Patient Relations Representative
Patient access representative job in Fort Myers, FL
Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
Schedule, confirm, and cancel office appointments as patients call in.
Work on referrals and import demographics from patient portal.
Pick up voicemail messages on a daily basis.
Verify patients health plan benefits & obtain authorization, if needed.
Assist patients with questions and/or concerns regarding procedures
Request medical records from doctors and hospitals
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Other duties as assigned
Minimum Requirements:
A high school degree or GED is required for this position.
One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus.
Dependability and Punctuality is Required
Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm
Medical terminology knowledge Preferred
Bilingual (English/Spanish) preferred
Sitting - 100%
Computer (input patient info)
Telephone usage (speaking with patient or referral Physician)
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Part time - Patient Access Representative - Florida Radiology - Admin
Patient access representative job in Fort Myers, FL
Department: Admin Services - FRL Work Type: Part Time Shift: Shift 1/1:00:00 PM to 5:00:00 PM Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour PART TIME Patient Access Representative Outpatient Registration
Are you looking to gain experience in medical registration? Do you thrive in a fast-paced environment and enjoy helping patients?
We are seeking a PART TIME Patient Access Representative to join our Outpatient Registration Team at Florida Radiology Admin, located at 8791 Conference Drive, Suites 1 & 2, Fort Myers, FL 33919.
Why this role is great:
* Perfect schedule for sleeping in or attending morning classes
* Conveniently located near FSW off College Parkway
* Monday to Friday: 1:00 PM 5:00 PM
Join our team and help create a positive experience for every patient at Lee Health Outpatient Registration!
Responsible for providing exceptional verbal and written customer service in a team-based environment. Patient Access Representatives play a key role in the success of Outpatient Registration, as his/her immediate interaction with patients, impacts revenue, repeat visits and patient satisfaction. Must be able to identify issues as they occur and take appropriate actions to resolve them. This position will also include time of service collections and maintaining department work queues. Late hours, holidays, and weekends may be required.
Requirements
Education:High School Diploma or GED Equivalent.
Experience: 1 or more years of Customer Service- Required. 1 or more years of Medical Office Experience- Preferred.
Certification: N/A
License: N/A
Other: Must be organized, dependable, practical and driven.
US:FL:Fort Myers
Patient Services Representative
Patient access representative job in Fort Myers, FL
Job DescriptionDescription:
Quigley Eye Specialist, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.
Hours vary depending on doctors' schedules; Must be available Monday through Friday. Opening and closing shifts rotate.
*Overtime may be required. Must be willing to travel to our different clinic locations.
Job Responsibilities:
Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
Marks the arrival time of patients in the office and makes sure that patients are seen on time.
Scans patients' insurance cards and driver's licenses.
Enters all new patient demographic information into the computer.
Ensures that proper authorization or referral is collected from the patient.
Presents and collects fees, posts payments, and schedules the patient's next appointment.
Monitors accounts that are past due and collects payment at checkout.
Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
Evaluates chart data to verify all information has been received, completed, and signatures obtained.
Benefits:
As a team member at Eye Health America, you'll enjoy:
Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
Matching 401(k)
Employee Discount
Wellness Program
Paid Vacation & Holidays
Uniform Allowance
Training/Advancement opportunities
Requirements:
High school diploma or equivalent.
Prefer at least one year's experience in eye care, or the medical environment.
Customer Service Representative
Patient access representative job in Fort Myers, FL
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 - $22.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyPatient Service Center Site Coordinator/Lead Phlebotomist-Cape Coral
Patient access representative job in Cape Coral, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: 40 hours weekly. Monday thru Friday 7:00am - 3:30pm; Rotating Saturday's 7:30am - 11:30am
Work Location: Walgreens Pine Island - 4 NE Pine Island Rd, Cape Coral, FL 33909
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyPatient Advocate Team Lead (Medical Cannabis)
Patient access representative job in Fort Myers, FL
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.
At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next.
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.
For more information, please visit ********************
Job Summary
The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations.
Duties and Responsibilities
* Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health.
* Provide excellent customer service to all patients while also coaching other team members
* Respect all team members and report all findings to the appropriate manager.
* Administer routine inspections to maintain the accurate inventory of all cannabis products.
* Manage and supervise the activities of patient advocate staff
* Ensure that all Procedures are updated in store to provide the best practice for staff and patients
* Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel.
* Ensure Key performance Indicators are captured
* Manage daily financial reporting requirements and oversee all cash handling procedures.
* Develop and maintain a schedule of all patient advocate staff
* Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team.
* Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.
* Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc.
* Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development.
* Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices.
* Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary.
* Ensure traceability of product is maintained from reception to final sale
* Receive, check and enter inventory into NAV when shipments arrive
* Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office
* Close attention to detail
* Excellent time management skills
* High energy, customer focused, and proactive
* Strong customer service skills
* Ability to work efficiently with employees, customers, government agencies, and the public
* Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.
Qualifications
* Must be 21 Years of Age
* Must be able to pass a Level 2 Background Check (FBI)
Education
High school diploma/GED required
Experience - select one, remove remainder
1-3 years
Knowledge, Skills, and Abilities
Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.
Direct reports
Patient Advocates
Working conditions
* Able to accommodate scheduling that may include varied shifts, weekends, and some holidays
* Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits
Physical requirements
* The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings
* Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine
* The person in this position must be able to remain in a stationary position when checking in patients or when operating the register
* The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry
* Frequently communicates with other staff via Walkie Talkie or Headset
* Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags
* Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
Auto-ApplyPatient Care Coordinator
Patient access representative job in Fort Myers, FL
Our office, Southwest Florida Oral Surgery - Fort Myers, is seeking a Patient Care Coordinator to join our busy specialty practice. This role also brings an exciting change of scenery - you'll get to travel to our beautiful Cape Coral and Naples locations while expanding your professional network!
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Some travel to our Cape Coral and Naples location as needed
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$17-$21 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Auto-ApplyPatient Service Representative
Patient access representative job in Fort Myers, FL
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Job Summary:
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
Duties/Responsibilities:
Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
Update member information in the electronic medical records system
Schedule appointments and coordinate referrals for a multi-disciplinary care team
Assist members with filling out paperwork through electronic kiosks, as needed
Request medical records and upload documentation to electronic medical records system
Field questions from prospective and established members, as well as their adult children
Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
Assist with center events, as needed
Required Skills/Abilities:
Excellent customer service skills, with a positive and welcoming demeanor
Passion for providing a quality experience for our senior members
Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
Working knowledge of medical terminology, insurance, and/or electronic medical record systems
High level of organization and attention to detail
Strong written and verbal communication skills
Proficient PC skills, including Microsoft Office Suite
Ability to maintain professionalism and flexibility in a changing work environment
Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
Education and Experience:
Associates degree preferred, or equivalent experience
Minimum of one year of work experience in a clinical setting, or similar
Experience working with EMR systems a plus
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
Patient Services Associate- Bilingual Spanish
Patient access representative job in Cape Coral, FL
We're looking for a detail-oriented and customer-focused Patient Services Associate to ensure smooth clinic operations and an excellent patient experience. In this role, you will greet and direct patients, manage appointment schedules, maintain accurate records, and coordinate with multiple departments. You'll also assist with patient inquiries and support billing processes. As a key team member, you'll help facilitate quality care and optimize clinic efficiency.
Bilingual Spanish Required
Responsibilities
Manage high-volume calls and coordinate office communication flow.
Greet and assist visitors; ensure accurate patient demographic and insurance information.
Schedule appointments, tests, and follow-ups; verify insurance coverage and obtain authorizations.
Collect and reconcile patient payments; prepare and review billing sheets for accuracy.
Direct billing inquiries and ensure timely submission of outpatient billing sheets.
Maintain patient confidentiality and deliver courteous, professional service.
Must be able to travel to satellite office during the week. Mileage is reimbursable.
Qualifications
High School diploma or equivalent required; 3+ years of recent medical office experience preferred.
Strong organizational, time management, and multitasking skills with ability to meet deadlines.
Excellent customer service, communication (verbal & written), and interpersonal skills.
Proficient in computer systems; prior experience preferred.
Knowledge of medical terminology, billing, insurance regulations, and safety practices preferred.
Ability to work collaboratively in a team and handle stressful situations professionally.
Benefits and Compensation
Take great care of the patient, every day and every way.TM
At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site:
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#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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Auto-ApplyPatient Services Associate- Bilingual Spanish
Patient access representative job in Cape Coral, FL
Pediatrix Medical Group has an exciting Patient Services Associate career opportunity. At Pediatrix, we are passionate about giving high-risk expectant mothers and their babies the care they deserve. Bilingual Spanish Required Responsibilities The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the revenue.
* Handle high volume incoming calls.
* Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement.
* To assist the physicians and/or administrators in all business and patient care responsibilities.
* Coordinates office communication flow.
* Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families.
* Greet, direct and assist large numbers of visitors and refers visitors to various areas.
* Ensure all patient demographic and insurance information.
* Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc… as necessary.
* Review patient intake information to verify insurance coverage.
* Verify patient insurance information, call for insurance authorization, patient address, telephone, etc.
* Responsible for scheduling new and follow up appointments including patient testing.
* Acts in a non-directive, non-judgmental manner, recognizing an individual's religious, ethical and moral opinions and beliefs.
* Brings new ideas, positive attitude and lots of energy.
* Responsible for maintaining and recording patient schedule.
* Identify and collect co-pays, deductibles and other payments.
* Reconcile patient payments on a daily basis received to cash box and receipt journal.
* Prepare billing sheets.
* Review all billings sheets to ensure they contain necessary information needed to create a claim such as physician name and number, patient name and number, insurance code, referring physician and code, etc
* Direct billing inquiries to appropriate Regional Office.
* Ensure the clinical staff submits all outpatient billing sheets daily.
* Maintains patient confidentiality.
Qualifications
* High School diploma or equivalent required.
* Three years recent experience in a related position in a medical office experience preferred.
* Ability to prioritize jobs duties and meet deadlines.
* Ability to effectively work on many tasks at one time.
* Have superior customer service and verbal and written communication skills.
* Strong computer knowledge; experience preferred.
* Knowledge of common safety hazards and precautions to establish a safe work environment.
* Knowledge of medical terminology, obstetrical and/or perinatal coding, office billing forms, insurance and government payer regulations and other third party billing requirements preferred.
* Must be able to work cooperatively in a team environment.
* Ability to handle stressful situations.
* Excellent organizational, time management, and attention to detail capabilities.
* Must be able to travel to satellite office during the week. Mileage is reimbursable.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyPatient Services Representative
Patient access representative job in Fort Myers, FL
Riverchase Dermatology is Florida's leading premier medical and cosmetic dermatology practice with over 30+ locations throughout Florida. Our comprehensive services cover every aspect of dermatology as well as include plastic surgery, radiation oncology, and vein services.
We are looking for an energetic, hard-working, dependable, multi-tasking Medical Insurance Patient Services Representative who is passionate about helping others and making a difference.
The Patient Services Representative acts as a liaison between Riverchase Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database.
Essential Functions
* Answers inquiries by clarifying desired information; researching, locating, and providing information.
* Determines client requirements by answering telephone calls, interviewing patients and verifying information.
* Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
* Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
* Informs clients by explaining procedures; answering questions; providing information.
* Maintains call center database by entering information, keeping records of all conversation
* Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
* Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
* Maintains communication equipment by reporting problems.
* Accomplishes sales and organization mission by completing related results as needed.
* Meets personal/team qualitative and quantitative targets.
* Other duties as assigned.
We offer competitive salaries and benefits:
* Medical, Dental, and Vision available after 30 days of hire
* Short-term disability and life insurance, and many ancillary options.
* 401k available after 90 days of hire
* Excellent growth and advancement opportunities
* Bonus incentive program
POSITION TYPE AND EXPECTED HOURS OF WORK
* Full-Time
* Monday - Friday
* 8 am - 5 pm
* Must be based in FL, GA, AL
* Work From Home
Patient Access Center Representative - Retina Health Center
Patient access representative job in Naples, FL
Patient Access Center Representative About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
Job Summary: Patient Care Access Representatives are responsible for maintaining a friendly, warm and inviting environment at the Front Desk/Patient Check-In area and/or the Patient Check-Out area. It is important that Patient Care Access Representatives are polite, attentive and organized. Additionally, they should be able to effectively communicate with patients and assist them in any way they can.
`Other Duties and Responsibilities:
* Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
* Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
* Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
* Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
* Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
* Cross-check and update next-day charts as evidenced by the appointment schedule.
* Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
* Complete appointment confirmation calls based on the patient appointment schedule.
* Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
* Fill out essential reports and forms as requested.
* Answers and triages incoming calls in a high-volume setting in a courteous and highly professional manner. Provides patients with an exceptional, one of a kind experience that leads to high levels of patient satisfaction.
* Responds to incoming appointment requests via email, Phreesia, and other alternate paths into the practice.
* Works in tandem with our contact center team to manage the phone queue and respond to patients efficiently, always mindful of service response times.
* Accurately schedules appointments according to our practice templates and protocols.
* Meets productivity and patient care standards that align with our standards for the patient experience.
* Additional administrative responsibilities as needed.
* Adherence to applicable laws, regulations and contractual obligations. Follows the principles of the Compliance Program as well as the Code of Conduct.
Competencies:
* Demonstrated ability to follow oral and written instructions.
* Demonstrated knowledge of material, methods, instruments and equipment.
* Demonstrated ability to read, write and perform mathematical calculations.
* Must be able to maintain high degree of confidentiality. Ability to multi-task, work in a fast-paced environment and manage time accordingly in order to meet deadlines and requirements of the organization.
Education and Experience:
* A high school graduate or equivalent
* An out-going personality
* Detail-oriented
* Knows Microsoft Office Suite
* Optimal Customer Service skills
* Must be able to work under pressure and respond to patient requests in a positive manner.
Position Type and Expected Hours of Work:
* This is a full-time position. Days and hours are Monday through Friday 8:00 A.M. - 5:00 P.M. with occasional overtime.
* Location: Naples, FL
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Demonstrated ability to do excessive walking, standing, bending and stooping. While performing the duties of this job, the employee is frequently required to stand, sit, use hands to handle or feel objects, tools or control, reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance, kneel and crouch.
The employee may be required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
CNAs & HHAs Flexible Schedules, Competitive Pay!
Patient access representative job in Fort Myers, FL
Job DescriptionBenefits:
Overtime Opportunities
Competitive salary
Flexible schedule
Join Our Growing Team at Assisting Hands Home Care! Are you a compassionate CNA, HHA, or experienced caregiver looking for a rewarding career? Assisting Hands Home Care is hiring caregivers now to provide one-on-one in-home care for seniors in Lee County and Charlotte County, including Fort Myers, Cape Coral, Bonita Springs, Estero, and Lehigh Acres.
Why Work With Us?
Flexible Schedules Full-time & part-time available!
Competitive Pay Earn $16.50-$19.50 per hour (based on location & case complexity).
Overtime Pay Get paid fairly for your hard work.
Reliable Paycheck We are not a registry; we pay payroll taxes and liability insurance.
Supplemental Insurance Extra coverage available.
Family-Owned Business Hands-on support from owners who care.
Plenty of Hours Available We have more cases than staff!
Requirements:
CNA, HHA, or caregiving experience (home care or assisted living)
Level 2 Background Check (or ability to pass one)
CPR Certification
Alzheimers, HIV/AIDS, and Assistance with Medication Certificates
DOEA Training Certificate & TB Test
Valid Drivers License & Reliable Transportation
MUST speak and understand English
Ready to make a difference? Apply today!
call ************, extension 3.
Join Assisting Hands Home Care and help seniors stay safe and happy in their homes!
*note: Pay range is between $16.50-19.50/ hour. Pay depends on location and complexity of the case or cases assigned. We cannot guarantee hours.
Patient Services Representative
Patient access representative job in Bonita Springs, FL
Pay: $15.50 per hour (No tip share!)
Let's Be Blunt
Cannabis isn't just an industry - it's a movement.
Mint Cannabis is proud to serve Florida's medical cannabis patients with compassion, innovation, and unmatched service. Everything we do is about elevating the experience - for everyone. Whether you're a seasoned patient or just discovering the benefits of medical cannabis, Mint is about connection, growth, and good vibes only.
We're hiring a Patient Services Representative who's ready to roll up their sleeves and support our mission across Florida's medical cannabis operations. If you're driven, detail-oriented, and excited to grow with a brand that's changing the game - we want to hear from you.
Ready to grow with us? 🌱 Let's make it happen.
What You'll Do
Greet and check in patients, verify their status, and report allotment details in the POS system.
Provide education and information about medical cannabis, its uses, and available products.
Assist patients with product selection in an efficient, friendly, and compliant manner.
Process patient orders and payments using POS software with accuracy and professionalism.
Operate, maintain, and close the cash till; reconcile and deposit daily earnings.
Support other departments such as administration and packaging when cross-trained or as needed.
Maintain a clean, welcoming, and professional environment for patients and coworkers.
Assist management staff with daily operational needs and help keep everything running smoothly.
What You'll Bring
A customer-first mindset with a friendly, professional, and approachable demeanor.
Dependability and punctuality - you show up and follow through.
The ability to stay cool under pressure in a fast-paced retail environment.
A positive, team-oriented attitude - you're here to lift others up.
Working knowledge of medical cannabis uses and consumption methods.
Familiarity with Florida cannabis brands, products, and patient transaction limits.
Understanding of state cannabis regulations and dispensary compliance practices.
Confidence in operating POS systems and other software while assisting patients.
Strong communication, customer service, and basic sales skills.
Basic proficiency in Microsoft Office (Word, Excel, Outlook).
Why You'll Love Mint Cannabis
A work culture that's welcoming, passionate, and built on good vibes
Opportunities for growth as we expand into new markets
Discounts on products and merch
Health, dental, and vision benefits (for eligible roles)
Paid time off to relax, recharge, and take care of you
A chance to be part of something ama Zing 🌱
A Few Things You'll Need
Must meet all applicable Florida state requirements to work in a licensed medical cannabis facility
Confidence in operating POS systems and other software while assisting patients.
Strong communication, customer service, and basic sales skills.
Basic proficiency in Microsoft Office (Word, Excel, Outlook).
About Mint CannabisMint Cannabis, founded in 2016, is dedicated to providing affordable, patient-focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, we've expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration.In Florida, Mint Cannabis proudly serves the medical cannabis community with compassion, care, and compliance at the forefront of every interaction. We're committed to delivering exceptional products and patient experiences while building strong community ties and a bright future for the industry.
Equal Opportunity Employer Statement
Mint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyPatient Services Representative
Patient access representative job in Fort Myers, FL
Quigley Eye Specialist, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.
Hours vary depending on doctors' schedules; Must be available Monday through Friday. Opening and closing shifts rotate.
* Overtime may be required. Must be willing to travel to our different clinic locations.
Job Responsibilities:
* Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
* Marks the arrival time of patients in the office and makes sure that patients are seen on time.
* Scans patients' insurance cards and driver's licenses.
* Enters all new patient demographic information into the computer.
* Ensures that proper authorization or referral is collected from the patient.
* Presents and collects fees, posts payments, and schedules the patient's next appointment.
* Monitors accounts that are past due and collects payment at checkout.
* Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
* Evaluates chart data to verify all information has been received, completed, and signatures obtained.
Benefits:
As a team member at Eye Health America, you'll enjoy:
* Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
* Matching 401(k)
* Employee Discount
* Wellness Program
* Paid Vacation & Holidays
* Uniform Allowance
* Training/Advancement opportunities
Requirements
* High school diploma or equivalent.
* Prefer at least one year's experience in eye care, or the medical environment.
Patient Scheduling Associate
Patient access representative job in Fort Myers, FL
Now Hiring - Patient Scheduling Associate Status: Monday - Friday Schedule: 8:30am-5:00pm Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience.
Job Summary:
Responsible for scheduling, canceling, and rescheduling of patient exams for multiple imaging center locations by collecting and processing accurate patient demographics and clinical information in accordance with Radiology Regional protocol pertinent to the requested exam. Responsibilities are performed via phone and computer in a call center setting with a high volume of daily calls and fax requests from patients and/or referring physician offices.
In addition to a collaborative work environment, we offer full-time employees a generous compensation package:
* Competitive medical, dental and vision benefits plans
* Life and long-term disability insurance
* Three weeks paid time off
* 401k with a generous company contribution
* Six paid holidays
Imaging services for employees and immediate household
And much more!
Requirements
* Ability to deliver the highest quality customer service.
* Must be comfortable in a fast-paced environment with the ability to remain calm in stressful situations.
* Completes outbound calls to schedule patient exams when a RX is received ensuring accuracy in a timely manner.
* Responds to all calls with courtesy and professionalism.
* Manage and escalate priority issues, route calls, and questions to appropriate resources.
* REQUIRED: High School Diploma or GED
* REQUIRED: Data entry skills, good computer knowledge, and ability to type a minimum of 35 wpm.
Radiology Regional is an Equal Opportunity Employer.
Patient Services Specialist
Patient access representative job in Fort Myers, FL
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams.
Reporting lines:
The Patient Services Specialist will report directly to the Center Lead, Senior Patient Services Specialist or Office/ Practice Administrator. The Patient Services Specialist will not have any direct reports. Reporting lines and direct reports may change from time to time in line with the requirements of the role.
Your key responsibilities:
As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs.
Customer Service
Monitoring and reacting to patient feedback
Monitoring the flow of patients and directing as appropriate
Answering and attending to all telephone calls in a timely manner
Responding to queries in accordance with the privacy policy
Having a breadth of service knowledge to respond to patient queries
Providing support to Physicians and other internal customers, as required
Assist with patient questions regarding billing and insurance payments
Maintenance and improvement of the patients' waiting room
Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization
Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols
Maintaining the Integrity of Patient Records
Scheduling Physician appointments with regard to availability & appropriate timeframes
Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit
Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments
Registering new patients in a timely manner and ensuring the accuracy of personal and billing details
Ensuring all documentation and correspondence required for the consultations appointment is registered
Creating referring doctor records as required
Following up on referrals
Document management
You are required to work co-operatively within a multidisciplinary team and assist other team members to achieve team objectives and work outcomes.
Adhere to the policies and procedures as documented in the work instruction manual and as directed
Contribute to team development through contributing in team huddles, participating in team problem solving, supporting Center Leads and Physicians with ad hoc tasks, etc.
General administrative and patient support duties, e.g. document management, report generation
Your key working relationships:
As the Patient Services Specialist, you need to develop strong relationships with the following internal parties:
Patients
Physicians both internal and external
Patient Services teams
Financial Counsellors
Radiation Therapists
Center Lead
Regional Lead
Quality
External vendors
Experience & Qualifications
High School Diploma or equivalent
Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred.
Handle and resolve urgent matters and time critical medical appointments
Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders.
Proven experience to work effectively both independently and in a team environment.
Knowledge of patient billing systems and related funding mechanisms.
Ability to use clinical administration systems, as well as Microsoft Office software
Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values.
Flexible approach to work
Travel as required to other centers
Minimum Physical Capabilities:
In order to be able to perform normal duties in the Patient Services Specialist role, the worker must be able to perform all of the following physical capabilities:
Lifting up to 11 lbs occasionally floor to waist height,
Frequent forward reaching, fine motor control (hand and arm)
Sitting for up to 30mins at a time
Occasional standing and walking
Occasional bending and squatting
Rare pushing and pulling to assist with a patient transfer
About GenesisCare:
An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit *****************************
GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
Auto-ApplyInsurance Verification Specialist
Patient access representative job in Fort Myers, FL
Job DescriptionDescription:
Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.
Our goal is to hire you - the best talent - to support our mission and allow you to grow with us.
We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services - from psychotherapy to psychiatry - to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.
Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.
When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.
Elite DNA Behavioral Health is seeking to hire a full-time Insurance Verification Specialist for the Ft. Myers office.
JOB SUMMARY: The primary function of the Insurance Verification Specialist is to contact carrier groups to obtain eligibility information, ensuring that the most updated verification is entered into our practice management software. Develops and maintains effective relationships with the patients ensuring all patient demographic and insurance information is obtained.
REQUIRED EDUCATION/EXPERIENCE:
High school diploma or GED equivalent; customer service; must be computer literate; have multi-tasking skills, excellent organizational skills, verbal, and written communication skills; collaborator.
ESSENTIAL FUNCTIONS:
· Responsible for effective and efficient verification of all patients' benefits before their appointment.
· Responsible for answering incoming calls from other providers, recipients, and carrier groups in relation to insurance coverage.
· Research eligibility information online with various insurance carriers.
· Responsible for acting as a liaison between patients, healthcare providers, and insurance carriers to ensure all proper measures
are taken and information is collected.
· Ensures all patient questions are answered and issues are resolved timely by utilizing the appropriate resources.
· Responsible for obtaining all referrals and authorizations for procedures and services, as required.
Requirements:
KNOWLEDGE, SKILLS, AND EXPERIENCE:
· Good organizational skills and the ability to multi-task
· Ability to operate basic office equipment, answer multi-line telephones, and have a strong computer background.
· Establish and maintain effective working relationships with patients, insurance companies, and staff.
· Good written and oral communications.
· Knowledge and skills in working with computerized billing systems including practice management software and EMR.
· Must adhere to all HIPAA guidelines and regulations.
· Knowledge of medical insurance and authorization processes.
· Some medical terminology and experience working in a healthcare or insurance environment.
This position earns competitive compensation plus a full benefits package including medical, dental, vision, life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.
To apply visit ************************
Patient Care Coordinator
Patient access representative job in Venice, FL
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator
Patient access representative job in Venice, FL
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-Apply