Patient Representative
Patient access representative job in Bryan, TX
JOB TITLE: Front/Back Office Coordinator SUPERVISION RECEIVED: Direct supervision from Practice Administrator and Office Supervisor. * Greet patients upon arrival and check patients in on a daily basis. * Collect all co-pays from patients if applicable.
* Obtain photo ID and insurance card to be scanned into system.
* Check patients out as needed to assist with patient flow.
* Prepare deposits.
* Prepare end of day batch sheet.
* Prepare encounters and SOAP notes for the following business day.
* Create new patient chart in SOAP upon patients arrival.
* Send all paperwork to appropriate departments via inter-office mail.
* Book appointments in HST system when applicable.
* Confirm appointments for the following business day.
* Assist with office duties that can be performed at the check in desk.
* Assist with maintaining a pristine office.
* Maintain a neat and clean work environment.
ESSENTIAL FUNCTIONS:
* Must arrive prior to start time in order to become situated before patient's arrival.
* Perform all office duties required.
EDUCATION: High School Diploma, with 1-2 years experience in healthcare background
KNOWLEDGE:
* Knowledge of clinic policies and procedures.
* Knowledge of computer systems, programs.
* Knowledge of medical terminology.
SKILLS:
* Must be able to multi - task.
* Must be able to express compassion and kindness to patients calling and being seen in the office.
* Must maintain a professional and upbeat attitude.
* Skill in written and verbal communication and customer relations.
ABILITIES:
* Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.
PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment.
ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much patient contact. Occasional evening or weekend work.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Patient Access Rep II
Patient access representative job in Bryan, TX
Job Summary and Responsibilities This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient's visit. This position will also determine eligibility for the hospital's various financial assistance programs.
Performs collection functions and financial assistance for payment methods
Conducts interviews with patients and/or family members
Collect and/or negotiate point of service payments or link to financial assistance programs
Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures
Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures
Review patient account summaries of unbilled charges, billing, payments, and collection activities
Obtain all forms required for patients potentially qualifying for financial assistance
Review and monitor accounts for inpatients and initiate proper action
Ensures payors are listed accurately, pertaining to primary, secondary, and/or tertiary coverage and billing when a patient has multiple third party/governmental payors listed on an account.
Process patient accounts and deploy established policies to resolve insurance issues with patient accounts with/without supervision i.e. conference calls with employer, payor and physician office staff
Initiate pre‐cert for in‐house patients when required, obtaining pre‐certification reference number, approved length of stay, and utilization review company contact person and telephone number
Job Requirements
Education & Experience
High School Diploma/GED
One (1) years of experience preferred
Where You'll Work
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Customer Service Representative Weekday Priority At Aggieland Safari Tx
Patient access representative job in Bryan, TX
Job Description
Aggieland Safari in Bryan, TX is looking for a part time non-exempt workers to join our Customer Service team. We are located on 18075 FM 974. Our ideal candidate is punctual, strives to enhance the guest experiences, and prioritizes work environment cleanliness .
We are looking for a motivated individuals interested in roles within our customer service departments. This position reports to the Customer Service Managers and the Park Director, and will assist in the daily operations of our park admissions, animal food sales, gift shop, and custodial duties.
Eligible applicants must have open availability and understand that they are expected to work most weekends and holidays. Aggieland Safari is routinely open Thursday through Monday from 9am-5pm. Shifts are scheduled between the hours of 8am and 6pm. The following exceptions apply:
Closed Thanksgiving day, Christmas eve, & Christmas day
Open Monday - Sunday the week of Thanksgiving (excluding the holiday above)
Open Monday - Sunday the week before Christmas
Open Monday - Sunday the week of Christmas
Open Monday - Sunday the week of New Years
Open Monday - Sunday March 9th through 22nd
Eligible applicants should be comfortable working in all weather conditions, as our retail and admissions have outdoor stations/kiosks. The applicant should be able to lift 50 pounds regularly. Applicants must pass a background check.
Experience required:
At least 18 years of age or older.
Legally authorized to work in the United States.
Available to work during the holiday weeks listed above (e.g. weeks of Thanksgiving, Christmas, & New Years)
Available to work 8-16 hours between Monday & Friday each week
Priority will be given to applicants with availability on Monday, Thursday, & Friday
Priority will be given to applicants with availability to work 20+ hours a week during holidays and March dates listed above
Available to work at least 2 Saturdays and 1 Sunday per month.
Experience preferred:
Proven experience in customer service.
Use of Square, FareHarbor, or similar transaction software.
Current CPR/FA Certification or ability to obtain
Examples of Work:
Greets and receives customers in a welcoming manner.
Responds to customers' questions.
Informs guests of all the rules of the park and helps monitor guest interactions.
Assists with inventory, including stocking merchandise.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Processes payments by totaling purchases, processing checks, cash, and credit and debit cards.
Performs routine custodial duties for the park to maintain a clean and welcoming environment for customers. This includes scheduled custodial shifts in addition to other direct customer facing shifts.
________________________________________________________________________
Other Information
There is the potential for park operating hours to be modified the months of March through June to an "open Monday - Sunday" structure, thereby allowing for additional shifts throughout that time frame.
Applicants with interest in cross-training into other departments are encouraged to communicate this during the application and/or interview process for consideration by the management team.
**Please allow at least 10 days for application review prior to reaching out for updates.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Customer Service Representative - Correctional (Customer Service Representative - UNICOR)
Patient access representative job in Bryan, TX
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Overview
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Accepting applications
Open & closing dates
11/13/2025 to 12/05/2025
Salary $63,148 to - $81,480 per year Pay scale & grade GL 09
Location
Bryan, TX
1 vacancy
Remote job No Telework eligible No Travel Required 25% or less - Travel may be required for training and/or work related issues. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
09
Job family (Series)
* 0303 Miscellaneous Clerk And Assistant
Supervisory status No Security clearance Other Drug test Yes Bargaining unit status No
Announcement number BRY-2026-0009 Control number 849987400
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
* BOP Employees in the local commuting area • DOJ Surplus and Displaced (CTAP) Employees in the local commuting area. • Duty Location: FPC Bryan, TX
Duties
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Serves as a Customer Service Representative overseeing the call center telephone service operations handled by inmate work details. Responsible for the day-to-day operation of the call center and supervision of the inmate work details.
Provides expert advice to inmate workers, handling unique situations involving call center support inbound calls from customers, monitoring inmate telephone skills, ensuring proper work flow, paper flow and accountability of the inmate workers.
Responsible for the planning, development, implementation, and evaluation of the call center operation. Prepares and analyzes various reports and backlogs or other operational workload problems.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.
Requirements
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Conditions of employment
* U.S. Citizenship is Required.
* See Special Conditions of Employment Section.
Career Transition Programs (CTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
* 1. Meet CTAP eligibility criteria;
* 2. Be rated well-qualified for the position with a score of 85 or above based on scoring at least half of the total possible points for the vacancy KSAs or competencies; and
* 3. Submit the appropriate documentation to support your CTAP eligibility.
NOTE: Applicants claiming CTAP eligibility must complete all assessment questions to be rated under the established ranking criteria.
Qualifications
To be considered for the position, you must meet the following qualification requirements.
Education:
As a general rule, education is not creditable above GS-05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.
OR
Experience:
You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.
Some examples of this qualifying experience are:
* Experience with assessing problems, complaints and resolving them without supervision.
* Technical knowledge of several computer application program.
* Experience providing expert advice to group members regarding technical content of responses to customer inquiries and complaints.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.
Your eligibility for consideration will be based on your responses to the questions in the application.
Education
See Qualifications Section for education requirements, if applicable.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
Additional information
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution.
The representative rate for this position is $69,259 per annum ($33.19 per hour).
Special Conditions of Employment Section:
Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score of 68 must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.
Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.
The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.
Additional selections may be made if vacancies occur within the life of the certificate.
Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
* your performance and conduct;
* the needs and interests of the agency;
* whether your continued employment would advance organizational goals of the agency or the Government; and
* whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Exceptions may apply. See 5 CFR part 11.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment responses and utilized to determine whether you meet the job qualifications listed in this announcement. If your selections are not supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
There are several parts of the application process that affect the overall evaluation of your application:
* Your resume, which is part of your USAJOBS profile;
* Your responses to the eligibility questions;
* Your responses to the online assessment;
* Your supporting documentation, if required.
Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.
What Competencies/Knowledge, Skills and Abilities are Required for this Position?
The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:
* Ability to persuade and motivate customer.
* Ability to collect, analyze, and interpret information.
* Knowledge of personal computers.
* Ability to organize work while adapting to changing situations.
You may preview questions for this vacancy.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.
* Resume: Resume (includes name and contact information) limited to 2 pages showing relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.).
* To receive credit for experience contained in an application, the experience must be documented:
* Reflecting start date and end date in month/year format (MM/YYYY) AND
* Include the number of hours worked per week.
* SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
* Employees applying with an interchange agreement must provide proof of their permanent appointment.
* Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
* CTAP, Click Here, if applicable.
* College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
* NOTE: If you are selected, official transcript(s) will be required prior to your first day.
For more help, visit USAJOBS Help Center - What should I include in my resume?
We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Magnolia, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in College Station, TX
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Miles Pusateri - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Access Services Scheduling Specialist
Patient access representative job in College Station, TX
The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information.
ESSENTIAL FUNCTIONS OF THE ROLE
Contacts patients or providers for outpatient diagnostic procedures.
Contacts patients to schedule outpatient diagnostic procedures.
Collects patient demographic and insurance information during scheduling phone call with provider or patient.
Validates insurance is in network with the provider.
Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure.
Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure.
Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available.
Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period.
KEY SUCCESS FACTORS
Must consistently meets performance standards of production, accuracy, completeness and quality.
Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills.
Basic computer skills and Microsoft Office.
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - Less than 1 Year of Experience
Medical Receptionist
Patient access representative job in Magnolia, TX
West Woodlands Physical Therapy is an outpatient physical therapy clinic in Magnolia TX that specializes in orthopedics and sports medicine, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. Our physical therapists do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.
Job Description
West Woodlands Physical Therapy is seeking a motivated part-time Medical Receptionist to join our team. If you are a high school or college student this position would be great for you. We provide a friendly, positive environment while delivering high-quality care to our patients, and we are looking for someone who shares the same work ethic. This position is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out.
Qualifications
High school graduate or equivalent
Must have 1+ years of previous medical front office experience
Excellent telephone skills
Proficient in Word and Excel
Previous experience with medical software preferred
Available and flexible with your hours
Close attention to detail
Great time management and organizational skills
Team player attitude and energetic with a focus on excellent customer service
Additional Information
At West Woodlands Physical Therapy, we believe in fostering a rewarding and supportive work environment. We offer:
Compensation of $17-$18 per hour
401k
Mentorship and training
Family-friendly work environment
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
Schedule: Monday through Thursday from 3 pm -7 pm
Medical Receptionist
Patient access representative job in Magnolia, TX
West Woodlands Physical Therapy is an outpatient physical therapy clinic in Magnolia TX that specializes in orthopedics and sports medicine, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. Our physical therapists do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.
Job Description
West Woodlands Physical Therapy is seeking a motivated
part-time Medical Receptionist
to join our team. If you are a high school or college student this position would be great for you. We provide a friendly, positive environment while delivering high-quality care to our patients, and we are looking for someone who shares the same work ethic. This position is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out.
Qualifications
High school graduate or equivalent
Must have 1+ years of previous medical front office experience
Excellent telephone skills
Proficient in Word and Excel
Previous experience with medical software preferred
Available and flexible with your hours
Close attention to detail
Great time management and organizational skills
Team player attitude and energetic with a focus on excellent customer service
Additional Information
At West Woodlands Physical Therapy
,
we believe in fostering a rewarding and supportive work environment. We offer:
Compensation of $17-$18 per hour
401k
Mentorship and training
Family-friendly work environment
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
Schedule: Monday through Thursday from 3 pm -7 pm
Registrar
Patient access representative job in Magnolia, TX
Clerical/Registrar/Registrar Assistant Date Available: 01/05/2026 Additional Information: Show/Hide Magnolia ISD Job Title: Registrar Wage/Hour Status: Nonexempt Reports to: Principal Pay Grade: Clerical 3 Calendar: 207 Days
Dept./School: Assigned Campus
Date Revised:
Primary Purpose:
Responsible for maintaining student records at the campus level. Process student enrollment, transfers, and
withdrawals for the campus.
Qualifications:
Education/Certification:
High school or GED
Special Knowledge/Skills:
Ability to maintain accurate and auditable records
Ability to use personal computer and software to develop or maintain spreadsheets and databases, and do word processing
Proficient keyboarding and file maintenance skills
Basic math skills
Strong organizational, communication, and interpersonal skills
Experience:
Three years clerical experience
Major Responsibilities and Duties:
Records, Reports, and Correspondence
* Maintain physical and computerized records including student cumulative folders, progress and failure reports, class rosters, schedule changes, and grade books.
* Process new student records, including requesting transcripts and records from other schools, setting up cumulative folder, and entering student data into appropriate databases.
* Coordinate grading process, including processing of scan sheets, verification and correction of grades, and printing and distribution of report cards.
* Process and transmit requests for student information, including student transcripts for colleges and universities.
* Prepare and distribute University Scholastic League (UIL) eligibility lists.
* Calculate grade point averages, class rank, and prepare honor rolls.
* Assist counselors with the enrollment, withdrawals, and transfer of students and process applicable records.
* Assist campus administration and counselors with the preparation of reports and student data information.
Other
* Prepare and distribute student identification cards, bus passes, and parking stickers.
* Coordinate the ordering and distribution of all graduate materials, including caps and gowns and diplomas.
* Maintain confidentiality of information.
* Other duties as assigned
Supervisory Responsibilities:
None.
Equipment Used:
Personal computer, printer, calculator, copier, fax machine, and shredder.
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Work with frequent interruptions, maintain emotional control under stress. Repetitive hand motions,
prolonged use of computer. Must be able to lift a minimum of 30 pounds.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Montgomery, TX
Job DescriptionBenefits:
Competitive pay
Bonus based on performance
Flexible schedule
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Daniela Pratt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous State Farm experience preferred.
Must be currently licensed.
Customer Service Teammate
Patient access representative job in Rockdale, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
Preferred:
Morning availability
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Front Desk Coordinator
Patient access representative job in Magnolia, TX
If you are looking for an opportunity to make a difference in the healthcare system, be part of a team, and grow with us, Sandstone Health invites you to apply for this position. As one of the largest and most sophisticated patient-centered offices in our area, we pride ourselves in the quality of our doctors and staff, state-of-the-art equipment and technology, and expert care and support services we provide.
We are seeking a Front Desk Coordinator to join our team and be a part of something special, something bigger than your individual efforts. As a Front Desk Coordinator, you will be responsible for managing the general office flow, scheduling appointments, and guiding patients to receive the best care possible.
This is a full-time (hourly) non-exempt position with competitive pay based in Magnolia, TX.
As a Front Desk Coordinator, you will:
Consult and collaborate with other healthcare providers and specialists to arrange patient appointments and treatment plans
Check in on patients regularly and evaluate and document their progress
Treat patients with empathy and respect while conducting oneself in a professional manner
Greeting patients and visitors with a warm and welcoming smile
Answering and placing calls to patients, insurance providers, and external healthcare providers
Scheduling appointments and managing patient medical records
Conducting monetary transactions and managing patient billing inquiries
Coordinating external procedure scheduling with other healthcare providers
Providing administrative support to the team and managing general office flow
Requirements
High school diploma or equivalent (GED)
Minimum 2 years of experience in a medical office Front Desk preferred
Superb verbal and written communication skills to share updates with patients and other medical staff
Computer skills and proficiency in Microsoft Office
Strong analytical thinking and the ability to handle multiple tasks concurrently
Excellent customer service skills to provide ongoing support for patients and their families
Strong organizational and multitasking abilities
Ability to handle multiple phone lines, email inquiries, and scheduling requests simultaneously
Knowledge of medical terminology, procedures, and billing/insurance protocols preferred
Non-smoking and health-conscious individuals preferred
What we value:
Compassionate Care ❤️ We provide personalized care with compassion and empathy to all our patients. We treat our patients with the same respect and care that we would want for ourselves or our loved ones.
Holistic Approach 🌿 We believe in a holistic approach to healthcare, which means treating the whole person, not just their symptoms. Our goal is to identify the root cause of a patient's health issues and create a customized treatment plan that addresses all aspects of their health.
Patient Education 📚 We empower our patients with knowledge and education about their health so that they can make informed decisions about their care. We believe that education is the key to achieving optimal health and wellness.
State-of-the-Art Technology 💻 We use state-of-the-art technology and equipment to provide the most advanced and effective treatments to our patients. We are committed to staying up-to-date with the latest advances in healthcare technology.
Community Involvement 🤝 We are committed to giving back to our community by supporting local organizations and events. We believe in the power of community and are dedicated to making a positive impact on the lives of those around us.
Benefits
Base Salary: $15 - $17/hour
Free Chiropractic Care
Discounted prices on supplements and products available in our office.
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Government Holidays)
Training & Development
Wellness Resources
Sandstone Health believes that everyone deserves access to high-quality healthcare, and we are dedicated to providing compassionate care to all our patients.
Sandstone Health intends to offer competitive compensation packages that reflect the value and expertise of our employees. Our compensation packages will be determined by job-related, non-discriminatory factors such as experience, skills, and qualifications. In addition to base pay, we offer a comprehensive benefits package that includes health care, paid time off, and other valuable benefits to support the health and well-being of our employees.
Auto-ApplyMedical Office Specialist (Magnolia)
Patient access representative job in Magnolia, TX
Job Description
Become the heartbeat of our healthcare practice as a Medical Office Specialist! As the welcoming face and voice of our organization, you'll create exceptional first impressions while orchestrating the seamless daily operations that keep our medical practice thriving. This role perfectly blends your passion for patient care with your talent for administrative excellence.
Position Overview
As our Medical Office Specialist, you'll be the essential bridge between patients and providers. From coordinating appointments to facilitating smooth check-in and check-out experiences, you'll ensure every patient interaction reflects our commitment to compassionate, efficient care.
Schedule
Enjoy work-life harmony with our family-friendly schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. No evenings or weekends means you can plan your personal life with confidence while building a rewarding healthcare career.
Essential Duties and Responsibilities
Cultivate positive relationships with patients and providers through clear, compassionate communication that puts people at ease
Masterfully manage our appointment system by scheduling, canceling, and rescheduling patient visits with efficiency and attention to detail
Enhance patient preparedness through proactive appointment reminders and thoughtful pre-visit planning
Handle telephone communications with professionalism and empathy, ensuring calls are routed appropriately with timely follow-up
Create a welcoming check-in experience by verifying and updating patient information in our Patient Management system with accuracy and care
Perform thorough insurance verification and connect eligible patients with our financial counselor for Sliding Fee Discount programs, helping ensure healthcare accessibility
Orchestrate seamless check-out experiences and coordinate follow-up appointments to support continuous patient care
Efficiently manage document needs through professional copying and faxing services
Process payments with precision, including collecting co-pays and handling credit card authorizations
Qualifications
High School diploma or GED required
Bilingual proficiency in English and Spanish required
Location
This position is based at our Magnolia, Texas facility (77354) and is an on-site role where you'll be an integral part of our collaborative healthcare team.
Join our diverse and dedicated team to make a meaningful difference in patients' healthcare experiences every day! Your warm personality and organizational talents will help create a welcoming medical environment where patients feel valued and supported throughout their care journey.
Billing and Collections Representative
Patient access representative job in Huntsville, TX
Under general supervision of the Supervisor of Billing, the Billing and Collections Representative completes daily billing and AR follow up for assigned scope, in accordance with established criteria. Includes the daily reconciliation of assigned reports and controls to ensure claims are billed accurately and timely. Coordinates follow up with providers, clinic, and hospital staff as needed. Serves as the first point of contact for customer calls and inquiries regarding billing and claim payment.
Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
Resolves daily billed claim edits and rejections: target Clean Claim rate of 95% or greater:
Resolution of Electronic Billing System (EBS) client, payer, and/or clearinghouse acceptance and rejection reports
Monitor and follow up to identify and resolve discharged not final billed holds (DNFB)
Process Balance Bill claims to next payer after primary/secondary claims are accurately adjudicated
Accurate completion of UB04 and/or 1500 claim form/field requirements, by payer (condition, occurrence and value codes, etc.) for primary, secondary, and tertiary claims
Accurately interpret payer specific Explanation of Benefits (EOB) and Remittance Advice (RA) to identify claim modification and/or special billing requirements
Monitor and release claims to meet Timely Filing requirements
Review/Resolve hold claims and release to billing w/in 24 hours
Submit clean claims for outpatient & inpatient hospital services and Rural Health Clinics
Combine claims as appropriate to ensure compliance with applicable billing rules and regulations, including but not limited to:
CMS Payment Window Rule
Series Claims/Recurring Services
Packaged/Bundled Services
Worker's Compensation
Department of Transportation (DOT)
Accident and Other Liability
Attorney and/or Probate
Balance Billing (secondary/tertiary payers)
Resolves denied claims: target denial rate of < 2% of total net revenue. Identify and resolve recurring payer-specific claim delays.
Authorization, Pre-Certification, and Referrals
Other Billing Issues
Medical Record Copies
Credentialing Issues
Coding
Charge Capture
Medical Necessity and/or ABN Issues
Identify and resolve recurring provider/clinic-specific claim delays: registration demographic profile, eligibility and Iplan assignment, authorization/pre-certification/referrals, medical necessity and/or ABN, charge entry and coding accuracy.
Performance Improvement Opportunities: Compiles information and contributes to the trending of Bill Holds and Denials for performance improvement by Provider, by Payer & by Reason/ Reason Code.
Achieves daily targeted individual productivity and performance outcomes for: daily productivity, Clean Claim submission rate, & quality assurance.
Provides backup as needed to the Scheduling and Registration staff in the Rural Health Clinic by answering phones, scheduling, and performing patient registration.
Abides by the HMH Legal Compliance Code of Conduct.
Maintains a safe work environment and reports safety concerns appropriately.
Maintains confidentiality and appropriate handling of PHI.
Performs all other related duties as required and assigned
Requirements
Education: High school diploma or GED required. Graduate of a formal billing/coding program required.
Experience: Five years of business office experience in a healthcare setting required.
Required Skills: Excellent interpersonal, customer service, problem solving, and written and oral communication skills. Working knowledge of CPT codes and ICD-10 codes.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Short Term & Long Term Disability
Training & Development
Wellness Resources
Patient Access Rep II
Patient access representative job in College Station, TX
Job Summary and Responsibilities This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient's visit. This position will also determine eligibility for the hospital's various financial assistance programs.
Performs collection functions and financial assistance for payment methods
Conducts interviews with patients and/or family members
Collect and/or negotiate point of service payments or link to financial assistance programs
Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures
Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures
Review patient account summaries of unbilled charges, billing, payments, and collection activities
Obtain all forms required for patients potentially qualifying for financial assistance
Review and monitor accounts for inpatients and initiate proper action
Ensures payors are listed accurately, pertaining to primary, secondary, and/or tertiary coverage and billing when a patient has multiple third party/governmental payors listed on an account.
Process patient accounts and deploy established policies to resolve insurance issues with patient accounts with/without supervision i.e. conference calls with employer, payor and physician office staff
Initiate pre‐cert for in‐house patients when required, obtaining pre‐certification reference number, approved length of stay, and utilization review company contact person and telephone number
Job Requirements
Education & Experience
High School Diploma/GED
One (1) years of experience preferred
Where You'll Work
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Referral Coordinator
Patient access representative job in Bryan, TX
Key Responsibilities Referral Management: * Process all incoming referral faxes within three business days. * Follow up on pending referrals, making at least three attempts to contact patients and closing the referral loop by notifying referring providers.
* Manage patient referrals, including discussing details and expectations with patients, verifying insurance eligibility, and maintaining communication with referring providers.
* Adhere to no-show and dismissal policies for patients which includes sending certified letters and/or secure emails to non-adherent patients.
* Discuss referral details and expectations with patients.
* Manage referral lists and schedule patients with appropriate providers.
* Enter complete and accurate patient demographics and insurance information into the EHR.
* Ensure patients insurance is valid and active and covers orthopedic services via performing insurance eligibility checks.
* Maintain communication with referring providers throughout the referral process.
* Register patients via abstracting information from incoming referral documents.
* Utilizing all resources to obtain additional information if and when needed.
Patient Scheduling:
* Schedule new patient appointments, follow-ups, and other necessary pre-visit appointments.
* Answer phone calls and process voicemails, portal messages, and inquiries in a timely manner.
* Ensure provider schedules are fully utilized and assist with follow-up scheduling needs.
* Manage cancellations, reschedules, and no-shows, and correct registration errors as assigned.
* Assist with completing tasks that have been emailed to the scheduling email group.
* Process patient portal messages and inquiries.
* Maintain accurate patient records in the EHR.
* Manage provider schedules, ensuring full utilization.
* Assist providers with follow-up scheduling and other scheduling needs as required.
* Collect outstanding balances when prompted.
* Provide patients with cost estimates for services per policy.
* Fulfill daily assigned duties promptly and efficiently.
Administrative Support:
* Attend and actively participate in team meetings.
* Handle contract clinic scheduling and act as the primary contact for contracted clinics, scheduling patients within specified timeframes.
* Complete daily administrative tasks efficiently and ensure compliance with organizational policies.
Contract Clinic Scheduling:
* Act as the primary contact for contracted clinics, if and when assigned.
* Schedule patients for clinics within specified contract timeframes (e.g., 30 days, 7 days).
* Serve as the primary point person and answer or delegate questions as needed.
Skills, Knowledge and Expertise
Education & Experience:
* High school diploma or equivalent required.
* Experience in the medical field and knowledge of insurance and eligibility is preferred.
* Experience working with Electronic Health Record (EHR) systems is a plus.
Key Competencies:
* Strong organizational skills and attention to detail.
* Excellent interpersonal and communication skills to handle patient interactions with empathy and professionalism.
* Ability to manage multiple tasks in a fast-paced environment and prioritize effectively.
* A collaborative mindset with the ability to work both independently and within a team.
Benefits
* Health Insurance
* 401(k) Plan
* Paid Time Off
* Health Savings Account (HSA)
* Flexible Spending Accounts (FSA)
* Supportive Culture
* Career Growth & Development
Access Services Scheduling Specialist - PRN
Patient access representative job in College Station, TX
The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information.
ESSENTIAL FUNCTIONS OF THE ROLE
Contacts patients or providers for outpatient diagnostic procedures.
Contacts patients to schedule outpatient diagnostic procedures.
Collects patient demographic and insurance information during scheduling phone call with provider or patient.
Validates insurance is in network with the provider.
Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure.
Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure.
Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available.
Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period.
KEY SUCCESS FACTORS
Must consistently meets performance standards of production, accuracy, completeness and quality.
Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills.
Basic computer skills and Microsoft Office.
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - Less than 1 Year of Experience
Medical Office Specialist (Magnolia)
Patient access representative job in Magnolia, TX
Become the heartbeat of our healthcare practice as a Medical Office Specialist! As the welcoming face and voice of our organization, you'll create exceptional first impressions while orchestrating the seamless daily operations that keep our medical practice thriving. This role perfectly blends your passion for patient care with your talent for administrative excellence.
Position Overview
As our Medical Office Specialist, you'll be the essential bridge between patients and providers. From coordinating appointments to facilitating smooth check-in and check-out experiences, you'll ensure every patient interaction reflects our commitment to compassionate, efficient care.
Schedule
Enjoy work-life harmony with our family-friendly schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. No evenings or weekends means you can plan your personal life with confidence while building a rewarding healthcare career.
Essential Duties and Responsibilities
Cultivate positive relationships with patients and providers through clear, compassionate communication that puts people at ease
Masterfully manage our appointment system by scheduling, canceling, and rescheduling patient visits with efficiency and attention to detail
Enhance patient preparedness through proactive appointment reminders and thoughtful pre-visit planning
Handle telephone communications with professionalism and empathy, ensuring calls are routed appropriately with timely follow-up
Create a welcoming check-in experience by verifying and updating patient information in our Patient Management system with accuracy and care
Perform thorough insurance verification and connect eligible patients with our financial counselor for Sliding Fee Discount programs, helping ensure healthcare accessibility
Orchestrate seamless check-out experiences and coordinate follow-up appointments to support continuous patient care
Efficiently manage document needs through professional copying and faxing services
Process payments with precision, including collecting co-pays and handling credit card authorizations
Qualifications
High School diploma or GED required
Bilingual proficiency in English and Spanish required
Location
This position is based at our Magnolia, Texas facility (77354) and is an on-site role where you'll be an integral part of our collaborative healthcare team.
Join our diverse and dedicated team to make a meaningful difference in patients' healthcare experiences every day! Your warm personality and organizational talents will help create a welcoming medical environment where patients feel valued and supported throughout their care journey.
Billing and Collections Representative
Patient access representative job in Huntsville, TX
Under general supervision of the Supervisor of Billing, the Billing and Collections Representative completes daily billing and AR follow up for assigned scope, in accordance with established criteria. Includes the daily reconciliation of assigned reports and controls to ensure claims are billed accurately and timely. Coordinates follow up with providers, clinic, and hospital staff as needed. Serves as the first point of contact for customer calls and inquiries regarding billing and claim payment.
Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
Resolves daily billed claim edits and rejections: target Clean Claim rate of 95% or greater:
Resolution of Electronic Billing System (EBS) client, payer, and/or clearinghouse acceptance and rejection reports
Monitor and follow up to identify and resolve discharged not final billed holds (DNFB)
Process Balance Bill claims to next payer after primary/secondary claims are accurately adjudicated
Accurate completion of UB04 and/or 1500 claim form/field requirements, by payer (condition, occurrence and value codes, etc.) for primary, secondary, and tertiary claims
Accurately interpret payer specific Explanation of Benefits (EOB) and Remittance Advice (RA) to identify claim modification and/or special billing requirements
Monitor and release claims to meet Timely Filing requirements
Review/Resolve hold claims and release to billing w/in 24 hours
Submit clean claims for outpatient & inpatient hospital services and Rural Health Clinics
Combine claims as appropriate to ensure compliance with applicable billing rules and regulations, including but not limited to:
CMS Payment Window Rule
Series Claims/Recurring Services
Packaged/Bundled Services
Worker's Compensation
Department of Transportation (DOT)
Accident and Other Liability
Attorney and/or Probate
Balance Billing (secondary/tertiary payers)
Resolves denied claims: target denial rate of < 2% of total net revenue. Identify and resolve recurring payer-specific claim delays.
Authorization, Pre-Certification, and Referrals
Other Billing Issues
Medical Record Copies
Credentialing Issues
Coding
Charge Capture
Medical Necessity and/or ABN Issues
Identify and resolve recurring provider/clinic-specific claim delays: registration demographic profile, eligibility and Iplan assignment, authorization/pre-certification/referrals, medical necessity and/or ABN, charge entry and coding accuracy.
Performance Improvement Opportunities: Compiles information and contributes to the trending of Bill Holds and Denials for performance improvement by Provider, by Payer & by Reason/ Reason Code.
Achieves daily targeted individual productivity and performance outcomes for: daily productivity, Clean Claim submission rate, & quality assurance.
Provides backup as needed to the Scheduling and Registration staff in the Rural Health Clinic by answering phones, scheduling, and performing patient registration.
Abides by the HMH Legal Compliance Code of Conduct.
Maintains a safe work environment and reports safety concerns appropriately.
Maintains confidentiality and appropriate handling of PHI.
Performs all other related duties as required and assigned
Requirements
Education: High school diploma or GED required. Graduate of a formal billing/coding program required.
Experience: Five years of business office experience in a healthcare setting required.
Required Skills: Excellent interpersonal, customer service, problem solving, and written and oral communication skills. Working knowledge of CPT codes and ICD-10 codes.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Short Term & Long Term Disability
Training & Development
Wellness Resources
Auto-Apply