Patient Services Representative - great hours!
Patient access representative job in Buffalo, NY
WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients.
This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays!
SOME OF THE JOB FUNCTIONS of the patient services representative:
Answer the phone
Distribute email lists and merge profiles
Help with patient intake and discharge
Submit Epic logs, open mail, disperse fax documentation to correct department
We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
Auto-ApplyPatient Services Representative (PSR)
Patient access representative job in Amherst, NY
Patient Services Representative (PSR)/Medical Receptionist
Join General Physician, P.C.
Are you a Medical Receptionist (PSR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PSR's to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss.
Location: Williamsville, NY
Position Type: Full-time, First Shift
Why General Physician, P.C.?
Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime!
Comprehensive Benefits: Medical, dental, vision, and more.
Generous PTO: Enjoy your well-deserved time off.
401(K) with 3% Employer Contribution: Secure your financial future.
Employee Discounts: Exclusive deals, including Verizon Wireless.
What you will be doing:
The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow.
Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols.
Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist.
Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients.
Answer phones and route communication appropriately, schedule appointments and document patient interaction in the EMR system in a timely manner.
Manage incoming mail and fax documents in accordance with company policy, and process medical record requests and referrals.
Process end-of-day reconciliation of cash and credit card payments.
Perform general office duties such as document preparation, scanning, and filing.
Maintain the cleanliness of the patient waiting room and ensure proper notification is made regarding the timeliness of appointments.
Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations.
Deliver exemplary customer service to provide a positive patient experience across the organization.
Perform other duties assigned by management.
The education and experience you need:
High school diploma required; two-year college degree preferred
Proven work experience in a healthcare facility or strong customer service experience preferred
Knowledge of insurance and medical terminology preferred
Strong written and verbal communication skills with ability to utilize computer programs
Join General Physician, P.C., and make a difference in the lives of patients while advancing your career!
* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget. (IND123)
Patient Experience Representative
Patient access representative job in Amherst, NY
Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits:
Work-Life Balance(no overnight shifts)
Medical, Dental & Vision Plans
Life Insurance
401(k) Retirement Plan
Critical Illness, Accident, & Legal Plans
Wellness Program
Learning &Development Opportunities
Paid Time Off
Paid Holidays
Free Onsite Parking at All Locations
Schedule : Monday- Friday, 8:00am - 4:30pm or 8:30am - 5:00pm
Responsibilities of Position:
Provide excellent customer service in all interactions with patients, clinical support staff, management, and providers
Demonstrate the ability to remain calm and respectful when dealing with all callers
Demonstrate the ability to work well with high call volumes
Demonstrate the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by professional interactions with other representatives of services at the Dent
Ability to collaborate with coworkers and be a team player
Demonstrates a thorough understanding of Call Center policies and procedures as outlined in the training manual
Transfer telephone calls to appropriate locations, departments and personnel within the organization
Transfer patients to proper clinical resources for health care questions and to proper clerical resources for non-clinical support
Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs
Create and update patient accounts with demographic and insurance information
Confirm and cancel patient appointments for all specialties and multiple ancillary services
Schedule neurology appointments
Possess an understanding and knowledge of subspecialty and individual provider scheduling protocols and guidelines
Possess an understanding of injection scheduling protocols and guidelines including when prior authorization is needed
Possess an understanding of insurance participation, co-pays, and deductibles
Maintain strict confidentiality of all patient information
Page on call provider for hospital consult requests
Work with support staff to provide external providers with immediate access to Dent providers for emergent requests
Completes clerical duties in a time efficient manner as set forth by the Manager
Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals
Work with medical secretaries, checkout staff, triage nurses, and medical assistants to ensure appropriate scheduling and handling of patient needs
Meet or exceed key performance indicators
Meet or exceed expectations for tone, accuracy, call volumes, response times, and average durations
Meet or exceed expectations on monthly call grading
Actively participate in ongoing training and development in a professional manner.
Participate in weekly team huddle and monthly team meeting
Demonstrate the ability to review and discuss performance with the Manager
Reports errors or problems in a timely and professional manner so that appropriate action may be taken for patient care
Performs other duties as assigned or requested
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Skills & Experience Necessary:
Ability to maintain strict confidentiality
Good verbal communication, interpersonal and telephone skills
Good working knowledge of medical terminology
Good planning, organizational, and problem solving skills
Ability to work independently or within a team environment
Willing and able to work overtime as required to meet operational needs and perform all duties
Availability for departmental meetings, which may require reporting early and staying late
Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines
Preferred Experience
1-year experience in a call center or customer service environment
Compensation:
Most candidates will start within the first quartile of the pay range
Rates are commensurate with experience
EEO Statement
Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.
Auto-ApplyCare Coordinator
Patient access representative job in Niagara Falls, NY
Are you E.P.I.C?!
At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment -and we want YOU to join our dynamic team! We're hiring Care Coordinators for the following departments:
Facilities - If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you.
Retail - If you love helping customers face-to-face, ensuring proper product fits combined with administrative work, you'll thrive here.
CPAP Services - If you're passionate about helping clients achieve their best sleep, we need you!
Outpatient Services - If you're someone who enjoys supporting patients after hospital or facility discharges, you might be a perfect fit.
Resupply & Compliance Services - If you love keeping patients' therapy running smoothly by getting their supplies to them on time, this role has your name on it.
Each position plays a vital role in delivering top-notch care and customer service!
What You'll Do
Provide Excellent Service : Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries on durable medical equipment and supplies.
Educate Clients : Guide individuals and clients on product usage, insurance coverage, and best practices-whether in facilities, a retail storefront, or for CPAP needs.
Coordinate and Collaborate : Work with internal teams, healthcare professionals, and insurance providers to ensure timely, compliant, and efficient service.
Manage Documentation : Use electronic medical record systems and follow company policies/protocols to maintain accurate, up-to-date records.
Ensure Compliance : Adhere to healthcare regulations, maintain product knowledge, and stay informed about new offerings in each department.
What You Bring
Communication & Empathy : Strong interpersonal skills to connect with clients, answer questions, and resolve concerns effectively.
Team-Oriented Mindset : Willingness to collaborate across departments and support shared goals.
Adaptability & Drive : Eagerness to learn, grow, and navigate diverse tasks-from assisting walk-in customers to verifying insurance details.
Attention to Detail : Comfort with documentation, data entry, and managing multiple priorities in fast-paced environments.
Minimum Education : High School Diploma or GED required. Associate or Bachelor's degree preferred
What You Get - Benefits That Go Beyond the Basics
Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well
Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked
Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays
Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program
Education That Pays Off - Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs
Be Part of Something Bigger - Join an organization that values giving back through community programs
Compensation
$18.00 - $24.00 per hour, depending on experience
Location
Wheatfield, NY
Auto-ApplyPatient Service Representative
Patient access representative job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit.
About the Role:
As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include:
* Welcomes patients
* Verifies patient information and makes corrects in the computer system
* Confirms appointment times, locations, and providers during check-in
* Communicates delays to the front desk lead
* Assists in ensuring appointments are confirmed
* Assists in open and closing procedures
* Prints daily appointment schedules and front desk reports
* Verifies insurance through epaces, heathenet, healthplex
* Inputs insurance information including active/expired dates
* Sends appropriate patient messages
* Assists patients in filling out forms
* Collects co-payments including sliding scale nominal fee
* Adheres to cash handling policy
You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed.
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills to be a PSR:
* High school diploma or equivalent
* Able to read, write and speak the English language. A second language of Spanish is preferred
* Able to learn new software and computer systems
* Strong attention to detail and customer service skills
* Kindness: you treat each person with respect and compassion, valuing each person's story
* Resiliency: you see opportunities to innovate and find solutions when challenges arise
* Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
* Medical office experience or medical terminology knowledge preferred but not required
* EHR knowledge preferred but not required
Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m.
What We Offer:
Compensation: Starting rate $18.50 per hour.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
Wraparound Care Coordinator
Patient access representative job in Buffalo, NY
Job Description
The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services.
Major Responsibilities/Activities:
Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model
Utilizes a strengths-based family driven approach to services
Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from
Conducts assessments throughout duration of the case
Provides education, care coordination, and community linkages as appropriate
Conducts face to face contacts with families
Conducts Child and Family Team meetings each month
Participates in trainings required by stakeholders and agency
Maintains timely and accurate documentation in two systems
Other duties as deemed appropriate
Competencies:
Solid writing and verbal communication
Strong engagement skills and ability to engage with diverse populations
Flexibility related to scheduling
Familiarity with computer applications (i.e. Word, Excel, Outlook)
Familiarity with Fidelity EHR and Connections are a plus
Bi-lingual ability is a plus
Motivational Interviewing skills are a plus
Minimum Requirements:
Bachelor's Degree or Master's Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families.
Valid NYS Driver's License and adequate auto insurance
Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds.
Hours: Flexible schedule based on clients' needs.
Competitive pay rate of $21.512 per hour based on a 37.5 hour work week
CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.
Paid Time Off (PTO)
-20 PTO Days (25 Days After Five Years of Employment)
-14 Paid Holidays (includes 2 flex holidays)
- Bereavement: Four Paid Days
- Paid Jury Duty
Employer Paid Life Insurance
Medical, Two Plan Options
Dental, Two Plan Options
Vision Insurance
Wellness Program and Incentives
Health Savings Account (HSA) and Quarterly Employer-Contributions
Healthcare Flexible Spending Account (FSA)
Dependent Care FSA Retirement
Employee Referral Bonus
Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions After Two Years
Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
Patient Services Representative
Patient access representative job in Buffalo, NY
Hourly Pay Rate:
$19.00
Shift:
Monday-Friday
The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a
patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner.
• Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage.
• Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed.
• Collects co-payments as required.
• Obtains patient referrals and prescriptions for all services within the department.
• Coordinates external referrals.
• Contacts patients, as necessary, to communicate appointment dates and times.
• Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services.
• Obtains pre-approval / authorization from insurance company, when required.
• Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations.
• Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested.
• Maintains accurate patient attendance records in Electronic Health Record System.
• Maintains a thorough understanding of all the technical aspects of the PSR position.
• Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time.
• Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR.
• Adheres to People Inc. plan-wide policies on patient confidentiality.
• Supports changes and new programs to improve patient care, service, and staff morale.
• Performs other duties as assigned.
TEAM FUNCTIONS AND RESPONSIBILITIES:
• Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis.
• Works to incorporate new information/skill and responsibility into performance.
• Promotes a positive image of the department and agency.
• Initiates and problem solves utilizing available resources within level of responsibility.
• Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner.
• Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation.
• Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements.
• Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education.
• Plans time off in advance and manages PTO according to department guidelines.
MINIMUM QUALIFICATIONS:
• High School Diploma/GED
• 1 year of related experience
• Ability to read and write.
• Ability to handle multiple tasks simultaneously.
SUPERVISORY RESPONSIBILITY:
• This job has no supervisory responsibilities.
What we offer:
Competitive pay and shift differentials
Paid training (no prior experience required)
Health, dental,â¯and vision insurance
Generous paid time off (PTO)
401(k) retirement plan with employer match
Opportunities for career growth within the organization
Supportive team environment that values your contributions
Patient Service Representative
Patient access representative job in Buffalo, NY
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
Auto-ApplyPatient Care representative
Patient access representative job in Buffalo, NY
Full-time opportunity for a friendly and organized person to work with a medical office.
Must be able to cover the phone lines and greet patients.
A minimum of one year of experience in a medical office is required
Patient Care Coordinator
Patient access representative job in Williamsville, NY
Our office, Precision Endodontics - Williamsville, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Able to work Monday - Friday from 7:30am-4:40pm or 8:00am-5:00pm
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
3 years of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$23-$26 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Auto-ApplyFront Desk Coordinator - Buffalo, NY
Patient access representative job in Buffalo, NY
Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part-Time 10-15/hrs weekly - Great opportunity for college students!
Closed Sunday and all major holidays
Pay Range $17-$20/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra
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Patient Services Representative
Patient access representative job in Williamsville, NY
Full-time Description
Our team in Williamsville, NY is looking for a dedicated Patient Service Representative to join us in providing an outstanding first impression for our patients.
Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options.
We offer an excellent benefit package:
Work-Life Balance - Monday-Friday schedule - no nights or weekends!
Career Advancement - Build your future with our career ladder program
PSR Academy - Enhance your skills with specialized training and workshops
Comprehensive Benefits - Medical, dental and vision coverage
401(k) with Company Match
Generous Time Off
Company paid life insurance, options for LTD, Critical Illness, Accident
Generous Vacation and Sick time
11 Holidays
The Patient Service Representative (PSR) serves as the initial point of contact for patients, providing administrative and customer service support. Handle tasks such as scheduling appointments, managing patient information, processing payments, and ensuring smooth communication between patients and medical staff. PSRs play a crucial role in creating a positive patient experience and maintaining efficient healthcare operations.
Responsibilities:
Medical receptionist
Greet and welcome all patients: Creating a friendly and welcoming environment is paramount, setting the tone for the entire patient visit. This involves greeting patients and visitors in person and over the phone professionally.
Announces patients, visitors as needed with sensitivity.
Interact with fellow workers in a way that promotes a respectful and cooperative working environment
Assists nurses, physicians, and other clinical and/or medical staff l with administrative support
Accurately and efficiently respond to tasks received from providers, other office staff, and billing
Open and close the patient waiting room
Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual
Registration and Information Management
Register patients using EMR.
Coordinates and prepares patient's appointments and itinerary
Check insurance eligibility and verification on every patient
Collect and scan insurance and other required documents
Check report to ensure coverage and proper co-pay collection
Confirm insurance eligibility and verification prior to scheduling new patient appointments
New patient intake including entry into EMR
Verify and update patient demographic and insurance details at each visit.
Collect identification and insurance cards, copying or scanning them for the patient's record.
Scan other relevant patient information into the Electronic Medical Record (EMR).
Enters data from source documents into computer following format displayed on screen and enters necessary codes; compiles, sorts and verifies accuracy of data to be entered; responds to inquiries regarding entered data and makes corrections as necessary
Retrieves patient records, test results and/or charts from outside sources
Prepares paperwork and patient records related to their area of responsibility
Financial Responsibilities
Collect co-pays and past due balances on patient accounts. Process payments and issue receipts. Handle insurance inquiries and verify insurance eligibility.
Appointment Management
Optimize provider schedules by efficiently scheduling and confirming appointments. Answer phones, taking messages, and making appointments.
Calling and rescheduling cancellations.
Monitor's voicemails and returns calls
Creates reminder calls
Patient Support and Communication
Answer patient inquiries, provide general information, and address concerns. Help patients complete medical forms and guiding them on next steps. Ensure patient privacy and confidentiality, following HIPAA regulations.
Invites every patient to join the patient portal and includes proper paperwork and education to the patient
Patient check-out.
Act as a liaison between patients and healthcare providers.
Maintain and update patient records. Maintain office inventory and equipment, including ordering supplies. Maintain cleanliness and organization of the reception area.
Creates and mails patient letters (no show and 3 call attempt)
Provides assistance to patients and family members; refers questions to the appropriate department or individual
Maintains, sorts, files, and obtains patient records, files and/or charts
Other Responsibilities:
Backup for Medical Records
Assists in training other staff members on the appropriate use of equipment, office systems and work procedures as requested
Assists other departments with administrative duties, as requested
Prepares other written documentation as required by the profession and the department; maintains, distributes, analyzes and projects information for required records, reports and statistics, as directed
Update HealtheLink, as requested
Enhances professional growth and development by participating in educational programs, reading current literature, and participating in in-service meetings and workshops.
Performs other related duties as assigned or requested
Requirements
Education/Experience:
High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical or administrative health care experience; or
High School diploma or G.E.D. and the equivalent of six (6) months of full-time RPCI Oncology, PC clinical or administrative health care experience.
Must have one (1) year customer service experience in an office, preferably with patients
Successful completion of an accredited medical office assistant education program preferred
Must have experience working in Windows and with MS Office software
Salary Description $18.00-20.00/hour
Patient Access Associate
Patient access representative job in Mount Morris, NY
Mosaic Health has an immediate opening for an experienced Patient Access Associate to provide compassionate customer service at our diverse outpatient primary care center.
Duties to include, but not limited to: greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms; and scheduling/confirming patient appointments.
Effective communication and team cooperation essential to this key front end office position. Experience preferred in a medical, dental or similar health care outpatient office setting.
Patient Experience Representative
Patient access representative job in Amherst, NY
Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits:
* Work-Life Balance(no overnight shifts)
* Medical, Dental & Vision Plans
* Life Insurance
* 401(k) Retirement Plan
* Critical Illness, Accident, & Legal Plans
* Wellness Program
* Learning &Development Opportunities
* Paid Time Off
* Paid Holidays
* Free Onsite Parking at All Locations
Schedule: Monday- Friday, 8:00am - 4:30pm or 8:30am - 5:00pm
Responsibilities of Position:
* Provide excellent customer service in all interactions with patients, clinical support staff, management, and providers
* Demonstrate the ability to remain calm and respectful when dealing with all callers
* Demonstrate the ability to work well with high call volumes
* Demonstrate the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by professional interactions with other representatives of services at the Dent
* Ability to collaborate with coworkers and be a team player
* Demonstrates a thorough understanding of Call Center policies and procedures as outlined in the training manual
* Transfer telephone calls to appropriate locations, departments and personnel within the organization
* Transfer patients to proper clinical resources for health care questions and to proper clerical resources for non-clinical support
* Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs
* Create and update patient accounts with demographic and insurance information
* Confirm and cancel patient appointments for all specialties and multiple ancillary services
* Schedule neurology appointments
* Possess an understanding and knowledge of subspecialty and individual provider scheduling protocols and guidelines
* Possess an understanding of injection scheduling protocols and guidelines including when prior authorization is needed
* Possess an understanding of insurance participation, co-pays, and deductibles
* Maintain strict confidentiality of all patient information
* Page on call provider for hospital consult requests
* Work with support staff to provide external providers with immediate access to Dent providers for emergent requests
* Completes clerical duties in a time efficient manner as set forth by the Manager
* Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals
* Work with medical secretaries, checkout staff, triage nurses, and medical assistants to ensure appropriate scheduling and handling of patient needs
* Meet or exceed key performance indicators
* Meet or exceed expectations for tone, accuracy, call volumes, response times, and average durations
* Meet or exceed expectations on monthly call grading
* Actively participate in ongoing training and development in a professional manner.
* Participate in weekly team huddle and monthly team meeting
* Demonstrate the ability to review and discuss performance with the Manager
* Reports errors or problems in a timely and professional manner so that appropriate action may be taken for patient care
* Performs other duties as assigned or requested
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Skills & Experience Necessary:
* Ability to maintain strict confidentiality
* Good verbal communication, interpersonal and telephone skills
* Good working knowledge of medical terminology
* Good planning, organizational, and problem solving skills
* Ability to work independently or within a team environment
* Willing and able to work overtime as required to meet operational needs and perform all duties
* Availability for departmental meetings, which may require reporting early and staying late
* Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines
Preferred Experience
* 1-year experience in a call center or customer service environment
Compensation:
* Most candidates will start within the first quartile of the pay range
* Rates are commensurate with experience
EEO Statement
Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.
Mon-Fri 8:00am-4:30pm or 8:30am - 5:00pm
40 hours/week
Patient Service Representative
Patient access representative job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood!
As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit.
About the Role:
As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include:
Welcomes patients
Verifies patient information and makes corrects in the computer system
Confirms appointment times, locations, and providers during check-in
Communicates delays to the front desk lead
Assists in ensuring appointments are confirmed
Assists in open and closing procedures
Prints daily appointment schedules and front desk reports
Verifies insurance through epaces, heathenet, healthplex
Inputs insurance information including active/expired dates
Sends appropriate patient messages
Assists patients in filling out forms
Collects co-payments including sliding scale nominal fee
Adheres to cash handling policy
You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed.
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills to be a PSR:
High school diploma or equivalent
Able to read, write and speak the English language. A second language of Spanish is preferred
Able to learn new software and computer systems
Strong attention to detail and customer service skills
Kindness: you treat each person with respect and compassion, valuing each person's story
Resiliency: you see opportunities to innovate and find solutions when challenges arise
Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
Medical office experience or medical terminology knowledge preferred but not required
EHR knowledge preferred but not required
Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m.
What We Offer:
Compensation: Starting rate $18.50 per hour.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
Patient Care Coordinator
Patient access representative job in Williamsville, NY
Job Description
Our office, Precision Endodontics - Williamsville, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Able to work Monday - Friday from 7:30am-4:40pm or 8:00am-5:00pm
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
3 years of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$23-$26 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Front Desk Coordinator - Buffalo, NY
Patient access representative job in Buffalo, NY
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part-Time 10-15/hrs weekly - Great opportunity for college students!
Closed Sunday and all major holidays
Pay Range $17-$20/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra
Patient Services Representative (PSR)
Patient access representative job in Orchard Park, NY
Patient Services Representative (PSR)/Medical Receptionist
Join General Physician, P.C.
Are you a Medical Receptionist (PSR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PSR's to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss.
Location: OBGYN Office in Orchard Park, NY
Position Type: Part-time, 24 hours per week. Schedule varies but availability needed Monday, Tuesday, Friday between 6:30am-6:15pm.
Why General Physician, P.C.?
Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime!
Comprehensive Benefits: Medical, dental, vision, and more.
Generous PTO: Enjoy your well-deserved time off.
401(K) with 3% Employer Contribution: Secure your financial future.
Employee Discounts: Exclusive deals, including Verizon Wireless.
What you will be doing:
The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow.
Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols.
Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist.
Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients.
Answer phones and route communication appropriately, schedule appointments and document patient interaction in the EMR system in a timely manner.
Manage incoming mail and fax documents in accordance with company policy, and process medical record requests and referrals.
Process end-of-day reconciliation of cash and credit card payments.
Perform general office duties such as document preparation, scanning, and filing.
Maintain the cleanliness of the patient waiting room and ensure proper notification is made regarding the timeliness of appointments.
Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations.
Deliver exemplary customer service to provide a positive patient experience across the organization.
Perform other duties assigned by management.
The education and experience you need:
High school diploma required; two-year college degree preferred
Proven work experience in a healthcare facility or strong customer service experience preferred
Knowledge of insurance and medical terminology preferred
Strong written and verbal communication skills with ability to utilize computer programs
Join General Physician, P.C., and make a difference in the lives of patients while advancing your career!
* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.
Patient Care Coordinator
Patient access representative job in West Seneca, NY
Job Description
Our office, Precision Endodontics - West Seneca, is seeking a part time Patient Care Coordinator to join our busy specialty practice. You will also expand your professional network by traveling to our Williamsville location as needed.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Ability to work Monday-Thursday from 8:00am-5:00pm and every other Friday
Will travel to Williamsville location as needed.
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$16-$22 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Front Desk Coordinator - Buffalo, NY
Patient access representative job in Buffalo, NY
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part-Time 10-15/hrs weekly - Great opportunity for college students!
Closed Sunday and all major holidays
Pay Range $17-$20/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra
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