Passenger service representative demographics and statistics in the US
Passenger service representative demographics research summary. Zippia estimates passenger service representative demographics and statistics in the United States by using a database of 30 million profiles. Our passenger service representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about passenger service representatives after extensive research and analysis:
- There are over 8,640 passenger service representatives currently employed in the United States.
- 63.0% of all passenger service representatives are women, while 37.0% are men.
- The average passenger service representative age is 40 years old.
- The most common ethnicity of passenger service representatives is White (49.5%), followed by Hispanic or Latino (26.9%), Black or African American (12.2%) and Asian (5.6%).
- In 2022, women earned 97% of what men earned.
- 7% of all passenger service representatives are LGBT.
- Passenger service representatives are 64% more likely to work at private companies in comparison to public companies.
On this page
Passenger service representative demographics by:
Passenger service representative gender statistics
63.0% of passenger service representatives are women and 37.0% of passenger service representatives are men.
- Female, 63.0%
- Male, 37.0%
Passenger service representative gender ratio
| Gender | Percentages |
|---|---|
| Female | 63.0% |
| Male | 37.0% |
Passenger service representative gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$35,741
Female income
$34,653
Passenger service representative gender ratio over time
This data breaks down the percentage of men and women in passenger service representative positions over time. Currently, 63.0% of passenger service representatives are female.
Passenger service representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 35.24% | 64.76% |
| 2011 | 35.09% | 64.91% |
| 2012 | 36.68% | 63.32% |
| 2013 | 37.15% | 62.85% |
| 2014 | 37.69% | 62.31% |
| 2015 | 37.56% | 62.44% |
| 2016 | 38.16% | 61.84% |
| 2017 | 38.62% | 61.38% |
| 2018 | 37.23% | 62.77% |
| 2019 | 36.77% | 63.23% |
| 2020 | 37.45% | 62.55% |
| 2021 | 37.04% | 62.96% |
Passenger service representative related jobs gender ratio
We compared passenger service representatives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Passenger Service Representative | 37% | 63% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Passenger service representative demographics by race
The most common ethnicity among passenger service representatives is White, which makes up 49.5% of all passenger service representatives. Comparatively, 26.9% of passenger service representatives are Hispanic or Latino and 12.2% of passenger service representatives are Black or African American.
- White, 49.5%
- Hispanic or Latino, 26.9%
- Black or African American, 12.2%
- Asian, 5.6%
- Unknown, 5.2%
- American Indian and Alaska Native, 0.6%
Passenger service representative race
| Passenger service representative race | Percentages |
|---|---|
| White | 49.5% |
| Hispanic or Latino | 26.9% |
| Black or African American | 12.2% |
| Asian | 5.6% |
| Unknown | 5.2% |
| American Indian and Alaska Native | 0.6% |
Passenger service representative race and ethnicity over time
See how passenger service representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Passenger service representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 56.94% | 12.44% | 4.84% | 22.94% |
| 2011 | 56.65% | 12.73% | 4.98% | 22.81% |
| 2012 | 55.85% | 12.61% | 4.79% | 23.66% |
| 2013 | 56.20% | 12.45% | 4.96% | 23.34% |
| 2014 | 55.58% | 12.39% | 5.27% | 23.52% |
| 2015 | 54.96% | 12.13% | 5.05% | 24.64% |
| 2016 | 54.08% | 12.62% | 5.30% | 24.53% |
| 2017 | 54.99% | 12.04% | 5.26% | 24.36% |
| 2018 | 54.81% | 11.62% | 5.43% | 24.74% |
| 2019 | 54.41% | 11.82% | 5.24% | 25.25% |
| 2020 | 51.85% | 11.22% | 5.39% | 25.86% |
| 2021 | 49.53% | 12.18% | 5.56% | 26.89% |
Passenger service representative wage gap by race
According to our data, asian passenger service representatives have the highest average salary compared to other ethnicities. Black or african american passenger service representatives have the lowest average salary at $35,413.
| Ethnicity | Salary |
|---|---|
| Unknown | $35,456 |
| White | $35,797 |
| Black or African American | $35,413 |
| Asian | $36,340 |
| Hispanic or Latino | $35,707 |
Average passenger service representative age
See how the average age of passenger service representatives varies based on ethnicity and gender.
Male
Female
Passenger service representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Passenger service representative age breakdown
The average age of passenger service representatives is 40+ years years old, representing 49% of the passenger service representative population.
Passenger service representative age breakdown
| Passenger Service Representative Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Passenger service representative educational attainment
The most common degree for passenger service representatives is bachelor's degree, with 46% of passenger service representatives earning that degree. The second and third most common degree levels are associate degree degree at 21% and associate degree degree at 20%.
- Bachelor's, 46%
- Associate, 21%
- High School Diploma, 20%
- Diploma, 5%
- Other Degrees, 8%
Passenger service representatives by degree level
| Passenger service representative degree | Percentages |
|---|---|
| Bachelor's | 46% |
| Associate | 21% |
| High School Diploma | 20% |
| Diploma | 5% |
| Other Degrees | 8% |
Passenger service representative jobs you might like
Passenger service representative wage gap by degree level
According to the data, passenger service representatives with a Master's degree earn more than those without, at $39,134 annually. With a Bachelor's degree, passenger service representatives earn a median annual income of $37,806 compared to $34,896 for passenger service representatives with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $39,134 |
| High School Diploma or Less | $33,875 |
| Bachelor's Degree | $37,806 |
| Some College/ Associate Degree | $34,896 |
Passenger service representative employment statistics
Most passenger service representatives work for a private in the transportation industry.
Company size where passenger service representatives work
Below, you can see the size of companies where passenger service representatives work.
Passenger service representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 1% |
| 50 - 100 employees | 11% |
| 100 - 500 employees | 18% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 33% |
| > 10,000 employees | 29% |
Passenger service representative jobs by company type
Employees with the passenger service representative job title have their preferences when it comes to working for a company. For instance, most passenger service representatives prefer to work at private companies over public companies.
Passenger service representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 28% |
| Private | 64% |
| Government | 5% |
Passenger service representative jobs by industry
The most common industries for passenger service representatives are transportation, technology and hospitality.
Passenger service representative industry statistics
| Industry | Percentages |
|---|---|
| Transportation | 37% |
| Hospitality | 10% |
| Technology | 10% |
| Fortune 500 | 7% |
| Professional | 6% |
| Government | 5% |
| Non Profits | 5% |
| Manufacturing | 5% |
| Finance | 3% |
| Media | 3% |
| Retail | 2% |
| Energy | 2% |
| Internet | 1% |
| Real Estate | 1% |
| Construction | 1% |
| Education | 1% |
| Automotive | 1% |
| Insurance | 1% |
| Telecommunication | 1% |
Passenger service representative turnover and employment statistics
Passenger service representative unemployment rate over time
The unemployment rate for passenger service representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Passenger service representative unemployment rate by year
| Year | Passenger service representative unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average passenger service representative tenure
The average passenger service representative stays at their job for 1-2 years, based on the 552 passenger service representatives resumes in Zippia's database.
Passenger service representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 24% |
| 1-2 years | 37% |
| 3-4 years | 13% |
| 5-7 years | 15% |
| 8-10 years | 4% |
| 11+ years | 6% |
Passenger service representative LGBT ratio compared to similar jobs
Review the percent of passenger service representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Order Editor | 5.53% | 20,301 |
| Employment Adjudicator | 6.73% | 1,949 |
| Passenger Service Representative | 7.19% | - |
| Imaging Clerk | 8.60% | 102,498 |
| Credit Reporter | 8.99% | 6,790 |
| Catalog Library Assistant | 11.16% | 1,068 |
| Human Resources Clerk | 15.31% | 107,374 |
Similar passenger service representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Order Editor | 5.53% | 20,301 |
| Employment Adjudicator | 6.73% | 1,949 |
| Imaging Clerk | 8.60% | 102,498 |
| Credit Reporter | 8.99% | 6,790 |
| Catalog Library Assistant | 11.16% | 1,068 |
| Human Resources Clerk | 15.31% | 107,374 |
Foreign languages spoken by passenger service representatives
The most common foreign language among passenger service representatives is Spanish at 52.2%. The second-most popular foreign language spoken is French at 8.7% and Italian is the third-most popular at 8.7%.
- Spanish, 52.2%
- French, 8.7%
- Italian, 8.7%
- German, 7.2%
- Portuguese, 4.3%
- Other, 18.9%
Passenger service representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 52.2% |
| French | 8.7% |
| Italian | 8.7% |
| German | 7.2% |
| Portuguese | 4.3% |
| Other | 18.9% |
