There is more than meets the eye when it comes to being a passenger service representative. For example, did you know that they make an average of $14.57 an hour? That's $30,306 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many passenger service representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed integrity, computer skills and communication skills.
When it comes to the most important skills required to be a passenger service representative, we found that a lot of resumes listed 48.5% of passenger service representatives included passenger service, while 11.5% of resumes included bag tags, and 4.1% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
If you're interested in becoming a passenger service representative, one of the first things to consider is how much education you need. We've determined that 40.0% of passenger service representatives have a bachelor's degree. In terms of higher education levels, we found that 4.1% of passenger service representatives have master's degrees. Even though some passenger service representatives have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a passenger service representative. When we researched the most common majors for a passenger service representative, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on passenger service representative resumes include associate degree degrees or master's degree degrees.
You may find that experience in other jobs will help you become a passenger service representative. In fact, many passenger service representative jobs require experience in a role such as customer service representative. Meanwhile, many passenger service representatives also have previous career experience in roles such as sales associate or cashier.
Tell us your goals and we'll match you with the right jobs to get there.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a passenger service representative can determine their career goals through the career progression. For example, they could start out with a role such as security officer, progress to a title such as technician and then eventually end up with the title office manager.
|Top Careers Before Passenger Service Representative|
Sales Associate13.0 %
|Top Careers After Passenger Service Representative|
Tell us your goals and we'll match you with the rights job to get there.
Hispanic or Latino24.4 %
Black or African American10.3 %
|Foreign Languages Spoken|
Community College of the Air Force12.8 %
New York University6.4 %
College of Southern Nevada6.4 %
Everest Institute6.4 %
Hospitality Management9.7 %
Health Care Administration5.2 %
High School Diploma25.7 %
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 48.5% of passenger service representatives listed passenger service on their resume, but soft skills such as integrity and computer skills are important as well.