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Passenger Service Manager Careers

There is more than meets the eye when it comes to being a passenger service manager. For example, did you know that they make an average of $44.36 an hour? That's $92,271 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.

What Does a Passenger Service Manager Do

There are certain skills that many passenger service managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, leadership skills and management skills.

When it comes to the most important skills required to be a passenger service manager, we found that a lot of resumes listed 25.6% of passenger service managers included tsa, while 15.8% of resumes included disciplinary actions, and 13.6% of resumes included daily operations. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the passenger service manager job title. But what industry to start with? Most passenger service managers actually find jobs in the transportation and hospitality industries.

How To Become a Passenger Service Manager

If you're interested in becoming a passenger service manager, one of the first things to consider is how much education you need. We've determined that 47.4% of passenger service managers have a bachelor's degree. In terms of higher education levels, we found that 7.8% of passenger service managers have master's degrees. Even though most passenger service managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a passenger service manager. When we researched the most common majors for a passenger service manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on passenger service manager resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a passenger service manager. In fact, many passenger service manager jobs require experience in a role such as passenger service agent. Meanwhile, many passenger service managers also have previous career experience in roles such as passenger service supervisor or station manager.

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Average Salary
$92,271
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
31,796
Job Openings

Passenger Service Manager Career Paths

Top Careers Before Passenger Service Manager

Top Careers After Passenger Service Manager

Manager
9.6 %

Passenger Service Manager Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Passenger Service Manager

Passenger Service Managers in America make an average salary of $92,271 per year or $44 per hour. The top 10 percent makes over $113,000 per year, while the bottom 10 percent under $74,000 per year.
Average Salary
$92,271
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Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Manager of Passenger Amenities
Manager of Passenger Amenities
Via Metropolitan Transit
Via Metropolitan Transit
02/14/2020
02/14/2020
$74,70002/14/2020
$74,700
Passenger Service Unit Manager
Passenger Service Unit Manager
Lan Airlines, S.A.
Lan Airlines, S.A.
05/03/2013
05/03/2013
$80,00005/03/2013
$80,000

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Passenger Service Manager Demographics

Gender

male

49.0 %

female

48.3 %

unknown

2.8 %

Ethnicity

White

64.4 %

Hispanic or Latino

17.6 %

Black or African American

9.7 %

Foreign Languages Spoken

Spanish

35.7 %

French

21.4 %

Italian

21.4 %
See More Demographics

Passenger Service Manager Education

Majors

Business
29.4 %

Degrees

Bachelors

47.4 %

Associate

20.7 %

Certificate

13.8 %

Top Colleges for Passenger Service Managers

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

5. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

6. University of California, Berkeley

Berkeley, CA • Private

In-State Tuition
$14,184
Enrollment
30,845

7. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

9. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

10. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108
See More Education Info

Online Courses For Passenger Service Manager That You May Like

SAP Customer Service (CS/SM) - Service Management module
udemy
4.2
(487)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

Customer Service
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4.5
(3,923)

How to Approach New Customers and Maintain Existing Ones...

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,025)

Master Customer Service using this practical customer care course...

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Top Skills For a Passenger Service Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 25.6% of passenger service managers listed tsa on their resume, but soft skills such as communication skills and leadership skills are important as well.

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Top Passenger Service Manager Employers

1. American Airlines
4.8
Avg. Salary: 
$102,099
Passenger Service Managers Hired: 
13+
2. ASIG
4.1
Avg. Salary: 
$93,118
Passenger Service Managers Hired: 
5+
3. Huntleigh USA
4.1
Avg. Salary: 
$76,597
Passenger Service Managers Hired: 
3+
4. Delta Air Lines
4.8
Avg. Salary: 
$96,182
Passenger Service Managers Hired: 
3+
5. Air France
4.5
Avg. Salary: 
$97,345
Passenger Service Managers Hired: 
3+
6. Vantage Deluxe World Travel
4.2
Avg. Salary: 
$116,744
Passenger Service Managers Hired: 
2+
Updated October 2, 2020