Patient access representative jobs in Baton Rouge, LA

Requirements Education: High School Diploma or G.E.D. MINIMUM QUALIFICATIONS Medical office experience and 2 years of customer service experience a plus Insurance knowledge & referral knowledge preferred. This position will work out of our Gonzales and Livingston Clinic, on Tuesdays, Thursdays, & Fridays.

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Serves as subject matter expert in processes and procedures. Also serves as a "Super User" for EMR systems in the clinic. Responsibilities * Customer Service/Patient Flow * Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class. * Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services. * Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner. * Facilitates the patient's access to information including but not limited to MyChart access. * Serves as subject matter expert and "Super user" for processes and procedures in the clinic assisting other staff members to perform job duties accurately and efficiently. * Accurately updates patient records as needed. * Accurately enters patient charges as necessary. * Clinic Operations * Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations. * Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner. * Meets site collection goals. * Performance Excellence * Actively supports the organizations performance excellence initiatives. * Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores. * Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care. * Provides quality training and orientation for other Team Members when assigned. * Other Duties as Assigned * Performs other duties as assigned or requested. Qualifications Experience - 1 year relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Education - High School or equivalent Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period. Familiarity with federal regulations regarding ABNs and MSPs, state regulations on notifications of out-of-network status, sexual crime legislation, HIPAA, Balanced Billing Act, Participating Provider statute; HITECH law, worker's compensation regulations.

Position:Patient RepresentativeAbout BROC:At the Baton Rouge Orthopedic Clinic our goal is to provide a seamless continuum of health care services to maximize patients' outcomes and convenience. We offer an organized and coordinated continuum to provide better and timelier feedback between the patient, physician, and ancillary services provider. Our main campus is located on Bluebonnet, but we have various clinics and therapies across the state of Louisiana as well as the BROC foundation that supports local schools and athletic programs by providing services throughout various communities.Summary:The Patient Representative ensures that our patient phone calls are answered in a prompt and courteous manor. This position will be responsible for accurately scheduling patient appointments based on BROC and physician protocols. This position is housed in our call center located in the medical clinic in the Bluebonnet office and reports to our office supervisor. The hours of operation are Monday- Friday 8am - 5pm. We are looking for dedicated and caring team members join our team!Duties:· Answers the telephone promptly and courteously.· Routes all complex medical or financial inquiries to the correct department.· Screens patient inquiries and requests for treatment and asks for a problem description to determine priority of treatment.· Schedules new and follow-up appointments and ensures accuracy of appointments.· Closely follows scheduling policy to ensure fair and impartial treatment of all physicians.· Performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of BROC.Qualifications:· High School Diploma or equivalent· Ability to learn electronic practice management and scheduling software.· Ability to understand and closely adhere to patient scheduling policies, guidelines, and protocols.· Reliable form of transportation to work daily· Prior experience in scheduling is desired· Ability to pass a drug screening· Ability to learn computerized medical office work Benefits:· Medical, Dental, and Vision Insurance· Vacation Pay· Sick Pay· Holiday Pay· Long- and Short-Term Disability Options· Life InsuranceSalary:$13-18 hourly The Baton Rouge Orthopedic Clinic is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expressions, age, status of as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.companionate care…advances technologies…specialized healing View all jobs at this company

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations. Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Bachelor's degree substitutes for required experience. Education - High School or equivalent Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period. Customer Service/Patient Flow Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class. Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services. Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner. Facilitates the patient's access to information including but not limited to MyChart access. Accurately updates patient's records as needed. Accurately enters and updates charges as necessary. Clinic Operations Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations. Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner. Meets site collection goals. Performance Excellence Actively supports the organizations performance excellence initiatives. Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores. Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care. Provides quality training and orientation for other Team Members when assigned. Other Duties as Assigned Performs other duties as assigned or requested.

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations. Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Bachelor's degree substitutes for required experience. Education - High School or equivalent Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period. Customer Service/Patient Flow Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class. Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services. Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner. Facilitates the patient's access to information including but not limited to MyChart access. Accurately updates patient's records as needed. Accurately enters and updates charges as necessary. Clinic Operations Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations. Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner. Meets site collection goals. Performance Excellence Actively supports the organizations performance excellence initiatives. Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores. Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care. Provides quality training and orientation for other Team Members when assigned. Other Duties as Assigned Performs other duties as assigned or requested.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision. Job Function: * Customer Service: This will have been satisfactorily performed when: * Patients are courteously and appropriately advised of the collection and billing procedures and anticipated charges so as to assist patients in their understanding their liability and responsibility regarding their payment as evidenced by less than 5 complaints a year. * All patients/families are courteously welcomed and greeted to the clinic as evidenced by lack of complaints. * Questions & concerns from patients and/or family members are answered/addressed in an appropriate manner as evidenced by lack of customer complaints. * Patients are informed of their rights and Advance Directives upon request. * Patient and insurance information is accurately obtained and edited as necessary in the clinic's computer system, as evidenced by information is accurate at all times. * Patient Flow: This will have been satisfactorily performed when: * Documentation related to patient referrals is accurately processed at all times. * Patient appointments are scheduled and rescheduled as appropriate as evidenced by effective patient flow through the clinic at all times. * A variety of clerical duties (answers telephone calls, retrieves medical records, records data, types memorandums, etc.) are efficiently completed in a timely and efficient manner at all times. * Current patient charts/files and appropriate information are accurately filed as evidenced by ease of the file retrieval process. * Payor Regulations: This will have been satisfactorily performed when: * Claim edits and denials are researched and discrepancies resolved within 2 days of notification. * All information for completing the billing process, including charge information from the physician is researched and discrepancies resolved within 2 days of receipt. * Charges are keyed and batches processed daily, and bank/deposit summary is prepared immediately after balancing payment to receipts. * Diagnosis and procedures codes are reviewed for accuracy and data is entered into the system at point of service as evidenced by up-to-date records at all times. * Patient payments for services rendered are verified and collected from patient 100% of the time; Account balances are verified, and the outstanding balance collected from patient and the daily cash fund reconciled daily. * A general knowledge of the health plans, including co-pays, deductibles and co-insurance is maintained at all times. * Other Duties As Assigned: This will have been satisfactorily performed when: * Other duties as assigned are completed. * Acts as a backup for others in the clinic as needed. Experience - 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience. Education - High School Diploma or Equivalent Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

At Peak Performance Physical Therapy , our number one priority is the patient. With ten clinics serving communities in Louisiana, we strive to provide individualized treatment with hands-on, compassionate care. Our philosophy is to provide the highest quality therapy through personalized care and education. Our customized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Job Description At Peak Performance Physical Therapy, we provide a friendly, positive environment while delivering high-quality care to our patients. We have an opportunity for a Full-Time Medical Receptionist who shares the same work ethic. Come join our friendly team at our outpatient orthopedic clinic in Baton Rouge. Greeting patients and providing outstanding customer service Coordinating the care for each patient from initial evaluation to discharge Answering phones Electronic scheduling Data entry Verifying current personal and financial information Maintaining patient charts and electronic medical records Collecting, posting, and depositing patient payments Faxing, filing, and performing any other duties as assigned Qualifications High school graduate or equivalent Must have 1+ years of previous medical front office experience Excellent telephone skills Proficient in Word and Excel Previous experience with medical software is preferred Available and flexible with your hours Close attention to detail Great time management and organizational skills Team player attitude and energetic with a focus on excellent customer service Additional Information Hourly compensation begins at $17 per hour Excellent benefits package including 401k, health, dental, and generous paid time off Multiple opportunities for professional development, specialization, and leadership Family-friendly work environment Employee discount plans Employee Assistance Program (EAP) Investment from a company that wants you to succeed and thrive

At Peak Performance Physical Therapy, our number one priority is the patient. With ten clinics serving communities in Louisiana, we strive to provide individualized treatment with hands-on, compassionate care. Our philosophy is to provide the highest quality therapy through personalized care and education. Our customized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Job Description At Peak Performance Physical Therapy, we provide a friendly, positive environment while delivering high-quality care to our patients. We have an opportunity for a Full-Time Medical Receptionist who shares the same work ethic. Come join our friendly team at our outpatient orthopedic clinic in Baton Rouge. Greeting patients and providing outstanding customer service Coordinating the care for each patient from initial evaluation to discharge Answering phones Electronic scheduling Data entry Verifying current personal and financial information Maintaining patient charts and electronic medical records Collecting, posting, and depositing patient payments Faxing, filing, and performing any other duties as assigned Qualifications High school graduate or equivalent Must have 1+ years of previous medical front office experience Excellent telephone skills Proficient in Word and Excel Previous experience with medical software is preferred Available and flexible with your hours Close attention to detail Great time management and organizational skills Team player attitude and energetic with a focus on excellent customer service Additional Information Hourly compensation begins at $17 per hour Excellent benefits package including 401k, health, dental, and generous paid time off Multiple opportunities for professional development, specialization, and leadership Family-friendly work environment Employee discount plans Employee Assistance Program (EAP) Investment from a company that wants you to succeed and thrive

Job Details Baton Rouge, LA Full Time High School None Admin - ClericalDescription This position is often the first contact when a patient visits one of our clinics. This position is responsible for greeting patients and working with them in person, on the phone, or electronic correspondence to meet their needs regarding scheduling, updating patient information, and checking patients in and out. Role and Responsibilities: Greet and check patients in Schedule appointments and follow up appointments Verifying patient billing information Answer telephones and direct calls to appropriate staff. Receive and route messages or documents, such as laboratory results, to appropriate staff. Always maintain a courteous and professional appearance Other duties as assigned Qualifications Minimum Education and Experience Requirements: High School Diploma or equivalent Excellent attention to detail & verbal/written & interpersonal communication skills. Ability to carefully read and follow directions Good teamwork skills Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. Knowledge, Skills, and Abilities: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. The ability to communicate information and ideas in speaking so others will understand as well as verbal comprehension when receiving information. Able to provide and receive information effectively and professionally.

As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply at: ************************************************************************************* Expanded=true&organization=2**********1&portal=**********1 then search for job number 142439 At Cox, we connect people to the things they love. Now we'd like to connect you to a career opportunity you'll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell. We offer... • If hired for this position between August 31, 2015 through December 31, 2015, you will be eligible to receive a $1,000 sign-on bonus (paid in accordance with established program guidelines.) • Competitive wages with potential for additional financial incentives for motivated team members! • FREE Internet and other Cox discounted services • Medical, Dental, and Vision Benefits first day! • Casual, yet energetic and engaging work environment • Retirement Benefits including 401(K) and Pension • Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays • Tuition Assistance provided • High degree of commitment to our communities including volunteer opportunities • Career Advancement Opportunities across the Cox family of companies A Technical Support Representative is part of a supportive, service-oriented team that: • Exceeds our customer's expectations by providing top notch customer service. • Engages in real-time troubleshooting with customers to resolve technical issues. • Educates residential Cox customers about the use of products and additional service opportunities. • Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience. Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company: • Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values. • People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success. • Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people. • Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers. • Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability. Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity Cox Ranked in Top 10 for Diversity Councils Keep reading to learn more about the role and to apply to join the Cox Communications team NOW! Primary Responsibilities and Essential Functions • Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products. • Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service appointments when necessary. • Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company. • Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments. • Keep customer informed about progress by checking the status of work orders in customer record system. • Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments. • Other duties as assigned. Qualifications Qualifications Minimum • High school graduate or GED or equivalent work experience. • 6 months work experience providing service directly to customers. • 6 months experience using a computer in a work or non-work setting. • Eligibility to work in the United States. Preferred • 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues. • 6 or more months experience working in a position that requires meeting sales goals. • Keen aptitude for helping customers and a customer experience focus. • 1 to 2 years of work experience in a customer service role, not specific to just Call Center. • Enthusiastic and personable, with the ability to adapt and thrive in constant change. • Previous telecommunications experience. • Strong computer skills and be able to navigate through multiple screens. Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ************ Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

Job Details Prairieville, LADescription Job Code/Title: Patient Access Representative Department Name: Registration Reports To (Title): Patient Access Supervisor FLSA: Non- Exempt Summary: Responsible for patient registration, admissions, and associated tasks which include information collection and validation, and requisitioning of orders and services. Insurance-related tasks include verification, collection of co-payments, and collection of associated paperwork. Performs administrative functions, scheduling, answering phones, and coordinating general requests. Essential Functions: A: Job Specific Registers patients and performs all registration-related functions, including explaining and obtaining all necessary patient consents and authorizations in a complete and timely manner, collecting financial paperwork (e.g., patient responsibility statement, etc.), and co-payment as required Communicates effectively with patient to assist in access to care by answering telephone and other incoming communications in a timely and customer-service oriented manner; replying to inquiries, patient needs for information, and other parties clearly and in a timely manner; and, if information is not readily available, follows up with inquiries to responsible party Resolves all non-clinical questions within scope of knowledge while providing excellent customer service on the phone and/or in person Performs on-going documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors, including Medicare, using a variety of computer-based systems Schedule appointments for outpatient clinics and procedures as needed Obtain prior health insurance authorization for outpatient procedure and inpatient stay as needed. Educate each patient with pre-exam and if necessary, post-exam requirements within scope Organizes, generates and distributes patient reminders, results, and recall letters Establishes files, maintains information, and scans medical records in a timely and organized manner Ensure the accuracy of medical record documentation by performing a quantitative and qualitative audit. Manages, directs and responds to incoming office correspondence as deemed appropriate, including mail, email, faxes, and telephone calls, and forward queries to the appropriate staff Attends and provides feedback for departmental staff meetings Role Models the Principals of Rise Community Hospital and Organizational Values. Ensures compliance with all applicable HIPAA, EMTLA and Joint commission requirements, providing required associated literature to patients Performs other duties as assigned on department and organizational level. B: Company Specific Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty. Completes annual health, safety, and education requirements. Maintains professional growth and development. Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age-appropriate care to the patient population served. Reports to work on time as scheduled; adheres to policies regarding notification of absence. Attends all mandatory in-services and staff meetings. Represents the organization in a positive and professional manner. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department. Maintains current licensure/certification for position, if applicable. Consistently demonstrates Guest Relation's skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact. Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures. HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately. Compliance: Conducts job responsibilities in accordance with standards set forth in Rise Community Hospital Code of Conduct, Rise Community Hospital policy and procedures, applicable federal and state laws, and applicable standards. Employee must maintain a courteous and respectful attitude toward fellow employees, staff, contractors, vendors and the public at all times. Employee must avoid loud, profane, or unprofessional language at all times during the performance of duties. It is immediate grounds for termination if Employee engages in misconduct or is incompetent or negligent in the proper performance of duties or is disorderly, dishonest, intoxicated, or discourteous. Disclaimer: This description is designed to indicate the general nature and level of work for this position. It is not intended to describe minor duties or other responsibilities that may be periodically assigned. DESCRIPTION OF PHYSICAL DEMANDS AND WORK ENVIRONMENT Show the amount of time spent on-the-job in the following physical activities by checking the appropriate boxes below. ¾ Amount of Time ¾ None Occasionally up to 1/3 Frequently 1/3 to 2/3 Constantly 2/3 or more Stand: x Walk: x Sit: x Talk or hear: x Finger, handle or feel: x Push/Pull: x Stoop, kneel, crouch or crawl: x Reach with hands and arms: x Taste or smell: x This job requires that force be exerted by weight being lifted, carried, pushed, or pulled. Show how much and how often by checking the appropriate boxes below. ¾ Amount of Time ¾ None Occasionally up to 1/3 Frequently 1/3 to 2/3 Constantly 2/3 or more Up to 10 pounds: x Up to 20 pounds: x Up to 50 pounds: x Up to 100 pounds: x > 100 pounds: x This job has special vision requirements. Check all that apply. ¨Close Vision (clear vision at 20 inches or less) ¨Distance Vision (clear vision at 20 feet or more) q Color Vision (ability to identify and distinguish colors) q Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) q Depth Perception (three-dimensional vision; ability to judge distances and spatial relationships) xAbility to Adjust Focus (ability to adjust eye to bring an object into sharp focus) No Special Vision Requirements This job has special hearing requirements. Check all that apply. xAbility to hear alarms on equipment xAbility to hear client call xAbility to hear instructions from physician/department staff Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT This job requires exposure to the following environmental conditions. Show the amount of time by checking the appropriate boxes below. ¾ Amount of Time ¾ None up to 1/3 1/3 to 1/2 2/3 and more Blood, body fluids, or tissues x Latex x Fumes or airborne particles x Toxic or caustic chemicals x Outdoor weather conditions x Extreme cold or heat (non-weather) x Wet, humid conditions (non-weather) x Risk of electrical shock x Work near moving mechanical parts x Risk of radiation x Vibration x Loud Noise x Other: Other: Qualifications Qualifications: Education: High School diploma or GED required, associate degree or higher preferred Licenses/Certification: BLS certification required, CHAA or CHAM preferred Experience: 1- year experience in an acute patient care setting preferred Knowledge/Skills/Abilities: Excellent oral and written communication and interpersonal skills. Problem solving abilities Professional and positive demeanor Proficiency in Microsoft Office and data entry systems Accuracy and attention to detail

Karoo is seeking to add an important care team member, the Patient Engagement Specialist. This individual will be responsible for new patient acquisition and play a critical role in driving growth within the organization. This role integrates within partner cardiology practices and will focus on screening eligible patients for enrollment, communicating with practice providers to discuss eligibility, interacting with prospective patients to explain services, address inquiries, gather information, provide education, and schedule initial appointments with the virtual team. Responsibilities Maintain daily on-site presence at partner cardiology practices Pre-screen patients for eligibility and notify practice providers of prospective patient enrollments through program and technology education Verify patient program eligibility and elicit feedback from practice providers on enrollment potential Conduct enrollment onboarding sessions with patients Maintain documentation in the Karoo Health Kohere.AI system, and partner cardiologist systems for tracking and reporting purposes Drive patient enrollment by providing an overview of the Karoo Health program and Model of Care through patient education and interaction to ensure patients understand program services and benefits Support practice providers by enrolling patients into the program and facilitating assignment and transfer to the virtual team for continued services Coordinate with the partner cardiology practice to provide insight into the patient's care journey Regularly interact with practice staff to provide line-of-sight into patient admissions, readmissions, and ED visits Manage inbound calls from patients responding to inquiries about enrollment and ongoing engagement with the Karoo Care Program Implement strategies to appropriately enroll patients in the program Provide in-services and presentations to practice partners regarding the Karoo Health program Communicate regularly with all members of the interdisciplinary team to share key information, coordinate tasks and provide support for the enrollment process Special projects, initiatives, and other job duties as assigned Qualifications High school graduate or equivalent Community Health Worker/Partner, Medical Assistant, LPN Cardiac-experience preferred Minimum three years of related experience in health care and/or physician clinic/practice setting General understanding of enrollment and billing processes and procedures Strong interpersonal skills and ability to quickly establish rapport with providers and patients Highly comfortable in group/team dynamics and able to fit in with clinic staff and teams Confidence in explaining new programs and initiatives to people/patients; ability to connect and engage with people comfortably Experience with team collaboration and coordination of care with external sources Exceptional communication skills and can practice active listening Strong written communication skills Comfort with ambiguity and a fast-paced culture; you can adapt and approach problems with a solution-oriented mindset Ability to utilize data to make informed decisions

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p $13 per hour BONUS Potential What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit

Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are committed to making clinical trials succeed by generating high quality data from as many patients as possible, as quickly as possible while providing exemplary patient care at every step. As an employee of Velocity, you are the most integral part of our mission. For talented candidates who perform at a high level, Velocity will invest to support career advancement and reward performance. Whether you are new to clinical research or are an industry veteran, we invite you to apply to Velocity. Benefits include medical, dental and vision insurance, paid time off and company holidays, 401(k) retirement plan with company-match, and an annual incentive program. Summary: The Clinical Support Associate assists the Clinical Operations Team within a limited scope of defined responsibilities in carrying out one of the assigned roles (collection/processing of laboratory samples, data entry of clinical data or administrative/front office support). Responsibilities Duties/Responsibilities: Phlebotomy/Laboratory Responsibilities: Assist in the conduct of clinical trials by performing phlebotomy and laboratory tasks in accordance with the study protocol, GCP, ICH Guidelines, and Velocity's SOPs Perform venipuncture, capillary puncture and/or other fluid collection within scope of the protocol and local law and regulations Process, package and ship laboratory specimens as required per protocol and IATA regulations, if applicable Track, order and maintain inventory of all laboratory and study related supplies throughout course of the clinical trial Communicate with coworkers, leadership, study subjects, sponsors, CROs, and vendors under the direction of the Clinical Research Team Maintain confidentiality of patient protected health information Escalate potential patient safety issues to Clinical Research Team Clean, organize, and disinfect the patient care, lab and lab equipment areas as needed Data Entry Responsibilities: Assist in the conduct of clinical trials by performing data entry tasks in accordance with the study protocol, GCP, ICH Guidelines, and Velocity's SOPs under the direction of the Clinical Research Team Enter source data into the sponsor's and/or vendor's data portal Resolve basic queries that do not require a change in the clinical source chart per Velocity SOPs Escalate missing and/or inconsistent data identified in the subject's chart to Clinical Research Team Demonstrate basic understanding of good documentation practices when transferring data to sponsor/CRO data capture systems Maintain confidentiality of patient protected health information Front Office/Admin Core: Maintain confidentiality of patient protected health information Prepare source document charts, copy and/or file medical records and study related documents as required Perform front office duties as needed including but not limited to answering phones, scheduling subjects appointments, making reminder calls and updating patient tracking systems Instruct patients on completing applicable paperwork upon check in Other duties as assigned Qualifications Education/Experience: High school graduate and/or technical degree Required Licenses/Certifications: Phlebotomy if applicable and required by state law Required Skills: Basic knowledge of medical terminology Basic ability to use the following technology: Computers, Microsoft Office software, fax, copier, and multi-line telephone. Basic understanding of verbal, written, and organizational skills Ability to work as a team player Ability to read, write, and speak English Ability to multi-task Ability to follow written guidelines Ability to be flexible/adapt as daily schedule may change rapidly Required Physical Abilities: Sit or stand for long periods of time Communicate in person and by a telephone Limited walking required Limited to lifting up to 30 pounds NOTE: The above Job Description is intended to communicate the general function of the mentioned position and by no means should be considered an exhaustive or complete outline of the specific tasks and functions that will be required. Additionally, specific tasks and duties of the position are subject to change as the Company, the department and circumstances change. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attached the required documents in order to be considered for employment. Department Eligibility SupportJob SummaryJob Description Review, analyze, and investigate assigned appeals to determine if the proposed action taken by field staff was accurate based on policy, procedure, and information found within the various Medicaid systems. Draft and assemble the following documents: appeals cover memoranda; summaries of evidence; agency reversals which will include e-mails to staff notifying that a corrective action needs to be taken and letters to the appellants explaining the action taken; withdrawals; and untimely request documents. Forward the Summary of Evidence, reversal or withdrawal to assigned reviewer, make edits recommended by reviewer. Upload appeals documents into Medicaid's Electronic Case Record and upload the documents to the Division of Administrative Law/LDH SharePoint site. Notate the Case Notes indicating that the uploading has been completed and notify the Centralized Appeals Unit's representative assigned to track the appeal that the necessary documents have been uploaded and mailed to the appellant where applicable. Monitor the reviewed cases for corrective actions taken by field staff. Determine if all required corrective actions have been taken and email the field staff if further corrective actions are required. Mail a copy of the Summary of Evidence to the appellant or, if applicable, ensure that a copy of the reversal is mailed to the appellant, and notify the Centralized Appeals Unit's representative assigned to track the appeal that it has been mailed and notate same in the Electronic Case Record. Review changes to Medicaid policy and procedures and attend meetings with Medicaid staff as necessary. Attend telephone and in person hearings, and cover hearings for employees who are not able to attend. Maintain knowledge of all Medicaid policies and procedures, and ensure that any new changes, updates and/or clearances are applied accordingly. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor's degree, or an Associate's degree plus three years of professional experience, or six years of professional experience in lieu of degree. Excellent analytical skills, effective organizational and time management skills Great attention to detail and follow up, and verbal/written communications skills. Works well both independently and as part of a team. Ability to set, follow, and meet deadlines. Proficient in the use of Adobe Acrobat Pro as well as Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). DESIRED: Advanced degree. Minimum one year of professional experience with Medicaid appeals processes and procedures. Minimum one year professional experience with Medicaid eligibility including MAGI, Non-MAGI, Long Term Care and HCBW programs. Minimum one year of professional experience working in the Medicaid eligibility system LaMEDS. Industry-related certifications such as HIM, RHIA, RHIT, CDI, CHDA. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher). See Diversity Statement instructions by clicking this link: ************************************************** Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

Teche Health, A Federally Qualified Health Center, per Section 330 of the Public Health Service Act, is currently seeking qualified applicants for the Patient Service Representative I position in Franklin, LA. Performs activities related to intake and exit of patients in the medical facility by performing the essential duties and responsibilities listed below. Gathers accurate information from clients and correctly inputs this information into the medical information system. Respects and maintains the confidentiality of the organization, patients, and personnel. JOB DUTIES AND RESPONSIBILITIES: Interviews patients and verifies the accuracy of demographic information each visit Obtain accurate financial information from patients that includes total household members, total household income, and all other pertinent information for patient profile Obtains appropriates signatures on consent forms, acknowledgements statements, profile sheets, and other forms required by Teche Action Board, Inc. Collects and verifies all Medicare, Medicaid, Third Party Insurance (verification must be through the CGM PM system, telephone, or internet) Inputs all demographic and financial information into the Organization's Patient Management System Informs the patients of his/her sliding fee percentage based on the approved sliding fee discount scales Collect and post all minimum fees, private pay payments, and private insurance co-payments from patients at the time of service Collect and post all private pay payments on account Post all encounters daily (Medicare, Medicaid, Private Pay, and Private Insurance) Complete deposit ticket and place in money bag along with cash collection, fill out money voucher, copy checks, print report, and attach pink copy of patient cash receipts and submit to. Accounting Assistant at the end of day Schedule appointments for patients (return appointments, rescheduled appointments, telephone appointments, and hospital follow -up referral) Answer all incoming telephone calls Check phone voice messages and email (twice daily) once in the a.m. and p.m. Return all calls left on voicemail within 48 hours Distribute and educate patient rights and responsibility, patient brochure, complaint process, advance directives, etc. Distribute a healthcare questionnaire for patients to complete on every visit Have patient sign authorization release form for every facility they visited Call patients to remind them of upcoming clinic appointments Reminding all new patients to bring completed behavioral health packet Completes daily statistical report and submits to supervisor Assist patients with account information and account balance Attend monthly staff meeting QUALIFICATIONS Education/Experience: High school diploma or GED 2 year experience within a doctor's office or hospital environment and background knowledge of medical terminology preferred but not required Knowledge, understanding, and sensitivity to multicultural groups, encompassing their socio-economic backgrounds Licensure or ability to obtain licensure when background credentials warrant Communication Ability: Excellent communication skills at level necessary for understanding and relaying instructions to participants and for accurately documenting information Ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel and the general public Math Ability: Basic math skills Reasoning Ability: Skill in analyzing situations accurately and taking effective action Skill in time management Computer Skills: Intermediate proficiency in the use of Microsoft Word, Excel, Outlook, PowerPoint and the Internet Education/training or work experience in computer basics and data entry a must Skill in utilizing computers, data entry, output, etc. in generating reports Ability to utilize the EHR/PM system Professional Skills: Skill in organizing work, making assignments, and achieving goals and objectives Knowledge of the policies and procedures of the clinic sufficient to direct its operations and to provide effective patient care Ability to multi-task and work effectively in a high-stress and fast-moving environment Ability to be culturally sensitive and effective when working with ethnically diverse populations Ability to establish and maintain quality control standards Ability to organize and integrate organizational priorities and deadlines Ability to work harmoniously with professional and non-professional personnel Ability to seek out new methods and principles and be willing to incorporate them into existing practices Benefits Package: Medical, Vision and Dental Health Insurance Accidental Insurance Critical Illness Insurance Long Term Benefits Short Term Benefits Free Life Insurance 401K Plan Benefits Paid Vacation Paid Sick Time Set Schedule No Weekends National Health Service Corps Site 11 paid holidays Family-Friendly Work Environment Eligible for Student Loan Forgiveness through Federal and State Programs Eligibility Requirements: All employees must meet eligibility standards in order to be considered for the position applying for. Internal applicants must be with be with the organization for at least one year, with no disciplinary actions on file. If you have not been with the organization for a year, approval from your direct supervisor will be needed. **Due to CMS Mandate all applicants must be fully vaccinated prior to onboarding with Teche Health with the exception of an approved Medical or Religious Exemption.**

Job Description About Us: The Emerge Center is a non-profit organization dedicated to serving the community by empowering children with autism and individuals with communication challenges to achieve independence through innovative and family-centered therapies. Position Overview: We are seeking a Medical Office Receptionist to join our team and play a vital role in supporting our therapy services. The Medical Office Receptionist will be responsible for maintaining the smooth operation of our business office, ensuring efficient administrative processes, and facilitating a welcoming environment for our patients. Key Responsibilities: Greet and assist patients in a courteous and professional manner. Schedule appointments and manage the appointment calendar. Collect and verify patient information, including insurance details. Manage patient records and ensure accuracy and confidentiality. Handle incoming calls and inquiries, directing them to the appropriate staff. Assist with billing and insurance claims processing. Coordinate with therapeutic staff to ensure a seamless patient experience. Ensure accuracy in data entry and documentation for billing and medical records. Maintain a clean and organized office environment. Assist in other administrative tasks as needed. Qualifications: High school diploma or equivalent (Associate's degree in a related field is a plus). Previous experience in a medical office or healthcare setting is preferred. Preferred: Medtron experience, Insurance Authorization, Insurance Verification, and Billing Experience. Strong interpersonal and communication skills. Excellent organizational and time management abilities. Proficiency in using office software and electronic health records systems. Compassion and dedication to serving the community. Bilingual skills are a plus but not required. Benefits: Meaningful work that contributes to the well-being of the community. Comprehensive benefits package including Medical, Dental, Vision and others. A supportive and collaborative work environment. Paid time off and paid holidays. 401k Matching Employee Assistance Program Emerge is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.

ESSENTIAL FUNCTIONS: Facilitate patient/family grievance process to include processing the complaint, forwarding to the appropriate manager and communicating the resolution to the complainant for resolution purposes. Collaborate with appropriate staff to develop acceptable resolutions to potential complaints. Identify process deficiencies that result in possible threats to patient rights or patient safety. Maintain the complaint and grievance logs up to date. Collaborate with risk department and department managers to ensure patient concerns are dealt with in a timely and appropriate manner. May participate in new hire orientation on educating staff on patient safety and advocacy Identify critical needs with regard to customer service and discuss with supervisor and medical staff. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent required. Associate or Bachelor's degree in a clinical field preferred. Experience in customer service or risk management preferred. Experience with behavioral health patients preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility.