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  • Government Relations Coordinator

    Arentfox Schiff LLP

    Patient access representative job in Washington, DC

    At ArentFox Schiff, we know that diverse backgrounds produce different perspectives, richer thinking, and more creative solutions to the challenges our clients face. We hope you share that vision. Join us and take on the challenge of doing meaningful work while helping us build a culture that reflects our dedication to diversity, equity, and inclusion. We base all of our employment decisions on merit and do not discriminate on the basis of any legally protected characteristic. JOB TITLE: Government Relations Coordinator DEPARTMENT: Secretarial Services REPORTS TO: Human Resources & Secretarial Services Manager FLSA CLASSIFICATION: Non-Exempt LOCATION: This position is available in the following office location - Washington, DC JOB SUMMARY The Government Relations Coordinator is responsible for providing administrative support to the Government Relations Practice Group. ESSENTIAL DUTIES AND RESPONSIBILITIES* Schedule appointments for members of the Government Relations Practice Group with clients and government officials/staff Schedule appointments for clients with government officials/staff, including client fly-ins Coordinate client development activities Manage and update schedules for members of the Government Relations Practice Group, including scheduling appointments, speaking engagements, and events Coordinate political fundraisers and other events hosted by the Firm Coordinate client development activities, including Internet-based research Help prepare advocacy materials, including Internet-based research Manage, organize, scan, copy, fax and/or file incoming correspondence, both electronic and paper Assist GR Practice Group members with their billable time entries Answer telephone calls, take notes/messages and redirect calls as appropriate Coordinate travel and transportation arrangements Process reimbursements and vendor invoices OTHER DUTIES AND RESPONSIBILITIES Draft standard correspondence and other documents for team approval and use Administrative duties such as creation and maintenance of paper and electronic files; preparation of check requests, new case reports and conflict checks; manage new business intake process; and process reimbursements Maintain client lists, contact lists and other electronic databases Provide coverage for absences and assistance with overflow work within the Government Relations Practice Group MINIMUM QUALIFICATIONS Knowledge/Skills/Abilities: Education: Bachelor's degree required. Experience: Four years of prior work experience Previous work experience in a Congressional office or federal agency, especially as a scheduler, is preferred. Familiarity with Congress and Executive Branch, including basics of legislative process Excellent planning and organizational skills Excellent customer service skills and standards Ability to work in a team environment with attorneys and other colleagues Detail-oriented with ability to handle multiple projects simultaneously and meet deadlines Ability to manage confidential information Knowledge of and proficiency in current office technology, including but not limited to, the MS Office Suite (Outlook, Word, Excel, PowerPoint), iManage, Adobe/Nuance Power PDF, and Workshare Compare Flexibility in daily schedule to meet Firm's needs during periods of heavy workload or special projects; availability to work overtime, as needed ABOUT ARENTFOX SCHIFF: ArentFox Schiff LLP is internationally recognized in core industries where business and the law intersect. With more than 600 lawyers and policy professionals, the firm serves as a destination for an international roster of corporations, governments, private individuals, and trade associations. The annualized good faith base salary range for this position in the following location(s): DC: is a minimum of $70,000 to a maximum of $105,000 per year. The actual salary rate offered to candidates within that range will depend on a variety of factors, including without limitation, years of relevant experience, education, applicable certifications, and other relevant professional licenses held, and the candidate's overall qualifications for the position as assessed by the Firm. ArentFox Schiff is committed to equal employment opportunity and diversity in the workplace. We base all employment decisions on merit and maintain a policy of considering all qualified applicants for employment without regard to race, color, religion or creed, sex, gender, sexual orientation, gender identity or expression, age, citizenship status, order of protection status, national origin, ancestry, medical condition, genetic information, marital status, physical or mental disability, parental status, source of income, military or veteran status, unfavorable discharge from military service, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. * A is a general description of the function and major duties of a job. It may not specify all duties, tasks, and assignments associated with a job. It is not intended to limit or in any way modify the right of management to direct, assign, and control the work of employees in a unit. Accuracy, attention to detail, ability to work effectively in a team environment, and ability to work in an atmosphere of multiple projects and shifting priorities are requirements of all jobs at ArentFox Schiff LLP. Additional job-related qualifications may be specified for some openings. Job descriptions are subject to periodic review. WORKING CONDITIONS The following table indicates the degree of working conditions expected for the job. Reasonable accommodations may be made to enable individuals with disabilities to meet these requirements. N/A = 0-10%, Occasionally = 11-33%, Frequently = 34 - 66%, Constantly = 67 - 100% Requirement Frequency Travel N/A Sitting Frequently Standing Frequently Walking Frequently Reading Constantly Typing Frequently Concentration Frequently Oral and Written Communication Frequently Horizontal Reaching Occasionally Vertical Reaching Occasionally Twisting Occasionally Repetitive Arm/Hand/Finger Movements Frequently Weight Occasionally, up to 15 lbs.
    $70k-105k yearly 3d ago
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  • Matchday Credential Assistant

    AEG 4.6company rating

    Patient access representative job in Washington, DC

    The Washington Spirit Matchday Credential Assistant will represent the Washington Spirit at the staff check-in during all home matches at Audi Field. This position is essential for maintaining proper access control policies for guests of the Washington Spirit on matchdays. The Matchday Credential assistant will be responsible for completing administrative and operational tasks, aiding any credential issues, and delivering excellent customer service to guests. Matchday Credential assistants will operate under the direction of the Event Coordinator and the Director of Events. Duties/Responsibilities: Responsible for keeping matchday credentials extremely organized, using on-site printing software effectively, and properly utilizing a two-way radio. Opening, operating, and closing Audi Field staff check-in on matchdays. Inputting, tracking, and confirming all match day credential requests. Assisting with credential printing on weekdays leading up to home matches. Effectively utilizing knowledge of credential policies and procedures. Providing excellent general communication for guests during check-in. Answering questions for guests about activity and service locations inside the venue. Ensuring a positive experience at check-in through friendly interactions, proactive engagement, knowledge of match and venue procedures, professional appearance, and service. Performing other related duties as assigned. Requirements: The ideal candidates will reside in the DMV area. There is no guaranteed number of hours per week, scheduling is set on an as-needed match basis. Must be at least 18 years of age. High School Diploma or equivalent is required. Required to travel frequently, within the DMV area with own vehicle transportation. Previous experience in venue operations is preferred. Previous experience with security administration is a plus. Available for all of Washington Spirit home matches at Audi Field Indoor and outdoor work with some exposure to adverse conditions Available to work flexible hours including evenings, weekends, and holidays in support of matches and events. Skills/Abilities: Excellent technological competence. Eager and willing to learn new software and systems. Well-organized, self-starting, hard-working, detail-oriented, adaptable, and dependable. High-level communication, attention to detail, and customer service skills Mature, outgoing disposition when engaging fans, guests, and supporters. Effective problem-solver and flexible thinker can operate confidently without regular, direct supervision. Able to adjust quickly to unforeseen circumstances. Able to actively communicate information calmly, clearly, and concisely with staff members and guests. Thrives in a team environment. Passionate about the Washington Spirit, women's soccer, and women's sports and willing to continue learning and supporting the organization's mission, values, and goals. Washington Spirit is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another NWSL Championship. Washington Spirit will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and perform critical job functions. Please contact us to request an accommodation. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class Job Questions: Are you available on weekends throughout 2026? Are you available for occasional work in Falls Church, VA on weekdays throughout 2026?
    $53k-68k yearly est. 3d ago
  • Field Customer Service Rep

    Bradyplus

    Patient access representative job in Upper Marlboro, MD

    Field Service Rep We are in search of a Field Service Representative who works with customers in the multi-family housing industry to provide operational solutions for their maintenance supply needs. The FSR supports inventory management, placing orders, product consultation and problem solving. He or she will serve as the customer's primary operational contact and will ensure complete satisfaction with deliveries, products, and services. Responsibilities Include: Provide stellar customer service as the primary contact for the inventory and service needs of Onsite Properties customers (property managers, service managers, engineers, etc.) Travel daily throughout MD, DC, and VA to assigned customer locations. Manage inventory levels at customers' shops including cycle-counting inventory, and either ordering product from Daycon Products or T2 vendor as required to bring inventories back in line or placing 'pick-up' orders to fix any overstock positions or incorrect product. Provide order information in a timely fashion, to allow the highest level of coordination with the Daycon distribution team. Support with ensuring timely and accurate deliveries. Execute the Onsite Properties script to include review of seasonal items, review of special projects and special orders; Partner with Outside Sales as needed to ensure alignment and opportunities for account growth. Work with Onsite Properties detailer team to set up new client shops as required. Partner with Daycon Procurement team to ensure the accuracy of stocking positions on hardware. Maintain and update the accuracy of onsite labels. Provide reports and information as requested in a timely manner. Provide ongoing feedback to Daycon/Onsite leadership regarding customer trends or process improvement. The Ideal Candidate Will Have: 1-3 years of experience with trade work, such as plumbing, electrical, HVAC Ability to professionally engage with customers in the field and by phone. Willingness to spend the majority of your workday with local travel throughout MD, DC and VA Computer proficiency includes Outlook, Word, and basic Excel. Keen attention to detail and organizational skills Basic math skills - multiplication, division, fractions Effective oral and written communication skills Ability to work independently and as a team. A valid Driver's License and safe driving history Frequent sitting, standing, and walking. Occasional lifting of up to 50lbs, rare push/pull of up to 75lbs. stand Compensation & Benefits The pay range for this role is $50,000-$55,000/year. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ***************** . BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.
    $50k-55k yearly 3d ago
  • Customer Service Representative

    Carroll Independent Fuel Company 4.1company rating

    Patient access representative job in Annapolis, MD

    The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management. Principal Duties and Responsibilities: Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. Respond to all customer requests in a timely manner. Support and follow all safety and security initiatives. Ensure proper cash handling with the operations of the POS and cash bank procedures. Adhere to all store operations procedures, policies and guidelines. Properly execute up-selling initiatives and provide a value to the customer. Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience. Replenish product and supplies, while keeping the store in the highest quality stocked position at all times. Effectively communicate with store management and team members. Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management. Adhere to all Food Service Program procedures, standards and sanitation requirements. #cashier#retailjobs#ind HM Minimum Knowledge, Skills and Abilities: Must be at least 16 years old Strong focus on customer service and working with people Strong commitment to teamwork Strong communication skills, including the ability to professionally communicate verbally to customers Ethical, honest, trustworthy, respectful, compassionate, supportive and patient Flexible and adaptable to change Ability to handle difficult situations professionally Ability to lift up to 50 lbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required. Working Conditions: Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or dealing products. Spends the majority of the shift standing with frequent bending and lifting. In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations
    $33k-39k yearly est. 3d ago
  • Customer Service Representative

    Arata Expositions 4.1company rating

    Patient access representative job in Gaithersburg, MD

    We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondences and other formal documents Plan and schedule events Assist onsite at Tradeshows and Conferences Answer inbound telephone calls Develop and implement organized filing systems Perform all other office tasks Qualifications: Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail Strong organizational skills Proficiency in Microsoft Office Requirements Must be available to travel Must be available to work occasional weekends/evenings Must have a driver's license and car Must be available to work overtime
    $29k-35k yearly est. 3d ago
  • Front Desk Coordinator

    Center for Audit Quality

    Patient access representative job in Washington, DC

    ABOUT THE ROLE The Front Desk Coordinator serves as the first point of contact, creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. This role supports CAQ administrative operations with professionalism, efficiency, and a strong commitment to quality, accountability, and teamwork. The Front Desk Coordinator is responsible for maintaining an organized, well-functioning office space and assisting with administrative, financial, and operational tasks to enhance overall efficiency. WHAT YOU'LL BE DOING: Office Operations Provide front desk coverage from 8:00 AM - 5:00 PM, with allowances made for one remote workday based on office needs. Greet visitors warmly, assist with inquiries, and ensure a positive experience for all guests. Answer all calls to the primary office line, screen and direct inquiries, and provide prompt and professional responses. Oversee the cleanliness and orderliness of the reception area, meeting rooms, and common spaces. Ensure areas are well-stocked and maintain office plants. Receive, sort, and distribute incoming mail and packages. Manage outgoing mail procedures, including scheduling couriers when necessary. Manage the electronic access control system for the suite, fob/card programming, and visitor registration, ensuring secure entry in coordination with building security. Maintain an adequate supply of access cards and request replacements as needed. Act as the primary liaison for facility-related needs, including work orders, pest control, janitorial services, and general maintenance. Notify staff of any office disruptions and oversee the resolution of facility issues. Manage office assets, including copiers, kitchen appliances, furniture, and associated keys. Ensure new employees have properly equipped workspaces and coordinate any changes to the office layout. Maintain an accurate inventory of office and kitchen supplies, placing timely orders while staying within budget. Work closely with CAQ's Event Manager to ensure all meeting needs are met. Coordinate and set up meeting rooms, ensuring proper arrangement of furniture, materials, and technology. Assist with reserving conference room spaces and addressing any logistical requirements. In collaboration with the CAQ Events Manager, coordinate food services for meetings, including setup, breakdown, and cleanup. Maintain the office kitchen and breakroom by keeping supplies stocked, monitoring expiration dates, and ensuring cleanliness and organization. Act as backup support to the IT Manager with: IT hardware inventory; conference room AV equipment, assisting staff with system connectivity; and ad hoc tasks, as needed. Expense Reconciliation Serve as backup support to the Sr. Manager, Office Operations & HR to ensure all new vendors are registered accurately. Submit contracts for processing, track approvals, and maintain proper documentation. Reconcile and process invoices within a timely manner. Maintain accurate financial records for tracking office expenses. Reconcile CAQ's corporate credit card transactions, ensuring timely processing and accurate documentation. General Administrative Support Assist team members with administrative tasks, including time and expense report processing, travel arrangements, scheduling, and ad hoc tasks. Schedule and organize internal and external meetings, maintaining checklists, tracking requests, and ensuring all logistics are in place. Maintain and coordinate team calendars, appointments, calls, meetings, and travel itineraries, ensuring all information is updated and accurately reflected. Prepare and send email communications to staff regarding important updates, reminders, and organizational programs such as the gym reimbursement, You Earned It, and building events. WHAT YOU'LL BRING TO THE ROLE: Strong interpersonal, communication, and organizational skills. Advanced proficiency with Microsoft Office 365, particularly Outlook, Word, Excel, and Power Point. Strong time management skills with the ability to prioritize and complete multiple tasks efficiently, accurately, and seamlessly while supporting other team members. Excellent organization skills and attention to detail. Ability to edit written documents and publications. Resourceful self-starter who takes initiative on tasks and requests. Demonstrates transparency, sound judgment, discretion, and the highest levels of confidentiality. Possess good sense of Situational Awareness at a corporate level. Flexibility to work extended hours as required, given minimal advance notice. WHAT YOU NEED TO SUCCEED: High School degree / GED Minimum of 3-5 years of successful administrative support experience in a professional office environment supporting multiple team members. WHAT WILL SET YOU APART: BA degree a plus Working knowledge of Salesforce (or similar CRM) and project management software a plus. COMPENSATION The anticipated salary range for this position is $58,513 - $68,839. The actual salary offered will be determined based on job-related factors allowed by law, including experience, training, geographic location, certifications, market conditions, departmental budgets, and job responsibilities. The CAQ provides a comprehensive benefits package, including medical, dental, vision, 401(k), holiday pay, vacation, and more. For an overview of our benefits, please visit the following link: ******************************* ABOUT THE CAQ The Center for Audit Quality (CAQ) is a leading non-profit organization dedicated to enhancing investor confidence and public trust in the global capital markets. We support the auditing profession by providing thought leadership, fostering collaboration, and addressing emerging areas of assurance.
    $58.5k-68.8k yearly 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bryan Michaels-State Farm Agent

    Patient access representative job in Bel Air, MD

    Benefits: License reimbursement 401(k) Opportunity for advancement Paid time off Bonus based on performance Competitive salary Flexible schedule Health insurance Training & development ABOUT OUR AGENCY: I opened my agency in 2000 after starting my career in the claims side of the insurance industry, which gave me a strong foundation for helping customers when they need it most. Family is a huge part of my life - I'm a proud father of three, and I'm about to become a grandfather for the first time. Over the years, I've spent a lot of time coaching youth sports, which has shaped my leadership style and passion for mentorship. Our office is a close-knit, family-oriented environment where teamwork, dedication, and genuine care for people come first. We value team members who are willing to learn, can juggle multiple priorities, and love connecting with others. You'll even find small touches of appreciation here, like spontaneous coffee happy hours to celebrate wins and build camaraderie. If you're someone who thrives in a collaborative setting, enjoys learning, and wants to make a difference in people's lives, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative with Bryan Michaels, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $28k-37k yearly est. 3d ago
  • Billing Specialist

    Akumen, Inc.

    Patient access representative job in Washington, DC

    Akumen, Inc. seeks a dynamic, self-motivated individual with experience, knowledge, and skills as a Billing Specialist. This is a fully funded position located in Washington DC. The Billing Specialist collaborates with internal and external clients to set up projects, invoice customers, collect receivables, analyze unbilled receivables, reconcile billing vs. revenue activity, and as required, provide ad-hoc support and analyses. The candidate will interact with project teams and customers regularly. The candidate must exercise judgment and possess strong problem-solving skills in performing his/her duties while complying with established policies and procedures. Responsibilities Process monthly telecommunication files within the NetPlus system. Perform financial analysis of invoices to identify discrepancies, errors, and/or billing inaccuracies. Assist with researching costs in the billing system, currently NetPlus and Apptio, for DT service centers to provide estimates for Interagency Agreements (IAAs). Manage a group mailbox, respond to billing inquiries, and assign tasks to analysts that require in-depth research. Monitor tasks and inquiries and report ones that haven't been resolved within an allotted time, as indicated in the standard operating procedures. Participate in working groups and provide input for process improvements. Draft and send out notifications from the office listserv, as needed. Create PowerPoint presentations for Bi-Annual reviews, and schedule meetings. Assist with Bi-Annual invoice and billing record reviews with customers. Perform back-up duties for other team members, and other duties as assigned. Develop and maintain internal standard operating procedure guides for additional vendors, processes, etc. Qualifications Experience with providing exceptional customer service. Possess strong verbal and written communication skills and exceptional interpersonal skills. Proficiency in creating engaging PowerPoint presentations and intermediate skills in Microsoft Excel. Results-oriented, proactive, and self-motivated individual. Preferred Qualifications Specialized experience in telecom or information technology is highly desired. Experience with NetPlus Telecommunications Expense Management System preferred, but not required. Experience with ServiceNow preferred, but not required. Clearance Requirements: Must be able to obtain and maintain a Secret clearance Akumen is a leading management and technology consulting firm that specializes in serving the federal government. We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $47k-64k yearly est. 3d ago
  • Customer Service Representative

    Caliber Collision Repair Services 3.7company rating

    Patient access representative job in Upper Marlboro, MD

    Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
    $28k-36k yearly est. 3d ago
  • Billing Specialist

    Aston Carter 3.7company rating

    Patient access representative job in Bethesda, MD

    We are seeking a diligent and detail-oriented Billing Specialist to manage the billing processes for two business entities. The ideal candidate will upload and submit customer invoices through various P2P portals, ensuring compliance with customer billing instructions and maintaining data accuracy. Responsibilities + Upload and submit customer invoices via customer P2P portals. + Assist with invoice delivery for two business entities. + Utilize platforms such as Nexus, Coupa, Vendor Café, Corrigo, AvidXchange, and additional P2P portals. + Understand and follow customer billing instructions. + Verify invoice data for accuracy and compliance before submission. + Maintain an Issues Log and track invoice status within portals. + Follow up on any discrepancies or rejections. + Communicate with internal teams and customers to resolve portal-related issues. + Assist with other accounts receivable and billing tasks as needed. + Adhere to strict timelines and invoicing requirements. + Respond to client inquiries. + Provide administrative and analytical support for AR-related initiatives. Essential Skills + 1+ year of accounts receivable experience, ideally in billing. + Proficiency with an ERP system and basic Microsoft Excel. + Ability to utilize multiple software applications simultaneously. Additional Skills & Qualifications + Associate's Degree or above in Accounting/Finance (preferred). + Experience with Workday is strongly preferred. + Experience with P2P portals for billing, Microsoft Excel, and accounts receivable. + Bachelor's degree in Accounting, Finance, Business Administration, or a related field (preferred but not required). + Strong analytical skills with a focus on accuracy. + Ability to quickly identify and resolve billing issues. + Strong verbal and written communication skills. + Ability to manage multiple tasks and meet deadlines in a fast-paced environment. + Ability to handle sensitive financial and customer information with discretion. Work Environment The position requires working onsite for 5 days a week with an 8-hour work day and a 30-minute unpaid lunch. Choose from hours of 9 AM to 5 PM or 8 AM to 4 PM, maintaining a consistent schedule. Job Type & Location This is a Contract position based out of Bethesda, MD. Pay and Benefits The pay range for this position is $27.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bethesda,MD. Application Deadline This position is anticipated to close on Jan 28, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $27-27 hourly 7d ago
  • Records and Registration Specialist

    Howard Community College 4.1company rating

    Patient access representative job in Columbia, MD

    Bookmark this Posting Print Preview | Apply for this Job Details Information About Us Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here! Position Title Records and Registration Specialist FLSA Non-Exempt FT/PT Part Time Hours Per Week 20-25 hours per week Work Schedule M-F Position Salary Range Summary The Records, Registration & Veterans' Affairs Office at Howard Community College is seeking a Records and Registration Specialist to work part time, hourly in the office in Columbia, MD. Essential Role Responsibilities This position provides complete student registration services including but not limited to in-person registrations within RRVA and the Howard Hub, researching and resolving registration and billing problems, scanning of student records, answering phone and email inquiries, clerical tasks, and assisting students with online registration and other records functions. Interprets and communicates general college and Records, Registration, and Veterans' Affairs policies and procedures for the college community. Maintains privacy of student record information in compliance with the Family Educational Rights and Privacy Act [FERPA]. Provides excellent customer service for all students, staff, faculty, and visitors. Minimum Education Required Experience Required Preferred Experience * Ability to prioritize and multi-task in an extremely fast-paced, busy office * Customer service experience * Excellent keyboarding skills and working knowledge of Microsoft Office Suite * Attention to detail and ability to resolve routine problems with minimal supervision * Ability to effectively communicate verbally and in writing * Ability to maintain strict confidentiality and security of student records information in compliance with laws and HCC policies * Ability to work in a team environment and a diverse campus community Preferred Qualifications * Previous data entry experience * Experience using a student information system, particularly Ellucian Colleague * Experience using a document imaging system * College coursework or previous experience working in higher education Physical Demand Summary Division xxxxx_Enrollment Services (Div) Department xxxxx_Records, Registration & Veterans Affairs Posting Detail Information Posting Number NB194P Number of Vacancies 2 Best Consideration Date 07/04/2025 Job Open Date 04/25/2025 Job Close Date Continuous Recruitment? Yes Applicant Instructions * Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full). Quick Link for Internal Postings ********************************************** EEO Statement Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************. Supplemental Questions Required fields are indicated with an asterisk (*). * * Do you have customer service experience? * Yes * No * * Do you possess basic keyboarding and Microsoft Office skills? * Yes * No * * Are you willing to work the in-person schedule outlined in the job posting including at least two evenings per week and occasional Saturdays/special events? * Yes * No * * Are you legally authorized to work in the United States on an unrestricted basis? * Yes * No * * Due to HCC policy, only employees living in states contiguous to Maryland which include Virginia, West Virginia, Washington D.C., & Pennsylvania are eligible for work at HCC. Do you live in the commutable area or are you willing to relocate at your own expense, if offered the position? * Yes * No Documents Needed to Apply Required Documents * Resume * Cover Letter Optional Documents
    $33k-38k yearly est. 60d+ ago
  • Scheduling Specialist / Scheduling clerk job - Washington DC

    Furniture Assembly Experts

    Patient access representative job in Washington, DC

    Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.
    $46k-78k yearly est. 4d ago
  • Patient Registration Clerk

    Unity Health Care, Inc. 4.5company rating

    Patient access representative job in Washington, DC

    JOB TITLE: Patient Registration Clerk FLSA : Non-Exempt REPORTS TO: Health Center Director INTRODUCTION Under the supervision of the Health Center Director, the Patient Registration Clerk performs patient registration, schedules appointments, instructs and assists clients with regard to completing paperwork and clinic procedures, answers and directs all phone calls, maintains a professional and confidential working environment. The Patient Registration Clerk assists trained staff where needed and use of initiative, sound judgment and communication skills to enable efficient and effective use of the clinic and its resources. MAJOR DUTIES/ESSENTIAL FUNCTIONS Controls the flow of patients in and out of the clinic. Performs necessary registration functions to include insurance verifications, updating demographic information, and emergency contact information. Serves as both a receptionist and liaison between patients, teammates, and staff. Reviews all client related forms for accuracy and completeness of information, assisting the client where necessary. Maintains a clean, organized, and safe working environment. Maintains files and/or client database. Schedules appointments, records information, and effectively communicates appointment schedule to client. Measures key metrics important for advanced access. Performs other duties as assigned. MINIMUM QUALIFICATIONS High school diploma or equivalent. One year of experience in an office setting, preferably a medical office setting. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong customer service background. Knowledge of medical terminology and insurances. Basic knowledge of health insurance plans such as Medicare and Medicaid preferred. Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred. Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs. Basic working knowledge of computers. Typing 40 WPM preferred. PHYSICAL EFFORT AND WORK ENVIRONMENT Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another. Must have visual acuity and the ability to sustain long periods of computer usage. May sit for prolonged periods of time at a desk, or may use the telephone for long periods of time. The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time. Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated. Must be able to effectively manage difficult situations, staff, and customers. Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable. DISTINGUISHING CHARACTERISTICS Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.
    $31k-35k yearly est. Auto-Apply 14d ago
  • Patient Representative

    Excelsia Injury Care

    Patient access representative job in Gaithersburg, MD

    About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required. Job Duties Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Minimum Requirements High school diploma or GED equivalent 6 months+ of medical experience in an administrative physician office setting Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities Basic telephone and computer skills Tact and skill in patient management Excellent communication and organizational skills Basic understanding of medical office procedures Ability to effectively interact with doctors, patients and co-workers Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration) Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
    $31k-39k yearly est. 30d ago
  • OPS - Patient Representative I

    Cciweb

    Patient access representative job in Takoma Park, MD

    CCI Health Services' mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.
    $31k-39k yearly est. Auto-Apply 10d ago
  • Customer Service Representative

    Carroll Independent Fuel Company 4.1company rating

    Patient access representative job in Westminster, MD

    The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management. Principal Duties and Responsibilities: Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. Respond to all customer requests in a timely manner. Support and follow all safety and security initiatives. Ensure proper cash handling with the operations of the POS and cash bank procedures. Adhere to all store operations procedures, policies and guidelines. Properly execute up-selling initiatives and provide a value to the customer. Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience. Replenish product and supplies, while keeping the store in the highest quality stocked position at all times. Effectively communicate with store management and team members. Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management. Adhere to all Food Service Program procedures, standards and sanitation requirements. #cashier#retailjobs#INDHD Minimum Knowledge, Skills and Abilities: Must be at least 16 years old Strong focus on customer service and working with people Strong commitment to teamwork Strong communication skills, including the ability to professionally communicate verbally to customers Ethical, honest, trustworthy, respectful, compassionate, supportive and patient Flexible and adaptable to change Ability to handle difficult situations professionally Ability to lift up to 50 lbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required. Working Conditions: Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products. Spends the majority of the shift standing with frequent bending and lifting. In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations
    $33k-39k yearly est. 3d ago
  • Billing Specialist

    Aston Carter 3.7company rating

    Patient access representative job in Bethesda, MD

    We are seeking a diligent and detail-oriented Billing Specialist to manage the billing processes for two business entities. The ideal candidate will upload and submit customer invoices through various P2P portals, ensuring compliance with customer billing instructions and maintaining data accuracy. Responsibilities + Upload and submit customer invoices via customer P2P portals. + Assist with invoice delivery for two business entities. + Utilize platforms such as Nexus, Coupa, Vendor Café, Corrigo, AvidXchange, and additional P2P portals. + Understand and follow customer billing instructions. + Verify invoice data for accuracy and compliance before submission. + Maintain an Issues Log and track invoice status within portals. + Follow up on any discrepancies or rejections. + Communicate with internal teams and customers to resolve portal-related issues. + Assist with other accounts receivable and billing tasks as needed. + Adhere to strict timelines and invoicing requirements. + Respond to client inquiries. + Provide administrative and analytical support for AR-related initiatives. Essential Skills + 1+ year of accounts receivable experience, ideally in billing. + Proficiency with an ERP system and basic Microsoft Excel. + Ability to utilize multiple software applications simultaneously. Additional Skills & Qualifications + Associate's Degree or above in Accounting/Finance (preferred). + Experience with Workday is strongly preferred. + Experience with P2P portals for billing, Microsoft Excel, and accounts receivable. + Bachelor's degree in Accounting, Finance, Business Administration, or a related field (preferred but not required). + Strong analytical skills with a focus on accuracy. + Ability to quickly identify and resolve billing issues. + Strong verbal and written communication skills. + Ability to manage multiple tasks and meet deadlines in a fast-paced environment. + Ability to handle sensitive financial and customer information with discretion. Work Environment The position requires working onsite for 5 days a week with an 8-hour work day and a 30-minute unpaid lunch. Choose from hours of 9 AM to 5 PM or 8 AM to 4 PM, maintaining a consistent schedule. Job Type & Location This is a Contract position based out of Bethesda, MD. Pay and Benefits The pay range for this position is $27.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bethesda,MD. Application Deadline This position is anticipated to close on Jan 29, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $27-27 hourly 6d ago
  • Scheduling Specialist / Scheduling clerk job - Washington DC

    Furniture Assembly Experts

    Patient access representative job in Washington, DC

    Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.
    $46k-78k yearly est. 60d+ ago
  • Patient Representative

    Excelsia Injury Care

    Patient access representative job in Timonium, MD

    About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program What You'll Do Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Who You Are High school diploma or GED equivalent. 6 months+ of medical experience in an administrative physician office setting. Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities. Basic telephone and computer skills. Tact and skill in patient management. Excellent communication and organizational skills. Basic understanding of medical office procedures. Ability to effectively interact with doctors, patients and co-workers. Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration). Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Compensation: $18 Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
    $18 hourly 6d ago
  • Billing Specialist

    Aston Carter 3.7company rating

    Patient access representative job in Bethesda, MD

    We are seeking a diligent and detail-oriented Billing Specialist to manage the billing processes for two business entities. The ideal candidate will upload and submit customer invoices through various P2P portals, ensuring compliance with customer billing instructions and maintaining data accuracy. Responsibilities + Upload and submit customer invoices via customer P2P portals. + Assist with invoice delivery for two business entities. + Utilize platforms such as Nexus, Coupa, Vendor Café, Corrigo, AvidXchange, and additional P2P portals. + Understand and follow customer billing instructions. + Verify invoice data for accuracy and compliance before submission. + Maintain an Issues Log and track invoice status within portals. + Follow up on any discrepancies or rejections. + Communicate with internal teams and customers to resolve portal-related issues. + Assist with other accounts receivable and billing tasks as needed. + Adhere to strict timelines and invoicing requirements. + Respond to client inquiries. + Provide administrative and analytical support for AR-related initiatives. Essential Skills + 1+ year of accounts receivable experience, ideally in billing. + Proficiency with an ERP system and basic Microsoft Excel. + Ability to utilize multiple software applications simultaneously. Additional Skills & Qualifications + Associate's Degree or above in Accounting/Finance (preferred). + Experience with Workday is strongly preferred. + Experience with P2P portals for billing, Microsoft Excel, and accounts receivable. + Bachelor's degree in Accounting, Finance, Business Administration, or a related field (preferred but not required). + Strong analytical skills with a focus on accuracy. + Ability to quickly identify and resolve billing issues. + Strong verbal and written communication skills. + Ability to manage multiple tasks and meet deadlines in a fast-paced environment. + Ability to handle sensitive financial and customer information with discretion. Work Environment The position requires working onsite for 5 days a week with an 8-hour work day and a 30-minute unpaid lunch. Choose from hours of 9 AM to 5 PM or 8 AM to 4 PM, maintaining a consistent schedule. The office features a pit-style cubicle setup, requiring comfort with working in an open environment. Employees benefit from free parking in a garage adjacent to the office, located just three blocks from the Bethesda Metro. Our client, a family-owned company, offers a strong company culture with opportunities for growth, flexible work-life balance, and frequent company events. Job Type & Location This is a Contract position based out of Bethesda, MD. Pay and Benefits The pay range for this position is $27.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bethesda,MD. Application Deadline This position is anticipated to close on Jan 28, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $27-27 hourly 7d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Baltimore, MD?

The average patient access representative in Baltimore, MD earns between $27,000 and $44,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Baltimore, MD

$34,000

What are the biggest employers of Patient Access Representatives in Baltimore, MD?

The biggest employers of Patient Access Representatives in Baltimore, MD are:
  1. Total Health Care
  2. University of Maryland Faculty Physicians Incorporated
  3. Mercy Medical Center-Newton
  4. Sheppard Pratt
  5. Johns Hopkins Medicine
  6. Medstar Research Institute
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