A patient access associate is also referred to as a patient access representative. They are the first person a patient sees upon entering a medical facility. They are in charge of checking patients in when they come to a doctor's office, hospital, nursing home, or other medical facility. Although they work in medical facilities, they do not provide any form of medical care. Instead, they assist patients with registration, processing their insurance, and checking out. The job is to track people visiting patients, provide billing information to patients, and collect patient data.
Patient access associates must have customer service skills, communication skills, and interpersonal skills. An applicant can get a job without a formal healthcare education. However, completing a training program certified by a significant regulatory body will increase an applicants' chances of getting the job. You may also need one year of working experience in a medical office or hospital.
There is more than meets the eye when it comes to being a Patient Access Associate. For example, did you know that they make an average of $15.75 an hour? That's $32,769 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many Patient Access Associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Computer skills and Customer-service skills.
If you're interested in becoming a Patient Access Associate, one of the first things to consider is how much education you need. We've determined that 39.9% of Patient Access Associates have a bachelor's degree. In terms of higher education levels, we found that 3.5% of Patient Access Associates have master's degrees. Even though some Patient Access Associates have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Patient Access Associate. When we researched the most common majors for a Patient Access Associate, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Patient Access Associate resumes include High School Diploma degrees or Diploma degrees.
You may find that experience in other jobs will help you become a Patient Access Associate. In fact, many Patient Access Associate jobs require experience in a role such as Customer Service Representative. Meanwhile, many Patient Access Associates also have previous career experience in roles such as Cashier or Administrative Assistant.