Customer Specialist jobs at Pasona N A

Responsible for the timely and accurate data entry and input of customer orders into our Enterprise Resource Planning (ERP) system. Enter and accurately process a high volume of daily orders (150 - 200 daily). Initiate customer contact via phone and or email communication on an as needed basis to verify order information. Provide exceptional service to inbound customers over the phone and via email to place new orders and provide availability and delivery information. Responsible for the electronic processing and exception handling of electronic orders in system. Consistently meet or exceed productivity and quality expectations to support legendary service targets and surpass customer satisfaction; Identify and solve any potential roadblocks that could affect those goals. Confidently navigate multiple system applications to deliver legendary service in every interaction throughout the order life cycle. Run reports generating order entry snapshots to keep team informed on daily progress and trending versus goals. Be an agent of change - listen to ideas, share thoughts, and work together to implement process improvements. Escalates customer issues to management. Provides ongoing data entry support to the Customer Care Department on an as needed basis. Assist Associate Customer Service Representatives with addressing customer expectations. Identify any discrepancies or potential obstacles that could impact on-time delivery to effectively communicate with the customer for a timely resolution. Be the subject matter expert on the intricacies and fulfillment criteria of multiple ordering platforms. Be familiar with the specific customer needs for various public and private research institutions. Properly route or address non-technical customer inquiries regarding delivery information of current and previous shipments, the status of their orders, and invoices. Maintain a professional level of privacy regarding confidential customer information. Actively participate in our daily department meetings, owning metrics and providing thoughtful insight and solutions to challenges. Become eligible to serve as a Qualified Trainer for the team. Other projects or responsibilities as may be required. Skills: 2-3 years of applicable Customer Service experience 2-3 years of experience entering high volume of data or orders (150-200 daily) 2 years of experience with Enterprise Resources Planning (ERP) systems 2 years of experience with Customer Relationship Management (CRM) systems Education: Bachelor's Degree or equivalent combination of education and experience Proficient knowledge of Enterprise Resources Planning (ERP) systems Proficient knowledge of Customer Relationship (CRM) systems Proficient experience with EDI order processing Experience with multiple order source platforms A desire to enact change and strive for innovation Proficiency with 10-key Strong computer skills, minimum intermediate proficiency with MS Office programs Ability to work in a dynamic, fast-paced environment Independent self-started who strives to meet and exceed goals Strong attention to detail - accuracy is essential Proven excellent verbal/written communication Proven track record of de-escalating customer issues with sympathy and empathy

Salary: Up to $60,000-$65,000 DOE We are seeking a motivated Customer Service Representative to join a growing direct-to-consumer (DTC) brand. This is a fantastic opportunity for someone looking to build their career in customer service, with room for growth within the company. Experience in fashion is not required - we welcome candidates from diverse backgrounds. Responsibilities: Provide exceptional customer support across multiple channels, ensuring timely and accurate responses. Manage orders, returns, and inquiries through Shopify and internal systems. Utilize PC and Excel to track orders, update records, and maintain customer data. Collaborate with internal teams (Operations, Marketing, and Fulfillment) to resolve issues and improve the customer experience. Identify trends and escalate recurring issues to improve processes and customer satisfaction. Assist with product launches, promotions, and seasonal campaigns by supporting customer inquiries and order management. Generate reports to track customer interactions, order fulfillment, and returns. Maintain knowledge of products and services to provide accurate information and guidance to customers. Support internal projects and initiatives that improve operational efficiency and enhance the customer experience. Qualifications: Strong communication and problem-solving skills. Comfortable using Shopify, PC, and Excel (or similar tools). Highly organized, detail-oriented, and able to manage multiple tasks. Positive attitude and willingness to learn; experience in fashion or retail is a plus but not required. What We Offer: Competitive salary up to $60-65K DOE. Growth opportunities within a dynamic DTC company. Supportive, team-oriented work environment.

Customer Service Specialist Sacramento, CA (onsite) $20-22/hr Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today! Key Responsibilities Handle 30-50 calls per day in a timely and professional manner. Provide inbound telephone coverage and answer general product/service questions. Place outbound calls for scheduling, follow-ups, and lead generation. Accurately enter and update customer data in the system. Research and resolve service requests, warranty issues, and complaints. Promote company products/services and qualify leads. Maintain compliance with company policies and safety standards. Qualifications Education: High school diploma or equivalent required. Experience: Minimum 1 year of customer service experience; call center experience preferred. Strong communication and interpersonal skills. Computer proficiency with accurate data entry abilities. Ability to work in a fast-paced, results-driven environment. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance If you have the qualifications above and are interested in this opportunity - please apply today! If you are curious what else is available, please review the LHH website!

Contract role- 3 months Duration: 3 Months About the Role: We are seeking a detail-oriented and customer-focused individual to join our team for a 3-month temporary assignment. This role is ideal for someone with strong communication skills and proficiency in data entry who thrives in a fast-paced environment. Key Responsibilities: Provide exceptional customer service in person and over the phone Accurately enter and update customer information in company systems Handle inquiries, resolve issues, and ensure customer satisfaction Maintain organized records and follow company procedures Qualifications: Excellent verbal and written communication skills Strong attention to detail and accuracy in data entry Ability to work on-site in Riverside, CA Previous customer service experience preferred Schedule: Full-time, on-site Pay Rate: $20 to $22 per hour Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Order Management Specialist Pay Range: $25-$30/hour Contract 6-10 months We're looking for an Order Management Specialist to ensure accurate and timely processing of orders in a dynamic, fast-paced environment. This role requires strong attention to detail, excellent organizational skills, and the ability to collaborate across multiple teams. Key Responsibilities: Process and manage customer orders from entry to fulfillment, ensuring accuracy and compliance with internal standards Maintain and update order information in ERP systems Communicate with vendors and internal teams to resolve discrepancies or delays Monitor inventory levels and coordinate with supply chain teams to ensure product availability Generate and analyze reports to track order status and identify trends or issues Support process improvements to streamline order management Requirements & Qualifications: Previous experience in data entry and order management Experience with SAP or similar ERP systems (preferred) Proficient in Microsoft Excel, Word, and Outlook Strong ability to prioritize tasks and manage multiple deadlines Detail-oriented and highly organized Excellent written and verbal communication skills Ability to communicate professionally and respectfully with all levels of staff and management Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Job Summary: Quality Control teams perform daily bench work. To meet required levels of quality, they test all raw materials, packing materials, and finished products according to standard operating procedures (SOPs). Technicians operate sophisticated test equipment and use advanced computers to track and monitor data. Primary Responsibilities: Manage and communicate with raw material suppliers and contract laboratories on testing schedule, stability, and sample submission, specifically for raw materials (plasmids). Conduct different quality tests, such as compendial methods like subvisible particulate matter, endotoxin, pH, appearance, conductivity, etc. Test materials during the manufacturing process. Organize and store all chemicals substances, fluids and compressed gases according to safety instructions. Get involved, take charge of situations and confront business-related problems intelligently. Optimize lab procedures and succeed in producing reliable and important results that can be used to make a difference. Record all data and results in specified forms (paper and electronic) with accuracy and responsibility. Maintain equipment and assist in ordering laboratory supplies. Qualifications: Degree in related discipline (Chemistry, Biology, etc) and/or other related discipline. Working knowledge of current Good Manufacturing Practices (cGMPs) and experience with raw material testing. Knowledge of complex laboratory techniques, equipment, terminology, materials and substances. Experience in a research laboratory or process development environment. Skills: Lab Techniques: Sample prep, compendial methods, proper pipetting. Equipment Proficiency: Using/calibrating instruments (pipettes, spectrophotometers, pH meters, etc.). Data Handling: Analyzing results, identifying trends, recording data accurately, using statistical and laboratory management software. Safety: Adhering to PPE, SOPs, and regulatory standards (CLIA, etc.). Organization & Time Management: Managing tasks, priorities, and lab environment. Problem-Solving & Analytical Thinking: Troubleshooting issues, interpreting results. Communication: Clear written/oral skills for reports and team interfaces (internal and external). Teamwork & Adaptability: Collaborating across projects, handling changing priorities. Initiative: Working independently and taking ownership. Education: BS or equivalent in relevant discipline with a minimum of 2 years of relevant industry experience or Master's degree in relevant discipline with a minimum of 0 years of relevant industry experience

Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Title: Warranty Specialist Duration: 12 months Pay Rate: 25.50 USD per hour Shift Timing: Monday to Friday, First Shift, 06 am to 02:30 pm Ensures that complaints are resolved effectively and without delay and that those not resolved at the entity organization level have been escalated and taken into account in the competent entities. Drive Customer Centricity - for the entity. What do you get to do in this position? - Ensure that complaints are resolved effectively and without delay and those not resolved have been escalated to the appropriate entity - Collaborate with other organizations in order to contain, correct, and prevent problems affecting customers. - Utilize I2P tools to process claims on a timely basis - Ensure that Complaint process is supported with warm loop - Share critical customer feedback information with management and all employees at all levels of meetings and on information boards - Work in collaboration with continuous improvement engineer - Update Logistics dashboard - Assist with customer satisfaction and quality related projects as needed Key Responsibilities: - Act as the Customer Experience advocate. - Drive Customer Centricity in entities. - Ensure the Customer Experience is measured according to the Business priorities. - Define and follow-up the improvement action plan and priorities with the Business stakeholders. - Ensure that Customer dissatisfactions are solved quickly and effectively through containment, correction and prevention steps.

About the Company The Sales Support Specialist plays a critical role in assisting the sales team to achieve revenue goals by providing administrative, operational, and customer support. This position ensures smooth coordination between internal teams and clients, enabling efficient sales processes and exceptional customer experience. About the Role This position ensures smooth coordination between internal teams and clients, enabling efficient sales processes and exceptional customer experience. Responsibilities Sales Operations Support Prepare and process sales orders, quotes, and invoices accurately. Maintain CRM systems with up-to-date client and deal information. Track and report on sales metrics and pipeline status. Customer Interaction Respond to client inquiries promptly and professionally. Assist with resolving order issues, delivery schedules, and product availability. Administrative Tasks Coordinate meetings, presentations, and follow-ups for the sales team. Manage documentation related to contracts, pricing, and compliance. Cross-Functional Collaboration Work closely with marketing, finance, and logistics teams to ensure seamless execution of sales activities. Support onboarding of new clients and ensure smooth handoff to account management. Qualifications Education: Bachelor's degree in Business, Marketing, or related field (or equivalent experience). Experience: 1-3 years in sales support, customer service, or administrative roles. Required Skills Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in CRM tools (e.g., Salesforce) and MS Office Suite. Detail-oriented with a focus on accuracy and deadlines. Preferred Skills Experience in [industry-specific context, e.g., technology, manufacturing]. Ability to work in a fast-paced environment and adapt to changing priorities. Problem-solving mindset and proactive approach. Pay range and compensation package Competitive salary and performance incentives. Health, dental, and vision insurance. Professional development opportunities. Equal Opportunity Statement We are committed to diversity and inclusivity.

We are seeking an experienced BIM Specialist to support our client's design-build operations across HVAC, Mechanical, Plumbing, and Renewable Energy systems. This role is responsible for developing and managing intelligent Revit and CAD models, supporting BIM coordination efforts, and contributing to prefab and fabrication workflows. The ideal candidate will bring a strong background in Revit modeling, detailing, and BIM standards, with a proactive approach to collaboration and innovation in construction technology. Work in close collaboration with the engineering, construction, and project management teams to coordinate designs for constructability. Key Responsibilities Develop and maintain detailed Revit models for HVAC, plumbing, and mechanical systems. Support fabrication and detailing processes with accurate, constructible BIM content. Participate in BIM coordination meetings and clash detection using Navisworks. Collaborate with engineers, project managers, and field teams throughout the construction lifecycle. Implement and uphold company BIM standards, CAD layering, and file management protocols. Assist in prefab planning and model-based workflows for construction efficiency. Generate construction documents and as-built models from markups and field input. Qualifications 5+ years of professional experience with Autodesk Revit in a construction or MEP environment. Strong understanding of detailing and fabrication workflows. Experience with prefab construction processes and BIM coordination. Proficiency in AutoCAD and Navisworks; BIM 360 experience is a plus. Familiarity with BIM standards and execution plans. 2-year degree in CAD, Drafting, or a related field (preferred). High level of attention to detail and ability to work independently. Strong communication skills and a positive, team-oriented attitude. Proficient with PC-based applications including Windows, Excel, and Word. High school diploma or GED. Excellent driving record. Ability to pass a background check and drug screen. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

LHH has a dynamic and challenging opportunity for a Microsoft 365 Specialist with extensive experience in Systems & Adoption, to help elevate how our client's organization collaborates, shares information, and works across teams. This role will lead the thoughtful rollout of SharePoint, OneDrive, Microsoft Teams, and related Microsoft 365 capabilities, ensuring that adoption is steady, well-supported, and aligned with our client's culture of quality and craftsmanship. This position blends technical expertise with a people-centered approach. Success will come from pairing strong platform knowledge with clear communication, consistent follow-through, and the ability to introduce new tools in a way that brings everyone along confidently and at the same pace. Salary & Benefits: $160k to $220k annually (depending on location & experience) Medical, dental, and vision insurance 401(k) plan with employer match Vacation time accrues at a rate of 10 days annually, with increases based on a tenure schedule, up to a maximum of 25 days per year. PTO included Four (4) personal days are granted immediately upon hire. Paid holidays are provided for the eight (8) holidays observed in this role throughout the calendar year. Up to ten (10) days of sick leave Responsibilities: Configure, implement, and manage Microsoft 365 systems, including: SharePoint Online site structure, permissions, and governance OneDrive deployment and migration support Microsoft Teams configuration and collaboration standards Multi-Factor Authentication rollout and security best practices Develop and lead training sessions that support employees at all levels: Group workshops, small-team trainings, and one-on-one coaching Clear, approachable documentation and quick-reference guides Work closely with departmental leaders to understand workflows and design solutions that support efficiency and transparency Provide ongoing support, troubleshooting, and follow-through to ensure adoption success Maintain alignment on communication, change management, and rollout scheduling across the organization Key Qualifications: Minimum of 5+ years hands-on experience administering and deploying Microsoft 365 solutions Strong knowledge of SharePoint Online architecture and file governance Experience guiding user adoption with practical, approachable training Demonstrated success supporting users with a range of technical comfort levels Clear, patient communication skills and reliable follow-through Fully onsite availability required; this work is most effective in person Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Apply Here: **************************************************************************************** Onsite role - 5 days/week onsite schedule 7:30-3:30PM or 8:30-4:30PM** Must have a minimum of 2 years of experience with LOA and workers comp experience is highly desired. Purpose Statement / Position Summary This position requires the full understanding and active participation in fulfilling the mission of Orange Coast Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Orange Coast Medical Center's strategic plan and participate in and advocate performance improvement/patient safety activities. This position is responsible for administering the Leave of Absence/FMLA, CFRA, PDL, ADA, Workers compensation, STD and LTD programs in accordance with company policy, federal and state laws. This includes resolving issues and acting as Subject Matter Expert in Leave of Absence/FMLA, STD and LTD. Essential Functions and Responsibilities of the Job Knowledge of LOA policies and procedures Knowledge of State and Federal regulations as they apply to leave plans Knowledge of State workers' compensation regulations Ability to problem solve and or seek guidance as issue arise Ability to be at work and be on time Ability to follow company policies, procedures and directives Ability to interact in a positive and constructive manner Ability to prioritize and multitask Organizational Expectations Trust Delivers promised results, expects and helps others to do the same. Is widely trusted and is seen as direct, truthful and authentic. Chooses the right path even when it may be uncomfortable or difficult. Takes ownership if mistakes are made and works to correct the situation. Ethics Doing the right thing even if no one is watching. At all times acts in a moral, ethical way that is compliant with all laws, regulations and policies governing Client's work as a health care provider. Accountability Personal Responsibility Accepts full responsibility for personal behavior and contributes as a team member to complete tasks, resolve problems, and achieve goals. Follows through on commitments. Take responsibility for their actions. Regulatory Requirements and Compliance Complies with regulatory requirements, applicable laws, and policies and procedures set forth by the organization and individual departments. Maintains all license and certification requirements. Fiscal Responsibility Effectively manages time and resources to reduce waste and complete individual, team, unit/department, or organizational-wide work activities. Specific job related responsibilities and duties. Facilitates and Maintains Leave of Absence Process Assist with Workers Compensation Process Assist with Interactive Process and Alternative Duty Program Other duties as assigned Experience 3-5 years of FMLA/Leave of Absence (LOA) experience required Proficient computer skills in Microsoft Office Knowledge of PeopleSoft preferred Effective multitasking skills in a high volume, fast paced, team-oriented environment. Education Associate degree or two year of college preferred CEBS designation preferred

Founded in 1988 by Kenneth Picerne, The Picerne Group is an investment company that focuses on distressed debt, apartment acquisition, land acquisition, entitlement and apartment development. The Picerne Group creates above market returns by strategically capitalizing on its most significant competitive advantage: the ability to finance the acquisition of unentitled land. The Picerne Group acquires premium sites for multifamily development in areas that are supply constrained and have growing employment. The Picerne Group's development business focuses on Class A properties in its core markets of Southern California, Denver and Las Vegas. The Picerne Group is positioned to capitalize on rare development opportunities because of its liquidity and banking relationships. Additionally, its entrepreneurial yet professional approach to investing allows the company to take measured entitlement risk that institutional investors and less well capitalized sponsors cannot. Job Description Overview The Yardi Administrator will be the in-house Yardi expert, responsible for technical support, platform management, integrations, and implementations for corporate and a portfolio of operating apartment properties. This role requires a strong understanding of the Yardi multi-family platform and will be the main point of contact for our corporate and on-site team to ensure timely resolution of support issues. Essential Duties Provide day to day operational troubleshooting for our corporate and on-site property users Identify areas of improvement for our current Yardi modules, which include but are not limited to, Property Management, RentCafe, GL, Procure to Pay, Payscan, Maintenance IQ, Job Cost and Investment Management, for both Yardi Voyager and Elevate platforms End-to-end project management Input and manage escalated Yardi tickets from internal team Serve as liaison for new property set up for operations once construction is completed Create and update leases and addendums in Yardi usings FillDocs Test and troubleshoot integrations, upgrades, and new modules Collaborate with new partnerships and Yardi for integration and programming Complete, manage, and maintain report scheduling and task optimization Create custom reports as needed Manage and review Yardi billings Identify opportunities and prioritize new products and initiatives Attend annual Yardi conference Manage Yardi users (add, disable, maintain security settings, etc.) Assist Accounting with the following requests: Create GL accounts Update account trees Update security for access Update/edit/remove permissions Update/edit/remove roles and workflows Create and setup entity/property/job Update/edit/remove roles Setup out of office Troubleshoot any issues with the above Additional duties or responsibilities as assigned Qualifications Multi-family experience required Knowledge of accounting principles preferred 5+ years of Yardi experience including both property accounting and technical support/system administration Intermediate knowledge of SQL, custom reporting, and technical support in Yardi Strong project management skills and understanding of system integrations Advanced excel skills Strong attention to detail, problem-solving and process improvement skills Must be a team-player who takes initiative Strong communication skills required Must have a passion for learning new technology and developing innovative solutions Report to: Corporate Controller Salary Range: $95,000-$125,000 Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

About the Company: This is a fast-paced retail and e-commerce company specializing in apparel and lifestyle products. The team is collaborative and detail-oriented, supporting both brick-and-mortar stores and online sales channels. Role Overview: The Data Entry / Report Specialist will support retail operations, customer service, and reporting. This is a temporary-to-permanent position filling in for an employee on leave. Key Responsibilities: Retail Store Support: Process seasonal and replenishment orders, including pick tickets, UPC labels, and invoices. Communicate replenishment status and shipping updates to retail stores. Maintain POS systems, including uploading stock and making inventory adjustments. Process store RMAs and adjust stock accordingly. Customer Support: Process bounced back orders (Return to Customer). Manage FedEx claims and Shopify chargebacks. Support online returns via ReturnGO as needed. ERP - Style Master: Create new product styles and update existing ones. Upload product images and generate UPCs. Export styles to JOOR when applicable and manage product URLs. Send UPC/QR code labels to vendors. NuOrder: Create and maintain linesheets. Upload style images and make updates as needed. Additional Support: Assist with WSL-related tasks and gift order processing/invoicing. Print UPC/QR codes as requested by DC. Reporting: Generate weekly Work-in-Progress (WIP) Flow report. Produce weekly Exchange Tracking report and UPC reports. Generate additional reports as requested by the Operations team. Temp-to-Perm Data Entry / Report Specialist Location: Vernon, CA (3 days onsite) Pay: $30hr Start Date: ASAP - urgent Schedule: Part-time, 3 days per week

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a collaborative pet-friendly environment where everyone is encouraged to be themselves. Join Our Customer Retention Team: Meaningful work impacting pets' lives! Job Description At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We're looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year - including nights, weekends, and federal holidays - so team members should be prepared to support pet parents whenever they need us most. As a Spanish Bilingual Customer Retention Specialist, you'll play a vital role in deepening relationships by engaging with customers during the moments that matter most. You'll approach each interaction with empathy and care. Listening actively, thoroughly investigating concerns and taking thoughtful, timely actions to provide meaningful support. Through impactful phone conversations and personalized email follow-ups, you'll reeducate pet parents on the long-term value of coverage, helping them fully understand the benefits of protecting their pets with Trupanion. You'll skillfully navigate objections and sensitive situations, working with customers to overcome barriers, identify solutions, and ensure they feel seen, heard, and valued. Whether you're de-escalating an emotional conversation or reinforcing the peace of mind our coverage provides, your goal is to ensure every customer feels informed, supported, and confident in their decision to continue protecting their pet with Trupanion. Schedule (Pacific Time Hours): This position requires you to work a full-time schedule (8-hour shifts, 5 days a week) including full weekends without rotation. The first seven weeks of training require you to work Monday - Friday from 8:00 AM Pacific Time - 5:00 PM Pacific Time. Attendance and active participation, including being on camera, are mandatory during this period and will continue to be a priority throughout your time in the role of supporting engagement, connection, and collaboration in a remote environment. Please Note: We are unable to consider applications submitted without weekend availability. At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office. What you will do Educate and support Trupanion customers who are requesting to cancel their policy by delivering exceptional service through inbound calls and email Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines Provide outstanding customer support by active listening investigating concerns, and taking solution-oriented action to support retention De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion's core values Educate pet parents on the lifetime value of coverage to empower informed decision-making Build authentic connections by tailoring your communication style to meet individual customer needs Thrive in a fast-paced environment by adapting quickly to evolving responsibilities, processes and workflows Navigate multiple systems and tools to deliver seamless and efficient member experience Prioritize and manage time effectively to provide exceptional customer service in a fast-paced contact center Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates Take a pro-active, solution-oriented approach when facing technical challenges, such as identifying alternate ways to continue work while awaiting IT support Consistently meet or exceed productivity and quality targets while adhering to 90% of scheduled shifts Engage in on camera video calls to collaborate and connect with your team, and contribute to a strong, inclusive remote culture Experience you have: Bilingual fluency in Spanish and English is required 3 years of experience in a customer retention, account management, or similar role in a fast-paced call center environment is essential 1+ years of experience in a customer service role is essential Proven track record of success in retaining customers, handling cancellations and renewing services Demonstrated ability to de-escalate difficult situations, handling complaints and sensitive or emotional topics with empathy Strong written and verbal communication skills Experienced in navigating multiple digital platforms simultaneously, with a strong aptitude for diagnosing and resolving technical issues in real time while maintaining a great customer experience Proficient in using CRM Systems to document and manage customer interactions Strong technical troubleshooting skills and comfort using technology independently in a remote environment Experience working remotely in private setting with reliable hard-wired internet connection and a distraction-free home-office setup Property and Casualty (P&C) licensing is a plus Compensation: The pay for this position is $24/hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance. We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. Those who are currently P&C licensed receive a $1500 sign-on bonus. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for qualifying states in the US. Additional Information Benefits and Perks: Full medical, dental, and vision benefits at no cost to the employee Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!) Five-week sabbatical after five years of employment Open, casual, pet-friendly, and fun office environment Free medical health insurance for your pet (1 dog or cat) Paid time off to volunteer at nonprofit organizations Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards. For more information about Trupanion, visit *************************** Learn more about how Trupanion has revolutionized our industry and the reimbursement model: ********************************** WZ4KHiPTQ Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a collaborative pet-friendly environment where everyone is encouraged to be themselves. At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We're looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year - including nights, weekends, and federal holidays - so team members should be prepared to support pet parents whenever they need us most. Join Our Customer Retention Team: Meaningful work impacting pets' lives! Job Description As a Customer Retention Specialist, you'll play a vital role in deepening relationships by engaging with customers during the moments that matter most. You'll approach each interaction with empathy and care. Listening actively, thoroughly investigating concerns and taking thoughtful, timely actions to provide meaningful support. Through impactful phone conversations and personalized email follow-ups, you'll reeducate pet parents on the long-term value of coverage, helping them fully understand the benefits of protecting their pets with Trupanion. You'll skillfully navigate objections and sensitive situations, working with customers to overcome barriers, identify solutions, and ensure they feel seen, heard, and valued. Whether you're de-escalating an emotional conversation or reinforcing the peace of mind our coverage provides, your goal is to ensure every customer feels informed, supported, and confident in their decision to continue protecting their pet with Trupanion. Responsibilities: Educate and support Trupanion customers who are requesting to cancel their policy by delivering exceptional service through inbound calls and email Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines Provide outstanding customer support by active listening investigating concerns, and taking solution-oriented action to support retention De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion's core values Educate pet parents on the lifetime value of coverage to empower informed decision-making Build authentic connections by tailoring your communication style to meet individual customer needs Thrive in a fast-paced environment by adapting quickly to evolving responsibilities, processes and workflows Navigate multiple systems and tools to deliver seamless and efficient member experience Prioritize and manage time effectively to provide exceptional customer service in a fast-paced contact center Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates Take a pro-active, solution-oriented approach when facing technical challenges, such as identifying alternate ways to continue work while awaiting IT support Consistently meet or exceed productivity and quality targets while adhering to 90% of scheduled shifts Engage in on camera video calls to collaborate and connect with your team, and contribute to a strong, inclusive remote culture Work Experience: 3 years of experience in a customer retention, account management, or similar role in a fast-paced call center environment is essential 1+ years of experience in a customer service role is essential Proven track record of success in retaining customers, handling cancellations and renewing services Demonstrated ability to de-escalate difficult situations, handling complaints and sensitive or emotional topics with empathy Strong written and verbal communication skills Experienced in navigating multiple digital platforms simultaneously, with a strong aptitude for diagnosing and resolving technical issues in real time while maintaining a great customer experience Proficient in using CRM Systems to document and manage customer interactions Strong technical troubleshooting skills and comfort using technology independently in a remote environment Experience working remotely in private setting with reliable hard-wired internet connection and a distraction-free home-office setup Property and Casualty (P&C) licensing is a plus Schedule (Pacific Time Hours): This position requires you to work a full-time schedule (8-hour shifts from 10:30AM - 7PM PST) including weekends, without rotation. Compensation: The pay for this position is $23/hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance. We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. Those who are currently P&C licensed receive a $1500 sign-on bonus. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for qualifying states in the US. #LI-REMOTE #BI-REMOTE Additional Information All your information will be kept confidential according to EEO guidelines. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Massachusetts, Nevada & New York. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office. Benefits and Perks: Full medical, dental, and vision benefits at no cost to the employee Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!) Five-week sabbatical after five years of employment Open, casual, pet-friendly, and fun office environment Free medical health insurance for your pet (1 dog or cat) Paid time off to volunteer at nonprofit organizations Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards. For more information about Trupanion, visit *************************** Learn more about how Trupanion has revolutionized our industry and the reimbursement model: ********************************** WZ4KHiPTQ Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a collaborative pet-friendly environment where everyone is encouraged to be themselves. Join Our Customer Retention Team: Meaningful work impacting pets' lives! Job Description At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We're looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year - including nights, weekends, and federal holidays - so team members should be prepared to support pet parents whenever they need us most. As a Customer Retention Specialist, you'll play a vital role in deepening relationships by engaging with customers during the moments that matter most. You'll approach each interaction with empathy and care. Listening actively, thoroughly investigating concerns and taking thoughtful, timely actions to provide meaningful support. Through impactful phone conversations and personalized email follow-ups, you'll reeducate pet parents on the long-term value of coverage, helping them fully understand the benefits of protecting their pets with Trupanion. You'll skillfully navigate objections and sensitive situations, working with customers to overcome barriers, identify solutions, and ensure they feel seen, heard, and valued. Whether you're de-escalating an emotional conversation or reinforcing the peace of mind our coverage provides, your goal is to ensure every customer feels informed, supported, and confident in their decision to continue protecting their pet with Trupanion. Schedule (Pacific Time Hours): This position requires you to work a full-time schedule (8-hour shifts, 5 days a week) including full weekends without rotation. The first seven weeks of training require you to work Monday - Friday from 8:00 AM Pacific Time - 5:00 PM Pacific Time. Attendance and active participation, including being on camera, are mandatory during this period and will continue to be a priority throughout your time in the role of supporting engagement, connection, and collaboration in a remote environment. Please Note: We are unable to consider applications submitted without weekend availability. At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office. What you will do Educate and support Trupanion customers who are requesting to cancel their policy by delivering exceptional service through inbound calls and email Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines Provide outstanding customer support by active listening investigating concerns, and taking solution-oriented action to support retention De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion's core values Educate pet parents on the lifetime value of coverage to empower informed decision-making Build authentic connections by tailoring your communication style to meet individual customer needs Thrive in a fast-paced environment by adapting quickly to evolving responsibilities, processes and workflows Navigate multiple systems and tools to deliver seamless and efficient member experience Prioritize and manage time effectively to provide exceptional customer service in a fast-paced contact center Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates Take a pro-active, solution-oriented approach when facing technical challenges, such as identifying alternate ways to continue work while awaiting IT support Consistently meet or exceed productivity and quality targets while adhering to 90% of scheduled shifts Engage in on camera video calls to collaborate and connect with your team, and contribute to a strong, inclusive remote culture Experience you have: 3 years of experience in a customer retention, account management, or similar role in a fast-paced call center environment is essential 1+ years of experience in a customer service role is essential Proven track record of success in retaining customers, handling cancellations and renewing services Demonstrated ability to de-escalate difficult situations, handling complaints and sensitive or emotional topics with empathy Strong written and verbal communication skills Experienced in navigating multiple digital platforms simultaneously, with a strong aptitude for diagnosing and resolving technical issues in real time while maintaining a great customer experience Proficient in using CRM Systems to document and manage customer interactions Strong technical troubleshooting skills and comfort using technology independently in a remote environment Experience working remotely in private setting with reliable hard-wired internet connection and a distraction-free home-office setup Property and Casualty (P&C) licensing is a plus Compensation: The pay for this position is $23/hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance. We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. Those who are currently P&C licensed receive a $1500 sign-on bonus. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for qualifying states in the US. #LI-REMOTE #BI-REMOTE Additional Information All your information will be kept confidential according to EEO guidelines. Benefits and Perks: Full medical, dental, and vision benefits at no cost to the employee Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!) Five-week sabbatical after five years of employment Open, casual, pet-friendly, and fun office environment Free medical health insurance for your pet (1 dog or cat) Paid time off to volunteer at nonprofit organizations Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards. For more information about Trupanion, visit *************************** Learn more about how Trupanion has revolutionized our industry and the reimbursement model: ********************************** WZ4KHiPTQ Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Purpose + Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions. Key Responsibilities + Conduct research and analysis on customer needs, market trends, and competitive activity. + Execute rapid testing protocols with real and synthetic customers to validate concepts. + Synthesize findings into actionable recommendations for prioritization and launch. + Collaborate with design, product, and marketing functions to shape propositions. + Assist in building business cases for high-priority growth opportunities. What Success Looks Like + Producing insight and recommendations that directly shape client growth decisions. + Effectively applying proprietary methods to accelerate and de-risk validation. + Building skills in structured problem-solving and client engagement. Basic Qualifications: + 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry. Preferred Qualifications: + Demonstrated consulting experience with client-facing delivery. + MBA or relevant innovation program experience a plus. + Strong research and analysis skills. + Exposure to concept testing, prototyping, or agile product/service development. + Excellent communication and collaboration skills. + Understanding of AI/ GenAI Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Eurasia Group's Energy, Climate & Resources (ECR) team provides analytical expertise and strategic insight to our clients on the geopolitical, policy, regulatory, and country risks affecting climate policy, global energy markets, commodity trends, and natural resources. We are seeking a professional with at least four years of business development and client account management experience to join our ECR team as an account manager working with companies, governments, and NGOs where geopolitics and country risk intersect with agriculture, commodity, and energy markets and climate and sustainability policy. This role will be based in Washington, DC, (but can also be based in the New York City office) and will be specifically focused on managing and growing our ECR portfolio by delivering excellent service and solutions to our clients. Responsibilities: Work with the ECR leadership team to manage a portfolio of approximately 20 accounts, with a particular focus on accounts in the Americas. Work closely with EG analysts and executives to deliver client projects, scope new solutions to client problems, and provide support that reflects Eurasia Group's unique analytical value add. Work closely and effectively with the ECR analyst team and regional research practices as a value-added partner, serving as a key team member who is an expert on our clients' needs to ensure high impact research, advisory services, and project work. Build in-depth strategic account plans and provide support to senior leadership in business and strategy planning, including both client retention and new business development. Develop a strong understanding of Eurasia Group's business and become an expert in how political risks fit into global ECR sector challenges, anticipating how Eurasia Group's insights on key trends and developments can best serve client needs. Maintain knowledge of market developments (on a multi-region/multi-commodity basis), asset classes and political risks in order to engage with and provide value to clients. Desired Skills: Prior experience in a client account management or a liaison role with proven ability to monetize a research & advisory offering. Prior experience with account mapping, strategic planning, and prospecting/pitching. Demonstrable interest in Eurasia Group's core political risk assessment competency. Prior experience in natural resources markets in a client-facing role with experience and knowledge of key geopolitical, policy, and environmental/sustainability trends is desired. Must be a self-starter with a strong team-focused mindset, committed to individual and shared successes. In a fast-paced and rapidly-changing environment, must have strong problem-solving skills and the ability to think critically about how to best use Eurasia Group resources to meet frequent and wide-ranging demands in a timely manner. Willingness and capacity to travel on an ongoing basis. Bachelor's degree required, Masters or MBA preferred. Candidates must be eligible to work in the US. The applicable base salary range for this role is $90,000 to $100,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. At Eurasia Group, our mission is to provide the tools and understanding needed in a world where politics drives disruption. We put politics first for our clients, and we aspire to be the leading place people come to find out about the world. This requires us to maintain a company culture that puts people first. We are committed to fostering an environment that is empowering and globally minded. We firmly believe that bringing people with a variety of ideas and perspectives to the table makes our analysis stronger for our clients and creates a better workplace. Our leadership team is dedicated to embedding this approach into everything we do and how we lead because we care deeply about our work and our people.