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Senior Patient Registrar
Pride Health 4.3
Patient access representative job in New York, NY
Job Title: Senior Patient Registrar
Assignment Duration: 24 weeks
Shift: Monday-Friday, 9:00 AM - 5:00 PM
Break: 45-minute unpaid break
Pay Rate: $28/hour
Job Summary
The Senior Patient Registrar is responsible for patient registration, demographic and insurance verification, and providing excellent customer service in a fast-paced healthcare environment. This role requires strong clerical, data entry, and communication skills, with a preference for experience in a cardiology or medical office setting.
Required Qualifications (R)
High School Diploma or GED
Minimum 3 years of clerical experience in a healthcare or administrative setting
Data entry speed of 4,500 keystrokes per hour
Strong customer service skills
Excellent verbal and written communication skills
Proficiency in telephone systems, keyboarding, and basic computer applications
Knowledge of health insurance benefits and requirements
Ability to work independently and as part of a team
Preferred Qualifications (P)
Some college coursework
3-5 years of experience in a cardiology, medical, or secretarial setting
Strong proficiency with Electronic Health Records (EHR) systems
Knowledge of medical coding, including ICD-9 and CPT-4
Prior customer service experience in a healthcare environment
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
$28 hourly 1d ago
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Medical Receptionist/Sales Superstar
Allcare PT
Patient access representative job in New York, NY
Don't even think of applying for this job if you are not the absolute best at selling and closing sales What If you are NOT in the top 5% of possible applicants... save yourself the time and do not apply. We are not kidding Huh? Yup, move on. Why bother if you are not passionate about selling, you know who you are if you like to sell.
No really this is not your typical medical office receptionist job.
Look, you may or may not have experience working in the medical industry, but there is a bad psychology with Medical Care... people think it should be free
Well, we don't believe that care of any sort that is extremely valuable and differentiated should be free.
Do you? If so, please move on, you will not fit this role.
This is not a simple smile clock in and take some phones during the day and do you take my insurance kind of calls.
If you are still reading this and still not turned off then read the next line because the potential to make serious money is there
Do you want to make up to $70,000 while having a positive impact on people's lives?
Sound good?
We are a passionate group that goes against conventional medicine. A maverick group doing things others can't and so we charge for our special care
We believe in helping people avoid surgeries and we also go out of our way to consult them and solve their problems.
Oh, and we infuse wellness into our core by transforming people's lives into amazing healthy lifestyles...
Do you like that purpose? If we do not move on, we only want someone highly purpose driven who wants and believes in our deeply rooted purpose.
Are you someone who values your own health? People buy services from people they trust and like! People aspire to progress and stay young and youthful and we literally transform people's lives with the solutions we provide.
Are you excited by the possibilities?
HERE BELOW IS WHAT WE EXPECT FROM YOU DAILY
Schedule Control manages schedule control and manages expectations before they arrive, so there are no surprises.
Book future appointments and fill up the schedule for us relentlessly despite people's excuses for parking issues, time limits, and other weak excuses
Pick up phones with gusto communicating the value of our services and speak with such clarity communicating the value vividly explaining why our prices are worth it every single time
Hold lengthy conversations of at least 8 to 10 minutes patiently to ensure patients are bought into our unique service.
Provide an exceptional waiting room environment for clients so they will look forward to coming back in
Ensure all new patients show up for their scheduled exams and follow up with your team of therapists and admins to get every single lead rescheduled
Communicate with patients in real time live while double tasking and taking a credit card payment and maybe pushing a text reminder out occasionally you will have octopus' hands many times and you won't mind.
Collaborate with the marketing team on new campaigns and offers and be hyper aware of the cost of all services
Collect and manage cashflow to ensure we are not letting people skip their owed payments on packages that you sell
Ensure we are constantly getting those five stars google review stories
Build relationships with people, staff, clients, family members and get in-house referrals to go up, up, up!
Have difficult conversations with underperforming Physical Therapists who refuse to sign off on plans of care and build team collaboration from them so you can get a team win.
Ensure commitment to care. Without patients returning we have no practice it's your job to get people locked in to their care plan alongside the Physical Therapist team
You believe in efficiency and are super detail oriented to manage papers, doctors' prescriptions, e-faxes, and checks from insurance companies.
You are very systematic and follow a process and inbound collaboration with billers' coders and insurance companies collecting critical data so we can bill efficiently
You are a critical thinker and can arrange staff schedules to keep our office humming and growing and never needing micro management
Ideally you have skills of understanding insurance rules and codes and that's a plus but we can teach you that
Job Musts:
You live in Brooklyn and can get to work daily to open the doors no later than 8:15am to get the day started and you can work until 5 PM minimum
You are flexible and want this as a career move not a job because we want you to grow within this company
You are not going back to school and are a mature person who wants a serious occupation working alongside the principal of the company. You see yourself helping our company thrive and expand and we all grow
Here below is how we expect you to show up daily ...
Attitudes for this job
"Front desk bartender" you hang out with people and make them feel excited to come back,
"The client relations representative", the " brand storyteller on the phone" "host with the most"
You will build relationships and be an influencer in real-time!
You will hate this job unless you can really sell...
You will be required to use your persuasive skills, deep listening skills, rapport building and getting money from people who don't want to part with their money this is so true
They may have a copay and you must collect it daily!
They may have a thousand-dollar bill and you must collect it with a straight face!
They may refuse to sign that check but you are so commanding and persuasive that you will close them and if you don't you will follow up over and over until they see that this is the best logical solution to their problem
You are relentless, driven, precise, confrontational (in a diplomatic way always asking how will you like to pay for that card or cash)
You are a natural closer and you care deeply about what the marketing offer was because you aim to please.
Selling is a wonderful thing if you believe in solving problems for people with known issues that people cannot solve with insurance-based care ...
Only you know if you have the elephant skin to handle rejections, objections like "let me talk to my spouse", or " that's a lot of money" or "why doesn't my plan pay for that?"
Only you know that instead of sympathizing with a grandma who is about to get her knee replacement you empathize with her and explain that we have solutions that are non-surgical that can help her avoid that dangerous procedure
Thats exactly the conversations you need to patiently navigate day in day out and stay focused on helping those folks overcome their mindset that all Medical Care should be free --
Why?
When you go to your lawyer don't they tell you the huge price tag and you say, ok sure.
When you go to your eyeglass store and tell you those new glasses cost hundreds of dollars you pull out your card
When you call your accountant, they charge you a retainer to "consult you on the taxes
Well, we are providing a solution to problems no different than those other consultants yet people have this belief that healthcare is always free or they are reluctant to want to part with their money...
HERES HOW we choose the BEST candidate....
You Must have an AMAZING friendly can-do attitude bringing your own motivation to excel (the ability to handle long shifts dealing with people in pain.
You will be Immersed in so much Knowledge you may also be needed
Here's how you apply...
Because we only have 1 spot for this sales career opening, and we are interviewing now to fill the spot immediately, please email your resume cover letter and follow the emails we will be sending back
Thanks!
$70k yearly 2d ago
Client Services Representative/Customer service representative
Adecco Us, Inc. 4.3
Patient access representative job in Melville, NY
Adecco is assisting a local client recruiting for a Client Services Representative opportunity in New York, NY. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean. If Client Services Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
Responsibilities for Client Services Representative include but are not limited to:
· Provide on‐site customer service and support
· Operate B&W and color reprographics, bindery, and finishing equipment
· Perform fulfillment tasks such as inserting, folding, binding, shrink‐wrapping
· Communicate issues promptly to supervisors and respond to client requests
· Monitor supplies and help maintain process documentation
Candidates for Client Services Representative must meet the following requirements to be considered:
· Strong customer service and communication skills
· Basic technical/computer skills and ability to operate print/bindery equipment
· Ability to multitask and prioritize with minimal supervision
· Physical ability to lift up to 50 lbs and stand/walk/bend for long periods
· Willingness to follow customer site protocols and obtain required clearances
What's in this Client Services Representative position for you?
· Pay: $20/hr.
· Shift: Monday-Friday, Business hours (9:00 AM - 5:00 PM)
· Weekly paycheck
· Dedicated Onboarding Specialist & Recruiter
· Access to Adecco's Aspire Academy with thousands of free upskilling courses
This Client Services Representative is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Client Services Representative position and other opportunities with Adecco in New York, NY apply today!
**Pay Details:** $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$20 hourly 2d ago
Customer Service Representative
Esquire Bank 4.4
Patient access representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 3d ago
Patient Service Representative
Prokatchers LLC
Patient access representative job in New York, NY
Answer incoming calls and electronic requests from patients, family members, and external parties in a professional and courteous manner.
Register new patients and schedule healthcare appointments while ensuring timely, accurate, and compliant data entry.
Verify insurance coverage or determine patient self-pay responsibilities and provide cost estimates.
Handle clerical and clinical messages from patients, family members, and healthcare professionals.
Identify urgent patient situations and coordinate immediate triage.
Remain composed with upset callers, escalating priority issues when needed.
$33k-40k yearly est. 3d ago
Credentialing Specialist
The Goodkind Group, LLC 4.0
Patient access representative job in Farmingdale, NY
Type: Temp to Permanent (Full-Time)
Shift: Days
Hours: 8:30 AM - 4:30 PM or 9am-5pm
The Medical Affairs Credentialing Specialist processes credentialing and re-credentialing applications of physician and allied health practitioners. The Specialist reviews applications, conducts primary source verifications, prepares appointment letters, and maintains Midas database. The Credentialing Specialist contacts internal and external medical office staff, licensing agencies, and insurance carriers to complete credentialing applications.
The Credentialing Specialist should have a good working knowledge of commonly used concepts, practices, and procedures relative to NCQA and Joint Commission standards.
Responsibilities:
Process initial and recredentialing applications for physicians and allied health professional.
On a monthly basis, track expiring licensure and send reminder notices to practitioners.
Collect and verify background information for practitioners using primary and secondary sources by querying various websites.
Enter and maintain practitioner information in Credentialing database, as appropriate
Maintain confidential credentials files and electronic medical staff databases.
Assist with preparation of agenda for Credentialing Committee meetings and distribution of minutes to Committee members.
Provide support during Managed Care, Joint Commission and DOH audits
Additional tasks, as applicable
Requirements:
3-5 years' experience in Medical staff Services and/or Credentialing
CPCS Certification preferred
High School diploma or Equivalency required
B.S. Preferred
Excellent written and verbal communication skills
Excellent technical skills
Excellent interpersonal skills
$35k-44k yearly est. 4d ago
Customer Service Representative
Russell Tobin 4.1
Patient access representative job in Port Washington, NY
Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customer service, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$31k-37k yearly est. 5d ago
Customer Service Representative
Insight Global
Patient access representative job in New York, NY
Title: Customer Service Representative
Duration: 4 month contract
The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families.
Key Responsibilities:
* Contact newly accepted students and their families to welcome them to the program.
* Provide detailed information about the onboarding process, including required documentation, important dates, and next steps.
* Answer any questions students and families may have about the program and the school.
* Assist with the completion and submission of necessary forms and paperwork.
* Coordinate with other departments to ensure a smooth onboarding experience.
* Maintain accurate records of all communications and interactions with students and families.
* Follow up with students and families to ensure all onboarding requirements are met.
* Address any concerns or issues that arise during the onboarding process in a timely and professional manner.
Required Skills & Experience
* High school diploma or equivalent; associate's or bachelor's degree preferred.
* Previous experience in customer service, preferably in an educational setting.
* Excellent verbal and written communication skills.
* Strong organizational and time management skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite and other relevant software.
* Bilingual skills are a plus.
$30k-39k yearly est. 1d ago
Credentialing Specialist - Temporary (Part-Time)
Flexstaff Careers 4.0
Patient access representative job in Syosset, NY
FlexStaff is seeking a temporary Credentialing Specialist, part time (2 days/week) requiring travel between 2 locations during the week (Garden City & Syosset). Healthcare credentialing experience required.
Pay Rate: $25/hr
Job Description
Assures the credentialing of healthcare providers is conducted in accordance with organizational policies, operational procedures, and applicable governmental and regulatory agency regulations and standards. Performs activities associated with verification, tracking inquiries, and follow-up on problems which may delay completion of the file.
Responsibilities
• Obtains source verification of credentials in accordance with prevailing policies and procedures.
• Tracks responses and follows-up on items not received within established cycle periods.
• Reviews completed files with management in accordance with established schedules.
• Maintains credential records.
• Produces management reports regarding operations performance and/or provider credentialing status for internal management and external providers using the health system's verification services.
•Adheres to operating policies and procedures including delivery of completed work and use of resources.
•Initiates correspondence to providers, users, health plans and others as necessary to obtain requisite credentialing information.
• Informs management regarding the status of departmental operations and provider credentialing issues of concern.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Qualifications
• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
$25 hourly 1d ago
Medical Office Receptionist
Gentile Retina
Patient access representative job in Mineola, NY
Experienced Medical Receptionist - Front Desk, Mineola, Long Island.
For Premier Private Ophthalmology Office in Mineola, Long Island (11501), adjacent to Long Island Railroad, Mineola Station and NYU Winthrop University Hospital with affiliated practice in the NYC, East Village (close to Stuyvesant Town / Union Square/ less than 1 block to L train), Both offices are beautiful, newly renovated with a positive vibe and teaching environment.
This is a great opportunity to join a well-established, growing ophthalmology practice. Experience with insurance eligibility, understanding of billing and credentialing a must. Ophthalmology and Eye Care experience preferred. Competitive starting salary and benefits package come with this part-time (possible future full-time) opportunity. If you are interested, please forward your resume to: ************************ and ***************************.
Applicant must be friendly, energetic, highly organized, and dependable with excellent customer service, computer and administrative skills. The ability to effectively and professionally communicate with patients, co-workers, managers and physicians is critical. Candidates must be able to maintain a professional image in appearance as well as over the phone. Providing courteous and friendly service to all patients while contributing to building a positive work environment is key!
***Ideal candidate is someone who can work (2-4 days/wk) in both offices (Long Island and NYC). Days and times needed include Mon., Tues., Wed., and Fridays with Fridays a priority. Typical shift would be 8:00/9:00AM to 4:00/6:00PM
Job Responsibilities include:
• Greet patients, patient registration, telephone coverage and appointment scheduling
*Multi-task
• Ensure patient information is accurate including billing information
• Check patient eligibility and be familiar with in NY insurance carriers including commercial, governmental, Medicare, Medicaid, HMO, etc.
• Answer insurance and collection calls from patients, call insurance companies to verify coverage or receipt of claims, call insurance companies to pre-certify procedures
• Inform patients of medical office procedures and policies
• Maintain and manage patient records
• Move patients through appointments as scheduled
• Collect co-pays and payments
• Obtain external medical reports as required by medical professionals
• Complete other clerical duties as assigned
• Ensure reception area is well maintained, neat, clean, and well stocked.
• Safeguard patient privacy and confidentiality
• Experience in the medical field and understanding of terminology is desirable.
• Ability to work well in a team environment a must.
• Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion.
• Proficiency with reading, writing, and communicating in English.
• Proficiency Problem-solving skills to research and resolve discrepancies.
• Knowledge of medical terminology likely to be encountered in medical claim
• Special projects when needed.
• Great hospitality skills with patients is paramount
$32k-41k yearly est. 1d ago
Senior Medical Biller
M&D Capital Premier Billing, LLC
Patient access representative job in New York, NY
About Us
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role.
Primary Responsibilities
· Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays.
· Ensure clients provide accurate and complete data for timely and compliant claims
· submission.
· Collaborate with the coding team to resolve claims on hold due to incomplete or
· missing information.
· Accurately review and process patient encounters in compliance with coding and
· billing regulations.
· Demonstrate understanding of various surgical specialties and their specific billing
· requirements.
· Identify gaps or deficiencies in clinical documentation, work with physicians to
· clarify and improve records.
· Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations.
· Participate in internal billing audits and implement process improvements based on
· audit findings.
· Work proficiently within Electronic Medical Records (EMR) systems.
· Perform additional billing-related tasks and responsibilities as assigned.
Qualifications
· Proficient in CPT and ICD-10 coding.
· In-depth knowledge of CMS, LCD, and NDC billing requirements.
· Familiar with both CMS-1500 and UB-04 billing formats.
· Proven ability to independently identify and resolve billing and coding issues.
· Strong attention to detail with excellent analytical and organizational skills.
· Experience with commercial insurance payers.
· Prior experience with surgical billing required.
· Familiarity with Epic EMR system is preferred.
· 3-5 years experience in a billing position or related position
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $70,000 to $95,000 annually, commensurate with experience.
$33k-41k yearly est. 5d ago
Online Customer Service Representative
London Jewelers 3.5
Patient access representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$25 hourly 3d ago
Billing Specialist
The Phoenix Group 4.8
Patient access representative job in New York, NY
Join a dynamic financial operations team supporting legal professionals and their clients. This role centers on managing client financial interactions, with a focus on invoicing, digital billing platforms, and payment tracking.
Key Responsibilities
Prepare and submit client invoices, including digital formats, ensuring precision and timeliness
Oversee billing workflows, monitor deadlines, and provide status updates on outstanding accounts
Review and interpret custom billing agreements with a critical eye for detail
Serve as a point of contact for internal stakeholders, resolving process-related issues and supporting system enhancements
Collaborate directly with designated legal professionals to manage account lifecycles-from initial setup through payment coordination and account reconciliation
Candidate Profile
At least 2 years of experience in billing within a legal or consulting environment
Familiarity with enterprise financial platforms (e.g., Elite 3E, Aderant, eBillingHub)
Exposure to international billing practices and currency variations is advantageous
Strong analytical skills for interpreting financial data and billing trends
Exceptional accuracy and ability to follow complex instructions
Professional communication skills across all organizational levels
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$41k-56k yearly est. 4d ago
Patient Experience Representative III
Mindful Care 4.2
Patient access representative job in New York, NY
The Opportunity The Patient Experience Representative III (PXR III) is responsible for scheduling, communications, and managing documentation while providing exceptional customer/patient service. This role requires a passion for helping others and to be able to support and advocate for the best possible patient service we can provide.
Responsibilities
Scheduling appointments for new and existing patients
Reviewing New Patient appointment requests and obtaining the required documentation for check in
Checking insurance eligibility and benefits
Managing in-person visit collections
Handling patient communications via email, text, and phone as needed
Addressing prescription (Rx) issues and requests
Preparing and sending appointment confirmation letters
Issuing work and school excuse letters
Processing incoming New Patient referrals
Coordinating emergency activations as needed
Supporting TMS services for in-person visits
Additional tasks assigned by management
Candidate Profile
High school diploma or equivalent required, college degree preferred
Previous experience in healthcare is preferred
Prior customer service experience, medical or mental health practices preferred
Must be bilingual - Spanish/English
Excellent interpersonal skills and professional manner
Strong verbal and written communication skills
Ability to schedule appointments depending on the patient needs
Must be well organized and attentive to details
Must be able to multi-task and prioritize work in a fast-paced work environment
Must have strong computer proficiency
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Position Type & Schedule
Type: Regular Full-time
Schedule: Monday - Thursday - 9am-7pm
100% in-person
Location - W. 45th St, New York, NY
Compensation and Benefits
Competitive base salary range of $20-$23 per hour.
Opportunities for career growth and skill development.
Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more.
Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony
Why Join Mindful Care
At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law
$20-23 hourly 1d ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Patient access representative job in Westport, CT
Job DescriptionSalary: Hourly based on experience
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture:Understanding how a single decision can influence multiple outcomes down the line
Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
$41k-68k yearly est. 9d ago
Patient Representative
Miravistarehab
Patient access representative job in Glen Cove, NY
State of Location:
New York Our PatientRepresentatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
PatientRepresentative: 25 hours/week (Part-Time)
Glen Cove, NY
$18-20/hr
Schedule: M-W-F afternoon and Tuesday-Thursday mornings
(Hours can be flexible)
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$18-20 hourly Auto-Apply 51d ago
Customer Service Representative
Prokatchers LLC
Patient access representative job in New York, NY
Job Title : Customer Service Representative
Duration : 2+ months contract (Possible extension )
Education : High school degree
Shift Details : M-F schedule 9A-5P
Job Description:
• Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
• Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
• They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support.
• The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
$30k-39k yearly est. 5d ago
Medical Billing and Collections Specialist $ 38 - 48/hr
Adecco 4.3
Patient access representative job in Bridgeport, CT
Medical Billing & Collections Specialist
We're seeking a Medical Billing & Collections Specialist to support our revenue cycle operations. In this role, you'll ensure accurate and timely resolution of billing inquiries and collection of clinic, patient, and insurance revenue-all while providing exceptional customer service.
Key Responsibilities:
Maintain patient and client billing records and collect payments.
Submit clean insurance claims and follow up on outstanding balances.
Assist patients and clients with billing questions via phone and email.
Post payments, denials, and reconcile daily transactions.
Analyze accounts receivable, resolve claim denials, and monitor payer trends.
Qualifications:
Associate degree or equivalent experience.
Knowledge of medical billing conventions (CPT, ICD-10, CMS-1500).
Strong understanding of insurance payor requirements and patient out-of-pocket costs.
Excellent communication skills and proficiency in MS Word & Excel.
Ability to work collaboratively, maintain confidentiality, and meet deadlines in a fast-paced environment.
Location - Trumbull, CT
Pay range - $ 38 - $ 48 hr
Temp assignment - 3 - 6 months
IMMEDIATE OPENING - APPLY NOW
Adecco is a global staffing agency offering Temp, Temp-to-Hire and Direct Hire position.
Pay Details: $38.00 to $48.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$30k-35k yearly est. 7d ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Patient access representative job in Westport, CT
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture: Understanding how a single decision can influence multiple outcomes down the line
Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
$41k-68k yearly est. 9d ago
Patient Representative
Miravistarehab
Patient access representative job in Baldwin, NY
State of Location:
New York Our PatientRepresentatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Part Time PatientRepresentative (20 hours/week)
$16-18/hr
Baldwin, NY
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$16-18 hourly Auto-Apply 60d+ ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Brentwood, NY?
The average patient access representative in Brentwood, NY earns between $29,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Brentwood, NY
$37,000
What are the biggest employers of Patient Access Representatives in Brentwood, NY?
The biggest employers of Patient Access Representatives in Brentwood, NY are: