Patient access representative jobs in Bryan, TX

JOB TITLE: Front/Back Office Coordinator SUPERVISION RECEIVED: Direct supervision from Practice Administrator and Office Supervisor. Greet patients upon arrival and check patients in on a daily basis. Collect all co-pays from patients if applicable. Obtain photo ID and insurance card to be scanned into system. Check patients out as needed to assist with patient flow. Prepare deposits. Prepare end of day batch sheet. Prepare encounters and SOAP notes for the following business day. Create new patient chart in SOAP upon patients arrival. Send all paperwork to appropriate departments via inter-office mail. Book appointments in HST system when applicable. Confirm appointments for the following business day. Assist with office duties that can be performed at the check in desk. Assist with maintaining a pristine office. Maintain a neat and clean work environment. ESSENTIAL FUNCTIONS: Must arrive prior to start time in order to become situated before patient's arrival. Perform all office duties required. EDUCATION: High School Diploma, with 1-2 years experience in healthcare background KNOWLEDGE: Knowledge of clinic policies and procedures. Knowledge of computer systems, programs. Knowledge of medical terminology. SKILLS: Must be able to multi - task. Must be able to express compassion and kindness to patients calling and being seen in the office. Must maintain a professional and upbeat attitude. Skill in written and verbal communication and customer relations. ABILITIES: Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much patient contact. Occasional evening or weekend work. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Job Summary and Responsibilities Responsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record. Provides information to patients so they may fully utilize and benefit from the clinic services. Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival. Oversees waiting area. Organizes patient flow. Answers phone in pleasant manner and deals with patient needs expeditiously. Uses EMR to generate information necessary for billing. Verifies and updates patient information. Collects copay. Obtains patient signatures as needed. Completes necessary paperwork and issues receipts. Collects and enters patient's insurance information into data base. Responsible for managing, directing, and monitoring coding activities on all services including distributing the daily charge tickets to the billing company. Obtains referral information. Schedules surgeries, outpatient appointments and admissions. Sends/receives patient`s medical records. Assembles patient's charts for next day visits. Responsible for planning, organizing and directing all aspects of the medical records. Responsible for assisting physician with clerical tasks. Coordinates service requests. Maintains clinic office and equipment. Informs the administrator of operational problems. Responsible for mail room functions including sorting and distribution of mail. Orders and inventories supplies. Assists with training and supervision of staff, helping them develop performance goals and objectives. Responsible for assisting patients with questions on insurance claims, home healthcare, and medical equipment. Responsible for administering, directing, planning, and coordinating all office activities. Provides information to patients so they may fully use and benefit from clinic/office services. Job Requirements Education Required: High school graduate Experience Minimum 1 year clinic experience preferred Skills Required: Computer programs/EMR

Job Summary and Responsibilities As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations. To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience. * Performs collection functions and financial assistance for payment methods * Conducts interviews with patients and/or family members * Collect and/or negotiate point of service payments or link to financial assistance programs * Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff * Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures * Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures Job Requirements Required * High School Graduate, upon hire or * High School GED, upon hire and Preferred * One (1) years of experience, upon hire preferred Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Patient Registration Coordinator Career Growth Opportunities, Health Benefits, Paid Time Off Community Dental Partners - revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra is who we are. We're committed to a culture of values. We believe in a bigger picture: one in which everyone has the tools, training, and support they need to work their best and bring their skills and service to their community. We are in the relationship business where it's more than just dentistry. Our core values are built on a foundation of treating our patients, and team members and work - like GOLD! What we do matters. We are passionate. We work as a team. We stand for excellence-always. Interested in joining our team? BENEFITS & PERKS: 401(k) Health (PPO/HSA), Vision, Dental, Disability insurance (STD/LTD) Accident Insurance Life Insurance Employee, Spouse, and Child Life Insurance Options Paid Time Off Holiday Pay Hep B and CPR Certifications Career Growth Opportunities Company provided online learning courses Competitive Compensation Paid training Employee fun days Holiday celebrations Employee Assistance Program (EAP) Perks @ Work, Employee Discount Program Employee, Spouse, and Child Life Insurance Options Accident Insurance THE POSITION: The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office. The Patient Registration Coordinator is someone that has the opportunity to bring a smile to the patients, to be able to give them a wonderful patient experience. This role provides the bridge between the front and back of the office. They are able to support the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you! ESSENTIAL DUTIES: Greet patients upon arrival Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hands out the paperwork to the patient according to their needs handles routine questions and reviews the paperwork for accuracy when it is turned in. Change and update patient(s) status in the computer according to establishes guidelines Verifying insurance and frequencies when needed. This greeter will assist with attaching payments, sending claims, checking billable x-rays Clean/maintain front office area/lobby Perform other duties as assigned REQUIREMENTS: High school diploma or GED preferred. ** Dental Experience is Required ** OTHER QUALIFICATIONS: Customer Service Skills - must be able to provide excellent patient service to ensure their dental needs are being met. Multi-Tasker - ability to prioritize and address multiple demands concurrently. Communication - must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary. Team Mindset - the ability to work within a team for the good of the patient. Positive Problem Solver - ability to think on your feet and find solutions to a variety of unique issues. Schedule and Location: Monday-Friday Safari Dental (K&N Dental) CDP is an Equal Opportunity Employer Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Internal ID: CDP100

At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith Job Title: CSEY Care Coordinator - Brazos County Job Status: Full-time, exempt, grant-funded Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802 Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governor's Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families. The primary functions of the CSEY Care Coordinator are to implement Unbound Now's care coordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governor's Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional care coordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for care coordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the care coordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings. Compensation: Annual salary Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense. Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible. Working Conditions: Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system. Job Responsibilities: Build consensus among regional partner agencies to establish protocols Implement Unbound Now's care coordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Team's expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT Share 24/7 remote care coordination line with co Care Coordinator Complete CSE-ITs as needed Secure and retain the release of information and consent for care coordination services. Encourage engagement of CSEY advocacy services. Facilitate rapid response meetings, service staffing meetings, and family engagement meetings. Schedule and facilitate regular meetings of advisory councils in the service region Take care not to release confidential information without parent/guardian consent. Support the regional care coordination team in promoting and hosting awareness events and education/training events. Facilitate case analyses by the regional care coordination team Facilitate data evaluation sessions by the regional care coordination team Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop Attend weekly meetings with the co-CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team. Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives. Participate in regular gatherings of all Unbound Now care coordination staff to ensure consistency in service delivery and adherence to policies and protocol. Be prepared to share about Unbound Now's care coordination services as needed. Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Now's electronic case management system (generally same day) Develop and maintain good working relationships with essential regional partners, including but not limited to the children's advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorney's office. Facilitate partner commitment, consistency, and accountability. Seek and review feedback from regional partners Share 50/50 responsibility for 24/7 crisis line with co-care coordinator Following CCT protocols, obtain consent and contact the CSEY Advocate Agency Alert the medical provider receiving the victim from LE or DFPS Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT Start a case management file for the survivor Share 50/50 responsibility for RRM-C and RRM-NC duties After a case management file has been opened Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed. Coordinate RRM with CCT Notify, schedule, facilitate, and document RRM to capture all decisions and action plans. Perform all follow-up activities for any RRM conducted by the coordinator Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming If applicable, follow up with the entity responsible for submitting the referral documentation to the placement agency Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT. Send out the action plan to all CCT members. Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load) Facilitate information sharing with MDT to provide updates for upcoming SSMs responsible for facilitation, coordination, documentation, and management of assigned cases Manage community relations and nurture, and develop advisory council partner relations Host education/training events Promote education/training events Co-Host advisory council meetings Conduct data evaluation sessions with the advisory council Attend weekly meetings with the Care Coordinator Program Director to provide updates and collaborative discussion of care coordination efforts Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately Complete all Unbound Now required training on time Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Desired Outcomes: Youth and their families in the service region are consistently served with professionalism and compassion. Compliance with CSTT expectations for care coordination was upheld in the service regions. Excellent working relationships with regional partners Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting Community and regional partner agencies understand Unbound Now's care coordination services, with strong public presentations and written materials available as needed Working Relationships: Supervisor: Care Coordination Program Director Works with: Regional partner agencies and Unbound Now HQ staff Experience and Education: Bachelor's degree in social work or related field Experience working with youth who have experienced commercial sexual exploitation Experience working collaboratively with regional partner agencies Proficient in facilitating awareness presentations and training Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects Ability to empathize with stakeholders' perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process Experience with documentation in a cloud-based case management software Experience facilitating protocol development Trained and experienced in trauma-informed care Job Requirements: Mature Christian faith, as evidenced by participation in a local Christian church. Three references (supervisor, professional, personal) Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check. Pass employment eligibility verification. Ability to build and maintain consensus Excellent organizational and administrative abilities Excellent communication and interpersonal skills Strong public presentation skills, in person and online Culturally competent Ability and willingness to maintain the confidentiality of sensitive information Ability to problem-solve and think creatively as needed Ability to work both in highly structured and unstructured settings Abide by Unbound Now policies at all times Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid driver's license, and car insurance Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process. Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Complete all Unbound Now required training on time Physical and Driving Requirements Must possess a valid driver's license and be able to operate a personal or company vehicle as needed for work-related travel. Demands the ability to respond on scene during all hours of the night. Occasional physical demands may require the ability to lift or carry loads up to 50 pounds. Frequent demands require close visual attention to detail and prolonged periods of mental concentration.

Scheduling Coordinator opening in a thriving dental practice! Safari Dental and Orthodontics is a fast paced and exciting dental practice seeking that dynamic personality to help us serve our patients in an extraordinary way! We provide pediatric, general and orthodontic services. We have an immediate opening for a Scheduling Coordinator. The Scheduling Coordinator responsibilities include, but are not limited to:  Greet all patients and check them in  Answer and respond to telephone calls with professionalism and according to office policy  Make appointments  Call and confirm appointments  Review schedule to minimize scheduling mistakes and take steps to optimize efficiency  Fill any schedule holes  Review and restock supplies for reception  Review the office for a neat, professional appearance and make necessary changes  Receive and Send Head Start dental exam forms  Keep up with I-pad maintenance  Keep patients posted on delays  Cleaning duties  Change answering machine and post office signs as necessary  Perform additional tasks as necessary or assigned to achieve office/company goals Key Qualifications for the ideal candidate: ● Fits our dynamic culture and values ● No experience required ● A self-starter with a positive outlook ● Attention to detail, friendly and outgoing personality ● A strong service mentality, supports the needs of patients ● Team oriented ● Spanish Speaker a plus!

Job Title: Registrar, MS Reports to: Principal Wage Status: Non-Exempt Pay Grade: Paraprofessional - PG 4 Dept/School: Assigned Campus Days: 240 Primary Purpose: Under direct supervision provide reception and clerical assistance for the efficient operation of the campus counselor' office Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Ability to multitask Ability to maintain accurate and audible records Proficient keyboarding skills and maintain files Ability to use personal computer and software Ability to develop or maintain spreadsheets, database, and word processing Effective organization, communication, and interpersonal skills Ability to follow written instructions Ability to operate multi-line phone system Understanding of high school credits and criteria for Texas High School graduation(preferred) Experience: Three years clerical experience Major Responsibilities and Duties: Coordinate with counseling team to maintain a smooth and efficient process for student enrollment, withdrawal and records management. Assist counselors with the enrollment, withdrawals, and transfer of students and process applicable records. Process new student records, including requesting transcripts and records from other schools, setting up cumulative folder, and entering student data into appropriate databases. Maintain all permanent records including student cumulative folders, progress and failure reports, class rosters, schedule changes, and grade books. Coordinate grading process, including verification and correction of grades. Communicate with staff regarding grading process, dates and distribution of report cards. Process and transmit requests for student information, including student transcripts for other high school, colleges and universities. Prepare and distribute University Scholastic League (UIL) eligibility lists. Assist campus administration and counselors with the preparation of reports and student data information. Calculate grade point averages and class rank. Update databases including privacy flag, dropouts/leavers and new students with attendance review issues. Coordinate the deny/restore credit process. Serve as liaison between high school campus and computer services regarding transcripts and report cards. Responsible for providing accurate list of students, per counselors, test coordinators and SPEd personnel, eligible for graduation and ordering diplomas. Communicate with juvenile services and serve as homeless liaison for the campus. Coordinate the ordering and distribution of all graduate materials, including caps and gowns and diplomas. Maintain confidentiality of information. Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Professional Conduct: Maintain professional interactions with staff, parents, community and visitors. Demonstrate the ability to remain calm and withstand pressures. Demonstrate flexibility to change in routine and adapt quickly to changing situations. Demonstrates respect, courteous to peers and visitors and assist fellow workers willingly. Responsibilities: None Equipment used: Multi-line telephone, personal computer, printer, calculator, copier, fax machine, and shredder. Working Conditions: Work with frequent interruptions, maintain emotional control under stress. Repetitive hand motions; prolonged use of computer. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Physical Demands /Mental Demands/ Environmental Factors: The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Regularly sit, talk or hear; frequently required to use hands to finger, handle, or feel; frequent repetitive hand motions; prolonged use of computer; occasionally lift and/or move up to 10-50 pounds; occasionally required to stand, walk reach with hands and arms; vision abilities include close vision; and color vision, regularly work with frequent interruptions, maintain emotional control under stress; the noise level is usually moderate. The employee may spend long hours in intense concentration which requires attention to detail. There are a number of deadlines associated with this position, which may cause significant stress. The employee must also deal with a wide variety of people on various issues. Regularly perform multiple, highly complex, tasks with a need to periodically upgrade skills in order to meet changing job conditions and compliance with legal guideline. Flexibility is required to independently work with others in a wide variety of circumstances and integrating into different school environments. Occasionally work prolonged and irregular hours. College Station ISD does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The district provides equal access to the Boy Scouts and other designated youth groups.

Under general supervision of the Director, the Registrars responsible for timely and accurate scheduling, insurance eligibility and verification, referrals and authorization, patient registration, point of service collection, transfer and discharge of all hospital patients. Serves as the first point of contact for providers and patients, via phone and in person. Supports the hospital in all areas as requested, ensuring the accuracy of demographic and financial data recorded, accurate and timely hand off of patient and/or registration documents and physician orders to clinical care departments, and promotes patient safety by arm banding every patient (Red Rules) at every point of contact prior to the end of the registration process. These duties, performed according to established policy and procedure, result in a positive experience for patients and providers, and ensure the success of the revenue cycle. ESSENTIAL JOB FUNCTIONS Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. Completes registration and scheduling processes according to established protocol, ensuring the integrity of the patient's clinical record. This includes, but is not limited to patient, insurance subscriber, guarantor and physician demographics. Meets standards for customer service, registration accuracy, productivity and upfront collection goals. Reviews registrations daily for quality assurance, and correction of errors prior to close of business (reports provided by supervisor). Researches scheduled appointment log for 3 days out to ensure appropriate insurance documentation, eligibility and verification, completion of referral and/or authorization requirements, and notification to patient of patient portion due at time of service. Reschedules patient within 24 hours of appointment if insurance pre-certification/authorization requirements are not met. Promotes a culture of safety through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment. Arm bands every patient (Red Rules) prior to the end of the registration process. Follows the appropriate check in process to electronically date/time stamp patient arrival and departure/handoff times. Includes compliance with EMTALA rules and regulations when working in the Emergency Room, including appropriate registration of the ER OB patient. Assists patient in registering for and utilization of the Patient Portal to ensure compliance with Meaningful Use. Documents thoroughly and accurately. Flags patient accounts as necessary for collection of past due balances, incorrect demographics, and other critical notifications as needed. Utilizes payer websites and/or eligibility interface for eligibility and benefit detail, and assigns insurance plans according to validated results. Performs and documents pre-certification/authorization at time of service for all registrations in compliance with payer requirements. This includes communication to payer of ALL recorded/ordered procedures. Discusses Coordination of Benefits with patient. Confirms primary payer and records order of payers correctly within the registration profile. Documents account notes with the results of the COB review. This includes the Medicare Secondary Payer Questionnaire when the primary insurance is traditional Medicare. Assigns insurance plans in the correct order in accordance with MSPQ results. Explains registration forms to the expressed understanding of the patient and obtains the signature of the patient or authorized individual in compliance with state and federal guidelines. Completes Medical Necessity screening as required by Medicare for outpatient diagnostic services. Communicates the results to the patient on the appropriately completed Advance Beneficiary Notice (ABN) form for services that fail Medical Necessity Screening. Calculates patient's share of cost and performs point of service collection in accordance with upfront collection policy and procedure; collecting self-pay portions, co-payments, and past due patient portions at the time of check in; all other collections to be collected at discharge. Maintains cash drawer in accordance with established procedures. Participates in the daily reconciliation of cash collected and daily deposit as assigned. Abides by the HMH Legal Compliance Code of Conduct. Maintains a safe work environment and reports safety concerns appropriately. Maintains patient confidentiality and appropriate handling of PHI. Performs all other related duties as required and assigned. Requirements QUALIFICATIONS Education: High school diploma or GED required. Experience: Prior hospital or physician practice experience preferred. Required Skills: Excellent computer skills, oral and written communication and customer service skills. PHYSICAL DEMANDS AND WORKING CONDITIONS Frequent: sitting & reaching. Occasional: standing, walking, lifting, carrying & pushing. Visual and hearing acuity required. Work is inside, with good ventilation and comfortable temperature. Possible exposure to: toxic/caustic chemicals or detergents, communicable diseases, blood-borne pathogens. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Short Term & Long Term Disability Training & Development Wellness Resources

If you are looking for an opportunity to make a difference in the healthcare system, be part of a team, and grow with us, Sandstone Health invites you to apply for this position. As one of the largest and most sophisticated patient-centered offices in our area, we pride ourselves in the quality of our doctors and staff, state-of-the-art equipment and technology, and expert care and support services we provide. We are seeking a Front Desk Coordinator to join our team and be a part of something special, something bigger than your individual efforts. As a Front Desk Coordinator, you will be responsible for managing the general office flow, scheduling appointments, and guiding patients to receive the best care possible. This is a full-time (hourly) non-exempt position with competitive pay based in Magnolia, TX. As a Front Desk Coordinator, you will: Consult and collaborate with other healthcare providers and specialists to arrange patient appointments and treatment plans Check in on patients regularly and evaluate and document their progress Treat patients with empathy and respect while conducting oneself in a professional manner Greeting patients and visitors with a warm and welcoming smile Answering and placing calls to patients, insurance providers, and external healthcare providers Scheduling appointments and managing patient medical records Conducting monetary transactions and managing patient billing inquiries Coordinating external procedure scheduling with other healthcare providers Providing administrative support to the team and managing general office flow Requirements High school diploma or equivalent (GED) Minimum 2 years of experience in a medical office Front Desk preferred Superb verbal and written communication skills to share updates with patients and other medical staff Computer skills and proficiency in Microsoft Office Strong analytical thinking and the ability to handle multiple tasks concurrently Excellent customer service skills to provide ongoing support for patients and their families Strong organizational and multitasking abilities Ability to handle multiple phone lines, email inquiries, and scheduling requests simultaneously Knowledge of medical terminology, procedures, and billing/insurance protocols preferred Non-smoking and health-conscious individuals preferred What we value: Compassionate Care ❤️ We provide personalized care with compassion and empathy to all our patients. We treat our patients with the same respect and care that we would want for ourselves or our loved ones. Holistic Approach 🌿 We believe in a holistic approach to healthcare, which means treating the whole person, not just their symptoms. Our goal is to identify the root cause of a patient's health issues and create a customized treatment plan that addresses all aspects of their health. Patient Education 📚 We empower our patients with knowledge and education about their health so that they can make informed decisions about their care. We believe that education is the key to achieving optimal health and wellness. State-of-the-Art Technology 💻 We use state-of-the-art technology and equipment to provide the most advanced and effective treatments to our patients. We are committed to staying up-to-date with the latest advances in healthcare technology. Community Involvement 🤝 We are committed to giving back to our community by supporting local organizations and events. We believe in the power of community and are dedicated to making a positive impact on the lives of those around us. Benefits Base Salary: $15 - $17/hour Free Chiropractic Care Discounted prices on supplements and products available in our office. Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Government Holidays) Training & Development Wellness Resources Sandstone Health believes that everyone deserves access to high-quality healthcare, and we are dedicated to providing compassionate care to all our patients. Sandstone Health intends to offer competitive compensation packages that reflect the value and expertise of our employees. Our compensation packages will be determined by job-related, non-discriminatory factors such as experience, skills, and qualifications. In addition to base pay, we offer a comprehensive benefits package that includes health care, paid time off, and other valuable benefits to support the health and well-being of our employees.

Become the heartbeat of our healthcare practice as a Medical Office Specialist! As the welcoming face and voice of our organization, you'll create exceptional first impressions while orchestrating the seamless daily operations that keep our medical practice thriving. This role perfectly blends your passion for patient care with your talent for administrative excellence. Position Overview As our Medical Office Specialist, you'll be the essential bridge between patients and providers. From coordinating appointments to facilitating smooth check-in and check-out experiences, you'll ensure every patient interaction reflects our commitment to compassionate, efficient care. Schedule Enjoy work-life harmony with our family-friendly schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. No evenings or weekends means you can plan your personal life with confidence while building a rewarding healthcare career. Essential Duties and Responsibilities Cultivate positive relationships with patients and providers through clear, compassionate communication that puts people at ease Masterfully manage our appointment system by scheduling, canceling, and rescheduling patient visits with efficiency and attention to detail Enhance patient preparedness through proactive appointment reminders and thoughtful pre-visit planning Handle telephone communications with professionalism and empathy, ensuring calls are routed appropriately with timely follow-up Create a welcoming check-in experience by verifying and updating patient information in our Patient Management system with accuracy and care Perform thorough insurance verification and connect eligible patients with our financial counselor for Sliding Fee Discount programs, helping ensure healthcare accessibility Orchestrate seamless check-out experiences and coordinate follow-up appointments to support continuous patient care Efficiently manage document needs through professional copying and faxing services Process payments with precision, including collecting co-pays and handling credit card authorizations Qualifications High School diploma or GED required Bilingual proficiency in English and Spanish required Location This position is based at our Magnolia, Texas facility (77354) and is an on-site role where you'll be an integral part of our collaborative healthcare team. Join our diverse and dedicated team to make a meaningful difference in patients' healthcare experiences every day! Your warm personality and organizational talents will help create a welcoming medical environment where patients feel valued and supported throughout their care journey.

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country. At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success. What we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority. Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to: * Obtain personal and insurance data from the patient and inputs information into EMR system. * Monitors the flow of patients, including placing patients into rooms as needed. * Completes all necessary insurance forms for registration to ensure proper reimbursement from payors. * Prepares daily deposit, reconciliation, and daily statistical information. * Ensures an adequate stock of front office supplies and proper functioning of equipment. * Answers telephone utilizing quality customer service skills. * Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare. * Manages patient appointments scheduled via the NextCare website * Notifies back office immediately of any urgent medical concerns a patient may be experiencing * Educates patients on services offered by NextCare for their current or next visit * Promptly notifies the Clinic Manager of any patient or employee safety concerns. How you will make an impact The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum. Essential Education, Experience and Skills: Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired Benefits: NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

Job Title : Patient Services Representative (Call Center) Duration : 3 Months Education : High School Diploma or GED Shift Details : 8:00 AM - 5:00 PM Specific Skills : Answer inbound calls and electronic inquiries in a professional and empathetic manner Register new patients accurately and compliantly in the electronic medical record (EMR) Identify and resolve missing or incorrect patient information to ensure accurate billing and reimbursement Verify insurance coverage or determine self-pay responsibility and provide cost information Schedule healthcare appointments, diagnostic tests, and ancillary services according to clinic and provider guidelines Interpret physician orders to ensure correct scheduling Communicate appointment details, preparation instructions, paperwork, and payment expectations Document patient-related clerical and clinical messages for providers and administrative staff Identify emergent patient situations and coordinate immediate triage De-escalate upset callers and escalate priority issues when appropriate Call center experience required General Description: The Patient Access Representative is responsible for professionally and efficiently handling inbound calls and electronic requests from patients, family members, and external partners. This role supports patient registration, appointment scheduling, insurance verification, and issue resolution while delivering excellent customer service in a fast-paced healthcare call center environment. Experience dealing directly with patients is required.

JOB TITLE: Front/Back Office Coordinator SUPERVISION RECEIVED: Direct supervision from Practice Administrator and Office Supervisor. * Greet patients upon arrival and check patients in on a daily basis. * Collect all co-pays from patients if applicable. * Obtain photo ID and insurance card to be scanned into system. * Check patients out as needed to assist with patient flow. * Prepare deposits. * Prepare end of day batch sheet. * Prepare encounters and SOAP notes for the following business day. * Create new patient chart in SOAP upon patients arrival. * Send all paperwork to appropriate departments via inter-office mail. * Book appointments in HST system when applicable. * Confirm appointments for the following business day. * Assist with office duties that can be performed at the check in desk. * Assist with maintaining a pristine office. * Maintain a neat and clean work environment. ESSENTIAL FUNCTIONS: * Must arrive prior to start time in order to become situated before patient's arrival. * Perform all office duties required. EDUCATION: High School Diploma, with 1-2 years experience in healthcare background KNOWLEDGE: * Knowledge of clinic policies and procedures. * Knowledge of computer systems, programs. * Knowledge of medical terminology. SKILLS: * Must be able to multi - task. * Must be able to express compassion and kindness to patients calling and being seen in the office. * Must maintain a professional and upbeat attitude. * Skill in written and verbal communication and customer relations. ABILITIES: * Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much patient contact. Occasional evening or weekend work. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Summary and Responsibilities Responsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record. Provides information to patients so they may fully utilize and benefit from the clinic services. Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival. Oversees waiting area. Organizes patient flow. Answers phone in pleasant manner and deals with patient needs expeditiously. Uses EMR to generate information necessary for billing. Verifies and updates patient information. Collects copay. Obtains patient signatures as needed. Completes necessary paperwork and issues receipts. Collects and enters patient's insurance information into data base. Responsible for managing, directing, and monitoring coding activities on all services including distributing the daily charge tickets to the billing company. Obtains referral information. Schedules surgeries, outpatient appointments and admissions. Sends/receives patient`s medical records. Assembles patient's charts for next day visits. Responsible for planning, organizing and directing all aspects of the medical records. Responsible for assisting physician with clerical tasks. Coordinates service requests. Maintains clinic office and equipment. Informs the administrator of operational problems. Responsible for mail room functions including sorting and distribution of mail. Orders and inventories supplies. Assists with training and supervision of staff, helping them develop performance goals and objectives. Responsible for assisting patients with questions on insurance claims, home healthcare, and medical equipment. Responsible for administering, directing, planning, and coordinating all office activities. Provides information to patients so they may fully use and benefit from clinic/office services. Job Requirements Education Required: High school graduate Experience Minimum 1 year clinic experience preferred Skills Required: Computer programs/EMR Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Job Summary and Responsibilities This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient's visit. This position will also determine eligibility for the hospital's various financial assistance programs. Performs collection functions and financial assistance for payment methods Conducts interviews with patients and/or family members Collect and/or negotiate point of service payments or link to financial assistance programs Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures Review patient account summaries of unbilled charges, billing, payments, and collection activities Obtain all forms required for patients potentially qualifying for financial assistance Review and monitor accounts for inpatients and initiate proper action Ensures payors are listed accurately, pertaining to primary, secondary, and/or tertiary coverage and billing when a patient has multiple third party/governmental payors listed on an account. Process patient accounts and deploy established policies to resolve insurance issues with patient accounts with/without supervision i.e. conference calls with employer, payor and physician office staff Initiate pre‐cert for in‐house patients when required, obtaining pre‐certification reference number, approved length of stay, and utilization review company contact person and telephone number Job Requirements Education & Experience High School Diploma/GED One (1) years of experience preferred

Job Title: Registrar, MS Reports to: Principal Wage Status: Non-Exempt Pay Grade: Paraprofessional - PG 4 Dept/School: Assigned Campus Days: 240 Primary Purpose: Under direct supervision provide reception and clerical assistance for the efficient operation of the campus counselor' office Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: * Ability to multitask * Ability to maintain accurate and audible records * Proficient keyboarding skills and maintain files * Ability to use personal computer and software * Ability to develop or maintain spreadsheets, database, and word processing * Effective organization, communication, and interpersonal skills * Ability to follow written instructions * Ability to operate multi-line phone system * Understanding of high school credits and criteria for Texas High School graduation(preferred) Experience: Three years clerical experience Major Responsibilities and Duties: * Coordinate with counseling team to maintain a smooth and efficient process for student enrollment, withdrawal and records management. * Assist counselors with the enrollment, withdrawals, and transfer of students and process applicable records. * Process new student records, including requesting transcripts and records from other schools, setting up cumulative folder, and entering student data into appropriate databases. * Maintain all permanent records including student cumulative folders, progress and failure reports, class rosters, schedule changes, and grade books. * Coordinate grading process, including verification and correction of grades. * Communicate with staff regarding grading process, dates and distribution of report cards. * Process and transmit requests for student information, including student transcripts for other high school, colleges and universities. * Prepare and distribute University Scholastic League (UIL) eligibility lists. * Assist campus administration and counselors with the preparation of reports and student data information. * Calculate grade point averages and class rank. * Update databases including privacy flag, dropouts/leavers and new students with attendance review issues. * Coordinate the deny/restore credit process. * Serve as liaison between high school campus and computer services regarding transcripts and report cards. * Responsible for providing accurate list of students, per counselors, test coordinators and SPEd personnel, eligible for graduation and ordering diplomas. * Communicate with juvenile services and serve as homeless liaison for the campus. * Coordinate the ordering and distribution of all graduate materials, including caps and gowns and diplomas. * Maintain confidentiality of information. * Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Professional Conduct: * Maintain professional interactions with staff, parents, community and visitors. * Demonstrate the ability to remain calm and withstand pressures. * Demonstrate flexibility to change in routine and adapt quickly to changing situations. * Demonstrates respect, courteous to peers and visitors and assist fellow workers willingly. Responsibilities: None Equipment used: Multi-line telephone, personal computer, printer, calculator, copier, fax machine, and shredder. Working Conditions: Work with frequent interruptions, maintain emotional control under stress. Repetitive hand motions; prolonged use of computer. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Physical Demands /Mental Demands/ Environmental Factors: The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Regularly sit, talk or hear; frequently required to use hands to finger, handle, or feel; frequent repetitive hand motions; prolonged use of computer; occasionally lift and/or move up to 10-50 pounds; occasionally required to stand, walk reach with hands and arms; vision abilities include close vision; and color vision, regularly work with frequent interruptions, maintain emotional control under stress; the noise level is usually moderate. The employee may spend long hours in intense concentration which requires attention to detail. There are a number of deadlines associated with this position, which may cause significant stress. The employee must also deal with a wide variety of people on various issues. Regularly perform multiple, highly complex, tasks with a need to periodically upgrade skills in order to meet changing job conditions and compliance with legal guideline. Flexibility is required to independently work with others in a wide variety of circumstances and integrating into different school environments. Occasionally work prolonged and irregular hours. College Station ISD does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The district provides equal access to the Boy Scouts and other designated youth groups.

Under general supervision of the Director, the Registrars responsible for timely and accurate scheduling, insurance eligibility and verification, referrals and authorization, patient registration, point of service collection, transfer and discharge of all hospital patients. Serves as the first point of contact for providers and patients, via phone and in person. Supports the hospital in all areas as requested, ensuring the accuracy of demographic and financial data recorded, accurate and timely hand off of patient and/or registration documents and physician orders to clinical care departments, and promotes patient safety by arm banding every patient (Red Rules) at every point of contact prior to the end of the registration process. These duties, performed according to established policy and procedure, result in a positive experience for patients and providers, and ensure the success of the revenue cycle. ESSENTIAL JOB FUNCTIONS Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. Completes registration and scheduling processes according to established protocol, ensuring the integrity of the patient's clinical record. This includes, but is not limited to patient, insurance subscriber, guarantor and physician demographics. Meets standards for customer service, registration accuracy, productivity and upfront collection goals. Reviews registrations daily for quality assurance, and correction of errors prior to close of business (reports provided by supervisor). Researches scheduled appointment log for 3 days out to ensure appropriate insurance documentation, eligibility and verification, completion of referral and/or authorization requirements, and notification to patient of patient portion due at time of service. Reschedules patient within 24 hours of appointment if insurance pre-certification/authorization requirements are not met. Promotes a culture of safety through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment. Arm bands every patient (Red Rules) prior to the end of the registration process. Follows the appropriate check in process to electronically date/time stamp patient arrival and departure/handoff times. Includes compliance with EMTALA rules and regulations when working in the Emergency Room, including appropriate registration of the ER OB patient. Assists patient in registering for and utilization of the Patient Portal to ensure compliance with Meaningful Use. Documents thoroughly and accurately. Flags patient accounts as necessary for collection of past due balances, incorrect demographics, and other critical notifications as needed. Utilizes payer websites and/or eligibility interface for eligibility and benefit detail, and assigns insurance plans according to validated results. Performs and documents pre-certification/authorization at time of service for all registrations in compliance with payer requirements. This includes communication to payer of ALL recorded/ordered procedures. Discusses Coordination of Benefits with patient. Confirms primary payer and records order of payers correctly within the registration profile. Documents account notes with the results of the COB review. This includes the Medicare Secondary Payer Questionnaire when the primary insurance is traditional Medicare. Assigns insurance plans in the correct order in accordance with MSPQ results. Explains registration forms to the expressed understanding of the patient and obtains the signature of the patient or authorized individual in compliance with state and federal guidelines. Completes Medical Necessity screening as required by Medicare for outpatient diagnostic services. Communicates the results to the patient on the appropriately completed Advance Beneficiary Notice (ABN) form for services that fail Medical Necessity Screening. Calculates patient's share of cost and performs point of service collection in accordance with upfront collection policy and procedure; collecting self-pay portions, co-payments, and past due patient portions at the time of check in; all other collections to be collected at discharge. Maintains cash drawer in accordance with established procedures. Participates in the daily reconciliation of cash collected and daily deposit as assigned. Abides by the HMH Legal Compliance Code of Conduct. Maintains a safe work environment and reports safety concerns appropriately. Maintains patient confidentiality and appropriate handling of PHI. Performs all other related duties as required and assigned. Requirements QUALIFICATIONS Education: High school diploma or GED required. Experience: Prior hospital or physician practice experience preferred. Required Skills: Excellent computer skills, oral and written communication and customer service skills. PHYSICAL DEMANDS AND WORKING CONDITIONS Frequent: sitting & reaching. Occasional: standing, walking, lifting, carrying & pushing. Visual and hearing acuity required. Work is inside, with good ventilation and comfortable temperature. Possible exposure to: toxic/caustic chemicals or detergents, communicable diseases, blood-borne pathogens. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Short Term & Long Term Disability Training & Development Wellness Resources

Job Description Become the heartbeat of our healthcare practice as a Medical Office Specialist! As the welcoming face and voice of our organization, you'll create exceptional first impressions while orchestrating the seamless daily operations that keep our medical practice thriving. This role perfectly blends your passion for patient care with your talent for administrative excellence. Position Overview As our Medical Office Specialist, you'll be the essential bridge between patients and providers. From coordinating appointments to facilitating smooth check-in and check-out experiences, you'll ensure every patient interaction reflects our commitment to compassionate, efficient care. Schedule Enjoy work-life harmony with our family-friendly schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. No evenings or weekends means you can plan your personal life with confidence while building a rewarding healthcare career. Essential Duties and Responsibilities Cultivate positive relationships with patients and providers through clear, compassionate communication that puts people at ease Masterfully manage our appointment system by scheduling, canceling, and rescheduling patient visits with efficiency and attention to detail Enhance patient preparedness through proactive appointment reminders and thoughtful pre-visit planning Handle telephone communications with professionalism and empathy, ensuring calls are routed appropriately with timely follow-up Create a welcoming check-in experience by verifying and updating patient information in our Patient Management system with accuracy and care Perform thorough insurance verification and connect eligible patients with our financial counselor for Sliding Fee Discount programs, helping ensure healthcare accessibility Orchestrate seamless check-out experiences and coordinate follow-up appointments to support continuous patient care Efficiently manage document needs through professional copying and faxing services Process payments with precision, including collecting co-pays and handling credit card authorizations Qualifications High School diploma or GED required Bilingual proficiency in English and Spanish required Location This position is based at our Magnolia, Texas facility (77354) and is an on-site role where you'll be an integral part of our collaborative healthcare team. Join our diverse and dedicated team to make a meaningful difference in patients' healthcare experiences every day! Your warm personality and organizational talents will help create a welcoming medical environment where patients feel valued and supported throughout their care journey.

Job Summary and Responsibilities This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient's visit. This position will also determine eligibility for the hospital's various financial assistance programs. Performs collection functions and financial assistance for payment methods Conducts interviews with patients and/or family members Collect and/or negotiate point of service payments or link to financial assistance programs Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures Review patient account summaries of unbilled charges, billing, payments, and collection activities Obtain all forms required for patients potentially qualifying for financial assistance Review and monitor accounts for inpatients and initiate proper action Ensures payors are listed accurately, pertaining to primary, secondary, and/or tertiary coverage and billing when a patient has multiple third party/governmental payors listed on an account. Process patient accounts and deploy established policies to resolve insurance issues with patient accounts with/without supervision i.e. conference calls with employer, payor and physician office staff Initiate pre‐cert for in‐house patients when required, obtaining pre‐certification reference number, approved length of stay, and utilization review company contact person and telephone number Job Requirements Education & Experience High School Diploma/GED One (1) years of experience preferred Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.