Patient access representative jobs in Atlanta, GA - 2,226 jobs

A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member. The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders. Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented. Duties and Responsibilities: Follow communication scripts when managing a member's communications. Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service. Adhere to established standards and guidelines with ability to help to recommend improved procedures. Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information. Help members understand the program by answering questions and explaining procedures and providing general information. Call doctors' offices to obtain and maintain members' current prescriptions. Document member activities, phone call results and communication in our systems/software. Complete required paperwork adhering to compliance standards. Maintaining patient confidentiality and compliance regulations such as HIPAA. Required Skills and Qualifications: Excellent communication skills, both written and verbal. Substantial active listening skills. A patient and empathetic approach and attitude. Customer focus and highly adaptable to different personality types. Exceptional interpersonal and rapport building skills. Vigorous time management, organizational skills and attention to detail. Phone skills including the ability to incorporate appropriate phone etiquette. Creative solutions seeking. Comfortable working in fast paced environments. Adaptability and flexibility. Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications. Willingness and ability to learn about company's products, services, and processes. Coachable with a willingness to learn and a desire to succeed. Process oriented, with a focus on continuous improvement. Self-Motivated. Strong data input skills. Job Experience Preferences: Experience as a Pharmacy technician is strongly preferred. Experience in a highly customer service-oriented role. Experience in a Call Center or Customer Support environment. Compensation is commensurate with experience.

Job Title: Clinical Administrative Coordinator (Pre-Authorization / Prior Authorization Specialist) Job Type: Fulltime Purpose of Job: Positions in this role are responsible for determining if prior authorization is required and whether it can be decisional or requires additional clinical review. The role supports clinicians by contacting healthcare providers and/or members to verify authorizations or referrals, setting up cases, and documenting findings. Responsibilities also include initial triage of members, administrative intake, and collaboration with hospitals and clinical teams. Primary Responsibilities: Meet production, quality, and regulatory expectations in a high-volume environment. Ensure cases are accurately set up and document all required information. Review, research, and determine if cases can be decisioned or require further clinical review. Demonstrate proficiency and decision-making skills by solving complex problems using available resources (documents, medical policies, SOPs, etc.). Make outbound calls to providers and/or members as needed to obtain information or coordinate provider availability. Perform other duties as assigned by management. Qualifications: Required: High School Diploma or GED minimum. 1+ years professional experience in an office or healthcare environment. Prior customer service experience, including making outbound calls. Proficient computer skills, including Microsoft Outlook, Word, and Excel. Ability to work an 8-hour shift Monday-Friday between 7am-7pm; alternate shifts (Tuesday-Saturday or Sunday-Thursday) may be available. Flexibility to work outside standard hours due to business needs. Ability to troubleshoot and set up computer equipment independently. Must have a designated, secure workspace compliant with data privacy standards. Must work from an approved office location or have a reliable, dedicated high-speed internet connection (minimum 1.5 Mbps download/upload). Exceptions require management approval. Preferred: Experience with back-office medical platforms or authorization systems. Healthcare industry experience, including knowledge of medical terminology, ICD-10, CPT codes, Medicare, or Medicaid services. Clerical or administrative support experience. Ability to quickly learn new computer systems or applications. Soft Skills: Strong written and verbal communication skills. Excellent critical thinking and problem-solving abilities. Highly organized with strong attention to detail. Analytical mindset with sound judgment and decision-making skills. Ability to prioritize tasks, multitask, and work independently. Self-motivated with the ability to focus and learn in a remote setting. Team-oriented attitude. Thanks & Regards Misam Raza Sr. Talent Acquisition Specialist Diverse Lynx| 300 Alexander Park Suite| #200|Princeton, NJ 08540 Mobile- ************ Office- ************ , Ext:285 Email- ************************** | URL- **************************** LinkedIn- linkedin.com/in/connect2misam

Duration: 26 Weeks, contract to hire Shift Details: Monday - Friday: 8:00 a.m.-5:00 p.m. *Saturday Flexibility if needed. Pay Rate: $17.50/hr JOB DESCRIPTION As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter what your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. RESPONSIBILITIES • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders QUALIFICATIONS At a minimum, you'll need: • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: • High school diploma or equivalent • 1-year related experience preferably within a call center environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations JN003

We are seeking experienced Customer Service Representatives to join our team in a hybrid capacity based in Atlanta. This role is ideal for professionals with strong call center backgrounds who excel in high-volume environments and consistently deliver a polished, customer-focused experience. Responsibilities • Handle 80-100 inbound calls per day in a high-volume call center environment • Deliver professional, articulate, and effective customer service • Resolve customer inquiries accurately and efficiently while maintaining a positive experience • Collaborate with peers and leadership to improve processes and overall service delivery Requirements • 3+ years of call center experience in a fast-paced, high-volume environment • Proven customer service skills with excellent communication and professionalism • Ability to manage high call volumes while maintaining quality interactions Nice to Have • Bachelor's degree strongly preferred (candidates with less experience may be considered with a degree) • Insurance industry experience is a plus, but not required

Processes credentialing and re-credentialing applications for the client. Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re-credentialing applications. Provides support to the client in the collection and query of credentials of members of the client. Conducts Primary Source Verification (PSV) of credentials such as licenses, certifications, registrations, professional school education, postgraduate, residency, or specialty training, board certifications, work history, and current references. Conducts queries through the National Practitioner Data Bank (NPDB), the Defense Practitioner Data Bank (DPDB), the Department of Health and Human Services (DHHS) and TRICARE sanction data banks. Collects professional/peer references and completed clinical privileges, demographics, military and civilian practice history (including adverse privileging actions and malpractice history), health status, documentation of contingency and continuing education training, national provider identification number, and for non-personal services contract providers malpractice insurance information. Accurately loads appropriate data in the DoD Centralized Credentials Quality Assurance System (CCQAS). Keeps records and documentation of the applications and verifications maintained. Establishes and maintains updated CCQAS records. Researches and solves credentialing/re-credentialing problems; escalates more complex issues as appropriate. Tracks status of credentials for healthcare practitioners and provides required documents to clients to make accession, credentialing and privileging (C&P) decisions. Maintains relationships with Military Treatment Facilities and supported customers. Ensures providers are credentialed, appointed, and privileged with health plans, hospitals, and patient care facilities. Reviews records for regulatory compliance and quality assurance at a healthcare facility, insurance group, or similar organization, ensuring relevant regulations are met. Minimum Qualifications US Citizen with HS diploma or GED; Bachelor's Degree in healthcare or business field preferred Certified Provider Credentialing Specialist (CPCS) preferred 2-5 years of experience performing physician credentialing at a medical group, hospital or health plan. Must be able to Pass a government background check Other Job Specific Skills Strong customer focus, interpersonal, collaboration, written/verbal communication, prioritization and computer skills. Strong attention to detail and good organizational capability. Able to handle multiple simultaneous tasks and complete work projects in designed time frames. Knowledge of Department of Defense credentialing guidelines preferred. Experience using Centralized Credentials Quality Assurance System (CCQAS) and Defense Medical Human Resources System - internet (DMHRSi) a plus. Ability to handle confidential information on a daily basis in a professional manner. Ability to consistently maintain quality and production expectations. Possess proof-reading skills sufficient for auditing documents. Demonstrate familiarity with credentialing policies, guidelines, and regulations for the DoD credentialing process.

Job Title: Customer Service Representative - Manufacturing Focus This position serves as the primary point of contact for customers, providing exceptional service and support throughout the order lifecycle. Responsibilities include quoting, order processing, addressing inquiries, and ensuring customer satisfaction. The role requires strong communication skills, attention to detail, and the ability to work collaboratively with internal teams and external partners. Operates under moderate supervision, applying established procedures to resolve routine issues and deliver consistent, high-quality service. Key Responsibilities: Maintain accurate customer account information and assist in gathering forecast data when available. Respond promptly to customer inquiries and build strong relationships to ensure a positive experience. Manage customer quotations, sales orders, purchase orders, schedule changes, and cancellations for both direct customers and distributors. Collaborate with the sales team to support non-standard quotes and optimize pricing for direct and negotiated opportunities. Ensure accuracy in order entry and coordinate with production to confirm ship dates and delivery commitments. Utilize ERP/data management systems to enter orders, track inventory, and monitor order status. Follow up on delivery inquiries, work closely with shipping teams, and assist in scheduling transportation when needed. Prepare daily and monthly reports for management, including scheduling updates, quote/order summaries, strike rates, fabrication analysis, and sales forecasts. Generate and organize documentation (orders, quotes, correspondence) for quality and production teams to translate customer requirements into shop orders. Support marketing and sales initiatives by preparing literature, sample packages, and coordinating trade show activities. Handle incoming calls and route inquiries to appropriate departments as necessary. Maintain excellent attendance and punctuality. Qualifications: 2-4 years of experience in customer service, inside sales, or related roles within a manufacturing environment. High school diploma or equivalent (additional technical or business coursework preferred). Strong organizational skills, attention to detail, and ability to manage multiple priorities. Familiarity with ERP systems and basic reporting tools. Excellent communication and problem-solving skills.

Requirements Requirements QUALIFICATIONS EDUCATION AND EXPERIENCE - High School diploma or equivalent - One year of experience in customer service or reception, preferably in a health care environment. SKILLS/ABILITIES - Utilize fuctions of a multi-line phone system - Basic Computer skills - Strong customer service - Ability to communicate clearly and concisely in all written and oral communications, including email. - Strong organizational skills with great attention to detail - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.- Ability to multitask - Demonstrated conflict management skills PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position require a medium physical demand level. Ability to occasionally lift up to 50 pounds maximum, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of neligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

Pay Range: $46,441 - $74,769 Job Code: 29010 Pay Grade: 14 FLSA Status: Nonexempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Leads and coordinates daily work activities of assigned staff; confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; monitors status of work in progress and inspects completed work; confers with co-workers, assists with complex/problem situations, and provides technical expertise; assists with training and instructing co-workers regarding operational procedures and proper use of equipment; and assists with supervision of co-workers by reporting employee problems and providing input on disciplinary action and employee performance evaluations. Enters new voter registration information; verifies accuracy and completeness of voter information; conducts research of state records; mails letters to retrieve missing information and documentation; updates existing records in statewide registration base; files new, updates existing, and pulls deleted voter registration cards as appropriate; scans and indexes registration and absentee applications; and files records and correspondence after processing. Recruits, interviews, hires, and trains poll officials and temporary workers; creates online training and curriculum for in-person training; writes and administers election procedures for poll workers; updates poll worker manual and other training materials; reserves training locations; creates poll worker training and election day schedules; and oversees printing and distribution of training materials. Monitors and manages County-wide master street files, district lines, and precinct maps; inputs new streets; makes corrections to streets placed in incorrect precincts; changes boundary lines if needed; maintains and draws congressional, house, senate, school board, and commission district lines for precincts; ensures accuracy of all district lines; redistricts, creates, and renames polling places; and creates precinct maps. Conducts site visits to ensure site is prepared for voting; checks voter identification; verifies voter information; assists and answers questions from voters; solves problems and resolves conflicts; ensures all necessary signage is in appropriate area of the polling site; prints election results and zero tapes for all advanced voting sites; completes Election Recap Sheet; and stores all absentee applications in boxes to send to the warehouse. Coordinates election activities; supervises early voting polls; requests equipment and supplies to fully operate early voting polls for each election cycle; issues paper ballots; manages balloting printer; verifies voters have received the correct ballot based on their registered address; inspects generated ballots for accurate dimensions; and performs all close-out duties. Maintains inventory of election equipment and office supplies needed to conduct day-to-day work activities. and updates and inventories election equipment after each election. Processes jury summons follow-up questions; processes name and address changes; and sends follow-up questionnaire if voter no longer resides in the County or state. Supplemental: We are looking for a highly motivated and detail-oriented individual to join our elections team in a fast-paced and highly regulated environment. The role demands a proactive individual who thrives under pressure and is committed to delivering exceptional results. Ability to work extended hours and during blackout periods as required during election cycles. Minimum Qualifications: Associate's degree in Office Administration or a related field; two years of experience in elections, customer service, or office administration; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.

WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. Job Description SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Updates and maintains all digital client records and assist in transitioning hard copy records to digital format Acts as a community resource for the patient Conduct patient scheduling, registration and eligibility verification Manage patient medical records as appropriate Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate Answer patient non-clinical questions and explains the process Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. Ensures all appropriate patient information is in the EMR Provide positive customer service and treat all patients and staff with respect Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) Completes next day visit chart prep Utilize reporting to help providers track, meet and exceed team goal, Other tasks needed to accomplish team's objectives/goals Job Requirements Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration MA Certification-Preferred Required Skills and Abilities: 2+ years of experience working for a healthcare practice or hospital EMR documentation experience preferred High level of professionalism Strong critical thinking skills Strong customer centric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint Strong verbal, written, presentation, and interpersonal communication skills Supervisory Responsibility: N/A Travel requirements: Travel may be required up to 25% locally. Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity Safety-Sensitive Statement: This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including for substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement: As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Americans with Disabilities Act: WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at *********************** The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Contract Duration: 5 months Pay rate: $17/hr Ability to clearly read, understand and interpret loan documents. Thorough knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions. Research and resolve differences on various systems (i.e. interest discrepancies, DDA, wire transfer discrepancies, etc.). Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention. Produces error free work. Enters and verifies numeric data from a variety of sources, paper-based and/or electronic, into the loan system of record. Perform miscellaneous duties as assigned. Works under general supervision; typically reports to a supervisor or manager. An expected degree of creativity and latitude is required. Relies on experiences and judgment to plan and accomplish goals to perform a variety of tasks. Qualifications Effective communication skills (listening, verbal and written) Proficient computer skills utilizing mainframe and PC software packages; strong systems orientation Intermediate accounting skills; excellent teamwork, organization, and admin skills Multi-tasking, possesses a high degree of attention to detail Working knowledge of MS Excel, Word, Power-Point with dual screens Requires at a minimum, a high school diploma or its equivalent, with a minimum of three (3) years of experience in the field of loan administrator/loan processor Additional Information To know more or to schedule an interview, Please contact: Laidiza Gumera ************ *******************************

**Location:** _Hybrid1:_ This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The **Network Management Representative** provides comprehensive services to the provider community through researching more complex provider issues. **How you will make an impact:** + Serves as point of contact for other internal departments regarding provider issues that may impact provider satisfaction. + Researches and resolves the complex provider issues and appeals for prompt resolution. + Coordinates prompt claims resolution through direct contact with providers and claims department. + May perform periodic provider on-site visits. + Provides assistance with policy interpretation. + Researches, analyzes and recommends resolution of provider disputes, issues with billing, and other practices. + Assists providers with provider demographic changes as appropriate. + Responds to provider issues related to billing, pricing, policy, systems and reimbursements. + Identifies and reports on provider utilization patterns which have a direct impact on the quality of service delivery. + Determines if providers were paid according to contracted terms. **Minimum Requirements:** + Requires a H.S. diploma or equivalent and a minimum of 3 years of customer service experience; or any combination of education and experience, which would provide an equivalent background. **Preferred Skills, Capabilities, and Experiences:** + Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills strongly preferred. + Knowledge of Behavioral Health providers or Enrollment for Providers. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description Primary duties may includes, but are not limited: Managing incoming calls or incoming post services claims work. Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases requiring clinical review to a Nurse reviewer. Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. Responds to telephone and written inquiries from clients, providers and in-house departments. Conducts clinical screening process. Authorizes initial set of sessions to provider. Checks benefits for facility based treatment. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner Qualifications Requires High school diploma; 1 year of customer service or call-center experience; proficient analytical, written and oral communication skills; or any combination of education and experience, which would provide an equivalent background. Medical terminology training and experience in medical or insurance field preferred Additional Information All your information is kept confidential as per EEO standards. Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!

About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community. In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued. Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth. Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders. Job Summary The Assistant Registrar for Records plays a key leadership role within Registration Services, overseeing all aspects of student academic records management at Georgia Gwinnett College. This position ensures the integrity, accuracy, and compliance of student data and supports institutional processes related to registration, degree progress, curriculum management, and course scheduling. The Assistant Registrar supervises staff responsible for student records maintenance, DegreeWorks degree audit encoding, curriculum and catalog updates within the college s ERP system, the academic course schedule, and graduation processing. This position also coordinates NAIA athletic eligibility certification and works closely with Academic Affairs, Advising, Athletics, and other campus offices to support student success and institutional compliance. Responsibilities * Oversee the maintenance and accuracy of all student academic records, ensuring compliance with FERPA and institutional policies; develop and implement efficient, secure, and compliant processes for student record creation, updates, and archival; supervise staff responsible for transcript processing, grade changes, and academic standing; maintain quality control and data integrity across the ERP and integrated systems. * Manage and oversee the DegreeWorks system, including scribing, maintenance, and testing of degree requirements; ensure degree audits accurately reflect approved curriculum and program structures; supervises and provides guidance to the individual responsible for managing the graduation application process and degree conferral; oversees and ensure timely and accurate review of graduation applications, degree evaluations, and the posting of degrees; collaborates with Advising, Academic Affairs, and IT to improve degree audit and graduation processes to enhance student success and operational efficiency. * Coordinate curriculum updates and implementation in the ERP system, ensuring accuracy and alignment with approved curriculum changes; oversees annual catalog updates and ensure data consistency across all systems (ERP, DegreeWorks, and catalog software); partners with Academic Affairs and faculty governance committees to ensure timely and accurate publication of program information. * Manages the course scheduling process each term in collaboration with academic departments and the Registrar; oversees data entry, updates, and adjustments to the class schedule to optimize classroom utilization and meet student needs; ensures scheduling timelines and policies are clearly communicated and followed across departments. * Coordinates academic certification for student-athletes in compliance with NAIA eligibility requirements; reviews and verify academic progress, enrollment status, and GPA calculations for student-athletes; collaborates closely with the Athletics Department, coaches, and the Faculty Athletics Representative to ensure timely and accurate certification; maintains current knowledge of NAIA rules and regulations and support institutional compliance efforts. * Supervises and mentors staff responsible for records, curriculum, scheduling, degree conferral and DegreeWorks functions; provides training, guidance, and professional development opportunities to enhance staff effectiveness and service quality; fosters a collaborative and student-centered service culture within the Registrar's Office; serves as a key liaison between the Registrar's Office, Academic Affairs, IT, Athletics, Advising, and other campus units; participates in cross-campus committees, system implementations, and process improvement initiatives; supports ERP upgrades, system testing, and policy development related to records, registration, and curriculum management. * Performs other duties as assigned Required Qualifications * 4 Year / Bachelor's Degree * Five years of related experience * At least one year of supervisory experience; this can include include coaching, mentoring, training, or performance management of professional staff. Preferred Qualifications * Graduate Degree * Minimum of five years of experience in student records, registration, academic services, or a similar higher-education administrative function. * Experience maintaining student academic records in compliance with FERPA and institutional policies. * Experience working with ERP systems (e.g., Banner, Colleague, PeopleSoft) for records, registration, curriculum, or degree auditing functions. * Experience with degree audit systems such as DegreeWorks, including scribing, testing, or maintaining degree requirements. * Experience supporting or managing processes related to graduation applications, degree evaluations, and degree conferral. * Experience collaborating with academic departments and administrative units to support registration, curriculum, scheduling, or student success initiatives. * Experience ensuring data integrity, accuracy, and quality control across integrated student information systems. * Experience coordinating curriculum updates, catalog changes, and program information across ERP and catalog systems. * Experience managing or supporting course scheduling processes, including classroom utilization and schedule optimization. * Experience working with athletic eligibility certification, particularly NAIA rules, progress standards, and reporting. Proposed Salary 56,800 - 71,000 Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines. Knowledge, Skills, & Abilities * Strong organizational and time-management skills, with the ability to prioritize work and meet deadlines. * Knowledge of academic records management practices aligned with regulatory requirements and institutional procedures. * Knowledge of state and federal regulations, including FERPA and related compliance expectations. * Knowledge of international transcript evaluation processes and standards. * Strong interpersonal communication, relationship-building, and customer service skills for working with faculty, staff, students, and external stakeholders. * Skilled in verbal and written communication, including documentation, procedural writing, and cross-departmental communication. * Ability to analyze and interpret student data, academic records, and compliance requirements. * Ability to perform administrative and managerial functions, including planning, process development, and team leadership. * Ability to supervise, train, and develop staff and foster a cooperative, student-centered work environment. * Ability to maintain confidentiality of sensitive academic records and information. * Ability to provide professional guidance and counsel to campus constituencies. * Knowledge in the maintenance of academic records in accordance with regulatory requirements and internal procedures * Knowledge of applicable state and federal laws * Knowledge of international transcript evaluations * Skills in organizational and time management * Skills in verbal and written communications * Skills in interpersonal communications and relationship building * Skills in analysis of data * Ability to follow college regulations and procedures * Ability to perform administrative and managerial functions * Ability to prioritize work and meet deadlines * Ability to supervise and train staff * Ability to foster a cooperative work environment * Ability to maintain confidentiality of records and information * Ability to provide professional direction, guidance and counsel to a wide range of constituencies * Ability to establish a standard of professionalism by providing high quality customer services to both the general public as well as students, faculty and staff USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Conditions of Employment Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at ************** or email **********. Background Check * Position of Trust + Education Other Information Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.

A proud member of the Elevance Health family of companies, CarelonRx leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. This is an exceptional leadership opportunity to drive transformation and performance supporting the unique needs of CarelonRx clients that are integrated with Anthem medical. Growing, retaining and delivering unique and valuable solutions to this segment is a critical priority for CarelonRx. RVP CarelonRx Pharmacy Account Management Commercial Location: May be located in any Elevance Health PulsePoint office preferably in New York, NY, Atlanta, GA, Chicago, IL, Indianapolis, IN, St. Louis, MO, Mason, OH, or Richmond, VA. This role requires associates to be in-office at least 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Summary Provides leadership for Pharmacy Services with management oversight of Account Managers and Account Executives leading strategies for renewal business for Commercial Integrated CarelonRx clients. Position Responsibilities Sales and Account Management: * Serves as primary Pharmacy Business Driver leading Account Management. * Communicates the Company value proposition to clients and prospects and meeting revenue goals, profitability, satisfaction, and retention parameters as per the Key Performance Indicator (KPI) structure. Client Retention and Satisfaction: * Delivers client retention and satisfaction strategies that drive results, execution excellence. * Involves significant engagement with matrixed resources that support accounts, resulting in client satisfaction and retention. * Works with internal partners to develop client strategies that drive growth, retention, ongoing profitability, and operational excellence. Team Collaboration and Management: * In collaboration with VP & Chief Sales Officer CarelonRx, helps align pharmacy services team efforts with business objectives. * Interacts with Anthem leadership, including regional leaders, plan presidents, and other key stakeholders responsible for customer experience. * Builds solid internal cross-functional relationships at all levels of Client Management, Finance, Operations, and IT. Strategic Implementation and Upselling: * Involves launching, expanding, and enhancing the CarelonRx pharmacy growth and retention model in collaboration with Anthem leadership and market regional sales/account management leaders. * Works with market account management leaders to develop and implement client-specific retention strategies and broader solution upselling strategies to meet business objectives. Leadership, Training and Professional Development: * Hires, trains, coaches, counsels, evaluates performance of direct reports. Position Requirements * Requires a BA/BS and at least 5 years of professional/leadership experience or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences * Master's degree. * Account Management/Account Executive PBM experience strongly preferred. * Integrated Medical and Pharmacy model experience strongly preferred. * 10+ years of progressively responsible Account Management, Sales or Operations experience in the PBM or managed care industry. * Possess thorough understanding of account management principles. * Business, Financial, Clinical and Operational acumen. * Exceptional leadership skills required. * Strategic thinking/planning and results oriented. * Team player, winning, bias towards action, and exceptional execution mindset. * Integrated medical/pharmacy solution experience * Experience in a highly matrixed organization and familiar with multiple funding types. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $166,960.00 to $300,528.00. Locations: Illinois, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Atlanta, GA. This is a paid per fitting position. ESSENTIAL DUTIES * Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. * Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills * Willingness to contact prescribers, caregivers and patients to schedule services * Ability to accept an assignment that could include daytime, evening, and weekend hours * Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services * Measure the patient to determine the correct garment size * Review and transmit essential paperwork with the patient to receive the Assure garment and services * Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings * Flexibility of work schedule and competitive pay provided * Adhere to Pledge of Confidentiality * Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES * Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. * Integrity: Commitment, accountability, and dedication to the highest ethical standards. * Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. * Action/Results: High energy, decisive planning, timely execution. * Innovation: Generation of new ideas from original thinking. * Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. * Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. * Highly organized, service and detail orientated * Passionate about the heart-failure space and a strong desire to make a difference * Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. * Interest and desire for life-long learning to continuously improve over time.

**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Job Description Patient Advocate Specialist Children's Healthcare of Atlanta ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insuranc,e and more.

Full-time Description Description The Patient Access Rep is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of service. ESSENTIAL DUTIES AND RESPONSIBILITIES - Greets, welcomes, and expidites patients as they check in while keeping staff and patients abreast of any delays - Instructs new patients on completion of consent to treat forms, explains insurance benefit information, MRI patient information forms (if applicable), and makes any necessary corrections to the patients account - Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork, and payment logs) - Verifies rehabilitation benefits and documents benefits on paper and into computer system - Explains financial requirements to the patient and collects time of service deductible, co-pays and/or co-insurance, and any outstanding balance for rehab or MRI (if applicable) - Communication with workers compensation for authorization of rehabilitation visits and documents on paper and into computer system - Enters charge details for each patient per billing guidelines for worker's compensation and MVA patients - Schedules new patient and follow up patient appointments with the appropriate rehabilitation clinician - Communicates with the patients in the lobby if clinician or MRI (if applicable) is running behind schedule - Communicates with all patients who no-show and notifies adjuster of any no-show by a worker's compensation patient - Reconciles change drawer/petty cash - Other duties as assigned NON-ESSENTIAL DUTIES AND RESPONSIBILITIES - Keeps front desk and lobby clean and organized. - Assist with back office duties: cleaning, laundry, organization as needed Requirements QUALIFICATIONS EDUCATION AND EXPERIENCE - High School diploma or equivalent - One year of experience in customer service or reception, preferably in a health care environment. SKILLS/ABILITIES - Utilize fuctions of a multi-line phone system - Basic Computer skills - Strong customer service - Ability to communicate clearly and concisely in all written and oral communications, including email. - Strong organizational skills with great attention to detail - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.- Ability to multitask - Demonstrated conflict management skills PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position require a medium physical demand level. Ability to occasionally lift up to 50 pounds maximum, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of neligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice. Benefits: Competitive salary Annual incentives Retention bonus Comprehensive benefits & discounts Retirement plan w/ employer matching Paid Time Off (PTO) Paid holidays Company issued uniforms Opportunities for professional development and continuing education Opportunities for loan repayment and/or student loan forgiveness Schedule Full-time Shift Day Salary $16.00 - $22.00 / hour Qualifications High school diploma or equivalent required; associate degree preferred. Previous experience in a healthcare or customer service setting is highly desirable. Strong interpersonal and communication skills. Proficiency with electronic health records (EHR) systems and other office software. Ability to multitask and handle a fast-paced work environment. Attention to detail and strong organizational skills. Knowledge of medical terminology is a plus. Responsibilities Greet and assist patients and visitors upon arrival. Register patients, verify insurance information, and collect necessary documentation. Schedule appointments and manage patient flow to ensure timely service. Answer phone calls, address inquiries, and provide information about services and procedures. Process patient payments and provide receipts for services rendered. Maintain accurate and up-to-date patient records in the electronic health records (EHR) system. Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.