Patient access representative jobs in Catalina Foothills, AZ - 186 jobs
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Afni 4.1
Patient access representative job in Tucson, AZ
Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
$16.5-17 hourly 1d ago
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Referral Coordinator
RPC Company 4.5
Patient access representative job in Tucson, AZ
PRIOR AUTHORIZATION SPECIALIST | Full time, onsite | Tucson, AZ 85704
Seeking an experienced Prior Authorization Specialist with 2+ years experience in eligibility and verification: obtains Prior Auths, preregisters patients, verify insurances, and obtain benefits info in a specialty setting. Able to start ASAP - 1 week. Starts with immediate benefits
Shift: Mon to Fri, 8a-5p (1hr lunch) | Full-time
Pay: $18.72 to $19 per hour
Start: 1 to 2 weeks
Immediate Benefits - full list below
REQUIRED QUALIFICATIONS:
2 years experience in Prior Authorizations & eligibility verification
Ability to verify eligibility & benefits coverage
Working knowledge of medical insurance, benefits & coverage
EMR / EHR - Epic, Athena. CPT, ICD-10
Excellent written and verbal communication, professionalism, respect, team-player
Preferred: Bilingual
JOB SUMMARY:
Pre-registration, verifies insurance, obtains benefits, referrals
Obtains Prior authorizations for procedures performed in clinic
Verify eligibility & benefits coverage
Understands medical insurance, benefits & coverage
Follow up on submitted authorizations
Navigate through multiple web portals, EHR, software programs
Respond to correspondence
Receive and respond to insurance inquires via phone, email and/or mail
CPT, ICD-10, HCPCS
---------- * HOW TO APPLY * ----------
1. If you have 2 years as a Prior Authorizations Specialist, APPLY NOW w/ updated resume.
2. Call Leah @ ************, provide interview availability to be called back ASAP
FULL LIST OF BENEFITS / PERKS:
401(k)
401(k) matching
PTO
Medical insurance
Dental Insurance
Vision insurance
Life insurance
Supplemental insurance (free)
Health savings account (HSA)
Flexible Spending Account (FSA)
Referral Program
Paid weekly on Fridays
Experience:
Prior Authorizations: 2 years (Required)
Insurance verification: 2 years (Required)
Epic & Athena (EMR): 1 year (Preferred)
HCPCS: 1 year (Preferred)
$18.7-19 hourly 1d ago
Bilingual Spanish Customer Service Representative - $1,000 New Hire Bonus!
Alorica 4.1
Patient access representative job in Tucson, AZ
Ubicación: En el lugar 1650 South Research Loop, Tucson, AZ, 85710, EE. UU. Tipo de empleo: A tiempo completo, $18/h, +$1000 de bonificación para nuevos empleados poyo: Atención al cliente Idioma: Debe ser fluido tanto en inglés como en español. Certificación bilingüe completada en el momento de la entrevista.
Location: On-site at 1650 South Research Loop, Tucson, AZ, 85710, US
Employment Type: Full-time, $18/hr, +$1000 New Hire bonus
Supporting: Customer Service
Language: Must be fluent in both English & Spanish. Bilingual certification completed at the time of interview.
Sobre nosotros
Somos el mayor proveedor de CX propiedad de minorías, ofreciendo experiencias digitales y centradas en las personas para algunas de las marcas más respetadas del mundo. Durante más de 25 años, hemos estado ayudando a las empresas a resolver sus mayores retos en la experiencia del cliente, y lo hacemos mejor que nadie.
Como uno de los mejores lugares para trabajar, nos tomamos en serio crear un entorno donde las personas se muestren como son auténticas. Lo que significa que cuando tú tienes éxito, todos lo tenemos.
Así es como es realmente el trabajo
Eres un solucionador de problemas nato que se lleva bien con la gente. Sabes cómo escuchar lo que alguien realmente pide (no solo lo que dice), y puedes explicar las soluciones de una forma que tenga sentido. Mantienes la calma bajo presión, eres lo suficientemente detallista para mantener la información precisa y realmente te importa dejar a los clientes mejor que cuando se puso en contacto. Si eso te suena, este puesto encaja perfectamente.
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
Cómo vas a causar impacto
• Orientar a los clientes ante preguntas, preocupaciones o desafíos que enfrentan al usar el producto o servicio
• Escuchar activamente para entender la raíz del problema y ofrecer soluciones claras y efectivas
• Registrar información detallada de las llamadas para fines de auditoría, informes y seguimiento
• Mantener y actualizar los registros de los clientes para garantizar información precisa y actualizada
• Identificar oportunidades para presentar a los clientes servicios nuevos o mejorados que satisfagan sus necesidades
• Ofrecer recomendaciones y orientación de una manera que aporte valor y mejore la experiencia global del cliente
• Uso continuo de teléfonos e ordenadores
How You'll Make an Impact
• Guide customers through questions, concerns, or challenges they encounter while using the product or service
• Listen actively to understand the root of the issue and provide clear, effective solutions
• Record detailed call information for auditing, reporting, and follow-up purposes
• Maintain and update customer records to ensure accurate and current information
• Identify opportunities to introduce customers to new or enhanced services that meet their needs
• Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
• Ongoing usage of phone and computer systems
Qué te preparará para el éxito
Obligatorio:
• Fluidez tanto en inglés como en español
• Diploma de secundaria o GED
• Debe residir a menos de 25 millas de 1650 S. Research Loop Tucson, AZ
• Sólidas habilidades de navegación informática
• Familiaridad con aplicaciones de Microsoft Office (Word, Excel)
• Excelentes habilidades de comunicación oral y escrita
• Habilidades excepcionales de comprensión auditiva
• Profesional y Cortés
• Se prefieren 6 meses de experiencia en atención al cliente o ventas
Para candidatos internos:
• No debe estar en ningún plan de acción correctiva ni de rendimiento
• Debe haber ocupado tu puesto actual durante 6+ meses
• Debe tener experiencia relevante en la industria o en el programa
Nota de ubicación: Actualmente estamos contratando para este puesto en Tucson, Arizona.
What'll Set You Up for Success
Required:
• Fluent in both English and Spanish
• High school diploma or GED
• Must live within 25 miles from 1650 S. Research Loop Tucson, AZ
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• Professional and Courteous
• 6 months of customer service or sales experience preferred
For Internal Candidates:
• Must not be on any corrective action or performance plans
• Must have held your current position for 6+ months
• Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Tucson, Arizona.
Por qué Alorica?
Nuestra cultura se refleja en cómo trabajamos juntos, nos apoyamos mutuamente y estamos presentes para nuestros clientes. Somos lo suficientemente valientes como para desafiar cómo siempre se han hecho las cosas, comprometidos con ofrecer resultados que importan y apasionados por crear experiencias para el cliente que realmente funcionen.
TIDE es nuestro grupo de conexión construido en torno a conversaciones reales, experiencias compartidas y un sentido genuino de pertenencia. MLBA (Making Lives Better at Alorica) es nuestra organización sin ánimo de lucro dirigida por empleados, donde los equipos locales recaudan fondos y apoyan a colegas y comunidades cuando más importa. No solo hablamos de cultura: la construimos, la vivimos y seguimos mejorando la vida cada día.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
Lo que ofrecemos:
• Cobertura sanitaria, dental y de visión con opciones HSA
• Tiempo libre remunerado
• Opciones de pago flexibles: pago diario o semanal
• Plan de jubilación 401(k)
• Programas de desarrollo de liderazgo que realmente hacen crecer tu carrera
• Cursos de acceso abierto a través de la Academia Alorica
• Formación remunerada y reembolso de matrícula
• Descuentos para empleados en alimentos, viajes, seguros, planes de telefonía, salud y bienestar, suministros para mascotas y más
• Programa de asistencia al empleado para apoyo personal y profesional
• Beneficios voluntarios adicionales para satisfacer tus necesidades individuales
Nuestros valores
Audaz - Desafiamos las convenciones y asumimos riesgos inteligentes
Implacable - Entregamos resultados, cueste lo que cueste
Conectados - Trabajamos como One Alorica porque juntos somos más fuertes
Cierto: Aparecemos como nosotros mismos todos los días,
Listo para unirte a nosotros?
Si buscas un lugar donde tu trabajo importe, tu voz sea escuchada y puedas construir una carrera de verdad, hablemos.
¡Solicita hoy!
Empleador de Igualdad de Oportunidades - Veteranos/Discapacitados
AVISO: La información anterior ha sido diseñada para indicar la naturaleza general y el nivel de trabajo realizado por los empleados en esta clasificación.
#AloricaJobs #CallCenter #CustomerServiceJobs
What We Offer:
• Health, dental, and vision coverage with HSA options
• Paid time off
• Flexible pay options: daily or weekly pay
• 401(k) retirement plan
• Leadership development programs that really grow your career
• Open access courses through Alorica Academy
• Paid training and tuition reimbursement
• Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
• Employee assistance program for personal and professional support
• Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs
$25k-31k yearly est. Auto-Apply 1d ago
Customer Service Representative and Dispatcher
Yellowstone Local 3.9
Patient access representative job in Tucson, AZ
The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing.
Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you.
What's in it for You?
Competitive pay: $18-$22 per hour, depending on experience
Stability in HOURLY pay
Performance-based bonus opportunities to reward your results and drive
Steady part-time schedule: 34 hours per week
Monday & Tuesday: 7 AM - 4 PM (in-office)
Monday & Tuesday: 4 PM - 8 PM (remote)
Wednesday-Friday: 7 AM - 10 AM
Work-life balance with a family-friendly schedule
Stable workflow with overtime available
New Home and New Car down payment assistance
Real growth and advancement opportunities
Health insurance
Retirement plan with company match
Paid vacation
Ongoing training through the Coronado Home Service Institute, featuring an on-site, hands-on facility to strengthen both your technical expertise and sales ability
Semi-annual team member surveys to provide feedback and implement change
Open-door access to leadership
Pride in working with an industry leader with a 4.9-star Google Rating
Why You'll Love It Here
Over 40% of our team has been with us for five years or more
Strong, values-driven culture built on honesty, respect, and teamwork
4.9-star rating on Google, a testament to both our customer service and employee satisfaction
Open-door leadership and opportunities to grow your skills in the trades industry
Your New Role
As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include:
Answering inbound customer calls and scheduling plumbing services efficiently
Dispatching technicians to appropriate jobs based on skills and location
Providing schedule confirmations, updates, and customer support
Supporting management with administrative and clerical tasks
Participating in an after-hours on-call rotation
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
1-3 years of experience in dispatching and customer service
2 years of experience in administration or the home service industry
High school diploma or equivalent
Typing speed of at least 45 WPM and proficiency in Microsoft Office
Excellent communication, organizational, and multitasking skills
Ability to work in a fast-paced office setting and remain seated for extended periods
Familiarity with DESCO software (a plus, not required)
Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
$18-22 hourly 60d+ ago
Care Coordinator - Tucson, AZ (6351)
Terros, Inc. 3.7
Patient access representative job in Tucson, AZ
Terros Health is pleased to share an exciting and challenging opportunity for a Families FIRST - Care Coordinator in at our Campbell Ave Counseling Center in Tucson, AZ. Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.
The Families FIRST program at Terros Health assists families involved with the Department of Child Safety. Working as part of a team, the Care Coordinator will impact the lives of families trying to overcome the barrier of substance abuse to reach family reunification and self-sufficiency. This individual will work closely with DCS, the clinical team and other providers to coordinate and help families be successful in their DCS case plans. Part of their responsibility is to provide monthly meetings to assure that goals are being set and achieved. They will also empower families by providing resources and skills to show stability in their homes. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.
Terros Health is hiring a Families FIRST - Care Coordinator at our Campbell Ave Counseling Center in Tucson, AZ.
Location: 3385 N Campbell Ave, Tucson, AZ 85719
Full-Time, Employed
Mon-Fri, 8:30am - 5:00pm
Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.)
Additional Language Differential Pay Available!
Position Summary: Under Terros Health's policies and professional requirements, with oversight from clinical staff, the Families FIRST Care Coordinator works closely with DCS, collaborative partners and other community resources to engage patients and streamline services to remove barriers, alleviate substance use and improve the prospect of family reunification. This position reports to the Manager of Care Coordination.
Duties:
* Upon assignment of a new patient, conducts activities as indicated on the "New Client Checklist," as evidenced by documentation in the patient record.
* Completes a Short-Term Plan with assessed patients to ensure those needing AFF services have access to treatment within three (3) business days after completion of the assessment.
* Conducts a meeting or conference call with the Service Team (patient, family members, DCS worker, and other agencies providing services to the family) to discuss and finalize the Service Plan within 15 days of the comprehensive assessment.
* Schedules and conducts a monthly Service Plan review with the Service Team, to monitor progress, identify completed goals or significant changes, and updates the Service Plan quarterly for submission to the DCS Specialist.
* Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
* Participates at the Child & Family Team (CFT), Adult Recovery Team (ART), Team Decision Making (TDM) Meetings, Substance Exposed Newborn Safe Environment (SENSE) Meetings, and DCS/JOBS Case Plan Staffing's.
Benefits & Wellness:
* Multiple medical plans - including a no premium plan for employees and their families
* Multiple dental plans - including orthodontia
* Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
* 4 Weeks of paid time off in the first year
* Wellness program
* Pet Insurance
* Group life and disability insurance
* Employee Assistance Program for the Whole Family
* Personal and family mental and physical health access
* Professional growth & development - including scholarships, clinical supervision, and CEUs
* Tuition discounts with GCU and The University of Phoenix
* Working Advantage - Employee perks and discounts
* Gym memberships
* Car rentals
* Flights, hotels, movies and more
* Bilingual pay differential
$38k-62k yearly est. 6d ago
Patient Service Representative
Zoll Lifevest
Patient access representative job in Tucson, AZ
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
Powered by JazzHR
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$28k-34k yearly est. 24d ago
Customer Service Representative
Fastsigns 4.1
Patient access representative job in Tucson, AZ
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $0.16 - $0.22 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$27k-33k yearly est. Auto-Apply 60d+ ago
Principal Specialist, Scheduling
RTX
Patient access representative job in Tucson, AZ
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon has an excellent opportunity for a Planning and Production Control Specialist who will perform as a key member of the Planning and Production Control Team supporting factories that are part of the Subsystems Make Center. You will need to be on-site for most of the time for this position.
What You Will Do
Coordinate interdependent activities with Supply Chain, Manufacturing, Program personnel, Quality, and Engineering
Support analysis of multiple Bills of Material in a MRP system; releasing work orders and tracking material though the assembly process
Coordinate with warehousing and other Hubs/Factories for parts to the floor
Support new product transition to production efforts and align communication with the factory team to drive action plans
Lead and participate in CORE project to accomplish continuous improvement
Manage projects or processes development efforts
Influence others regarding policies, practices, and procedures
Influence factory and program decision making
Establish inventory management processes in an evolving factory environment
This role will be on site in our Tucson, AZ facility
Qualifications You Must Have:
Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years of experience
Experience Planning and Production Control
Active and transferable Secret clearance level required at time of application. U.S. government issued security clearance is required prior to start date with the ability to obtain higher clearance level or program access prior to start date.
Qualifications We Value:
Previous Planning and Production Control experience in a manufacturing or development environment
Leadership and coaching experience
Experience with CORE or continuous improvement tools and applications
Experience leading teams in cost reduction/process improvement initiatives
Knowledge of Integrated Planning, Demand Planning, Supply Planning, Depot, Sales and Operations Planning as well as Inventory Management
Experience with MRP (Materials Requirement Planning) tools and systems
Customer service background and experience
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now! (Optional)
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
Location Info and/or Links:
Tucson, AZ: **************************************************************
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
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$29k-42k yearly est. Auto-Apply 4d ago
Principal Specialist, Scheduling
RTX Corporation
Patient access representative job in Tucson, AZ
**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon has an excellent opportunity for a Planning and Production Control Specialist who will perform as a key member of the Planning and Production Control Team supporting factories that are part of the Subsystems Make Center. You will need to be on-site for most of the time for this position.
**What You Will Do**
+ Coordinate interdependent activities with Supply Chain, Manufacturing, Program personnel, Quality, and Engineering
+ Support analysis of multiple Bills of Material in a MRP system; releasing work orders and tracking material though the assembly process
+ Coordinate with warehousing and other Hubs/Factories for parts to the floor
+ Support new product transition to production efforts and align communication with the factory team to drive action plans
+ Lead and participate in CORE project to accomplish continuous improvement
+ Manage projects or processes development efforts
+ Influence others regarding policies, practices, and procedures
+ Influence factory and program decision making
+ Establish inventory management processes in an evolving factory environment
+ This role will be on site in our Tucson, AZ facility
**Qualifications You Must Have:**
+ Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years of experience
+ Experience Planning and Production Control
+ Active and transferable Secret clearance level required at time of application. U.S. government issued security clearance is required prior to start date with the ability to obtain higher clearance level or program access prior to start date.
**Qualifications We Value:**
+ Previous Planning and Production Control experience in a manufacturing or development environment
+ Leadership and coaching experience
+ Experience with CORE or continuous improvement tools and applications
+ Experience leading teams in cost reduction/process improvement initiatives
+ Knowledge of Integrated Planning, Demand Planning, Supply Planning, Depot, Sales and Operations Planning as well as Inventory Management
+ Experience with MRP (Materials Requirement Planning) tools and systems
+ Customer service background and experience
**What We Offer**
+ Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
**Learn More & Apply Now! (Optional)**
+ **Please consider the following role type definition as you apply for this role.**
+ **Onsite** : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
+ **Clearance Information:** This position requires a security clearance. **DCSA Consolidated Adjudication Services (DCSA CAS)** , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
+ **Location Info and/or Links:**
+ Tucson, AZ: **************************************************************
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
JOB PURPOSE: The Patient Communications Representative's (PCR) primary goal for El Rio Health is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. The Patient Communications Representative responds promptly and effectively to patient inquiries, identifying their needs and providing appropriate assistance, whether scheduling appointments, directing to the correct level of care, or addressing general inquiries about El Rio Health services and programs.
Essential Job Functions:
Addresses patient concerns, complaints, and conflicts in a professional and empathetic manner, escalating complex issues to appropriate personnel when necessary.
Coordinates and schedules patients' appointments accurately following established processes for all specialties under the scope of Patient Communications Department.
Adheres to HIPAA regulations and clinic policies regarding patient privacy, confidentiality, and security of medical information.
Research issues across multiple databases and work with clinics and other departments to resolve customer issues and/or partner with others to resolve escalated issues.
Manages messages for providers and nurses, initiate patient requests for referrals, and respond to or appropriately refer inquiries.
Achieves the performance goals established by the Department for Quality, Adherence, and Customer Satisfaction.
Verifies patients' insurance coverage and including eligibility. Also educate patients about forms that may need to be completed during or prior to their visit.
Educates patients about clinic services.
Communicates effectively with physicians, nurses, all department personal and other healthcare professionals to facilitate smooth patient care and coordination of services.
Maintains positive levels of communication, both verbally and written, with management and co-workers demonstrating AIDET Service Excellence Training.
Always practices active listening to understand and provide first call resolution.
Maintains exceptional level of customer service; addresses and resolves complaints; serve as an example by providing excellent service to internal and external customers, employees, and patients.
Demonstrates and models El Rio Behavioral Standards in all interactions with patients, co-workers, and visitors.
Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.
Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.
Minimum Education and Experience:
High School Diploma or G.E.D.
One (1) year of customer service experience
If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.
Required Licenses, Certifications, and Registrations:
Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.
Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements.
Preferred Education, Experience, Skills, Abilities:
Two (2) years of customer service experience
One (1) year of experience in a healthcare related field, preferably in medical or dental appointment scheduling.
Knowledge of medical and/or dental terminology.
Bilingual (English/Spanish) with the ability to speak, read and write in both languages.
Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job.
El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card.
All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045).
All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.
El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.
$27k-32k yearly est. 7d ago
Patient Registration Specialist
Tohono O'Odham Nation Healthcare 3.7
Patient access representative job in Tucson, AZ
PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center.
Performs various specialized medical records tasks, including obtaining pertinent information to register patients and resolve problems according to established criteria.
Scope of Work: This position is located within the TONHC Hospital and Health Centers. The work involves performing various related steps, processes, or methods such as compiling, recording and reviewing medical record data. The incumbent is under the general supervision of the Supervisor or designee.
Essential Duties and Responsibilities:
Interview patients to obtain pertinent registration information such as demographic, insurance information, and authorization to bill all alternate resources for health care.
Determines the eligibility of patients who have not previously been treated at the health center by using TONHC guidelines. This includes interviewing patients to establish a new health record; obtains the certificate of Indian blood and other proof of tribal membership.
Identifies and obtains authorization for those patients whose health benefits require prior authorization.
Obtains patient's signature and files necessary forms related to release of medical information, privacy rights, patient rights.
Accurately maintains third-party information in the RPMS Patient Registration Medicaid/AHCCCS, Private Insurance system.
Obtains photocopies of private insurance health cards and explains why the TONHC can lawfully bill for services provided to patients (PL-100-713).
Reestablishes medical records for inactivated patients' charts.
Assembles the medical record according to TONHC guidelines.
Enter registration information into the patient registration system (RPMS).
Check all medical records that are pulled daily for completeness and accuracy.
Maintains the medical record in strict confidence, assuring information from the record is disclosed in conformance with applicable policies of TONHC and the State of Arizona.
Schedules appointments for physicians, consultants, specialty clinics, transportation, and special procedures performed at other facilities.
Coordinates appointments for timeliness to avoid conflicts in inpatient treatment and to meet the schedule of clinics, transportation, and other services.
Works daily with transportation to coordinate patient arrival and physician's time with the patient.
Verifies alternate resources and assures the medical record is complete and accurate before transfer.
Searches the patient's record for specific information to determine the physician's plan of care and the need for lab or x-ray information.
Assists with the continuity and quality of care through constant monitoring of patient appointments and follow-up.
Maintains computer-generated lists of all patients seen in special clinics; monitors and reports no-show patients monthly.
Aggressively follows up on all missed appointments through the use of letters and referrals.
Receives all incoming telephone calls for the health center; utilizes knowledge of the organization, programs, operations, and procedures to make proper disposition of inquiries.
Initiates calls or contacts as directed to obtain or furnish information; observes confidentiality rules in retaining and disseminating information.
Provides management and other administrative reports as required according to established schedule and format.
Complies with internal controls policies and standards.
Assists with implementing the TONHC policies and developing procedures to carry out the patient registration function.
Participates in performance improvement teams and other committees as assigned.
Contributes to a team effort and performs other job-related duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of the Tohono O'odham culture, customs, and traditions.
Knowledge of applicable federal, state, tribal laws, regulations, and requirements.
Knowledge of medical terminology and usages, covering the full range of general medical, surgical, pharmaceutical, hospital terms, medical abstracts, and abbreviations.
Knowledge of medical records management processes and procedures, including medical forms and formats.
Knowledge of physiology, major anatomical systems, and related disease processes.
Knowledge of legal regulations and requirements on confidentiality, specifically to the Privacy Act of 1974 and Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Knowledge of the Freedom of Information Act (FROIA) and the Drug and Alcohol Abuse Resolution.
Knowledge of performance improvement activities and tools to participate with the Quality First team in identifying and improving processes.
Knowledge of, and the ability to use, the Resources and Patient Information Management System (RPMS) and Electronic Health Record (EHR).
Knowledge of TONHC Internal Controls policy and standards for patient registration.
Skill in operating various word-processing, spreadsheets, and database software programs.
Skill in providing superior customer service to external and internal customers.
Skill in reviewing, checking, preparing, and maintaining written and computer files.
Ability to establish and maintain positive and effective working relationships with other employees and the general public.
Ability to organize and plan work.
Ability to work with standardized medical records procedures, regulations, methods, and requirements to perform a full range of medical records clerical assignments.
Ability to communicate efficiently and effectively both verbally and in writing.
Ability to work independently, use sound judgment, and meet deadlines.
Ability to provide accurate reports.
Minimum Qualifications:
High School Diploma or General Education Diploma; and six months work experience in patient registration, maintenance of medical records, or an equivalent combination of training, education, and work experience closely related to patient registration and the maintenance of medical records.
Licenses, Certifications, Special Requirements:
Must type 40 WPM.
Must successfully complete a Medical Terminology course.
Must have certification in Healthcare Cardio Pulmonary Resuscitation (CPR) and Automated External Defibrillator (AED).
Upon recommendation for hire, a criminal background and a National FBI fingerprint check are required to determine suitability for employment, including a 39-month driving record.
May require possessing and maintaining a valid driver's license (no DUIs or major traffic citations within the last three years).
If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles.
Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham language and English as a condition of employment.
$24k-29k yearly est. 22d ago
Centralized Scheduler
Community Bridges Inc. 4.3
Patient access representative job in Tucson, AZ
Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.
Job Summary
The Staff Centralized Scheduler is responsible for ensuring accurate, timely and appropriate staffing of Community Bridges Crisis, Inpatient and Transition Point facilities daily. This position will be required to have specific knowledge of the functions, services, populations, levels of care and staffing requirements for each CBI Crisis/IP/TP program. The Staff Centralized Scheduler will be required to work with multi-disciplinary teams, possess strong communication and organization skills, pay close attention to detail and be efficient.
Skills/Requirements
High School Diploma or GED is required. Associates Degree is preferred.
Preferred: 1 year of experience working in a medical practice setting, behavioral health field, administrative role, staff scheduling or medical scheduling.
Current AZ Driver's License
CBI Offers an excellent benefits package!
Generous PTO accrual (5 weeks!),
Medical, Dental, Vision, Disability, Life, Supplemental plans
Hospital indemnity/ Critical Illness,
Pet Insurance,
Dependent Care Savings, Health Care Savings,
401K with employer match - 100% vested upon enrollment,
Wellness programs,
Tuition Reimbursement and Scholarship Programs, incentives, and more!
Reimbursement options for Licensure
Very Competitive pay rates
CBI is growing and expanding our services!
We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers.
For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley!
CBI Values your Career and have lots of growth opportunities!
Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.
About our Culture, commitment to employees!
We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!
Our Facilities.
Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.
CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
$29k-34k yearly est. 10d ago
Billing & Collections Specialist
Girl Friday
Patient access representative job in Tucson, AZ
Under indirect supervision performs a variety of basic to moderately complex coding, adjusting, and processing tasks related to ensuring timely and accurate medical billing, collections and reconciliation of discrepancies in accordance with Concentra and Central Billing Office practices, policies, and procedures.
Responsibilities
RESPONSIBILITIES:
• Processes daily bills (health care insurance claim forms - injury)
• Processes invoices daily/weekly/monthly (non-injury)
• Performs collections on outstanding/overdue invoices
• Answers phone and answers questions and direct calls appropriately
• Ensures that the criteria is met for timely drop of government mandated forms
• Processes all bills daily in the Central Business Office (government mandated forms as well as Invoices)
• Attaches supporting documentation such as state reports, transcription, or supply
• invoices as necessary or required
• Processes entries of all on site charges for Episodic/Contract services accurately and timely
• Provides support in training new colleagues and assisting peers
• Performs other duties as assigned
WORKING CONDITIONS/PHYSICAL DEMANDS:
•Office Environment
•Sitting for extended periods of time
•Ability to lift light weights of under 35 lbs.
Qualifications
EXPERIENCE:
• Minimum of 1-2 years' experience in medical billing and collections
DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES:
• Working understanding of compliance issues
• ICD-9 and CPT coding knowledge
• Excellent computer and organizational skills
• Intermediate skills in Microsoft Excel
• To communicate effectively
• Ability to handle multiple tasks
• Ability to work independently
• Outstanding customer service skills and excellent problem solving skills
• Ability to assist peers
• Ability to work all EDI billing requirements and reports
Schedule:
7:30am-4pm M-F
Lunch break: 30 minutes
$30k-38k yearly est. 60d+ ago
Front Office Coordinator
Genesis OB/GYN
Patient access representative job in Tucson, AZ
Job Description
The Front Desk Receptionist strives to aid the practice in achieving quality patient care and takes primary responsibility for welcoming patients and performing various administrative duties centered around patient care and appointments. The receptionist gives a vital first impression of the practice to patients and outside parties who contact us.
Essential Functions:
Greets all patients, vendors, and employees professionally and courteously.
Assisting patients by giving one-on-one guidance on how to use the Clear Wave Kiosk.
Collect and record designated co-pays, co-insurance, deductibles, and account balances upon patient checkout, issuing appropriate receipts when receiving payments.
Responsible for maintaining, verifying, and updating accurate patient information such as insurance information, patient demographics, and any other pertinent information in the company's EHR system.
Accountable for all incoming phone calls in a prompt and professional manner.
Responsible for ensuring the accuracy and balancing of end-of-day patient payments.
Responsible for patient management including, patient appointments, referrals, medical records requests, appointment reminders, and patient file management.
Maintain a clean, organized, and welcoming reception area.
Primary Duties:
Schedule and reschedule patient appointments in a timely and accurate manner per established provider protocols.
Enter and maintain pertinent patient demographics and insurance information on new and returning patients in the EMR.
Coordinate and accurately complete the referral tracking log to ensure the timeliness of the referral process.
Handle all communications such as
Answering and monitoring the voicemail by triaging patient calls and forwarding them to the proper person when the call is outside the scope of the employee's duties. Ensuring the division's inbox is promptly being monitored and distributed.
Respond to medical records requests for patients and providers while properly applying HIPPA standards.
Create appointment reminders.
Receive and distribute all incoming mail, faxes, and special deliveries.
Maintain the accuracy of outgoing mail.
Assist patients with the entire check-in and check-out process ensuring their visit meets company standards and expectations.
Knowledge, Skills, and Abilities:
Strong knowledge of EHR and Microsoft software.
Knowledge of medical terminology.
Excellent communication and interpersonal skills.
Excellent problem-solving skills.
Ability to speak to patients confidentially and compassionately.
Ability to de-escalate unwanted situations.
Work Environment
May require occasional travel or overtime.
Work is performed in a professional healthcare setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Possible exposure to communicable diseases, blood-borne pathogens, and toxic substances in the work environment.
Physical Demands
Ability to lift and move medical equipment and supplies up to 25 pounds.
Extended periods of standing and walking.
Manual ability for handling and working with office equipment.
Ability to assist and communicate with patients.
Education
Education: High School Diploma or GED required
Preferred Education: Additional Healthcare Administration education/certification.
Experience
Experience: 2 years of experience in a healthcare or clinical office setting.
Preferred experience: Previous experience in an OB/GYN office setting.
Must be fluent in Spanish.
Must have understanding of medical terminology.
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$29k-40k yearly est. 3d ago
Front Office Receptionist
Arizona Eye Consultants
Patient access representative job in Tucson, AZ
(No Experience Required - Training Provided | Excellent Customer Service a Must)
Start Your Career in Healthcare with Arizona Eye Consultants
Do you enjoy helping people, providing excellent customer service, and staying organized in a team environment? If so, a career as a Front Office Receptionist at Arizona Eye Consultants may be the perfect opportunity to begin your journey in the medical field.
We provide hands-on training, so no prior experience is required. This entry-level role is an excellent first step into healthcare administration and offers the chance to grow with the largest eye care practice in Southern Arizona.
About Us
Founded in 2001 by Dr. Sean McCafferty, Arizona Eye Consultants is a multi-specialty Ophthalmology and Optometry practice serving Tucson with:
16 providers across 4 locations
Over 100 dedicated employees
Specialties including glaucoma, cataracts, pediatric ophthalmology, and specialty contact lenses
We are committed to providing the highest quality care and are looking for hardworking, reliable, and compassionate team members to help us serve our community.
We offer a competitive benefits package, including:
Medical, dental, and vision insurance
401(k) retirement plan
Paid time off (PTO) and holiday pay for full-time employees
Note: Travel among our Tucson locations may be required.
Education & Experience
High school diploma required; some college preferred
Experience in a professional, customer-focused environment preferred
Essential Skills & Abilities
Excellent communication and interpersonal skills
Empathy and concern for patients' needs
Strong organizational skills and attention to detail
Ability to work effectively as part of a team
Computer literacy and ability to learn new systems quickly
Why Join Us?
No prior experience required - we provide full training
Growth opportunities in a large and respected medical practice
Be part of a supportive team dedicated to helping patients and their families
👉 Apply today and start your career in healthcare with Arizona Eye Consultants!
$27k-35k yearly est. 22d ago
Front Office Receptionist
Catalis Dental Lab Partners 3.3
Patient access representative job in Tucson, AZ
Grow Your Career in One of the Most Advanced Digital Labs in the U.S.
Join a high-tech, fast-growing dental lab where you'll work with EXOCAD, full-arch workflows, and cutting-edge materials. At JB Dental Lab, your work directly impacts patients' lives - and your skills will grow quickly in a supportive, team-focused environment.
Why You'll Love Working Here
Advanced Technology: Modern digital lab, EXOCAD-driven workflow
Full Benefits: Medical, dental, vision, life, PTO, and 401(k) match
Supportive Culture: Family-oriented, collaborative, quality-first
Position Overview:
The Front Office Receptionist will be responsible for providing exceptional front desk support and customer service in a dental manufacturing lab setting. Your primary role will be to greet and assist visitors, answer phone calls, direct calls to the correct departments, and provide general administrative support. Your knowledge in dental lab terminology is imperative. Your friendly demeanor, excellent communication skills, and attention to detail will contribute to the smooth operation of our lab and ensure a positive experience for our clients.
Key Responsibilities:
Managing Phone Calls: Answer incoming calls promptly and courteously. Respond to inquiries, provide information, and transfer calls to the relevant individuals. Take accurate messages and ensure they are delivered promptly.
Communication Coordination: Liaise with clients, dental offices, and lab personnel to ensure clear and effective communication. Relay important messages, updates, and requests accurately and promptly.
Greeting and Welcoming Visitors: Welcome clients, vendors, and other visitors with a warm and professional demeanor. Direct them to the appropriate department or personnel and ensure a comfortable and welcoming atmosphere in the reception area.
Scanning documents and data entry
Invoicing and Billing
Administrative Support: Assist with various administrative tasks, including data entry, filing, document preparation, and maintaining records. Help with inventory management and order office supplies as needed.
Customer Service: Provide exceptional customer service by addressing client inquiries, concerns, and requests in a friendly and professional manner. Ensure clients feel valued and supported throughout their interactions with the lab.
Office Maintenance: Keep the reception area clean, organized, and presentable. Monitor and maintain office supplies, including brochures, forms, and informational materials.
Confidentiality and Security: Maintain strict confidentiality regarding client information and proprietary lab procedures. Adhere to security protocols to ensure the safety and privacy of sensitive data.
Shipping and Receiving
Other duties that may be assigned.
Qualifications
Qualifications and Skills:
High school diploma or equivalent.
Dental Industry Experience- MUST HAVE.
Previous experience as a receptionist or in a customer service role is preferred.
Excellent verbal and written communication skills.
Proficient in using phone systems, computers, and office software (e.g., Microsoft Office Suite, scheduling software).
Strong organizational and multitasking abilities.
Attention to detail and accuracy in data entry and record keeping.
Ability to handle stressful situations calmly and professionally.
Knowledge of dental terminology and procedures is a plus.
$27k-34k yearly est. 11d ago
Front Office Receptionist (Bilingual)
Kids Dental Brands
Patient access representative job in Tucson, AZ
Bilingual Front Office Receptionist - General Dentistry 4 Kids (Prince)
General Dentistry 4 Kids is offering a full-time opportunity as a Bilingual Front Office Receptionist at our Prince office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community.
Why Join Us?
Modern, kid-friendly facility designed for comfort and efficiency
Cutting-edge technology combined with a compassionate care approach
A supportive network that encourages growth into leadership roles
The chance to make a meaningful impact on children s health while advancing in your career journey
Summary of Essential Job Functions
Greet, check-in patients, and schedule appointments
Verify insurance eligibility
Answer and manage incoming calls
Register new patients
Maintain and update patient information in the data system in compliance with privacy and security regulations
Safeguard patient privacy and confidentiality
Monitor and maintain dental office supplies
Update patient education materials and maintain a professional reception area
At a Glance
Language Requirements: Must be Bilingual
Experience Required: 1+ years of Dental or Healthcare Receptionist experience
Job Type: Full-time
Compensation and Schedule
Salary: $16+ depending on experience
Bonus Pay: up to $300 additional per month
Schedule: On-site. Monday - Friday
Benefits That Support You Personally and Professionally
At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:
Health Coverage - Medical, dental, vision, and basic life insurance.
Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).
Financial Security - 401(k) retirement plan with company match to help you plan for the future.
Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.
Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!
$16 hourly 41d ago
Patient Service Representative
Intermountain Medical Group Denver 3.9
Patient access representative job in Green Valley, AZ
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
Green Valley Ranch Clinic-8:30-5pm M-F, and may vary
Essential Functions.
Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patientaccess, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
Skills
Professional etiquette and communication.
Collaboration / Teamwork
Confidentiality
Customer service
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Cash management
Minimum Qualifications
Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
Preferred Qualifications
One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual
Physical Requirements
Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.
Location:
Green Valley Ranch Clinic
Work City:
Denver
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$28k-32k yearly est. Auto-Apply 5d ago
Front Desk
Ledgestone Hospitality
Patient access representative job in Oro Valley, AZ
Supervisor: General Manager
Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.
Essential Functions:
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Maintains a high level of professional appearance and demeanor.
Maintain the highest level of confidentiality in all areas.
Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
Demonstrate good communication skills and convey information and ideas.
Ability to perform basic math, and understand financial information.
Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
Uses persuasive selling techniques to sell rooms and promote all marketing programs.
Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.
Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
Responsible for key control. Issues and receives both room keys and master keys.
Process all lost and found items according to policy.
Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.
Assist in training of new staff.
Participates in and supports a positive, enjoyable work environment.
Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.
$27k-35k yearly est. 60d+ ago
Inbound Customer Service Representative
Afni 4.1
Patient access representative job in Tucson, AZ
Career paths start at $17.50/hr plus bonuses (includes $17/hr plus a 50 cent on-site differential) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
$17-17.5 hourly 1d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Catalina Foothills, AZ?
The average patient access representative in Catalina Foothills, AZ earns between $26,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Catalina Foothills, AZ