Patient access representative jobs in Bellevue, WA - 1,665 jobs

Customer Service Representative - Bellevue, WA - Full-Time Are you a customer-focused professional who enjoys helping people and solving problems? We're hiring a Customer Service Representative in Bellevue to join our team, providing top-notch support via phone, email, and chat. This is not a sales position-it's all about delivering excellent service and ensuring customers have a positive experience. Why You'll Love This Role: Competitive pay Full-time benefits including medical, dental, and vision Excellent 401(k) plan 19 days PTO plus 8 paid holidays per year Employee wellness programs 1:1 training and shadowing-typically not on phones for the first 4-6 weeks What You'll Do: Respond to inbound customer inquiries via phone, email, and chat Make outbound calls to verify or clarify information Provide accurate information and resolve customer issues professionally Perform high-volume data entry (7000 KPH alphanumeric required) Gain in-depth product knowledge to assist customers confidently Support other duties as assigned Call Volume & Workflow Average 30-40 calls per day Calls last approximately 5-15 minutes each Multitask efficiently while navigating multiple applications What We're Looking For: Strong customer service skills with a positive attitude Clear, professional communication across phone, email, and chat Ability to multitask while maintaining accuracy Interest in learning and delivering excellent customer experiences Experience with email or chat support preferred Data entry experience a plus Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Receive incoming calls in a professional and courteous manner - Scheduling appointments - Assigning daily work/calls to other team members - Perform marketing and sales functions to sell additional work and earn business - Complete work orders, retur Customer Service Representative, Customer Service, Dispatcher, Service, Representative, Dispatch, Retail

Job Title: Patient Services Representative Contract: 04+ months possible contract to hire Shift: 08:00 AM - 05:00 PM (Monday to Friday) Hours Per week: 40 hours per week. About the Role We are seeking a highly motivated and compassionate Patient Services Representative to join our team. In this role, you will serve as the first point of contact for patients and play a key part in ensuring a seamless and positive patient experience. You will support administrative operations, assist with scheduling and outreach, and collaborate closely with clinical teams to maintain efficient workflows. Primary Responsibilities Manage patient check-in and check-out processes, including insurance verification, collection of co‑pays, and documentation review. Greet and assist patients in person and via phone with professionalism, empathy, and a customer‑first mindset. Conduct patient outreach calls for appointment scheduling, preventive care visits, and care‑plan follow-ups. Schedule, confirm, and reschedule appointments while maintaining accuracy in patient records. Meet established outreach, scheduling, and preventive care quality targets. Serve as a primary resource to resolve patient questions, concerns, or administrative issues. Ensure compliance with HIPAA and all applicable healthcare privacy and confidentiality regulations. Coordinate with clinical teams to maintain smooth patient flow and operational efficiency. Maintain and update patient information in Electronic Health Record (EHR) systems. Assist with onboarding and training of new patient service team members. Support operational improvement efforts, including generating routine reports and contributing to process enhancements. Qualifications High school diploma or equivalent required. 2+ years of customer service experience highly preferred. Experience in an outpatient clinic or healthcare environment preferred. Skills & Competencies Exceptional verbal and written communication skills. Strong interpersonal skills with a patient‑centered focus. Excellent organizational skills and high attention to detail. Ability to multitask effectively in a fast‑paced setting. Strong problem-solving and conflict-resolution abilities. Proficiency in Microsoft Office Suite. Ability to work both independently and as part of a collaborative team. Knowledge of insurance verification, medical terminology, and EHR system.

🚨 WE'RE HIRING: CSR 🚨 📍 Seattle, WA | 💰 $20-$28/hr DOE ✨ Be the heartbeat of our office - schedule calls, and keep customers happy! Fast-paced, fun, and rewarding. 🔹 What You'll Do 📞 Answer & schedule customer calls 🗂 Keep records organized & accurate 💬 Provide updates with a smile 🔹 What We're Looking For ✅ HS Diploma or equivalent ✅ 1+ year Customer Service or office coordination ✅ Strong communication & multitasking skills 💻 Comfortable with Microsoft Office ⭐ ServiceTitan experience = BIG plus but not required 🔧 Plumbing/HVAC knowledge helpful 🔹 Perks & Benefits 💵 $20-$28/hr (DOE) 🏥 Medical, Dental & Vision 💼 401k with Company Match 🗓 Paid Time Off + Holidays + Sick Days 🚀 Career Growth Opportunities 🎉 Friendly, supportive team culture 🔥 Join one of the fastest-growing service companies in the PNW! Hard work pays off here - come grow with us. 👉 Apply Today with 2 Sons Plumbing, Electric, Heating & Air!

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same. TPG's success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing organization that has won too many "Employer of Choice" awards to list? Let's work together! The Partners Group currently has an outstanding opportunity for a Front Office Coordinator to join our Operations team in Renton, Washington. How you will make an impact at TPG The primary role of the Front Office Coordinator is to ensure smooth day-to-day office operations while creating a welcoming, professional first impression for clients, guests, and partners. As the face of the office, you will play a key role in keeping our workplace running efficiently, supporting facilities, front desk operations, and administrative needs across our Commercial Lines, Personal Lines, and Employee Benefits teams. This role is ideal for someone who is proactive and takes pride in being a reliable go-to resource for the office! A typical day in this role Greet, check in, and assist office visitors; manage front desk coverage and professional call handling Coordinate incoming and outgoing mail, scanning and logging documents, and managing shipping requests Maintain office spaces, conference rooms, and shared areas to ensure a professional, well-functioning environment Order and track office, kitchen, equipment, and first-aid supplies within budget Partner with Operations and People teams on onboarding/offboarding logistics, office events, and facilities needs Support internal teams with administrative tasks, document processing, and system updates as needed Key details Location: Renton, WA; in-office Hours: 8am-5pm, Mon-Fri (40 hours/week) Salary Range: $23.00-27.00 per hour, non-exempt (DOE) Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time. What you'll bring to the table (required) High school diploma or equivalent required; bachelor's degree preferred At least 2 years of experience in an administrative, front office, or clerical role (insurance, professional services, or corporate office experience strongly preferred) Proficiency with Microsoft Office (Outlook, Word, Excel) and ability to learn new systems quickly Experience working with phone systems, CRM or agency management systems, and office equipment Ability to work onsite, Monday-Friday, 8:00 am - 5:00 pm PT Strong organizational skills and the ability to manage multiple priorities in a fast-paced office environment Comfort working independently, identifying issues, and following through on solutions Clear verbal and written communication skills Reliability and consistency in maintaining front desk coverage and office operations What will make you really stand out (preferred) Prior experience in an insurance brokerage, professional services, or similarly regulated environment Familiarity with AMS360, CSR24, or other insurance-related systems Experience supporting facilities, vendor relationships, or office events A demonstrated track record of being a proactive "doer" who sees what needs to be done and takes action Why you'll love working here You'll join a collaborative, people-first organization where your contributions are visible and valued. This is a great opportunity for someone looking for a stable, long-term role where they can build strong relationships, develop operational expertise, and make a meaningful impact on the daily experience of employees and clients alike. Why join The Partners Group? At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest. We value collaboration, integrity, and putting clients first - all while supporting our team members with opportunities for growth, a hybrid work schedule, and a supportive, professional environment. This includes: A rich benefits package including generous paid time off, medical, dental, and vision insurance, life and disability insurance, retirement plan, EAP, wellness incentives, and employee ownership opportunities Support and development to cultivate your knowledge and continuing education to maintain or support your professional designations Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day Commitment To Diversity TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements. Apply Today If this sounds like the right fit for your skills and experience, we'd love to hear from you! Jumpstart the application using your resume. While a cover letter is not required, we'd love to learn why you're interested in the opportunity to join us! PLEASE NOTE: We are not accepting applications or inquiries from external recruiters or staffing agencies. Direct applicants only. The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We use E-Verify to confirm the identity and employment eligibility of all new hires.

Join a reputable Title Insurance company as a Front Desk Coordinator at their Puyallup location. You will be an integral part of their thriving escrow team and play a crucial role in daily operations. Compensation: $22-$24/hr Availability: Monday through Friday from 8 a.m. to 5 p.m. As the face of the company, you will use your exceptional customer service skills to warmly greet visitors and provide top-notch assistance. No prior experience is necessary; simply bring your positive attitude and eagerness to learn. The company will provide comprehensive training and ongoing support to ensure your success. In this role, you will have the opportunity to learn escrow tasks, expanding your skill set and marketability. This position is not just about the present; it also offers potential for your future growth and development. DUTIES Answering and directing calls courteously and efficiently Welcoming customers warmly, offering refreshments as required. Notifying staff promptly upon customer arrival for appointments and assisting with scheduling of closing appointments. Manage courier deliveries, handle and distribute mail, and promptly alert relevant personnel. Keeping reception and conference areas tidy and organized. Coordinating orders for refreshments and office supplies. Assisting with various projects, including mailouts. Maintaining punctuality and consistent attendance. Assisting with escrow tasks as needed, with training provided. QUALIFICATIONS Experience in customer service, reception, clerical, or administrative support work. Friendly, positive, upbeat and professional demeanor Strong communication skills Organized with high attention to detail Proficiency in Microsoft Office CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy.

Join the Leader in Brain and Mental Health At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold: to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day. At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner- sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do. The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

Shift/Schedule: M-F, 8a - 5p, Wednesdays 9a - 6p Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading! HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care. Position Summary: Responsible for performing all site front office functions including incoming and outgoing phone activities, appointment scheduling, patient registration, computer data entry, collection of payments, maintaining health records, and serves as an example of excellent customer service to patients, family members, and community partners. Compensation is dependent on skills and experience. Your contribution to the team includes: * Greet all clinic patients, families and visitors. * Perform the check-in functions for patients which includes: * Verification of patient, guarantor and subscriber demographics. * Verification of insurance information by reviewing insurance card and performing real-time eligibility checking. * Collection of copays and past due balances. * Educate patients and families on HealthPoint services and assist with navigation of these services. * Demonstrate knowledge of medical and dental insurance basics such as copay, co-insurance and deductibles. * Perform the check-out function for patients which includes: * Scheduling any follow-up or future appointments. * Provide patient with any applicable documents. * Collect any outstanding balances that were not collected during check-in. * Establish payment plans, if necessary. * Follow established procedures for answering and screening incoming appointment-related telephone calls, directing calls to appropriate staff, taking messages, and documenting in the Electronic Health Record (EHR). * Provide patients with documentation and education concerning financial assistance programs including Sliding Fee Program * Maintain schedule accuracy for maximum patient flow, confirming provider appointment dates and times are correct and confirming future patient appointments. Maintain effective communication with clinical care team to add patients to providers' schedules. * Assist with the management of complex appointment scheduling and procedure coordination. * Guide and promote the use of MyChart to patients and families. * Have a basic understanding of emergency medical situations. Be able to connect phone or in-person patients to the appropriate clinical care team member for care. * Follow established written procedures for collection of cash, checks, and credit card payments. * Keep the reception work area and waiting room clean, organized, and stocked. * Maintain good attendance, is punctual and works full scheduled shift is a condition of employment. * Demonstrate respectful, professional, and appropriate behavior that supports a team-oriented work environment. * Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence, and stewardship into appropriate programs and services. * Other duties as assigned by supervisor. * Attending staff and in-service meetings, participating in committees and task force activities. * Support Clinic initiatives and process improvement work to meet HealthPoint Strategic Aims and Quality Measures. Must have's you'll need to be successful: * High school diploma or equivalent. Customer Service or Healthcare experience preferred. * Basic operating knowledge of computers. Beginning level of Word, Excel, and Outlook, Electronic Dental and Medical Records desired. * Work situations are routine and regularly recurring and require attention and concentration. Limited planning, discretion, and consideration are necessary to adequately carry out work activities. Work situations require consideration and interpretation of circumstances or information to choose the most effective response. Solutions may be technical yet relatively straightforward and well-defined once problems are understood. Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment. Where to gather your records: * If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled. * If records do not show any data, please seek guidance from your provider for further assistance. * If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense. HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks. * Medical, Dental, and Vision for employees and their families/dependents * HSA, FSA plans * Life Insurance, AD&D and Disability Coverage * Employee Assistance Program * Wellness Program * PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees) * Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees) * 8 holidays and 3 floating holidays * Compassion Time Away up to 40 hours * Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks * Retirement Plan with Employer Match * Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance. * Development and Growth Opportunities To learn more about HealthPoint, go to *********************** #practiceyourpassion It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.

Purpose The Patient Services Representative, Lead (PSR) will greet and check-in medical, dental, behavioral health and nursing patients at the time of appointment, as well as schedule patient appointments through the check-out process. As the first point of contact in the clinic for the patient, the PSR will provide a warm welcome to patients and their families and serve as an information resource for people who arrive at the clinic. PSRs will be an integral part of the clinic team, participating in population health management and care coordination efforts that ultimately result in high quality patient care. Health, Wellness & Retirement benefits: * Medical, dental & vision insurance * Paid time off & paid holidays * Retirement with contribution match * Life & AD&D, pet insurance * Employee assistance program, & more! Compensation: * The target wage range for the position is $22.75 per hour to $28.60 per hour, plus the $2.00 Lead Premium added to the hourly rate. * Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Union: SEIU Healthcare 1199NW In this position you will: Primary Responsibilities * Warmly greet patients and their guests * Answer telephones, confirm appointments, and transfer calls to appropriate staff members as needed. * Accurately and efficiently check-in and check-out patients, including providing appropriate forms and collecting updated patient information (e.g., phone, address, insurance) * Act as knowledgeable resources to patients via telephone and in-person interactions, striving to provide patient engagement, education, and inspiring confidence in Neighborcare services * Gather information for accurate documentation of calls and enter them into the proper database. Verify and update necessary information at the point of scheduling. * Resolve patient requests in one call/contact and/or successfully manage prolonged or complex issues with high attention to managing the customer experience and emotion * Checks insurance eligibility and scan insurance cards * Collects co-pays and fees as needed, including closeout of drawer at the end of the day * Explains Neighborcare's sliding scale policy to self-pay patients, verify income information, entering it appropriately into EHR * Connect patients to insurance eligibility services, as needed. Coordinate with internal eligibility department to ensure applications for coverage are initiated prior to appointment * Identify, research, and resolve patient questions and inquiries regarding the patient portal * Assist patients in setting up and/or activating MyChart patient portal accounts Lead Patient Services Representative Responsibilities * Support patient de-escalation and service recovery using trauma-informed approaches * Support recruitment, on-boarding, training, and orientation of PSRs in partnership with Supervisor * Provide feedback to Supervisor and help identify training gaps or workflow issues. * Participate in Front Office meetings, huddles, and staff meetings. * Generate, review, and help act on relevant Front Office reports as requested * Champion site level process improvement initiatives. Help update training materials or knowledge guides * Facilitate routine Front Office tasks such as inventory and printing of forms and patient materials, supplies with Supervisor * Support implementation and maintenance of standardized Front Office workflows in partnership with site and regional leadership. Ensure alignment with organizational standards and regulatory requirements * Perform other duties as assigned by Regional Operations Manager or Site Leadership Required Skills: * Ability to problem-solve and use conflict resolution skills when handling patient concerns and refer patients to appropriate designated personnel * Knowledge of confidentiality and privacy protocols in accordance with clinical policies and HIPAA requirements * Basic PC skills in MS Windows environment, 10-key and typing. * Working knowledge of electronic health records (EHRs) and practice management systems. * Basic or limited familiarity with medical terminology * Excellent telephone and written communication skills as well as listening skills and ability to demonstrate tact and patience with callers * Ability to analyze and solve more complex problems that may require research and creative solutions and make sound decisions with limited supervision Preferred Skills: * Familiarity with health insurance * Knowledge of Neighborcare or healthcare delivery system operations processes Education/Experience Requirements: * High school diploma or equivalent * One (1) year of experience working in a medical office setting About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here. The full job description is available upon request

Welcome to a medical center where you're the center of attention. Pay range: - Hourly$22.22 - $33.33 Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services. Full Time / Day Shift Shift Schedule: 7:30am-4pm Qualifications: High School Diploma required, Bachelors Degree preferred. Formal training in medical terminology, hospital finance and customer relations is preferred. Previous admission/registration experience or previous physician office, hospital or other frontline customer contact experience in in a fast paced, high volume business setting preferred. Demonstrated customer service skills required. Exceptional interpersonal skills to interview, educate and advise patients of hospital policies and the professionalism to positively interact with individuals at all levels of the organization are required. Knowledge of the financial requirements of insurances, HMO and PPO organizations and state and federal programs. Must be articulate and skilled in teaching patients how to access the healthcare system. Intermediate level typing skills required. Knowledge of medical terminology preferred. Ability to work independently and in a team environment. Must have the ability to work in a fast paced area, where the performance and concentration of several tasks may be required simultaneously. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. Local, visible leaders who care about you. A values-based work environment. Medical insurance premiums as low as $0 per month. Many Overlake services covered at 100%. Tuition reimbursement up to $10,000 per year. Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. Pre-tax and Roth after tax retirement savings plans. An expanded Employee Assistance Program. A caregiver support program to help with everything from childcare to eldercare. Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************

Company: The Boeing Company Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan. This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts. Position Responsibilities: Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards. Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives. Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project. Works to improve project management processes and business systems and implement best practices that support project decision-makers. Directs all phases of projects or subsystems of major projects from inception through completion. Acts as primary project contact to establish key stakeholder requirements and project objectives. Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders. Basic Qualifications (Required Skills/Experience): 5+ years of experience using Open Plan Professional and Milestone Professional 5+ years of experience in a Business Operations or Project/Program Management role 5+ years of experience managing projects and using standard project management tools 5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills 5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously 5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics 5+ years of experience working with cross-functional teams Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher Experience developing and integrating strategic projects, plans, and initiatives to meet business goals Experience working in a multifaceted work environment, including managing multiple priorities Strong verbal and written communication skills Experience communicating with employees, customers, peers, and all levels of leadership Experience using Microsoft Project Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This position is for 1st shift. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 3 $96,000 - $103,000 Level 4 $118,000 - $128,000 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Summary: The Patient Experience Specialists contribute to SharpeVision's success by providing superior customer service to all patients. This job creates the SharpeVision experience for our patients by providing them with prompt service, quality care and maintaining a clean and comfortable clinic environment. Patient Experience Specialists model and act in accordance with SharpeVision's 5 core values: Be Committed to Growth (Personal and Professional) Be an Excellent Communicator Have Fanatical Attention to Detail Be Genuine and Authentic Be Patient-Focused Key Responsibilities include the following: Act with integrity, honesty and knowledge that promote the culture and values of SharpeVision. Maintain a calm demeanor during periods of high volume or unusual events to keep center operating to standard and to set a positive example for the team. Anticipate patient needs by constantly evaluating environment and patients for cues. Communicate information to Center Director so that the team can respond as necessary to create the SharpeVision experience for each patient. Deliver superior customer service to all patients by acting with a patient-focused attitude and building a personal connection with the patient. Discover and respond to patient needs. Follow SharpeVision's operational policies and procedures and meet center standards. Maintain a clean and organized workspace so that team members can locate resources as needed. Provide quality care for all patients by adhering to all standards. Follow health, safety and sanitation guidelines. Maintain regular and consistent attendance and punctuality. Engage with and understand our patients, including discovering and responding to patient needs through clear and pleasant communication. Give the best service to our patients which may require being flexible in performing different tasks within the center. Help grow surgical volume by encouraging and facilitating patients for treatment. Prioritize multiple tasks in a fast-paced environment. Demonstrate organization and follow-through. In addition to a modern, progressive and friendly team culture, SharpeVision is proud to offer a variety of benefits to support employees and their families, including: Competitive Pay Free LASIK Medical/Dental/Vision Insurance 14 Days of PTO (Accrual Increases after 1 Year) 9 Paid Holidays - Includes 1 Birthday Holiday Employer Paid Figs Scrubs Reimbursement for COA, COT, and/or COMT Certification Continuing Education Allowance Benefits 401(k) Plan with 6% Match Group Life Insurance Long & Short Term Disability Insurance A Beautiful Work Environment Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or GED required. Associate or Bachelor's Degree Preferred. No direct healthcare experience required. A range of experience from different industries and roles that combine the desired skills is valued. Ideal candidates include those with client-facing customer service or sales experience in high-end establishments including concierge medicine, spa, hotel, fine dining, retail or membership clubs. Language Ability: Fluency of the English language. Excellent oral and written comprehension and expression. Speech clarity and recognition. Active learning and listening. Ability to respond to common inquiries and provide information to patients and colleagues. Strong communication and interpersonal skills. Ability to request clarification when needed. Math Ability: Ability to use mathematical methods or formulas for general business calculations. Ability to calculate percentages. Ability to compile, tabulate, or verify information or data. Reasoning Ability: Ability to collect data and establish facts. Ability to use logic. Ability to identify information by categorizing and recognizing differences or similarities. Computer Skills: Microsoft Windows, Microsoft Office Suite, Email, Calendar and Scheduling Software, Medical Software, Internet, Data Entry Certificates and Licenses: None required. Supervisory Responsibilities: This position has no direct reports. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. The work environment is indoors and environmentally controlled. Work environment is structured. May have exposure to disease or infections. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands and arms to handle, grasp, position, move and control objects and tools; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include near vision, distance vision, depth perception and ability to adjust focus. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. SVML is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The **UWMedicine Contact Center** has an outstanding opportunity for a **Patient Access Representative** **(Contact Center Representative 1 (CCR1))** WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly. DEPARTMENT DESCRIPTION UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters. POSITION HIGHLIGHTS + _High-Volume Call Handling_ : Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy. + **_Detail-Oriented Scheduling & Support_** **:** Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards. + **_Customer Service Excellence_** **:** Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality. PRIMARY JOB RESPONSIBILITIES (duties not limited to) + High-volume inbound call handling in a fast-paced contact center + Appointment scheduling and registration using electronic systems + Insurance eligibility verification and data accuracy + Routing calls and taking complete, accurate messages + Referral coordination and prior authorization entry in Epic + Customer service and issue resolution with empathy and professionalism + Collaboration with clinics, Financial Counselors, and Interpreter Services + Patient portal support and inquiry resolution + Documentation and data updates during scheduling + Adherence to performance standards, compliance, and confidentiality REQUIRED QUALIFICATIONS High school diploma, or equivalent AND One (1) year of general office experience OR Experience in customer service, call center environment or problem resolution OR Equivalent education/experience **Compensation, Benefits and Position Details** **Pay Range Minimum:** $22.94 hourly **Pay Range Maximum:** $32.81 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Contact Center **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

Patient Access Representative - MUST live in Washington or relocate Job Number: 1323468 Posting Date: Nov 22, 2024, 8:00:00 AM Description Job Summary: Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as, obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data. Ensure patient accounts and coverage structures meet Kaiser Permanente standards and billing requirements of various payors. Function as liaison to Patient Financial Services and the Health Plan. Communicate with external government payors and employers, as necessary. Work directly with patients on billing related matters and provide fee estimates to patients for Kaiser Permanente services. May perform duties related to cash collection and depositing. Demonstrate strong customer service and communication skills. Adhere to HIPAA and patient confidentiality requirements. May act as the patients first point of contact with Kaiser Permanente Essential Responsibilities: Patient Access and Registration Answer phones Perform appointment making processes Complete accurate patient registration, such as, verification of patient demographics and payor coverage Perform check-in, check-out, admit and discharge tasks Build and maintain appointing templates Perform online account set up verification Communicate with patients via multiple channels Process internal and external referrals General Account Management Confirm and set up payor coverage structures Obtain prior authorization for services Process appropriate items in the patient, claim edit and charge review work queues Act as liaison to Patient Financial Services and the Health Plan Communicate with external government payors and employers, as necessary Perform manual service capture and data entry Act as liaison to Health Information Management Coding Specialist for facility specific coding issues Apply account review criteria and billing guidelines in preparation for off site billing of professional services Provide fee estimates for KP services Assist patients with billing questions Cash Collection and Depositing Collect co-pays and cost shares for services Process refunds Perform daily cash reconciliation and reporting for retail transactions Process daily till closeout Prepare bank documentation, combine and reconcile deposits of cashiers in the facility Customer Service Adhere to Kaiser Permanente behavior & appearance standards Demonstrate strong customer service and communication skills Treat customers with courtesy and respect Adhere to HIPAA and patient confidentiality requirements May act as a guide when a patient accesses Kaiser Permanente services Qualifications Basic Qualifications: Experience Minimum one (1) year of experience in a business office of a medical care delivery, hospital, insurance company or a large contact center AND experience in electronic patient accounting, scheduling or customer information systems OR minimum two (2) years of experience providing excellent customer service in a fast-paced environment. Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma OR General Education Development (GED) required. License, Certification, Registration N/A Additional Requirements: Basic PC skills in MS Windows environment.10-key and typing (35 WPM).Customer service skills.Ability to effectively communicate with a diverse customer base.Srong organizational skills. Preferred Qualifications: One (1) year of experience in processing various types of billing, including workers compensation, subrogation, coordination of benefits, and private/self-pay.Three (3) years of additional experience in a patient care setting.Familiar with medical terminology.Knowledge of delivery system business operations processes, including appointing, account intake and verification, cashiering, financial interviewing, referral processing and data entry.Working knowledge of health care insurance practices and billing.Knowledge of health care payer/insurer types, including state and federal workers compensation, commercial, subrogation, self-insured, Medicare (CMS) and Medicaid (DSHS).Understanding of Kaiser Permanente insurance products and benefits.Proven ability to establish credibility and respect with patients.Proven ability to problem solve and take initiative.Ability to provide feedback and education to other staff regarding correct procedures.Demonstrate a high degree of adaptability, productivity, and reliability as well as an ability to work independently in an ambiguous environment.Effective interpersonal, communication, and customer service skills for both face-to-face and telephone interactions with patients, medical staff, and team members.Positive, open-minded, and focused on continuous improvement.Ability to learn new processes, procedures, and software programs quickly, while demonstrating attention to detail and accuracy in their daily work.Use of Epic Cadence/Prelude/Resolute or other patient scheduling and accounting systems.Understanding of Kaiser Permanente billing protocols and cash posting systems.Vocational training in medical office procedures and billing.Coursework or practical training and experience in ICD-9 and CPT coding.Primary Location: Washington-Seattle-Northgate Medical Center Regular Scheduled Hours: 1 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri, Sat, Sun, Variable Start Time: 08:00 AM End Time: 05:00 PM Job Schedule: Part-time Job Type: Standard Employee Status: Temporary Job Level: Individual Contributor Job Category: Customer Services Public Department Name: Northgate Medical Center - Reception/Cashier - 1130 Travel: No Employee Group: J04|OPEIU|OPEIU Local 8 Posting Salary Low : 22.85 Posting Salary High: 35.36 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.

About Seattle Parks and Recreation: Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value. Equity & Inclusion: Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs and facilities. #OneSeattle About Recreation and Aquatics Division: The Recreation Division eliminates barriers through responsive, exceptional recreation services. We operate over 50 recreation facilities (community centers, teen centers, pools, school-based learning centers, environmental learning centers, and boating and sailing centers) and provide opportunities for people to play, learn, and lead healthy, active lives. Our programs and events include fitness and athletics, licensed childcare and preschool, swimming and boating, youth development and job preparation, academic enrichment, and more; including programs designed for older adults and people with disabilities, as well as grant and partnership programs designed and implemented with immigrant and refugee communities. With nearly 300 regular employees and a budget of nearly $40 million annually, Recreation is a major operation with significant impact on the communities we serve. In addition to our current operations, we also strive to constantly improve the ways we serve Seattle's residents, specifically through implementation of the SPR Strategic Plan, innovation in our facility staffing and programming approaches, and learning from national best practices and quality standards. The Citywide Environmental Education Team works to bring community-based outdoor learning and nature exploration to Seattle's neighborhoods, schools and community groups, most impacted by social and environmental injustices. We are a small team of 6 staff and manage over 70 volunteers who support staff and help us teach additional programming. The Citywide Environmental Education team in Recreation offers a variety of nature programs in parks all over Seattle. In 2024 the Citywide Environmental Education Team ran a total of 593 programs, reaching 23,000 participants. About The Position: Seattle Parks and Recreation's Citywide Environmental Education Team is recruiting an experienced customer service-oriented individual who will work as a first-line receptionist and registrar with teachers, parents and school groups who wish to book Environmental Education programs. This position will work with a team of educators and will be the main point of contact with over 70 volunteers. The position will process program registrations and scholarships for groups, schedule and manage volunteers and a volunteer database, assist in planning, organizing and supervising outdoor environmental education fieldtrips. Customer Service: * Greet customers primarily over the telephone and provide information regarding environmental education programs and events. * Explain policies, procedures and requirements related to class enrollment, program participation or facility use. * Engage customers to resolve problems and complaints using program and operations policies and procedures. Financial Procedures and Cash Handling: * Use a computerized point of sale/event registration system (Active Net). However, in the event of power outages, positions will be required to, accurately, perform tasks manually using paper receipts and a calculator. * Collect associated fees, payments made in cash, check, credit cards, vouchers and/or automatic debts and uses a computerized database registration system to register payments of participants for various activities/classes, program and schedules facility space rentals. * Provide receipts, refunds credits and/or change due to customers. Computer Registration Software and Report Printing: * Generate and retrieve reports from computerized registration system (Active Net). * Open and close customer accounts, response to requests, verify and/or change customer information for proper billing and collections, collect payments and fees, and process refunds when needed. * Ability to use volunteer management software (Volgistics) to track all volunteer hours, make sure all volunteers are up to date on background checks and other required paperwork, schedule volunteer for shifts and print reports for management. Working with People and Volunteers: * Ability to provide excellent communication to both internal and external customers in oral and written formats (experienced in using Outlook). Provides accurate and prompt information to colleagues, customers, and teammates. * Excellent ability to work in a team environment with a "can do" attitude that is positive and welcoming. * Ability to train and work cooperatively with staff and volunteers. * Manage and schedule over 80 volunteers who help administer environmental education programs. * Help volunteers find information they may need about the classes they are teaching that day. Use volunteer software (Volgistics) to see volunteer class information. * Take notes at team meetings, create marketing materials, and works in collaboration with staff to market EE programs to schools. Able to work in a highly dynamic, fast-paced environment. Other Duties: * Type narrative reports, contracts, invoices, forms, charts, and correspondence; provides editing, formatting and proofreading services while preparing finished copy. * Establish and maintain files, logs, indexes and record keeping systems; prepares record retention cycles and maintains appropriate historical data. * Respond to inquiries regarding work or program AREA, requiring evaluation of inquiry to provide the proper response. * Research records, prepares and assembles appropriate information for reports and updates data as necessary. Requires one year of office clerical support experience (or a combination of education, training, and/or experience which provides evidence of the ability to perform work of the class). You will be successful if you have the following experience, skills, and abilities: * One year experience utilizing a computerized point of sale/event registration system in a customer service-related capacity. * One year experience managing and scheduling volunteers and using a volunteer database system. * Ability to interpret and comply with policy and procedures including cash handling, scholarships and third-party billing, and general SPR policy and procedure. * A solid customer service orientation and commitment to department values. * Excellent "people skills" with ability to effectively deal with a wide range of diversity and cultures within and external to the Community Center and Recreation Division. * Excellent writing and oral communication skills. * Current State of Washington driver's license. * American Red Cross Multi-Media First Aid Card and CPR certification within 30 days of employment. * Successfully complete Payment Card Industry (PCI) training and comply with standards. * Successfully complete cash handling training and maintain departmental compliance standards. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The full salary range for this position is $33.08 - $38.25 Hourly. Application Process Please submit the following with your online application: * A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement * A current resume of your educational and professional work experience. Who May Apply: This position is open to all candidates that meet the qualifications. Seattle Parks and Recreation values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle Parks and Recreation encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences. Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle's Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3. A driving history review may be conducted in compliance with SMC 4.79.020. Applicants will be provided an opportunity to explain or correct background information. The City of Seattle offers a comprehensive benefits package including vacation time, 12 paid holidays, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: *********************************************************************************************************** Want to know more about Parks and Recreation? Check out our web page: Seattle Parks and Recreation - Parks | seattle.gov SPR's Core Competencies are: * Accountability & Action: Holding yourself accountable for achieving goals, completing tasks, and delivering quality work. Demonstrating thoughtful initiative in actions and decision-making and promoting high quality standards. * Equity and Inclusion: Supporting the goals of the Race and Social Justice Initiative and the City's commitment to workforce equity. * Communication: Sharing and exchanging information and ideas with people in a variety of ways to help them understand and remember the information. * Service: An ongoing commitment to base decisions and actions on the needs and priorities of the City. * Teamwork: Participating as an engaged member of a team to achieve group goals. Effectively working with internal and external people to complete tasks and achieve work group goals.

Part-time Description Join a Collaborative, Patient-Centered Team | Seattle, Bellevue, Everett, Bellingham | Growth, Flexibility, and Impact! Are you passionate about making a difference in mental health care? NeuroStim TMS Centers, Washington's leading provider of Transcranial Magnetic Stimulation (TMS) Therapy, is seeking a dedicated and adaptable Part Time Float TMS Technician to support our Seattle, Bellevue, Everett, and Bellingham clinics. This is more than just a job-it's an opportunity to be part of a supportive, mission-driven team that values compassion, integrity, and professional growth. If you're ready to build a rewarding career while helping patients reclaim their lives, we'd love to meet you! Why You'll Love Working at NeuroStim People-First Culture: We foster a collaborative environment where every team member is valued-not just for what they do, but for who they are. Career Growth: As you gain experience, you'll have opportunities to transition from a float position to a permanent clinic assignment if desired. Make an Impact: Help patients battling depression, anxiety, PTSD, OCD, and more with cutting-edge, non-invasive treatment. Work-Life Balance: Consistent Monday-Friday schedule-no nights or weekends! About the Role As a Part Time Float TMS Technician, you'll deliver patient care across multiple locations, ensuring consistent, high-quality treatment experiences. This entry-level role doesn't require prior TMS experience-comprehensive training will set you up for success. You'll be a key player in maintaining clinic flow, supporting administrative tasks, and embodying NeuroStim's values wherever you're needed. Key Responsibilities Administer TMS treatments under physician direction (training provided). Travel between Seattle, Bellevue, Everett, Bellingham clinics to support operational needs. Create a safe, compassionate, and therapeutic environment for patients. Educate prospective patients about TMS therapy. Manage scheduling, patient follow-ups, and maintain accurate records (HIPAA-compliant). Support clinic operations through administrative duties and team collaboration. Uphold NeuroStim's culture of servanthood, integrity, and hope in every interaction. Requirements Preferred Qualifications 2+ years of healthcare, patient care, or administrative experience (CNA, MA, Patient Care Tech, etc.). Proficient in Microsoft Office; experience with EHR systems is a plus. Comfortable working with medical/mechanical devices. Strong organizational and communication skills. Basic Life Support (BLS) certification preferred. Background in Psychology or related field is a bonus. Who You Are A team player with a patient-first mentality. Flexible and adaptable, thriving in different clinic settings. Professional, punctual, and proactive. Detail-oriented and tech-savvy. Committed to personal growth and contributing to a positive workplace culture. Growth Opportunities At NeuroStim, we believe in promoting from within. As a Part Time Float TMS Technician, you'll gain broad experience across clinics, setting you up for: Transition to a permanent clinic assignment as openings arise. Advancement into Lead Technician or Coordinator roles. Ongoing professional development through mentorship and training. Perks & Benefits Employee Assistance Program (EAP) Paid Time Off (PTO) Supportive, growth-oriented workplace culture Be part of a team that truly cares-about patients and each other! If you're ready to join a company where your work matters-and where you're encouraged to grow both personally and professionally-apply today! Learn more about us: ************************ Salary Description $23-$26 per hour

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Access Associate JOB OVERVIEW: The Patient Access Associate position is responsible for scheduling services in hospital and clinic services using inbound and outbound call handling and MyChart requests. Responsibilities also include scheduling, pre-registration, insurance verification, registration, check-in (admission of patients), estimates, payment collections, check-out, and scheduling in-person in their respective departments. DEPARTMENT: Clinic Network WORK HOURS: As assigned REPORTS TO: Manager, Clinic Network PREREQUISITES: * High School Graduate or equivalent (G.E.D.) required. * Minimum one-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm). * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the customer's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per procedural template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility; detailed knowledge of insurance providers, their portals and their expectations for authorization approval for referral services/appointments. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent. * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Registration Quality, Productivity and Collections. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Responsible for inbound and outbound scheduling, pre-registration, insurance verification, registration, check-in (admission of patients), estimates, payment collections, check-out, and scheduling in-person for services supported by their department, this includes: * Scheduling services for hospital and clinic services. * Confirms referrals received for services are complete and accurate. * Uses EPIC to gather necessary scheduling information such as patient acuity using snap board to view scheduling regimens, referral and patient WQ's or ancillary orders to ensure timely throughput. * Proficient in complex scheduling; requiring coordination of multiple resources external to EPIC; i.e. ensuring pre-requisites are completed (such as labs, films and medical history), appropriate clinical resources are available. * Coordinates requests for additional information from referring offices as required for complete and accurate scheduling and reimbursement. * Confirms services provided at Valley will be covered by patient's insurance and if we are out of network, informs patient benefit limitations. * Responsible for patient appointment check-in process including confirming that patient is financially cleared to be seen for appointment, patient information is up to date, directing patient to appointment, and answering any questions patient may have while waiting to be seen by provider. * Generates patient estimates and follows Point of Service (POS) Collections Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Prior to services, confirms the account meets financial clearance criteria, if unable to financially clear the account, refers to FA or management for assistance. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes patient and referral WQ's to ensure accounts are actively worked and documentation is complete. * Schedules per department protocols * Responsible for organizing and prioritizing work as outlined in department standard workflows. * Meet defined targets for productivity and key performance indicators including POS collections and pre-registration * Receives, distributes, and responds to mail for work area, including checking referral WQ's, Aspect, Epic In - Basket and faxes according to department standards. * Delivers Excellent customer service throughout each interaction. * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * Adheres to Valley Medical Center's Patient Identification guidelines utilizing Patients Are First principals to select the appropriate patient record or create a new electronic record. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including Verifies insurance eligibility or updates that may be needed. * Reviews patient and referral work queues for incomplete work and resolves errors prior to patient arrival. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, patient referral or authorization information. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUB FLSA: NE CC: Multiple Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.) required. * Minimum one-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm). * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the customer's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy.

Dealership:L0650 Northwest Finance CenterBMW Seattle BMW Seattle is a part of Lithia & Driveway (NYSE: LAD), the largest automotive retailer in the U.S. We are one of the fastest-growing companies on the Fortune 500 (#124 for 2025). With over 330+ dealerships worldwide representing over 50 brands in 3 countries! Hiring Now: Title & Registration Specialist Schedule: Monday - Friday, 8am-5pm Pay: $23-$27/hr. (DOE) Location: BMW Seattle (1002 Airport Way S, Seattle, WA 98134) 80 Hours of PTO front loaded on day 1 Great benefits and career opportunities! Title and Registration Specialist I The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any Lithia business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles. Responsibilities Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Be comfortable working directly with customers when needed to resolve registration/title issues Have effective strategies to diagnose and resolve issues in a timely manner Communicate effectively with customers through chat, phone, and CRM/email Answer Customer questions regarding the Purchase paperwork Be comfortable working directly with government personnel when needed to resolve registration/title issues Have effective strategies to diagnose and resolve issues in a timely manner Communicate effectively with customers through chat, phone, and CRM/email Answer Customer questions regarding the Purchase paperwork Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company Additional work and tasks as needed Skills and Qualifications DMV and/or dealership Titling experience is required for this opening CDK experience, a plus Strong attention to detail Excellent communication skills Time management Active listening skills Critical thinking Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently Competencies Does the right thing, takes action and adapts to change Self-motivates, believes in accountability, focuses on results, makes plans and follows through Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values We offer best in class industry benefits Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

**Become a part of our caring community and help us put health first** *$2,500 Sign-on Bonus* The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Intake to include referral reviews, verify PCP, clarify/obtain verbal orders + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse + Have at least 1 year of nursing experience + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $53,800 - $72,800 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************