Patient access representative jobs in Baltimore, MD - 1,153 jobs
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Government Relations Coordinator
Arentfox Schiff LLP
Patient access representative job in Washington, DC
At ArentFox Schiff, we know that diverse backgrounds produce different perspectives, richer thinking, and more creative solutions to the challenges our clients face. We hope you share that vision. Join us and take on the challenge of doing meaningful work while helping us build a culture that reflects our dedication to diversity, equity, and inclusion. We base all of our employment decisions on merit and do not discriminate on the basis of any legally protected characteristic.
JOB TITLE: Government Relations Coordinator
DEPARTMENT: Secretarial Services
REPORTS TO: Human Resources & Secretarial Services Manager
FLSA CLASSIFICATION: Non-Exempt
LOCATION:
This position is available in the following office location - Washington, DC
JOB SUMMARY
The Government Relations Coordinator is responsible for providing administrative support to the Government Relations Practice Group.
ESSENTIAL DUTIES AND RESPONSIBILITIES*
Schedule appointments for members of the Government Relations Practice Group with clients and government officials/staff
Schedule appointments for clients with government officials/staff, including client fly-ins
Coordinate client development activities
Manage and update schedules for members of the Government Relations Practice Group, including scheduling appointments, speaking engagements, and events
Coordinate political fundraisers and other events hosted by the Firm
Coordinate client development activities, including Internet-based research
Help prepare advocacy materials, including Internet-based research
Manage, organize, scan, copy, fax and/or file incoming correspondence, both electronic and paper
Assist GR Practice Group members with their billable time entries
Answer telephone calls, take notes/messages and redirect calls as appropriate
Coordinate travel and transportation arrangements
Process reimbursements and vendor invoices
OTHER DUTIES AND RESPONSIBILITIES
Draft standard correspondence and other documents for team approval and use
Administrative duties such as creation and maintenance of paper and electronic files; preparation of check requests, new case reports and conflict checks; manage new business intake process; and process reimbursements
Maintain client lists, contact lists and other electronic databases
Provide coverage for absences and assistance with overflow work within the Government Relations Practice Group
MINIMUM QUALIFICATIONS
Knowledge/Skills/Abilities:
Education:
Bachelor's degree required.
Experience:
Four years of prior work experience
Previous work experience in a Congressional office or federal agency, especially as a scheduler, is preferred.
Familiarity with Congress and Executive Branch, including basics of legislative process
Excellent planning and organizational skills
Excellent customer service skills and standards
Ability to work in a team environment with attorneys and other colleagues
Detail-oriented with ability to handle multiple projects simultaneously and meet deadlines
Ability to manage confidential information
Knowledge of and proficiency in current office technology, including but not limited to, the MS Office Suite (Outlook, Word, Excel, PowerPoint), iManage, Adobe/Nuance Power PDF, and Workshare Compare
Flexibility in daily schedule to meet Firm's needs during periods of heavy workload or special projects; availability to work overtime, as needed
ABOUT ARENTFOX SCHIFF:
ArentFox Schiff LLP is internationally recognized in core industries where business and the law intersect. With more than 600 lawyers and policy professionals, the firm serves as a destination for an international roster of corporations, governments, private individuals, and trade associations.
The annualized good faith base salary range for this position in the following location(s):
DC: is a minimum of $70,000 to a maximum of $105,000 per year.
The actual salary rate offered to candidates within that range will depend on a variety of factors, including without limitation, years of relevant experience, education, applicable certifications, and other relevant professional licenses held, and the candidate's overall qualifications for the position as assessed by the Firm.
ArentFox Schiff is committed to equal employment opportunity and diversity in the workplace. We base all employment decisions on merit and maintain a policy of considering all qualified applicants for employment without regard to race, color, religion or creed, sex, gender, sexual orientation, gender identity or expression, age, citizenship status, order of protection status, national origin, ancestry, medical condition, genetic information, marital status, physical or mental disability, parental status, source of income, military or veteran status, unfavorable discharge from military service, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
* A is a general description of the function and major duties of a job. It may not specify all duties, tasks, and assignments associated with a job. It is not intended to limit or in any way modify the right of management to direct, assign, and control the work of employees in a unit. Accuracy, attention to detail, ability to work effectively in a team environment, and ability to work in an atmosphere of multiple projects and shifting priorities are requirements of all jobs at ArentFox Schiff LLP. Additional job-related qualifications may be specified for some openings. Job descriptions are subject to periodic review.
WORKING CONDITIONS
The following table indicates the degree of working conditions expected for the job. Reasonable accommodations may be made to enable individuals with disabilities to meet these requirements.
N/A = 0-10%, Occasionally = 11-33%, Frequently = 34 - 66%, Constantly = 67 - 100%
Requirement
Frequency
Travel
N/A
Sitting
Frequently
Standing
Frequently
Walking
Frequently
Reading
Constantly
Typing
Frequently
Concentration
Frequently
Oral and Written Communication
Frequently
Horizontal Reaching
Occasionally
Vertical Reaching
Occasionally
Twisting
Occasionally
Repetitive Arm/Hand/Finger Movements
Frequently
Weight
Occasionally, up to 15 lbs.
$70k-105k yearly 3d ago
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Matchday Credential Assistant
AEG 4.6
Patient access representative job in Washington, DC
The Washington Spirit Matchday Credential Assistant will represent the Washington Spirit at the staff check-in during all home matches at Audi Field. This position is essential for maintaining proper access control policies for guests of the Washington Spirit on matchdays. The Matchday Credential assistant will be responsible for completing administrative and operational tasks, aiding any credential issues, and delivering excellent customer service to guests. Matchday Credential assistants will operate under the direction of the Event Coordinator and the Director of Events.
Duties/Responsibilities:
Responsible for keeping matchday credentials extremely organized, using on-site printing software effectively, and properly utilizing a two-way radio.
Opening, operating, and closing Audi Field staff check-in on matchdays.
Inputting, tracking, and confirming all match day credential requests.
Assisting with credential printing on weekdays leading up to home matches.
Effectively utilizing knowledge of credential policies and procedures.
Providing excellent general communication for guests during check-in.
Answering questions for guests about activity and service locations inside the venue.
Ensuring a positive experience at check-in through friendly interactions, proactive engagement, knowledge of match and venue procedures, professional appearance, and service.
Performing other related duties as assigned.
Requirements:
The ideal candidates will reside in the DMV area.
There is no guaranteed number of hours per week, scheduling is set on an as-needed match basis.
Must be at least 18 years of age. High School Diploma or equivalent is required.
Required to travel frequently, within the DMV area with own vehicle transportation.
Previous experience in venue operations is preferred.
Previous experience with security administration is a plus.
Available for all of Washington Spirit home matches at Audi Field
Indoor and outdoor work with some exposure to adverse conditions
Available to work flexible hours including evenings, weekends, and holidays in support of matches and events.
Skills/Abilities:
Excellent technological competence. Eager and willing to learn new software and systems.
Well-organized, self-starting, hard-working, detail-oriented, adaptable, and dependable.
High-level communication, attention to detail, and customer service skills
Mature, outgoing disposition when engaging fans, guests, and supporters.
Effective problem-solver and flexible thinker can operate confidently without regular, direct supervision.
Able to adjust quickly to unforeseen circumstances.
Able to actively communicate information calmly, clearly, and concisely with staff members and guests.
Thrives in a team environment.
Passionate about the Washington Spirit, women's soccer, and women's sports and willing to continue learning and supporting the organization's mission, values, and goals.
Washington Spirit is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another NWSL Championship.
Washington Spirit will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and perform critical job functions. Please contact us to request an accommodation.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class
Job Questions:
Are you available on weekends throughout 2026?
Are you available for occasional work in Falls Church, VA on weekdays throughout 2026?
$53k-68k yearly est. 3d ago
Field Customer Service Rep
Bradyplus
Patient access representative job in Upper Marlboro, MD
Field Service Rep We are in search of a Field Service Representative who works with customers in the multi-family housing industry to provide operational solutions for their maintenance supply needs. The FSR supports inventory management, placing orders, product consultation and problem solving. He or she will serve as the customer's primary operational contact and will ensure complete satisfaction with deliveries, products, and services.
Responsibilities Include:
Provide stellar customer service as the primary contact for the inventory and service needs of Onsite Properties customers (property
managers, service managers, engineers, etc.)
Travel daily throughout MD, DC, and VA to assigned customer locations.
Manage inventory levels at customers' shops including cycle-counting inventory, and either ordering product from Daycon Products or T2
vendor as required to bring inventories back in line or placing 'pick-up' orders to fix any overstock positions or incorrect product.
Provide order information in a timely fashion, to allow the highest level of coordination with the Daycon distribution team.
Support with ensuring timely and accurate deliveries.
Execute the Onsite Properties script to include review of seasonal items, review of special projects and special orders; Partner with Outside
Sales as needed to ensure alignment and opportunities for account growth.
Work with Onsite Properties detailer team to set up new client shops as required.
Partner with Daycon Procurement team to ensure the accuracy of stocking positions on hardware.
Maintain and update the accuracy of onsite labels.
Provide reports and information as requested in a timely manner.
Provide ongoing feedback to Daycon/Onsite leadership regarding customer trends or process improvement.
The Ideal Candidate Will Have:
1-3 years of experience with trade work, such as plumbing, electrical, HVAC
Ability to professionally engage with customers in the field and by phone.
Willingness to spend the majority of your workday with local travel throughout MD, DC and VA
Computer proficiency includes Outlook, Word, and basic Excel.
Keen attention to detail and organizational skills
Basic math skills - multiplication, division, fractions
Effective oral and written communication skills
Ability to work independently and as a team.
A valid Driver's License and safe driving history
Frequent sitting, standing, and walking.
Occasional lifting of up to 50lbs, rare push/pull of up to 75lbs. stand
Compensation & Benefits
The pay range for this role is $50,000-$55,000/year. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About BradyPLUS:
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ***************** .
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.
$50k-55k yearly 3d ago
Customer Service Representative
Carroll Independent Fuel Company 4.1
Patient access representative job in Annapolis, MD
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.
Principal Duties and Responsibilities:
Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
Respond to all customer requests in a timely manner.
Support and follow all safety and security initiatives.
Ensure proper cash handling with the operations of the POS and cash bank procedures.
Adhere to all store operations procedures, policies and guidelines.
Properly execute up-selling initiatives and provide a value to the customer.
Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
Effectively communicate with store management and team members.
Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
Adhere to all Food Service Program procedures, standards and sanitation requirements.
#cashier#retailjobs#ind HM
Minimum Knowledge, Skills and Abilities:
Must be at least 16 years old
Strong focus on customer service and working with people
Strong commitment to teamwork
Strong communication skills, including the ability to professionally communicate verbally to customers
Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
Flexible and adaptable to change
Ability to handle difficult situations professionally
Ability to lift up to 50 lbs.
Reliable transportation
Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.
Working Conditions:
Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or dealing products.
Spends the majority of the shift standing with frequent bending and lifting.
In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations
$33k-39k yearly est. 3d ago
Customer Service Representative
Arata Expositions 4.1
Patient access representative job in Gaithersburg, MD
We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities:
Draft correspondences and other formal documents
Plan and schedule events
Assist onsite at Tradeshows and Conferences
Answer inbound telephone calls
Develop and implement organized filing systems
Perform all other office tasks
Qualifications:
Ability to prioritize and multitask
Excellent written and verbal communication skills
Strong attention to detail
Strong organizational skills
Proficiency in Microsoft Office
Requirements
Must be available to travel
Must be available to work occasional weekends/evenings
Must have a driver's license and car
Must be available to work overtime
$29k-35k yearly est. 3d ago
Front Desk Coordinator
Center for Audit Quality
Patient access representative job in Washington, DC
ABOUT THE ROLE The Front Desk Coordinator serves as the first point of contact, creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. This role supports CAQ administrative operations with professionalism, efficiency, and a strong commitment to quality, accountability, and teamwork. The Front Desk Coordinator is responsible for maintaining an organized, well-functioning office space and assisting with administrative, financial, and operational tasks to enhance overall efficiency.
WHAT YOU'LL BE DOING:
Office Operations
Provide front desk coverage from 8:00 AM - 5:00 PM, with allowances made for one remote workday based on office needs. Greet visitors warmly, assist with inquiries, and ensure a positive experience for all guests.
Answer all calls to the primary office line, screen and direct inquiries, and provide prompt and professional responses.
Oversee the cleanliness and orderliness of the reception area, meeting rooms, and common spaces. Ensure areas are well-stocked and maintain office plants.
Receive, sort, and distribute incoming mail and packages. Manage outgoing mail procedures, including scheduling couriers when necessary.
Manage the electronic access control system for the suite, fob/card programming, and visitor registration, ensuring secure entry in coordination with building security. Maintain an adequate supply of access cards and request replacements as needed.
Act as the primary liaison for facility-related needs, including work orders, pest control, janitorial services, and general maintenance. Notify staff of any office disruptions and oversee the resolution of facility issues.
Manage office assets, including copiers, kitchen appliances, furniture, and associated keys. Ensure new employees have properly equipped workspaces and coordinate any changes to the office layout. Maintain an accurate inventory of office and kitchen supplies, placing timely orders while staying within budget.
Work closely with CAQ's Event Manager to ensure all meeting needs are met. Coordinate and set up meeting rooms, ensuring proper arrangement of furniture, materials, and technology. Assist with reserving conference room spaces and addressing any logistical requirements.
In collaboration with the CAQ Events Manager, coordinate food services for meetings, including setup, breakdown, and cleanup. Maintain the office kitchen and breakroom by keeping supplies stocked, monitoring expiration dates, and ensuring cleanliness and organization.
Act as backup support to the IT Manager with: IT hardware inventory; conference room AV equipment, assisting staff with system connectivity; and ad hoc tasks, as needed.
Expense Reconciliation
Serve as backup support to the Sr. Manager, Office Operations & HR to ensure all new vendors are registered accurately. Submit contracts for processing, track approvals, and maintain proper documentation.
Reconcile and process invoices within a timely manner. Maintain accurate financial records for tracking office expenses.
Reconcile CAQ's corporate credit card transactions, ensuring timely processing and accurate documentation.
General Administrative Support
Assist team members with administrative tasks, including time and expense report processing, travel arrangements, scheduling, and ad hoc tasks.
Schedule and organize internal and external meetings, maintaining checklists, tracking requests, and ensuring all logistics are in place.
Maintain and coordinate team calendars, appointments, calls, meetings, and travel itineraries, ensuring all information is updated and accurately reflected.
Prepare and send email communications to staff regarding important updates, reminders, and organizational programs such as the gym reimbursement, You Earned It, and building events.
WHAT YOU'LL BRING TO THE ROLE:
Strong interpersonal, communication, and organizational skills.
Advanced proficiency with Microsoft Office 365, particularly Outlook, Word, Excel, and Power Point.
Strong time management skills with the ability to prioritize and complete multiple tasks efficiently, accurately, and seamlessly while supporting other team members.
Excellent organization skills and attention to detail.
Ability to edit written documents and publications.
Resourceful self-starter who takes initiative on tasks and requests.
Demonstrates transparency, sound judgment, discretion, and the highest levels of confidentiality.
Possess good sense of Situational Awareness at a corporate level.
Flexibility to work extended hours as required, given minimal advance notice.
WHAT YOU NEED TO SUCCEED:
High School degree / GED
Minimum of 3-5 years of successful administrative support experience in a professional office environment supporting multiple team members.
WHAT WILL SET YOU APART:
BA degree a plus
Working knowledge of Salesforce (or similar CRM) and project management software a plus.
COMPENSATION
The anticipated salary range for this position is $58,513 - $68,839. The actual salary offered will be determined based on job-related factors allowed by law, including experience, training, geographic location, certifications, market conditions, departmental budgets, and job responsibilities. The CAQ provides a comprehensive benefits package, including medical, dental, vision, 401(k), holiday pay, vacation, and more. For an overview of our benefits, please visit the following link: *******************************
ABOUT THE CAQ
The Center for Audit Quality (CAQ) is a leading non-profit organization dedicated to enhancing investor confidence and public trust in the global capital markets. We support the auditing profession by providing thought leadership, fostering collaboration, and addressing emerging areas of assurance.
$58.5k-68.8k yearly 3d ago
Customer Service Representative - State Farm Agent Team Member
Bryan Michaels-State Farm Agent
Patient access representative job in Bel Air, MD
Benefits:
License reimbursement
401(k)
Opportunity for advancement
Paid time off
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Training & development
ABOUT OUR AGENCY:
I opened my agency in 2000 after starting my career in the claims side of the insurance industry, which gave me a strong foundation for helping customers when they need it most. Family is a huge part of my life - I'm a proud father of three, and I'm about to become a grandfather for the first time. Over the years, I've spent a lot of time coaching youth sports, which has shaped my leadership style and passion for mentorship.
Our office is a close-knit, family-oriented environment where teamwork, dedication, and genuine care for people come first. We value team members who are willing to learn, can juggle multiple priorities, and love connecting with others. You'll even find small touches of appreciation here, like spontaneous coffee happy hours to celebrate wins and build camaraderie.
If you're someone who thrives in a collaborative setting, enjoys learning, and wants to make a difference in people's lives, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative with Bryan Michaels, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$28k-37k yearly est. 3d ago
Billing Specialist
Akumen, Inc.
Patient access representative job in Washington, DC
Akumen, Inc. seeks a dynamic, self-motivated individual with experience, knowledge, and skills as a Billing Specialist. This is a fully funded position located in Washington DC. The Billing Specialist collaborates with internal and external clients to set up projects, invoice customers, collect receivables, analyze unbilled receivables, reconcile billing vs. revenue activity, and as required, provide ad-hoc support and analyses. The candidate will interact with project teams and customers regularly. The candidate must exercise judgment and possess strong problem-solving skills in performing his/her duties while complying with established policies and procedures.
Responsibilities
Process monthly telecommunication files within the NetPlus system.
Perform financial analysis of invoices to identify discrepancies, errors, and/or billing inaccuracies.
Assist with researching costs in the billing system, currently NetPlus and Apptio, for DT service centers to provide estimates for Interagency Agreements (IAAs).
Manage a group mailbox, respond to billing inquiries, and assign tasks to analysts that require in-depth research.
Monitor tasks and inquiries and report ones that haven't been resolved within an allotted time, as indicated in the standard operating procedures.
Participate in working groups and provide input for process improvements.
Draft and send out notifications from the office listserv, as needed.
Create PowerPoint presentations for Bi-Annual reviews, and schedule meetings.
Assist with Bi-Annual invoice and billing record reviews with customers.
Perform back-up duties for other team members, and other duties as assigned.
Develop and maintain internal standard operating procedure guides for additional vendors, processes, etc.
Qualifications
Experience with providing exceptional customer service.
Possess strong verbal and written communication skills and exceptional interpersonal skills.
Proficiency in creating engaging PowerPoint presentations and intermediate skills in Microsoft Excel.
Results-oriented, proactive, and self-motivated individual.
Preferred Qualifications
Specialized experience in telecom or information technology is highly desired.
Experience with NetPlus Telecommunications Expense Management System preferred, but not required.
Experience with ServiceNow preferred, but not required.
Clearance Requirements:
Must be able to obtain and maintain a Secret clearance
Akumen is a leading management and technology consulting firm that specializes in serving the federal government. We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$47k-64k yearly est. 3d ago
Customer Service Representative
Caliber Collision Repair Services 3.7
Patient access representative job in Upper Marlboro, MD
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
Bookmark this Posting Print Preview | Apply for this Job Details Information About Us Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title Records and Registration Specialist FLSA Non-Exempt FT/PT Part Time Hours Per Week 20-25 hours per week Work Schedule M-F Position Salary Range Summary
The Records, Registration & Veterans' Affairs Office at Howard Community College is seeking a Records and Registration Specialist to work part time, hourly in the office in Columbia, MD.
Essential Role Responsibilities
This position provides complete student registration services including but not limited to in-person registrations within RRVA and the Howard Hub, researching and resolving registration and billing problems, scanning of student records, answering phone and email inquiries, clerical tasks, and assisting students with online registration and other records functions. Interprets and communicates general college and Records, Registration, and Veterans' Affairs policies and procedures for the college community. Maintains privacy of student record information in compliance with the Family Educational Rights and Privacy Act [FERPA]. Provides excellent customer service for all students, staff, faculty, and visitors.
Minimum Education Required Experience Required Preferred Experience
* Ability to prioritize and multi-task in an extremely fast-paced, busy office
* Customer service experience
* Excellent keyboarding skills and working knowledge of Microsoft Office Suite
* Attention to detail and ability to resolve routine problems with minimal supervision
* Ability to effectively communicate verbally and in writing
* Ability to maintain strict confidentiality and security of student records information in compliance with laws and HCC policies
* Ability to work in a team environment and a diverse campus community
Preferred Qualifications
* Previous data entry experience
* Experience using a student information system, particularly Ellucian Colleague
* Experience using a document imaging system
* College coursework or previous experience working in higher education
Physical Demand Summary Division xxxxx_Enrollment Services (Div) Department xxxxx_Records, Registration & Veterans Affairs
Posting Detail Information
Posting Number NB194P Number of Vacancies 2 Best Consideration Date 07/04/2025 Job Open Date 04/25/2025 Job Close Date Continuous Recruitment? Yes Applicant Instructions
* Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings ********************************************** EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Do you have customer service experience?
* Yes
* No
* * Do you possess basic keyboarding and Microsoft Office skills?
* Yes
* No
* * Are you willing to work the in-person schedule outlined in the job posting including at least two evenings per week and occasional Saturdays/special events?
* Yes
* No
* * Are you legally authorized to work in the United States on an unrestricted basis?
* Yes
* No
* * Due to HCC policy, only employees living in states contiguous to Maryland which include Virginia, West Virginia, Washington D.C., & Pennsylvania are eligible for work at HCC. Do you live in the commutable area or are you willing to relocate at your own expense, if offered the position?
* Yes
* No
Documents Needed to Apply
Required Documents
* Resume
* Cover Letter
Optional Documents
$33k-38k yearly est. 60d+ ago
Scheduling Specialist / Scheduling clerk job - Washington DC
Furniture Assembly Experts
Patient access representative job in Washington, DC
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
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APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
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Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-78k yearly est. 4d ago
Patient Registration Clerk
Unity Health Care, Inc. 4.5
Patient access representative job in Washington, DC
JOB TITLE: Patient Registration Clerk
FLSA : Non-Exempt
REPORTS TO: Health Center Director
INTRODUCTION
Under the supervision of the Health Center Director, the Patient Registration Clerk performs patient registration, schedules appointments, instructs and assists clients with regard to completing paperwork and clinic procedures, answers and directs all phone calls, maintains a professional and confidential working environment. The Patient Registration Clerk assists trained staff where needed and use of initiative, sound judgment and communication skills to enable efficient and effective use of the clinic and its resources.
MAJOR DUTIES/ESSENTIAL FUNCTIONS
Controls the flow of patients in and out of the clinic.
Performs necessary registration functions to include insurance verifications, updating demographic information, and emergency contact information.
Serves as both a receptionist and liaison between patients, teammates, and staff.
Reviews all client related forms for accuracy and completeness of information, assisting the client where necessary.
Maintains a clean, organized, and safe working environment.
Maintains files and/or client database.
Schedules appointments, records information, and effectively communicates appointment schedule to client.
Measures key metrics important for advanced access.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS
High school diploma or equivalent.
One year of experience in an office setting, preferably a medical office setting.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong customer service background.
Knowledge of medical terminology and insurances.
Basic knowledge of health insurance plans such as Medicare and Medicaid preferred.
Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred.
Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs.
Basic working knowledge of computers.
Typing 40 WPM preferred.
PHYSICAL EFFORT AND WORK ENVIRONMENT
Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another.
Must have visual acuity and the ability to sustain long periods of computer usage.
May sit for prolonged periods of time at a desk, or may use the telephone for long periods of time.
The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time.
Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated.
Must be able to effectively manage difficult situations, staff, and customers.
Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable.
DISTINGUISHING CHARACTERISTICS
Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.
$31k-35k yearly est. Auto-Apply 14d ago
Patient Representative
Excelsia Injury Care
Patient access representative job in Gaithersburg, MD
About Us
Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.
Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required.
Job Duties
Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name
Provide consistent support/coverage as needed per departmental policy
Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner
Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality
Assist with maintaining internal/external supply inventory
Maintain on-site presence during business hours
Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments
Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy
Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment
Assist Manager and District Manager in completing request for medical records and any and all requests
Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed
Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis
Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations
Utilize QIP principles/techniques for organizational change and systems modification
Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc.
Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner
Perform other duties and assignments as directed and/or necessary
Interview patients / collects information and enters into computer
Ensure patients' paperwork and Micro MD match
Verify insurance and documents in computer using account case notes
Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures
Maintain office in neat and orderly manner
Scanning and uploading paperwork to the EHR, if applicable
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
6 months+ of medical experience in an administrative physician office setting
Previous computer skills to include data entry, Word, Outlook, etc.
Additional Skills/Competencies
Ability to handle multiple tasks and responsibilities
Basic telephone and computer skills
Tact and skill in patient management
Excellent communication and organizational skills
Basic understanding of medical office procedures
Ability to effectively interact with doctors, patients and co-workers
Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration)
Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
Discounts on shopping and travel perks through WorkingAdvantage.
401(k) retirement plan with employer match.
Paid training opportunities and Education Assistance Program.
Employee Referral Bonus Program
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
$31k-39k yearly est. 30d ago
OPS - Patient Representative I
Cciweb
Patient access representative job in Takoma Park, MD
CCI Health Services'
mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.
$31k-39k yearly est. Auto-Apply 10d ago
Customer Service Representative
Carroll Independent Fuel Company 4.1
Patient access representative job in Westminster, MD
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.
Principal Duties and Responsibilities:
Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
Respond to all customer requests in a timely manner.
Support and follow all safety and security initiatives.
Ensure proper cash handling with the operations of the POS and cash bank procedures.
Adhere to all store operations procedures, policies and guidelines.
Properly execute up-selling initiatives and provide a value to the customer.
Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
Effectively communicate with store management and team members.
Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
Adhere to all Food Service Program procedures, standards and sanitation requirements.
#cashier#retailjobs#INDHD
Minimum Knowledge, Skills and Abilities:
Must be at least 16 years old
Strong focus on customer service and working with people
Strong commitment to teamwork
Strong communication skills, including the ability to professionally communicate verbally to customers
Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
Flexible and adaptable to change
Ability to handle difficult situations professionally
Ability to lift up to 50 lbs.
Reliable transportation
Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.
Working Conditions:
Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products.
Spends the majority of the shift standing with frequent bending and lifting.
In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations
Scheduling Specialist / Scheduling clerk job - Washington DC
Furniture Assembly Experts
Patient access representative job in Washington, DC
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
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APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
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Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-78k yearly est. 60d+ ago
Patient Representative
Excelsia Injury Care
Patient access representative job in Timonium, MD
About Us
Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.
Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
Discounts on shopping and travel perks through WorkingAdvantage.
401(k) retirement plan with employer match.
Paid training opportunities and Education Assistance Program.
Employee Referral Bonus Program
What You'll Do
Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name
Provide consistent support/coverage as needed per departmental policy
Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner
Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality
Assist with maintaining internal/external supply inventory
Maintain on-site presence during business hours
Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments
Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy
Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment
Assist Manager and District Manager in completing request for medical records and any and all requests
Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed
Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis
Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations
Utilize QIP principles/techniques for organizational change and systems modification
Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc.
Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner
Perform other duties and assignments as directed and/or necessary
Interview patients / collects information and enters into computer
Ensure patients' paperwork and Micro MD match
Verify insurance and documents in computer using account case notes
Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures
Maintain office in neat and orderly manner
Scanning and uploading paperwork to the EHR, if applicable
Other duties as assigned
Who You Are
High school diploma or GED equivalent.
6 months+ of medical experience in an administrative physician office setting.
Previous computer skills to include data entry, Word, Outlook, etc.
Additional Skills/Competencies
Ability to handle multiple tasks and responsibilities.
Basic telephone and computer skills.
Tact and skill in patient management.
Excellent communication and organizational skills.
Basic understanding of medical office procedures.
Ability to effectively interact with doctors, patients and co-workers.
Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration).
Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
Compensation: $18
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
How much does a patient access representative earn in Baltimore, MD?
The average patient access representative in Baltimore, MD earns between $27,000 and $44,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Baltimore, MD
$34,000
What are the biggest employers of Patient Access Representatives in Baltimore, MD?
The biggest employers of Patient Access Representatives in Baltimore, MD are: