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Patient access representative jobs in Chesapeake, VA - 369 jobs

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  • Medical Receptionist

    Actalent

    Patient access representative job in Portsmouth, VA

    The Medical Receptionist serves as the first point of contact for patients and visitors, creating a welcoming and efficient front‐office experience. This role is responsible for greeting patients, managing check‐in and check‐out processes, scheduling appointments, answering phone calls, and maintaining accurate patient records. The Medical Receptionist also supports providers and clinical staff by coordinating patient flow and ensuring that administrative operations run smoothly. Strong communication skills, attention to detail, and the ability to multitask in a fast‐paced healthcare environment are essential. Responsibilities Greet patients and visitors in a courteous and professional manner Answer and route phone calls; respond to patient inquiries Schedule, confirm, and manage appointments Check in and check out patients; verify insurance information Collect co‐pays and process payments Maintain accurate and confidential patient records Coordinate with medical staff to support patient flow Perform general administrative tasks such as filing, scanning, and data entry Other duties as needed. Qualifications High school diploma or equivalent Prior medical office or customer service experience preferred Strong organization, communication, and computer skills Familiarity with electronic medical records (EMR) systems is a plus Schedule: 100% onsite 745am-5pm Mon-Fri, no weekends or holidays Job Type & Location This is a Contract to Hire position based out of Portsmouth, NH. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Portsmouth,NH. Application Deadline This position is anticipated to close on Jan 21, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $19-20 hourly 4d ago
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  • Customer Service Representative

    Waste Connections 4.1company rating

    Patient access representative job in Norfolk, VA

    Are you aHigh EnergyCSR? Do you have Call Center experience? Bay Disposal is looking for aHigh EnergyCustomer Service Representativeto join the team at our Hauling location in Norfolk, VA. DUTIES AND RESPONSIBILITIES: Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints. Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. A typical schedule for this position is 8am-5pm Monday-Friday. WORKING CONDITIONS AND PHYSICAL EFFORT: Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer. CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards. Also, long periods spent sitting, typing, or looking at a computer screen are common. MINIMUM JOB REQUIREMENTS: This is an advanced customer service role. Minimum 2 years of Customer Service experience in a high call volume atmosphere required. Experience with MS Word, Excel, and Email required . Typing and 10-key skills are required. Excellent organization and communication skills. This position requires excellent oral and written communication skills. This position requires ability to read and comprehend technical manuals. Bilingual preferred. Ability to analyze and solve problems. Gather data, compile information, and prepare reports. Apply todayand Connect with Your Future! We offer excellent Family benefits including: medical, dental, vision, flexible spending account, short term & long term disability, life insurance, 401(k) retirement. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
    $29k-36k yearly est. 4d ago
  • Medicare Billing Specialist

    Teksystems 4.4company rating

    Patient access representative job in Chesapeake, VA

    Medicare Billing Specialist *About the Role* This is a handson, highimpact role for billers who thrive in dynamic environments and take full ownership of their work. Key Responsibilities * Perform full endtoend billing and followup for Home Health & Hospice services. * Work extensively in MatrixCare (Care Matrix) to support all Home Health & Hospice billing functions. * Regularly navigate EPIC, as the majority of referrals originate from our hospital system. * Submit and manage claims across multiple payer portals, including Medicare (primary payer for most patients). * Maintain a manageable monthly patient volume of ~100 patients, ensuring timely and accurate claim processing. * Take complete ownership of billing operations, including: * Claim submission * Payment posting * Denial management * Followup and resolution activity *Qualifications* * *Hands-on revenue cycle experience*, including claim submission, payment posting, and denial resolution. * Strong understanding of *Medicare billing requirements* for Home Health & Hospice. * Ability to manage workload effectively with a consistent monthly patient volume. * Excellent organizational, problemsolving, and communication skills. * Ability to adapt to changing workflows and support process development in a transitioning environment. *Job Type & Location*This is a Contract to Hire position based out of Chesapeake, VA. *Pay and Benefits*The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Chesapeake,VA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-22 hourly 2d ago
  • Account Management

    Fastsigns 4.1company rating

    Patient access representative job in Chesapeake, VA

    Benefits: * Competitive salary * Employee discounts * Free uniforms * Paid time off * Training & development * Wellness resources FASTSIGNS of Chesapeake is hiring for an Sales team member to join our team at this leading sign company! Have you ever worked in an industry that you could walk into ANY business and they need your product? Every type of business uses signs and graphics in ways you haven't even noticed...yet. Look around. See the opportunity on every surface. Whether you're a seasoned professional or just getting started, potential abounds in the sign and graphics industry. Benefits/Perks * Competitive Salary * Paid Vacation and Holiday * Performance Bonus * Ongoing Training Opportunities * Career Pathing * Build your skillset and grow your career A Successful FASTSIGNS Sales team member will: * Work with customers across many industries and provide solutions that make an impact in their workplace * Develop and maintain relationship with new and existing customers * Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires Ideal Qualifications for FASTSIGNS Sales Team member: * High School Diploma or equivalent * Prior B2B consultative sales experience preferred * Knowledge of CRM software and sales tools * Prior experience in a sign and graphics environment a plus Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
    $54k-86k yearly est. 60d+ ago
  • Account Management

    Fastsigns #30701

    Patient access representative job in Chesapeake, VA

    Job DescriptionBenefits: Competitive salary Employee discounts Free uniforms Paid time off Training & development Wellness resources FASTSIGNS of Chesapeake is hiring for an Sales team member to join our team at this leading sign company! Have you ever worked in an industry that you could walk into ANY business and they need your product? Every type of business uses signs and graphics in ways you havent even noticed...yet. Look around. See the opportunity on every surface. Whether youre a seasoned professional or just getting started, potential abounds in the sign and graphics industry. Benefits/Perks Competitive Salary Paid Vacation and Holiday Performance Bonus Ongoing Training Opportunities Career Pathing Build your skillset and grow your career A Successful FASTSIGNS Sales team member will: Work with customers across many industries and provide solutions that make an impact in their workplace Develop and maintain relationship with new and existing customers Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires Ideal Qualifications for FASTSIGNS Sales Team member: High School Diploma or equivalent Prior B2B consultative sales experience preferred Knowledge of CRM software and sales tools Prior experience in a sign and graphics environment a plus Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
    $41k-78k yearly est. 27d ago
  • Patient Service Representative

    Patient First 4.3company rating

    Patient access representative job in Virginia Beach, VA

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $30k-34k yearly est. Auto-Apply 12d ago
  • Utilization Management Representative I

    Elevance Health

    Patient access representative job in Norfolk, VA

    Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Utilization Management Representative I is responsible for coordinating cases for precertification and prior authorization review. How you will make an impact: * Managing incoming calls or incoming post services claims work. * Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. * Refers cases requiring clinical review to a Nurse reviewer. * Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. * Responds to telephone and written inquiries from clients, providers and in-house departments. * Conducts clinical screening process. * Authorizes initial set of sessions to provider. * Checks benefits for facility based treatment. * Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. * Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers. * Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. * Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. * Performs other duties as assigned. Minimum Requirements: * Requires HS diploma or GED and a minimum of 1 year of customer service or call-center experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Medical terminology training and experience in medical or insurance field preferred. * Behavioral health medical terminology strongly preferred. * For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Job Level: Non-Management Non-Exempt Workshift: Job Family: CUS > Care Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $42k-79k yearly est. 6d ago
  • GEC - Patient Care Representative

    Us Eye

    Patient access representative job in Chesapeake, VA

    PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Griffey Eye Care: At Griffey Eye Care & Laser Center in Chesapeake, Virginia, our doctors and staff are dedicated to providing you with the most thorough, gentle, and modern service for your eye care needs. With over 50 years of combined service and experience in coastal Virginia as well as North Carolina we are dedicated to helping you see clearly. Our highly trained staff provide our patients with the most up-to-date technical and surgical techniques, with a personal touch. We take the time to ensure that each of our patients are fully informed of their options regarding cataract surgery, glaucoma treatment, vision correction, PRK or LASIK Surgery, eyeglasses, contact lenses, preventative or ongoing care, and whatever is needed to ensure the best eye care possible. At Griffey Eye Care, your eyes are our focus. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed. Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in [CITY, STATE] * Days and hours are * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-35k yearly est. 29d ago
  • Physical Therapy Patient Services Coordinator

    Jordan Young Institute 3.2company rating

    Patient access representative job in Virginia Beach, VA

    Job DescriptionDescription: Physical Therapy Patient Service Coordinator Jordan Young Institute, Virginia Beach, VA Who we are: Jordan Young Institute (JYI) is a well-respected private orthopedic practice comprised of highly trained, board-certified orthopedic surgeons, neurosurgeons, physical medicine and rehabilitation physicians, sports medicine physicians, physical therapists, and athletic trainers devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. The Jordan Young Institute is recruiting for a Physical Therapy Patient Service Coordinator. What you will do: Check in and greet new and existing patients with the primary role of customer service and patient care. Receive and direct incoming telephone calls. Accurately document messages and forward to therapists and personnel in a timely manner. Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls. Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to the JYI Billing department as appropriate for questions regarding insurance or payment issues. Obtain and explain insurance benefits to patients. Manages cancellation list, filling open slots wherever possible, and assisting in the creating of templates and PT schedules. Ensures patients present with required referrals and has good understanding of the PT Direct Access guidelines in VA. Attain insurance authorizations at the direction of the PT Auth personnel. Generates new patient charts, flowsheets and paperwork. Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes. Notifies therapist or aide of patient readiness in a timely manner with delivery of patient charts. Seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system. Forwards all cash and checks to the Practice Administrator for preparation of deposit slip. Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation May need to perform coverage for Physical Therapy Technicians that may include but not limited to the following: Wiping down the clinic tables daily. Responsible for putting laundry away when it arrives as well as stocking the cabinets as needed. Assisting the therapists with their patient as needed. This includes triaging patients to the clinic area, setting patients up on stimulators, ice, heat, bringing the therapists patient charts, copying and printing exercises, as well as any other duties as assigned. Helping with filing, checking in and out patients, confirming appointments, or any other front desk duties as needed. Maintaining detailed knowledge of practice management and other computer software as it relates to job functions. Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice. Reporting any problems to management. Anticipates schedule of patients and helps therapist accordingly. Keep all areas stocked with supplies Other duties as assigned. We'd love to hear from you if you: Have a high school diploma or greater. Excellent written and verbal communication skills. Able to multi-task and capable of remaining calm in stressful situations. Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency. Demonstrate working knowledge of medical terminology and willing to learn various EMR systems for administrative and scheduling purposes. Demonstrate excellent customer service. What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:
    $38k-47k yearly est. 6d ago
  • Patient Care Representative

    Urology of Virginia 4.3company rating

    Patient access representative job in Virginia Beach, VA

    Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health. Job Overview We are seeking a Patient Care Representative (PCR) who will be the initial point of contact for patients and serve as the “face” of the practice. The PCR's primary role is to manage patient check-in and/or check-out with the utmost courtesy, respect and professionalism. General Duties and Responsibilities: Greeting patients and checking them in Answering phones Scheduling appointments Verifying of insurance Strong written and oral communication skills Critical thinking skills Understanding medical terminology Ability to operate basic office equipment and other general office duties as assigned Ability and willingness to cross train throughout the department Requirements 1-3 years of recent clerical and administrative experience in a medical setting Excellent Customer Service Skills High School Diploma or GED required Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.
    $30k-34k yearly est. 60d+ ago
  • Clinician II - Registration Specialist

    City of Chesapeake Portal 4.1company rating

    Patient access representative job in Chesapeake, VA

    Chesapeake Integrated Behavioral Healthcare is currently seeking an energetic and passionate Clinician II to serve as the Registration Specialist who will triage walk-ins/phone calls and complete registrations for individuals seeking CIBH services through the Same Day Access clinic. Typical Tasks include: The Clinician II will triage walk-ins/phone calls from individuals seeking CIBH services through the Same Day Access clinic to determine the need for services and level of care as well as completes registrations on individuals seeking CIBH services. Maintains records for area of responsibility, which may include collecting data on things such as the population of individuals served, needs of individuals, barriers to engagement, wait times for Same Day Access clinic, etc. Will assist with monitoring incoming Same Day Access calls and monitoring the call log as well as managing BI reports Interfaces with front desk staff, schedules clinical intake assessment and serves as a liaison between individuals and intake clinicians The Clinician II provides resources, information, and support to individuals and family members. Assess for crisis situations and assist with resolution in accordance with policies and procedures and through coordination with ES and Crisis-Stabilization departments. Completes SDA clerical work when needed. The Clinician II also coordinates and collaborates with internal departments and community referrals to identify supports needed to assist individuals with accessing CIBH services. Completes data reports on program when asked by program supervisor Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. Qualified Mental Health Professional ( QMHP - Adult or Child) is required. CPR , First Aid within 3 months of hire. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Community Services Board or Behavioral Health experience preferred. Experience working with populations to include individuals across the lifespan, those with serious mental illness, individuals with intellectual or developmental disabilities, individuals with substance use disorders, and individuals connected to the legal system. Work Schedule Monday - Friday Hours: 8:00am to 4:30pm
    $22k-25k yearly est. 60d+ ago
  • FA371 - University Registrar

    DHRM

    Patient access representative job in Norfolk, VA

    Title: FA371 - University Registrar State Role Title: Registrar Hiring Range: Commensurate with credentials Pay Band: 6 Recruitment Type: General Public - G Job Duties Reporting to the Associate Vice President for Enrollment Management, the University Registrar (Registrar) supports the academic mission of the University through the coordination, supervision, and executive leadership of all functions and services of the Office of the Registrar. Leading a team of five dedicated staff and serving as a collaborative partner to colleagues across the University, the Registrar will support the daily administration of academic records, including registration, production of student grade reports and transcripts, transcript evaluations, graduation applications, degree audit processes, federal reporting, and compliance requirements. The Registrar will analyze and refine current policies and tools and develop new resources and initiatives that reflect the University's long-term objectives. Additionally, the Registrar will foster enhanced service delivery and student support across the University, which will include systematizing processes, training, and greater consistency in applying policies and procedures. The new Registrar will be a systems-thinker in order to fully embrace technology and analytical tools to automate manual processes, optimize existing technology, and lead the implementation of a best-in-class records management system, tailored to the needs of the institution, with the deployment of Workday Student on the horizon for 2028. Minimum Qualifications The successful candidate will welcome change and bring wide-ranging knowledge across all aspects of a registrar function and a record of strong stewardship, combined with strategic and inventive thinking and expert problem-solving skills. The next Registrar will have knowledge of the application of complex student information systems and course registration, enrollment, student record-keeping policies and practices, compliance requirements and practices, and the ability to be effective in a collaborative environment. In addition, they will demonstrate active participation in professional organizations and networks to maintain knowledge of best practices and stay ahead of trends. At least ten years of progressively responsible experience, including supervisory experience, in a higher education registrar environment with experience in academic information and records office is required, as is prior experience leading student information system optimizations and/or implementation, and a bachelor's degree in a related field. Previous experience with Colleague and/or Workday is desired, as is an advanced degree. Additional Considerations N/A Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. WittKieffer is assisting Norfolk State University in this search. All applications, nominations, and inquiries are invited. Applications should include, as separate documents, a CV or resume and a letter of interest addressing the themes in the leadership profile. For fullest consideration, candidate materials should be received by August 4, 2025. Nominations and inquiries can be directed to: Sarah Palmer and Luis Bertot at NorfolkState_*********************. Contact Information Name: Human Resources Phone: ********** Email: ******************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $31k-46k yearly est. Easy Apply 60d+ ago
  • Global Registration Specialist - Cosmetic Services

    Registrar Corp 3.6company rating

    Patient access representative job in Hampton, VA

    Remote | Full-Time | Hourly Pay: $21| Registrar Corp's mission is to promote consumer health and safety by providing over 35,000 food, cosmetic, medical device, and drug clients in 180 countries with compliance software and services. We're a fast growing team spanning 21 offices worldwide and always looking for talented and dedicated professionals to join us. We are currently seeking a Global Cosmetic Regulatory Specialist to support our expanding portfolio of cosmetic clients worldwide. This role is ideal for someone with a strong foundation in cosmetic regulations and a passion for helping companies navigate complex compliance landscapes. You will play a key role in supporting regulatory submissions, developing internal SOPs, and contributing to the creation of new services that align with evolving global standards, including FDA MoCRA, Health Canada, and U.S. state-level regulations. If you have exceptional attention to detail, solid organizational skills, and enjoy communicating with international clients - We encourage you to apply today for our Registration Specialist position! Role Responsibilities Customer Communication: Communicate with international customers via phone and email Document Control: Retrieve and compile information as requested from records, emails, and other documents. Data Management: Perform administrative and data entry tasks, including analyzing and interpreting Microsoft Excel data and managing databases. Quality Assurance: Review forms, data, and other information to ensure accuracy and conformance to established procedures and policies. Regulatory Compliance and Submissions: Verify data for accuracy, completeness, and compliance with established procedures to submit data to the federal government. Compile and submit data to regulatory authorities in compliance with established procedures. SOP Development: Assist in the development and documentation of Standard Operating Procedures (SOPs) for internal teams and client-facing services. Cross-Functional Collaboration: Collaborate with cross-functional teams to design and implement new regulatory services. Required Skills and Experience At least 2 years of experience working in regulatory affairs, compliance, customer service, administrative, or data entry-driven role. Experience developing or maintaining SOPs or regulatory documentation. Strong problem-solving and critical thinking skills. Ability to diagnose client needs and build relationships through a consultative approach. Understanding of cosmetic regulations (FDA, Health Canada, EU, etc.) is highly preferred. Perks and Benefits Remote eligibility for states listed below Comprehensive benefits package including medical, dental, vision, mental health services, 401(k) with company match, and paid time off Work environment focused on innovation and collaboration Fun, collaborative work environment Compensation target $21/ hour Registrar Corp currently supports the long-term work of employees in the following US states: Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Michigan, Minnesota, Missouri, Mississippi, Nebraska, New Jersey, New York, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, and West Virginia. Registrar Corp is a global compliance and training company established in 2003. Registrar Corp is not a government agency. Registrar Corp is not affiliated with the U.S. FDA #LI-REMOTE #LI-MO1
    $21 hourly 60d+ ago
  • Standardized Patient

    EVMS

    Patient access representative job in Norfolk, VA

    A standardized patient (SP) is defined as, “A person trained from a standardized case to present a social and emotional history, as well as specific findings on physical examination with such realism that even an experienced clinician can rarely detect the simulation. They are people from the community who perform four roles: to portray a patient case, document learner performance, provide feedback on clinical and interpersonal skills and represent patient satisfaction.” Standardized Patients (SPs) instruct and assess health providers at multiple levels (undergraduate, post graduate, and practicing providers) in clinical and communication skills, physical examination techniques and procedural skills. SPs may also work with non-medical professionals to instruct and assess communication skills. In addition to teaching and assessment, SPs will provide detailed feedback on learner performance and perform various duties as assigned. All SP events and activities will be recorded for teaching and assessment purposes. This is a transient position, working no more than 20 hours per week. Hours are not guaranteed. Rates: $12.78/hr - Training rate, paid for event trainings $15.97/hr - Working events, All SP's starting at Level 1 Responsibilities Teaching, assessment and feedback of clinical skills Teaching, assessment and feedback of physical examination skills and procedural techniques Teaching, assessment and feedback of communication and interpersonal skills Performs other duties as assigned Standardized Patients will be recorded for teaching and assessment purposes Qualifications strong communication skills are desired for this position Location : Location US-VA-Norfolk
    $12.8-16 hourly Auto-Apply 60d+ ago
  • Patient Experience Specialist - strong customer service skills needed! Vision perks benefits, full medical, dental, 401k!

    Virginia Eye Institute 4.4company rating

    Patient access representative job in Norfolk, VA

    The primary goal of this position is to ensure patients have a pleasant experience. The patient coordinator accommodates patient's requests within the guidelines of Virginia Eye Consultants Service Manual. THIS POSITION REGULARLY TRAVELS BETWEEN OUR NORFOLK AND HAMPTON LOCATIONS. Reliable transportation is required. Travel is paid in mileage and hourly rate. • Manage the flow of our clinic, safeguarding any patient's needs/concerns of their visit. • Communicate with Clinic Manager/Team leads of delays which may inconvenience our patients. Further keep the communications open to our patients of these delays. • Facilitate any items needing assistance with scheduled appointments/ miscommunication of same/anything out of the normal flow of the day needing approvals. • Resolutions on any patient issue relating to appointments, timeframes, communications with any and all staff and departments. • Receive all guests and minimize any interruptions which may delay our doctors from seeing their patients. • Spearhead, along with Director of Patient Experience, Virginia Eye Consultant's Concierge Service, which provides our high-quality care with a personalized amenity for those patients with time frame demands. • Coordinate events with our CEO and Director of Patient Experience, internally and within the community, for the advancement of our practice and serving our patient base. • Keeping all satellite locations stocked with supplies/brochures and overseeing the inventory of same. • Travel to all our satellite locations ensuring our 5-star culture is being vigorously observed, while assisting with decisions/issues which may arise from daily operations within our satellites. • Assisting both staff and patients with transportation, hotels, hearing impaired appointments and communications with our Surgery Department, ASC and Administrative Assistants for our VEC partners. • This position oversees all staff properly greeting patients upon arrival, anticipating our patient's needs while with us, providing a fond farewell upon their departure…along with training, by example, the same. Other Skills and Abilities Reliable transportation that would allow employee to go to multiple work locations with minimal notice Ability to work weekends when applicable Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Ability to interact with all levels of employees in a courteous, professional manner at all times Education High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience. Physical Demands While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. We offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more! If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
    $41k-49k yearly est. Auto-Apply 8d ago
  • Assistant Registrar

    Elizabeth City State University

    Patient access representative job in Elizabeth City, NC

    The Registrar's Office is a unit within the Division of Academic Affairs and is responsible for Registration, Class Scheduling, Student Records Management, Student Transcripts, Degree Auditing, Verifications of Enrollment and Degrees granted. The office houses the Banner Student Module Security Officer, the University SEVIS Representative and the Athletic Eligibility Officer. The Certifying Official for Veteran Affairs also reports to the University Registrar. The Registrar's Office serves as an advisor to the Division of Academic Affairs in regards to policies and procedures in the University Catalog; and maintains an updated computer student database for the compilation of reports for the office, University and the UNC System Office. Description of Work The primary function for this position is to provide administrative and academic support to Office of the Registrar staff. This position advises university administrators, faculty, staff, and students on academic policies and procedures for the university. Competencies/Knowledge Skills, and Abilities Required in this Position A thorough knowledge of office management techniques is required and the ability to practice effective communication techniques both orally and written including the ability to coordinate a variety of resources in gathering information and independently answering inquiries. Ability to independently analyze and interpret policy and procedural guidelines that involve problem solving. Minimum Training and Experience Bachelor of Science Degree in Business Administration or related area. Must have 1-2 years of experience in an administrative position for a University Registrar's Office. Ability to communicate effectively with excellent customer service skills and the ability to multi-task is required. License or Certification Required by Statute or Regulation Management Preferences Position Recruitment Range Position Category Staff Position Status Permanent Full Time FLSA
    $30k-44k yearly est. 60d+ ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Patient access representative job in Williamsburg, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Account Management

    Fastsigns 4.1company rating

    Patient access representative job in Chesapeake, VA

    Replies within 24 hours Benefits: Competitive salary Employee discounts Free uniforms Paid time off Training & development Wellness resources FASTSIGNS of Chesapeake is hiring for an Sales team member to join our team at this leading sign company! Have you ever worked in an industry that you could walk into ANY business and they need your product? Every type of business uses signs and graphics in ways you haven't even noticed...yet. Look around. See the opportunity on every surface. Whether you're a seasoned professional or just getting started, potential abounds in the sign and graphics industry. Benefits/Perks Competitive Salary Paid Vacation and Holiday Performance Bonus Ongoing Training Opportunities Career Pathing Build your skillset and grow your career A Successful FASTSIGNS Sales team member will: Work with customers across many industries and provide solutions that make an impact in their workplace Develop and maintain relationship with new and existing customers Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires Ideal Qualifications for FASTSIGNS Sales Team member: High School Diploma or equivalent Prior B2B consultative sales experience preferred Knowledge of CRM software and sales tools Prior experience in a sign and graphics environment a plus Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $40,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $40k yearly Auto-Apply 60d+ ago
  • Physical Therapy Patient Services Coordinator

    Jordan Young Institute 3.2company rating

    Patient access representative job in Virginia Beach, VA

    Physical Therapy Patient Service Coordinator Jordan Young Institute, Virginia Beach, VA Who we are: Jordan Young Institute (JYI) is a well-respected private orthopedic practice comprised of highly trained, board-certified orthopedic surgeons, neurosurgeons, physical medicine and rehabilitation physicians, sports medicine physicians, physical therapists, and athletic trainers devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. The Jordan Young Institute is recruiting for a Physical Therapy Patient Service Coordinator. What you will do: Check in and greet new and existing patients with the primary role of customer service and patient care. Receive and direct incoming telephone calls. Accurately document messages and forward to therapists and personnel in a timely manner. Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls. Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to the JYI Billing department as appropriate for questions regarding insurance or payment issues. Obtain and explain insurance benefits to patients. Manages cancellation list, filling open slots wherever possible, and assisting in the creating of templates and PT schedules. Ensures patients present with required referrals and has good understanding of the PT Direct Access guidelines in VA. Attain insurance authorizations at the direction of the PT Auth personnel. Generates new patient charts, flowsheets and paperwork. Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes. Notifies therapist or aide of patient readiness in a timely manner with delivery of patient charts. Seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system. Forwards all cash and checks to the Practice Administrator for preparation of deposit slip. Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation May need to perform coverage for Physical Therapy Technicians that may include but not limited to the following: Wiping down the clinic tables daily. Responsible for putting laundry away when it arrives as well as stocking the cabinets as needed. Assisting the therapists with their patient as needed. This includes triaging patients to the clinic area, setting patients up on stimulators, ice, heat, bringing the therapists patient charts, copying and printing exercises, as well as any other duties as assigned. Helping with filing, checking in and out patients, confirming appointments, or any other front desk duties as needed. Maintaining detailed knowledge of practice management and other computer software as it relates to job functions. Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice. Reporting any problems to management. Anticipates schedule of patients and helps therapist accordingly. Keep all areas stocked with supplies Other duties as assigned. We'd love to hear from you if you: Have a high school diploma or greater. Excellent written and verbal communication skills. Able to multi-task and capable of remaining calm in stressful situations. Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency. Demonstrate working knowledge of medical terminology and willing to learn various EMR systems for administrative and scheduling purposes. Demonstrate excellent customer service. What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
    $38k-47k yearly est. 9d ago
  • Patient Care Representative

    Urology of Virginia PLLC 4.3company rating

    Patient access representative job in Virginia Beach, VA

    Job DescriptionDescription: Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health. Job Overview We are seeking a Patient Care Representative (PCR) who will be the initial point of contact for patients and serve as the “face” of the practice. The PCR's primary role is to manage patient check-in and/or check-out with the utmost courtesy, respect and professionalism. General Duties and Responsibilities: Greeting patients and checking them in Answering phones Scheduling appointments Verifying of insurance Strong written and oral communication skills Critical thinking skills Understanding medical terminology Ability to operate basic office equipment and other general office duties as assigned Ability and willingness to cross train throughout the department Requirements: 1-3 years of recent clerical and administrative experience in a medical setting Excellent Customer Service Skills High School Diploma or GED required Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.
    $30k-34k yearly est. 23d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Chesapeake, VA?

The average patient access representative in Chesapeake, VA earns between $23,000 and $38,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Chesapeake, VA

$29,000
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