Patelco Credit Union Part Time jobs

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview The Operational Risk Analyst is responsible for supporting the iteration, implementation, and maintenance credit union's operational risk management framework, inclusive of the Business Continuity Program. This role ensures that internal controls are effective and that the organization complies with regulatory standards while maintaining member trust and operational resilience. Responsibilities * Assist in the development and implementation of the credit union's Operational Risk Management (ORM) program, inclusive of business continuity. * Support the development of comprehensive methodology to effectively analyze operational risk events, identify root causes, and recommend targeted mitigated measures. * Investigate and document operational incidents and loss events and make recommendations for process and control improvements. * Assist in developing and maintaining risk management policies and procedures. * Contribute to risk and control assessments * Support risk awareness and training initiatives across the organization. * Provide risk input on new initiatives, vendor assessments, and system changes. * Prepare reports for executive leadership, risk committees, and regulators on program effectiveness. * Assist in the maturation, maintenance, and testing of the Business Continuity Program. * Support Business Continuity Program by participating in assessments, maintaining documentation, conducting Business Impact Analysis, and developing response and recovery strategies. * Coordinate and conduct business continuity exercises, analyze results, and recommend improvements. * Ensure the credit unions continued alignment with NCUA, FFIEC, and other regulatory guidelines. * Strong attention to detail, analytical and problem-solving skills, with the ability to assess risk and develop mitigations strategies. * Proficiency in operational risk tools, BCP/DR tools, and governance, risk, and compliance (GRC) platforms * Excellent written and verbal communication skills to prepare reports, policies, and training materials. * Ability to work collaboratively and build strong relationships across business units. * Self-motivated and ability to adhere to deadlines. * Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. Qualifications * Bachelor's degree in Risk Management, Business Administration, Information Technology, or a related field. * 3+ years of experience in operational risk management, preferably in a financial institution. * Familiarity with fraud detection, risk modeling, and regulatory compliance (e.g., NCUA, FFIEC guidelines) * Knowledge of operational risk tools such as risk and control self-assessments (RCSAs), key risk indicators (KRIs), and incident tracking. * Preferred Certifications: * PRIMA Professional Risk Manager (PRM) * Certified Risk Management Professional (CRMP) * This role is located at Dublin HQ Target Base Pay $97,660 / yr Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Role Overview The SVP, Sales is a pivotal executive leader responsible for driving growth across our SaaS and services portfolio, with a sharp focus on benefits administration and HR technology solutions. This leader will execute our mission by expanding our customer base, deepening relationships, and delivering innovative solutions. Key Responsibilities Strategic Sales Leadership Lead and inspire a high-performing sales organization, managing first-level sales leaders and teams responsible for $50M+ in annual bookings. Develop and execute sales strategies for both SaaS and services, targeting growth in benefits administration and HR tech markets. Establish and maintain an operational rhythm around demand generation, pipeline management, forecasting, and deal reviews, ensuring accountability and consistent execution. AI-First Mindset Champion an AI-first approach, with a passion for leveraging AI-based solutions to revolutionize benefits administration, drive operational efficiency, and deliver hyper-personalized client experiences. Integrate emerging AI technologies and trends into sales strategies and client solutions. New Logo Sales, Add-On Sales, and Customer Retention Drive new logo acquisition by building a robust pipeline and executing targeted campaigns to win new clients in core and emerging markets. Oversee customer base add-on sales, ensuring existing clients are continually engaged with new products and services that add value and deepen relationships. Own customer retention strategies, partnering with account management and customer success teams to maximize renewal rates, minimize churn, and ensure long-term client satisfaction. Channel & Partner Engagement Drive a culture of prospecting and disciplined pipeline development, with a critical focus on broker and consultant channels as core growth levers. Build and nurture strategic relationships with brokers, consultants, and key partners to unlock new distribution opportunities and deepen market penetration. Operational Excellence & General Manager Mindset Operate with a general manager mindset, focused on profitable growth, resource optimization, and disciplined expense management. Implement structured sales processes and reporting to ensure transparency, predictability, and continuous improvement in sales execution. Collaborate cross-functionally with marketing, product, finance, and customer success to align messaging, pricing, and go-to-market strategies with Benefitfocus's mission and client needs. Market & Customer Focus Stay closely connected to market trends, customer feedback, and competitive dynamics to inform product development and sales tactics. Champion Benefitfocus's commitment to simplifying benefits administration, improving client outcomes, and delivering exceptional employee experiences. Qualifications 15+ years in sales leadership roles within benefits administration and/or HR technology, with proven success in SaaS and services sales. Demonstrated experience as an established second-level sales leader, managing teams with $50M+ in annual bookings. Operationally minded, with a track record of building and sustaining a disciplined sales cadence (demand generation, forecasting, deal reviews). AI-first mindset and passion for leveraging AI-based solutions to transform benefits administration. General manager mindset, focused on profitable growth and resource optimization. Deep understanding of broker and consultant channels in the benefits administration space; bonus for direct experience driving growth through these partners. Inspirational leadership style, hands-on approach, and a relentless focus on accountability and results. #LI-NV1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $265,600 - $332,000 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Job Description ***This position will work remote but must be located in the greater Los Angeles area*** Profile Summary: The Sales representative will successfully direct sales activities in a defined geographic area selling/wholesaling Voya's retirement/401K products in the Small-Mid Market. Profile Description: Develop and maintain sales programs for assigned territories Maintain and strengthen relationships with key plan sponsor, brokers, consultants and third party administrators while developing and cultivating new business relationships Develop and execute annual marketing plans with innovative and creative ideas to increase sales Identify and understand needs of key decision makers and direct efforts to provide product enhancements and service Deliver presentations to key stakeholders including: prospects, financial professionals and industry leaders Manage, develop and motivate a wide variety of retirement plan distribution sources Leverage technology to implement and track sales and marketing plans Partners with other VOYA representatives to enhance awareness of full suite of VOYA capabilities. Knowledge & Experience: Bachelor's degree or equivalent experience 4-6 years sales experience with the Retirement Plan/Investment industry, proven track record of sales success FINRA Series 6 and 63 State Life and Health Excellent communication skills, both written and verbal Proven ability to lead Ability to travel #LI-NV1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $82,400 - $103,001 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now * This role can sit in Central CA, this is a remote position that will travel within this territory* Profile Summary: Retirement Plan Specialist for the Tax Exempt Market Profile Description: * Deliver on-site education for Plan Sponsor Participants. Conduct educational seminars/webinars focusing on Plan features and investments, as well as general investment-oriented and retirement-related seminars. * Meet one-on-one to conduct financial advisory investment counseling sessions with employees and retirees. * Interface with Plan Administration, legal counsel, and Plan Sponsors to identify, resolve, and respond to participant issues. * Work with Plan Sponsors to increase participation among their employees. * Contribute to the development and implementation of presentation material. * Assist in scheduling retirement seminars/one-on-one appointments. * Maintain compliance with all firm and FINRA regulatory requirements. * May provide guidance and training to more junior staff * Additional responsibilities may be assigned Knowledge & Experience: * Minimum 3 years of experience in retirement/financial services * Bachelor's degree or equivalent experience * FINRA Series 6 or 7 and 63, 65, 66 * Strong interpersonal & communication skills * Strong presentation skills * Identifies and resolves problems in a timely manner; Gathers and analyzes information and develops alternative solutions * Looks for ways to improve and promote quality * Strong organization skills; demonstrates accuracy and thoroughness * Ability to drive throughout territory #LI-NV1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $73,900 - $92,370 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer * Health, dental, vision and life insurance plans * 401(k) Savings plan - with generous company matching contributions (up to 6%) * Voya Retirement Plan - employer paid cash balance retirement plan (4%) * Tuition reimbursement up to $5,250/year * Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. * Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: * Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. * Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. * Team Mentality: Partnering effectively to drive our culture and execute on our common goals. * Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. * Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Getting to Know the Opportunity: The Income and Growth Summer Student will conduct in-depth research to review and forecast stock performance and deliver actionable recommendations. Focus on multi-asset and equity investment products. The Contributions You'll Make: Monitor daily news flow and market developments Analyze companies using qualitative and quantitative tools Leverage internal/external research; accounting and financial analysis skills Generate investment ideas Collaborate effectively and communicate insights clearly Build and maintain industry relationships Participate in skill development programs Other duties as assigned Preferred Knowledge & Experience: Currently enrolled in a finance, economics, or business-related undergraduate degree Self-motivated with strong initiative Excellent communication skills Proficient in MS Word, Excel #LI-MN1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $23.00/hr. USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Job Description What is the Pay Range? 2026 Pay Scale: 21.00-26.00 2025 Pay Scale: 20.50-25.50 Please note, at the time of offer, your pay rate will be determined from the pay scale of your start date. For example, if your start date is in 2025, your offer will be from the 2025 pay scale shown above. Nurture talent, fuel growth and embrace the TEAL! SDCCU's compensation philosophy is focused on ensuring employees are paid fairly and equitably without regard to race, sex, age, national origin, color, religion, or mental or physical disability. It is also our intent that our compensation program helps to attract, retain, and recognize individual contributions. Position Summary: The position of Receptionist is established to coordinate and direct lobby/phone traffic while providing prompt, professional and accurate assistance to members. Participate in the promotion of Credit Union products and services to existing and potential members. Maintain quality service standards set by the organization. Minimum Qualifications (Education, Experience, Skills) High school diploma or equivalent. 1 year of customer service experience or SDCCU member facing work experience may be considered. Knowledge of member interviewing techniques, ability to identify and offer/refer products and services to meet members' financial needs. Possess effective human relations and communication and organizational skills. Professional appearance and demeanor. Essential Duties and Responsibilities Greet members/potential members to establish rapport; probe to determine financial needs; direct to appropriate employees for assistance. Prepare members/potential members for interactions with credit union representatives by determining their eligibility, services needed, and providing any necessary documents. Answer phone calls within three rings; maintain positive demeanor, ensure phone coverage at all times; provide timely, complete and accurate messages. Maintain scheduling calendar in a clear, consistent, complete and accurate manner to include: appropriate timeframes for appointments, evenly distributing appointments, documenting days out of the branch and handling schedule changes. Have an awareness of staff and management activities to ensure accurate information is relayed to callers. Attend to member concerns, or refer member to appropriate employee for assistance. Identify and offer products and services to members to meet their financial needs and/or refer the member to an appropriate representative or partner. Participate in campaigns, contests, member outreach efforts, meetings and one on ones with management. Accurately track all referrals/sales. Meet established performance goals as assigned. Accurately record and track all member interactions, following policy and procedure and maintaining integrity in all actions Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties & Responsibilities May serve as MSR or in other related capacities as directed by management. May be required to work weekends and/or extended hours, to include offsite events. Perform other duties as assigned. Physical Demands and Work Environment While performing the duties of this position, the employee is regularly required to talk and hear; to reach with hands and arms, use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to walk, stoop, kneel, crouch or crawl. The noise level in the work environment is usually moderate. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The noise level in the work environment is usually moderate. Monday: 8:30-5:30pm Wednesday: 8:30-5:30pm Friday: 8:30-5:30pm Saturday: 8:30-2:30pm Part Time - 30 hours

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Getting to Know the Opportunity: This paid internship will provide students enrolled in an accredited program the opportunity to work in a real world, high-tech environment. Contributions You'll Make: Students have the opportunity to work with a variety of systems, from traditional office applications to sophisticated security systems, networking, web, and other technologies. A fast-paced environment affords the right candidate a unique opportunity to be exposed to a variety of technologies and its application to solution business opportunities and challenges. Areas of opportunity include: Data Management & Enterprise Architecture Corporate Systems, Quality & Vendor Management Infrastructure Services Retirement Services Digital Security Services Employee Benefits Preferred Knowledge & Experience: Pursuing an undergraduate or graduate degree in Computer Science, Information Technology, Management Information Systems or related fields Minimum GPA of 3.2 Self-motivated, excited about learning, comfortable working in a collaborative environment characterized by open sharing of feedback to achieve optimum outcomes. Strong communication and presentation skills Detail oriented with solid analytical capabilities - being able to see things differently than others with substance and relevance. #LI-MN1 #LI-Remote Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $25.00/hr.-$30.00/hr. USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now About the Role We're looking for a hands-on AI Architect to lead the design and deployment of cutting-edge AI solutions that drive operational efficiency and innovation across our organization. As our AI Champion, you'll work cross-functionally to identify high-impact opportunities, architect scalable GenAI and agentic workflows, and bring transformative AI capabilities to life. Finance industry experience is preferred but not required. What You'll Do * Collaborate with business and technical stakeholders to translate real-world challenges into AI-powered solutions * Architect and build GenAI chatbots and agentic workflows for automation, decision support, and customer engagement * Design and implement embedding models and vector indexes for intelligent search and recommendation systems * Set up and optimize Azure cloud infrastructure to support scalable GenAI and agentic AI pipelines * Lead AI projects from ideation to production, ensuring alignment with business goals and measurable outcomes * Communicate complex AI concepts to non-technical stakeholders across departments * Monitor and refine AI models to ensure accuracy, performance, and reliability * Stay ahead of AI trends and tools to continuously evolve our capabilities What You Bring * Proven experience designing and building GenAI chatbots using LLMs and prompt engineering * Hands-on development of agentic workflows that integrate reasoning, planning, and tool use * Strong understanding of embedding models, vector databases, and semantic search * Experience with Azure AI services (OpenAI, Cognitive Services, Azure ML, etc.) * Familiarity with AI Foundry, Snowflake, Databricks, and/or UiPath * Proficiency in Python and modern ML frameworks (LangChain, Hugging Face, PyTorch, etc.) * Knowledge of MLOps, CI/CD pipelines, and model governance * Bonus: Experience applying AI to real-world business operations or customer-facing applications * Bonus: Experience in financial services use cases like credit scoring, fraud detection, or portfolio optimization Why Join Us * Shape the future of AI innovation * Work with cutting-edge tools and technologies * Collaborate with a forward-thinking team * Make a measurable impact across the organization Ready to architect the future with AI? Apply now or reach out to learn more. #LI-LW1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $180,000-$195,000 Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer * Health, dental, vision and life insurance plans * 401(k) Savings plan - with generous company matching contributions (up to 6%) * Voya Retirement Plan - employer paid cash balance retirement plan (4%) * Tuition reimbursement up to $5,250/year * Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. * Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: * Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. * Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. * Team Mentality: Partnering effectively to drive our culture and execute on our common goals. * Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. * Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Position Summary: We are seeking a Financial Reporting Manager to join the Business Unit Controllers team. This individual will deliver dependable financial information to both internal and external stakeholders, analyze periodic financial outcomes, and act as a business advisor to ensure accurate accounting for new products and transactions. Profile Responsibilities: Partners with business units, consults on accounting considerations related to new transactions/products and prepares accounting memorandums summarizing accounting conclusions Leads purchase accounting conclusions and ledger set up including designing disclosures related to business acquisitions Understands products and services offered in different business segments and business results; supports financial reporting by preparing information needed for GAAP and Statutory reporting requirements Critically analyzes financial results of business segments to understand variances including documentation in collaboration with business unit partners and present to management Prepares US GAAP disclosures included in Forms 10-Q/K through the execution of the company's policies, procedures, and controls Conducts SEC, GAAP, and STAT research, including peer research for various disclosures as needed and leads effort related to adoption of new accounting pronouncements Effectively interacts, communicates, and maintains liaison with other functional departments to ensure the quality, accuracy and completeness of the financial reporting disclosures Leads various projects as assigned including the process improvement initiatives related to financial reporting as well as the implementation of new or expanding the usage of certain existing financial reporting tools and other improvement initiatives Ability to directly manage, mentor, coach and oversee junior team members and functional areas Interact with internal and external auditors as needed; helps lead and support audit initiatives as required Manage other corporate and accounting responsibilities Knowledge & Experience Bachelor's degree in Accounting CPA required Minimum 7-10 years of experience, including public accounting or SEC reporting environment within the insurance industry Deep understanding of US GAAP and competency in preparing financial statement disclosures and performing financial analysis, knowledge of Statutory reporting preferred Able to assist other analysts, consultants and managers with advanced problem solving and complex analysis A self-starter, critical thinker, proactive, detail oriented, self-motivated, self-disciplined and performance driven team player; ability to work and perform tasks with little direction #LI-SS1 #LI-Remote Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $120,000 - $150,000 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview In this role, responsibilities will include originating home loans and lines of credit though direct contacts with members or by referrals from assigned branches or other referral sources. Responsibilities * Meets with members to discuss loan programs and recommends appropriate product(s) to meet the member's needs. * Develop referral sources through local realtors, and in the community. * Recognize Cross sell opportunities and refer to appropriate team. * Responsible for obtaining and submitting a complete loan application with the required supporting documentation. * Responsible to notify the borrower of decline and refer to PCS for an alternative solution. * Responsible to meet minimum production goals assigned. * Responsible to meet disclosure requirements for all real estate loans. * Maintain accurate status in origination systems for all loans assigned. * Make presentations and represent Patelco Credit Union at functions as directed. * Keep members personal information safe and secure per Patelco's Security Policy. * Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. * Knowledge of FNMA and FHLMC guidelines preferred * Excellent oral and written communication skills. * Good public relations ability * Demonstrate skill in planning, organizing, and controlling work: * Ability to work in a team environment. * Must have ability to use personal computer with emphasis on Word and Excel. Qualifications * 2 years of experience of external real estate or mortgage loan sales * This role is 100% travel. Ability to travel is required. Must have valid CA driver's license Target Base Pay $22.00/hr This role offers a competitive compensation plan that includes a base salary combined with a variable compensation plan with on-target earnings. Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview The Branch Team Lead is responsible for delivering high quality member service while focusing on complex issues and using their knowledge of our multiple products to maximize member participation. This role will serve as a trusted advisor to our membership and will leverage their expertise to deliver a vision of financial well-being to our members while providing outstanding member service. As a Branch Team Lead in our branches you will have the opportunity to support branch leadership on day to day operations. Responsibilities * Offer best in class service to our members through prompt, efficient, courteous, and professional interactions. * Focus on member financial well-being, acting in the best interest of the membership. * Collaborates effectively with branch leadership to execute initiatives while building and nurturing strong team member relationships. * Identifies solutions for new and existing members based on their short- term and long-term needs. * Conduct transactions such as opening new accounts, loan processing, funding, assisting with deposits and withdrawals, cashier's checks, money orders, and other complex transactions. * Learn and adapt to new information, procedures, processes, and technology platforms. * Identifies coaching and training opportunities to help develop, motivate, and support team members. * Help, support and enforce branch specific strategies to grow branch initiatives. * Ensure adherence to policies and procedures and that regulatory compliance standards are met by all team members. * Complete required branch internal audits as needed. * Review and maintain knowledge of product guides, fees, and policies to stay current on offerings for product suggestions. * Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. * Assess risk associated with your business processes and identifying control deficiencies to drive the company compliance and risk mindset and business performance. * Perform other duties as assigned. Qualifications * Must have HS Diploma/GED * One year minimum of excellent cash handling experience * Minimum 2-3 years of prior experience in financial services or sales-oriented environment required * Experience in financial services and knowledge of financial services industry, products, and solutions * Possession of strong customer service and sales skills, especially in a banking or retail environment preferred * Excellent computer skills MS Windows and MS Office (Word & Excel) * Ability to be well organized, team-player, motivated and flexible with working hours * Outstanding oral and written communication skills * Ability to perform multi-task and detail oriented * Demonstrated ability and desire to thrive in a challenging fast paced work environment * Is an enthusiastic, passionate, highly motivated self-starter with a strong work ethic. * Communicates effectively and confidently while engaging all members and team members. * Applies strong critical thinking and problem-solving skills to meet member and team member needs. Target Base Pay $26 /hr Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Getting to Know the Opportunity: The accounting student will have the opportunity to work in the financial reporting division of a Fortune 500 corporation. The Contributions You'll Make: Responsibilities to include: •Assist with the preparation of various accounting entries and financial reports •Interact with other functional departments to ensure the quality, accuracy, and completeness of the financial information •Develop and utilize various analytical reports to assist with the understanding and validation of financial information •Coordinate, conduct and document work papers of financial reporting activities •Assist with various projects as assigned by supervisor •Serves as a key team member that meets the ultimate objectives of the team, department, and organization •Other duties as assigned Preferred Education & Experience: •Pursuing a bachelor's or post-graduate degree in accounting •Proficient in Excel and Microsoft Office •Strong work ethic and organizational skills #LI-MN1 #Remote Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $23.00/hr.-$27.00/hr. USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now The Finance Technology Strategy (FTS) team is committed to driving operational excellence, delivering service excellence, and enabling a culture of continuous improvement within the Finance function. By harnessing technology enablement, process re-engineering, and innovative thinking, we strive to create a best-in-class Finance function that empowers our teams to achieve their goals with a focus on Voya's core resources - people, process, data, and technology. Our (FTS) mission is to serve as internal advocates and strategic partners across the Finance organization, acting as change agents and Finance technology SME's focused on continuous improvement. We strive to develop and implement both strategic and tactical solutions that elevate the Finance function and support Voya Financial's vision and objectives. Key Responsibilities: Collaborates on business requirements and solutions Performs accounting updates in test environments Develops and executes test plans independently Prioritizes defects and assesses production readiness Configures and support Oracle Cloud ERP Financials modules Resolves complex post production problems Regularly leads and facilitates meetings Maintains SOX documentation Other duties as assigned Minimum Knowledge & Experience: Bachelor's degree in Finance, Accounting, Business Administration, or Information Technology/Systems. Minimum 5 yrs experience with Oracle Cloud ERP Strong understanding of accounting principles and operations Strong analytical skills Meeting facilitation experience Project management skills #LI-SS1 #Remote Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $94,370 - $117,960 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview The Senior Accountant is responsible for operational accounting and controls and General Ledger (GL) account reconciliations supporting the Finance team at Patelco Credit Union. In this role, responsibilities for the Senior Accountant include, but are not limited to being a subject matter expert for GL account reconciliations and recording of day-to-day operational transactions, preparing specialized reports and analyses; developing accounting procedures and controls; business process re-engineering and providing leadership and assistance to less experienced accounting staff. This Senior Accountant in this role performs complex tasks requiring advanced professional experience, knowledge and competency in accounting principles and practices. This position requires an organized, technically proficient accountant with an analytical mind and learning agility. They will possess the ability to utilize critical thinking, discretion and judgment on assignments that are varied, diverse and difficult in nature. Success in the role requires embracing, and meeting, the changing needs of the department, along with building effective relationships and credibility across the organization. Responsibilities * Ensure appropriate technical accounting is applied to recording Patelco's products and services under accounting standards codification and/or regulatory requirements. * Perform varying month-end close tasks, such as operational entries as well as perform variance analysis and interact with business partners to resolve and document variances, and validation of transactions and balances in accordance with audit and internal control techniques. * Effectively describe accounting processes and controls with external and internal auditors, and provide supporting documentation as requested * Prepare financial analysis and schedules in response to management requests, including summary schedules appropriate for senior level audience * Assist in the preparation of technical accounting memos providing documentation of the company's application of accounting principles to specific transactions. * Analyze daily and monthly general ledger transactions * Create and update standard of procedures, process flowcharts and documentation of significant processes. * Interact and partner with other Patelco teams and provide strong consultation feedback as it relates to accounting matters * Prepare high-volume/complex GL account reconciliations ensuring appropriate support and resolve out of proof conditions. * Perform review and approval on GL account reconciliations, * Ensures appropriate reserves and write-offs are completed for aged reconciling items in accordance with policy * Identify, communicate, and assist in implementing opportunities for process improvements and efficiency gains * Contribute to automation efforts of reconciliations processes through implementation of technology solutions (ex: BlackLine) and project management * Assess and make internal control recommendations to reduce financial statement risk * Multi-task priorities in a fast-paced work environment and meet deadlines * Identify inefficiencies, opportunities to streamline business processes, and implement change * Lead and collaborate to execute with a results-orientation * Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. * Perform other duties as assigned Qualifications Minimum Qualifications * Bachelor's Degree in Accounting or Finance (Master's degree preferred) * 7+ years' accounting in one or a combination of internal/external audit, operational accounting, or internal controls experience * Strong understanding and hands-on experience applying Generally Accepted Accounting Principles (GAAP), and Accounting Codification Standards and internal controls. * Financial institution experience preferred * Public accounting or audit experience is a plus * Ability to execute in a fast-paced, high-demand, environment while balancing multiple priorities Physical Activities/Requirements * Located at Dublin, CA headquarters * Hybrid - 3 on-site days per week Target Base Pay $88,488 - $110,607 per year Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Profile Summary: The Sales Director will successfully direct large market Corporate and Tax Exempt (excluding government) Net New sales activities for plan sponsors with retirement plan assets of $500 million or more in assigned terrritory. Profile Description: Works closely with advisors, consultants, and prospect plan sponsors on generating net new retirement plan sales in the assigned area and in developing and maintaining relationships. Develops and recommends sales plans for assigned area. Recommends marketing and sales support initiatives to support and maximize sales efforts. May assist marketing and new business development staff in developing and launching new products. Coordinates RFP responses and sales finals presentations for new business opportunities, as well as sees through into implementation stage May participate on special projects contributing directly to sales efforts in such areas as product development, marketing and compensation. Participates in regional conferences and events to network with prospective decision makers Other duties as assigned. Knowledge & Experience: Bachelor's degree or equivalent experience 6-8 years or sales and/or marketing experience, retirement plan sales experience preferable Strong presentation skills & problem solving skills. Excellent verbal and written communication skills In depth knowledge of financial products and services, preferably within institutional retirement services market Series 6/63 preferred, or required within 90 days of hire Salesforce.com or comparable CRM database experience a plus ***This individual will need to sit in the US west, CA, NV, UT, WA, OR, CO, AZ*** #LI-NV1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $121,950 - $152,442 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview Are you ready to make a difference as a Personal Banker (Member Solutions Specialist) and elevate our members' experience by delivering exceptional service? This exciting opportunity empowers you to maximize member engagement by providing a range of product options. You will directly assist members in opening new accounts, offering credit card products, Money Market/CD accounts, consumer loans, and mortgage loans. We're united in our mission to help uplift each other, our members, and the communities we serve. Responsibilities * Offer best-in-class service to our members through prompt, efficient, courteous, and professional interactions. * Serve as a subject matter expert in our products and services offerings, new accounts, and consumer lending processes. * Assist members with complex financial transactions and accounts and ensure their needs are met through proactive follow-up and resolution. * Build our members' financial health through conducting thorough consumer loans, home loans, and new account interviews using available tools to uncover financial needs and submit applications as needed. * Advise our members in the areas of debt management, credit advancement, mortgages, and overall financial well-being. * Engage members in an in-depth financial health evaluation using available tools to recommend and open appropriate products and services. * Support community relationships on an as-needed basis * Adopt new and existing tools that will enhance the member experience and consultation process. * Advocate member adoption of new technology, campaigns, promotions, and digital products. * Partner with our internal experts to recommend products and services to our members so they can achieve financial freedom. * Be a resource to train new and existing team members as needed * Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. * Assess risk associated with your business processes and identifying control deficiencies to drive the company compliance and risk mindset and business performance. * Other duties as assigned. Qualifications * Minimum 3-5 years of prior experience as a teller and personal banker * Maintain eligibility for NMLS, Medallion, and Notary certifications. * Excellent verbal, written, and social communication skills * Ability to be professional and understanding in all interactions. * Willing and able to be flexible and adapt to changing job requirements * Ability to operate as a self-starter with strong organizational skills * Passion for providing exceptional service, Integrity, and Resourcefulness * Eagerness to learn and a drive for continuous improvement * Savvy with PCs, email, and proficient in all Microsoft Office suite of products * Some evenings and Saturdays are required * Must be willing to travel * Bachelor's degree in business, Finance, or associated field preferred Target Base Pay $27.50 / hr Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview As a Teller (Senior Member Service Representative) in our branches, you will have the chance to make a difference in the lives of every member you serve. You will be responsible for delivering high-quality service by assessing the Members' needs while processing their transactions efficiently. Responsibilities * Provide excellent service to our diverse members through prompt, efficient, courteous, and professional interactions. * Analyze members' needs while processing transactions, including cash handling, and provide education and recommendations on products and services that improve their financial health. * Build relationships with members through effective listening, interviewing, and communication skills to determine products and services that benefit their financial well-being. * Open accounts and submit simple loan applications for new and existing members after conducting a thorough needs assessment to determine the appropriate product(s) or service(s) that help them achieve financial freedom * Engage with new and existing members via follow-up activities, including outbound calls and community engagement events when appropriate. * Partner with branch leadership to maintain operational integrity while mitigating risk, following the standards of the organization. * Work cross-functionally across the organization to assess, handle, and follow through with complex account inquiries, transactions, or member concerns. * Adopt new and existing tools that will enhance the member experience and consultation process. * Exercise informed judgment as appropriate to accommodate members. * Serve as a resource to train new and existing team members as appropriate. * Advocate member adoption of new technology, campaigns, promotions, and digital products. * Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. * Assess risk associated with your business processes and identifying control deficiencies to drive the company compliance and risk mindset and business performance. * Other duties as assigned. Qualifications * Minimum 1-2 years of prior customer service experience within the financial services, food industry, hospitality or retail environment required * Excellent verbal, written, and social communication skills * Ability to be professional and understanding in all interactions * Willingness and ability to be flexible and adapt to changing job requirements * Passion for providing exceptional service, integrity, and resourcefulness * Eagerness to learn and a drive for continuous improvement. * Savvy with PCs, email, and proficient in all Microsoft Office suite of products * Some evenings and Saturdays are required * Minimum of a High School Diploma/GED * Must be willing to travel Target Base Pay $29 / hr Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview The Senior Analyst, Security Governance Risk & Compliance will be responsible for supporting and enhancing the Patelco Security GRC program by identifying, assessing and managing risks while ensuring adherence to internal policies, industry standards and regulatory requirements. This role collaborates with business and technology teams to strengthen risk management practices, maintain security and compliance frameworks, and drive continuous improvement in Patelco's overall security posture. Responsibilities * Supports the development and on-going management of the Security Governance, Risk & Compliance program * Develops and maintains security standards, process documentations and control objectives * Develops and maintains security control mappings to relevant frameworks * Matures and enhance the information security awareness and training program * Performs and manages the Information Security, Information Technology and Third-Party risk assessments * Develops and maintains the risk and controls register and monitor risk treatment strategies and control effectiveness * Monitor and escalate unresolved security issues, exposures, misuse, policy violations and other non-compliance situations to Security Leadership * Provide continuous tracking and monitoring of Security Program metrics * Work closely with First Line of Defense teams, to identify potential security weaknesses, define potential impact and develop effective mitigation strategies * Collaborate with Internal Audit and Compliance teams for security and technology audit-related activities * Monitor industry regulatory environment for impact on security programs and changes to security compliance standards * Performs other duties as may be assigned Qualifications Minimum Qualifications * Bachelor's degree in Information Technology or similar field of interest or equivalent work experience. * Professional certifications in Information Security, Risk Management and/or Compliance is preferred - CISSP, CISA, CRISC, etc. * Minimum of 10 years in Information Security with GRC as focus area. * Minimum of 5 years with Third Party Risk Management * Minimum of 5 years performing qualitative and quantitative IT/IS risk assessments * Extensive experience with Information Security and Risk Management standards, practices, methods, frameworks including NIST, PCI, ISO 27001, ISO 27005, FAIR, OCTAVE, etc. * General understanding of security risks and trends, security compliance assessments, and audits. * Strong experience in developing information security documentation - standards, procedures and guidelines Physical Activities/Requirements * This is a hybrid role based out of our Dublin Headquarters 3x/week. Target Base Pay $115,548-$144,435 per year Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you. Overview The Assistant Branch Manager will co-lead the development of team members, strategic planning, executing Retail initiatives to enhance member experience through identified opportunities and strategies. In this role, responsibilities will include managing and providing vision and leadership to the branch team members. As an Assistant Branch Manager, you must display passion for member's financial well-being, as well as be able to showcase and coach to. Responsibilities * Assists Branch Manager in developing and implementing strategies to capitalize on opportunities, highlight the features and benefits of our products and services, support overall credit union member services, promotions and member service objectives and expectations. * Support Branch Manager in developing a culture within the branch in which quality and continuous improvement on all performance accountabilities and member interactions. * Develops and inspires a highly efficient and productive branch team focused on delivering exceptional member service and offering solutions to improve members' financial well-being by tailoring recommendations with Patelco's products, services, and digital solutions. * Ensure all team members are trained on all functions within the branch through effective communication and implementation of new/revised policies and procedures. * Proactively identify any potential issues keeping the branch and team members from providing exceptional member service and collaborate on solutions with the Branch Manager. * Respond and monitor branch's Financial Wellbeing Survey feedback from members, and provide coaching, training and feedback to team members and departments as necessary. * Identify any potential issues keeping the branch and team members from providing exceptional member service and collaborate on solutions with the Retail Performance Manager and Regional Director. * Ensures delivery of exceptional member experience and handles member escalations with a sense of urgency. * Supports the career development of team members through consistent coaching, professional development, and purposeful career pathing steps. * Collaborates with business partners to proactively acquire new business relationships and expand existing business relationships. * Understands and models the Mission, Vision, and Core Values with both team members and members. * Ensures the daily branch operations are conducted in accordance with established credit union policies to include legal and regulatory requirements. * Manages and leads team members through a changing environment and resolves stressful situations with tact and diplomacy. * Maintains thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures and bank products and services. * Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. * Assess risk associated with your business processes and identifying control deficiencies to drive the company compliance and risk mindset and business performance. * All other duties as assigned. Qualifications * Bachelor's degree (B.A./B.S.) or AA in business related discipline or equivalent (preferred) * Three to four years' prior branch supervisory or team lead experience in a credit union or banking environment * Excellent computer skills MS Windows and MS Office (Word & Excel) * Excellent organization and time management skills. * Demonstrated proficiency in supervising and motivating team members. * Ability to manage all priorities and workflow with versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. * Ability to organize and prioritize information, job tasks and workload to consistently complete all branch work in a time sensitive manner. * Ability to work independently and as a team member while using discretion in decision making and good judgment problem solving * Excellent written and oral communication skills; strong organizational, problem-solving, and analytical skills. Target Base Pay $30.85 - $36.29 / hr Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health: * Exceptional Medical, Dental, Vision, and Life Insurance benefits * Rewards for completing wellness related activities Financial Health: * Competitive compensation packages with bonus opportunity * 401(k) with 3% Safe Harbor and 5% employer match * Discounts on loan products * Tuition reimbursement Emotional Health: * Employee Assistance Program (EAP) * PTO for part-time and full-time positions * Paid holidays Personal Development: * On-the-job training and skills development * Internal transfer opportunities for career growth * Volunteer work Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123