Patient access representative jobs in Alaska - 189 jobs
MEDICAL BILLING CLERK JVBOC
USGP
Patient access representative job in Anchorage, AK
USGP has an opportunity for a MEDICAL BILLING CLERK JVBOC to provide services to our military service members, their families, and veterans within the JOINT BASE ELMENDORF-RICHARDSON, AK.
Benefits:
Competitive Pay - $22.00 + Health and Welfare Stipend
Benefits to include Medical, Dental, Vision, and Life Insurance and a 401K
Paid Time Off and Sick Time available
Schedule: Monday through Friday 0630 - 1530, 0700-1600, or 0730-1630.
Qualifications:
Degree/Education: High School diploma or General Educational Development (GED) Basic medical terminology required.
Experience: At least two years relevant experience or specialized Registered Health Information Technician (RHIT) or Registered Health Information Administrator certification required
Typing Speed: 40 WPM is
Job Duties:
To include but not limited to:
Educate beneficiaries and MTF staff about the various billing and collection programs and processes to include the requirement of a DD Form 2569, Third Party Collections - Record of Other Health Insurance, and the required complete of an Injury Log.
Facilitates procedures and processes for Medical Service Account and Medical Affirmative Claims IAW DHA-PM 6015.01, Military Medical Treatment Facility (MTF) Uniform Business Office (UBO) Operations, Chapter 3.
Uses other databases (internal or external to MTF) in compliance with HIPAA guidelines to identify insurance coverage.
Obtains information, if necessary, through direct patient interviews or by Insurance companies shall be called for verification of benefits and coverage amounts and to obtain other requirements to be met for reimbursement.
Inputs and updates patient insurance information in CHCS, AHLTA, or MHS GENESIS and TPOCS or into other databases required by the Insurance coverage information is obtained, entered into CHCS, and TPOCS or other Government standard system with insurance information for those beneficiaries with billable coverage.
Reviews medical records when needed for clarification of medical treatment, history of illness, medical tests, accident information or any other clarification for billing purposes.
Prepares and mails or transmits claims to third party payers using the UB-04, the CMS 1500, Health Insurance Claim Form, or other form Claims may also be processed electronically when available to the Government.
Conducts follow-up claim inquiries until payment received and/or case is closed.
Works with the facility Admissions and Dispositions Office to obtain authorizations and precertification's from third party payers.
At USGP, we are invested in the growth and support of the veterans, and their families, that we serve. In order to provide our best to the community, we are committed to nurturing and evolving our ever-growing diverse network of dedicated professionals and ensuring that our employees are valued for their efforts and able to grow as an individual and achieve their career goals. This is a great opportunity for a team player who is passionate about service and wants to grow their career through the unique knowledge gained by working at a federal facility.
USGP is an Equal Employment Opportunity/M/F/disability/protected veteran status
We look forward to receiving your resume!
$22 hourly 2d ago
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Customer Service Representative
AA2It
Patient access representative job in Anchorage, AK
Title: Customer Service Representative Pay Rate: 25-27/HR on W2 The Customer Service Representative is responsible for providing and maintaining updated information for customers. * Perform administrative functions supporting customer service functions and sales order entries.
* Provide monthly status of open orders and follow up with customers and Production.
* Maintain record of asset delivery progress and invoicing.
* Interact with Production, Buyer and Planner for follow-up of customer orders.
* Resolve licensing issues received from customers and record in support database.
* Maintain and improve the integrity of the data in the MFGPRO database.
* Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
Kindly share your resume with answers:
Q1: How many years of exp in Customer services and how many in supporting Oil & Gas industry
Q2: For submisison; kindly share MM/DD of Birth (no year)
$33k-41k yearly est. 2d ago
Registrar
Alaska Teachers and Personnel
Patient access representative job in Alaska
Other/Secretary Date Available: 02/02/2026 District: Ketchikan Gateway Borough Schools Additional Information: Show/Hide KETCHIKAN GATEWAY BOROUGH SCHOOL DISTRICT KETCHIKAN ALASKA JOB DESCRIPTION JOB TITLE: REGISTRAR-KETCHIKAN HIGH SCHOOL
REPORTS TO: PRINCIPAL / ASSISTANT PRINCIPAL
JOB PURPOSE: To work and assist the principal and assistant principal in the running of the High School.
Duties, Responsibilities and Accountabilities:
* Assists students, teachers, parents and the general public in regards to school issues.
* Maintains permanent files on each student.
* Handles all requests for transcripts for insurance, college applications, scholarship applications, proof of residency, etc., for currently enrolled students and alumni.
* Handles all requests for dropped student's records and medical records.
* Monitors and issues withdrawal sheets for transferring and dropped students.
* Registers new students.
* Distributes and monitors senior early dismissal forms and pass/fail option forms.
* Maintains high school transcripts on each student.
* Prepares report cards each quarter and semester for all students; monitors and updates all grading information as needed.
* Monitors the posting of grades to the transcripts each semester.
* Posts grades earned from other high schools, KCC, Revilla, and Fast Track.
* Posts grades to report cards and transcripts for incompletes made up each quarter and semester.
* Deciphers and creates transcripts for incoming transfer students.
* Monitors grade point averages for all students at the end of each semester, maintaining class rank for seniors and juniors.
* Produces honor roll lists.
* Verifies GPA for students running for class offices, Department of Social Services, teen home, students and their parents, prospective employers, etc.
* Provides activities director with a list of quarter and semester grade failures and other pertinent information needed to determine activities eligibility.
* Enters all schedule changes in the computer; distributes printouts of same to the counselors, office, and students.
* Assists principal with inputting of data for student scheduling, updating of course offerings, and maintenance of files used in scheduling.
* Completes social security reports for those students receiving benefits.
* Maintains accurate count (class lists) for each class. (Enrollment)
* Maintains drop files on all dropped students from the Ketchikan Gateway Borough School District.
* Greets and provides service to students, parents, teachers, and the public at the counter as relief for receptionist.
* Orders and sets up diplomas and awards for graduation.
* Directs the sorting and mailing of happy grams, deficiencies, newsletters, and other mass mailings.
* Maintains accurate student/parent address information.
* Helps serve lunch to students.
* Creates templates for high school reports.
* Has a strong knowledge of district's software programs; PowerSchool is essential.
* Prepares state and federal reports regarding enrollment and health issues.
* Sells tickets in the office for athletic seasonal tournaments to students and the general public; posts reserved balcony seats.
* Organizes and attends the parent/teacher conferences; prepares documents and student information; greets parents.
* Other duties as assigned by the principal.
Requirements:
* Requires High School Diploma or equivalent.
* Ability to maintain confidentiality.
* Experience in basic office procedures including filing, calculator, copier, Apple computer and applicable software is required.
* Ability to deal effectively with students, parents, and the general public.
Knowledge, Skills and Abilities:
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before parents, staff and students.
Mathematical Skill: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Problem Solving: Can identify and resolves problems in a timely manner. Works well in group problem solving situations. Uses reason even when dealing with emotional topics.
Student Service: Manages difficult or emotional situations in a positive manner. Responds promptly to student needs. Responds to requests for service and assistance and meets commitments.
Interpersonal Skills: Focuses on solving conflict and not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control and remains open to other ideas and tries new things.
Teamwork: Contributes to building a positive work environment.
Diversity: Shows respect and sensitivity for cultural differences and promotes a harassment-free environment.
Ethics: Treats people with respect, keeps commitments and inspires the trust of others. Works with integrity and ethically.
Judgment: Exhibits sound and accurate judgment and includes appropriate people in decision-making process.
Planning/Organizing: Uses time efficiently.
Professionalism: Approaches others in a tactful manner. Reacts well under pressure and treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions.
Quality: Demonstrates accuracy and thoroughness and looks for ways to improve and promote quality.
Safety and Security: Observes safety and security procedures. Reports potentially unsafe conditions and uses equipment and materials properly.
Attendance and punctuality: Is consistently at work and on time.
Dependability: Follows instructions, responds to management directions and takes responsibility for own actions. Keeps commitments.
Other Skills and Abilities: Demonstrated ability to operate computers and related software. Ability to perform duties with awareness of all district requirements and Board of Education policies.
Physical Demands: While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs. such as boxes of books and AV/ VCR carts. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff.
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.
Ketchikan Gateway Borough School District
Human Resources
333 Schoenbar Rd
Ketchikan, AK 99901
KETCHIKAN GATEWAY BOROUGH SCHOOL DISTICT
IS AN EQUAL OPPORTUNITY EMPLOYER
$34k-41k yearly est. 60d+ ago
Construction Management Representative
Project Solutions 4.6
Patient access representative job in Glennallen, AK
Salary Range: $80,000-$95,000 DOE Total Compensation: Includes a range of additional benefits and living support, structured to enhance employee effectiveness while promoting overall personal and professional well-being.
See below for more details on included benefits.
Period of Performance: 8 months; exact dates are yet to be determined
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project with the purpose of constructing a new water treatment plant for the Glennallen facilities in Wrangell St. Elias National Park and Preserve. The work includes on site inspection of the demolition of the existing WTP building, construction of a new WTP building with a foundation, installation of all WTP mechanical, process, SCADA, and electrical controls, process piping, water storage, wastewater, and sump drain system, and WTP commissioning and training.
This role is contingent upon award of project.
Responsibilities and Duties:
Provide technical assistance and support to CO during construction.
Read, interpret and understand the construction contract plans and specifications.
Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site.
Arrange, attend, facilitate, and document project meetings, including weekly progress meetings, safety meetings, inspections, negotiations, and internal Government meetings; prepare meeting minutes within required timeframes.
Perform on-site inspections, including mock-ups, preparatory, initial, follow-up, and post-construction inspections; document findings with photographs, descriptions, and reports.
Document issues encountered and problems experienced with the construction contractor.
Review contractor's baseline and progress schedules.
Draft project related correspondence for NPS to review and issuance.
Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards.
Review, analyze, and assist in preparing cost estimates.
Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up.
Required Education, Knowledge and Skills:
Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field
preferred
.
Minimum of five (5) years of relevant construction and/or engineering work experience in construction management, preferably aligned to civil, environmental, and site-sensitive construction.
Experience with cold-climate construction, including buildings, foundations, water treatment facilities, and water service connections.
Working knowledge of water treatment systems, including pumps, piping, processes, appurtenances, and treatment methods.
Experience with wells and water service connections from source through treatment facilities
Background in vertical construction with an emphasis on cold-climate durability.
Familiarity with National Park Service (NPS) construction workflows and standard CMR duties
Strong communication and reporting skills, with a track record of timely coordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives
preferred
.
Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit.
Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions.
Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms.
Ability to interpret construction schedules and accurately assess and document project progress.
Capable of reviewing and evaluating payment requests against completed work and contractual milestones.
Relevant experience on projects involving similar scope of work.
OSHA 30 construction safety training preferred.
Written and verbal communication, problem-solving, and conflict resolution skills
Strong computer and technology literacy to utilize PCs and mobile devices.
Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized.
Maintain a valid driver's license.
Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects.
Ability to walk or climb on a daily basis to observe contract performance.
Must be able to physically operate a motor vehicle without danger to self or to others.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
$80k-95k yearly Auto-Apply 15d ago
Scheduling Specialist
Alaska Heart Institute 4.4
Patient access representative job in Anchorage, AK
JOB TITLE: Scheduling Specialist
DEPARTMENT: Electrophysiology
SUMMARY OF DUTIES: The Scheduling Specialist is responsible for managing and coordinating patient appointments, imaging, and diagnostic tests to ensure timely care delivery. This role involves handling both incoming and outgoing calls, reviewing patient orders, and entering data into the Electronic Medical Record (EMR) system. The specialist acts as a key liaison between patients, families, providers, and staff, ensuring clear communication and efficient clinic operations. The position requires a focus on providing high-quality customer service while maintaining a streamlined scheduling process and supporting the clinical team's workflow.
ESSENTIAL FUNCTIONS:
Schedule and coordinate patient appointments, imaging, and diagnostic testing based on provider notes, referrals, and hospital records.
Process appointment changes, including rescheduling cancellations, ensuring timely communication with patients.
Prioritize and schedule appointments according to provider orders, clinical urgency, and nursing assessments.
Triage patient calls and redirects to ER, urgent care, or primary care based on established symptom guidelines.
Request and review outside medical records to ensure pre-appointment testing and documentation are complete.
Maintain and manage provider schedules to optimize availability, fill cancellations, and maximize efficiency using waitlists when appropriate.
PAY RANGE: $23-27/hr to start (dependent upon experience)
EMPLOYEE BENEFITS:
Medical
Dental
Vision
Colonial Life Elective Benefits
Life Insurance
Profit Sharing 401K
HSA
FSA
Employee Assistance Program
Wellness Program
PTO- starting at up to 5.84 hours per pay period (increases with years of service)
8 paid holidays per year
FMLA
This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Qualifications
EDUCATION: High School Diploma or equivalent.
EXPERIENCE:
Minimum of 1-2 years of experience scheduling in a medical practice or call center environment.
Prior experience in a cardiology or specialty practice preferred.
Proven ability to provide excellent patient service.
$23-27 hourly 2d ago
Scheduling and Registration Specialist
Kodiak Area Native Association 4.2
Patient access representative job in Kodiak, AK
The Scheduling and Registration Specialist greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.
Essential Duties and Responsibilities The following duties are not intended to serve as a comprehensive list of all duties performed by this position. Other duties may be assigned.
* Supports the organization's mission and goals, quality standards, and patient-centered medical home philosophy. Embraces KANA's culture of serving the whole person through our provision of services. Incorporates KANA's core values of Courtesy, Caring, Respect, Sharing, and Pride in all activities and decisions.
* Upholds KANA's Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.
* Maintains collaborative team relationships with peers and colleagues to contribute to the working group's achievement of goals effectively, and to help foster a positive work environment.
* Protects confidentiality/privacy in verbal, written, and electronic forms of communication or information sharing.
* Communicates concerns in appropriate manner and in accordance with KANA policy.
* Ensures that all demographic and insurance information is communicated and properly enters into the electronic health record to provide prompt and accurate billing.
* Collects and records patient identification into the electronic health record including driver's license, social security card, CIB, etc.
* Responsible for coordination of benefits when more than one insurance carrier is presented.
* Appropriately distributes registration paperwork to patients and records in the electronic health record according to departmental procedures.
* Receives point of service payments at check-in before services are rendered.
* Understands and gives explanation regarding the sliding fee application. Refers all patients without insurance coverage or with questions to an Alternate Resource Specialist for resolution.
* Provides primary scheduling and registration services, including receiving and directing incoming calls, and assisting callers. Provides helpful assistance in anticipating and responding to the needs of our customers (i.e., escorting, directing, and answering questions). Takes messages that are clear and concise. Demonstrates exceptional phone etiquette.
* Updates patient's demographic information.
* Completes assigned worklist related to patient demographic, insurance, medical information.
* Provides release of information (ROI) and explain the release process to patients requesting records. SRS will then accept completed ROI's, ensure they are completed properly and forward to the HIM department.
* Schedules appointments for patients who are present in person or call the clinic.
* Receives and prioritizes calls, faxes, and requests from patients. Routes information to the appropriate recipient in a timely manner.
* Maintains front office inventory and equipment by checking supplies, anticipating needed supplies, and placing orders for supplies as needed or directed.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Requirements
High school diploma or equivalent required, Associates Degree preferred. One-year experience working in a healthcare clinic, medical billing office, or with the public in an office or customer service environment. Demonstrated knowledge of accurate data entry, medical billing, and medical terminology and computer systems highly preferred. Excellent customer service, organizational skills, attention to detail, problem solving skills, technical skills, and ability to multitask with a positive attitude in a fast-paced environment required.
$35k-40k yearly est. 50d ago
Scheduling Specialist
Orthoalaska
Patient access representative job in Anchorage, AK
Scheduling Specialist, OPA Lake Otis Anchorage, Full-Time
Schedule: Monday - Friday, 8:30 am - 5:00 pm
Orthopedic Physicians Alaska seeks a highly skilled, dedicated, and professional individual to join our rapidly growing and dynamic team as a Patient Scheduling Specialist, known internally as a Patient Advocate. The team of Patient Advocates at OPA is passionate about providing patient-centric service to everyone who calls the practice. Patient Advocates collaborate with medical providers and staff to resolve patient questions and concerns quickly, thoroughly, and respectfully.
At OPA, employees enjoy work-life balance, competitive salaries, and comprehensive medical, dental, FSA or HSA, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year.
Learn more about Orthopedic Physicians Alaska at *****************
Ideal attributes
Able to multitask effectively, dealing with phone calls, emails, tasks, and in-person requests pleasantly
Communicates calmly and clearly via telephone with patients in all circumstances, including when they are ill, upset, or have an emergency
Able to analyze situations and respond professionally and appropriately
Works proactively for the good of the team and its commitment to patient-centered service
Representative duties
Promptly and professionally answer telephone calls
Use customer service principals and techniques to handle phone calls calmly and pleasantly
Register and schedule patients with providers based on company protocol
Collaborate seamlessly with medical providers and staff to ensure best outcomes for patients
Knowledge and skill requirements
Outstanding customer service skills
Ability to work in a fast-paced environment
Skill in responding to patients with a "patient first" approach in situations that require tact, professionalism, and sensitivity
Some knowledge of medical practice protocols related to chart records and patient information
Required qualifications
Six (6) months of customer service experience
High school diploma or equivalent
Preferred (in addition to required) qualifications
One (1) year of customer service experience or six (6) months of medical office experience
Knowledge of insurance and billing
Experience with scheduling software or EHR systems
Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.
FLSA status: Non-exempt
Core Competencies
- Synergy: Through collaboration & continuation improvement
- Empathy: Through compassion & patient-centered care
- Integrity: Through trust & ethical accountability
- Optimization: Through operational efficiency
The mission of OrthoAlaska, Orthopedic Physicians Alaska division is to provide the finest orthopedic surgery and musculoskeletal care in North America through quality, patient-centered care. Each of our physicians and surgeons works in concert with a certified orthopedic surgical physician assistant and other staff to provide patients an individualized care-team experience. Currently, we have offices in Anchorage, Wasilla, and Eagle River.
Employees enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy.
OPA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.
OPA benefits include health and dental insurance, life and disability insurance, 401(k) and profit sharing, as well as paid time off.
OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.
$32k-43k yearly est. 56d ago
Patient Access Coordinator
Rural Psychiatry Associates
Patient access representative job in Anchorage, AK
Job Description
PatientAccess Coordinator - Join Our Mission to Improve Rural Mental Health Care!
Rural Psychiatry Associates is seeking a PatientAccess Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care.
Why Join Us?
At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, Alaska and beyond.
As a PatientAccess Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction.
The Role: What to Expect
Location: Based in our Anchorage, AK office.
Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process.
Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records.
Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patientaccess.
Key Responsibilities
Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression.
Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details.
Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits.
Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed.
Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations.
Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation.
Perform Other Duties as Assigned to support clinic operations.
What We're Looking For
High school diploma or equivalent required.
Experience in scheduling appointments preferred, especially in a healthcare setting.
Excellent communication skills, both verbal and written.
Strong attention to detail with the ability to multitask in a fast-paced environment.
Proficiency with electronic health record (EHR) systems and general computer skills.
Ability to maintain patient confidentiality and adhere to HIPAA regulations.
Highly organized, self-motivated, and able to work independently.
Strong time management and prioritization skills.
Willingness to learn and adapt to new technologies.
What We Offer
As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:
Medical, Dental & Vision Insurance
Long & Short-Term Disability Insurance
Life Insurance
401(k) Retirement Plan
Generous Paid Time Off (accrual based on hours worked)
Paid Holidays
If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!
Job Posted by ApplicantPro
$39k-43k yearly est. 9d ago
Patient Access Representative
Bristol Bay Area Health Corporation
Patient access representative job in Dillingham, AK
PURPOSE OF THE JOB : To ensure all demographic and financial information is accurately collected, verified, and recorded in the Electronic Health Record Patient Accounting System. Functions include patient registration, registration, Emergency Room registration insurance eligibility, verification determination, authorization requirements, patient liability, collection, scheduling, and admitting duties. Employees are also responsible for obtaining signatures for all required organization, state and federal consents and/or notifications.
QUALIFICATIONS:
High School diploma or GED required.
Proficient in data entry.
Familiar with health information software and prior registration] admissions experience preferred.
Knowledge of insurance verification and eligibility preferred.
Knowledge of third-party coverage rules and process billing information correctly for each encounter i.e. Medicare, Medicaid, Worker's Compensation, Auto Liability, etc.
Prior billing experience preferred.
Excellent customer service skills required. Yup'ik speaking preferred.
ESSENTIAL FUNCTIONS:
Collects, verifies, and records all required patient information accurately in the EHR, including insurance policy information, while maintaining the departmental accuracy standard of 97%.
Identifies patients using patient's full name, date of birth and/or medical identification (ID) number for every patient encounter.
Distributes and collects all department related hospital, state, and federally mandated consents, notifications, and financial forms.
Explains insurance coverage and authorization requirements to patients prior to medical services.
PLEASE NOTE :
$15K relocation assistance and $1K sign-on bonus.
$39k-44k yearly est. Auto-Apply 7d ago
Patient Access Coordinator
Peninsula Community Health Services of Alaska 4.3
Patient access representative job in Soldotna, AK
TITLE: PatientAccess Coordinator - All PCHS locations (Soldotna & Kenai) REPORTS TO: Patient & Provider Coordination Mgr WORK WEEK: Full-time, 40 hours per week, with benefits WAGE CLASSIFICATION: Non-Exempt OSHA RISK CLASSIFICATION: Medium STARTING SALARY: $21.00 per hour
MISSION: Strengthening Our Community by Providing Accessible and Affordable Healthcare
SUMMARY POSITION STATEMENT
The PatientAccess Coordinator (PAC) position exists to provide a more personal telephone contact, as well as confirming appointments and assisting with clerical tasks. This position will also help facilitate access to care, to educate patients on policies and programs and to provide the necessary paperwork in a smooth and timely manner that begins the process when patients arrive to see the provider.
ESSENTIAL FUNCTIONS/ROLES & RESPONSIBILITIES OF THE POSITION
* Must have a positive attitude and a strong work ethic.
* Possess and utilize professional telephone techniques.
* Be proficient with telephone equipment and its functions.
* Possess strong written and verbal communication skills.
* Make and confirm appointments.
* Communicate patient needs to clinical assistants (medical or dental) and/or providers.
* Discusses treatment plans and future appointments with patients.
* Be proficient in computerized data entry.
* Be proficient in all electronic health records and be able to cover any front desk when needed.
* Explain office policies, procedures and programs to patients.
* Assist patients in gathering their data. Assure completeness of clinic forms. Issues necessary correspondence relating to treatment and office policy.
* Recognizes and responds to emergencies.
* Facilitates patient referrals.
* Verify coverage with the patients' payer source.
* Must pass State required background check and pre-hire drug test.
* Other duties as required.
POSITION REQUIREMENTS
Education: HS Diploma
License: No license required
Experience: One year experience as a front desk administrative assistant preferred.
Contact: Patty Eissler, HR Director, ******************* or ************
**************
PCHS is an equal opportunity employer and ADA compliant agency.
$21 hourly 15d ago
Central Scheduler
Kenaitze Indian Tribe 3.8
Patient access representative job in Kenai, AK
Department: Primary Care Program: Primary Care Reports to: Medical Office Supervisor Employment Status: Full-Time FLSA Status: Non-Exempt Schedule: 40 Hours/52 Weeks Preference: TERO Ordinance 2017-01, P.L. 93-638 The Central Scheduler's primary duties are scheduling appointments and answering all incoming calls to Dena'ina Wellness Center. The Central Scheduler is responsible for appointment scheduling for all clinical services within Primary Care. The Central Scheduler is responsible for directing un'ina phone calls to appropriate staff. The Central Scheduler is responsible for verifying all demographic information, name, address, phone number, and insurance for un'ina when scheduling an appointment.
Essential Functions
* Responsible for scheduling un'ina appointments for all clinical services within the Primary Care Department
* Responsible for rescheduling un'ina as needed and directed by supervisor
* Ensures un'ina demographic information is up to date when scheduling an appointment, to include: name, address, phone number, and insurance
* Ensuring all incoming calls are answered in a timely manner and un'ina calls are transferred to appropriate department or staff as needed
* Accurately document all un'ina encounters in Electronic Health Record (EHR) and route to appropriate staff
* Completes reminder phone calls to un'ina the business day prior to scheduled appointment
* Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance
It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.
Working Conditions
Lifting Requirements
* Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements
* Stand or Sit (Stationary position)
* Walk (Move, Traverse)
* Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
* Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
* See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
* Repetitive Motion
OSHA Categories
* Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid
Equipment and Tools
List Equipment used for job: Computer, Phone, Fax Machine, Photo Copier, Scanner, Electronic Health Record
List Tools:
Drives KIT or Personal Vehicle:
Travel
* Local
Qualifications
Education
* High School Diploma or General Education Degree (GED)
Experience
* Two years (2) experience in a medical office setting as a Registration Technician or Scheduler
* Two (2) years' experience in insurance verification and medical terminology
Preferred
* Knowledge and experience working with cultural diversities
* Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
License/Certification
* Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy, or obtain within 90 days of hire
* Basic Life Support (BLS) certification, required within 90 days of hire
Special Skills
* Proficiency with Microsoft Suite, or obtain training within 90 days of hire
* Ability to work independently as well as collaboratively
* Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others
* Strong attention to detail and accuracy in data entry
* Excellent communication and interpersonal skills to interact with diverse un'ina populations
* Ability to work effectively in a fast-paced environment with multiple priorities
* Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
* Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe.
$36k-40k yearly est. 8d ago
Patient Registration Coordinator
TDL Staffing, Inc.
Patient access representative job in Anchorage, AK
Job DescriptionER Receptionist/ Patient Registration Coordinator Employer: TDL Staffing Positions: Full-Time & Part-Time Available Pay: Starting at $18.50/hour (depending on experience) Additional hourly compensation for shifts after 6 PM
TDL Staffing is looking for dependable, detail-oriented individuals who are passionate about providing excellent customer service to join our healthcare team as Patient Service Representatives. In this important role, you'll be the first point of contact for patients during admission, registration, transfers, and discharge, ensuring a smooth and professional experience for every patient and visitor.
Your ability to accurately manage patient information, communicate effectively, and handle multiple tasks will contribute directly to quality patient care and overall satisfaction.
What You'll Do:
Perform admitting, registration, transfer, and discharge functions in a fast-paced hospital/clinic setting
Answer multi-line phone systems professionally and promptly
Maintain accurate records and ensure patient data is handled securely
Assist patients and visitors with a friendly, helpful attitude
Collaborate closely with healthcare teams to support seamless patient flow
Available Shifts:
Full-Time Options:
10pm-6:30am Sunday, Monday, Tuesday, Wednesday and Thursday (Friday and Sat off)
6pm-2:30am Sunday, Monday, Tuesday, Wednesday and Thursday (Friday and Sat off)
Part-Time Options:
7am-3:30pm Friday and Saturday
2pm-10:30pm Triage Sunday and Monday
Minimum Requirements:
At least 1 year of experience in customer service, registration processing, medical office, or computer database
High school diploma or equivalent
Proficient computer skills and familiarity with multiple software platforms
Ability to confidently operate a multi-line phone system
Typing speed of 30 words per minute or higher
Basic medical terminology knowledge
Strong written and verbal communication skills
Excellent attention to detail and problem-solving abilities
Ability to work well under pressure in a fast-paced environment
Must pass a background check and work in a drug-free environment
Why Join TDL Staffing?
Competitive pay starting at $18.50/hr with extra compensation for evening shifts
Flexible scheduling options with both full-time and part-time availability
Opportunities to grow your skills and advance your career
No fees to apply or work with us
Apply Today
Take the next step in your healthcare career. Begin your application online - APPLY NOW
For any questions, call our Anchorage office at (907) 433-0890.
TDL Staffing is an Equal Opportunity Employer (EOE).
#ANCH123
$18.5 hourly 10d ago
Clinical Support - Full Time
Banyan Brand 4.7
Patient access representative job in Wasilla, AK
Banyan Treatment Centers is seeking a dedicated Clinical Support team member to assist in the delivery of high-quality behavioral health, mental health and substance use treatment services. This role supports therapists and case managers by contributing to clinical assessments, group facilitation, treatment planning, documentation, and continuity of care in a structured, patient-centered treatment environment.
The Clinical Support position plays a role in maintaining clinical operations, supporting patient engagement, and ensuring timely, compliant documentation while collaborating closely with the multidisciplinary treatment team.
Position Details
Reporting To: Clinical Leadership
Schedule: Full-time | Scheduled days to be further discussed
Location: Wasilla, AK (On-site)
Compensation: $28.50 - $31 hourly (dependent on experience, education and licensure)
Key Responsibilities
Clinical Care & Treatment Support
Participate effectively in multidisciplinary treatment plan reviews, demonstrating preparation and understanding of patient needs, progress, barriers, and treatment strategies.
Complete baseline clinical assessments, including biopsychosocial evaluations, in accordance with program standards and supervision requirements.
Conduct therapeutic and psychoeducational groups as assigned.
Assist therapists and case managers with patient care coordination, clinical tasks, and daily treatment support.
Provide coverage for assigned patient caseloads in the absence of primary therapists, as directed and within scope of practice.
Patient Engagement & Support
Assist patients in identifying and managing external stressors that may impact treatment engagement and progress.
Support therapists in family communication, coordination, and documentation related to patient care.
Promote patient engagement, accountability, and continuity throughout the treatment process.
Documentation, Compliance & Accreditation
Complete clinical documentation accurately and within required timeframes in the electronic medical record.
Maintain clinical records in accordance with organizational policies, licensure requirements, and accrediting body standards.
Demonstrate adherence to confidentiality regulations, ethical standards, and patient privacy requirements.
Support discharge planning activities in collaboration with therapists and case managers to ensure continuity of care.
Qualifications
Bachelor's degree or higher in Social Work, Psychology, or another related Human Services field that qualifies the individual for clinical licensure eligibility.
Licensure-eligible or actively pursuing licensure in a behavioral health discipline, where applicable is strongly preferred.
Experience in behavioral health, mental health, and/or substance use disorder treatment settings, preferred.
Adherence to the Healthcare Code of Ethics and professional standards of conduct.
Knowledge of state and federal confidentiality regulations.
Familiarity with Joint Commission standards and documentation expectations.
Strong organizational, communication, and clinical support skills.
Ability to work effectively as part of a multidisciplinary treatment team.
Why Join Banyan Treatment Centers?
Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, accredited by The Joint Commission. As a Clinical Support team member, you will:
Join a mission-driven organization committed to ethical, compliant, and compassionate care.
Play an integral role in supporting clinical services, patient engagement, and treatment continuity.
Collaborate with experienced clinicians, case managers, and interdisciplinary treatment teams.
Gain valuable experience supporting behavioral health treatment in a structured clinical environment.
Enjoy comprehensive benefits for eligible full-time team members, including medical, dental, and vision insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; and employee assistance and wellness programs.
Apply Now!
If you are passionate about supporting clinical care and helping patients progress through treatment and recovery, we encourage you to apply and join the Banyan Treatment Centers team.
EOE
$28.5-31 hourly 12d ago
Patient Services Specialist
Providence Health & Services 4.2
Patient access representative job in Anchorage, AK
The Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Physician Service Organization and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ 1 year of customer service experience, or Successful completion of Providence internship.
Preferred Qualifications:
+ 1 year of Medical office or health care experience.
+ Basic experience with electronic medical records and/or computerized billing systems.
+ Medical terminology experience.
+ Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 409195
Company: Providence Jobs
Job Category: PatientAccess
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 1014 AK PMG MIDTOWN PC
Address: AK Anchorage 3200 Providence Dr
Work Location: Providence Alaska Medical Ctr-Anchorage
Workplace Type: On-site
Pay Range: $19.40 - $29.08
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
$19.4-29.1 hourly Auto-Apply 7d ago
Saturday Registration Specialist
Seward Community Health Center
Patient access representative job in Seward, AK
Seward Community Health Center (SCHC) is seeking a part-time Registration Specialist to support our expanded hours and services at our Clinic on Saturdays. This position will independently run the font desk, support the Saturday medical team, and be the face of the clinic in beautiful Seward, Alaska. Additional hours offered as needed by the clinic to cover absences, vacations, etc. Note: we are seeking to hire an individual for this position who is available year round to work Saturdays (10 hours per week plus fill in hours as needed) and to work FT/40 hours per week for four months in the summer season to support our mobile clinic team!
Salary Range:$20.00 To $27.00 Hourly DOE
Saturday Registration Specialist
Work Hours: Saturdays from 7:30am-6pm, with a 30 minute lunch break. Fully onsite at our Clinic in Seward Alaska. Position is also offered the first chance at additional hours to fill in for absences and vacations Monday - Friday. In addition, as specified above, we are seeking someone who also has FT summer availability.
We are seeking a driven and enthusiastic person who:
Wants to expand your professional experience and earn a side income
Enjoys working with people of all ages (newborn to 103).
Is comfortable helping diverse patients with professionalism and enthusiasm
Independently adapts to changing priorities and circumstances with “grace under pressure”
Can learn and navigate new software with ease
Can provide excellent communication with our patients and staff
Wants to be part of a team that's working to meet patients where they're at
You'll love Seward Community Health Center!
SCHC is a federally qualified health center. We welcome anyone in need of quality, affordable healthcare by providing integrated, patient-centered primary care for a variety of illnesses and conditions for the entire family. SCHC is the leading provider of healthcare services in the Eastern Kenai Peninsula, with passionate, dedicated staff who work daily to help increase access to services for our community members. We are seeking to hire additional staff to enable the clinic and expand our hours and services to make our community and SCHC a better place to live and work.
Essential Duties and Responsibilities
Greets, screens and schedules patients with empathy and respect, accurately perform registration and check-out to ensure patient workflow is optimized.
Serves as a liaison between patients, providers and staff; primarily responsible for directing all incoming calls made to SCHC
Independently ensure optimal customer service to patients, staff and community members in accordance with state and federal regulations, organizational policy, and accreditation/compliance requirements
Communicate pertinent patient information to other members of the care team as needed, including referring them to the Clinic or Urgent Care if further needs are established
Maintains oversight and tidiness of lobby and entrance area and provides aid to patients/visitors seeking information or assistance
Prepares for next day with tasks such as printing appointment list, preparation of needed paperwork for appointments, and confirming appointments
Negotiates payment from patients, helps them set up an agreeable payment plan or refers them to the O & E Coordinator for screening to determine eligibility for financial assistance.
Maintains compliance with HIPAA guidelines and discrepancy when handling patient information
Ensures that cash is secured and deposited into safe at end of day.
Performs other related duties as assigned.
Compensation & Qualifications:
$20/hr- High School Diploma and Two years of customer service experience required
$22/hr - Two years working experience as a registration specialist preferred
$23-27/hr Candidates with relevant work experience and a Medical Administration, Medical Billing, or Medical Coding certifications are preferred
Knowledge and Abilities
Professionalism and Best Practices in customer service
Strong communication and people skills
Commitment to our mission of serving patients of all ages and socio-economic status regardless of ability to pay with particular concern for those in targeted, under-served populations
Commitment to culturally sensitive patient involvement in their own health care decision-making
Ability to work independently and use good judgment in prioritizing work demands and managing time in a busy environment
Ability follow SCHC policies, procedures and directives from the clinic and work team
Ability to listen and communicate effectively using verbal, written and electronic formats
SCHC is an equal opportunity employer.
$23-27 hourly Auto-Apply 37d ago
Registrar/Secretary Fairbanks
Alaska Teachers and Personnel
Patient access representative job in Alaska
Other/Secretary - 12-Months
District:
Chugach School District
Attachment(s):
* FOCUS Registrar_Secretary Posting 2025.pdf
$34k-41k yearly est. 60d+ ago
Patient Services Coordinator-Lead
Alaska Heart Institute 4.4
Patient access representative job in Anchorage, AK
JOB TITLE: Patient Services Coordinator Lead
GENERAL SUMMARY OF DUTIES: Responsible for assisting manager with day-to-day scheduling of staff, problem solving, training of new staff, supervising staff in manager's absence. The Front desk lead serves as a liaison between the patient service coordinators, business office, nurses, physicians and patients.
SUPERVISON RECEIVED: Reports to Support Services Manager
TYPICAL PHYSICAL DEMANDS: Combination of sitting, standing, bending, stooping, and twisting. Requires sitting for long periods of time. Must be able to lift/carry up to 25 pounds. Working under stress and use of telephone required. Manual dexterity required for use of calculator and computer keyboard.
TYPICAL WORKING CONDITIONS: Work is performed in a busy office environment. Frequent contact with patients, employees and outside agencies. Occasional evening or weekend work.
ESSENTIAL FUNCTIONS: (This list may not include all of the duties assigned.)
Performs all necessary functions required for Patient Services Coordinator. (See )
Help coordinate the training of new team members and/or other employees.
Ensure appropriate coverage during periods of unscheduled PTO, as well as departmental and staff meetings.
Provide coverage when needed during staff shortage.
Responsible for maintaining an efficient/effective patient flow pattern in conjunction with nurses, staff and physicians.
Serves as back up for Medicaid Travel.
Oversees the reception area, coordinates patient movement throughout Institute.
Verifies patient insurance eligibility, copayments, and deductibles.
Recover fees due at time of visit.
Reconciles daily cash drawer and fee slips.
PAY RANGE: $20-29/hr to start (dependent upon experience)
EMPLOYEE BENEFITS:
Medical
Dental
Vision
Colonial Life Elective Benefits
Life Insurance
Profit Sharing 401K
HSA
FSA
Employee Assistance Program
Wellness Program
PTO- starting at up to 5.84 hours per pay period (increases with years of service)
8 paid holidays per year
FMLA
This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Qualifications
Education and Experience: Must be a high school graduate with additional education desirable. At least 2yrs previous supervisory experience in a medical office setting required. Working knowledge of health insurance is required.
$20-29 hourly 11d ago
Patient Access Coordinator
Rural Psychiatry Associates
Patient access representative job in Anchorage, AK
PatientAccess Coordinator - Join Our Mission to Improve Rural Mental Health Care!
Rural Psychiatry Associates is seeking a PatientAccess Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care.
Why Join Us?
At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, Alaska and beyond.
As a PatientAccess Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction.
The Role: What to Expect
Location: Based in our Anchorage, AK office.
Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process.
Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records.
Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patientaccess.
Key Responsibilities
Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression.
Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details.
Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits.
Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed.
Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations.
Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation.
Perform Other Duties as Assigned to support clinic operations.
What We're Looking For
High school diploma or equivalent required.
Experience in scheduling appointments preferred, especially in a healthcare setting.
Excellent communication skills, both verbal and written.
Strong attention to detail with the ability to multitask in a fast-paced environment.
Proficiency with electronic health record (EHR) systems and general computer skills.
Ability to maintain patient confidentiality and adhere to HIPAA regulations.
Highly organized, self-motivated, and able to work independently.
Strong time management and prioritization skills.
Willingness to learn and adapt to new technologies.
What We Offer
As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:
Medical, Dental & Vision Insurance
Long & Short-Term Disability Insurance
Life Insurance
401(k) Retirement Plan
Generous Paid Time Off (accrual based on hours worked)
Paid Holidays
If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!
$39k-43k yearly est. 60d+ ago
Patient Access Coordinator
Peninsula Community Health Services of Alaska 4.3
Patient access representative job in Soldotna, AK
Job Description
TITLE: PatientAccess Coordinator - All PCHS locations (Soldotna & Kenai)
REPORTS TO: Patient & Provider Coordination Mgr WORK WEEK: Full-time, 40 hours per week, with benefits WAGE CLASSIFICATION: Non-Exempt
OSHA RISK CLASSIFICATION: Medium
STARTING SALARY: $21.00 per hour
MISSION: Strengthening Our Community by Providing Accessible and Affordable Healthcare
SUMMARY POSITION STATEMENT
The PatientAccess Coordinator (PAC) position exists to provide a more personal telephone contact, as well as confirming appointments and assisting with clerical tasks. This position will also help facilitate access to care, to educate patients on policies and programs and to provide the necessary paperwork in a smooth and timely manner that begins the process when patients arrive to see the provider.
ESSENTIAL FUNCTIONS/ROLES & RESPONSIBILITIES OF THE POSITION
Must have a positive attitude and a strong work ethic.
Possess and utilize professional telephone techniques.
Be proficient with telephone equipment and its functions.
Possess strong written and verbal communication skills.
Make and confirm appointments.
Communicate patient needs to clinical assistants (medical or dental) and/or providers.
Discusses treatment plans and future appointments with patients.
Be proficient in computerized data entry.
Be proficient in all electronic health records and be able to cover any front desk when needed.
Explain office policies, procedures and programs to patients.
Assist patients in gathering their data. Assure completeness of clinic forms. Issues necessary correspondence relating to treatment and office policy.
Recognizes and responds to emergencies.
Facilitates patient referrals.
Verify coverage with the patients' payer source.
Must pass State required background check and pre-hire drug test.
Other duties as required.
POSITION REQUIREMENTS
Education: HS Diploma
License: No license required
Experience: One year experience as a front desk administrative assistant preferred.
Contact: Patty Eissler, HR Director, ******************* or ************
**************
PCHS is an equal opportunity employer and ADA compliant agency.
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$21 hourly 16d ago
Patient Services Specialist
Providence Health & Services 4.2
Patient access representative job in Anchorage, AK
The Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Physician Service Organization and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ 1 year customer service experience or,
+ Successful completion of Providence internship.
Preferred Qualifications:
+ 1 year - Medical office or health care experience
+ Basic experience with electronic medical records and/or computerized billing systems.
+ Medical terminology experience.
+ Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.
Why Join Providence ?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
The Providence family of organizations has a vision of health for a better world. As such, we are called to care wisely for our communities, resources, and earth. Our organizations strive to become carbon negative by 2030.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 410331
Company: Providence Jobs
Job Category: PatientAccess
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 1014 AK PMG PEDS SUBSPEC
Address: AK Anchorage 3200 Providence Dr
Work Location: Providence Alaska Medical Ctr-Anchorage
Workplace Type: On-site
Pay Range: $19.40 - $29.08
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
$19.4-29.1 hourly Auto-Apply 7d ago
Learn more about patient access representative jobs