Patient access representative jobs in Champaign, IL

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As Internal Fleet Registration Specialist, you will be supporting our internal fleet operations team to ensure the registration process and use of our vehicles for company activities is seamless and in full compliance with state requirements. You will assist in all fleet related registration activities, monitor any compliance issues pertaining to Rivian's internal fleet, and be a liaison between our registration teams and internal fleet team to facilitate the needs of both. You will assist in processes and procedures as it pertains to internal fleet registrations and must be proactive in assisting with continuous improvement and prioritize strategically. You will also partner with our B2B team to facilitate their registration transactions. Responsibilities Coordinate the needs of our fleet operations team to match registration requirements for each state we utilize the vehicles in; maintain records of all future registrations to track needed documents have been provided for each vehicle Timely and Accurate distribution of requested items. Work with field teams to monitor proper use of dealer and manufacturer plates to comply with state and dealer licensing requirements; create processes for field teams to follow to maintain compliance and proper reporting for missing plates Responsible for tracking all fleet plate maintenance; registration renewals, obtaining dealer and manufacturer plates, ensure field teams are keeping accurate logs for each plate Work daily with our registration team to track registration progress for each vehicle Assist with the administration of vehicle fines (tolls and violations) and partner with stakeholders to create internal processes to prevent future fines Partner with our B2B operations leadership to facilitate with state-by-state requirements and validate accuracy of purchase orders and purchase agreements Ensure all B2B purchase orders and purchase agreements align with state compliance requirements Qualifications 3+ years administrative operations experience 2+ years title and registration experience Knowledge of internal fleet registrations, renewals, and dealer plate requirements Expert experience with electronic registration systems Demonstrate excellent problem solving and critical thinking skills Work independently with little direction and be a self-starter Work with cross-functional teams and clearly communicate objectives and needs to internal partners Juggle multiple tasks and leverage time management skills Experience analyzing reports and creating action plans. Proficiency with Microsoft suite to create spreadsheets, documents, and presentations Experience and knowledge with state registration compliance and regulations Must be able to pass criminal & fingerprinting applicable to state regulations & restrictions High School diploma or equivalent Pay Disclosure Hourly Rate for Illinois Based Applicants: $27.31 - $30.00 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 3+ years administrative operations experience 2+ years title and registration experience Knowledge of internal fleet registrations, renewals, and dealer plate requirements Expert experience with electronic registration systems Demonstrate excellent problem solving and critical thinking skills Work independently with little direction and be a self-starter Work with cross-functional teams and clearly communicate objectives and needs to internal partners Juggle multiple tasks and leverage time management skills Experience analyzing reports and creating action plans. Proficiency with Microsoft suite to create spreadsheets, documents, and presentations Experience and knowledge with state registration compliance and regulations Must be able to pass criminal & fingerprinting applicable to state regulations & restrictions High School diploma or equivalent Coordinate the needs of our fleet operations team to match registration requirements for each state we utilize the vehicles in; maintain records of all future registrations to track needed documents have been provided for each vehicle Timely and Accurate distribution of requested items. Work with field teams to monitor proper use of dealer and manufacturer plates to comply with state and dealer licensing requirements; create processes for field teams to follow to maintain compliance and proper reporting for missing plates Responsible for tracking all fleet plate maintenance; registration renewals, obtaining dealer and manufacturer plates, ensure field teams are keeping accurate logs for each plate Work daily with our registration team to track registration progress for each vehicle Assist with the administration of vehicle fines (tolls and violations) and partner with stakeholders to create internal processes to prevent future fines Partner with our B2B operations leadership to facilitate with state-by-state requirements and validate accuracy of purchase orders and purchase agreements Ensure all B2B purchase orders and purchase agreements align with state compliance requirements

Min USD $16.50/Hr. Max USD $24.82/Hr. Our Patient Registration Specialist plays a vital role in ensuring a smooth experience for patients at Memorial Health. This position involves pre-registering and registering patients, scheduling procedures and tests, and collecting accurate demographic and billing information promptly. The specialist interviews incoming patients or associates, entering essential details into all relevant software systems. Additionally, they serve as a liaison between ancillary departments and other areas of Patient Access Services, facilitating effective communication and coordination for optimal patient care. Qualifications Education: * High School Graduate or equivalent required. Experience: * One year of customer service experience preferred. * Previous experience in clerical work, medical terminology, medical office settings, registration, or billing is preferred. * Familiarity with word processing and computer applications is desirable. Other Knowledge/Skills/Abilities: * Minimum typing speed of 40 WPM preferred. * Excellent interpersonal and communication skills are essential. * Ability to work independently and efficiently. Responsibilities * Greet and assist the majority of visitors and patients, answering questions via telephone or in person, and providing directional information. * Effectively perform general clerical and administrative functions. * Complete all steps of pre-registration and registration, including patient interviews, obtaining signatures, providing Advance Directive information, and distributing hospital-specific literature. * Pre-register and register all types of patients across multiple software systems. * Demonstrate flexibility, organization, and the ability to function well in stressful situations while maintaining a professional demeanor with patients and colleagues. * Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening self-pay patients for potential financial assistance. * Understand and comply with state and federal regulations, as well as hospital, department, and The Joint Commission policies related to patient access. * Communicate effectively with ancillary departments, physicians, medical offices, and within the Patient Financial Services department. * Conduct insurance verification tasks, pre-certification, and referral information from MD offices and insurance companies for both elective and emergent patients. * Complete legal admission paperwork for psychiatric admissions in accordance with DHS guidelines. * Ensure accurate documentation of patient information. * Check and restock supplies as needed. * Participate in performance improvement activities for the department and organization. * Adhere to all HIPAA guidelines and maintain patient confidentiality. * Complete annual educational and training requirements. * Promote the mission, vision, and goals of the organization and department. * Perform other related duties as required or requested.

Job Details Gibson City, IL Full Time $20.00 - $25.00 HourlyDescription The Patient Access Representative should have the ability to work under pressure and the conditions of frequent interruptions. They need considerable initiative and judgment involved in decisions. Will work under supervision, performing duties in an area where procedures are standardized, but where frequent independent decisions are required. GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT To provide personalized, professional healthcare services to the residents of the Communities we serve. PRINCIPLE DUTIES AND RESPONSIBILITIES Registers all patients accurately and obtains new and /or updates demographic and insurance information with each registration. Obtains necessary information and consent for treatment and insurance forms. Assist patient in understanding his/her benefits and patient rights and advance directive statements. Assist or arrange for patients to get to proper department. Make sure face sheet, labels and armbands are accurately completed and taken to the proper unit. Checks benefits for patients having outpatient services and verifies pre-certification has been obtained when needed. Answers the Switchboard as needed. Other duties as assigned as needed within the Patient Access Department. Must be flexible and willing to function within each area of the Patient Access Department to assure full staffing needs are met at all times. Collects point of service collection amounts from patients for co-pays, co-insurance and deductible amounts as directed by the pre-registration and benefits staff. Qualifications PHYSICAL REQUIREMENTS 1. Work requires communication abilities necessary to interview customers, gather, and exchange information with other departments and others on a daily basis, including ability to use the telephone. 2. Work requires checking for accuracy on a daily basis. 3. Works requires the use of keyboard on a daily basis. 4. Must possess great phone skills with the ability to communicate effectively while entering information into the computer. 5. Physical strength to perform the following lifting demands: • Floor to waist - 10 pounds • Waist to shoulder - 10 pounds • Shoulder to overhead - 10 pounds • Carry 10 pounds for 15 feet • Push 10 pounds/force for 15 feet • Pull 10 pounds/force for 15 feet REPORTING RELATIONSHIP Reports to the Patient Access Services Director EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED: 1. Good communication skills 2. Experience with keyboarding, calculator, and other office equipment commonly found in an office environment. Insurance background a plus but not required. 3. Must possess excellent customer service skills. INFECTION EXPOSURE RISK LEVEL Category 3 - No Risk - Your job does not involve exposure to blood, body fluids or tissue. You do not perform or help in emergency medical care or first aid as part of your job. WORKING CONDITIONS 1. Works in an office with interruptions. 2. Works in office with co-workers, potential for personal harm or injury is limited when proper safety precautions are taken.

Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

Shift: Day shift Schedule: M-Th 8-4:30 F 7:30-4:00 Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients. Benefits: 40 hours of PTO effective date of hire Health, Dental, Vision and Life insurance effective date of hire Generous 401(k) match effective after 90 days Quality/Goal incentive annually Free Wellness Program Requirements Regulatory Requirements: One year experience in office setting or hospital setting preferred. Experience with billing and insurance preferred. Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day. Salary Description $16.05-$18.43 per hour DOE

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them . As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an "Enriched health and life in a just society" through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities CUSTOMER SERVICE COMPLIANCE STATEMENT: Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve. POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide superior service to all customers. 2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents. 3. Able to create a patient case, utilize and document as requested. 4. Notify new patient of doctor's prescription preferences, if applicable. 5. Schedule, confirm patient appointments and interpreter services, if applicable. 6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested. 7. Process patient payments, co-pay and balanced owed including smart pay, if applicable. 8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information. 9. Ensure each patient's insurance is verified prior to being seen. 10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable. 11. Perform end-of-day batching and counting. 12. Scan paper documents into electronic chart. 13. Adhere to petty cash policy, if applicable. 14. Complete ticklers/appointments to schedule within Athena workflow dashboard. 15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete. 16. Able to create a Lab Corp indigent form/scan and distribute as needed. 17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner. 18. Coordinate with navigator to ensure patients are connected to health insurance. 19. Perform other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES: 1. Basic keyboard/data entry skills, note taking, computer and telephone skills. 2. Must possess knowledge of basic computer screens, fields and procedures. 3. Must possess knowledge of basic medical terminology. 4. Must possess knowledge of basic telephone and paging systems, and routing calls. 5. Must possess knowledge of basic forms, applications and logs in the health care centers. 6. Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. 7. Ability to assess skills necessary for patient referral, if applicable. 8. Ability to assess non-scheduled patients and communicate to nursing/provider staff. 9. Ability to assess patient records, forms and charts for completeness and accuracy. 10. Ability to accept responsibility for own actions and receive supervision and direction. 11. Ability to maintain confidentiality of all patient records, communications and needs. 12. Ability to follow lines of authority when dealing with problems and issues. 13. Must maintain neat, clean, professional appearance. 14. Ability to multi-task. EDUCATION AND EXPERIENCE: High School diploma or equivalent is desired. Training in Medical Terminology is desired. PHYSICAL DEMANDS: Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds. WORK SCHEDULE: Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff. COMPLIANCE STATEMENT: Abide by the requirements of all applicable State and Federal laws. MEDICAL HOME STATEMENT: Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum. COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME: * Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents. * Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses. * Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits. * Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options. * Disability Insurance: Employer-paid disability insurance for eligible positions. * 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting. * Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday. * Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child. * Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.

Job Description VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an “Enriched health and life in a just society” through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities CUSTOMER SERVICE COMPLIANCE STATEMENT: Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve. POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide superior service to all customers. 2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents. 3. Able to create a patient case, utilize and document as requested. 4. Notify new patient of doctor's prescription preferences, if applicable. 5. Schedule, confirm patient appointments and interpreter services, if applicable. 6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested. 7. Process patient payments, co-pay and balanced owed including smart pay, if applicable. 8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information. 9. Ensure each patient's insurance is verified prior to being seen. 10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable. 11. Perform end-of-day batching and counting. 12. Scan paper documents into electronic chart. 13. Adhere to petty cash policy, if applicable. 14. Complete ticklers/appointments to schedule within Athena workflow dashboard. 15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete. 16. Able to create a Lab Corp indigent form/scan and distribute as needed. 17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner. 18. Coordinate with navigator to ensure patients are connected to health insurance. 19. Perform other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES: 1. Basic keyboard/data entry skills, note taking, computer and telephone skills. 2. Must possess knowledge of basic computer screens, fields and procedures. 3. Must possess knowledge of basic medical terminology. 4. Must possess knowledge of basic telephone and paging systems, and routing calls. 5. Must possess knowledge of basic forms, applications and logs in the health care centers. 6. Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. 7. Ability to assess skills necessary for patient referral, if applicable. 8. Ability to assess non-scheduled patients and communicate to nursing/provider staff. 9. Ability to assess patient records, forms and charts for completeness and accuracy. 10. Ability to accept responsibility for own actions and receive supervision and direction. 11. Ability to maintain confidentiality of all patient records, communications and needs. 12. Ability to follow lines of authority when dealing with problems and issues. 13. Must maintain neat, clean, professional appearance. 14. Ability to multi-task. EDUCATION AND EXPERIENCE: High School diploma or equivalent is desired. Training in Medical Terminology is desired. PHYSICAL DEMANDS: Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds. WORK SCHEDULE: Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff. COMPLIANCE STATEMENT: Abide by the requirements of all applicable State and Federal laws. MEDICAL HOME STATEMENT: Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum. COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME: Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents. Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses. Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits. Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options. Disability Insurance: Employer-paid disability insurance for eligible positions. 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting. Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday. Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child. Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Director, Equal Opportunity and Access and Title IX Coordinator Job no: 519061 Work type: On Campus Title: Director, Equal Opportunity and Access and Title IX Coordinator Division Name: Presidential Department: Office of Equal Opportunity & Access Campus Location: Normal, IL Job Summary The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access. Working under the supervision of the President of Illinois State University, the Director of the Office of Equal Opportunity and Access (OEOA) oversees the University's program to prevent, detect, and respond appropriately to complaints of harassment and discrimination in violation of University policy and applicable state and federal law including the Civil Rights Act, ADA, Title IX, and Preventing Sexual Violence in Higher Education Act. Specific Duties and Responsibilities: - Leads the OEOA, supervises staff of investigators and other office personnel and oversees case management for the office; - Serves as the University Title IX Coordinator and oversees all aspects of University, agency, state, and federal law including but not limited to Title IX and Preventing Sexual Violence in Higher Education Act; - Oversees a University-wide program to prevent, detect, and appropriately respond to violations of University policy and applicable law related to anti-harassment and non-discrimination; - Oversees enforcement and reporting related to anti-harassment and non-discrimination statutes; - Oversees OEOA investigations of alleged discrimination and harassment; advises individuals on the complaint process, available resources, and interim measures, if appropriate; plans the investigation processes, conducts interviews, identifies and collects relevant documentation, analyzes evidence, drafts investigation reports, issues findings and determinations, recommends remedial action and maintains accurate and complete investigative files; - Oversees process for determining employee ADA accommodations and consults upon request regarding student ADA accommodations; - Develops periodic updates to University ADA policies and procedures; - Serves as an integral member of the President's staff advising other officers on all issues related to fostering an inclusive campus environment; - Serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access; - Develops and facilitates training programs to the University community related to the Civil Rights Act, Title IX, the Rehabilitation Act, Vietnam Era Veterans' Readjustment Assistance Act, Illinois Human Rights Act, and any other applicable nondiscrimination statutes and regulations; - Manages all aspects of federal Affirmative Action requirements including the development and implementation of the University's annual Affirmative Action Plan; - Develops and updates metrics, audit protocols, and controls to measure compliance with Affirmative Action Plan requirements; - Advises and collaborates with Human Resources on affirmative action recruiting sources and outreach strategies for vacancies, particularly for underutilized positions/groups. Assists with the development and implementation of effective training programs for search committees and others involved in recruitment activities; - Develops communication plan to disseminate information to University employees about the EEO/AA program; - Identifies and develops relationships with key organizations and associations with a focus on creating a more diverse employee population; - Proficient in integrating data and effectively communicate essential information; - Performs other duties as assigned. Salary Rate / Pay Rate Pay is commensurate with qualifications and experience, combined with an excellent benefits package Required Qualifications 1. Master's, Doctorate, or Juris Doctorate degree; 2. Five (5) or more years of experience interpreting and applying internal policies and state and federal nondiscrimination law including but not limited to, the Civil Rights Act and Title IX; 3. Five (5) or more years of experience investigating formal and informal complaints of sexual harassment, harassment, retaliation and discrimination; 4. Three (3) or more years of experience complying with the reporting requirements of external agencies in areas such as affirmative action, equal employment opportunity, sexual harassment/violence, and the Clery Act; 5. Knowledge of the statistical analysis used in workforce analytics and reporting; 6. Three (3) or more years of progressive supervisory experience including excellent leadership, planning, organizational and managerial skills, and proven ability to perform as a team player; 7. Demonstrated awareness of the importance of equity, diversity and inclusion, and support for a diverse and welcoming environment; 8. Demonstrated ability to assess campus-wide training needs, and to develop and implement meaningful and innovative educational programing for faculty, staff, and students relating to diversity, inclusion, and civil rights compliance. Preferred Qualifications 1. Law Degree from an accredited law school or advanced degree in a relevant field; 2. Prior experience leading an AA/EEO office; 3. Prior experience working in higher education; 4. Experience reviewing and drafting policy and procedure documents relating to state and federal nondiscrimination laws; 5. Work experience related to compliance with the Americans with Disabilities Act and/or similar state and federal standards (e.g., determining reasonable accommodations, facilities accessibility, Standards of Accessible Design). Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Effectively communicate on a daily basis. 2. Move about in various locations such as Springfield, IL and the Illinois State University campus as needed to complete day-to-day work. Proposed Starting Date October 2024 Special Instructions for Applicants Nomination and Application Process The Search Committee invites letters of nomination, applications (letter of interest, full resume/CV, and contact information of at least five references), or expressions of interest to be submitted to the search firm. Review of materials will begin immediately and continue until the appointment is made. For additional information, please contact: Porsha Williams, Vice President Erin Raines, Senior Principal Scott Gaffney, Executive Recruiting Coordinator Parker Executive Search Five Concourse Parkway, Suite 2875 Atlanta, GA 30328 ************ ext.: 117 ************************** || ************************ || ************************* Contact Information for Applicants Meghan Lugo ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/18/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access. TEST Current Opportunities Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.

Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Sullivan, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities Skilled at handling incoming calls Strong communication skills required Comfortable with computers, ability to handle uploading and downloading files as well as navigating email Competent phone skills MS Suite familiarity, including Instant Messenger, Excel, and Word Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Required Skills H.S. grad or equivalent Authorization to work in the U.S. required High school diploma or GED Must be authorized to work in the U.S.

Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a part-time Customer Service Representative. Position may require some weekend and evening hours. Responsibilities Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence. Greet customers, provide directions, answer phone calls, and route calls appropriately. Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment. Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees. Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed. Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary. Check patients in and out following department protocols. Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures. Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly. Receive and record payments according to prescribed procedures. Scan and attach documents to the patient EMR and provide backup to medical records staff. Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate. Operate office equipment, including copiers, printers, scanners, and fax machines. Maintain a clean, organized, and orderly work area. Collaborate with team members, providing backup support as needed. Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment. Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service. Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information. Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Min USD $16.50/Hr. Max USD $24.82/Hr. Our Patient Access Specialist plays a vital role in ensuring a smooth experience for patients at Memorial Health. This position involves pre-registering and registering patients, scheduling procedures and tests, and collecting accurate demographic and billing information promptly. The specialist interviews incoming patients or associates, entering essential details into all relevant software systems. Additionally, they serve as a liaison between ancillary departments and other areas of Patient Access Services, facilitating effective communication and coordination for optimal patient care. Qualifications Education: * High School Graduate or equivalent required. Experience: * One year of customer service experience preferred. * Previous experience in clerical work, medical terminology, medical office settings, registration, or billing is preferred. * Familiarity with word processing and computer applications is desirable. Other Knowledge/Skills/Abilities: * Minimum typing speed of 40 WPM preferred. * Excellent interpersonal and communication skills are essential. * Ability to work independently and efficiently. Responsibilities * Greet and assist the majority of visitors and patients, answering questions via telephone or in person, and providing directional information. * Effectively perform general clerical and administrative functions. * Complete all steps of pre-registration and registration, including patient interviews, obtaining signatures, providing Advance Directive information, and distributing hospital-specific literature. * Pre-register and register all types of patients across multiple software systems. * Demonstrate flexibility, organization, and the ability to function well in stressful situations while maintaining a professional demeanor with patients and colleagues. * Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening self-pay patients for potential financial assistance. * Understand and comply with state and federal regulations, as well as hospital, department, and The Joint Commission policies related to patient access. * Communicate effectively with ancillary departments, physicians, medical offices, and within the Patient Financial Services department. * Conduct insurance verification tasks, pre-certification, and referral information from MD offices and insurance companies for both elective and emergent patients. * Complete legal admission paperwork for psychiatric admissions in accordance with DHS guidelines. * Ensure accurate documentation of patient information. * Check and restock supplies as needed. * Participate in performance improvement activities for the department and organization. * Adhere to all HIPAA guidelines and maintain patient confidentiality. * Complete annual educational and training requirements. * Promote the mission, vision, and goals of the organization and department. * Perform other related duties as required or requested.

Full-time Description Shift: Day/Evening shift Schedule: 40hrs wkly/ M-9a-6p, T-9a-6:30p W-9:30a-6p Th 9a-6:30p F- 8-4 Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients. Benefits: • 40 hours PTO effective date of hire • Health, Dental, Vision and Life insurance effective date of hire • Generous 401(k) match effective after 90 days • Quality/Goal incentive annually • Free Wellness Program Requirements Regulatory Requirements: · One year experience in office setting or hospital setting preferred. · Experience with billing and insurance preferred. Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day. Salary Description $16.05-18.43 per hour DOE

Job Details Gibson City, IL Full Time $25.00 - $32.00 HourlyDescription The PFS Medical Coder is responsible for the transformation of healthcare diagnosis, procedures, medical services, and equipment into universal medical alphanumeric codes. The coder is responsible for assigning and verifying the correct codes are used to describe the type of service(s) the patient received. The Coder will ensure the codes are applied correctly during the medical billing process, which includes removing the information from the documentation, assigning the appropriate codes, and creating a claim to be paid by the insurance carriers. Coders will work with the hospital, clinics, and physician offices as needed to provide personalized, professional healthcare services to the residents of the Communities we serve. PRINCIPLE DUTIES AND RESPONSIBILITIES 1. Assign codes to diagnosis and procedures, using ICD-10, CPT, and HCPS codes. 2. Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations. 3. Knowledge and understanding of how to properly code using medical coding books. 4. Follow up with the provider on any documentation that is insufficient or unclear. 5. Ensure that all codes are current and active. 6. Ensures appropriate, accurate/timely follow-up is action taken on all denials and rejections received. 7. Adequately responds to coding questions and provide clarification to colleagues. 8. Develops and maintains appropriate communication with clinics. 9. Appropriately refers all non-routine issues to management for clarification. 10. Re-code and reprocess all Denials and Rejections ensuring all avenues are explored to resolve and issues with Insurance Payers. 11. Ability to work with fellow staff in a professional, courteous and respectful manner at all times. 12. Monitor CPT's and Diagnoses to assure they are coded correctly prior to billing. 13. All other duties assigned by Director of PFS or Executive Director of Revenue Cycle. Qualifications PHYSICAL REQUIREMENTS 1. Must be competent in the usage of PC's keyboard, calculations, copy machine, printers and other office equipment. 2. Light level of physical effort required for a variety of physical activities to include lifting standing and sitting at a workstation for up to four hours at a time. Physical strength to perform the following lifting tasks: • Floor to waist - 10 pounds • Waist to shoulder - 10 pounds • Shoulder to overhead - 10 pounds • Carry 10 pounds for 15 feet 3. Work requires visual acuity necessary to observe and obtain information and use documentation. 4. Auditory acuity to hear others for purposed of fluent communication. REPORTING RELATIONSHIP Reports to the Director(s) of Patient Financial Services. EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED: 1. Work requires knowledge of CPT, ICD-10, and HCPC codes. . 2. Must hold a current unexpired CPC or CCS certification from the AAPC, NHA, or AHIMA. 3. 2 years of previous experience with medical coding for a multi-specialty office or hospital system. 4. Knowledge of Medical Terminology. 5. Familiar with the Legal and Ethical Compliance with medical coding. 6. Previous experience in the policy and procedures of medical coding. 7. Requires analytical skills to evaluate medical charts and records. 8. Good communication skills to assist with coding questions and concerns from colleagues. INFECTION EXPOSURE RISK LEVEL Category 3 - No Risk - Your job does not involve exposure to blood, body fluids or tissue. You do not perform or help in emergency medical care or first aid as part of your job. WORKING CONDITIONS 1. Works in an office where there are relatively few discomforts due to dust or dirt. There is some exposure to print noises. 2. Will work in an office with co-workers where traffic may be constant, subjecting your work to interruptions, which can produce stress and fatigue.

Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours. Responsibilities Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence. Greet customers, provide directions, answer phone calls, and route calls appropriately. Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment. Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees. Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed. Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary. Check patients in and out following department protocols. Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures. Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly. Receive and record payments according to prescribed procedures. Scan and attach documents to the patient EMR and provide backup to medical records staff. Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate. Operate office equipment, including copiers, printers, scanners, and fax machines. Maintain a clean, organized, and orderly work area. Collaborate with team members, providing backup support as needed. Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment. Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service. Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information. Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Min USD $16.50/Hr. Max USD $24.82/Hr. Our Patient Access Specialist pre-registers and register patients. Schedule patients for procedures and tests at MHS facilities. Collects accurate patient demographic and billing information in a timely manner. Interviews incoming patients or Associates, enter information into potential all appropriate software packages. Serves as a liaison between ancillary departments and other Patient Access Services areas. Qualifications Education: * High School Graduate or equivalent required. Experience: * One year customer service experience preferred. Previous clerical, medical terminology, medical office, registration or billing experience preferred. Word processing/computer application experience and knowledge desired. Other Knowledge/Skills/Abilities: * Minimum typing skill of 40 WPM preferred. * Demonstrates excellent interpersonal and communication skills. * Demonstrates ability to work independently. Responsibilities * Greet the majority of visitors and patients, answer patient questions (via telephone/ in person) and give directional information. * Effectively perform general clerical/administrative functions. * Responsible for completing all steps of pre-registration/registration including patient interview, obtaining of signatures, providing Advance Directive information and distributes hospital specific literature. * Pre-register and register all types of patients in multiple software systems. * Demonstrates an ability to be flexible, organized and function well in stressful situations. * Maintains a professional demeanor in respect to patients and fellow employees. * Ability to conduct financial collections and referrals for Financial Counseling. Ability to interview/prescreen self pay patients for possible financial assistance. * Understands and complies with state and federal regulations as well as hospital, department and The Joint Commission policies and procedures related to patient access. * Communicates with ancillary department, physicians, medical offices and within Patient Financial Services department. * Conducts insurance verification tasks, pre-certification, or referral information from MD offices and/or insurance companies and authorization for elective and emergent patients. * Ability to complete legal admission paperwork for psychiatric admits in accordance to DHS guidelines. * Ensures accurate documentation of patient information. * Responsible for checking and re-stocking supplies as needed. * Participates in performance improvement activities for the department and organization. * Adheres to all HIPAA guidelines and patient confidentiality policies. * Completes annual educational and training requirements. * Promotes the mission, vision, and goals of the organization and department. * Performs other related work as required or requested.

Shift: Day/evening shift Schedule: Rotating Saturdays, Possible afternoon/evening coverage weekdays Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients. Benefits: Quality/Goal incentive annually Free Wellness Program Requirements Regulatory Requirements: One year experience in office setting or hospital setting preferred. Experience with billing and insurance preferred. Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day. Salary Description $16.05-$18.43 per hour DOE