Patient access representative jobs in Anchorage, AK

Responsibilities of Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling orders to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products Qualifications of the Customer Service Representative include, but are not limited to: Excellent communication skills Should be enthusiastic and able to work independently Must have experience performing a majority of the functions Prior inside sales/customer service experience Data entry skills, organization, multi-tasking and customer focus is required Regular in-person attendance required Normal business hours Monday-Friday, 8:00am-5:00pm Physical Demand: Able to lift and maneuver up to 50 lbs. and to safely use lifting equipment if needed Working Conditions: Office Environment Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am-5:00pm Travel: N/A Education: High school diploma or GED required

Job Details Anchorage - ANCHORAGE, AKDescription JOB TITLE: Scheduling Coordinator DEPARTMENT: Clinic A nonexempt position responsible for appropriate scheduling of appointments, answering queue calls and reviewing patient orders in the EMR. This position will require proficiency in technical skill as well as interpersonal relationship skills needed to maintain lasting relationships with Alaska Heart Institute patients and families, referring physicians, AHI physicians and co-workers. The ultimate goal of this position is to provide the highest level of quality patient care and customer service. ESSENTIAL FUNCTIONS: Determines the need of the caller and connects call to the correct person, department, or documents call accordingly. Accurately schedules and coordinates patient appointments/diagnostic testing by communicating with the patient, review of last office notes and hospital records. Including determination of outside provider appointments or hospitalization since last visit with AHI. Accurately reschedules and/or cancels patient appointments per request. Maintains the scheduling desktops to ensure patients are scheduled in a timely manner. Request records to be sent from referring provider that pertain to reason for referral. Maintains patient confidentiality. PAY RANGE: $23-27/hr to start (dependent upon experience) EMPLOYEE BENEFITS: Medical Dental Vision Colonial Life Elective Benefits Life Insurance Profit Sharing 401K HSA FSA Employee Assistance Program Wellness Program PTO- starting at up to 5.84 hours per pay period (increases with years of service) 8 paid holidays per year FMLA This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Qualifications EDUCATION: High School Diploma or equivalent. EXPERIENCE: Minimum of 1-2 years of experience scheduling in a medical practice or call center environment. Prior experience in a cardiology or specialty practice preferred. Proven ability to provide excellent patient service.

Job Description Patient Access Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Access Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, Alaska and beyond. As a Patient Access Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Anchorage, AK office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today! Job Posted by ApplicantPro

PQC is seeking a dedicated and experienced Referral Clerk to work onsite at JB Elmendorf-Richardson . Background :The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process. At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration. Duty hours will be Monday- Friday, 7:30 am to 4:30 pm. Hourly Rate: $22.01 + $5.09 benefits Members of our team Enjoy: Working with a highly engaged staff Competitive compensation Comprehensive benefits Medical Dental Vision Life Short Term Disability Long Term Disability Paid Time Off Paid Holidays Paid Weather Days Reimbursement for certifications Duties: Provide outstanding customer service in greeting patients/visitors at a front desk Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required Determine patient eligibility for services and schedules medical appointments for referred care Obtain updates and files medical records using electronic medical records systems Request medical records and ensures arrival of medical records prior to appointment Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records) Qualifications: High school diploma or (GED) equivalency. General office administrative and clerical skills to perform receptionist duties and answer telephones. Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years. General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.

Job DescriptionAre you a compassionate and dedicated individual looking for a fulfilling career opportunity? Look no further! We are currently seeking a dynamic individual to join our team and make a positive impact in the lives of our patients!. Key Responsibilities: Greets patients and visitors in a prompt, courteous and helpful manner. Primary for answering telephone, screens and directs calls, takes messages, and provides information, and documents as appropriate. Issues forms to patients to complete, gives clear instructions, and offers assistance. Reviews all forms for completion and signatures. Checks in patients, verify and update necessary information in the medical record, obtains copies of ID and insurance card(s); takes patients' photo. Screens visitors and responds to routine requests for information Maintains work area and lobby in neat and orderly manner. Including restocking patient pamphlets in lobby racks. Maintains monthly scorecard and reporting daily numbers. Confirms appointments. Ensures all calls returned by End of Day, consistently documenting in Patient's chart details of every call/visit. Protects patients' rights by maintaining confidentiality of personal and financial information, per HIPAA, and patient safety per OSHA guidelines. *Please note that this is not an all-inclusive list of the responsibilities of the position. Qualifications/Requirements: Education: High school diploma or GED Exceptional customer service and critical thinking skills Ability to defuse tense situations through diplomatic problem-solving Ability to operate computer and other office equipment Two years' experience working in a healthcare environment preferred. What we can offer: Competitive compensation plans: $20.00 - $29.00 / Hour DOE Competitive medical, dental, and vision plans, generous paid-time off and a 401k Retirement Plan with a generous company match. Excellent work/life balance schedules. Opportunities for advancement. Physical Job Requirements: Frequent extended periods of standing, bending, stooping, walking, sitting The ability to lift up to 30 lbs. Reasonable accommodations may be made for individuals with disabilities Join us in our commitment to providing quality patient care and fostering a positive environment for both our patients and our dedicated staff. If you're ready to contribute to a healthcare team that values excellence, apply today and embark on a rewarding journey with us! Liberty Administrative Services, LLC provides an inclusive and safe environment for all applicants and employees. Liberty Administrative Services, LLC treats all individuals equally without regard to race, color, religion, sex (gender identity, gender expression, transgender), sexual orientation, age, pregnancy, parenthood, marital status, national origin or ancestry, citizenship status, disability, military status, genetic predisposition or carrier status or any other impermissible factor according to applicable law. For applicants in need of assistance or special accommodations for any part of the application process because of a medical condition or disability, please send an email to *************************** to let us know the nature of your request.

Job Description Join our Front Desk Team!!! We are seeking a friendly, organized, and professional Front Desk Coordinator to join our pediatric dental team. You're the first impression and the lasting one. At our Pediatric Dental Office, the front desk is so much more than check-ins and paperwork. You set the tone for a child and parents entire experience. Your warmth, patience and professionalism help families feel safe, welcomed and cared for from the very first smile. Compensation: $20 - $24 hourly Responsibilities: Responsibilities: Greet and check in patients with a warm, professional demeanor Schedule and confirm appointments efficiently Verify insurance and process billing Maintain an organized and welcoming front office environment Communicate effectively with patients, parents, and team members Qualifications: Previous dental or medical front office experience preferred Strong communication and organizational skills Ability to multitask in a busy environment while maintaining attention to detail Positive attitude, reliable work ethic, and a focus on excellent customer service Familiarity with dental practice management software is a plus We offer: A supportive, team-oriented work environment Opportunities for professional growth Competitive pay and benefits About Company Pediatric Dental Associates LLC is a specialty dental practice with a goal to provide children with a positive dental experience. We aim to help children develop strong dental health habits and provide a safe, fun environment for their dental health needs. If you are passionate about helping families, feel welcome and cared for, and you're looking to join a team that values professionalism and positivity, we encourage you to apply.

Job Description Patient Advocate Anchorage, AK ChasmTeam is partnering with a growing national company, to build a team that provides real benefits to patients! We are seeking hard working, self starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the onsite contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three-Five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more. Salary: $50,000+/year based on experience plus $4,000+/year bonus potential

Job DescriptionER Receptionist/ Patient Registration Coordinator Employer: TDL Staffing Positions: Full-Time & Part-Time Available Pay: Starting at $18.50/hour (depending on experience) Additional hourly compensation for shifts after 6 PM TDL Staffing is looking for dependable, detail-oriented individuals who are passionate about providing excellent customer service to join our healthcare team as Patient Service Representatives. In this important role, you'll be the first point of contact for patients during admission, registration, transfers, and discharge, ensuring a smooth and professional experience for every patient and visitor. Your ability to accurately manage patient information, communicate effectively, and handle multiple tasks will contribute directly to quality patient care and overall satisfaction. What You'll Do: Perform admitting, registration, transfer, and discharge functions in a fast-paced hospital/clinic setting Answer multi-line phone systems professionally and promptly Maintain accurate records and ensure patient data is handled securely Assist patients and visitors with a friendly, helpful attitude Collaborate closely with healthcare teams to support seamless patient flow Available Shifts:Full-Time: 10 am-630pm Tuesday-Saturday Part-Time Options: 6:00 AM - 2:30 PM Fridays & Saturdays 7:00 AM-3:30 PM Fridays and Saturdays 2:00 pm -10:30 PM (Sunday and Monday) Minimum Requirements: At least 1 year of experience in customer service, registration processing, medical office, or computer database High school diploma or equivalent Proficient computer skills and familiarity with multiple software platforms Ability to confidently operate a multi-line phone system Typing speed of 30 words per minute or higher Basic medical terminology knowledge Strong written and verbal communication skills Excellent attention to detail and problem-solving abilities Ability to work well under pressure in a fast-paced environment Must pass a background check and work in a drug-free environment Why Join TDL Staffing? Competitive pay starting at $18.50/hr with extra compensation for evening shifts Flexible scheduling options with both full-time and part-time availability Opportunities to grow your skills and advance your career No fees to apply or work with us Apply Today Take the next step in your healthcare career. Begin your application online - APPLY NOW For any questions, call our Anchorage office at (907) 433-0890. TDL Staffing is an Equal Opportunity Employer (EOE). #ANCH123

Job Description At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our unique boutique property. They are responsible for greeting guests, facilitating check-ins, and ensuring each guest enjoys an exceptional stay in Anchorage. The role requires handling reservations, guest inquiries, and managing check-outs in an efficient, warm, and professional manner. Key Responsibilities: Greet and check in guests while ensuring all guest information is accurate in the system. Assist guests in making and modifying reservations, including walk-ins and same-day bookings. Share in-depth knowledge of the hotel, its amenities, room layouts, and the surrounding Anchorage area, including notable events and activities. Process guest payments, manage check-outs, and settle any outstanding accounts. Handle guest inquiries, complaints, and requests, aiming to resolve any issues promptly to ensure guest satisfaction. Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied. Work with other departments to coordinate guest needs, including room availability, housekeeping requests, and special accommodations. Communicate daily with the Front Office Manager to review guest services, priorities, and any additional tasks or special projects. Engage guests with personalized recommendations, including dining options at the hotel's onsite restaurant, brewery, and café. Contribute to the warm, inviting atmosphere by managing the lobby's communal space, which features a fireplace, and local art. Requirements: Previous hotel or customer service experience is required. Strong knowledge of hotel management systems (experience with Room Master and OPERA cloud is a plus). Excellent communication skills, including the ability to read and respond in English (additional languages are a plus). Ability to remain calm under pressure and multitask in a fast-paced environment. Enthusiastic, service-oriented, and with a passion for hospitality and Alaska's vibrant culture. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools. Strong problem-solving skills and the ability to work independently or as part of a team. Physical & Availability Requirements: This role requires standing for long periods and occasional lifting of light materials. The hotel operates 24/7, and availability for shifts on weekends, holidays, and nights is expected. Why Work at The Wildbirch Hotel? As Anchorage's first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty of the state.

Patient Advocate, OPA Lake Otis Anchorage, Full-Time Schedule: Monday - Friday, 8:30 am - 5:00 pm Orthopedic Physicians Alaska seeks a highly skilled, dedicated, and professional individual to join our rapidly growing and dynamic team as a Patient Scheduling Specialist, known internally as a Patient Advocate. The team of Patient Advocates at OPA is passionate about providing patient-centric service to everyone who calls the practice. Patient Advocates collaborate with medical providers and staff to resolve patient questions and concerns quickly, thoroughly, and respectfully. At OPA, employees enjoy work-life balance, competitive salaries, and comprehensive medical, dental, FSA or HSA, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year. Learn more about Orthopedic Physicians Alaska at ***************** Ideal attributes Able to multitask effectively, dealing with phone calls, emails, tasks, and in-person requests pleasantly Communicates calmly and clearly via telephone with patients in all circumstances, including when they are ill, upset, or have an emergency Able to analyze situations and respond professionally and appropriately Works proactively for the good of the team and its commitment to patient-centered service Representative duties Promptly and professionally answer telephone calls Use customer service principals and techniques to handle phone calls calmly and pleasantly Register and schedule patients with providers based on company protocol Collaborate seamlessly with medical providers and staff to ensure best outcomes for patients Knowledge and skill requirements Outstanding customer service skills Ability to work in a fast-paced environment Skill in responding to patients with a "patient first" approach in situations that require tact, professionalism, and sensitivity Some knowledge of medical practice protocols related to chart records and patient information Required qualifications Six (6) months of customer service experience High school diploma or equivalent Preferred (in addition to required) qualifications One (1) year of customer service experience or six (6) months of medical office experience Knowledge of insurance and billing Experience with scheduling software or EHR systems Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply. FLSA status: Non-exempt Core Competencies - Synergy: Through collaboration & continuation improvement - Empathy: Through compassion & patient-centered care - Integrity: Through trust & ethical accountability - Optimization: Through operational efficiency The mission of OrthoAlaska, Orthopedic Physicians Alaska division is to provide the finest orthopedic surgery and musculoskeletal care in North America through quality, patient-centered care. Each of our physicians and surgeons works in concert with a certified orthopedic surgical physician assistant and other staff to provide patients an individualized care-team experience. Currently, we have offices in Anchorage, Wasilla, and Eagle River. Employees enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy. OPA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence. OPA benefits include health and dental insurance, life and disability insurance, 401(k) and profit sharing, as well as paid time off. OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.

Job DescriptionSalary: $18-$21.00 Alaska Massage Clinic is an established, fast growing Medical Massage and Chiropractic Clinic with locations in Wasilla, Eagle River & Anchorage. We are currently seeking someone to join our front desk team at our Anchorage location! We are a team that strives to cultivate a positive and caring environment for our staff and patients! Requirements: Strong organizational skills Must be energetic & self motivated Reliable Strong attention to detail Must be open to assisting with work at other clinics Chiropractic Medical Front Desk Preferred Flexibility Excellent communication (with staff & patients) Upbeat and positive Team player Self-starter Full-time, Tuesday-Friday 9:30am-6pm Saturday 8am-5pm Compensation is paid hourly DOE. Job Type: Full-time Benefits: Employee discount Paid time off Professional development assistance Work Location: In person

Description: Anchorage Radiation Oncology Center is seeking a dedicated, service-oriented, and compassionate Front Office Coordinator to join our close-knit team. This is a wonderful opportunity to build meaningful relationships with staff and patients, while delivering exceptional care to our community in a collaborative team environment. We prioritize work-life balance, ensuring a fulfilling professional experience for our team members. As a Front Office Coordinator, you will serve as the primary point of contact for patients undergoing treatment, while working closely with both providers and staff. Your role will involve providing empathetic support to individuals facing a cancer diagnosis and assisting those currently receiving treatment. You will interact regularly with patients and their families, healthcare providers, vendors, and business partners, ensuring a seamless and supportive experience for all. At our center, we believe in caring for our team as well as our patients. We offer a healthy work-life balance so you can thrive both personally and professionally. Located in beautiful Anchorage, Alaska, you'll enjoy the benefits of city living-quality healthcare, cultural events, and strong community spirit-alongside easy access to world-class outdoor recreation like hiking, skiing, and wildlife exploration. Join us in making a lasting difference in patient lives while enjoying a balanced, fulfilling lifestyle in Anchorage. We are looking for someone who brings a positive, friendly attitude and a genuine passion for patient care, as well as the ability to work effectively in a fast-paced, team-oriented environment. Key Skills Outstanding verbal and written communication Strong problem-solving abilities Customer-focused with a commitment to service excellence Skilled in building positive working relationships and fostering collaboration Highly self-motivated with a proactive work ethic Excellent organizational and time management skills Adaptable and responsive to change Core Responsibilities Support healthcare providers in delivering patient care within a collaborative care team model Schedule appointments Independently obtain and organize necessary medical records for patient charts Ensure smooth appointment flow and maintain daily schedule organization Manage patient calls and follow-up communications Complete environmental service tasks as needed Work recall task list for patient follow ups Organize incoming and outgoing faxes Other duties as assigned Requirements: Education and Experience High School Diploma (or equivalent) Minimum of one year of experience in medical office preferred Proficient in keyboarding and administrative tasks, including strong spelling, proofreading, and grammar skills Proficient in Microsoft Office Suite Physical Demands & Work Environment The physical and environmental requirements listed below reflect the conditions typically encountered while performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform job functions. Ability to lift and carry up to 25 pounds Ability to stand or sit for extended periods of time Manual dexterity and ability to perform repetitive hand and wrist movements Requires advanced comprehension, communication, reasoning, and analytical skills Work is performed in a clinical setting with moderate noise levels This position requires a dependable, detail-oriented professional capable of managing multiple tasks while maintaining a high level of patient care and professionalism. Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them . As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full time work across a 4-day work week with long lunches: Monday-Thursday 8am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

The Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Physician Service Organization and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year customer service experience, or + Successful completion of Providence internship. Preferred Qualifications: + 1 year medical office or health care experience. + Basic experience with electronic medical records and/or computerized billing systems. + Medical terminology experience. + Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 402166 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 1014 AK PMG PEDS SUBSPEC Address: AK Anchorage 3200 Providence Dr Work Location: Providence Alaska Medical Ctr-Anchorage Workplace Type: On-site Pay Range: $19.40 - $29.08 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

We are looking for a Part-time Front Office Coordinator / Physical Therapy Techician to join our team! Consider joining our team of highly skilled, passionate, and growth-oriented professionals. “Work Hard, Play Harder!” is not just a motto, it is our culture. In addition to our high professional standards, we also LOVE to have fun. Expect fun outings, including company hikes, movies, family BBQ, paint parties, laser tag, and much more! Consider joining a company where we value our employees and allow them to earn a highly competitive wage. Our team has opportunities to expand their knowledge, skill set and compensation through bonus programs and our continued drive to always improve. Our team works hard and then takes well-deserved time off and holidays. If you are ready to launch your career, grow and better yourself, want to join a team that really cares about their patients, and be a part of a bigger vision than apply today. Job Description The Front Office Coordinator's (FOC) primary role is to create a “wow experience” for our patients and maintain a pleasant environment. Ensuring high levels of customer service, holding our patients accountable to the scheduled Plan of Care (POC), and achieving utilization goals. The FOC assists the team with the patient “buy in” by scheduling out the Plan of Care (POC) following the evaluation, clearly explaining the financial commitment, and holding patients accountable to arrive on-time and attend all POC appointments. Scheduling meetings and appointments, experience with a variety of office software (email tools, spreadsheets, and databases) stay on top of patient collections, and place a high emphasis on current and ongoing tracking of metrics to meet company goals. The Physical Therapy Technician portion of this role is responsible for maintaining the flow of our gym. This encompasses helping patients through exercises under the super vision of the PT, maintaining the cleanliness of the gym and ensuring a smooth transition between patients. Duties and Responsibilities: Maintaining a clean and professional image Ability to provide exceptional customer service Answering phones, and returning voice mails promptly Scheduling appointments and full Plan of Care (POC) Visit type rules Insurance restrictions Therapist specialties Assist in auth visit tracking and timely notification to the Auth Specialist Inform patients of collection expectations Co-pays / Co-insurance / Deductibles Enforcing the strict cancellation/rescheduling policy Timely opening and/or closing of the clinic (we are looking for the closing shift ending at 6pm) Clearing provider schedules for planned and unplanned outages or PTO Attending ongoing trainings and bringing improvement ideas to the table for team discussion Placing high emphasis on HIPAA compliance Using time management and efficiency skills to help keep the clinic tidy, clean, and organized Keeping an organized record and updates to the Professional Plan of Care Assist the therapist by helping patients with exercises and helping set up professional equipment for treatment Helping to document effectively and quickly the treatment being performed by the therapist Clean-up/sanitizing of tables, rooms, and equipment after patient use On-site laundry duties Qualifications Skills Multi-tasking Well-organized with a customer-oriented approach Exquisite communication and people skills Excellent time management and problem-solving skills Abilities: Ability to type 45 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft Excel, e-mail, and Internet Ability to flexibly respond to changing demands Ability to organize and prioritize tasks effectively Ability to communicate clearly Ability to establish and maintain effective working relationships with patients, as a team member, and the public Additional Information Schedule : Monday-Friday 7am - 12pm Location: Empower Palmer, 902 E Palmer - Wasilla Hwy, Palmer AK 99645 Hours: 25-29hrs/ week Learn more about the Empower Difference by visiting our website: The Empower Difference - Empower Physical Therapy (********************** Job Type: Part-time

Patient Access Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Access Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, Alaska and beyond. As a Patient Access Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Anchorage, AK office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!

Job Description PQC is seeking a dedicated and experienced Referral Clerk to work onsite at JB Elmendorf-Richardson. Background: The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process. At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration. Duty hours will be Monday- Friday, 7:30 am to 4:30 pm. Hourly Rate: $22.01 + $5.09 benefits Members of our team Enjoy: Working with a highly engaged staff Competitive compensation Comprehensive benefits Medical Dental Vision Life Short Term Disability Long Term Disability Paid Time Off Paid Holidays Paid Weather Days Reimbursement for certifications Duties: Provide outstanding customer service in greeting patients/visitors at a front desk Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required Determine patient eligibility for services and schedules medical appointments for referred care Obtain updates and files medical records using electronic medical records systems Request medical records and ensures arrival of medical records prior to appointment Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records) Qualifications: High school diploma or (GED) equivalency. General office administrative and clerical skills to perform receptionist duties and answer telephones. Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years. General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.

The Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Physician Service Organization and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year customer service experience, or + Successful completion of Providence internship. Preferred Qualifications: + 1 year Medical office or health care experience. + Basic experience with electronic medical records and/or computerized billing systems. + Medical terminology experience. + Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 404947 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 1014 AK PMG PALLIATIVE CARE Address: AK Anchorage 3200 Providence Dr Work Location: Providence Alaska Medical Ctr-Anchorage Workplace Type: On-site Pay Range: $19.40 - $29.08 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job Details Wasilla - Matsu, AKDescription JOB TITLE: Patient Services Coordinator DEPARTMENT: Support Services SUMMARY OF DUTIES: Responsible for coordination and scheduling of patient appointments in an efficient and timely manner. Responsible for all check-in and check-out duties. Responsible for quality interactions with patients and staff. ESSENTIAL FUNCTIONS: Records coordination and scheduling patient appointments utilizing computerized appointment systems. Relays necessary information to appropriate staff. Conduct insurance eligibility verifications, review benefits, and update patient demographic information. Greets and registers patients in a prompt, professional, pleasant, and helpful manner. Verifies that appropriate forms are completed and obtains signatures when necessary. Maintains and updates current information on physicians' schedules ensuring that patients are scheduled properly. Oversees the reception area, coordinates patient movement throughout Institute. Verifies patient insurance eligibility, copayments, and deductibles. Recover fees due at time of visit. Reconciles daily cash drawer and fee slips. Review fee slips for information necessary to submit for payment. PAY RANGE: $20-29/hr to start (dependent upon experience) EMPLOYEE BENEFITS: Medical Dental Vision Colonial Life Elective Benefits Life Insurance Profit Sharing 401K HSA FSA Employee Assistance Program Wellness Program PTO- starting at up to 5.84 hours per pay period (increases with years of service) 8 paid holidays per year FMLA This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Qualifications EDUCATION: High School Diploma or equivalent. Knowledge of medical terminology. EXPERIENCE: Minimum one to two years of experience in a customer service setting; one-year receptionist/front desk experience in health care, insurance eligibility verifications within a medical practice setting. Possesses excellent customer service skills, attention to detail, and computer literacy. Knowledge of medical terminology is preferred.