schedule A2** : Working Friday, Saturday, Sunday, Monday and Tuesday; off on Wednesday and Thursday. Pay Scale: Year 1 - $28.00 | Year 2 - $28.75 | Year 3 - $29.50 | Year 4 - $29.50 | Year 5 - $30.50 **Schedule B:** Three-week rotating schedule working Saturday and Sunday 2 of every 3 weeks. When scheduled to work on Saturday and Sunday, 2 consecutive weekdays will be scheduled off. Pay Scale: Year 1 - $25.00 | Year 2 - $25.75 | Year 3 - $26.50 | Year 4 - $26.50 | Year 5 - $27.50 **Schedule C:** Four-week rotating schedule working Saturday and Sunday every other weekend. When scheduled to work on Saturday and Sunday, 2 weekdays will be scheduled off. Pay Scale: Year 1 - $23.50 | Year 2 - $24.25 | Year 3 - $25.00 | Year 4 - $25.00 | Year 5 - $26.00 **Schedule D:** Working Monday, Tuesday, Wednesday, Thursday and Friday; off on Saturday and Sunday. Pay Scale: Year 1 - $22.00 | Year 2 - $22.75 | Year 3 - $23.50 | Year 4 - $23.50 | Year 5 - $24.50 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. - Receives (Inbound) or selects (Outbound) incoming stock efficiently to effectively fulfill orders received from stores. - Relocates merchandise throughout the warehouse according to product handling guidelines. - Sorts, organizes and loads merchandise strategically in preparation for shipment and unloads incoming shipment from trucks/ back-hauls. - Performs general cleaning duties to achieve warehouse appearance standards and safety requirements. - Participates in-taking warehouse inventory counts according to guidelines. - Cooperates and interacts effectively with peers, suppliers and warehouse leadership through ongoing communication and exchange of information. - Provides input to the warehouse management regarding changes to improve processes. - Inspects product, consults with the warehouse management regarding product quality, safety concerns and sanitation issues. - Acts and decides independently within the delegated area of responsibility. - Assists warehouse management in achieving budgeted goals. - Performs all assigned tasks, accurately, efficiently, and within company policy and procedures. - Follows the ergonomic program according to established procedures. - Operates equipment according to safety guidelines in performance of essential job functions. - Notifies management regarding product quality, safety concerns, and sanitation issues. - Other duties as assigned. Job Qualifications: ALDI Acts Competencies: Perform within ALDI Acts competencies as outlined below. - Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. - Ability to interpret and apply company policies and procedures. - Excellent verbal and written communication skills. - Skill of performing basic arithmetic equations such as addition, subtraction, multiplication and division. - Gives attention to detail and follows instructions. - Ability to work both independently and within a team environment. Education and Experience: - High School Diploma or equivalent preferred. - Or, a combination of education and experience providing equivalent knowledge. Physical Requirements: - Frequently (Outbound) or occasionally (Inbound) required to lift and place product weighing up to 45 pounds on pallets at various heights. - Frequently moves merchandise from warehouse stock and prepare product for store deliveries. - Frequently required to sit, stand, bend, reach, grip, push, pull, lift, carry and walk throughout the warehouse. - Continuously work in varying temperatures, hot and cold (including outdoor temperatures and refrigerator/freezer environments). - Ability to safely and properly operate powered industrial equipment ALDI offers **competitive wages and benefits,** including: + 401(k) Plan + Company 401(k) Matching Contributions + Employee Assistance Program (EAP) + PerkSpot National Discount Program In addition, **eligible employees** are offered: + Medical, Prescription, Dental & Vision Insurance + Generous Vacation Time & 7 Paid Holidays + Up to 6 Weeks Paid Parental Leave at 100% of pay + Up to 2 Weeks Paid Caregiver Leave at 100% of pay + Short and Long-Term Disability Insurance + Life, Dependent Life and AD&D Insurance + Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer (********************************* _ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._

Store - HICKORY, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job Description Sales Associates are to greet and thank every customer who enters and leaves the store. Sales Associates must be knowledgeable of all product lines. Sales Associates are also responsible for keeping the store neat, clean, and all merchandise properly displayed. Sales staff will support management in completing price changes, leveling, display resets and all basic visual standards needed to ensure a neat and clean store. Duties and Responsibilities Support the “Cavender's Culture” and drive our Mission, Vision, and Values Provide friendly, courteous customer service and satisfaction by using professional and knowledgeable selling techniques Avoid high pressure selling tactics Maximize selling opportunities with each customer Keep abreast of the latest fashion trends in the western wear industry Keep work area neat, clean and organized Be knowledgeable about CBC policies and procedures Keep updated on sale promotions (items/prices/etc.) Help stock merchandise and straighten store as needed Report to work promptly and neatly groomed Be security conscious at all times Always scan product to ensure everything is in its correct area, signed correctly and neatly displayed. Associates in the boot department should always check for mismates Work with customers who return product for an exchange Provide knowledgeable responses to customer inquiries (e.g. boot and clothing fit, sale promotions, price, product workmanship and inventory) Perform all other duties as assigned Work with supervisors to understand all actions needed to impact the desire goals set by the company (i.e. ADS / UPT's / Company or Vendor contest) Qualifications and Requirements Job requires associate to raise or lower objects from one level to another regularly during shift Ability to comprehend basic instructions Ability to interpret documents Ability to apply abstract principles to a wide range of complex tasks Ability to understand the meanings of words and effectively respond Associate must be able to read English. Associate must be able to understand English Associate must be able to stay alert during work hours assigned Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.

Store - HICKORY, NC Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination * Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. * Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. * Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. * Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. * Communicate events with clients and store team members. * Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. * Adjust plans and events based on client's feedback and needs. * Create backup or emergency plans to be executed as needed. * Ensure client satisfaction for scheduled events. * Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience * Help customers shop, locate products, and provide them with solutions. * Provide fast and friendly check out experience. * Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. * Educate customer on Voice of Customer (VOC) survey. * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck un-load, stocking and planogram (POGs) processes. * Complete merchandise recovery and maintenance. * Perform Store in Stock Optimization (SISO) and AD set duties as assigned. * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production. * Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Energetic and enthusiastic and personality. * The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. * Must have excellent people skills. * Must have experience working with children and children's events. * Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. * Must have organizational skills, interpersonal skills, and creative problem-solving skills. * Retail and/or customer service experience required Physical Requirements Work Environment * Ability to remain standing for long periods of time. * Ability to move throughout the store. * Regular bending, lifting, carrying, reaching, and stretching. * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Who we are Our teams are growing, and we have an exciting opportunity for a General Manager in Conover, North Carolina! Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware. We're Hiring! We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance - it's all about continuous improvement & empowering our employees to reach their full potential. The General Manager is responsible for ensuring the profitable operations of the organization and alignment with the Ace Hardware platform. The General Manager executes platform strategy, leads and guides business functions, and advocates for the internal brand through positive internal and external relationships. Key performance objectives in order of priority with projected time allocation are: Business Operations Oversight: Oversees and manages the organization's operations to ensure quality, efficiency, and continuous achievement of overall business objectives (40%). Cultural Leadership: Acts as the organization's cultural champion and visionary ensuring a highly skilled, satisfied and engaged workforce is consistently achieved (20%). Financial and Risk Oversight: Oversees the financial performance of the organizations to ensure profitability goals are achieved and company-wide risk is managed and mitigated (15%). Brand Ambassador: Acts as the face of the organization in the marketplace and throughout the platform to ensure alignment of company goals and maintenance of excellent communication channels (5%). Note: Ten percent of time is reserved for ancillary responsibilities and activities unrelated to the performance objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: The responsibilities listed are fundamental to the position and must be performed successfully to achieve the key performance objectives of the role. Other responsibilities may be assigned. Interpersonal Responsibilities Oversee the Organization's Management Team and holds them accountable to the KPI's outlined in the AOP. Meets to discuss performance, goal progress, improvement opportunities, training needs, and any barriers. Supports each Manager with team leadership, encourages interdepartmental communication, and assists in troubleshooting issues. Serves as a representative and advocate of the operating company. Acts as a conduit to communicate information between the operating company and the platform. Keeps Leadership informed of operational performance, goal progress, successes, and major issues. Seeks support as needed in processing large concerns and developing action plans. Operational Responsibilities Oversees organizational operations ensuring all work is completed in accordance with brand standards that results in high customer satisfaction. Implements operational controls and monitors KPI's to maintain progress towards goals. Troubleshoots and initiates corrective actions to remediate performance and escalated customer service issues. Facilitates frequent communication between operational departments to ensure effective and efficient capacity planning. Partners with marketing team to develop marketing strategies, create budgets, execute uniform needs, and carry out platform integrations. Partners with sales team with execution of sales initiatives, achievement of sales goals, management of Key Accounts, and development of new service agreements. Develops and maintains high value external partnerships to support operations, including but not limited to training, continuous improvement, and other organizational needs. Organizational Responsibilities Creates and owns operating company's Annual Operating Plan (AOP) including KPI's and forecasted staffing needs, resource and infrastructure requirements, and capital expenditures. Sets financial budgets, approves financial requests, develops company goals, and manages the overall profitability of the organization. Reviews reports and tracks the progress of goals to maintain alignment between targets and actual performance. Implements corrective measures as needed to stay on course. Develops and leads improvements and innovations to enhance the efficiency and performance of the organization. Stays abreast of latest industry technology and processes for potential adoption. Identifies expansion opportunities through merger and acquisition targets, expansion of service lines and geographical expansion in alignment with platform objectives. Owns and manages company risk including but not limited to safety, financial and legal risk mitigation. Acts as the cultural champion ensuring a continued focus on company vision, mission and core values. Owns the satisfaction and engagement of the organization's workforce, ensuring people are rewarded, recognized, developed and ready to execute their roles. This includes succession planning and career pathway development. Supports the execution of the organization's reward and recognition program by planning for and approving merit increase and promotions. PERFORMANCE FACTORS: The performance factors described here are core abilities that contribute to carrying out the assigned responsibilities and achieving the performance objectives of this job. What you need to succeed: * Bachelor's Degree, or equivalent experience, in Operations Management, Business Administration, or related field * 5 years of experience in a management position, preferably within the industry * Communicates clearly and concisely with customers, team and leadership; keeps others informed and takes appropriate partnerships where necessary * Excellent written and verbal communication and interpersonal skills. * Ability to display financial acumen and react to trends and seasonal changes. * Ability to multitask and effectively manage time * Ability to handle stressful situations and work in a fast-paced environment * Ability to read, analyze and utilize reports * Ability to use computer systems to input, access, modify or output information or to execute programs or analyses * Ability to train, develop, motivate, and lead in a manner that fosters a work environment that promotes our culture. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: * Incentive/Commission/Bonus opportunities (Based on role / grade level) * 401(k) retirement savings plan with matching company contributions, eligible on your first day! * Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. * Warehouse Merchandise Discount! * Paid time off & paid holidays (depending on role and month of hire) * Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. * Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. * Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.