Patelco Credit Union jobs

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview We're looking for a digital product manager who excels at customer-centric product design and has a knack for rallying teams of engineers and designers to build and deliver simple experiences that make it easy for Patelco members to manage their financial life. As part of the Digital Delivery organization, you'll be responsible for translating our high-level strategic vision for online banking into a customer-centric product roadmap and lead its execution. As digital product manager, you'll develop the product strategy, lead the day-to-day management of our online and mobile/app products, initiate, and prioritize projects and create the go-to-market plans. Responsibilities * Own, develop and execute product vision, strategy, and roadmap. Continually iterate to ensure customer needs are met and that our online banking services remain competitive. * Define end-to-end customer experiences, drive requirements, build and manage roadmaps and backlogs, and prioritize the work. * Lead development of new features from concept to launch through the entire digital development life cycle - from research to ideation and prototyping to measuring and iterating. * Work with a cross-functional team of designers, developers, and external partners in an agile environment to enhance our online and mobile products. * Test and learn through customer research, production tests, and performance analysis to evolve our products and define rollout strategies. * Lead research, testing, metrics analysis, data insights and experimentation to inform decisions. * Partner with key internal stakeholders and external vendor partners to translate business strategies into digital features that delight our customers. * Understand customer pain points, assist in defining solutions and bring them to life. * Keep abreast of emerging technologies/AI, fintech innovations and digital banking trends to inform product direction and strategy. Qualifications Minimum Qualifications * Bachelor's Degree in Computer Science, Engineering, Math, Human-Center Design or equivalent field preferred. * 5+ years of experience in digital product management * 3+ years managing consumer-facing mobile products (apps and mobile web) * Financial services experience strongly preferred * Experience using Google Analytics * Strong understanding and working experience utilizing design-thinking best practices- empathy, requirements definition, ideation, prototyping, and testing to deliver digital products and experiences Target Base Pay $100,966-$126,211 per year Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Wealth Advisor within Schwab Wealth Advisory (SWA), you are joining a premier, fee-based, and non-discretionary investment advisory solution, providing clients with a personal relationship, specialized service, and ongoing advice built on Schwab's approach to investing. You will have a direct impact on the lives of clients, working as a fiduciary within a dedicated Schwab Wealth Advisory team to deliver an exceptional client experience. SWA's advice philosophy will empower you to use a vast array of products (i.e. stocks, bonds, ETFs, mutual funds, separately managed accounts, option trading), setting you up for success to help clients manage complex portfolios and achieve their goals. You'll grow within an experienced, collaborative team, while deepening relationships with various partners, including industry leading advisors. If you are looking to develop with a firm that will challenge you to deepen your wealth management expertise, within a role that allows you to help clients while doing what you love, this may be the opportunity for you. What you have Required Qualifications Bachelor's degree Active FINRA Series 7 license (May be obtained with a 120-day condition of employment for certified and current CFP designation or CFA designation holders, verified before hire) Active FINRA Series 66 license (May be obtained within the first 120 days) Three or more years advisory experience, including creating and customizing financial plans and portfolios for clients Five or more years in the financial services industry working directly with clients\ Preferred Qualifications CFP or CFA Superior relationship management and client retention experience Polished interpersonal, communication and presentation skills, attention to detail In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

TITLE: DEPOSIT ACCOUNT SERVICING SR SPECIALIST - DAS STATUS: NON-EXEMPT REPORTS TO: SUP - DEPOSIT ACCOUNT SERVICING AND RECORDS DEPARTMENT: DEPOSIT ACCOUNT SERVICES PAY RANGE: $27.56 - $30.00 HOURLY GENERAL DESCRIPTION: As an experienced Deposit Account Services Senior Specialist, you will be involved in managing and overseeing the financial and account-related aspects of complex accounts. Responsible for researching and responding to complaints, escalations, and quality control findings. Support validation and testing innovative solutions while being intentional towards digital innovation and solutions. This senior level position plays a crucial role managing work assignments, daily reporting, and Data Change review to maintain the highest standards of accuracy and efficiency. The Deposit Account Services Senior Specialist should have an advanced understanding of all federal and state regulatory compliance, such as California Civil Codes, OFAC, and CIP. This role requires advanced knowledge of subpoenas, levies and garnishments and trust laws that govern credit unions. Manage phone activity and provide phone cover for incoming calls when volume exceeds normal levels. TASKS, DUTIES, FUNCTIONS: Ability to act as a backup on any of the functions as needed: levies and garnishments, zero balance accounts, proxies, privacy opt-out notices, non-resident alien accounts, foreign account reports, safe deposit boxes, VOD/member rating letters, photocopies from various systems and applications, specialty accounts, research requests, B-notices, Social Security reporting, address changes, trusts, subpoenas, Immigration letters and account modifications. Verification and Documentation: Monitor financial performance and make recommendations for improvement. Identify areas of opportunity through regular inspection to ensure excellent quality of work. Legal Coordination: Experience collaborating with legal teams to address complex legal issues related to subpoenas, levies and garnishments and trust account handling. Regulatory Compliance: Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money laundering laws appropriate to the position. Direct experience and deep understanding of laws and regulations governing subpoenas, levies and garnishments and trusts at the federal, state, and local levels. Record-Keeping: Document processes and provide guidance on best practices industry wide. Maintain detailed records of activities, ensuring proper documentation to retain institutional knowledge and ensure continuity. Communication: Keeping all relevant stakeholders informed about relevant trends, risks and providing clear communication of goals and performance expectations. Work Assignments: Assigns daily work to team members, monitor phone calls to ensure all established KPI's are met. Report daily progress and performance to management. Confidentiality: Commitment to maintaining the highest level of confidentiality and integrity, while adhering to privacy policy standards. Thorough Investigation: Conducting a comprehensive investigation to understand root cause of the problem, allowing for accurate and effective resolution that is documented for ongoing improvement. Problem Resolution: Utilize analytical and critical thinking skills to identify creative and practical solutions to the problem at hand. Training and Development: Promote cross-training within the team to broaden individuals' skill sets and ensure team members understand each other's roles and responsibilities. Digital expectation: Clearly communicate the benefits and expected outcomes of the digital change to gain buy-in from others. Self-Motivation: An independent worker who is self-motivated and takes initiative without need of supervisor. Willingly take on new tasks, explore opportunities for improvement, and go beyond their assigned responsibilities without waiting for instructions. Engagement participation: Create a culture of open communication where team members feel comfortable expressing ideas, concerns, and feedback. Promote teamwork. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Proficient in using relevant computer applications and software. Proven ability to analyze situations, identify issues, and implement effective solutions. Familiarity with industry trends and a proactive approach to process improvement. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Ability to collaborate and work effectively with cross- functional teams and internal stakeholders, such as Sr. Managers, VP's, Compliance and legal. EXTERNAL: Interact with outside council, account holder of interest as well as third-party agencies when obtaining information relevant to accounts. QUALIFICATIONS: EDUCATION: Minimum of a high school diploma or equivalent. A bachelor's degree in finance, accounting, business administration or 6 years in a related field is preferred. EXPERIENCE: 6+ years of experience in member service industry with a strong background in operational knowledge. Demonstrate leadership to guide a team effectively. Advanced knowledge of legal considerations related to subpoenas, levies and garnishments and trust accounts, and other relevant relationships. KNOWLEDGE / SKILLS: Advanced knowledge in subpoena, levies and garnishments and trust regulations governing at the federal, state, and local levels. Well versed in interpreting trust and court documents to ensure accurate and compliant handling, demonstrating strong legal comprehension. Advanced problem-solving skills and timely responses. Possess an advanced ability to navigate and resolve conflicts with discretion and professionalism, particularly in emotionally challenging situations. Advance in using systems, databases, and other relevant technologies. Independent self- motivated worker who takes initiative without need of supervision. Highly flexible and adaptable to sudden changes in the work environment. Analyze situations and make critical informed decisions that support our strategic objectives. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Extensive PC data entry and processing throughout the workday. LICENSES / CERTIFICATIONS: None #LI-Hybrid REV. 6/13/2025 Other details Job Family Non-Manager Job Function Non-Manager Pay Type Hourly Employment Indicator Flex/Hybrid Min Hiring Rate $27.56 Max Hiring Rate $30.00

Regular Your opportunity In addition to the salary range, this role is also eligible for bonus or incentive opportunities. Click the link below to review our Investment Professionals' incentive structure. Investment Professionals' Compensation | Charles Schwab At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab's branch team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role, you'll give clients financial guidance while forming lasting relationships built on trust, respect, and reaching a common goal. You'll also have the ability to take charge of your own professional journey with our supportive, nurturing culture and diverse set of career opportunities. As a Financial Consultant at Schwab, you will be procured with the practice of existing Schwab clients, providing them with wealth management and financial planning advice. Over time, you'll grow your practice holistically through client asset consolidation, networking, and earning client referrals. If you currently have your securities license, enjoy working in a team setting, and share our passion for serving clients - this role is for you. What you have Required Qualifications: A valid and active FINRA Series 7 license required Obtaining or acquiring FINRA Series 66 (63/65) license and Life & Health Insurance as it will be required during your tenure on the job. Preferred Qualifications: Ability to build strong relationships, engage and encourage trust, and deepen the client relationship by applying a focused client communication strategy, and exceeding client expectations. Strong candidates will also learn to leverage our team of Schwab specialists, Schwab advice guidelines, your knowledge of the markets, and your ability to inspire action to help your client's progress toward achieving their goals. Openness to manage wealth on behalf of our clients including: Retirement Planning, Education Planning, Investment Management, Banking & Lending Management, Insurance & Risk Management, and Estate Planning Ability to adapt and implement change as the market and business conditions evolve Passion for community engagement to share and engage clients in discussion about market conditions, sound investing principles, and the ideal wealth and long-term investment strategies for their personal situation Desire to provide an outstanding investor experience in additional to furthering your own professional development in Wealth Management. Pursuant to SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the NMLS registry system and remain in good standing. You will be required to register and to submit to the required SAFE Act background check and registration process What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. We offer a competitive benefits package that takes care of the whole you - bot

TITLE: DIRECTOR - FRAUD RISK MANAGEMENT STATUS: EXEMPT REPORTS TO: VP - ENTERPRISE RISK OFFICER DEPARTMENT: RISK MANAGEMENT PAY RANGE: $156,900.00 - $180,000.00 ANNUALLY GENERAL DESCRIPTION: The Director, Fraud Risk Management, as part of the second line, is responsible for implementing, maintaining, and monitoring Golden 1's fraud risk management program; ensuring processes are effective in managing internal and external risks in a manner that is consistent with strategic goals, organizational objectives, and risk appetite. This role requires a strong, dynamic leader with sound knowledge of business management, and deep knowledge of risk management and best practices. This role, as part of the second line, will establish, maintain, and monitor adherence to enterprise fraud policies and standards that define clear expectations and guidelines for the execution of fraud related activities. The Director, Fraud Risk Management, will collaborate with various stakeholders and multidisciplinary teams to evaluate, recommend, and drive improvements to enterprise fraud risk management practices and processes across the Credit Union. TASKS, DUTIES, FUNCTIONS: Establish and lead the second line fraud risk management function by providing leadership, innovation, governance, reporting and effective challenge necessary to identify, measure, mitigate, monitor, and report on Golden 1's fraud risk program in accordance with the established risk management framework. Continuously improve the Credit Union's ability to identify, assess, prioritize, and mitigate fraud risks throughout the organization and create recommendations on how to integrate controls as part of daily first line operations. Oversee risk identification activities and processes that continuously identify threats and vulnerabilities, to determine the Credit Union's fraud risk profile. Develop and maintain a detailed enterprise-wide fraud taxonomy that classifies various types of fraud. As part of the second line, design, implement and execute fraud risk assessment processes, including evaluation of fraud program design and operational effectiveness, and prevention, detection, and response capabilities. Perform independent review and challenge first line assessments and remediation plans. Assess the impact of new products and initiatives to the fraud risk appetite, conducting reviews and providing effective challenge. Monitor issues related to Credit Union fraud prevention and detection systems and workflows to ensure internal controls are appropriately designed and operating as intended, ensuring risk mitigation activities support the fraud risk management program. Develop risk management tools, practices, and policies to analyze and report fraud risks, and to manage risks according to an enterprise risk management framework. Establish and maintain appropriate policies, standards, and procedures to support the fraud risk management program. Develop and maintain a fraud risk management program, including a strategic roadmap for maturing the program that is aligned with the business to mitigate or lessen the impact of current and future fraud risks for Golden 1. Understand the dynamic threat landscape and align activities on an ongoing basis to ensure it addresses the changing risk environment. Promote a culture of risk awareness by providing and maintaining effective fraud awareness training and ongoing fraud-related communications to all levels of the organization. Tactfully yet assertively challenge assumptions and perspectives on fraud risks throughout the organization. Recommend improvements to policies, procedures, and practices to reduce costs, improve internal controls and/or drive efficiencies. Engage with senior leadership and provide detailed insights into areas of fraud risk for the organization. Provide key inputs to risk oversight committees, including creating and updating risk management reports and presentations on the evaluation of the fraud risk management program effectiveness, level and direction of risks, key and emerging risks, and status of previously identified risk and control issues. Develop standardized metrics and reporting to enable continuous monitoring against program goals. Identify and implement improvements which support the overall maturity and growth of the fraud risk management program. Prepare and deliver executive-level presentations. Coordinate and collaborate with line of business and support functions (e.g., Operational Risk, Information Technology, Information Security, Legal, Compliance, Privacy, Physical Security, and Finance, Enterprise Project Management Office, among others), to integrate the fraud risk management programs across all areas of the credit union. Participate in and report on fraud related incident management activities and events managed by the first line in accordance with the Incident Response policy, including the analysis of operational losses caused by fraud. Maintain current knowledge of fraud domain and fraud risk management industry trends, best practices and techniques that can be practically applied at Golden 1. Partner with external agencies and peer companies to coordinate information exchange and leverage best practices. Perform other duties as required to support the enterprise risk management program and the business, such as developing ad-hoc analysis, performing deep dive investigations, or driving specific risk initiatives. Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union's risk appetite, and ensure operational integrity and compliance with applicable regulations. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to interact with credit union staff, management, and all member channels. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff and management. EXTERNAL: Volunteers, external auditors, regulators/examiners, professional and community organizations and others, as needed. QUALIFICATIONS: EDUCATION: Bachelor's degree in Business (finance/accounting), Security, Criminal Justice, or equivalent job experience preferred. EXPERIENCE: At least 10 years of relevant experience in fraud risk management in a financial institution or comparable experience. Experience developing and managing a fraud risk management program and strategy is required. KNOWLEDGE/SKILLS: Knowledge of risk management governance models, methods, practices, and processes inclusive of risk identification, analysis, mitigation/control, communication, monitoring, reporting and escalation. Experience in fraud policy development, fraud/security education, risk analysis, and compliance testing required. Strong knowledge of concepts and best practices including, but not limited to, fraud operations, strategy, process optimization, and consumer experience with a validated history of balancing fraud and risk, consumer experience and business performance needs. Demonstrated knowledge of fraud risk management standards, rules, and regulations, with experience in development, management, and/or oversight of elements, such as program governance, risk assessment processes, and performance monitoring. Experience with related fraud and identity theft red flag regulations. Strong leadership skills and ability to organize and motivate others. Demonstrated experience with regulatory agencies, requirements, and/or regulatory compliance. Ability to interface and build good working relationships with regulators/examiners. Strong network within the fraud risk management community contacts and the ability to represent the Credit Union. In-depth understanding of financial services and high degree of business acumen. Exposure to different verticals (e.g., payment card fraud, check fraud, ACH/wire, loans, etc.) is preferred. Strong analytical, problem-solving and workflow analysis skills, including demonstrated ability to quickly synthesize information from various sources, identifying key points and issues and strategize for solutions. Ability to apply judgment around risk management and control frameworks

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview The Payroll Team Lead is responsible for overseeing the organization's day-to-day payroll function, ensuring that payroll is processed on time, accurately, and in compliance with Federal, State and Local regulations. This Team Lead role exercises independent judgment on payroll-related matters with accountability and ongoing decision-making responsibilities associated with the work. This role is responsible for training, planning, organizing, reviewing, leading, and evaluating the work and performance of assigned staff. Responsibilities * Team Lead Responsibilities: * Delegate tasks effectively and monitor progress to ensure timely completion. * Provides constructive and timely performance feedback and evaluations. * Foster a collaborative and high-performing team environment through coaching and mentorship. * Duties/Responsibilities: * Review, approve, and ensure accurate and timely semi-monthly payroll processing for 1,000+ employees, maintaining strict adherence to internal controls and regulatory requirements. * Audit payroll transactions for accuracy, including new hires, terminations, pay changes, benefits, garnishments, and tax deductions. * Manage and resolve payroll-related inquiries with a focus on accuracy, timeliness, and confidentiality, while maintaining detailed documentation to support audit readiness and risk mitigation. * Evaluate and enhance payroll processes to improve efficiency, reduce errors, and strengthen internal controls. * Ensure ongoing compliance with federal, state, and local wage and hour laws; monitor regulatory changes and implement necessary updates. * Oversee ongoing payroll reviews to ensure accuracy, compliance, and timely resolution of discrepancies. * Recommend and implement updates to payroll software, systems, and procedures to address findings, maintain compliance, and enhance operational accuracy and efficiency. * Analyze and reconcile various records, reports, earnings, and deductions. Identify discrepancies, investigate root causes, and implement corrective actions. * Manage semi-monthly calculation of Short-Term Disability benefit. * Facilitate and keep current Wage and Hour training for Management Team in coordination with Patelco's policies. * Partner with Accounting on general ledger administration and reconciliation. * Lead the planning and execution of year-end payroll activities, including the preparation, reconciliation, and distribution of W-2s and other required tax documents. * Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. * Perform other duties as assigned. Qualifications * Have minimum 4+ years of current experience in Payroll field * BA/BS degree in Accounting, Human Resources or other related business degrees or commensurate experience required * Experience working with HRIS and payroll systems (UltiPro/UKG preferred) * Have 2 or more years in business intelligence report writing * Have advanced computer proficiency in MS Excel, Word, and Window Physical Activities/Requirements * Required to work onsite in an office environment at our Dublin Headquarters location to support essential payroll operations, including participation in in-person meetings, handling of physical mail, printing and distribution of payroll checks, and conducting offboarding procedures. Remote work flexibility is subject to business needs. * Prolonged periods of sitting at a desk and working on a computer. * Ability to use hands and fingers to operate a computer keyboard, mouse, and other office equipment. * Visual acuity to read and analyze data on a computer screen and printed documents. * Occasional lifting and carrying of files, documents, or office supplies up to 15 pounds. * Ability to communicate effectively in person, over the phone, and via email. * May require occasional walking, standing, or bending during office tasks or meetings. Target Base Pay $35.09 - $41.29 per hour Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview We are seeking an experienced and detail-oriented System Administrator to manage and support the Dark Matter Technology Empower Loan Origination System (LOS) for our Home Loans department. This role will focus primarily on ensuring system stability through timely system updates, patches, and corrections, and will serve as a technical liaison between business users, IT, and third-party vendors. Responsibilities Essential Duties * Manage and implement system updates, version upgrades, and configuration changes in the Empower LOS environment, ensuring minimal disruption to business operations. * Monitor the system for errors, performance issues, and other anomalies; diagnose and implement corrections to resolve functionality or data integrity issues. * Work closely with business stakeholders to gather requirements for system corrections or enhancements and translate them into technical configurations and particiapte in raodmap planning. * Coordinate with Dark Matter Technology (vendor) and the multiple integrated platform partners for release management, patch notes, and implementation of hotfixes. * Conduct thorough testing and validation of updates and corrections in lower environments prior to production deployment. * Maintain and document system configuration changes, issue resolutions, and update procedures according to compliance standards. * Develop and maintain automated scripts or routines to support system health and audit readiness. * Participate in system-related audits and ensure compliance with internal policies and external regulatory requirements. * Provide second-level support for escalated LOS-related issues from the helpdesk or business teams. * Monitor and manage system performance metrics and escalate persistent issues to infrastructure or vendor support as needed. Functional Competencies * System configuration management, patching, and version control * Proactive system monitoring and performance tuning * Strong analytical and troubleshooting capabilities * Understanding of APIs, data mapping, and system integration points * Experience with role-based access control (RBAC) and user provisioning * Knowledge of internal controls, regulatory compliance, and audit readiness * Experience with business continuity and disaster recovery planning * Understanding of ITIL frameworks (incident, problem, and change management) * Technical liaison between business, IT, and third-party vendors * Ability to translate business requirements into system configurations or vendor customizations * Excellent documentation and process improvement skills * Mentorship and training of junior team members or end users Qualifications Minimum Qualifications * Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent work experience. * 10+ years of experience administering a Loan Origination System (Empower LOS experience required). * Proven experience with system upgrades, patch management, and configuration control in a mortgage lending environment. * Strong understanding of mortgage lending workflows, data flow, and compliance requirements. * Ability to troubleshoot and resolve complex system issues across integrated platforms. * Excellent documentation, communication, and project coordination skills. * Familiarity with XML, SQL, PowerShell, or scripting languages. * Knowledge of API integrations, data mapping, web services and vendor liaison experience is a strong advantage. * Experience in Agile or DevOps environments. * Background in loan origination, compliance, or home loan servicing processes. * Experience with other mortgage technology platforms (e.g., Encompass, Optimal Blue, Blend) is beneficial but not required. Physical Activities/Requirements * This role is based in Dublin, CA HQ Target Base Pay $115,548 - $138,000 / year Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Sr. Manager, Wealth Advisor within Schwab Wealth Advisory (SWA), you are joining a premier, fee-based, and non-discretionary investment advisory solution, providing clients with a personal relationship, specialized service, and ongoing advice built on Schwab's approach to investing. You will have a direct impact on the lives of clients, working as a fiduciary within a dedicated Schwab Wealth Advisory team to deliver an exceptional client experience. SWA's advice philosophy will empower you to use a vast array of products (i.e. stocks, bonds, ETFs, mutual funds, separately managed accounts, option trading), setting you up for success to help clients manage their more complex portfolios and achieve their goals. You'll grow within an experienced, collaborative team, while deepening relationships with various partners, including industry leading advisors. You'll also have the opportunity to mentor junior SWA team members. If you are looking to develop with a firm that will challenge you to deepen your wealth management expertise, within a role that allows you to help clients while doing what you love, this may be the opportunity for you. What you have Required Qualifications CFP designation or CFA designation Bachelor's degree Active and valid FINRA Series 7 license May be obtained with a 120-day condition of employment Active and valid FINRA Series 66 license required May be obtained with a 120-day condition of employment Five or more years of advisory experience, including creating and customizing financial plans and portfolios for clients. Preferred Qualifications Five or more years working directly with clients in the financial services industry highly preferred In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You'll Do Summary/Objective: Collectors are responsible for maintaining the financial soundness as well as the department's ongoing effort to manage the asset quality by achieving the lowest possible delinquency and charge-off ratios. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Answer incoming member or member-related contacts (phone calls, emails, faxes, etc.), work Collection queues and make outbound member calls. * Review and document status of accounts and initiate telephone contact on delinquent loans * Research accounts on the delinquent loan reports to ensure Credit Union errors are detected promptly and corrected. * Prepare correspondence on delinquent accounts including USPS mail, certified or e-mail. * Determine reason for delinquency and refer members to BALANCE when necessary * Perform skip tracing within established compliance and best practice procedures * Establish and monitor payment plans whenever possible * Initiate process pertaining to payment plans, repossessions and/or possible foreclosures. * Pull Credit Bureau reports when necessary. * Review and make recommendations for rewriting of delinquent loans and/or settlements * Achieve assigned goals monthly * Assist with training new hires within the department * Gain a comprehensive knowledge in how to manage the dialer, lines and other related attributes * Develop leadership and supervisory skills & be back up for a Team Leader * Maintain strict adherence and compliance to all laws, rules, regulations, policies, procedures * Make recommendations on ways to improve work processes within Collections * Perform other job-related duties as assigned by Managers(s). What You'll Need Education and Experience Requirements: * High School graduate or equivalent required. * 2-3 years of progressive experience in consumer or mortgage collections. * Experience with Secondary Market guidelines (Fannie Mae & Freddie Mac) * Must have proven experience in loss mitigation strategies and processes. * Excellent telephone and communication skills required. * Excellent written and verbal communication skills * Strong command of Microsoft Office, particularly with Microsoft Excel * Successful completion of all assigned Leadership Skills training programs (internal and/or external) and related courses Additional Eligibility Requirements: * Previous experience in a call center and/or financial institution * Knowledge of the Fair Debt Collection Act, Fair Credit Reporting Act, and other applicable collection laws * Ability to handle multiple priorities. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares. DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position.

Our Headquarters in Rancho Cordova contains the core functions that support our mission to deliver financial solutions with value, convenience and exceptional service to our members. JOB TITLE: Staff Internal Auditor I DEPARTMENT:Audit Services STATUS:EXEMPT JOB CODE:4214 PAY SCALE: $68,640.00 - $71,000.00 Annually GENERAL DESCRIPTION: Assists with operational, financial, information technology, and compliance internal audits and consultations. Seeks to obtain reasonable assurance that entity functional processes have adequate internal controls. Also assists in planning and performance of assigned audits to provide all levels of management and the Supervisory Committee with independent analysis, evaluations, and recommendations. TASKS, DUTIES, FUNCTIONS: Assist with risk-based internal audits, branch audits, compliance reviews and consultations in assigned area and prepare draft audit program to ensure appropriate audit coverage of critical activities, under supervision. Perform detailed audit tasks, document the results, and report to management regarding the adequacy of internal controls, under supervision. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Identify internal control weaknesses, develop collaborative audit recommendations, and draft audit reports, under supervision. Provide independent evaluations of operational and financial controls, policies, and procedures. Perform and coordinate follow-up audits to determine if management has taken action to mitigate risks identified. Prepare work papers, observations and reports following department standards under supervision. Develop client relationships. Participate in fraud and special investigations as necessary. Assist external auditors in their annual review of operations and systems. Ability to travel 20% annually. Travel as necessary to various out-of-town locations. At times, before and after-hours travel may be necessary. Perform other functions, as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OFTHESE TASKS: Frequent use of personal computer to prepare and analyze audit data. Effective oral and written communication skills to complete audit reports and analysis and to make oral presentations to Management and staff. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of management and staff, and the Supervisory Committee. EXTERNAL:External auditors, peer groups. QUALIFICATIONS: EDUCATION:Bachelor's degree (BA/BS) in Finance, Business Administration, Accounting, or acceptable equivalent from four-year college or university (or equivalent work experience EXPERIENCE: Up to 2 years of progressive audit experience, or other audit work within a financial institution, or equivalent combination of education and experience. At least 1 years as an internal auditor, or equivalent preferred. Banking, Credit Union, or other Financial Services industry experience desired. KNOWLEDGE/SKILLS: Familiarity with COSO, International Standards of the Professional Practice of Internal Auditing & Practice Advisories, risk-based auditing theory techniques and procedures; accounting theory and methods; management and organizational principles; statistical methods. Strong oral and written communication skills, analytical skills, mathematical aptitude, and interpersonal skills. Familiarity with Teammate+ and Data Analytics desired. Ability to work in a team environment. PHYSICAL REQUIREMENTS Prolonged sitting throughout the workday with occasional mobility required. Travel to local and statewide Golden 1 branches and other locations by car or public conveyance to perform audits. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone. Corrected vision in normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. LICENSES/CERTIFICATIONS: Pursuit of CIA, Certified Internal Systems Auditor, Certified Financial Services Auditor, or equivalent is recommended. Possession of a valid California driver's license is desirable. THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES. REV 01.16.2024 We appreciate your interest in joining the Golden 1 team! If you are selected to participate in the interview process, we will contact you. Other details Job Family Non-Manager Job Function Non-Manager Pay Type Salary Employment Indicator Flex/Hybrid

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview Are you ready to make a difference as a Personal Banker (Member Solutions Specialist) and elevate our members' experience by delivering exceptional service? This exciting opportunity empowers you to maximize member engagement by providing a range of product options. You will directly assist members in opening new accounts, offering credit card products, Money Market/CD accounts, consumer loans, and mortgage loans. We're united in our mission to help uplift each other, our members, and the communities we serve. Address: 360 22nd Street. Oakland, CA Responsibilities * Offer best-in-class service to our members through prompt, efficient, courteous, and professional interactions. * Serve as a subject matter expert in our products and services offerings, new accounts, and consumer lending processes. * Assist members with complex financial transactions and accounts and ensure their needs are met through proactive follow-up and resolution. * Build our members' financial health through conducting thorough consumer loans, home loans, and new account interviews using available tools to uncover financial needs and submit applications as needed. * Advise our members in the areas of debt management, credit advancement, mortgages, and overall financial well-being. * Engage members in an in-depth financial health evaluation using available tools to recommend and open appropriate products and services. * Support community relationships on an as-needed basis * Adopt new and existing tools that will enhance the member experience and consultation process. * Advocate member adoption of new technology, campaigns, promotions, and digital products. * Partner with our internal experts to recommend products and services to our members so they can achieve financial freedom. * Be a resource to train new and existing team members as needed * Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. * Assess risk associated with your business processes and identifying control deficiencies to drive the company compliance and risk mindset and business performance. * Other duties as assigned. Qualifications * Minimum 3-5 years of prior experience as a teller and personal banker * Maintain eligibility for NMLS, Medallion, and Notary certifications. * Excellent verbal, written, and social communication skills * Ability to be professional and understanding in all interactions. * Willing and able to be flexible and adapt to changing job requirements * Ability to operate as a self-starter with strong organizational skills * Passion for providing exceptional service, Integrity, and Resourcefulness * Eagerness to learn and a drive for continuous improvement * Savvy with PCs, email, and proficient in all Microsoft Office suite of products * Some evenings and Saturdays are required * Must be willing to travel * Bachelor's degree in business, Finance, or associated field preferred Target Base Pay $27.50 / hr Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview In this senior role, responsibilities include processing and performing complex functions to ensure accuracy of the data necessary to property service Adjustable Rate Mortgages, HELOCs, Loan Modifications, Daily Simple Interest, Balloon Loans, Escrow Analysis, and complex department projects. This position will ensure all loan servicing requirements are met as specified by the investor and regulatory agencies. The successful candidate will be able to provide outstanding service to our members, have strong problem solving, decision making and analytical skills and capable to handle themselves professionally internally and externally. Responsibilities * Process ARM loan rate change reviews and notifications to members within investor and agency guidelines. * Perform ARM research, validate system data compared to loan documents and rebuild accurate loan history for complex loan issues. * Process ARM index value updates and validate indices. * Remit and research FNMA investor reporting funds and outages. * Responsible for working complex exception reports to ensure Spectrum reflects accurate loan data. * Research and respond to internal and external departments regarding issues related to special loans, Helocs, ARM loans, Bi-weekly, Balloon and Simple Interest loans. * Assist in resolution of complex escrow analysis issues and respond to CU members. * Monitor and update loan modifications on Spectrum system. * Calculate and execute complex loan modification transactions. * Answer phone calls and emails, responding to difficult member inquiries. * Assist in processing taxes, insurance, payment reversals, demands, and reconveyance. * Responsible for participating in special projects as needed. Qualifications * 2 Year college degree (Associate) preferred. * Three to five years related Loan Service experience, or equivalent combination of education and experience. * Must be proficient in Excel and Word. * Must have strong written and verbal communication skills. * Must be team player, strong attention to detail and able to work independently with limited supervision. * Ability to compute amortization schedules, rate, ratio, and percent and to draw and interpret bar graphs. Must have basic accounting principles and able to apply to everyday responsibilities. * Understanding of CFPB requirements regarding error resolution and information requests Physical Activities/Requirements * This role is based in our Dublin HQ Target Base Pay $28/ hr Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As an Assistant Branch Manager (ABM) within Schwab's Branch Network, you have the unique opportunity to center your work around development and growth - for your clients, your team, and yourself. In collaboration with, and under the guidance of, the Branch Manager, you will develop and implement a comprehensive local business plan focused on growth of market share and client assets. As a branch leader, you will coach a driven team of branch professionals, attending to performance management and employee engagement. In more than 300 branch offices in 45 U.S. states, you'll find Branch Managers leading and coaching their teams as they work directly with our clients to achieve their financial goals. As an ABM, you are on a direct path to become a Branch Manager, a critical leader role within our Investor Services organization, which is responsible for helping individuals and families with their financial goals, including retirement planning, charitable giving, estate planning, active investing or managing banking and lending needs. If you are seeking the next step in your career as a leader within wealth management, this may be the role for you. What you have What you have Required Qualifications: Bachelor's degree or equivalent work-related experience A valid and active Series 7 license required A valid and active Series 66 (63/65) license required A valid and active Series 9/10 (8) license required (may be obtained within a 90 day condition of employment) Since this is a development role, those that are hired into his position need to be flexible to relocate across the network when a manager role becomes available. Preferred Qualifications: A minimum of 5 years in the financial services industry with leadership experience preferred Ability to provide ongoing employee coaching, development, and recognition Demonstrated business development experience with a strong drive for results Passion to focus on retention and development of top talent through coaching, performance management, and employee engagement. Openness to build and deepen relationships with clients, within the community and within Schwab to achieve desired results

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview The primary function of the Senior Card Operations Specialist is to provide back-office and claims management support for various card product processes and services. This individual must ensure uninterrupted service and maintain open communication both internally and externally when assisting members, as well as when working with processors, merchants, and vendors. The ideal candidate possesses the ability to manage assigned back-office responsibilities and to research and resolve claim inquiries and escalations in a timely manner. Prior experience in card processing and/or claims management is required. The candidate must also be able to collaborate effectively within the department and across other areas of the business. Additionally, this role involves direct interaction with members, merchants, processors, and other financial institutions, as applicable. Responsibilities * Process various daily work queues and reports including, but not limited to, Hot Card report, Falcon Report, Travel Notices, Card expedite requestes, dormant account report, and credit balance review report in a timely and accurate manner. * Process daily posting exception reports in a timely and accurate manner * Manage card claims process, claims exceptations, and member/vendor communication * Process block, reissue, and order new cards * Process returned plastic card mail * Handle complex member escalations. May make recommendations is resolving issues relating to member' account * Review and reconcile outstanding general ledger suspense account to ensure proper processing of all member transactions. * Protects the confidentiality of all financial data relating to Card Operations and Credit Union operations and its members * Utilizes multiple systems and critical applications necessary to properly manintain Member accounts * Comply with federal regulations such as Regulation E and Regulation Z in performing day to day operations * Works to acheive department adn credit union goals * Independently identified problems and communicates issues to management * Strong commitment to attendance and punctuality * Responsible for writing department procedures and keeping them up to date * Perform other duties and responsibilites Qualifications * Excellent oral/written communication and strong interpersonal skills * Ability to handle complex member escalations * Ability to work well and collaboratively in a team environment * Ability to adapt quickly and master software platforms easily * Demonstrated proficiency in Excel, Word and Outlook * Knowledge of network and settlement reconciliation procedures * Ability to learn and apply new information * Abillity to analyze and solve problems * Ability to effectively prioritize and adjust heavy workload for maximum efficiency Target Base Pay $22 / hr Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview The Manager, Consumer Loan Processing is responsible for directing, coordinating, and leading the activities of the consumer lending fulfilment team. Ensuring the productivity of the team supports credit union strategic priorities and goals with a focus on member financial wellbeing and experience. This person will collaborate internally with various departments at all levels. Responsibilities * Leads the Consumer Lending fulfillment team * Develops and mentors department supervisors * Ensures department is meeting or exceeding all production, quality, compliance, and member experience objectives * Ensures policies and procedures are current and address regulatory requirements associated with the fulfilment of all consumer lending products (auto, secured, unsecured personal loans and credit cards) * Identifies and recommends process improvement opportunities and cost saving initiatives * Ensures department is well-trained and optimized * Manages change controls, internal communications, and internal readiness * Conducts performance analytics/department and capacity planning reporting * Ensures the team at all levels understands how they can actively support Patelco' s mission to build members financial health and wellbeing * Develops succession planning * Project management * Understands and complies with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures Qualifications Minimum Qualifications * Bachelor's degree or equivalent work experience * 7+ years previous consumer or mortgage lending leadership required * MS Office proficiency (Word, Excel, and Outlook) * Excellent written and verbal communication skills. * Excellent organizational and time management skills. Physical Activities/Requirements * Standing requirements - May need to stand for long periods of time. * Sitting requirements - Prolonged periods of sitting at a desk and working on a computer. * Lifting or carrying weight limits - Must be able to lift up to 15 pounds at times Target Base Pay $88,488-$110,607 per year Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

TITLE: MGR - DEALER SERVICES FULFILLMENT AND FI CONNECT STATUS: EXEMPT REPORTS TO: SENIOR MANAGER - CONSUMER LENDING DEPARTMENT: DEALER SERVICES OPS PAY RANGE: $122,900.00 - $125,000.00 ANNUALLY Work Location: On-site at headquarters in Sacramento for a minimum of 3 days per week, or as requested. GENERAL DESCRIPTION: Manage teams responsible for the processing and funding of all autos, RV, boat and motorcycle applications from the Indirect (Origence) Lending channel. This position will also be responsible for managing the day loan activities for all FI Connect relationships. Interact with the dealers to ensure all documentation is complete. Ensure all loan documentation is loaded into ECM and loans are funded in a timely manner. Conduct post loan review checks to ensure loans are boarded correctly. Work with Dealers and FI Connect partners to resolve production issues. Work with the Products and Sales teams on ways to increase production, target promotions, enhance the product and improve the member's experience. Monitor the FI Connect process to ensure there are no issues with production, the loan documentation is correct, loans are being booked to the core correctly (rates, phone numbers etc.) and the loan documents are uploaded to ECM. Ensure Golden 1's stated credit culture is employed consistently and effectively by directing the processing, training, development, and quality assurance programs. Foster partnerships with internal departments, dealer service representatives, external vendors, and strategic partners alike. Understand Golden 1's loan growth strategies and strategic direction. Maintain awareness of market trends, competitive programs, and regulatory changes. TASKS, DUTIES, FUNCTIONS:

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview The Director, Regulatory Compliance is responsible for coordinating and executing the regulatory compliance program of the Credit Union, conducting and maintaining compliance risk assessments, and maintenance of an effective fair lending and regulatory change programs as well as run all phases of exam management. The Director, Regulatory Compliance will lead the compliance program managers and compliance support staff in coordinating with the lines of business compliance leads to ensure all credit union products, marketing materials, policies, and procedures are designed and implemented in compliance with ALL applicable federal and state laws. The Director of Regulatory Compliance additional responsibilities will include managing the ongoing update of board policies, recommending policy changes to senior management and/or the Board of Directors that will facilitate the credit unions compliance program, reduce risk, and reflect changes in regulations. Responsibilities * Develop and Maintain a Fair Lending program including policies and procedures and reporting, third party oversight, executing assessments, e.g., matched pair and regression analyses * Develop, recommend, plan, and implement compliance standards and procedures to support and meet credit union objectives. * Disseminate information, answer questions, and be a subject matter expert for the credit union on compliance-related issues. * On an on-going basis, review laws and regulations that impact the credit union's compliance requirements, including all NCUA regulations and the State of California to consult and advise management on actions necessary to meet compliance deadlines. * Evaluate the credit union's board policies, operational standards and procedures, products, and programs to ensure compliance with applicable laws and regulations. Make recommendations for changes where appropriate. * Ensure that any change in policy or procedure is communicated to impacted departments, or the credit union, with clarity. Follow-up to ensure new procedures are understood and implemented. * Partner with lines of business to develop and implement corrective actions as necessary to ensure compliance with regulations across the organization. * Oversee the review of marketing materials, complaints handling and the credit union website to assist in the revision and/or design of forms, products, website, programs, or promotions to ensure compliance with ALL State and Federal rules, regulations, and laws. * Review all lending, direct, indirect, mortgage, cards, delivery, deposit, payments and operations along with any other credit union product offerings to ensure compliance with ALL federal and state rules, regulations, and laws. * Lead and manage regulatory examinations from start to remediation tracking, making readily available information requested by examiners necessary to complete their reviews, manage logistics and archiving of documents . * Engage in an ongoing program of education and awareness for Patelco Team Members on compliance and regulatory matters * Provide guidance to departmental colleagues regarding regulatory compliance concerns and collaboratively resolve noted concerns. * Assure that compliance issues raised in audits and regulatory reviews are resolved in a timely manner. Maintain communication with outside enforcement agencies, as necessary. * Oversee Training Program to identify and/or develop training programs to keep staff current on regulatory and compliance issues. * Consult with the Legal team to address difficult legal compliance issues. * Annually validate compliance with record retention for every area of the credit union. * Perform additional duties as assigned. Qualifications * Bachelor's degree in related field or commensurate experience * 10+ years' experience working in a bank or credit union compliance department * 5+ years' people management experience * Extensive knowledge of federal and state banking laws relating to financial institution regulatory compliance * NCCO Certification (NAFCU Certified Compliance Officer), Bank Certified Compliance Officer (CRCM), or similar certification * In depth knowledge of TILA, RESPA, HMDA, ECOA, FCRA, FDCPA, FDPA, MLA, SCRA, BSA, OFAC, and/ Fair Lending. * Compliance reporting, data analytics and compliance issue management experience. * Recognized compliance certification a plus * Competencies in the Microsoft Office Products - PowerPoint and Excel a plus Target Base Pay $132,197-$165,255 / year Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As an Investment Consultant (IC) at Schwab, you have the opportunity to learn and grow within our Branch Network at the ground floor. The first foray into the path towards becoming a Financial Consultant (FC) at Schwab, the IC role provides the exposure and experience required to advance in this challenging space. You'll learn what it takes to build a book of business through proactive, outbound calls to existing Schwab clients, uncovering opportunities through needs-based analysis and positioning appropriate products and solutions. You'll observe our skilled FCs and learn how to deliver unparalleled value and service through collaboration and mentoring. If you are seeking the first step towards a rich and rewarding career in financial consulting, look no further than Schwab's Investment Consultant role. What you have Required Qualifications: A valid and active Series 7 license is required (license may be obtained under a condition of employment through Branch Network Licensing Program) A valid and active Series 66 (63/65) license required (license(s) may be obtained under a condition of employment) A valid and active Life and Health Insurance license is required (may be obtained under a condition of employment) Preferred Qualifications: 2 years of experience in the financial services industry Ability to leverage Business development experience Passion for gaining knowledge of brokerage/banking products and services Openness to build strong client relationships What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview The Financial Wellness Partner is responsible for managing and enhancing existing partnerships and identifying and creating new partnerships that drive membership and participation to the Credit Union. The Financial Wellness Partner collaborates with a broad range of Patelco internal stakeholders to ensure the Patelco Wellness at Work program supports and aligns with Patelco's overall growth strategy. This position will also support the delivery of campaigns, events, and benefits offered to partners. Responsibilities * Effectively present Patelco Credit Union as the preeminent credit union that empowers members to achieve financial freedom * Promote the Credit Union's Mission, Vision, and Brand * Have a thorough knowledge of Credit Union products and services to promote Patelco to prospective members * Cultivate, develop, and maintain referral sources that drive business to Patelco * Play an active role in strategy development for external partnerships that will help Patelco Credit Union achieve its business and growth objectives while complementing and enhancing Patelco's brand * Research, recommend, develop, and execute plans to effectively acquire new employer partners * Track, analyze, and report on pipeline, activity, opportunities, and results * Revise and implement short- and long-term business strategies to deepen partner engagement on a quarterly basis * Negotiate high-level and complex partnerships and deliverables that support the Patelco Wellness at Work program * Identify issues that affect the performance of partnerships, determine potential solutions, and collaborate with internal stakeholders for resolution, tracking and resolving issues in a timely manner * Open new accounts and process or fund loans * Provide answers and assistance for member questions and concerns, utilizing internal resources * Work closely with Retail teams to execute the membership development strategy * Serve as a liaison and partner to internal stakeholders to drive new partnerships, member acquisition, and product growth * Develop and manage cross-functional plans, playing an active role in defining required tasks, ensuring they are documented, assigned, tracked, and completed on time * Demonstrate a proactive, growth-mindset approach and commitment to process improvement * Provide coaching and support for team members of the Membership Development department regarding partnership strategies * Identify and execute events that promote the Patelco at Work program to potential prospects * Work closely with business associations, Chambers of Commerce, and community partners to evangelize the Patelco at Work program * Play an active role in campaign, communication, and marketing asset development that drives product participation * Create and deliver sales and financial wellness presentations * Develop a team spirit among subordinates and supervisors, motivating every team member to promote and maximize sales while providing the highest possible level of customer service * Support the overall Membership Development strategy Qualifications Minimum Qualifications * Bachelor's degree in marketing, Business Management, Communications, or equivalent work experience * Minimum 5 years of experience in sales, business development or strategic alliance management in a financial services organization/ financial institution required. * Minimum 3 years of experience leading cross-functional programs/projects that include key third party partnerships required. * Minimum 3 years of experience establishing and managing strategic business partnerships. * Proven track record of effective coordination of prospecting, maintaining client relationships, tracking activities, maintaining a contact database and related market research. * Strong time management, organizational, presentation, written, verbal, interpersonal, project management, and analysis skills. * Ability to organize and prioritize information, job tasks and workload to consistently complete all work in a time sensitive manner, with minimal supervision. * Ability to interface with all levels of personnel within Patelco and external organizations. * Proficient in Microsoft Office (Outlook, Word, PowerPoint Excel); CRM is a plus. Physical Activities/Requirements * This is a hybrid position based out of San Francisco Main Branch (124 2nd Street, San Francisco, CA 94105) * Must be willing to travel up to 75% of the time and may work evenings and weekends. * Ability to stand or walk for extended periods of time. Target Base Pay $83,019-97,660 per year Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123