Pathways Vermont jobs

Department of Corrections Program Operations Specialist The Company: Pathways Vermont is a dynamic nonprofit agency that believes in transforming the lives of individuals experiencing life challenges, permanently ending homelessness, and offering innovative mental health services. Pathways offers an excellent benefit package including dental and health insurance, and generous paid time off. It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color. The Role: The Program Operations Specialist serves as a key point of coordination between service teams, housing staff, administrative staff, and the Department of Corrections. This position supports consistent and equitable services across our statewide service sites, the seamless integration of new residents into housing, supports move-ins and move-outs, track and monitor data, outcomes, and trends, and works closely with the department of corrections to solve problems and create innovative solutions. The Specialist plays a vital role in supporting resident transitions, promoting effective inter and intra-agency communication, and managing multiple perspectives, schedules, and needs. Location: Statewide service range, mostly remote with in person reporting required occasionally Supervised by: Director of Program Administration Available position: Full Time, 35-40 hours per week, Standard Work Week is Monday - Friday 9am-4pm Compensation: $23-$25/hour Primary Responsibilities: Primary administrative liaison for the Department of Corrections reporting and communication, including Data entry in OMS: completion of quarterly and annual reports, ensuring referrals are responded to in a timely manner Obtaining records: ensuring all necessary client data is amassed and shared with the service and housing teams prior to client admission Ensuring service plans and other required documents are uploaded to OMS, including lease violations, client notices, etc Coordinating move-ins for DOC participants Securing and sharing relevant information with Medical and Service teams to support with community integration Attend monthly P&P meetings and other program meetings Completing quality data checks in foothold, ensuring internal reports completed and reviewed Discharge support Move-in kit ordering and support with oversight of DOC spending Ensuring PREA and program specific trainings are up to date Respond to and prepare agency records requests in a timely manner Coverage of the Pathways Vermont On Call service between 9am-4pm Monday-Friday Conduct program and agency mailings and annual surveys as needed Program invoice and receipt processing, tracking, organization Review of client files upon discharge, ensuring organization and accuracy Procuring Death Certificates Other duties as assigned Qualifications: Experience with databases, Google Apps, and other computer programs Excellent typing skills and knowledge of office equipment use and maintenance Motivated self-starter Advanced computer literacy Responsible, organized, accurate, and efficient Able to work independently and as part of a team Comparable experience preferred Flexible Patient, creative, compassionate, and sensitive to co-workers and clients Excellent written and verbal communication skills and excellent attention to detail Lived experience with homelessness, mental health systems or other life challenges considered an asset High level of discretion and confidentiality; engagement with client medical records and agency EHR (electronic health record) Working Conditions/Physical Demands: Regular work hours will be between 9am-4pm, Monday- Friday Almost constant operation of a computer and other office machinery. Regular, repetitive movement of hands and fingers including substantial movements of wrists, hands, and fingers for typing and/or writing, grasping paperwork, using technology equipment and other tasks. Frequent talking and participation in exchanging ideas through spoken word as well as ability to hear and receive detailed information through oral communication. Mostly sedentary work in a seated position. Occasional standing, walking, stooping, kneeling or crouching, reaching with hands and arms and light lifting. Frequent utilization of close visual acuity and reading from a computer screen, must be able to read information captured in type and free hand form.

Forensic Assertive Community Treatment (FACT) Service Coordinator The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, people with disabilities, people with lived experience with homelessness, mental health challenges, and criminal justice involvement, and people of color. The Role: The Service Coordinator is a member of the Forensic Assertive Community Treatment (FACT) team. The service coordinator provides community-based support and coordination with other services to individuals enrolled in the program and acts as a member of an interdisciplinary team with a combined caseload. This position focuses on supporting participants with finding employment, securing benefits, and pursuing community resources and prosocial connection, but all positions on the team support participants on an as-needed basis. Available Positions: 1 Location: In Person (Chittenden County, VT) Schedule: Full Time (35-40 Hours Weekly) Flexible hours between 9 am - 6 pm (5 days a week for 7-8 hour shifts). Supervised by: FACT Team Lead Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Engage in relationship building/rapport building with program participants and provide service from a strengths-based, participant-centered perspective, informed by self-determination and harm reduction principles. Collaborate with participants in the formulation and maintenance of a comprehensive, individualized Service Plan that is reviewed and modified with the participant on a regular basis. Assist participants in navigating the housing path including viewing units, assistance with moving in, life skill development, resolving landlord/participant disputes, etc. Develop a working knowledge of relevant community resources in Chittenden County and demonstrate a willingness to explore new or unfamiliar resources as necessary. Assist program participants with referrals to community agencies to ensure that they have full access to services and resources they require (i.e. entitlements, benefits, advocacy, substance use treatment services, etc.) Maintain written and computerized records, compile reports, and complete other program documentation (including case progress notes, face sheets, statistics, letters, petty cash receipts, etc.). Provide one to one support and counseling on life skills, housing concerns, and health maintenance, including such tasks as medication support, housekeeping, and assisting participants to manage their monies, including preparing budgets with participants and computing expenses. Coordinate and monitor referrals to community services, and advocate for participant participation in them; manage contacts with outside agencies and act as participant liaison where indicated. Educate, inform, and advocate for participants regarding benefits and entitlements (Social Security, Public Assistance, food stamps, etc.). Assist with applications and appeals as needed. Regular attendance is a requirement of the position. Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Other duties as assigned. Qualifications: Bachelor's or equivalent work experience preferred Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations. Prior experience or education in benefits coordination, substance use support, employment support, life skills support, or nursing/healthcare is considered a strong asset Lived experience of mental health challenges, homelessness, substance use, and/or the criminal justice system will be considered an asset Prior experience working in a mental health and/or harm reduction agency, preferably in community services preferred. An understanding of the issues facing persons with mental health challenges or substance use issues, particularly as related to meeting basic needs and navigating involvement with the criminal justice system and its impacts is valuable Excellent communication, writing, and computer skills Excellent interpersonal skills, knowledge of supportive peer counseling skills, and the ability to form relationships with marginalized individuals. Willingness to self-reflect, learn, and practice new ways of being in relationship with these individuals. Ability to structure time, develop work priorities independently, and meet program expectations with regard to documenting interactions. Independent problem-solving skills and demonstrated ability to intuitively approach challenging situations. Risk and discomfort tolerance in navigating challenging interactions with participants. Knowledge of community resources for mental health and substance use is considered an asset. Working Conditions/Physical Demands: Frequent operation of a computer and other office machinery including typing Ability to ascend and descend stairs for viewing apartments and meeting with participants in the community Occasional stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in move-in and apartment visits Often meeting with persons in the community and/or visiting different businesses Frequent walking around the community to participate in viewing apartments and supporting participants Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication Moderate reading responsibilities Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, supporting with move-in, etc.) Frequent exposure to outside environmental conditions (all seasons) in accompanying participants in the community Possible exposure to high levels of noise, and aggressive energy while supporting participants in stressful situations Driving Requirements: Valid driver's license, a reliable personal vehicle available for work purposes and current automobile insurance required Compensation: $25 per hour Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program $500 Yearly Wellness Reimbursement Longevity Recognition Rewards Access to a wide variety of Pathways Vermont-facilitated trainings, including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Pathways Vermont Community Peer Support Supervisor The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. The Role: The Community Peer Support Supervisor supports peer-delivered services for adults and young adults with mental health challenges or exceptional mental health experiences. The supervisor will be able to draw from their own personal experiences of mental health or life struggles as a way to connect deeply and authentically with community members. This position will supervise 3-5 team members and ensure the delivery of meaningful peer support in a variety of community settings. Location: In Person (Burlington, VT) - primarily community-based work Schedule: Full-Time (9am - 5pm Mon - Fri, 35-40 hours per week) Occasional responsibilities outside these hours will be expected, including a couple of weekend days annually. Supervised by: Peer Support Programs Team Lead Supervising: 3-5 staff Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Provide peer support to young adults and adults in Chittenden County who are experiencing mental health challenges, homelessness, or other exceptional experiences: Fostering community and connection with community and staff members. Engage in peer support, connection, and resource referral in both individualized and group settings when appropriate. Meet community members where they are-whether in shelters, public spaces, or other community locations. Connect with and serve as a liaison to relevant community partners. Lead and participate in staff meetings, co-reflection, and individual supervisions. Collection and evaluation of data and regular reporting. Coordinate and oversee peer support groups: Support facilitators to ensure best practices and quality facilitation. Monitor participation and community feedback. Ensure groups offered best meet community needs and wants. Assist in creating outreach materials such as flyers, posters, stickers, and brochures. Attend bi-monthly supervisor's meetings, monthly all-staff meetings, bi-annual incident review, required training, and bi-annual all-staff retreats. Supervise 3-5 staff members with compassion and clarity. Other duties as assigned. Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Requirements: Integrity, credibility, and commitment to Pathways' mission. Willingness and ability to connect with others from a peer perspective around mental health, homelessness, or other significant life challenges. Group facilitation experience preferred. Supervisory experience preferred. Strong interpersonal and communication skills and ability to network and establish partnerships. Ability to work independently and accurately collect and track data. Smartphone and computer skills as well as familiarity with Google Suite. Trained in Intentional Peer Support Training (or commitment to be trained within 6 months of hiring). Potential flexibility in hours as determined by program needs assessment. Patience, creativity, flexibility, compassion. Commitment to excellent services, racial and economic justice, and serving diverse populations including LGBTQ+, persons with disabilities, individuals who have experienced trauma, and persons who have been oppressed. Valid driver's license (please note certain driving violations or DMV records may disqualify you from this position) and ability to drive a minivan. Personal experience of homelessness, mental health, extreme states, or other life challenges considered an asset. Working Conditions/Physical Demands: Frequent operation of a computer and other office machinery. Regular typing and/or writing, grasping paperwork, using technology equipment and other tasks. Frequent talking and participation in exchanging ideas through spoken word as well as ability to hear and receive detailed information through oral communication. Ability to ascend and descend stairs may be required Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in cleaning, space organization and event preparation and tear-down Often meeting with persons in the community and/or visiting different businesses Walking around the community to participate in activities and connect with service recipients Occasionally lifting and carrying up to 50 pounds (i.e. carrying equipment or materials for activities, outreach) Frequent exposure to outside environmental conditions in community outreach and visits Frequent utilization of close visual acuity and reading from a computer screen, must be able to read information captured in type and free hand form. Compensation: Full-Time Non exempt position $22/hour starting Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program Wellness Reimbursement Program Longevity Recognition Rewards Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Training & Implementation Coordinator - Peer Support Certification - One Year Term The Company: Pathways Vermont is a dynamic nonprofit agency which believes in transforming the lives of individuals experiencing difficulties and permanently ending homelessness. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. In addition to our direct service programs, Pathways Vermont operates Vermont's Peer Workforce Development Initiative (PWDI), funded by an annual grant from the Vermont Department of Mental Health, as well as Pathways Vermont Training Institute, which provides training and technical assistance to a variety of agencies and individuals across the world. The Position: Come join us for a year of impact! The Training and Implementation Coordinator is part of a small training team who will be supporting the implementation and training of Vermont's brand new Peer Support Certification program. The Coordinator will work in collaboration with the Director of Training and Advocacy and the training team to refine curriculum materials, promote training, evaluate eligibility of applicants, and to facilitate training content to cohorts of learners. What is peer support certification? Vermont is one of the last states in the nation to develop and implement a formal training and certification for peer support providers. Peer support is a mutual relationship between individuals with lived experience of trauma, mental health or substance use challenges that emphasizes a non-judgmental, values-driven approach that promotes multiple perspectives, advocates for human rights and dignity, and focuses on genuine, mutual relationships that enrich the lives of those involved. Certified peer support providers use their lived experience of trauma, mental health or substance use challenges in combination with specialized training to build genuine, mutual relationships that support individuals to live self-determined lives of their own choosing. Certified Peer Support specialists will complete specialized training and examination prior to receiving their certification through the Office of Professional Regulation. Location: Statewide, hybrid remote and in person to deliver training throughout Vermont Employment Status: Full Time, Exempt (35-40 hours weekly) Reports to: Director of Training & Advocacy Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Training Facilitation & Review Facilitate and participate in ongoing review of Vermont's Peer Support Provider Certification Curriculum including: Intentional Peer Support Review Peer Support Ethics Conversations About Suicide Self and Relational Care Training Development and Learning Management System Implementation Participate in development and tailoring of Vermont Peer Support Provider Certification courses and continuing education modules Adapt content to various learning formats including in person, virtual and asynchronous learning Work with implementation team to build out a Learning Management System to utilize for Peer Certification work including: advertising, managing eligibility and registrations, delivering content, community forums, tracking and reporting Peer Workforce Leadership Monthly engagement via Peer Workforce Coalition Engage in statewide advocacy & build relationships with peer leaders in VT Administrative & Coordination Support Collect and review training evaluations Track and respond to inquiries for training and technical assistance Create, update and maintain tracking systems Process expense requests for training and travel expenses Support with reporting to funders and other key stakeholders Plan and coordinate online and in-person training, including scheduling, managing registration, booking venues, creating attendance spreadsheets, creating Zoom links, communicating with training participants, mailing training materials to participants, and preparing handouts and other materials Support with booking travel and accommodations for in-person training, events, and conferences Travel (by car, plane, bus, etc.) for training, conferences, and relationship building Occasional ability to work outside regular office hours as needed Other work as assigned Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Preferred Qualifications: Certified Statewide Intentional Peer Support trainer Qualifications: Certified Intentional Peer Support organizational trainer Experience with mental health, substance use and/or other life challenges, and a willingness to support others utilizing a “peer” model of service Ability to share from one's own personal transformative experiences Understanding and commitment to the values and programs of Pathways Vermont Experience in various facilitation styles including lecture, small group discussion, individual coaching, etc. Comfort and expertise in public speaking and conducting presentations Excellent interpersonal and communication skills Ability to sit with the discomfort of facilitating learning for diverse audiences Willingness to practice humility and curiosity Willingness to participate in continuous feedback processes and adjust communication and training styles and approaches as needed Telephone/computer/internet/social media skills and familiarity with Google and Zoom platform Self-motivation and ability to work independently Flexible schedule and some travel potentially required Vermont Resident Working Conditions/Physical Demands: Sitting or standing for sustained periods of time during presentations Frequent operation of a computer and other office machinery including frequent typing Frequent utilization of close visual acuity and reading from a computer screen, must be able to read information captured in type and free hand form Frequent talking and listening in participation of exchanging ideas through spoken word and receipt and giving of detailed information through oral communication The worker is subject to various environmental conditions. Activities occur inside and outside. Occasionally lifting and carrying up to 30 pounds (i.e. carrying equipment or materials for activities, outreach) Ability to utilize various modes of transportation (bus, train, plane, etc.) Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program Wellness Reimbursement Program Longevity Recognition Rewards Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support Compensation: Full-time, exempt, salary One Year Term 35-40 hours per week $50-55,000 (starting pay determined by starting pay matrix) It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Pathways Vermont Housing First Program - Property Manager North The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. The Role: The Property Manager is a member of the Housing team and works in partnership with the Housing First services teams. The Housing First program provides permanent housing and support services to individuals with histories of chronic homelessness, institutionalization, and significant mental health challenges. Pathways Property Manager will be responsible for around 50 units across 5 Counties in Northern Vermont for our Pathways Master Lease Program serving our Housing First and Department of Corrections Transitional Program. The Property Manager will work closely with our housing and service team to address tenant issues, perform regular inspections, send warning and termination notices, prepare leases, and organize contractors for unit turnovers, basic maintenance and repairs. Location: In Person, Northern Vermont: Addison County, Franklin County, Chittenden County, Lamoille County & Washington County Schedule: Full Time (35-40 hours per week) Supervisor: Housing First Statewide Property Manager Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Oversees lease ups, move-in, move-outs and regular inspections pursuant to Housing quality standards between tenant, landlord and housing authority inspector if applicable Responsible for property management for Pathways units including but not limited to repairs and maintenance, managing tenant lease and rent responsibilities, unit turnovers and regular landlord inspections. Be well versed in the obligation of tenants, landlord and housing authority as outlined in tenants HUD subsidy contract and/or DOC program agreement. Engage with the Department of Corrections to efficiently move clients from incarceration to housing in the community in a timely manner. Ensure Pathways remain in compliance with all housing contracts, including, but not limited to: HUD, Shelter Plus Care, Section 8, DOC and DMH. Remain current with HUD rules and regulations as it pertains to HUD subsidies and DOC Grant funds. Accurate and timely maintenance of electronic database to track leasing, maintenance and payment information for all units occupied by Pathways tenants Recruit landlords and units to the program as needed, track all outreach contacts on behalf of Pathways Submit rent requests to finance department to ensure timely and accurate payment of rent to property owners Ensure collection of tenant rent Create regular invoices documenting client rent payments and outstanding balances Organize and submit vendor invoices for payment Organize services to promote retention as needed (including cleaning, maintenance) Address tenant and/or property owner/neighbor complaints Secure and inspect vacant units on a regular basis Recruit, onboard and direct local contractors and vendors as needed Oversee contracted work and ensure timely and satisfactory completion Work with property owners to maintain and improve properties utilized by Pathways Participate in lease negotiations and renewals Participate in landlord/tenant mediation as needed to resolve tenancy issues Draft and issue warning, termination and other notices as necessary Participate in termination and eviction proceedings as necessary Prepare reports and participate in agency quality improvement efforts as requested Participate in required staff meetings and trainings as assigned Regular attendance is a requirement of the position Some availability after hours (nights/weekends) to address timely tenant issues required Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Other Duties as assigned Qualifications Bachelor's Degree or comparable work experience Experience in property management, sales, and/or real estate a plus Familiarity with housing laws, housing subsidy programs, and applicable regulations preferred Familiarity with geographic area and housing market preferred Comfort initiating new relationships and negotiations Must be able to work in a fast paced environment as well as possess strong problem solving skills, work ethic and computer proficiency Strong mediation skills and ability to navigate complex situations High level of organization and attention to detail Must be able to work semi-flexible hours Ability to travel Valid driver's license, registration and reliable vehicle required Excellent verbal and written communication Must be comfortable with rapid growth and thinking out of the box Commitment to Pathways mission of housing as a human right Excellent interpersonal skills - the ability to network with landlords, funders, and community stakeholders Motivation for sales Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations Lived experience of homelessness, mental health challenges, incarceration, and/or other life challenges will be considered an asset Willingness to self-reflect, learn, and practice new ways of being in relationships Risk and discomfort tolerance Physical Requirements: Occasional exposure to outside environmental conditions for community-based meetings. Often meeting with persons in the community and/or visiting different businesses Regular extended travel by motor vehicle within geographic location Extending hand(s) and arm(s) in any direction at times when collecting paperwork, assisting with applications, etc. Extensive reading responsibilities Ability to ascend and descend stairs occasionally required (in instances when apartments, businesses and/or meeting places do not have an elevator) Stooping, Kneeling, Crouching. Occasionally during housing inspections to inspect various items. Regular operation of a computer and other office machinery including frequent typing. Grasping. Applying pressure to an object with the fingers and palm such as stapling, completing hand-written forms, etc. Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication at normal speaking levels. Occasionally lifting and carrying up to 50 pounds, occasionally exerting up to 20 pounds of force and/or up to 10 pounds of force frequently (opening doors at meeting places/businesses, etc.) The worker is required to have visual acuity to operate motor vehicles. Compensation: $20.00 - $23.00 per hour Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program Wellness Reimbursement Program Longevity Recognition Rewards Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Job Description Soteria House Vermont Second Shift Supervisor It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color. The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services. Soteria House Program Manager supports a hospitalization prevention residence for individuals experiencing an early episode of psychosis/extreme state/non-consensus reality who wish to avoid or minimize their exposure to medications and/or clinical interventions. Soteria House operates as a Therapeutic Community Residence (TCR). Services are funded by the Vermont Department of Mental Health (DMH) and TCR compliance is overseen by the Department of Aging and Independent Living (DAIL). The Role: The Shift Supervisor is a member of the Soteria community which includes residents, Resident Support Staff, Soteria Co-Directors, Shift Supervisors, Service Coordinator, and an Advanced Practice Registered Nurse (APRN). Soteria is a residence that provides a space for persons who are experiencing an early episode of psychosis/extreme state/non-consensus reality using a model of “being with,” vs. “doing to” residents. The position is responsible for supervising full-time and per diem staff, essential house functions, and being with residents. Program: Soteria Job Title: Second Shift Supervisor Supervisor: Soteria Co-Director Location: Burlington, Vermont Schedule: 35 hours per week, Sunday-Thursday - Essential Coverage Tuesdays and Wednesdays 3pm-11pm; remaining hours flexible to accommodate programmatic needs and weekly meetings Compensation: $22-23/hr Responsibilities: Supervisory: Supervise Second Shift Resident Support Staff - this includes, but is not limited to: providing weekly supervision, training, and general oversight of the second-shift team. Oversee disciplinary process for supervisees as needed/appropriate Supervise an equal share of Per Diem Resident Support Staff - this includes, but is not limited to: providing monthly supervision, training, and general oversight of work performance and disciplinary processes Oversee and plan weekly coverage to ensure two staff are present during each shift; provide essential shift coverage as needed Ensure that there is a Lead Shift person scheduled in the event a leadership staff is not present on site at Soteria Attend and support co-facilitation of a weekly team meeting and two weekly leadership meetings Attend other meetings in a leadership capacity as requested and/or scheduled by the union Attend monthly co-reflection meeting Participate in on-call as part of the leadership team as needed and scheduled, including outside of your scheduled work hours Direct Service Be with residents: non-judgmental, non-directive approach of providing support and availability Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches Communicate to residents programmatic rules and expectations Collaborate with residents in the implementation of a comprehensive service plan As requested by residents, provide one to one support with life skills and healthy choices, including but not limited to social skills, wellness, assistance with any medications and housekeeping Take direction from the Service Coordinator as relates to service meetings, resident appointments and scheduling, and other resident services tasks that may fall on second shift; delegate these tasks as appropriate to Resident Support Staff working on second shift General Tasks Maintain thorough understanding of Soteria policies and procedures, including emergency protocol and TCR regulations Maintain written and computerized records, compile reports, and complete other program documentation (including care notes, incidents, statistics, letters, petty cash receipts, etc.) Develop weekly menu and grocery shop in accordance with Therapeutic Community Residence guidelines and Soteria budgetary standards Other duties as specific to the shift you oversee Other duties as assigned Requirements Strong communication, writing, and computer skills Ability to tolerate uncertainty and risk Excellent interpersonal skills and the ability to form relationships with marginalized individuals Sound judgment and good problem solving skills including assessing risk factors Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation Ability to work weekends Some schedule flexibility required for on-call coverage, including the ability to respond in person Supervisory experience preferred Prior residential experience preferred Valid driver's license and ability to drive vehicle required Ability to work effectively as part of a team Training in Intentional Peer Support, Harm Reduction, medication assistance, emergency procedures, CPR, first aid, hearing voices, having difficult conversations, cross-cultural diversity preferred Ability to share one's own personal transformative life experiences Personal experience of psychosis/extreme states or mental health challenges considered an asset Working Conditions/Physical Demands: Ability to ascend and descend stairs frequently required Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in cleaning, cooking, space organization and other activities around the house Occasionally meeting with persons in the community and/or visiting different businesses Occasional walking around the community to participate in activities with residents Rarely running or moving at very swift speed to avoid emergency situation Regular operation of a computer and other office machinery including frequent typing Extensive talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication Frequent reading responsibilities Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, moving things around the house, etc.) Frequent exposure to outside environmental conditions (all seasons) in accompanying residents in the community and outings Occasional exposure to high levels of noise and potentially stressful situations Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) All-Staff days off 403(b) Retirement Savings Plan Employee Assistance Program Longevity Recognition Rewards Compensation: Full time, hourly position 35 hours per week $22- $23 per hour To apply please include a Resume and Cover Letter with your application.

Training Outreach & Events Coordinator The Company: Pathways Vermont is a dynamic nonprofit agency that believes in transforming the lives of individuals experiencing difficulties and permanently ending homelessness. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color. In addition to our direct service programs, Pathways Vermont operates Vermont's Peer Workforce Development Initiative (PWDI), funded by an annual grant from the Vermont Department of Mental Health, as well as Pathways Vermont Training Institute, which provides training and technical assistance to a variety of agencies and individuals across the world. The Position: The Outreach & Events Coordinator is a full-time position and an integral part of the training team at Pathways Vermont. The Outreach & Events Coordinator provides coordination and administrative support for Vermont's Peer Workforce Development Initiative, including statewide Peer Certification Training, and Pathways Vermont Training Institute. This position begins in October 2025. Location: Statewide, hybrid remote and in person to support training events throughout Vermont Employment Status: Full Time, Non-Exempt (35-40 hours weekly) Reports to: Director of Training & Advocacy Job Responsibilities Outreach Coordination Track and respond to inquiries for training and technical assistance Support with scheduling calls/meetings with peer workforce, community partners, and training clients Support with preparing and sending training proposals Update and maintain filing systems for training participants and training clients Communicate with PWDI networks about upcoming events and trainings Events Coordination Plan and coordinate online and in-person training and events, including scheduling, managing registration, booking venues, creating attendance spreadsheets, creating Zoom links, communicating with training participants, mailing materials to participants, preparing handouts and other materials, buying supplies, and setting up and breaking down in-person events Plan and coordinate in-person conference for the Vermont peer workforce Book travel and accommodations for in-person training, events, and conferences Assist in training and events facilitation when needed Administrative Support Create, collect, and review training evaluations Prepare and submit invoices Process expense requests for training and travel expenses Support with quarterly reports Order and organize training supplies as needed Maintain inventory list of training materials Support with training eligibility screening and communications with training applicants Revise and format facilitator guides, participant workbooks, and training materials as needed Support with adding training content into learning management system Support quality improvement of trainings Issue certificates as requested to participants who have completed trainings Maintain and improve organization within google drive Other Duties as assigned Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Strongly Preferred Qualifications: Familiarity and alignment with peer support and the psychiatric survivor movement Completion of an Intentional Peer Support Core Training Required Qualifications: Understanding of and commitment to Pathways Vermont values Comfort and experience with public speaking and mass communications Excellent interpersonal and communication skills Ability to sit with the discomfort of systems change Willingness to practice humility and curiosity Willingness to participate in continuous feedback processes and adjust communication styles and approaches as needed Telephone/computer/internet/social media skills and familiarity with Google and Zoom platform Self-motivation and ability to work independently Ability to work during non-standard hours Flexible schedule and extensive travel potentially required Vermont Resident Working Conditions/Physical Demands: Sitting or standing for sustained periods of time Frequent operation of a computer and other office machinery including frequent typing Frequent utilization of close visual acuity and reading from a computer screen, must be able to read information captured in type and free hand form Frequent talking and listening in participation of exchanging ideas through spoken word and receipt and giving of detailed information through oral communication The worker is subject to various environmental conditions. Activities occur inside and outside. Occasionally lifting and carrying up to 30 pounds (i.e. carrying equipment or materials for activities, outreach) Ability to utilize various modes of transportation (bus, train, plane, etc.) Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program Wellness Reimbursement Program Longevity Recognition Rewards Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support Compensation: Full-time, non-exempt, hourly 35-40 hours per week, weeknights and weekends as needed $20-22/hour (starting pay determined by starting pay matrix) It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Pathways Vermont Peer Respite Resident Support Staff - Part Time Night Shift The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. The Peer Respite House is a new project that offers guests a short-term retreat space in a home-like setting when they are experiencing mental health distress, wish to avoid hospitalization, or have a respite following a hospitalization prior to their return home. The peer-respite program is led and staffed by individuals who have experienced mental health challenges, dark periods or difficult life disruptions. The Role: The Peer Respite Staff is a member of a support team that provides excellent, consistent, and equitable peer mental health services. This position supports house visitors through Intentional Peer Support and assists with daily house operations. As a peer respite, we require that applicants for peer support positions identify as having personal experience with life-interrupting emotional/mental health distress and other significant life challenges, and are aware that sharing some of that experience with others is a part of their job. Available Positions: 1 Location: In Person (Williston, VT) Schedule: Part time (12 hours or more per week), Flexible Scheduling open to negotiation Position required to attend weekly team meetings, co-reflection, and supervision. Supervised by: Peer Respite House Manager or Shift Lead Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Be attentive and available at all times during scheduled hours Provide support and connection for one or two house guests. Engage in relationship and rapport building with guests and provide service from a “choice” perspective utilizing Intentional Peer Support, harm reduction, and strengths based approaches Engage in conversation and peer support related to dark periods and suicide Communicate to residents programmatic rules and expectations Maintain thorough understanding of policies and procedures, including emergency protocol Maintain written and computerized records and communication Create a welcoming and comfortable environment by preparing meals, cleaning and preparing the space for new guests Coordinate, facilitate and monitor referrals to community services and activities, and advocate for resident participation Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during daytime working hours, and are fully paid. Participate in one on one supervision, team meetings, and co-reflection as assigned Participate in training as assigned Other Duties as assigned Qualifications: Personal experience of mental health distress, extreme states, plans or thoughts of dying by suicide, or other experience that others may label as a mental health challenge required Interest in connecting with others from a peer perspective; necessary training will be provided Communication, writing, and computer skills Highschool Diploma or equivalent degree Ability to tolerate uncertainty Excellent interpersonal skills and the ability to form relationships with individuals from diverse backgrounds and experiences including people who have experienced marginalization Sound judgment and good problem-solving skills Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation Ability to work weekends Valid driver's license and ability to drive vehicle required Ability to work effectively as part of the team Ability to share one's own personal transformative life experiences Risk and discomfort tolerance Working Conditions/Physical Demands: Ability to ascend and descend stairs often required Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in cleaning, cooking, space organization and other activities around the house Occasionally meeting with persons in the community and/or visiting different businesses Occasionally walking around the community to participate in activities with guests or accompany folks to necessary meetings Rarely running or moving at very swift speed to avoid emergency situation Regular operation of a computer and other office machinery including frequent typing Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication Some reading responsibilities Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, moving things around the house, etc.) Frequent exposure to outside environmental conditions (all seasons) in accompanying guests in the community and outings Occasional exposure to high levels of noise Compensation: $20 - $21.50 hourly Benefits: Flexible Schedule Wellness Reimbursement Program Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Pathways Vermont Support Line Operator Per Diem It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color. The Company: Pathways Vermont is a dynamic nonprofit agency that ends homelessness and provides alternative mental health services. Pathways believes housing is a basic human right and practices housing first - immediate access to housing without preconditions. Client choice, harm reduction, non-coercion, flexibility and person-centered housing plans are core elements of this program. Pathways offers a great benefit package including dental and health insurance, generous time-off and paid holidays. The Role: The Vermont Support Line Operator provides phone support that is free, confidential, nonjudgmental and available to all Vermonters 24/7. The Vermont Support Line is staffed by individuals who acknowledge that they have experienced a broad range of struggles of their own and are willing to be open about them utilizing the principles of Intentional Peer Support. Serves: All Vermonters over the age of 18 Supervised by: Shift Supervisor Hours Available: Per Diem - Substitute Responsibilities: Provide safe, confidential, non-judgmental support to Vermonters who call and/or text the Vermont Support Line Interact with callers using a “peer” approach as taught in the Intentional Peer Support (IPS) model Respond to callers and texters via phone or text within a reasonable timeframe Communicate via email, chat, and text with co-workers and supervisors Participate in ongoing training (as advised by a supervisor), skills building and team building including team meetings, core competencies, co-reflections, etc. Some of these trainings are offered remotely and are recorded for viewing at a later date Required to complete data collection after each call accurately and completely Negotiate adversity and challenging conversations with callers - including, but not limited to: conversations about death or wanting to die, substance use, altered states, extreme states, and oppressive systems Assist a caller in crisis and refer call accordingly to appropriate resources Awareness and adherence to policies and procedures for Vermont Support Line and Pathways Vermont Qualifications: ● Must live and work in Vermont ● Must have the ability to occasionally work third shift - overnight hours and/or weekend evenings ● Experience with mental health, substance use and/or other life challenges preferred, and a willingness to support others utilizing a “peer” model of service ● Ability to share from one's own personal transformative experiences ● Value for person-centered care and harm reduction ● Excellent interpersonal and communication skills both orally and in writing ● Openness to multiple perspectives ● Knowledge of community resources and supports preferred ● Self-motivation, problem solving and ability to work independently and as part of a team ● Advanced computer literacy skills; experience with Google Suite preferred ● Ability to multitask between phone calls, textline, and team communication ● High school degree or comparable work experience ● Availability to work occasional holidays ● This position requires regular attendance Working Conditions/Physical Demands: Ability to work from home independently in a confidential space with limited distractions, with reliable internet For training purposes if needed, ability to work in an office setting either with others and/or independently. Arrange for appropriate work from home space/set up. Your supervisor may utilize various remote technology tools to monitor work from home performance and output Frequent operation of a computer, phone, and other office machinery, including frequent typing Frequent talking and listening in participation of the exchange and receipt of ideas through spoken or written word; and giving detailed information through oral or written communication Moderate reading responsibilities Occasional exposure to high levels of noise and persons who are upset, angry, or in an extreme state Starting Compensation: $21.50 per hour Benefits: Benefits are not available for per diem employees Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) All-Staff days off 403(b) Retirement Savings Plan Employee Assistance Program Longevity Recognition Rewards As needed

Pathways Vermont - Soteria House First Shift Supervisor The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. The Program: Soteria is a hospitalization prevention residence for individuals experiencing an early episode of psychosis/extreme state/non-consensus reality who wish to avoid or minimize their exposure to medications. Soteria House operates as a Therapeutic Community Residence (TCR). Services are funded by the Vermont Department of Mental Health (DMH) and TCR compliance is overseen by the Department of Aging and Independent Living (DAIL). The Role: The Shift Supervisor is a member of the Soteria community which includes residents, Resident Support Staff, Soteria Services Team Lead, Services Manager, and an Advanced Practice Registered Nurse (APRN). Soteria is a residence that provides a space for persons who are experiencing an early episode of psychosis/extreme state/non-consensus reality using a model of “being with,” vs. “doing to” residents. The position is responsible for supervising three full-time staff, essential house functions, and being with residents. Program: Soteria Job Title: First Shift Supervisor Supervisor: Soteria Program Manager Location: Burlington, Vermont Schedule: Full Time (35 - 40 hours per week, based on programmatic needs) Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Supervisory: Supervise three Resident Support Staff - this includes, but is not limited to: providing weekly supervision, training, and general oversight of the first-shift team. Oversee disciplinary process for supervisees as needed/appropriate Oversee and plan weekly coverage to ensure two staff are present during each shift; provide essential shift coverage as needed Ensure that there is a Lead Shift person scheduled in the event a leadership staff is not present on site at Soteria Attend and willingness to co-facilitate a weekly team meeting and weekly leadership meeting Attend other meetings in a leadership capacity as requested and/or scheduled by the union Attend monthly co-reflection meeting Participate in on-call as part of the leadership team as needed and scheduled; a minimum of 1-2x weekly Direct Service Be with residents: non-judgmental, non-directive approach of providing support and availability Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches Communicate to residents programmatic rules and expectations Collaborate with residents in the implementation of a comprehensive service plan As requested by residents, provide one to one support with life skills and healthy choices, including but not limited to social skills, wellness, assistance with any medications and housekeeping Take direction from the Service Coordinator as relates to service meetings, resident appointments and scheduling, and other resident services tasks that may fall on first shift; delegate these tasks as appropriate to Resident Support Staff working on first shift General Tasks Maintain thorough understanding of Soteria policies and procedures, including emergency protocol and TCR regulations Maintain written and computerized records, compile reports, and complete other program documentation (including care notes, incidents, statistics, letters, petty cash receipts, etc.) Other duties as specific to the shift you oversee Other duties as assigned Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Requirements Strong communication, writing, and computer skills Ability to tolerate uncertainty and risk Excellent interpersonal skills and the ability to form relationships with marginalized individuals Sound judgment and good problem solving skills including assessing risk factors Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation Ability to work weekends Some schedule flexibility required for on-call coverage, including the ability to respond in person Supervisory experience preferred Prior residential experience preferred Valid driver's license and ability to drive vehicle required Ability to work effectively as part of a team Training in Intentional Peer Support, Harm Reduction, medication assistance, emergency procedures, CPR, first aid, hearing voices, having difficult conversations, cross-cultural diversity preferred Ability to share one's own personal transformative life experiences Personal experience of psychosis/extreme states or mental health challenges considered an asset Working Conditions/Physical Demands: Ability to ascend and descend stairs frequently required Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in cleaning, cooking, space organization and other activities around the house Occasionally meeting with persons in the community and/or visiting different businesses Occasional walking around the community to participate in activities with residents Rarely running or moving at very swift speed to avoid emergency situation Regular operation of a computer and other office machinery including frequent typing Extensive talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication Frequent reading responsibilities Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, moving things around the house, etc.) Frequent exposure to outside environmental conditions (all seasons) in accompanying residents in the community and outings Occasional exposure to high levels of noise and potentially stressful situations Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program Wellness Reimbursement Program Longevity Recognition Rewards Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support Compensation: Full time, hourly position 35-40 hours per week $22- $23 per hour It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Job Description Forensic Assertive Community Treatment (FACT) Service Coordinator The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, people with disabilities, people with lived experience with homelessness, mental health challenges, and criminal justice involvement, and people of color. The Role: The Service Coordinator is a member of the Forensic Assertive Community Treatment (FACT) team. The service coordinator provides community-based support and coordination with other services to individuals enrolled in the program and acts as a member of an interdisciplinary team with a combined caseload. This position focuses on supporting participants with finding employment, securing benefits, and pursuing community resources and prosocial connection, but all positions on the team support participants on an as-needed basis. Available Positions: 1 Location: In Person (Chittenden County, VT) Schedule: Full Time (35-40 Hours Weekly) Flexible hours between 9 am - 6 pm (5 days a week for 7-8 hour shifts). Supervised by: FACT Team Lead Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Engage in relationship building/rapport building with program participants and provide service from a strengths-based, participant-centered perspective, informed by self-determination and harm reduction principles. Collaborate with participants in the formulation and maintenance of a comprehensive, individualized Service Plan that is reviewed and modified with the participant on a regular basis. Assist participants in navigating the housing path including viewing units, assistance with moving in, life skill development, resolving landlord/participant disputes, etc. Develop a working knowledge of relevant community resources in Chittenden County and demonstrate a willingness to explore new or unfamiliar resources as necessary. Assist program participants with referrals to community agencies to ensure that they have full access to services and resources they require (i.e. entitlements, benefits, advocacy, substance use treatment services, etc.) Maintain written and computerized records, compile reports, and complete other program documentation (including case progress notes, face sheets, statistics, letters, petty cash receipts, etc.). Provide one to one support and counseling on life skills, housing concerns, and health maintenance, including such tasks as medication support, housekeeping, and assisting participants to manage their monies, including preparing budgets with participants and computing expenses. Coordinate and monitor referrals to community services, and advocate for participant participation in them; manage contacts with outside agencies and act as participant liaison where indicated. Educate, inform, and advocate for participants regarding benefits and entitlements (Social Security, Public Assistance, food stamps, etc.). Assist with applications and appeals as needed. Regular attendance is a requirement of the position. Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Other duties as assigned. Qualifications: Bachelor's or equivalent work experience preferred Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations. Prior experience or education in benefits coordination, substance use support, employment support, life skills support, or nursing/healthcare is considered a strong asset Lived experience of mental health challenges, homelessness, substance use, and/or the criminal justice system will be considered an asset Prior experience working in a mental health and/or harm reduction agency, preferably in community services preferred. An understanding of the issues facing persons with mental health challenges or substance use issues, particularly as related to meeting basic needs and navigating involvement with the criminal justice system and its impacts is valuable Excellent communication, writing, and computer skills Excellent interpersonal skills, knowledge of supportive peer counseling skills, and the ability to form relationships with marginalized individuals. Willingness to self-reflect, learn, and practice new ways of being in relationship with these individuals. Ability to structure time, develop work priorities independently, and meet program expectations with regard to documenting interactions. Independent problem-solving skills and demonstrated ability to intuitively approach challenging situations. Risk and discomfort tolerance in navigating challenging interactions with participants. Knowledge of community resources for mental health and substance use is considered an asset. Working Conditions/Physical Demands: Frequent operation of a computer and other office machinery including typing Ability to ascend and descend stairs for viewing apartments and meeting with participants in the community Occasional stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in move-in and apartment visits Often meeting with persons in the community and/or visiting different businesses Frequent walking around the community to participate in viewing apartments and supporting participants Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication Moderate reading responsibilities Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, supporting with move-in, etc.) Frequent exposure to outside environmental conditions (all seasons) in accompanying participants in the community Possible exposure to high levels of noise, and aggressive energy while supporting participants in stressful situations Driving Requirements: Valid driver's license, a reliable personal vehicle available for work purposes and current automobile insurance required Compensation: $25 per hour Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program $500 Yearly Wellness Reimbursement Longevity Recognition Rewards Access to a wide variety of Pathways Vermont-facilitated trainings, including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Pathways Vermont Peer Respite Resident Support Staff - Per Diem The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. The Peer Respite House is a new project that offers guests a short-term retreat space in a home-like setting when they are experiencing mental health distress, wish to avoid hospitalization, or have a respite following a hospitalization prior to their return home. The peer-respite program is led and staffed by individuals who have experienced mental health challenges, dark periods or difficult life disruptions. The Role: The Peer Respite Staff is a member of a support team that provides excellent, consistent, and equitable peer mental health services. This position supports house visitors through Intentional Peer Support and assists with daily house operations. As a peer respite, we require that applicants for peer support positions identify as having personal experience with life-interrupting emotional/mental health distress and other significant life challenges, and are aware that sharing some of that experience with others is a part of their job. Location: In Person (Williston, VT) Schedule: Per Diem, as needed (nights and weekends available) Supervised by: Peer Respite House Manager or Shift Lead Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Be attentive and available at all times during scheduled hours Provide support and connection for one or two house guests. Engage in relationship and rapport building with guests and provide service from a “choice” perspective utilizing Intentional Peer Support, harm reduction, and strengths based approaches Engage in conversation and peer support related to dark periods and suicide Communicate to residents programmatic rules and expectations Maintain thorough understanding of policies and procedures, including emergency protocol Maintain written and computerized records and communication Create a welcoming and comfortable environment by preparing meals, cleaning and preparing the space for new guests Coordinate, facilitate and monitor referrals to community services and activities, and advocate for resident participation Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during daytime working hours, and are fully paid. Participate in one on one supervision, team meetings, and co-reflection as assigned Participate in training as assigned Other Duties as assigned Qualifications: Personal experience of mental health distress, extreme states, plans or thoughts of dying by suicide, or other experience that others may label as a mental health challenge required Interest in connecting with others from a peer perspective; necessary training will be provided Communication, writing, and computer skills Highschool Diploma or equivalent degree Ability to tolerate uncertainty Excellent interpersonal skills and the ability to form relationships with individuals from diverse backgrounds and experiences including people who have experienced marginalization Sound judgment and good problem-solving skills Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation Ability to work weekends Valid driver's license and ability to drive vehicle required Ability to work effectively as part of the team Ability to share one's own personal transformative life experiences Risk and discomfort tolerance Working Conditions/Physical Demands: Ability to ascend and descend stairs often required Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in cleaning, cooking, space organization and other activities around the house Occasionally meeting with persons in the community and/or visiting different businesses Occasionally walking around the community to participate in activities with guests or accompany folks to necessary meetings Rarely running or moving at very swift speed to avoid emergency situation Regular operation of a computer and other office machinery including frequent typing Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication Some reading responsibilities Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, moving things around the house, etc.) Frequent exposure to outside environmental conditions (all seasons) in accompanying guests in the community and outings Occasional exposure to high levels of noise Compensation: $21.50 hourly Benefits: Flexible Schedule Wellness Reimbursement Program Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Job Description Pathways Vermont - Soteria House First Shift Supervisor The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. The Program: Soteria is a hospitalization prevention residence for individuals experiencing an early episode of psychosis/extreme state/non-consensus reality who wish to avoid or minimize their exposure to medications. Soteria House operates as a Therapeutic Community Residence (TCR). Services are funded by the Vermont Department of Mental Health (DMH) and TCR compliance is overseen by the Department of Aging and Independent Living (DAIL). The Role: The Shift Supervisor is a member of the Soteria community which includes residents, Resident Support Staff, Soteria Services Team Lead, Services Manager, and an Advanced Practice Registered Nurse (APRN). Soteria is a residence that provides a space for persons who are experiencing an early episode of psychosis/extreme state/non-consensus reality using a model of “being with,” vs. “doing to” residents. The position is responsible for supervising three full-time staff, essential house functions, and being with residents. Program: Soteria Job Title: First Shift Supervisor Supervisor: Soteria Program Manager Location: Burlington, Vermont Schedule: Full Time (35 - 40 hours per week, based on programmatic needs) Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Supervisory: Supervise three Resident Support Staff - this includes, but is not limited to: providing weekly supervision, training, and general oversight of the first-shift team. Oversee disciplinary process for supervisees as needed/appropriate Oversee and plan weekly coverage to ensure two staff are present during each shift; provide essential shift coverage as needed Ensure that there is a Lead Shift person scheduled in the event a leadership staff is not present on site at Soteria Attend and willingness to co-facilitate a weekly team meeting and weekly leadership meeting Attend other meetings in a leadership capacity as requested and/or scheduled by the union Attend monthly co-reflection meeting Participate in on-call as part of the leadership team as needed and scheduled; a minimum of 1-2x weekly Direct Service Be with residents: non-judgmental, non-directive approach of providing support and availability Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches Communicate to residents programmatic rules and expectations Collaborate with residents in the implementation of a comprehensive service plan As requested by residents, provide one to one support with life skills and healthy choices, including but not limited to social skills, wellness, assistance with any medications and housekeeping Take direction from the Service Coordinator as relates to service meetings, resident appointments and scheduling, and other resident services tasks that may fall on first shift; delegate these tasks as appropriate to Resident Support Staff working on first shift General Tasks Maintain thorough understanding of Soteria policies and procedures, including emergency protocol and TCR regulations Maintain written and computerized records, compile reports, and complete other program documentation (including care notes, incidents, statistics, letters, petty cash receipts, etc.) Other duties as specific to the shift you oversee Other duties as assigned Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Requirements Strong communication, writing, and computer skills Ability to tolerate uncertainty and risk Excellent interpersonal skills and the ability to form relationships with marginalized individuals Sound judgment and good problem solving skills including assessing risk factors Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation Ability to work weekends Some schedule flexibility required for on-call coverage, including the ability to respond in person Supervisory experience preferred Prior residential experience preferred Valid driver's license and ability to drive vehicle required Ability to work effectively as part of a team Training in Intentional Peer Support, Harm Reduction, medication assistance, emergency procedures, CPR, first aid, hearing voices, having difficult conversations, cross-cultural diversity preferred Ability to share one's own personal transformative life experiences Personal experience of psychosis/extreme states or mental health challenges considered an asset Working Conditions/Physical Demands: Ability to ascend and descend stairs frequently required Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in cleaning, cooking, space organization and other activities around the house Occasionally meeting with persons in the community and/or visiting different businesses Occasional walking around the community to participate in activities with residents Rarely running or moving at very swift speed to avoid emergency situation Regular operation of a computer and other office machinery including frequent typing Extensive talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication Frequent reading responsibilities Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, moving things around the house, etc.) Frequent exposure to outside environmental conditions (all seasons) in accompanying residents in the community and outings Occasional exposure to high levels of noise and potentially stressful situations Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program Wellness Reimbursement Program Longevity Recognition Rewards Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support Compensation: Full time, hourly position 35-40 hours per week $22- $23 per hour It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Pathways Vermont Housing Support Services Coordinator - Franklin County The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. The Role: The Housing Support Services Coordinator will work intensively with individuals and families who are homeless or facing the risk of homelessness by providing housing case management and coordination of services. This role will work collaboratively with the “A Way Home” project housing provider agencies, the Vermont State Housing Authority and community partners to provide resources and support to clients to ensure the acquisition of life skills and access to resources that will lead to permanent housing and a positive quality of life. Available Positions: 1 Location: In Person (Franklin County, Community Based) Schedule: Full Time (35-40 hours per week) Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Provide housing counseling assistance; act as a liaison between client and landlord Engage in relationship building/rapport building with clients and provide service with a client centered, harm reduction, and strengths based approach via regular home visits. Provide one to one support, via regular home visits, with life skills, housing concerns, and health maintenance - including such tasks as housekeeping, budgeting, neighbor relations, landlord relations, support accessing medical care, managing deadlines and documentation needed to maintain benefits etc Develop a working knowledge of relevant community resources in Franklin County and demonstrate a willingness to explore new or unfamiliar resources as necessary. Assist clients with referrals to community agencies to ensure that they have full access to services and resources they require, i.e. entitlements, benefits, advocacy, addiction services, etc. and act as client liaison where indicated Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Other Duties as assigned Qualifications: Respect, warmth and compassion Ability to work within a Housing First, client centered, harm reduction framework Excellent interpersonal skills, and the ability to form relationships with marginalized individuals Valid driver's license, a reliable personal vehicle available for work purposes and current automobile insurance required Ability to structure time, develop work priorities independently, and meet program expectations with regard to documenting interactions Lived experience of mental health challenges and/or homelessness will be considered an asset Willingness to self-reflect, learn, and practice new ways of being in relationships Risk and discomfort tolerance Compensation: $21/Hour Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program Employee Wellness Reimbursement Program Longevity Recognition Rewards Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Job Description Pathways Vermont Soteria Resident Support Staff - Per Diem/Substitute The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. The Program: Soteria Vermont is a five-bed hospitalization prevention residence for individuals experiencing an early episode of psychosis who wish to avoid or minimize their exposure to medications. Soteria is a unionized program at Pathways Vermont and the Resident Support Staff role is a unionized position within Soteria Vermont. The Role: The Resident Support Staff is a member of the Soteria community which focuses on essential house functions and being with residents. Resident Support Staff substitutes are scheduled as needed - looking for availability during 1st, 2nd, and 3rd shifts. Resident Support Staff are expected to respond to a minimum of one shift every eight weeks . Location: In person (Burlington VT) Schedule: Per Diem (As needed 7 Days a week; Third shift positions available) Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Be with residents: non-judgmental, non-directive approach of providing support and availability Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches; including but not limited to social skills, wellness, assistance with any medications and housekeeping Attend regularly scheduled meetings as assigned One supervision meeting per month / additionally as needed One team meeting per month One All-Staff meeting per month Three Co-reflections annually Complete 12 hours of TCR( therapeutic community residence) training annually Maintain thorough understanding of Soteria policies and procedures, including emergency protocol Communicate to residents programmatic rules and expectations Collaborate with residents in the formulation and review of a comprehensive care plan to be updated on a regular basis, including but not limited to assistance in computing expenses and preparing budgets Maintain records, compile reports and complete other program documentation (including care notes, statistics, letters, petty cash receipts, etc.) Coordinate, facilitate and monitor referrals to community services and activities, and advocate for resident participation Regular household cleaning and maintenance Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Other duties as assigned Qualifications: Excellent communication, writing, and computer skills Excellent interpersonal skills and the ability to form relationships with marginalized individuals Sound judgment and good problem solving skills including assessing risk factors Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation Ability to work weekends Ability to work one shift every 8 weeks. Ability to work effectively as part of the team Ability to share one's own personal transformative life experiences Personal experience of psychosis/extreme states will be considered an asset Willingness to self-reflect, learn, and practice new ways of being in relationships Risk and discomfort tolerance Working Conditions/Physical Demands: Ability to ascend and descend stairs often required Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting Often meeting with persons in the community and/or visiting different businesses Rarely running or moving at very swift speed to avoid emergency situation Regular operation of a computer and other office machinery including frequent typing Frequent talking and listening in participation of exchanging ideas through spoken word Occasionally lifting and carrying up to 50 pounds Frequent exposure to outside environmental conditions (all seasons) Occasional exposure to high levels of noise Compensation: $21.50/Hour Benefits: Flexible Schedule Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Job Description Soteria House Service Coordinator It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color. The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services. Soteria House Services Team Lead supports a hospitalization prevention residence for individuals experiencing an early episode of psychosis/extreme state/non-consensus reality who wish to avoid or minimize their exposure to medications. Soteria House operates as a Therapeutic Community Residence (TCR). Services are funded by the Vermont Department of Mental Health (DMH) and TCR compliance is overseen by the Department of Aging and Independent Living (DAIL). The Role: The Service Coordinator is a member of the Soteria community which includes residents, Resident Support Staff, Shift Supervisors, and two Co-Directors. The position is focused on working with Soteria residents to develop and implement a personalized service plan. Service Coordinator also assists residents in their transition from the residence to the larger community and supports other leadership tasks at Soteria. The Service Coordinator also helps develop relationships with other community providers and resources. Time will be spent at Soteria with the residents as well as in the larger community after a resident transitions from the home. Transition goals will be driven by the resident and may include supported employment, housing support, social support and more. Program: Soteria House Job Title: Soteria Service Coordinator Supervisor: Soteria House Manager Location: Burlington, Vermont Schedule: 35 hours, Tuesday - Saturday Essential Coverage Tuesday 8am-4pm, Friday 8am-3pm, Saturday 8am-3pm Remaining 13 hours are flexible on wednesday and thursday and should include leadership and staff meetings, as well as flexibility to be on site at different times of day to accommodate resident service planning needs Soteria Service Coordinator Responsibilities: Engage in relationship building with residents and provide service from a “choice” perspective as well as participant-centered, harm-reduction, and strengths-based approaches Collaborate with residents in the formulation and maintenance of a dynamic service plan, centering on how to best support the resident in achieving their self-expressed (linear and non-linear) goals while in the program. Plan is reviewed and modified at least monthly Facilitate weekly network/service meetings with residents and their community support networks Maintain a system by which to delegate appointments/transportation needs to other members of the team (i.e. a resident calendar, emailing, etc.) Assist residents in establishing needed community-based medical and mental health services Support all residents in accessing health insurance and affordable healthcare Support residents in identifying sustainable permanent housing Accompany residents to apartment showings and assist in answering landlord queries and/or completing housing applications Complete applications with residents for appropriate financial assistance Coordinate closely with Soteria Co-Directors, Supervisors and Resident Support Staff Transport residents to appointments and meetings as necessary and/or assist in coordinating with Resident Support Staff. Assist in finding long-term transportation options and resources Record significant interactions with program residents and service plan changes in Foothold AWARDS database Read notes daily and ensure there are consistent notes in the resident record Mediate family conversations and serve as main point of contact with residents' families and/or guardians, as well as service providers in the community Assist residents in managing their monies, including assistance in computing expenses and preparing budgets Intake Team Member Responsibilities Meet with applicants in the community for intake interviews/assess for intake criteria Complete intake check-list, which includes Coordinating with medical providers and community partners to obtain required medication orders, self administration checklists and hospital discharge summaries/notes from other community providers Reviewing admission packet with residents Ensuring that resident and/or providers sign required auxiliary documents Conduct intake at point of entry. Exit process responsibilities Oversee completion of exit check list, which includes: Developing exit plans with residents Communicating with families and community partners to support exits and coordination of care Coordinate conversations with staff and leadership to have effective exit conversations with residents and implement timelines that meet resident and programmatic needs Provide oversight for the Transitional Resident Program: facilitate weekly network/service meetings, update service plans a minimum of monthly, and ensure weekly contact is made with transitional residents Soteria TCR Services Responsibilities: Provide back-up coverage for Resident Support Staff Support with quality oversight/data collection for services outcomes Maintain and update the Disaster Relief Kit's Foothold Facesheets monthly Ensure all necessary documents are in a resident and transitional residents' Google drive file and maintain their Facesheet (with the exception of medications, which is the role of the Soteria nurse) Collect, maintain, store, and dispose of all participant information according to applicable requirements for confidentiality, security, and privacy Leadership Responsibilities: Supervise the Peer Resident Support Staff and interns as needed Attend and co-facilitate weekly team meetings and leadership meetings Participate in co-reflection, and team and agency meetings as requested Participate in interviews with other leadership staff as requested Participate in rotating on-call schedules with the leadership team as requested for coverage needs. Participate in agency and program specific trainings Other duties as assigned including, but not limited to: support leadership during staffing transitions (hiring, scheduling staff, etc) Attend any union related meetings, as requested or scheduled Working Conditions/Physical Demands: Almost constant operation of a computer and other office machinery Regular, repetitive movement of hands and fingers including substantial movements of wrists, hands and fingers for typing and/or writing, grasping paperwork, using technology equipment and other tasks Frequent talking and participation in exchanging ideas through spoken word as well as ability to hear and receive detailed information through oral communication Significant amounts of sedentary work in a seated position Moderate levels of standing, walking, stooping, kneeling or crouching, reaching with hands and arms and light lifting while participating in daily activities at the house Rarely lifting and carrying 20-30 pounds for participating in daily activities at Soteria house, etc. Frequent utilization of close visual acuity and reading from a computer screen, must be able to read information captured in type and free hand form Possible need to run and ambulate at a fast speed while following resident Frequent exposure to outside environmental conditions (all seasons) in accompanying residents in the community and outings Frequent exposure to high levels of noise and/or persons presenting in distress Job Qualifications: Ability to work flexible hours Bachelor's degree or comparable experience Prior experience of case management/service coordination preferable Prior experience as a supervisor is preferable Excellent communication, writing, and computer skills and the ability to work effectively both as part of a team and independently Excellent interpersonal skills and the ability to form relationships with a variety of individuals. Sound judgment and good problem solving skills Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation Knowledge of community resources for physical and mental health, substance use, financial assistance, employment supports, and housing Valid driver's license, a reliable personal vehicle available for work purposes and current automobile insurance Ability to share one's own personal transformative life experiences Personal experience of psychosis/extreme states will be considered an asset Compensation: Full time, hourly position 35 hours per week $23.00-$24.00 To apply please include a Resume and Cover Letter with your application

Pathways Vermont Soteria Resident Support Staff - Per Diem/Substitute The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. The Program: Soteria Vermont is a five-bed hospitalization prevention residence for individuals experiencing an early episode of psychosis who wish to avoid or minimize their exposure to medications. Soteria is a unionized program at Pathways Vermont and the Resident Support Staff role is a unionized position within Soteria Vermont. The Role: The Resident Support Staff is a member of the Soteria community which focuses on essential house functions and being with residents. Resident Support Staff substitutes are scheduled as needed - looking for availability during 1st, 2nd, and 3rd shifts. Resident Support Staff are expected to respond to a minimum of one shift every eight weeks . Location: In person (Burlington VT) Schedule: Per Diem (As needed 7 Days a week; Third shift positions available) Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Be with residents: non-judgmental, non-directive approach of providing support and availability Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches; including but not limited to social skills, wellness, assistance with any medications and housekeeping Attend regularly scheduled meetings as assigned One supervision meeting per month / additionally as needed One team meeting per month One All-Staff meeting per month Three Co-reflections annually Complete 12 hours of TCR( therapeutic community residence) training annually Maintain thorough understanding of Soteria policies and procedures, including emergency protocol Communicate to residents programmatic rules and expectations Collaborate with residents in the formulation and review of a comprehensive care plan to be updated on a regular basis, including but not limited to assistance in computing expenses and preparing budgets Maintain records, compile reports and complete other program documentation (including care notes, statistics, letters, petty cash receipts, etc.) Coordinate, facilitate and monitor referrals to community services and activities, and advocate for resident participation Regular household cleaning and maintenance Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Other duties as assigned Qualifications: Excellent communication, writing, and computer skills Excellent interpersonal skills and the ability to form relationships with marginalized individuals Sound judgment and good problem solving skills including assessing risk factors Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation Ability to work weekends Ability to work one shift every 8 weeks. Ability to work effectively as part of the team Ability to share one's own personal transformative life experiences Personal experience of psychosis/extreme states will be considered an asset Willingness to self-reflect, learn, and practice new ways of being in relationships Risk and discomfort tolerance Working Conditions/Physical Demands: Ability to ascend and descend stairs often required Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting Often meeting with persons in the community and/or visiting different businesses Rarely running or moving at very swift speed to avoid emergency situation Regular operation of a computer and other office machinery including frequent typing Frequent talking and listening in participation of exchanging ideas through spoken word Occasionally lifting and carrying up to 50 pounds Frequent exposure to outside environmental conditions (all seasons) Occasional exposure to high levels of noise Compensation: $21.50/Hour Benefits: Flexible Schedule Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

ACT Team Service Coordinator Rutland County The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. Role: Service Coordinators are members of the interdisciplinary team who provide flexible, compassionate, community based services that are designed to promote the stability, recovery, and community reintegration of individuals who experience mental health challenges, histories of homelessness, and may also have challenges around substance use. Service Coordinators function as integral members of Pathways' Assertive Community Treatment (ACT) team which utilizes an interdisciplinary staff to serve a combined caseload of clients and communicates with community partners. This specific position works with clients who are all involved with the Department of Corrections. Application Requirements: A Cover Letter and Resume are required with your application. Qualifications: (See attached for more detail) Ability to work within a Housing First, client centered, harm reduction framework Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other marginalized populations. A good understanding of the issues facing persons with mental health challenges or substance use issues, particularly as related to meeting basic needs food, clothing, shelter and advocacy. Excellent independent problem solving skills and demonstrated ability to intuitively approach challenging situations Valid driver's license, a reliable personal vehicle available for work purposes and current automobile insurance required Must pass a PREA/DOC background check in order to work with clients involved with the Department of Corrections Responsibilities: (See attached job description for more detail) Engage in relationship building/rapport building with clients and provide service with a client centered, harm reduction, and strengths based approach. Provide one to one support, via regular home visits, with life skills, housing concerns, and health maintenance - including such tasks as housekeeping, budgeting, neighbor relations, landlord relations, support accessing medical care, managing deadlines and documentation needed to maintain benefits etc. Assist clients in navigating the housing path including viewing units, assistance with moving in, life skill development, landlord/client disputes, etc. Coordinate and monitor referrals to community services, and advocate for client participation in them; manage contacts with outside agencies and act as client liaison where indicated Develop a working knowledge of relevant community resources and demonstrate a willingness to explore new or unfamiliar resources as necessary Provide support to clients who are being supervised by the Department of Corrections. Other Duties as assigned Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Compensation: $20-21 /hour Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program Wellness Reimbursement Program Longevity Recognition Rewards Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Pathways Vermont Soteria House Resident Support Staff - Second Shift The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color. The Program: Soteria Vermont is a five-bed hospitalization prevention residence for individuals experiencing an early episode of psychosis who wish to avoid or minimize their exposure to medications. Soteria is a unionized program at Pathways Vermont and the Resident Support Staff role is a unionized position within Soteria Vermont. The Role: The Resident Support Staff is a member of the Soteria community which focuses on essential house functions and being with residents. Available Positions: 2 Location: In person (Burlington VT) Schedule: Full-Time (35-40 Hours Weekly) Tuesday 4pm-8pm, Wednesday 4pm-12am, Thursday 4pm-12am, Fri 3pm-11pm, Sat 3pm-11pm Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Be with residents: non-judgmental, non-directive approach of providing support and availability Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches; including but not limited to social skills, wellness, assistance with any medications and housekeeping Attend regularly scheduled meetings as assigned One supervision meeting per month / additionally as needed One team meeting per month One All-Staff meeting per month Three Co-reflections annually Complete 12 hours of TCR( therapeutic community residence) training annually Maintain thorough understanding of Soteria policies and procedures, including emergency protocol Communicate to residents programmatic rules and expectations Collaborate with residents in the formulation and review of a comprehensive care plan to be updated on a regular basis, including but not limited to assistance in computing expenses and preparing budgets Maintain records, compile reports and complete other program documentation (including care notes, statistics, letters, petty cash receipts, etc.) Coordinate, facilitate and monitor referrals to community services and activities, and advocate for resident participation Regular household cleaning and maintenance Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Other duties as assigned Qualifications: Valid driver's license and ability to drive vehicle required Excellent communication, writing, and computer skills Excellent interpersonal skills and the ability to form relationships with marginalized individuals Sound judgment and good problem solving skills including assessing risk factors Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation Ability to work weekends Ability to work one shift every 8 weeks. Ability to work effectively as part of the team Ability to share one's own personal transformative life experiences Personal experience of psychosis/extreme states will be considered an asset Willingness to self-reflect, learn, and practice new ways of being in relationships Risk and discomfort tolerance Working Conditions/Physical Demands: Ability to ascend and descend stairs often required Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting Often meeting with persons in the community and/or visiting different businesses Rarely running or moving at very swift speed to avoid emergency situation Regular operation of a computer and other office machinery including frequent typing Frequent talking and listening in participation of exchanging ideas through spoken word Occasionally lifting and carrying up to 50 pounds Frequent exposure to outside environmental conditions (all seasons) Occasional exposure to high levels of noise Compensation: $19.50 - $20.50 /hr Benefits: Medical, dental and vision insurance Long Term Disability/Life Insurance Paid Time Off (accrual of 210 hours per year to start) 9 Paid Holidays Annually 403(b) Retirement Savings Plan Employee Assistance Program Longevity Recognition Rewards Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Tuesday 4pm-8pm, Wednesday 4pm-12am, Thursday 4pm-12am, Friday 3pm-11pm, Saturday 3pm-11pm