Customer Service Representative
Patient access representative job in Shreveport, LA
Benefits:
Competitive salary
Flexible schedule
Opportunity for advancement
At American Screening Corporation (ASC), we are committed to delivering excellence in drug testing, medical supplies, and fulfillment services. Guided by our core values of Integrity, Accountability, Teamwork, Innovation, and Customer Focus, we strive to provide exceptional support to our customers and partners.
Role Overview:
The Customer Service Representative is the front line of ASC, responsible for ensuring every customer receives timely, professional, and accurate support. This role involves handling customer inquiries, processing orders, and resolving issues with a focus on accuracy, efficiency, and service excellence.
Key Responsibilities:
· Respond promptly to customer inquiries via phone, email, or chat with professionalism and empathy.
· Process customer orders from start to finish - including order entry, confirmation, tracking, invoicing, and returns.
· Verify product availability, pricing, and shipping details before order completion.
· Resolve product or service issues by clarifying the customer's concern, determining the root cause, and identifying solutions.
· Collaborate with fulfillment, shipping, and accounting teams to ensure accurate and timely order processing.
· Maintain customer records and document interactions in CRM and order management systems.
· Provide product knowledge and guidance to customers with a focus on accuracy and compliance.
· Continuously seek ways to improve customer experience through feedback and innovative solutions.
Qualifications:
· High school diploma or equivalent required; associate or bachelor's degree preferred.
· 1-3 years of customer service and order processing experience (preferably in healthcare, fulfillment, or distribution).
· Strong verbal and written communication skills.
· Ability to multitask, prioritize, and manage time effectively.
· Proficiency with CRM systems, order management software, and Microsoft Office.
· Detail-oriented with a focus on accuracy in order entry and documentation.
· Positive, professional, and team-oriented attitude.
Core Values in Action:
· Integrity - Ensures accuracy and transparency in all order transactions.
· Accountability - Takes ownership of order processing and customer resolutions.
· Teamwork - Collaborates with operations, fulfillment, and shipping teams to deliver on commitments.
· Innovation - Identifies opportunities to streamline order workflows.
· Customer Focus - Provides seamless and reliable service from inquiry to order delivery. Compensation: $14.00 - $19.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The National Drug & Alcohol Screening Association (NDASA) is a member-owned, member-driven, member-operated organization whose mission is to advocate for safe and drug-free workplaces and communities through legislative advocacy, education, training and excellence in drug and alcohol screening services. We offer a multitude of member benefits and discounts, keeping our members informed with weekly communications, a quarterly newsletter, a weekly podcast and Town Hall Meeting, monthly educational webinars and an annual conference. Our training, certification and accreditation programs are second to none. Member participation opportunities include committees, State Affiliates program, course re-seller training, promotions & sponsorships, and regional training events.
Auto-Apply5116- Customer Service Rep
Patient access representative job in Shreveport, LA
Job Title: CSR Job Code: 5116 Department: Office & Clerical FLSA Status: Salary Non-Exempt At Harcros Chemicals Inc., an employee-owned company with a rich legacy in specialty chemical manufacturing and distribution, we're continuously expanding. With 2 manufacturing plants and 27 distribution facilities across 20 states, we're seeking a dedicated Customer Service Rep professional to join our team to assist with opportunities. Reporting to the Office Manager, this role will be responsible for being the first line of contact for Harcros Chemicals. This may include email, mail, telephone, or in person by internal and external customers.
Primary Responsibilities & Duties:
* This position must be able to handle a large volume of emails, phone calls and sales order processing.
* Will be the liaison between customers and internal & external associates.
* Processing orders for material or merchandise received from customers.
* Responsible for interacting with customers & suppliers via email, phone call, and web portal.
* Participate in general office duties such as filing, ordering office supplies, sort and deliver mail, and more.
* Enter orders into computer, check inventory levels, generating shipping papers, and check customer credit.
* Constant communication with customers regarding their order status.
* Being the point of contact for external & internal departments such as customers, suppliers, warehouse, shipping & freight carriers.
* Check orders for accuracy. Gather & attaches required additional documentation.
* Prepare & process invoices, issue credit memos, and assist Credit Dept. by checking customer payment status.
* Processes vendor invoices, freight bills, product returns, freight claims, and corrected billings.
* Maintains signature file of additional forms for customer order release.
* Schedule production of product as necessary.
* Coordinates shipments to other branch facilities and customers.
* Other duties may be assigned.
Education and/or Experience:
* High school Diploma or General Education Degree.
* 1-3 years related experience and/or training.
* CRM experience preferred.
* And/or equivalent combination of education and experience
The Required Skills We Are Looking For:
* Proficient in writing routine reports and correspondence, and effective communication skills for addressing groups of customers or employees.
* Ability to read and interpret safety rules, operating instructions, and procedure manuals
* Proficient in calculating figures and amounts, such as discounts and percentages, and applying basic algebra.
* Demonstrated ability to effectively use Office 365 applications
The Impact You Will Make:
* The ability to learn and grow as a Customer Service Rep Professional.
* Build a long-term career with a great organization.
* Being an Employee-Owner.
Physical Capabilities & Requirements:
* Occasional standing, walking, and sitting.
* Ability to lift/move up to 10 pounds regularly, 25 pounds frequently, and up to 50 pounds occasionally.
Work Environment:
* Noise level is moderate to loud.
The Benefits- Harcros Chemicals is 100% Employee-Owned
* Employee Stock Ownership Plan (ESOP)*
* Qualifying period must be met.
* Profit Share Program*
* Qualifying period must be met.
* Safe Harbor Contribution*
* 401(k) Match*
* Medical, Vision & Dental Insurance Coverage
* Employer Paid Life Insurance
* Parental Leave
* Employer Paid Accidental Death & Dismemberment
* Employer Paid Short Term & Long-Term Disability*
* Employee Assistance Program
* Inquire about additional benefits
The information on this Benefit leaflet is presented for illustrative purposes and is based on information provided by the employer. The text contained in this was taken from various summary plan descriptions and benefit information. While every effort was taken to accurately report benefits, discrepancies, or errors are always possible. In case of discrepancy between this and the actual plan documents the actual plan, documents will prevail. All information is confidential, pursuant to the Health Insurance Portability and Accountability Act of 1996. If you have any questions about your Guide, please refer to the Employee Manual for additional information or contact benefits manager.
Harcros Chemicals is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, religion, national origin, age, disability, veteran status, or other protect classification.
Customer Service Representative
Patient access representative job in Shreveport, LA
Job Details Shreveport, LADescription
Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.
Role Summary
Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression.
Responsibilities
Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
Knowledge of room openings and availability.
Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
Accurately handle all cash and charge transactions.
Make cash drops in the safe.
Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
Take work orders from residents and process correctly in the system.
Receive and distribute mail to residents.
Maintain a clean and inviting office
Other duties as assigned
Qualifications
HS Diploma or equivalent
6 months customer service experience
Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions
Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 25 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
Comply with the brand and Company uniform and hygiene policies.
Fun, fast-paced, upbeat environment
Customer Service Representative, LA Department of Revenue
Patient access representative job in Bossier City, LA
The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue (LDOR). The CSR provides timely and accurate information to the taxpaying public and tax practitioners as it relates to taxes and fees administered by the Louisiana Department of Revenue as set forth by tax laws, rules, regulations, and policies.
Essential Job Responsibilities and Duties
Handles customer inquiries which requires knowledge of the tax laws and departmental policies and procedures. In addition, knowledge of the LDOR information system (DELTA), LDOR filing and payment applications, and LDOR's website would be a plus.
Conducts detailed analysis of accounts for which returns have been processed, including researching the history on the taxpayer's account to provide accurate information and instructions.
Reviews original and amended tax returns to ensure changes are in compliance with the current tax laws. Corrects returns that are not in compliance and notifies the taxpayer.
Calculates correct taxes, penalty, interest, and fees due based on applicable knowledge of the specific tax.
Confers with and educates taxpayers or tax professionals in the use of LDOR filing and payment applications, LDOR's website, use of the proper form(s), applicable tax laws, and departmental policies.
Corrects records held within LDOR's information system (DELTA) to accurately reflect amounts reported and due. In addition, it may require eliminating assessments issued in error, correcting data entry errors, and online entry of returns
Completes mandatory training requirements within the established deadlines.
Regular and timely attendance
Other duties as assigned
Required Education
Minimum Qualification - One year of college or business school preferred or equivalent work experience in a business-related curriculum
Required Experience
Preferred - One year of call center or customer service experience or in which clerical work was a major duty
Familiarity with tax laws or accounting/bookkeeping or banking is a plus, but not required.
Strong computer skills and typing proficiency required
Must be able to type at least 30 words per minute
Please note: Any applicant who receives and accepts a conditional offer of employment will be required to successfully pass a completed criminal history records check prior to his or her first day of work. The completed history records check includes, but is not limited to, fingerprints, state background check, FBI background check, and Tax Clearance for suitability to access Federal Tax Information (FTI).
Auto-ApplyYouree Call Center Customer Service Representative
Patient access representative job in Shreveport, LA
FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades.
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, do your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
Follow our customer engagement strategy
Meet acceptable standards for attendance and punctuality
Customer Service Representative Requirements:
Customer service experience is a plus
Must have a high school degree or equivalent
Must be computer literate
Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
Be open to taking on additional tasks during course of employment.
Portray a positive company image
Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m.
Skills and Attributes:
Excellent verbal communication skills
Open-minded to learning and taking on new tasks and concepts
Cooperative with co-workers and supervisors
Typing skills
Benefits:
Paid Vacation
Paid Personal Leave
Medical/Dental Insurance
401(k)
Paid Holidays
Employee Assistance Program
Supplemental Insurance
Paid Death Benefit
About FSNB:
Serving over 75+ years
Family owned and managed
Serving Shreveport for 10+ years
Opening a new call center in Shreveport
Promotes from within the company
Military and military family friendly
Auto-ApplyMedical Receptionist
Patient access representative job in Shreveport, LA
Become a part of our caring community and help us put health first The Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments.
The Receptionist is responsible for welcoming patients and offering administrative support within a physician practice or center. This may include the following responsibilities:
Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.
Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.
Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.
Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages.
Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Use your skills to make an impact
Required Qualifications
High School Diploma or GED
1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred Qualifications:
Value-based care model experience
Knowledge of Medical Terminology
Experience with EMR Systems (Electronic Medical Records)
Bilingual in English and Spanish
Additional Information:
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert:
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Interview Format: HireVue:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Benefits:
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
#LI-BL1
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyPatient Care Coordinator - University Veterinary Hospital
Patient access representative job in Shreveport, LA
At University Veterinary Hospital, part of the Suveto network of hospital, we absolutely love pets, and we love people too. Everything we do at our hospital in Shreveport is influenced by our desire to make life better for pets and their human families. We strive to be our clients' trusted partner in pet care, by providing their pets' needs for a long full life.
We are looking for a full-time Patient Care Coordinator to join our team!
Our Patient Care Coordinators are responsible for delivering excellent customer service both in-person and over the phone to assist clients and their pets. They provide high quality customer service that meets or exceeds the expectations of our clients, support the doctors and support staff, and look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.
This is a Full-Time position.
Duties and Responsibilities:
Scheduling appointments for multiple doctors and boarding facility
Answering phones on a multi-line system and directing them appropriately
Admitting patients into the hospital
Providing client education
Maintaining a professional environment
Upholding company Core Values
Loving on pets
Other duties as assigned
Knowledge, Skills & Abilities:
Able to handle a fast-paced work environment
High school diploma or equivalent.
One year of client service experience is preferred
Has basic knowledge of computers
Able to maintain professionalism and provide top of the line customer service
Has experience answering a multi-line phone system
LOVES pets
Is a motivated learner (the medical field is ever changing)
Understands the importance of teamwork
Has emotional intelligence to provide empathy and compassion to clients during some of the happiest and hardest times in their life
Previous experience in the vet field and Ezyvet Software experience is a plus but not required!
Benefits:
Our employment package for full-time employees includes paid time off, paid holidays, medical, dental and vision insurance, pet care discounts, 401K with a true match up to 4%. In addition, all full-time hospital team members receive VSOP grants, SUVETO'S VETERINARY STOCK OWNERSHIP PLAN, at no cost to team members. VSOP is an ownership program that tracks the value of the entire Suveto organization.
University Veterinary Hospital
, part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Patient Care Coordinator - University Veterinary Hospital
Patient access representative job in Shreveport, LA
At University Veterinary Hospital, part of the Suveto network of hospital, we absolutely love pets, and we love people too. Everything we do at our hospital in Shreveport is influenced by our desire to make life better for pets and their human families. We strive to be our clients' trusted partner in pet care, by providing their pets' needs for a long full life.
We are looking for a full-time Patient Care Coordinator to join our team!
Our Patient Care Coordinators are responsible for delivering excellent customer service both in-person and over the phone to assist clients and their pets. They provide high quality customer service that meets or exceeds the expectations of our clients, support the doctors and support staff, and look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.
This is a Full-Time position.
Duties and Responsibilities:
Scheduling appointments for multiple doctors and boarding facility
Answering phones on a multi-line system and directing them appropriately
Admitting patients into the hospital
Providing client education
Maintaining a professional environment
Upholding company Core Values
Loving on pets
Other duties as assigned
Knowledge, Skills & Abilities:
Able to handle a fast-paced work environment
High school diploma or equivalent.
One year of client service experience is preferred
Has basic knowledge of computers
Able to maintain professionalism and provide top of the line customer service
Has experience answering a multi-line phone system
LOVES pets
Is a motivated learner (the medical field is ever changing)
Understands the importance of teamwork
Has emotional intelligence to provide empathy and compassion to clients during some of the happiest and hardest times in their life
Previous experience in the vet field and Ezyvet Software experience is a plus but not required!
Benefits:
Our employment package for full-time employees includes paid time off, paid holidays, medical, dental and vision insurance, pet care discounts, 401K with a true match up to 4%. In addition, all full-time hospital team members receive VSOP grants, SUVETO'S VETERINARY STOCK OWNERSHIP PLAN, at no cost to team members. VSOP is an ownership program that tracks the value of the entire Suveto organization.
University Veterinary Hospital
, part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Service Representative
Patient access representative job in Bossier City, LA
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! *************************************
Summary:
Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.
Responsibilities of the Customer Service Representative include but not limited to:
* Responding to customer inquiries regarding company products and services
* Processing customer phone orders
* Checking availability of stock and shipping dates
* Quoting prices, filling order to customer specifications and processing sales data via computer
* Assisting the outside sales team by preparing price quotes and sourcing products
Qualifications of the Customer Service Representative include but are not limited to:
* 2-3 years of work experience with Pump Parts, Bearing & Power Transmission products, Safety products, and/or MRO supplies preferred
* Excellent communication skills
* Should be enthusiastic and able to work independently
* Must have experience performing a majority of the functions
* Prior inside sales/customer service experience
* Data entry skills, organization, multi-tasking and customer focus is required
* Regular in-person attendance required
Additional Information:
* Physical Demand: N/A
* Working Conditions: Office Environment
* Training/Certifications: N/A
* Shift Time/Overtime: Monday-Friday, 8:00am-5:00pm
* Travel: Travel may be required to attend training or educational events aimed at expanding knowledge.
* Education: High School Diploma required
#LI-YH1 #zryh
Location: USA:LA:Bossier City
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
Auto-ApplyCustomer Service Representative, Part or Full Time
Patient access representative job in Shreveport, LA
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Auto-ApplyCustomer Service Representative - Shreveport, LA
Patient access representative job in Shreveport, LA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Sales Rep
Patient access representative job in Shreveport, LA
Breakway Solutions Marketing, Inc. is an Advertisement and Marketing Firm located in Shreveport, LA. Breakway Solutions Marketing, Inc. is partnered with several Fortune 500 companies nationwide, we advertise those for companies to help them gain new clientele, generate higher revenue and rebuild a better brand for themselves by hosting events in their name.
Professionals with customer service experience are wanted to fill our Customer Service and Sales Representative position.
We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Reps will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development.
Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty.
Job Description/Responsibilities:
Contribute to a positive & energetic environment
Maintain professional standards in marketing, sales & customer service
Customer interaction to promote products & services
Participate in daily training sessions & campaign meetings
New account acquisition & customer retention
Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
Work strategically on a lead-based sale campaign
Qualifications
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Ability to perform at a high level in a fast paced environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Rep(05289) - 886 Bert Kouns Industrial Loop
Patient access representative job in Shreveport, LA
🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job Description
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.
WHAT DO CSRs DO?
· Provide a fun, happy, and exciting environment for our Customers while taking orders.
· Uphold and represent a rock-solid brand image.
· Ensure our stores are kept clean and sanitized for our Team and Customers.
· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.
· Provide amazing Customer service.
· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· Demonstrate your own style while working in a diverse work environment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store.
WHAT'S IN IT FOR YOU?
· Join a winning Team who is the best pizza company in the world & in every neighborhood!
· Complete all RPM world class training programs to ensure you are set up for success in your role.
· Work flexible fun hours and enjoy great product discounts.
· Opportunity to continue your development through RPM Pizza College.
· This is the first step for many to owning your own Dominos store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly (meaning hours vary by week) position with competitive pay.
· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
· 401K program available.
Qualifications
· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
· Strong communication and basic math skills to count change.
· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
· Apply on jobs.dominos.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Shreveport, LA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative with Tyler Fredieu State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Shreveport, LA
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 after spending eight years in the insurance and financial services industry, which gave me a strong foundation for understanding clients needs and helping them protect what matters most. Im a proud LSU graduate, a devoted husband, and a parent to four amazing kids three girls and one boy. My love for Louisiana culture runs deep, and that same passion carries into the way I run my business.
Our office is built on the values of consistency and integrity. We strive to create a supportive, welcoming environment where both our team and our customers feel valued and cared for. We keep things fun too from simple traditions like Donut Fridays to celebrating wins together as a team.
If youre someone who values doing the right thing, enjoys working in a collaborative environment, and wants to build a meaningful career helping others, youll feel right at home here.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Neil Shipp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Shreveport, LA
Job DescriptionBenefits:
401(k) matching
Flexible schedule
Opportunity for advancement
Competitive salary
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Joel Girouard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Patient access representative job in Shreveport, LA
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Opportunity for advancement
About ASC: At American Screening Corporation (ASC), we are committed to delivering excellence in drug testing, medical supplies, and fulfillment services. Guided by our core values of Integrity, Accountability, Teamwork, Innovation, and Customer Focus, we strive to provide exceptional support to our customers and partners.
Role Overview:
The Customer Service Representative is the front line of ASC, responsible for ensuring every customer receives timely, professional, and accurate support. This role involves handling customer inquiries, processing orders, and resolving issues with a focus on accuracy, efficiency, and service excellence.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, or chat with professionalism and empathy.
Process customer orders from start to finish including order entry, confirmation, tracking, invoicing, and returns.
Verify product availability, pricing, and shipping details before order completion.
Resolve product or service issues by clarifying the customers concern, determining the root cause, and identifying solutions.
Collaborate with fulfillment, shipping, and accounting teams to ensure accurate and timely order processing.
Maintain customer records and document interactions in CRM and order management systems.
Provide product knowledge and guidance to customers with a focus on accuracy and compliance.
Continuously seek ways to improve customer experience through feedback and innovative solutions.
Qualifications:
High school diploma or equivalent required; associate or bachelors degree preferred.
13 years of customer service and order processing experience (preferably in healthcare, fulfillment, or distribution).
Strong verbal and written communication skills.
Ability to multitask, prioritize, and manage time effectively.
Proficiency with CRM systems, order management software, and Microsoft Office.
Detail-oriented with a focus on accuracy in order entry and documentation.
Positive, professional, and team-oriented attitude.
Core Values in Action:
Integrity Ensures accuracy and transparency in all order transactions.
Accountability Takes ownership of order processing and customer resolutions.
Teamwork Collaborates with operations, fulfillment, and shipping teams to deliver on commitments.
Innovation Identifies opportunities to streamline order workflows.
Customer Focus Provides seamless and reliable service from inquiry to order delivery.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Shreveport, LA
Job DescriptionROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Andrew Robinson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative: 9035-B Jewella Ave, Shreveport, LA
Patient access representative job in Shreveport, LA
We are looking for the Best of the Best Full-Time Customer Service Representative: Shreveport, LA Do you have a passion for helping people?Are you always looking for a better way of doing things?Do you embrace change and adapt well under pressure?If you answered yes to the above questions, please continue reading.
American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company.
Thanks to our staffs' unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce.
Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions.
Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day.
Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills:
Math Skills: including the ability to count money.
Social Skills: including the ability to engage & interact professionally.
Problem-Solving Skills: including the ability to negotiate payment terms.
Communication Skills: including the flexibility to work with different personalities.
Computer Skills: ability to use computer programs required to process day to day transactions.
Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork.
Organization Skills: including the ability to utilize filing system.
Other Requirements:
Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer.
Excellent Benefits including;
Health Insurance (up to 80% of premiums paid by company)
Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more!
401K
Paid Holidays
Paid Vacations!
Paid All-Purpose Time Off
Paid Training
Advancement Opportunity!
Unlimited Earning Potential and more!
If you think you have what it takes to be a part of our dynamic team, please apply today!
For more information about American Cash Advance visit our website at ***************************
View all jobs at this company
Customer Service Representative
Patient access representative job in Shreveport, LA
* Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career?
* Do you want to work in an open, office environment?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
* Provide outstanding customer service both on the phone and in-person.
* Market for new and continued customer business.
* Prepare and process loans and income tax returns.
We offer:
* TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
* An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
* Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
* Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
* Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story!