Patient access representative jobs in Bowling Green, KY - 100 jobs

Full-time Description The TOA Therapy Patient Access Representative is our patients' biggest advocate. This role provides patients with top notch customer service and understands TOA physicians, locations, and services inside and out to ensure our patients are getting connected to the best care possible for each unique situation. Receive and manage therapy orders via the Nextgen “Task Basket”. Contact patients to schedule therapy appointments. Answer inbound calls from new and existing patients Review in Nextgen and confirm patient demographics and insurance information Dissect pertinent details such as patient address, availability, to find the most convenient and effective appointment for the patient Schedule patient appointments through NextGen Use critical thinking and your expertise within TOA guidelines to arrive at solutions for patients- even if that means finding a creative resolution Maneuver between multiple screens and multiple systems when documenting information and searching for therapist availability Review online appointment requests and schedule those appointments Handle inbound referrals for your designated physician(s) Reschedule cancellations Respond effectively to time sensitive email communication Other duties as assigned Requirements You have the drive to provide excellent customer service and execute that on a daily basis It comes natural for you to maintain a professional and empathetic tone while conducting phone calls - even when call volumes are high and you're multi-tasking You enjoy corresponding over the phone You're very organized and pay close attention to detail Working with computers comes easy to you- you know the basics of Microsoft programs such as excel, word, and office You enjoy being a part of a team that works collaboratively to achieve goals You successfully work across boundaries, including other TOA roles and clinics Knowledge of patient appointment scheduling is a plus Previous experience working with an EMR, such as NextGen (or similar documentation systems) is preferred High school degree is required, a college degree is preferred TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers.

Scheduling appointments, procedures, and/or surgeries Working with patients, team members, and ancillary services to ensure smooth flow of patient care Multi-line telephone communications Electronic documentation May assist with pre-certifications and authorizations for surgery and procedures. As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings Other duties as assigned/needed

Summary of Job: To recruit, train, certify and maintain foster/adoptive families. To ensure timely re-assessment of each family. To provide on-going training to all families. To raise awareness of the need for foster families and to advocate for foster families. Essential Duties and Responsibilities: Recruit families that are appropriate to the needs of the region. Manage outreach budget and control outreach expenses. Certify families according to all state required mandates. Coordinate and maintain all agency and state required records. Maintain on-going communication and support to foster families. Ensure all families are within compliance on all required trainings. Develop and maintain foster component electronic medical record. Regular and Reliable attendance is required. Completes corrective action of foster homes. Back up on call responsibilities for foster home crisis/emergencies. Key Performance Standards Support families in a way that promotes retention and generates referrals. Ensure Home Studies are written accurately and professionally. Continually evaluate families for quality of care provided to children. Develop community relationships to help support the program. Audit foster home files to ensure compliance with regulatory requirements, including required training hours. Identify target audiences and develop effective outreach strategies. Generate and develop leads for future outreach opportunities. Develop and execute a plan to educate the community and related organizations about the agency's services. Requirements Job Qualifications: Bachelor's Degree required (Social Work, Psychology, or related field preferred) Ideal candidates have experience with public speaking, training, teaching, and/or outreach/public relations.

Receptionist - Precision Eye Care Professionals General & Responsibilities This is an entry-level position for anyone interested in starting a career in the Healthcare/Optical industry. We are looking for someone who is ready to learn new skills and work with a team of healthcare professionals. This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Benefits and Other Information Medical, vision, and dental insurance PTO is available to use after 3 months 401 K matched at 4% HSA and FSA, life insurance, family leave, and more Training and certification, opportunities for advancement Access to a network of over 250 Optometry offices across the United States Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Schedule: Monday-Friday only Status: Part-time (PT) Exemption: Non-exempt Department: Business Office

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees. We are committed to: Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program Supporting clinicians with comprehensive mentorship and professional development opportunities Our Mission: At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another. Job Description The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas. Qualifications 1. Education -- High School Diploma or equivalent. 2. Experience -- 1+ years medical office receptionist experience required. 3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus. 4. Understanding of Medical Insurance Verification & Authorization 5. Excellent Communication skills both verbal & written. Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level. Additional Information Benefits Package includes: Bonus Rewards Program Medical, Dental, Vision and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Generous Paid Time Off 6 paid holidays 401(k) matching Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Employee Assistance Program Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees. We are committed to: Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program Supporting clinicians with comprehensive mentorship and professional development opportunities Our Mission: At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another. Job Description The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas. Qualifications 1. Education -- High School Diploma or equivalent. 2. Experience -- 1+ years medical office receptionist experience required. 3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus. 4. Understanding of Medical Insurance Verification & Authorization 5. Excellent Communication skills both verbal & written. Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level. Additional Information Benefits Package includes: Bonus Rewards Program Medical, Dental, Vision and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Generous Paid Time Off 6 paid holidays 401(k) matching Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Employee Assistance Program Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog

At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: * Provides exceptionally friendly customer service to every patient. * Manages the office phone system: answering calls, transferring calls, answers patients' questions. * Scheduling patient appointments * Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. * Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment. * Assist with any miscellaneous task to ensure the practice is presentable to incoming patients. Requirements: * Strong customer service skills and communication expected. * High School Diploma or equivalent required. * One to three years as a medical secretary preferred. * Experience with EMR strongly preferred. (eClinicalWorks a plus) Why Revere Medical: Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Benefits Offered: Medical coverage (with discounts for using services through Revere), Dental, Vision, HSA with company contribution, Retirement plans, Life and Disability Insurance and much more! Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay starting at $18-19/hr Potential for multi - clinic work What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a Receptionist / Patient Representative driven to create an amazing experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are outgoing, customer service and detail-oriented, organized, and are eager to tackle challenges with empathy and creativity. What you'll do You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: Provide warm client interactions Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home Ensure paperwork, consents, and insurance information is collected and complete Managing the client schedule: You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs You anticipate schedule needs days and weeks in advance You schedule client appointments in real-time as well as those made through our online platform Insurance, payment, and billing : Perform verification of benefit checks with insurance companies Manage and collect client copays and payment balances Discuss and set up payment plans with client Front of the house management: Work with the team to ensure the office is ready, set up, and prepared for the day Collaborate on inventory, keeping the office pristine, and other tasks as they arise Manage phone triage as necessary, coordinating between team members Qualifications Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field Proficiency with Google Suite or Microsoft Office Products Strong computer skills; preferred familiarity with EMRs Tendency to organize and create structure in a fast-paced, dynamic environment Attributes You love interacting with people, practicing excellent communication and interpersonal skills You are exceptional at managing many tasks You focus on the details and are able to organize and prioritize them along the way You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement You thrive in highly collaborative, fast-paced environments Benefits Competitive compensation Health; dental & vision, with an HSA/FSA option 401(k) with employer match Paid time off Paid parental leave Diana Health Culture Having a growth mindset and striving for continuous learning and improvement Positive, can do / how can I help attitude Empathy for our team and our clients Taking ownership and driving to results Being scrappy and resourceful

Patient Service Representative (PSR) - Float Full-Time Are you detail-oriented, customer-focused, and eager to grow with a dynamic orthopedic practice? We are looking for a Patient Service Representative (PSR) to join our team. About Us Sport Ortho Urgent Care is an outpatient practice that is part of a comprehensive orthopedic model. We are committed to offering an innovative experience to patients by having an integrated approach with a team of providers, including Orthopedic Physician Assistants and Physical Therapists. Core Focus We do our individual and collective best to serve each other and our patients through conservative care in musculoskeletal health! About the Role As a Patient Service Representative, you will be the first point of contact for patients and play a vital role in ensuring their experience is welcoming, efficient, and supportive. You will work closely with providers and clinical staff to help patients navigate their care journey. Responsibilities * Greet patients and provide excellent customer service at check-in and check-out * Collect and record accurate demographic and insurance information * Process insurance verifications, pre-authorizations, and referrals * Schedule patient appointments and follow-up visits * Collect patient responsibility payments, including copays, coinsurance, and prior balances * Answer phones and respond to patient inquiries in a professional manner * Support providers and staff with administrative needs for smooth clinic operations Qualifications * 1+ year of experience in healthcare administration (required) * College degree preferred * Strong customer service and communication skills * Knowledge of medical practice procedures, terminology, and EMR systems (preferred) * Familiarity with insurance verification and pre-authorization procedures (preferred) * Team-oriented mindset with attention to detail Benefits * Medical, Dental, and Vision Insurance * Health Savings Account (HSA) * Paid Time Off (PTO) Apply today and join a team where your role truly makes an impact!

Description - Bilingual Patient Services Representative Original Board Approval Date 08/2013 Reports to Revenue Cycle Manager Division Medical Exempt/Non-Exempt Status Non-Exempt Security Roles Patient Services Representative JOB SUMMARY: Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts. Must be bilingual in English and Spanish. PRIMARY DUTIES AND RESPONSIBILITIES: Welcomes patients and visitors by greeting them in person or on the telephone Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Verifies insurance eligibility before patients arrive. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients with provider approval. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Maintains home health orders for Chief Medical Officer to sign when he is in the office. INTERMITTENT DUTIES: Performs other duties that may be assigned by the Revenue Cycle Manager or other member of the administration team. OFF-SITE WORK: Off-site work is required occasionally. Examples include off-site training and health fairs. This position does have the occasional option to work off-site with the supervisors' approval. SKILLS/QUALIFICATIONS: High School Diploma or equivalent required Basic CPR (BCLS) Certification Two years experience working in a related healthcare field Bilingual in English and Spanish is required Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving. Decision Making: Frequent situations arise in this position, calling for careful and analytical judgment. Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public. PERSONAL ATTRIBUTES: Must maintain confidentiality and uphold HOPE's values in performing the duties of the Security Guard; also demonstrate the following personal attributes: Trustworthiness, respectful, possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics. WORKING CONDITIONS: Works in a well-lighted, climate-controlled building. May be exposed to body fluids. Note: This is intended to convey information essential to understanding the scope of the Patient Services Representative position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed. This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995) HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.

Springfield: Registrar - Care Center - 12 shifts, alternating weekends Pleasant View: Registrar - Quick Care - 12 shifts, alternating weekends Status: FT POSITION RESPONSIBILITIES: Responsible for timely and accurate registering of patients. Interviews patient for all pertinent account information. Verifies insurance coverage Demonstrates knowledge of human growth and development and the care of patients appropriate to the ages of patients served. All other duties as assigned QUALIFICATIONS: High School Diploma/GED preferred Excellent communication skills

Job Description About Revere Medical: At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: Provides exceptionally friendly customer service to every patient. Manages the office phone system: answering calls, transferring calls, and answering patients' questions. Scheduling patient appointments Collect co-payments from patients at check-in Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment. Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients. Requirements: Strong customer service skills and communication expected. High School Diploma or equivalent required. One to three years as a medical secretary preferred. Experience with EMR strongly preferred. (Athena a plus) Unlock your Benefit Bundle! Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly. Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance. Need flexibility? Our Vacation Exchange Program has you covered. And that's just the beginning-much more awaits! Why Revere Medical: Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Job DescriptionDescription: ABOUT US: Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training. KEY RESPONSIBILITIES: Patient Care Coordination Assist in providing exceptional care by ensuring timely and accurate appointment scheduling, ensuring patients are well-informed about their visit times, and any needed documentation for their appointments (ex: insurance cards, copays, existing patient balances, etc.) Ensure smooth patient registration by performing all needed pre-registration tasks. Accurately collect and verify patient information during check-in, ensuring that all forms, insurance details, and personal data are completed correctly and securely. Provide prompt responses to patient inquiries and concerns, ensuring all communication is clear, professional, and empathetic. Document patient interactions, updating systems to ensure the accuracy and completeness of patient records while adhering to HIPAA regulations. Ensure 20/20 Patient Experience by: Anticipating patient's registration and billing needs, Anticipating patient's needs, such as water, snacks, etc. Providing consistent customer care Feedback Collection & Patient Advocacy Address and resolve minor patient concerns, escalating more complex issues to local leadership, when necessary. Assist patients in navigating the healthcare system, providing information on services, policies, and procedures to ensure clarity. Ensure smooth patient registration by demonstrating competent data entry accuracy. Collaboration & Administrative Support Maintain patient records, ensuring that all necessary documentation is accurately filed and easily accessible. Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices. Assist with scheduling follow-up appointments and ensuring timely communication regarding patient care plans. Support the implementation of departmental initiatives aimed at improving patient satisfaction and overall care. Other Responsibilities Demonstrate a strong commitment to confidentiality, ensuring that all patient information is protected and handled in compliance with applicable regulations. Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices. Strong attention to detail, ensuring accurate record-keeping and documentation. Participate in all required training and employee engagement activities. Proficient with Microsoft Office Suite or related software Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. KNOWLEDGE, SKILLS, AND ABILITIES: Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication. Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership. Analytical mind- capable of out-of-the-box thinking to solve problems. Professionalism- Displaying cautious, helpful, and ethical behavior. Maintaining composure even under difficult and challenging circumstances. Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients. Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes. Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness. Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization. Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company. Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities. OWNERSHIP SKILLS:? Help foster a positive workplace environment that encourages accountability, collaboration, and transparency.?? Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.? Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.? Aligning job responsibilities and projects with the company's goal and mission.? Pro-active measures in daily work that anticipates problems and develops solutions.? Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.? Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.? Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities. Offer solutions to problems rather than presenting issues. Ask for constructive feedback regarding job performance.??? Share responsibility for actively maintaining "workload items" for clinical and support buckets. PHYSICAL REQUIREMENT: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making. Must be able to be stationary for prolonged periods of time. COGNITIVE REQUIREMENT: Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily. BENEFITS & PERKS:? Generous PTO allowance Holiday Pay Health, Dental & Vision? Life Insurance Short-term disability Long-term disability 401k with discretionary match? Uniform Allowance (clinic only) Professional Development SEES Group LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law. Requirements:

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VIP MS - Station Camp Job Summary: The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. In addition, he/she advocates for patient in resolution of concerns and complaints. . KEY RESPONSIBILITIES Greet patients and guests upon arrival. Scan the reception area periodically to ensure that each patient is checked in. If uncertain, verify patient's status. Proactively communicate wait times or delays to patients at the time of check-in. Provide updates to patients regarding revised wait times. Maintain an organized work area and professional appearance. Respond to each call with the standard greeting: Clinic name or other identifier; Your name; answer call within 3 rings. Place caller on hold with permission from caller and for appropriate time frames. Provide complete transfer assistance to all incoming calls when needed. Demonstrate phone service etiquette. Demonstrate on-stage behavior in all settings viewed by patients or visitors. Demonstrate off-stage behavior expected in all settings when representing VPA. Initiates message by correctly including the following information: Name; At least 2 of the correct identifiers (MR#, DOB, SS#); Reason for call or inquiry; Forwards messages to the appropriate recipient in a timely manner following clinical protocol. Respond to all messages using correct spelling, grammar, and commentary appropriate for medical record documentation. Demonstrate ability to identify and proactively assist a patient or visitor. Provide accurate and complete directional assistance independently or using appropriate resources. Schedule, pull, and prepare patient charts for same-day visit. Organize and prepare patient records daily (pull patient charts and organize chart for visit); Ensure privacy by adhering to sign-in standard format; Ensure accurate patient identification by comparing sign-in data to 2 separate identifiers; Review "display notes" for Referral and Central Registration needs; Accurately determine which account to use for the visit. See Financial Screening Policy regarding payment responsibilities. Collect co-payments. Provide receipt. Determine if referral is needed from insurance and is in place for the visit. Verify demographic & insurance information via open-ended questions: Name-Accuracy and Spelling SSN Address Phone-Work and Home Employer Insurance Information Emergency Contact Information. If insurance has changed, update the registration. Scan insurance cards; Obtain card(s) from patient or guarantor and scan (if new or not in the chart), using designated device; Rank each card as primary, secondary, or tertiary. Imprint with correct patient data Release of Information/Assignment of Benefits Clinical Intake Screening or History Forms Maintain orderly appearance of reception area; Ensure method for accountability of each patient check-in; Proactively communicate with patients about delays; Manage reception area disruptions File lab slips, X-Ray reports, consult letters, and all other correspondence in patient charts; Respond accurately to Frequently Asked Questions Collect self-pay balances per clinic policy; verify whether patient's account shows a credit balance prior to collecting any co-pays; post professional charges. Work with Office Manager to reconcile charge batches, balance cash collections to Use Batch Report daily, reconcile cash discrepancies, prepare deposit and take to central depository or bank (daily), and reconcile petty cash and submit to central depository (daily). Complete Medical Records processes; prepare Outside Medical Records for access during patient visit, either by creating a visit folder for the hard copies or scanning in advance of the visit. Prepare paper patient charts for storage or consolidation with the main medical record. Respond to patient or other requests for medical record copies. Incoming Patient & Referring MD Appointment Requests are scheduled according to clinic standards. Tests, Procedures & Outgoing Referral MD Appointment Requests are scheduled according to clinic standards. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 2 years Education: High School Diploma or GED Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Do you have what it takes to be a Care Coordinator? Do you like to serve the public with extreme kindness and care in a fast-paced environment? Are you a quick learner that takes initiative? Do you enjoy seeing your efforts positively impact people? If you answered yes to these questions, please read on... Rice's Pharmacy is looking for a Care Coordinator to help serve our patients. Responsibilities include: Being the primary point of contact for our patients Being a source of kindness for all patients Constantly smiling Supporting the Pharmacy staff in communicating prescription information Building relationships with our patients Focus attention on our patients Point of Sale operations Cash drawer management Preferred Requirements and Skills: Excellent relational skills Ability to chat with people of all ages Ability to serve all types of people Enthusiasm for developing relationships with people Excellent verbal communication skills Ability to handle issues and complaints with care, concern and grace Organized and detailed oriented Background in customer service A few things about us: Team environment that works well together Serve a small community with extreme love 50 years of serving Ohio County, KY We work really hard and love what we do

Job Title: Patient Coordinator Company: McPeak Vision Travel: Travel to our other office in Bowling Green, KY will be required as needed. We do pay mileage reimbursement! Perks: Full benefits package, including Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Competitive base pay Employee discounts Hours: Full Time Our offices are open Monday-Friday 7:15am-4:30pm You may need to work a little earlier/later as needed Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: Provides exceptionally friendly customer service to every patient. Manages the office phone system: answering calls, transferring calls, answers patients' questions. Scheduling patient appointments Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment. Assist with any miscellaneous task to ensure the practice is presentable to incoming patients. Requirements: Strong customer service skills and communication expected. High School Diploma or equivalent required. One to three years as a medical secretary preferred. Experience with EMR strongly preferred. (eClinicalWorks a plus) Why Revere Medical: Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Benefits Offered: Medical coverage (with discounts for using services through Revere), Dental, Vision, HSA with company contribution, Retirement plans, Life and Disability Insurance and much more! Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Responsible for timely and accurate registering of patients. Interviews patient for all pertinent account information. Verifies insurance coverage Calculate patient estimated responsibility due at time of service Understand insurance deductibles, co-pay, coinsurance in order to explain and educate patient Verifies past due amounts Request/collects patient payments and issues receipts Understands financial payment options available to patients Open/close individual cash bag assuring in balance Makes appropriate documentation in system Answers and directs incoming calls including “stat” calls as well as cover PBX when needed Demonstrates knowledge of human growth and development and the care of patients appropriate to the ages of patients served. Adheres to HIPAA privacy regulation in accordance with hospital's policies and procedures All other duties as assigned. QUALIFICATIONS: High School Diploma/GED preferred Current BLS (or obtain prior to the completion of orientation) Excellent communication skills