Pathology secretary/transcriptionist entry level jobs - 30 jobs
Scheduling Coordinator
Visiting Angels Columbus West 4.4
Columbus, OH
Job DescriptionScheduling Coordinator - Senior Home Care
Position Type: Full-Time, in person
Compensation: $52,000 - $58,000/yr. Plus bonuses, commission, benefits, and PTO
The Scheduling Coordinator plays a vital role in ensuring clients receive consistent, high-quality care by managing and maintaining caregiver schedules. This role requires balancing client needs, caregiver availability, and agency policies to create seamless care experiences. The Scheduling Coordinator is the primary point of contact for caregivers regarding assignments and scheduling, while also supporting clients and families with timely communication and schedule adjustments.
Key Responsibilities
1. Scheduling & Coordination
Develop, maintain, and update caregiver schedules to ensure all client needs are met.
Match caregivers with clients based on skills, experience, location, and client preferences.
Ensure continuity of care by minimizing changes in caregiver assignments whenever possible.
Adjust schedules promptly in response to call-offs, client changes, or emergencies.
Track caregiver availability, preferences, and restrictions in scheduling software.
2. Communication & Support
Act as the main liaison for caregivers regarding schedules, shift confirmations, and changes.
Communicate promptly with clients and families regarding any changes in caregiver schedules.
Provide professional, courteous, and compassionate customer service to clients, families, and staff.
Collaborate closely with the team to ensure client care plans are fully supported.
3. Documentation & Compliance
Maintain accurate and up-to-date schedules in agency systems.
Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments.
Document caregiver call-offs, tardiness, or availability changes for performance records.
Assist with timesheet and payroll verification by confirming shifts worked.
4. Team Support
Work closely with recruiters and HR to understand caregiver staffing levels and availability.
Provide feedback to management regarding caregiver performance or recurring scheduling issues.
Participate in after-hours or on-call scheduling rotation, if required.
Qualifications
Experience:
Previous experience in scheduling, staffing coordination, or office administration preferred.
Experience in home care, healthcare, or senior services strongly preferred.
Skills:
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills (both verbal and written).
Proficient in scheduling software, Wellsky (formerly ClearCare), and basic computer applications.
Ability to remain calm under pressure and resolve scheduling conflicts quickly.
Compassionate, patient, and professional demeanor when working with seniors and caregivers.
Working Conditions
Standard office environment with frequent phone and computer use.
May require participation in after-hours on-call scheduling rotation.
Fast-paced environment requiring quick decision-making and adaptability.
Remote days are available.
Why Join Visiting Angels?
At Visiting Angels, we are dedicated to providing compassionate, professional home care that helps seniors live safely and independently. As a Scheduling Coordinator, you will play a critical role in making sure every client receives the right care, from the right caregiver, at the right time. Join a supportive team where your organizational skills directly improve the lives of families in our community.
$52k-58k yearly 3d ago
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Patient Coordinator
Dermafix Spa
Columbus, OH
Skinfinity spa (***************************** is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
Address of the Spa: 99 N Brice Rd Suite 120, Columbus, OH 43213
$28k-39k yearly est. Auto-Apply 60d+ ago
Surgical Patient Coordinator
Donaldson Plastic Surgery, LLC 4.1
Dublin, OH
Job DescriptionSurgical Patient Coordinator About Donaldson Health Donaldson Health (“Donaldson”) provides Surgical, Aesthetic, and Functional Medicine treatments to empower you to unleash your inner confidence and bring out the very best version of you. We celebrate the uniqueness of each patient's journey and provide an uplifting, empowered environment at the intersection of medical and boutique retail - not a spa, and not a stuffy doctor's office.
We keep it real. We resemble our patients who are smart and active and down-to-earth, with families and hobbies and multiple interests. We identify with our patients' concerns, understand their perspectives and are here to help. We take our jobs seriously and do not treat medical aesthetics like reality TV. And because we understand the mind-body connection, we see the whole person - not just a body part or a quick-fix procedure.
Surgical Patient Coordinator overview
At Donaldson, the Surgical Patient Coordinator plays a vital role in the Practice's surgical patient interactions. With responsibility to surgeons and their patients, the Surgical Experience Coordinator demonstrates the Donaldson culture to both new and potential clients, while fostering an environment of cooperation, positivity, and empathy amongst the team. Executing the surgical coordination system, the Surgical Patient Coordinator builds relationships with surgery centers and vendors to ensure Donaldson's reputation only grows. The Surgical Patient Coordinator is focused on keeping surgeons busy in the OR by coordinating across the organization to develop strategies that maximize productivity and conversion. Finally, and most importantly, the Surgical Patient Coordinator is responsible for the development of meaningful, caring, and collaborative relationships with all our patients.
Core responsibilities
Assist patient through the surgical booking experience, from prepping quotes for the initial consultation to the interactions with patients between initial consultations and surgery booking and any communications prior to the surgery.
Maintain intricate knowledge of surgical procedures and Practice offerings and pricing models and goals and be able to interpret and apply that knowledge to meet patient goals with ultimate goal of booking surgeries.
Quickly build accurate quotes based on information provided by individuals in the first consultation, and communicate with patients about surgery quotes, financing options, and cancellation policy, helping them understand options and working with them to book the surgery.
Provide detailed written summaries of quotes to patients and potential patients after initial consultation to give them all relevant information needed to be able to book surgeries.
Track quotes given and booking rate; track reasons given for not booking, and follow up with those who have not elected the surgery to try to get them to book; set up in-person consults as needed to try to drive booking.
Once patients have booked surgery, schedule surgery and payment deadlines and communicate information to the patient; during second consultation, meet with the patient and go over before and after photos, walk patient through the surgical journey, both before and after, and answer any questions patient may have.
One week prior to surgery, send patient details needed immediately before or the day of the surgery, share testing requirements and items for patient to take to the surgery center and confirm implant info.
Ensure all patient paperwork is completed prior to surgery and order any pre-admission testing or pre-operative clearance as needed; additionally, ensure results are received and recorded
Build relationships with surgical patients to enlist vocal brand ambassadors.
Manage OR and procedure schedules, including coordinating timing and paperwork with surgery centers and second consult and procedure schedules internally.
Manage patient payment spreadsheet; check in prior to surgery and follow up with patients if needed; communicate cancelling and rebooking as needed for non-payment; find other patients to fill canceled spots.
Collect and accurately patient copayments and insurance payments.
Submit accurate prior authorizations for insurance cases to ensure coverage and coordinate communications with insurance companies.
Receive and coordinate verification of post-operative reports from the Surgeons.
Complete LOA and FMLA paperwork for patients for surgery patients.
Oversee implants for surgery, including procuring right sizes, filling out consignment sheets, and providing implants to first assist to bring to the surgery center; order implants or notify responsible individual as necessary to maintain stock; track and label implants in inventory.
Accountable for tracking and managing implant warranty cases; work with First Assist to ensure implants are explanted and sent back to the manufacturer; follow up as needed to resolve issues.
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$34k-42k yearly est. 12d ago
Scheduling Coordinator
Dimichaelangelo Family Dentistry Inc.
Westerville, OH
Job Description
The Scheduling Coordinator engineers, monitors, and manages the dental schedule for multiple providers and helps patients understand their treatment needs, treatment options, and payment options. The Scheduling Coordinator will also perform all general front-office duties for the dental office.
Skills and Qualifications:
Knowledge of appointment coordinator procedures
Skilled in the use of standard office equipment including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)
Ability to maintain composure and professionalism when exposed to stressful situations
Ability to develop trust with the doctors, co-workers, and patients
Ability to work cooperatively with management, staff, and patients
Ability to prioritize, organize, and complete tasks in a timely and independent manner.
Duties and Responsibilities:
Provide an exceptional patient experience by ensuring that patients are scheduled properly using the correct scripts and in a timely fashion.
Prepare, maintain, and monitor schedules.
Fill canceled/rescheduled appointments assuring the schedule is full.
Understand dental procedures and dental terminology for proper scheduling and treatment coordination.
Schedule and confirm patient appointments.
Monitor the log of unpaid insurance claims. Call insurance companies and follow up on claims more than 14 days old
Review and discuss treatment plans with patients along with payment options and policies.
Verify dental insurance information.
Greet patients as they come in. Make sure every patient that comes in has an identification photo and accurate personal and insurance information in their accounts.
Announce patients arrivals to staff. Monitor the clock to make sure all patients are seated on time
Scan patient forms into dental software and manage the document center.
Obtains necessary financial, and/or medical updates along with HIPAA forms.
Answer incoming calls including new patient calls, emergencies, requesting records, and follow-up.
Work closely with clinical staff and other front office staff to ensure smooth flow of patient care.
Perform general front office duties and other duties as required.
Physical Requirements:
The following physical activities described are a representation of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the individual is required to utilize repetitive hand, wrist, and finger movements; walk, stand, and sit for extended periods; raise and lower objects; occasionally required to stoop, bend, kneel, and reach above shoulders; and occasionally lift up to 25 pounds. The specific vision abilities required by this job include close vision.
$30k-44k yearly est. 2d ago
SPENGA Front Desk and Sales
Spenga Columbus
Hilliard, OH
A SPENGA Front Desk Supervisor is a positive, energetic, and efficient individual who warmly welcomes and takes care of members. We Offer:
Commission opportunities
Free employee membership
Competitive Pay
SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit)
Exciting, social, and positive working environment
Like-minded team members
Team building activities and social events
Community driven focus
Also, additional perks!
Qualifications:
Strong management and leadership abilities
Previous sales experience is required; preferably high-end goods or services
Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy
Motivation and drive
Excellent customer service and sales skills
Experience and/or certifications in personal training, group training, spin, and yoga are a plus
Responsibilities:
Sell memberships and retail
Meet and exceed sales and retention expectations
Retain and increase client participation
Set up and reset studio equipment before and after classes.
Maintain clean facility
As a SPENGA ambassador, managers will promote, sell, and add to the SPENGA culture in and out of the studio.
About SPENGA:
SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 70+ studios running and 340+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.
$28k-37k yearly est. 11d ago
PATIENT CARE REPRESENTATIVE
Heart of Ohio Family Hea Lth Centers 3.0
Columbus, OH
Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion.
Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable).
Reports to : Operations Supervisor
Supervises : No
Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy
Work Schedule : F/T
Monday through Friday during standard business hours but will include some evenings and weekends as well.
Times are subject to change due to business necessity
Non-Exempt
Job Duties : Essentials considered to the successful performance of this position:
Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs
Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion
Contact and secure community presentation locations and recruitment of participants
Provide information in a fair, accurate and impartial manner that is culturally appropriate
Educates patient's regarding what is offered based on the needs of the patient
Researches, and informs and patients about the health care options available
Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable)
Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable)
Accurately, clearly and efficiently documents actions taken and activities performed
Other related duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Willingness to work with all cultural and socioeconomic groups without judgment or bias
Demonstrates ability to cooperatively work/mediate with all age groups and family groups
Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language
Ability to work with minimal supervision and exercise sound independent judgment
Strong verbal and written communication skills
Preferred holder of interpreting certificate (if applicable)
Some experience in community relations/education and public presentation preferred
Experience in or with community healthcare a plus
Must be able to work independently as well as with a team
Reliable transportation a must
Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
Knowledge of federal, state and local laws and regulations about health care.
Ability to communicate (orally and in writing) in a professional manner
Ability to maintain an established work schedule to ensure dependability and accuracy of work quality
Equipment Operated :
Telephone & Fax
Computer & Printer
Scanner
Calculator
Other office and medical equipment as assigned
Facility Environment :
Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant.
Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
$32k-37k yearly est. Auto-Apply 60d+ ago
Patient Service Representative- Polaris Parkway Internal Medicine and Pediatrics
Central Ohio Primary Care-Employees 4.7
Westerville, OH
Job Description
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full Time/Benefits Eligible
Monday 8a - 5:30p, Tuesday 8ap,- 5:30 Wednesday 7a-4p, Thursday 7a-4p and Friday 7a-3p.
Columbus, OH
Essential Duties and Responsibilities:
Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Collect copays, deductibles and/or outstanding balances.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Referrals
EPIC Duties
Qualifications:
Experience, Education, Licensures & Certifications
Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience
Knowledge, Skills & Abilities
Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
Nursing Assistant Unit Clerk - Oncology Services - Springfield Regional Medical Center
Mercy Health 4.4
Springfield, OH
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
24
Work Shift:
Nights (United States of America)
Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health. This position is represented by a collective bargaining agreement.
Essential Job Functions
Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties.
Acts as liaison between patient and nurse to report changes or concerns to nurse
Provides high level customer service to all patients, patient's family, visitors and all employees
Provides accurate, precise, timely documentation when applicable for patient care
Uses professional, verbal and written communication skills at all times
Work Experience
Preference for recent experience in acute care and/or long term care facility
Required Skills
• Ability to clearly communicate to other members of the healthcare team
• Ability to understand and follow directions of healthcare team
• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
• Infection prevention and transmission based precautions
• Understanding of clerical duties and office based technology
• Team dynamics
• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
• Basic hygiene and activities of daily living care
• Feeding, hydration, and nutrition
• Bowel and bladder elimination
• Ambulation and patient mobility
• Use of clinical technology
• Compassionate, relationship based approach in care activities
• Accountability for completion of assigned tasks
• Escalation of concerns via chain of command
Certifications
BLS Basic Life Support - American Heart Association (preferred)
Nursing Student with First Clinical Rotation complete OR state testing complete (required)
Successful Completion of PCT Training Program
Education
High School/GED (preferred not required)
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Oncology Services - Springfield
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a
ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for
Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$30k-35k yearly est. Auto-Apply 4d ago
Nursing Assistant Unit Clerk - Oncology Services - Springfield Regional Medical Center
Bon Secours Mercy Health 4.8
Springfield, OH
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
24
Work Shift:
Nights (United States of America)
Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health. This position is represented by a collective bargaining agreement.
Essential Job Functions
Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties.
Acts as liaison between patient and nurse to report changes or concerns to nurse
Provides high level customer service to all patients, patient's family, visitors and all employees
Provides accurate, precise, timely documentation when applicable for patient care
Uses professional, verbal and written communication skills at all times
Work Experience
Preference for recent experience in acute care and/or long term care facility
Required Skills
• Ability to clearly communicate to other members of the healthcare team
• Ability to understand and follow directions of healthcare team
• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
• Infection prevention and transmission based precautions
• Understanding of clerical duties and office based technology
• Team dynamics
• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
• Basic hygiene and activities of daily living care
• Feeding, hydration, and nutrition
• Bowel and bladder elimination
• Ambulation and patient mobility
• Use of clinical technology
• Compassionate, relationship based approach in care activities
• Accountability for completion of assigned tasks
• Escalation of concerns via chain of command
Certifications
BLS Basic Life Support - American Heart Association (preferred)
Nursing Student with First Clinical Rotation complete OR state testing complete (required)
Successful Completion of PCT Training Program
Education
High School/GED (preferred not required)
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Oncology Services - Springfield
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a
ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for
Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$24k-31k yearly est. 1d ago
Front Office Receptionist I
Lower Lights Health 3.3
Minerva Park, OH
ABOUT US Exciting things are happening at Lower Lights Christian Health! We're expanding our mission to serve the community with the opening of our new Northland site. As we get ready for our grand opening January of 2026, we're looking for compassionate and dedicated individuals to join our growing team and make a lasting impact.
Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2021, we served over 12,000 patients - with approximately 28% being uninsured - and totaled 50,000+ medical encounters!
Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage.
JOB SUMMARY
Serve as liaison between patients, medical support staff, contact center, and other sites. Greet and check in patients, use and update patient charts, collect patient co-pays, and facilitate flow of patients through a pre-determined schedule of appointments at Lower Lights' sites. Greet and direct non-patient visitors as they arrive.
DUTIES
RESPONSIBILITY 1. Demonstrate the ability to efficiently function in the business office.
A. Greet patients and visitors in a prompt, courteous and professional manner
B. Register new and existing patients upon their arrival, including assuring accurate completion of required paperwork, and verification of and updates to key patient demographic and financial information.
C. Validate patient insurances with each visit, and update their insurance as as needed.
D. Establish accurate sliding fees for patients who qualify, and obtain and verify all documentation required for a sliding fee.
E. Collect co-pays from patients as required, and accurately enter them into patient's records.
F. Close payment batch at the end of each work day, ensuring that batch paperwork and receipts match.
G. Maintain appointment schedules and follow office scheduling procedures.
H. Communicate appropriately with patients as necessary. This includes using medical interpretation tools provided (e.g., Cyracom, Propio, onsite interpreters) to communicate with patients, for in-person conversations, phone conversations, and to leave voicemails for non-English speaking patients.
J. Understand and adhere to LLCHC employee policies, including attendance standards.
RESPONSIBILITY 2. Possess the skills necessary to organize and process daily workload.
A. Prepare and print any encounter forms/face sheets for patients to complete as they arrive.
B. Accurately enter patients' personal data and demographics into the EMR.|
C. Stay current each day on the scanning of patient front office documents into the EMR.
RESPONSIBILITY 3. Demonstrate the ability to communicate effectively with medical staff, patients, and visitors verbally and in documentation.
A. Document medication refill requests completely and clearly in the medical record.
B. Assure documentation is legible, professional and completed in a timely manner.
C. Complete any patient reminder calls, rescheduling calls, and other follow-up phone calls to patients, using medical interpretation tools (e.g., Cyracom, Propio, etc.) where required.
D. De-escalate upset patients as needed, involving Practice Manager when necessary for safety and patient satisfaction.
RESPONSIBILITY 4. Demonstrate knowledge of common safety hazards and precautions.
A. Practice fire safety and be knowledgeable of all general emergency procedures.
RESPONSIBILITY 5. Possess interpersonal skills to maintain effective working relationships with others, and function independently.
A. Demonstrate cooperative behavior in interactions with coworkers.
B. Participate in welcoming and orienting new staff.
C. Demonstrate effective time management and organizational skills.
D. Appropriately apply the policies and procedures of Lower Lights Christian Health Center.
E. Must be very flexible in adapting to individual site workflows.
F. Accept and perform all other work-related duties as assigned by the Practice Manager.
RESPONSIBILITY 6. Demonstrate the ability to keep the business office clean, organized, and a safe environment for all.
A. Keep work area clean and well organized.
B. Confine the taking of meals to an identified break room, or other non-clinic, non-patient facing areas.
C. Inform Practice Manager of need for office supplies, well in advance of depletion.
RESPONSIBILITY 7. Participate in programs and other opportunities and activities, which contribute to continued growth.
A. Attend required meetings and in-service education programs.
B. Participate on committees as requested by leadership.
C. Continue education in order to remain current on policy and procedures of the medical office. Furthering education in your field (e.g., office management certification training) can provide a greater understanding of the roles at LLCHC, and may provide you with future opportunities.
This job description is intended to describe the general content of and requirements for the performance of this job. It is not to be considered an exhaustive statement of duties, responsibilities or requirements.
BENEFITS AND PERKS
* Health benefits including medical, vision, dental, life, disability
* Generous Paid Time Off
* 10 Paid Holidays
* Student loan forgiveness opportunities
* Employee Assistance Program (EAP) with access to various consultants
* 3% match toward retirement fund
* And more!
LIVING OUR VALUES
You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.
EOE STATEMENT
LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-33k yearly est. 38d ago
Patient Service/Front Desk Coordinator
Myeyedr 4.3
Springfield, OH
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
You Will
* Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
* Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
* Assist in appointment confirmations and patient outreach in partnership with Doctor availability
* Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
* Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
* Collaborate with doctor(s) and team members to provide seamless patient experience
About You
* Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
* Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
* Flexible, nimble and agile mindset with the ability to wear multiple hats
* Friendly, caring, and patient-centric person who thrives in a fast-paced environment
* Team player who is willing to collaborate to provide the best patient experience
* Computer Savvy with excellent oral and written communication skills
* Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
* Grow and develop your career through role specific training programs
* Be offered an opportunity to earn bonuses and commission (role specific)
* Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
* Participate in our Vision coverage and associate discounts on our products
* Participate in our 401K with competitive company match
* Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$25k-30k yearly est. 4d ago
Front Desk Coordinator
Dental Office
Lancaster, OH
Lancaster Pediatric Dentistry is seeking a Front Desk Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a wide range of pediatric dental services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today!
Schedule
Open to full or part-time opportunities
Benefits
Medical, dental, vision, and life insurance
Short and long-term disability options
PTO and paid holidays
401(k) options
Qualifications
Prior dental front office experience is required
INDHRTC01
$25k-32k yearly est. Auto-Apply 1d ago
Patient Registrar - FHP Internal Medicine (60427)
Fairfield Medical Center 4.2
Lancaster, OH
For more than a century, Fairfield Medical Center has been a regional healthcare provider who delivers exceptional care to our patients by creating exceptional experiences for our employees. The driver behind our culture is that we all believe in the value of it, and we hire people into the organization who are also committed to making a difference. Our employees truly go the extra mile to serve our patients and each other.
When you join us, you become part of our team; it is our goal to not only be the best place you will ever work, but the only place you will want to work. Join our team. Make a difference.
Job Description:
The Patient Registrar supports the mission of providing quality healthcare to the patients of Fairfield Healthcare Professionals by being a professional and personable first point of contact for all patients. This position is a vital member of the patient care team and is responsible for the efficient and orderly registration of patients.
* Registering and Pre-Registering Patients.
* Verifying Patients Identification, Demographic Information, and Insurance Information.
* Point of Service Cash Collections, Co-pays, Deductibles and Coinsurance.
* Obtaining Consent for Medical Treatment and other Compliance as necessary.
* Accurate Computer Data Entry.
* Scanning of patient documents (Insurance Cards, Photo I.D., Advance Directive Documents, Legal Documents, etc.)
* Working with various systems, including: The Patient Registration System, Electronic Medical Records, and Data Pay
* Any Additional systems and assignments to ensure department needs are met.
$29k-34k yearly est. 8d ago
Scheduling Coordinator
Visiting Angels 4.4
Columbus, OH
Scheduling Coordinator - Senior Home Care
Position Type: Full-Time, in person
Compensation: $52,000 - $58,000/yr. Plus bonuses, commission, benefits, and PTO
The Scheduling Coordinator plays a vital role in ensuring clients receive consistent, high-quality care by managing and maintaining caregiver schedules. This role requires balancing client needs, caregiver availability, and agency policies to create seamless care experiences. The Scheduling Coordinator is the primary point of contact for caregivers regarding assignments and scheduling, while also supporting clients and families with timely communication and schedule adjustments.
Key Responsibilities
1. Scheduling & Coordination
Develop, maintain, and update caregiver schedules to ensure all client needs are met.
Match caregivers with clients based on skills, experience, location, and client preferences.
Ensure continuity of care by minimizing changes in caregiver assignments whenever possible.
Adjust schedules promptly in response to call-offs, client changes, or emergencies.
Track caregiver availability, preferences, and restrictions in scheduling software.
2. Communication & Support
Act as the main liaison for caregivers regarding schedules, shift confirmations, and changes.
Communicate promptly with clients and families regarding any changes in caregiver schedules.
Provide professional, courteous, and compassionate customer service to clients, families, and staff.
Collaborate closely with the team to ensure client care plans are fully supported.
3. Documentation & Compliance
Maintain accurate and up-to-date schedules in agency systems.
Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments.
Document caregiver call-offs, tardiness, or availability changes for performance records.
Assist with timesheet and payroll verification by confirming shifts worked.
4. Team Support
Work closely with recruiters and HR to understand caregiver staffing levels and availability.
Provide feedback to management regarding caregiver performance or recurring scheduling issues.
Participate in after-hours or on-call scheduling rotation, if required.
Qualifications
Experience:
Previous experience in scheduling, staffing coordination, or office administration preferred.
Experience in home care, healthcare, or senior services strongly preferred.
Skills:
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills (both verbal and written).
Proficient in scheduling software, Wellsky (formerly ClearCare), and basic computer applications.
Ability to remain calm under pressure and resolve scheduling conflicts quickly.
Compassionate, patient, and professional demeanor when working with seniors and caregivers.
Working Conditions
Standard office environment with frequent phone and computer use.
May require participation in after-hours on-call scheduling rotation.
Fast-paced environment requiring quick decision-making and adaptability.
Remote days are available.
Why Join Visiting Angels?
At Visiting Angels, we are dedicated to providing compassionate, professional home care that helps seniors live safely and independently. As a Scheduling Coordinator, you will play a critical role in making sure every client receives the right care, from the right caregiver, at the right time. Join a supportive team where your organizational skills directly improve the lives of families in our community.
$52k-58k yearly Auto-Apply 60d+ ago
Surgical Patient Coordinator
Donaldson Plastic Surgery 4.1
Dublin, OH
About Donaldson Health Donaldson Health (“Donaldson”) provides Surgical, Aesthetic, and Functional Medicine treatments to empower you to unleash your inner confidence and bring out the very best version of you. We celebrate the uniqueness of each patient's journey and provide an uplifting, empowered environment at the intersection of medical and boutique retail - not a spa, and not a stuffy doctor's office.
We keep it real. We resemble our patients who are smart and active and down-to-earth, with families and hobbies and multiple interests. We identify with our patients' concerns, understand their perspectives and are here to help. We take our jobs seriously and do not treat medical aesthetics like reality TV. And because we understand the mind-body connection, we see the whole person - not just a body part or a quick-fix procedure.
Surgical Patient Coordinator overview
At Donaldson, the Surgical Patient Coordinator plays a vital role in the Practice's surgical patient interactions. With responsibility to surgeons and their patients, the Surgical Experience Coordinator demonstrates the Donaldson culture to both new and potential clients, while fostering an environment of cooperation, positivity, and empathy amongst the team. Executing the surgical coordination system, the Surgical Patient Coordinator builds relationships with surgery centers and vendors to ensure Donaldson's reputation only grows. The Surgical Patient Coordinator is focused on keeping surgeons busy in the OR by coordinating across the organization to develop strategies that maximize productivity and conversion. Finally, and most importantly, the Surgical Patient Coordinator is responsible for the development of meaningful, caring, and collaborative relationships with all our patients.
Core responsibilities
Assist patient through the surgical booking experience, from prepping quotes for the initial consultation to the interactions with patients between initial consultations and surgery booking and any communications prior to the surgery.
Maintain intricate knowledge of surgical procedures and Practice offerings and pricing models and goals and be able to interpret and apply that knowledge to meet patient goals with ultimate goal of booking surgeries.
Quickly build accurate quotes based on information provided by individuals in the first consultation, and communicate with patients about surgery quotes, financing options, and cancellation policy, helping them understand options and working with them to book the surgery.
Provide detailed written summaries of quotes to patients and potential patients after initial consultation to give them all relevant information needed to be able to book surgeries.
Track quotes given and booking rate; track reasons given for not booking, and follow up with those who have not elected the surgery to try to get them to book; set up in-person consults as needed to try to drive booking.
Once patients have booked surgery, schedule surgery and payment deadlines and communicate information to the patient; during second consultation, meet with the patient and go over before and after photos, walk patient through the surgical journey, both before and after, and answer any questions patient may have.
One week prior to surgery, send patient details needed immediately before or the day of the surgery, share testing requirements and items for patient to take to the surgery center and confirm implant info.
Ensure all patient paperwork is completed prior to surgery and order any pre-admission testing or pre-operative clearance as needed; additionally, ensure results are received and recorded
Build relationships with surgical patients to enlist vocal brand ambassadors.
Manage OR and procedure schedules, including coordinating timing and paperwork with surgery centers and second consult and procedure schedules internally.
Manage patient payment spreadsheet; check in prior to surgery and follow up with patients if needed; communicate cancelling and rebooking as needed for non-payment; find other patients to fill canceled spots.
Collect and accurately patient copayments and insurance payments.
Submit accurate prior authorizations for insurance cases to ensure coverage and coordinate communications with insurance companies.
Receive and coordinate verification of post-operative reports from the Surgeons.
Complete LOA and FMLA paperwork for patients for surgery patients.
Oversee implants for surgery, including procuring right sizes, filling out consignment sheets, and providing implants to first assist to bring to the surgery center; order implants or notify responsible individual as necessary to maintain stock; track and label implants in inventory.
Accountable for tracking and managing implant warranty cases; work with First Assist to ensure implants are explanted and sent back to the manufacturer; follow up as needed to resolve issues.
$34k-42k yearly est. Auto-Apply 11d ago
Patient Care Representative
Heart of Ohio Family Hea Lth Centers 3.0
Columbus, OH
Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion.
Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable).
Reports to: Operations Supervisor
Supervises: No
Dress Requirement: Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy
Work Schedule: F/T
Monday through Friday during standard business hours but will include some evenings and weekends as well.
Times are subject to change due to business necessity
Non-Exempt
Job Duties: Essentials considered to the successful performance of this position:
Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs
Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion
Contact and secure community presentation locations and recruitment of participants
Provide information in a fair, accurate and impartial manner that is culturally appropriate
Educates patient's regarding what is offered based on the needs of the patient
Researches, and informs and patients about the health care options available
Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable)
Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable)
Accurately, clearly and efficiently documents actions taken and activities performed
Other related duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Willingness to work with all cultural and socioeconomic groups without judgment or bias
Demonstrates ability to cooperatively work/mediate with all age groups and family groups
Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language
Ability to work with minimal supervision and exercise sound independent judgment
Strong verbal and written communication skills
Preferred holder of interpreting certificate (if applicable)
Some experience in community relations/education and public presentation preferred
Experience in or with community healthcare a plus
Must be able to work independently as well as with a team
Reliable transportation a must
Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
Knowledge of federal, state and local laws and regulations about health care.
Ability to communicate (orally and in writing) in a professional manner
Ability to maintain an established work schedule to ensure dependability and accuracy of work quality
Equipment Operated:
Telephone & Fax
Computer & Printer
Scanner
Calculator
Other office and medical equipment as assigned
Facility Environment:
Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant.
Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
$32k-37k yearly est. Auto-Apply 60d+ ago
Patient Service Representative- Ancillary Services
Central Ohio Primary Care-Employees 4.7
Westerville, OH
Job Description
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full Time/Benefits Eligible
Primarily works at Westerville with potential to cover at Columbus and Reynoldsburg locations.
Monday-7:30am-4:30pm, Tuesday-8:45am-6:00pm, Wednesday-8:45am-6:00pm, Thursday-7:30am-4:30pm, Friday-9:30am-3:00pm at Westerville location; hours may vary if floating to other locations.
Essential Duties and Responsibilities:
Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Collect copays, deductibles and/or outstanding balances.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Referrals
EPIC Duties
Qualifications:
Experience, Education, Licensures & Certifications
Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience
Required: Valid Driver License and reliable transportation
Knowledge, Skills & Abilities
Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
$28k-32k yearly est. 17d ago
Front Office Receptionist I
Lower Lights Health 3.3
Westerville, OH
ABOUT US Exciting things are happening at Lower Lights Christian Health! We're expanding our mission to serve the community with the opening of our new Northland site. As we get ready for our grand opening January of 2026, we're looking for compassionate and dedicated individuals to join our growing team and make a lasting impact.
Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2021, we served over 12,000 patients - with approximately 28% being uninsured - and totaled 50,000+ medical encounters!
Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage.
JOB SUMMARY
Serve as liaison between patients, medical support staff, contact center, and other sites. Greet and check in patients, use and update patient charts, collect patient co-pays, and facilitate flow of patients through a pre-determined schedule of appointments at Lower Lights' sites. Greet and direct non-patient visitors as they arrive.
DUTIES
RESPONSIBILITY 1. Demonstrate the ability to efficiently function in the business office.
A. Greet patients and visitors in a prompt, courteous and professional manner
B. Register new and existing patients upon their arrival, including assuring accurate completion of required paperwork, and verification of and updates to key patient demographic and financial information.
C. Validate patient insurances with each visit, and update their insurance as as needed.
D. Establish accurate sliding fees for patients who qualify, and obtain and verify all documentation required for a sliding fee.
E. Collect co-pays from patients as required, and accurately enter them into patient's records.
F. Close payment batch at the end of each work day, ensuring that batch paperwork and receipts match.
G. Maintain appointment schedules and follow office scheduling procedures.
H. Communicate appropriately with patients as necessary. This includes using medical interpretation tools provided (e.g., Cyracom, Propio, onsite interpreters) to communicate with patients, for in-person conversations, phone conversations, and to leave voicemails for non-English speaking patients.
J. Understand and adhere to LLCHC employee policies, including attendance standards.
RESPONSIBILITY 2. Possess the skills necessary to organize and process daily workload.
A. Prepare and print any encounter forms/face sheets for patients to complete as they arrive.
B. Accurately enter patients' personal data and demographics into the EMR.|
C. Stay current each day on the scanning of patient front office documents into the EMR.
RESPONSIBILITY 3. Demonstrate the ability to communicate effectively with medical staff, patients, and visitors verbally and in documentation.
A. Document medication refill requests completely and clearly in the medical record.
B. Assure documentation is legible, professional and completed in a timely manner.
C. Complete any patient reminder calls, rescheduling calls, and other follow-up phone calls to patients, using medical interpretation tools (e.g., Cyracom, Propio, etc.) where required.
D. De-escalate upset patients as needed, involving Practice Manager when necessary for safety and patient satisfaction.
RESPONSIBILITY 4. Demonstrate knowledge of common safety hazards and precautions.
A. Practice fire safety and be knowledgeable of all general emergency procedures.
RESPONSIBILITY 5. Possess interpersonal skills to maintain effective working relationships with others, and function independently.
A. Demonstrate cooperative behavior in interactions with coworkers.
B. Participate in welcoming and orienting new staff.
C. Demonstrate effective time management and organizational skills.
D. Appropriately apply the policies and procedures of Lower Lights Christian Health Center.
E. Must be very flexible in adapting to individual site workflows.
F. Accept and perform all other work-related duties as assigned by the Practice Manager.
RESPONSIBILITY 6. Demonstrate the ability to keep the business office clean, organized, and a safe environment for all.
A. Keep work area clean and well organized.
B. Confine the taking of meals to an identified break room, or other non-clinic, non-patient facing areas.
C. Inform Practice Manager of need for office supplies, well in advance of depletion.
RESPONSIBILITY 7. Participate in programs and other opportunities and activities, which contribute to continued growth.
A. Attend required meetings and in-service education programs.
B. Participate on committees as requested by leadership.
C. Continue education in order to remain current on policy and procedures of the medical office. Furthering education in your field (e.g., office management certification training) can provide a greater understanding of the roles at LLCHC, and may provide you with future opportunities.
This job description is intended to describe the general content of and requirements for the performance of this job. It is not to be considered an exhaustive statement of duties, responsibilities or requirements.
BENEFITS AND PERKS
* Health benefits including medical, vision, dental, life, disability
* Generous Paid Time Off
* 10 Paid Holidays
* Student loan forgiveness opportunities
* Employee Assistance Program (EAP) with access to various consultants
* 3% match toward retirement fund
* And more!
LIVING OUR VALUES
You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.
EOE STATEMENT
LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-33k yearly est. 38d ago
Patient Service/Front Desk Coordinator Part Time
Myeyedr 4.3
Ashville, OH
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
You Will
Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
Assist in appointment confirmations and patient outreach in partnership with Doctor availability
Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
Flexible, nimble and agile mindset with the ability to wear multiple hats
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Computer Savvy with excellent oral and written communication skills
Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
Grow and develop your career through role specific training programs
Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$25k-30k yearly est. Auto-Apply 2d ago
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