Patient Care Coordinator, RN
Patient access representative job in Arkansas
Patient Care Coordinator (RN) Hospice
Job Type: Full-Time | Salaried | Exempt
About Us
At Legacy Hospice, we believe in providing exceptional end-of-life care with dignity, compassion, and respect. We are seeking a skilled and compassionate Patient Care Coordinator (PCC) to lead our clinical team and ensure our patients receive the highest quality of care in alignment with our mission and values.
What You ll Do
As a Patient Care Coordinator, you will oversee the day-to-day coordination of patient care, supervise the interdisciplinary clinical team, and support the Branch Administrator in managing operations and ensuring compliance. You ll play a key leadership role in maintaining clinical excellence and fostering a culture of compassion.
Supervise and support hospice clinical staff in providing exceptional patient care
Ensure compliance with state, federal, and accreditation regulations
Conduct and facilitate interdisciplinary team (IDT) meetings
Participate in staff hiring, training, and performance evaluations
Oversee admission, discharge, and transfer processes for patients
Ensure timely documentation, service coordination, and regulatory reporting
Support quality assurance and performance improvement (QAPI) activities
Maintain readiness for surveys and regulatory visits
Provide direct patient care and RN case management, as needed
Collaborate with community providers, ancillary services, and internal departments
Serve as acting Branch Administrator when needed
Qualifications
Registered Nurse (RN) licensed in the state of employment
Graduate of an accredited school of nursing; BSN or CHPN preferred
Minimum 1 year of hospice, home health, or related nursing experience
Experience supervising clinical and paraprofessional staff
Excellent leadership, communication, and time management skills
Active BLS (CPR) certification
Valid driver s license, auto insurance, and reliable transportation
Self-directed and capable of managing priorities independently
Please note: Legacy Hospice is a drug-free workplace. Pre-employment drug screening is required, including testing for marijuana.
What We Offer
Competitive salary with mileage reimbursement
Supportive and mission-driven leadership
Continuing education and development opportunities
A chance to make a true difference in your community
Team-oriented culture rooted in respect and empathy
Ready to lead with heart? Apply now and help shape compassionate care at Legacy Hospice.
Access Coordinator II - JEI/CVSL/IMSL/PCC
Patient access representative job in Little Rock, AR
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
01/11/2026
Type of Position:
Job Type:Regular
Work Shift:Day Shift (United States of America)
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:ICE | CORE PA Float
Department's Website:
Summary of Job Duties:**This posting will fill positions at various clinics, including Jones Eye Institute, Cardiovascular, and Internal Medicine. Final clinic assignment will be determined by the department manager based on operational needs and position availability**
Access Coordinator II works under supervision and provides comprehensive support for patient care activities. This position may meet, greet, and assist the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third- party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and perform other duties to support the patient care activities as needed.
Qualifications:
Minimum Qualifications:
High school diploma/GED
Two (2) years of customer service or healthcare experience
Basic proficiency with computers (preferably MS Office)
Excellent telephone etiquette skills
General knowledge of office machines including printers and scanners.
Preferred Qualifications:
Call center experience
Experience in registration, billing, or scheduling in a healthcare environment
Knowledge of basic medical terminology
Additional Information:
Job Requirements:
Schedules, reschedules, coordinates and cancels appointments using the hospital system; conducts pre-registration as needed
Inputs and/or updates accurate patient information
Creates new patient charts and accesses systems for orders as appropriate
Conducts insurance verification and benefit explanation by running eligibility on patients, requests outside records, and gathers outside medical records from referrals as needed
Meets, greets, and assists the public, answers telephones in a professional and friendly manner
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Consistently utilizes communication devices and keeps accurate records as required
Demonstrates effective service recovery skills
Attends required hours of training and/or in-services
Participates in annual educational needs and assessment
Maintains required job skill competencies and completes skill assessment annually
Completes and maintains documentation of continuing education hours annually
Performs other duties as assigned
Salary: (Advertise a specific salary)
$15.26/hr
$31,740.80/yr
Salary Information:
$15.26/hr
$31,740.80/yr
Required Documents to Apply:
Proof of Veteran Status, Resume
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:Yes
Auto-ApplyPatient Access Representative
Patient access representative job in Conway, AR
The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission. Qualifications * High School Diploma or equivalent.
* Previous work experience as a Patient Access Representative or equivalent experience/training in date entry preferred
* Two (2) years in a Healthcare setting, preferred.
* Aggression management training within 90 days of hire
Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
Auto-ApplyPatient Access Representative
Patient access representative job in El Dorado, AR
**This is an on-site role in El Dorado, AR.***
Welcome to Ovation Healthcare!
At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit **********************
Summary:
This will be an on-site role in El Dorado, AR. This role will report to the Patient Access Manager and be responsible for patient access pre-registration, insurance verification, financial clearance and medical necessity screening.
Duties and Responsibilities:
Enters complete and accurate patient information in the Meditech computer system using the scheduling module to verify arrival dates and times, procedures, phone numbers and prep instructions. Selects correct patient from Master Patient index to ensure patient identification safety and places correct armband on all patients. Informs patient to bring insurance card and photo ID on the date of service.
Verifies insurance and communicates needed information to the registration staff. Consistently interviews patients to obtain and enter accurate demographics and insurance information in a timely manner.
Returns calls and checks patient voice mail box promptly.
Consistently calls patients to pre-register in accordance with departmental standard work.
Obtains complete and accurate information to complete the Medicare secondary payer form.
Consistently uses insurance verification solution, reads verification response for insurance coverage, assigns correct insurance plan and posts back notes in the Meditech system
Consistently follows point of service collection policies and procedures. Follows cash management guidelines at all times.
Demonstrates willingness to assist and support co-workers. Willingly modifies schedule or daily routine to accommodate patient or departmental needs. Completes assignments before leaving and is willing to stay over when workload dictates.
Consistently reviews and obtains patient signatures on all required registration forms
Consistently corrects registrations during assigned shift using PA solution and maintains an average accuracy rate of 95% for a 12 month period.
Other duties as directed.
Work Experience, Education, and Certifications:
High school diploma or equivalent required.
2-4 years of experience working in a clinic/hospital setting.
Experience with EMR (Meditech MAGIC preferred), fax, copier, time and attendance system, patient access software, cash management/posting, FormsFast, Label and armband printers, hand-held communication equipment and email.
Knowledge, Skills, and Abilities:
Knowledge and understanding of HIPAA rules and regulations.
Regular and timely attendance.
Demonstrates the ability to navigate payer websites and portals
Ability to function in a high intensity, fast paced environment and can adapt to change in the work environment
Exhibits effective and independent, decision-making skills and the ability to follow oral and written instruction or direction
Professional communication skills both orally and written
Self-starter with the ability to identify, understand, research and solve unique and complicated issues
Excellent customer service
Auto-ApplyPatient Service Coordinator - Clinical - Home Health
Patient access representative job in Searcy, AR
Our Company
Adoration Home Health and Hospice
The Patient Services Coordinator (Clinical) is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines, while serving as a liaison between field staff, patients, and the Clinical Manager for scheduling and communication of patient services.
Responsibilities
• Schedule patient assessment visits, including Oasis visits, in a timely manner.
• Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards.
• Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity.
• Reschedule missed visits within the current week or escalate to Clinical Manager.
• Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed.
• Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager.
• Monitor hospitalized patients and ensure appropriate team follow-up.
• Complete schedules including required orders and services (e.g., lab draws, supervisory visits, add-on visits).
• Support Clinical Manager in timely communication with patients, clinicians, referral sources, BD team, and office staff.
• Run applicable reports and take appropriate workflow actions.
• Assist with patient transfers between care centers and/or Hospice services.
• Maintain supply closet, ensuring supplies are current and properly packaged; coordinate field supply needs.
• Perform referral and intake duties in absence of Intake Coordinator.
• Obtain and document verbal orders for patients in accordance with licensure requirements.
Qualifications
Associate degree in nursing (ADN) or Bachelor of Science in Nursing (BSN) required
Minimum 1 year administrative experience in a healthcare setting
Scheduling experience in healthcare is preferred
Current unencumbered license to practice as a Licensed Piratical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN)
About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information
Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health recently acquired certain Amedisys home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by Amedisys until January 1, 2026 at the latest. During this period, Amedisys will perform all administrative onboarding activities and offer benefits coverage under Amedisys employee benefit plans. On or before January 1, 2026, the successful candidate's employment will be transferred to Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.
Auto-ApplyPatient Access Representative I
Patient access representative job in Batesville, AR
Job
DescriptionJob
DescriptionPatient
Access
Representative
I
Patient Service Coordinator
Patient access representative job in Batesville, AR
Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays.
The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail.
Education:
High School Diploma. Associates degree preferred
Licensure & Certification:
2 Years of experience in health care. Prosthetic/Orthotic care setting preferred.
Experience:
Healthcare office support experience
High volume administrative processing experience preferred
Experience with Insurance verification processing preferred
Other Qualifications:
Knowledge of Microsoft Office software and general typing skills.
Experience with Microsoft Excel functions strongly preferred.
Demonstrates good communication, negotiation, and customer service skills.
Ability to index clinical referral documentation into the document storage computerized system.
General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information.
Essential Job Functions / Responsibilities
Entering data into the patient medical record in a timely and accurate manner.
Ensure that any changes in patient information are entered timely and accurately into the patient medical record.
Generate and process patient documentation in a timely and accurate fashion.
Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.).
Communicate with referral sources to obtain prescriptions as required.
Answer clinic phones and direct calls to staff as needed.
Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner.
Maintain professional relationships with insurance payer sources and referral sources.
Schedule initial evaluation and follow-up appointments for patients.
Coordinate practitioner schedules to meet patient needs.
Complete service estimates in an accurate and timely manner.
Collect co-pay amounts from patients as applicable per payor source.
Initiate the development of patient payment plans / financial counseling support as needed.
Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings.
Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator
Maintains the confidentiality of patient and organization information at all times.
Auto-ApplyRegistrar- PHS Online
Patient access representative job in Little Rock, AR
The Registrar provides administrative and secretarial support for the Campus
Director/Headmaster and department. In addition to typing, filing and scheduling, performs
duties such as financial record keeping, coordination of meetings and conferences, obtaining supplies, coordinating direct mailings, and working on special projects. Also, answers non
routine correspondence and assembles highly confidential and sensitive information. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload, recommends changes in office practices or procedures.
Qualifications:
Education/Certification:
1 year certificate from college OR technical school
Experience:
2+ years of experience in working within an office environment.
2+ years of experience working with the Google and Microsoft Office suite of applications
2 years of related experience and/or training; or equivalent combination of education and
experience.
Required Knowledge, Skills, and Abilities (KSAs):
Able to alphanumerically and chronologically file documents, develop office procedures,
and follow directions.
Able to handle confidential information in a professional and secure manner.
Able to answer phones, take messages, and direct others to the appropriate staff and/or
department.
Able to type 60+ WPM.
Able to work office equipment.
Able to disseminate information according to ResponsiveEd, State, and Federal
Guidelines.
Excellent verbal and written communication skills.
Ability to learn customized computer programs.
Ability to communicate effectively verbally and in writing with staff, students, and
parents.
Ability to manage multiple priorities effectively.
Ability to develop and maintain effective working relationships.
Ability to travel as necessary.
Responsibilities and Duties:
Assist parents in completing Enrollment forms and ensure Cumulative Record folders are
completed according to state and school requirements.
Communicate effectively with Parents and corporate staff via email, telephone, fax, and
in person in a professional manner.
Assist with reports for the school, faxes or email reports to the appropriate corporate
staff.
Ensure timesheets are completed daily and sent to corporate staff prior to each payday.
Ensure curriculum order is compiled and sent to corporate staff.
Complete Purchase Order (PO) for corporate staff approval so that school supplies may
be ordered
Maintain Student Attendance Records.
Ensure appropriate enrollment forms are completed in a timely manner.
Track students who leave or withdraw from the school and ensure appropriate
documentation of withdrawal codes.
Greet visitors, determines nature of business, and direct visitors to the appropriate
destination.
Talk with student encountering problems, resolve problems, or direct student to teacher
or Campus Director.
Answer telephones to provide information, take messages, or transfer calls to the
appropriate staff and/or department.
Accept, track, and deposit funds for lunches, school supplies, and student activities.
Organize and manage the meal program to follow federal and state guidelines.
Prepare the daily and monthly reports and email reports to the appropriate corporate
staff.
Compile transcripts for students.
Perform special projects, during and after normal business hours, and other duties as
assigned. NOTE: After normal business hours may include, but is not limited to,
Saturdays.
Travel as necessary.
Equipment Used:
All equipment required to perform jobs duties and task previously described.
Physical / Environmental Factors:
The physical demands are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive
Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other
legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.
Standardized Patient
Patient access representative job in Fort Smith, AR
Part-time Description
The Standardized Patient Care Center will be a vital component of education at the Arkansas Colleges of Health Education, playing a key role in the training and development of students. Communication and critical thinking skills will be enhanced, including instructing wellness counseling to patients. Standardized Patients will be trained to simulate clinical scenarios in a clinical testing environment for the purpose of educating medical students. All patient cases will be developed by ACHE.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Standardized Patients will participate in providing role-play by presenting health-related conditions and responding to students' questions as written in the core script. Presentations will be common to relevant healthcare-related scenarios and practice similar to those in primary care, hospital or emergency room, or other similar setting. These health-care scenarios may include references to real-world lifestyle choices that may or may not align with the Standardized Patient's personal beliefs or opinions.
Standardized Patients will be the subject of physical exams performed by faculty and/or students of the upper and lower body. Examples include, but are not limited to being examined, inspected, listened to, and/or palpated (e.g., touched or pressed up) by the head, neck, chest, back, abdomen, arms, hands, legs, feet, etc.
During exams, Standardized Patients will be required to wear appropriate coverings, such as sports-clothing and a hospital gown.
Standardized Patient Care Center participants will be subject to video and voice recordings during examinations and may be used in promotions, recruitment, and for educational purposes now and in the future. Standardized Patients acknowledge and agree that no compensation will be paid for the use of any video or voice recording.
Other duties as assigned by the Manager, Center for Clinical Skills Development or their designee.
Requirements
QUALIFICATIONS AND CREDENTIALS
Education and Experience
Minimum Qualifications
High School Diploma or equivalent
Good communication skills, including speaking, listening, and writing.
Ability to understand and follow instructions.
Excellent memory recall to enable assessment of student encounters and skill.
Ability and willingness to use/learn technology and basic computer skills that the Standardized Patient will be required to use.
Flexibility and reliability regarding scheduling and assignments.
Preferred Qualifications
Previous experience in a healthcare education or Standardized Patient Program.
Experience in acting and/or role-playing in front of other people.
Experience role-playing in an academic environment.
Basic computer skills.
Required knowledge, skills, and abilities:
Demonstrate proficiency in computer skills, i.e., Microsoft Office.
Display professionalism for the college in all communication and interaction.
Ability to maintain confidentiality and privacy.
Ability to prioritize and organize numerous and varied assignments.
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
ACHE is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college.
Ability to orally communicate effectively with others with strong interpersonal skills and customer service orientation.
Ability to work cooperatively with colleagues and supervisory staffs at all levels.
Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication.
Ability to make decisions which range from moderate to a significant impact on the immediate work environment, as well as outside contributors.
Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates.
Strong organizational skills.
Problem Solving
Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Expertise in negotiation.
Physical and Sensory Abilities
May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to pens, pencils, calculators, computer keyboards, telephone, etc.
May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.
May require significant travel or work away from campus.
Requires attendance at events representing ACHE both within as well as outside of the college setting.
Frequently required to work at a desk, conference table or in meetings of various configurations.
Frequently required to see for purposes of reading matter.
Frequently required to hear and understand speech at normal levels.
Occasionally required to lift items in a normal office environment.
Frequently required to operate office and presentation equipment.
If you need assistance in the application process because of a disability, or any other reason, please contact Vicki Broadaway, Vice President of Human Resources, at ************ or ******************************.
Arkansas Colleges of Health Education is an equal opportunity employer.
REGISTRAR - ED - WEO
Patient access representative job in Jonesboro, AR
* JOB REQUIREMENTS * Education * High School Graduate plus Health Care courses or on the job training specific to Hospital of Medical Office skills. * Experience * A minimum of one (1) year experience in a health care setting preferred. Demonstrated proficient computer, written and verbal communication, telephone, cash handling and customer service skills. Requires (6) months on the job training to adequately attain job proficiency. Orientation and training is Age Specific.
* Physical
* This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
* Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range, frequent walking, pushing wheelchairs up to 350 pounds, and sitting 50% of the time. Operates FAX machines, card embossers, imprinting devices, copiers, printers, and uses computer terminal; requires occasional lifting, stair climbing, and carrying up to 50 pounds; requires direct patient contact.
* JOB SUMMARY
* Arranges for the efficient and orderly registration of patients, ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel, registrar is responsible for a positive first impression of SBMC personnel as the initial point of service contact for SBMC customers. Job responsibility includes registration in any area under the direction of the Manager of Admissions.
Coordinator - Patient Support Services
Patient access representative job in Springdale, AR
Job Description
with working hours of Monday-Friday 8-4:30.
Position Description: Assist and coordinate clinical initiatives for Patient Support Services (PSS). Provides support and establishes framework for training new staff, EMR learning, cross functional projects, and any other initiatives related to clinical excellence.
Minimum Qualifications: Minimum 2 years of experience in hospice or related field. Able to create workflows and implement processes. Knowledge of a variety of databases and able to teach to their functionality. Able to work collaboratively with other departments and consider their operations when implementing change.
SPECIFIC DUTIES AND POSITION REQUIREMENTS
Responsible for developing and executing EMR training, acting as a subject matter expert (SME) for all teams within PSS. This includes utilization, best practices, standards, functionality, etc.
Coordinate new hire training calendars including assigning preceptor(s) for field training, setting schedule for shadowing other disciplines, collaborating with Educator to schedule Meaningful Visit training & re-training, etc.
Oversees daily/weekly scheduling of employees within the department of PSS, including on-call.
Works with community partners and Educator to coordinate continuing education opportunities and ensure training books and materials are current and relevant to PSS needs, communicating changes to preceptors as needed.
Serves as an ongoing coach for preceptors.
Provides quality analysis of current services through chart audits, reports, and knowledge of best practices.
Develops training materials and follow-up for quality assurance on policy, process, and practice changes.
Collaborates with Director of Patient Support Services to ensure oversight of all bereavement services and tasks.
Serves as backup for payroll tasks related to management of timekeeping, mileage, etc.
Makes recommendations on staffing needs, employee hires, transfers, and similar actions.
Maintains collaborative relationships with other departments - notably business development, billing, IP/OP clinical services - to ensure the ongoing delivery of quality care.
Represents Circle of Life and actively participates in community events.
Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
Represents Circle of Life to the community in a positive manner.
Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
Performs other duties as assigned.
Personal Care Specialist-FT 6A-6P Rotating Schedule
Patient access representative job in Bryant, AR
Job Description
???? Job Posting: Personal Care Specialist
Department: Nursing
Reports To: Wellness Director
???? Purpose
Join a vibrant care team dedicated to delivering exceptional service that honors dignity, choice, and well-being for every resident.
????️ Key Responsibilities
• Safety Sensitive Role: Must maintain constant alertness to ensure safe performance of essential duties.
• Assist residents with daily activities and simple treatments as outlined in their service plans.
• Support residents experiencing emotional or behavioral challenges.
• Provide additional services such as laundry and pet care (note: team members with allergies or pregnancy should consult their supervisor).
• Communicate resident needs and preferences to help revise service plans.
• Observe and report resident concerns to the LPN or Medication Tech/Aide.
• Participate in onboarding, annual training, and team meetings.
• Follow all company policies and procedures.
• Perform other duties as assigned by the Wellness Director.
• Management reserves the right to modify responsibilities at any time.
✅ Skills & Qualifications
• Must be at least 18 years old.
• Strong communication skills in English (verbal and written).
• Must meet applicable state/provincial health requirements.
• Maintain certifications as required by state/provincial regulations.
???? Physical Requirements
This role involves:
• Standing, walking, sitting, bending, reaching, pushing, pulling, stair climbing, grasping, manual dexterity, stooping, kneeling, crouching, vision acuity, talking, and hearing.
• Ability to lift up to 50 pounds with or without reasonable accommodations.
Exposure Risk Classification: May involve unplanned tasks with potential exposure to blood, bodily fluids, or tissues that could contain AIDS, HIV, or Hepatitis A, B, or C.
FT 6A-6P Rotating Schedule
Patient Registration Specialist Part Time
Patient access representative job in Clinton, AR
Job Summary: Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures. Ensures patient information is accurate and current, informs patients about hospital policies and procedures, and distributes necessary information to ancillary departments.
Hours/Day:
Sunday-Saturday, 6:00 am - 10:00 pm
Open to overnight shifts
Expectations:
Provide excellent customer service to ensure patient satisfaction.
Full Time Benefits:
New Competitive Pay Scale
Matching 401K
Generous Paid Time Off
Health, Dental, and Vision Insurance
Paid Life Insurance
Voluntary Benefits Available
Thank you for your interest in employment with Ozark Health. Before beginning your application, please consider the following: This application must be fully completed. Information provided will be used to investigate previous employment and background. Ozark Health is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status or other classes protected by state or federal law. Ozark Health is a SMOKE and TOBACCO FREE employer. Smoking or tobacco product use (including e-cigarettes) is prohibited on campus (including parking lots, vehicles and adjacent properties). Smoke breaks are not permitted. Employment applications are active for one year. Proof of the legal right to work in the United States is required.
Patient Registration (PRN)
Patient access representative job in Hope, AR
Southwest Arkansas Regional Medical Center is looking to fill positions of Patient Registrars - Essential Duties includes:
Performs admissions/registration and financial procedures.
Distributes patient education materials
Communicates with Patients, physician offices, third parties, and other departments, verbally and in writing.
Performs data entry
Patient Care Representative
Patient access representative job in Little Rock, AR
The Patient Representative is responsible for the execution of duties associated with operation of the front desk area of the Lyon College School of Dental Medicine (LCSDM) Clinics. Assisting patients with required paperwork, input of patient data into clinical software system, managing the appointment schedule for dentists, hygienists, & dental students, answering the telephone and returning calls, directing the appropriate use of patient information, and facilitating communication between students, patients, faculty, and staff.
Responsibilities
Patient Account Management/Insurance & Financial duties
Completes all patient arrival and exit procedures - to include entry of appropriate dental procedure (CDT) codes into patient accounts and receipt and accounting of cash & credit card payments/co-payments; ensures proper/secure cash handling procedures are adhered to by staff
Ensures all required paperwork is provided and accurately completed upon patient arrival, scans documents, and inputs customer data into clinical software system
Completes insurance verification on all insured patients and completes precertification when required
Discusses financial options and obligations with patients based upon program eligibility and insurance coverage estimates
Assists the clinic business manager with posting of insurance payments and making account adjustments/write-offs as necessary; reviewing patient explanation of benefits (EOBs) while reconciling with patient accounts, and follow up on insurance denials
Monitors outstanding insurance and Medicaid claims; provides requested documentation to insurance carriers on outstanding claims; contacts patients about outstanding account balances to collect accounts receivables due
Customer Contact & Scheduling
Oversees the maintenance of the patient schedule and recall system, ensuring clinic schedules are maintained at capacity in order to meet patient demand and maximize revenue & contacts patients to discuss follow-up on proposed treatment plans; calls patients to confirm appointments; reschedules patients when cancellations/vacancies occur to maintain schedule at capacity
Clerical/Staff & Student Support
QUALIFICATIONS:
Bachelor's degree in business, Healthcare or related field plus 3 years' experience in patient registration, scheduling, or billing in a healthcare environment OR high school diploma/GED plus 7 years' experience in administrative support services including 3 years' experience in patient registration, scheduling, or billing in a dental environment.
Must have computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Knowledge in basic dental terminology and registration experience required.
Proficiency with patient account management and scheduling software and Microsoft Office (Word, Excel, and Outlook).
Must be detailed oriented, self-directed, motivated, team-oriented, have ability to multi-task, possess strong organizational skills, problem-solving skills, time management, excellent communication and interpersonal skills.
Patient scheduling experience in a dental environment preferred.
Experience with dental practice management software preferred.
Knowledge of Current Dental Terminology (CDT) preferred.
Support compliance with HIPAA, FERPA, and OSHA guidelines.
Benefits:
Lyon College currently offers the following benefits for full-time positions, subject to applicable eligibility requirements: medical benefit, dental benefit, vision benefit, voluntary benefits, 403(b) retirement plan with employer contribution and match, employer paid life insurance, employer paid long-term disability coverage.
Lyon College is a
USN&WR
“top tier” national liberal arts college and recognized by Forbes as “One of America's Top Colleges.” Founded in 1872, the College is one of the oldest institutions of higher education in Arkansas and offers undergraduates exceptional preparation for their post-baccalaureate objectives, particularly in STEM fields, Business, Economics and Accounting, and the Arts. The Lyon College Institute of Health Sciences in Little Rock will house the College's professional programs, including the School of Oral Health and Dental Medicine, as well as the School of Veterinary Medicine.Interested candidates should apply electronically at ************************ Review of the applications will begin immediately and continue until the positions are filled. To learn more about Lyon College go to *************
Lyon College does not discriminate with respect to the hiring of applicants or with respect to the terms, conditions, or privileges of employment because of race, color, religion, gender, age, disability, sexual orientation, or national origin. It is the continuing policy of Lyon College to comply with any applicable state and federal law regarding equal employment opportunities.
Patient Care Coordinator, RN
Patient access representative job in Salem, AR
Job Description
Patient Care Coordinator (RN) - Hospice
Job Type: Full-Time | Salaried | Exempt
About Us
At Legacy Hospice, we believe in providing exceptional end-of-life care with dignity, compassion, and respect. We are seeking a skilled and compassionate Patient Care Coordinator (PCC) to lead our clinical team and ensure our patients receive the highest quality of care in alignment with our mission and values.
What You'll Do
As a Patient Care Coordinator, you will oversee the day-to-day coordination of patient care, supervise the interdisciplinary clinical team, and support the Branch Administrator in managing operations and ensuring compliance. You'll play a key leadership role in maintaining clinical excellence and fostering a culture of compassion.
Supervise and support hospice clinical staff in providing exceptional patient care
Ensure compliance with state, federal, and accreditation regulations
Conduct and facilitate interdisciplinary team (IDT) meetings
Participate in staff hiring, training, and performance evaluations
Oversee admission, discharge, and transfer processes for patients
Ensure timely documentation, service coordination, and regulatory reporting
Support quality assurance and performance improvement (QAPI) activities
Maintain readiness for surveys and regulatory visits
Provide direct patient care and RN case management, as needed
Collaborate with community providers, ancillary services, and internal departments
Serve as acting Branch Administrator when needed
Qualifications
Registered Nurse (RN) licensed in the state of employment
Graduate of an accredited school of nursing; BSN or CHPN preferred
Minimum 1 year of hospice, home health, or related nursing experience
Experience supervising clinical and paraprofessional staff
Excellent leadership, communication, and time management skills
Active BLS (CPR) certification
Valid driver's license, auto insurance, and reliable transportation
Self-directed and capable of managing priorities independently
Please note: Legacy Hospice is a drug-free workplace. Pre-employment drug screening is required, including testing for marijuana.
What We Offer
Competitive salary with mileage reimbursement
Supportive and mission-driven leadership
Continuing education and development opportunities
A chance to make a true difference in your community
Team-oriented culture rooted in respect and empathy
Ready to lead with heart? Apply now and help shape compassionate care at Legacy Hospice.
Patient Access Representative
Patient access representative job in El Dorado, AR
This is an on-site role in El Dorado, AR.* Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit **********************
Summary:
This will be an on-site role in El Dorado, AR. This role will report to the Patient Access Manager and be responsible for patient access pre-registration, insurance verification, financial clearance and medical necessity screening.
Duties and Responsibilities:
* Enters complete and accurate patient information in the Meditech computer system using the scheduling module to verify arrival dates and times, procedures, phone numbers and prep instructions. Selects correct patient from Master Patient index to ensure patient identification safety and places correct armband on all patients. Informs patient to bring insurance card and photo ID on the date of service.
* Verifies insurance and communicates needed information to the registration staff. Consistently interviews patients to obtain and enter accurate demographics and insurance information in a timely manner.
* Returns calls and checks patient voice mail box promptly.
* Consistently calls patients to pre-register in accordance with departmental standard work.
* Obtains complete and accurate information to complete the Medicare secondary payer form.
* Consistently uses insurance verification solution, reads verification response for insurance coverage, assigns correct insurance plan and posts back notes in the Meditech system
* Consistently follows point of service collection policies and procedures. Follows cash management guidelines at all times.
* Demonstrates willingness to assist and support co-workers. Willingly modifies schedule or daily routine to accommodate patient or departmental needs. Completes assignments before leaving and is willing to stay over when workload dictates.
* Consistently reviews and obtains patient signatures on all required registration forms
* Consistently corrects registrations during assigned shift using PA solution and maintains an average accuracy rate of 95% for a 12 month period.
* Other duties as directed.
Work Experience, Education, and Certifications:
* High school diploma or equivalent required.
* 2-4 years of experience working in a clinic/hospital setting.
* Experience with EMR (Meditech MAGIC preferred), fax, copier, time and attendance system, patient access software, cash management/posting, FormsFast, Label and armband printers, hand-held communication equipment and email.
Knowledge, Skills, and Abilities:
* Knowledge and understanding of HIPAA rules and regulations.
* Regular and timely attendance.
* Demonstrates the ability to navigate payer websites and portals
* Ability to function in a high intensity, fast paced environment and can adapt to change in the work environment
* Exhibits effective and independent, decision-making skills and the ability to follow oral and written instruction or direction
* Professional communication skills both orally and written
* Self-starter with the ability to identify, understand, research and solve unique and complicated issues
* Excellent customer service
Auto-ApplyCoordinator - Patient Support Services
Patient access representative job in Springdale, AR
with working hours of Monday-Friday 8-4:30.
Position Description: Assist and coordinate clinical initiatives for Patient Support Services (PSS). Provides support and establishes framework for training new staff, EMR learning, cross functional projects, and any other initiatives related to clinical excellence.
Minimum Qualifications: Minimum 2 years of experience in hospice or related field. Able to create workflows and implement processes. Knowledge of a variety of databases and able to teach to their functionality. Able to work collaboratively with other departments and consider their operations when implementing change.
SPECIFIC DUTIES AND POSITION REQUIREMENTS
Responsible for developing and executing EMR training, acting as a subject matter expert (SME) for all teams within PSS. This includes utilization, best practices, standards, functionality, etc.
Coordinate new hire training calendars including assigning preceptor(s) for field training, setting schedule for shadowing other disciplines, collaborating with Educator to schedule Meaningful Visit training & re-training, etc.
Oversees daily/weekly scheduling of employees within the department of PSS, including on-call.
Works with community partners and Educator to coordinate continuing education opportunities and ensure training books and materials are current and relevant to PSS needs, communicating changes to preceptors as needed.
Serves as an ongoing coach for preceptors.
Provides quality analysis of current services through chart audits, reports, and knowledge of best practices.
Develops training materials and follow-up for quality assurance on policy, process, and practice changes.
Collaborates with Director of Patient Support Services to ensure oversight of all bereavement services and tasks.
Serves as backup for payroll tasks related to management of timekeeping, mileage, etc.
Makes recommendations on staffing needs, employee hires, transfers, and similar actions.
Maintains collaborative relationships with other departments - notably business development, billing, IP/OP clinical services - to ensure the ongoing delivery of quality care.
Represents Circle of Life and actively participates in community events.
Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
Represents Circle of Life to the community in a positive manner.
Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
Performs other duties as assigned.
Patient Service Coordinator
Patient access representative job in Rogers, AR
Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays.
The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail.
Education:
High School Diploma. Associates degree preferred
Licensure & Certification:
2 Years of experience in health care. Prosthetic/Orthotic care setting preferred.
Experience:
Healthcare office support experience
High volume administrative processing experience preferred
Experience with Insurance verification processing preferred
Other Qualifications:
Knowledge of Microsoft Office software and general typing skills.
Experience with Microsoft Excel functions strongly preferred.
Demonstrates good communication, negotiation, and customer service skills.
Ability to index clinical referral documentation into the document storage computerized system.
General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information.
Essential Job Functions / Responsibilities
Entering data into the patient medical record in a timely and accurate manner.
Ensure that any changes in patient information are entered timely and accurately into the patient medical record.
Generate and process patient documentation in a timely and accurate fashion.
Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.).
Communicate with referral sources to obtain prescriptions as required.
Answer clinic phones and direct calls to staff as needed.
Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner.
Maintain professional relationships with insurance payer sources and referral sources.
Schedule initial evaluation and follow-up appointments for patients.
Coordinate practitioner schedules to meet patient needs.
Complete service estimates in an accurate and timely manner.
Collect co-pay amounts from patients as applicable per payor source.
Initiate the development of patient payment plans / financial counseling support as needed.
Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings.
Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator
Maintains the confidentiality of patient and organization information at all times.
Auto-ApplyPatient Care Representative
Patient access representative job in Little Rock, AR
Patient Care Representative
The Patient Representative is responsible for the execution of duties associated with operation of the front desk area of the Lyon College School of Dental Medicine (LCSDM) Clinics. Assisting patients with required paperwork, input of patient data into clinical software system, managing the appointment schedule for dentists, hygienists, & dental students, answering the telephone and returning calls, directing the appropriate use of patient information, and facilitating communication between students, patients, faculty, and staff.
Responsibilities
Patient Account Management/Insurance & Financial duties
Completes all patient arrival and exit procedures - to include entry of appropriate dental procedure (CDT) codes into patient accounts and receipt and accounting of cash & credit card payments/co-payments; ensures proper/secure cash handling procedures are adhered to by staff
Ensures all required paperwork is provided and accurately completed upon patient arrival, scans documents, and inputs customer data into clinical software system
Completes insurance verification on all insured patients and completes precertification when required
Discusses financial options and obligations with patients based upon program eligibility and insurance coverage estimates
Assists the clinic business manager with posting of insurance payments and making account adjustments/write-offs as necessary; reviewing patient explanation of benefits (EOBs) while reconciling with patient accounts, and follow up on insurance denials
Monitors outstanding insurance and Medicaid claims; provides requested documentation to insurance carriers on outstanding claims; contacts patients about outstanding account balances to collect accounts receivables due
Customer Contact & Scheduling
Oversees the maintenance of the patient schedule and recall system, ensuring clinic schedules are maintained at capacity in order to meet patient demand and maximize revenue & contacts patients to discuss follow-up on proposed treatment plans; calls patients to confirm appointments; reschedules patients when cancellations/vacancies occur to maintain schedule at capacity
Clerical/Staff & Student Support
QUALIFICATIONS:
Bachelor's degree in business, Healthcare or related field plus 3 years experience in patient registration, scheduling, or billing in a healthcare environment OR high school diploma/GED plus 7 years experience in administrative support services including 3 years experience in patient registration, scheduling, or billing in a dental environment.
Must have computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Knowledge in basic dental terminology and registration experience required.
Proficiency with patient account management and scheduling software and Microsoft Office (Word, Excel, and Outlook).
Must be detailed oriented, self-directed, motivated, team-oriented, have ability to multi-task, possess strong organizational skills, problem-solving skills, time management, excellent communication and interpersonal skills.
Patient scheduling experience in a dental environment preferred.
Experience with dental practice management software preferred.
Knowledge of Current Dental Terminology (CDT) preferred.
Support compliance with HIPAA, FERPA, and OSHA guidelines.
Benefits:
Lyon College currently offers the following benefits for full-time positions, subject to applicable eligibility requirements: medical benefit, dental benefit, vision benefit, voluntary benefits, 403(b) retirement plan with employer contribution and match, employer paid life insurance, employer paid long-term disability coverage.
Lyon College is a
USN&WR
top tier national liberal arts college and recognized by Forbes as One of Americas Top Colleges. Founded in 1872, the College is one of the oldest institutions of higher education in Arkansas and offers undergraduates exceptional preparation for their post-baccalaureate objectives, particularly in STEM fields, Business, Economics and Accounting, and the Arts. The Lyon College Institute of Health Sciences in Little Rock will house the Colleges professional programs, including the School of Oral Health and Dental Medicine, as well as the School of Veterinary Medicine.Interested candidates should apply electronically at ************************ Review of the applications will begin immediately and continue until the positions are filled. To learn more about Lyon College go to*************
Lyon College does not discriminate with respect to the hiring of applicants or with respect to the terms, conditions, or privileges of employment because of race, color, religion, gender, age, disability, sexual orientation, or national origin. It is the continuing policy of Lyon College to comply with any applicable state and federal law regarding equal employment opportunities.