Scheduler
Patient access representative job in Roseville, CA
Develop and maintain detailed project schedules from preconstruction to completion
Build baseline, bid, and proposal schedules in collaboration with teams and trade partners
Perform schedule updates, forecasts, and resource loading using Primavera P6 (and future systems)
Track critical paths, float, constraints, and milestones
Provide monthly schedule reports, narratives, and KPI metrics
Identify and communicate risks, delays, productivity impacts, and changes
Support cost impact analysis, change orders, claims, and dispute resolution
Ensure contractual compliance in scheduling communications
Deliver hands-on training to project and self-perform teams
Assist in migrating FLINT's scheduling platform from P6 to Oracle Primavera Cloud
Champion process improvements and standard operating procedures for scheduling across divisions
Job Requirements:
7+ years of construction experience, including 5+ years in scheduling
Demonstrated expertise in Critical Path Method (CPM) scheduling
Deep knowledge of construction methods, workflows, sequencing
Ability to interpret plans, specs, and submittals
Familiar with job cost reporting, cost accounting, and change order processes
Proficient in Primavera P6, Microsoft Office Suite, and Bluebeam
Exposure to 4D/BIM scheduling, data visualization tools, and modern scheduling tech
Outstanding communicator, collaborator, and critical thinker
Willing to travel locally to job sites within FLINT's service areas
Formal degree is a plus, but not required. We value hands-on experience, sequencing intuition, and communication skills above all.
What Success Looks Like
Within 6-12 months, you'll take full ownership of FLINT's project schedules
You'll serve as the go-to scheduling expert and trainer for the company
You'll lead the transition to Oracle Primavera Cloud
Your work will improve schedule reliability, reduce risk, and increase project predictability across the board
Patient Access Rep I
Patient access representative job in Carmichael, CA
We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position.
Qualifications:
- High school diploma or equivalent
- Prior experience in a customer service or administrative role is preferred
- Proficient in computer skills, including knowledge of electronic medical record systems
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Ability to handle confidential information with discretion
- Demonstrated ability to multitask effectively
- Empathy and compassion when interacting with patients
- Familiarity with medical terminology and insurance procedures is a plus
Responsibilities:
- Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process
- Collect and accurately input patient demographic and insurance information into the system
- Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies
- Collect patient payments accurately and ensure compliance with procedures
- Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed
- Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality
- Collaborate with the healthcare team to ensure seamless patient flow and optimal experience
- Stay updated on insurance regulations to effectively navigate insurance processes
- Participate in ongoing training and professional development opportunities to enhance job knowledge and skills
Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!
Patient Services Rep, VCHP Rheumatology ( Per Diem)
Patient access representative job in Vacaville, CA
At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. Together, with your commitment to excellence, we will achieve our vision to be the trusted healthcare partner of choice for the communities we serve.
Education: Some college business or computer course work preferred. Course work in medical terminology preferred.
Licensure/Certification: Current AHA or equivalent BLS certification required.
Experience / Skills: Two years of customer engagement experience and/or service centered role required. Experience within a healthcare environment in medical record processes, appointment scheduling, referral and authorization processes, registration process, and back office clinical support preferred. Excellent customer service skills required. Excellent oral and written communication skills with ability to effectively articulate thoughts into a productive and meaningful discussion. Ability to successfully manage multiple priorities effectively and within expected timeframes. Working knowledge in the areas listed below, required:
* Differentiation of the unique characteristics of the following insurance types: Medi-Cal, Medicare, Managed Care, Indemnity and Workers Compensation.
* Impact of completeness and accuracy the registration/admission process on successful claims processing and receipt of payment.
* Impact of completeness and accuracy the registration process on the delivery of safe, high quality patient care.
* Organizational process and procedures
* NorthBay Health's Clinical computer systems
Demonstrated service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others. Open to learning new things and partnering with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. Strong organizational skills.
Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Compensation: Hourly Salary Range MIN $26 - $34 per hour. (Offered hourly rate based on years of experience)
Auto-ApplyExperienced Medical Receptionist
Patient access representative job in Valley Springs, CA
Job Description
Now Hiring: Medical Receptionist
Now is the perfect time to join the energetic team at Valley Springs Health & Wellness Center!
We are seeking an organized, patient-centered, and friendly professional to fill a fast-paced front office Medical Receptionist role in our Primary Care clinic located in Valley Springs.
If you thrive in a team-oriented environment, enjoy helping people, and have excellent organizational skills, we'd love to meet you!
1 year + experience in Medical Reception including scheduling required. Medical Terminology preferred. Familiarity with multiple insurances and insurance verification required.
Monday through Friday 8:30 - 5:30 (8-hour shifts with a 1/2 hour lunch - times may vary)
Education and Experience:
High school diploma or a GED certificate
1 year + medical reception experience required
Medical Terminology required
Attention to detail is important
Medical Insurance, including Medi-Cal, experience preferred
Bilingual a plus
Scheduling Specialist
Patient access representative job in Elk Grove, CA
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed.
Essential Job Duties:
Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol
Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties
Answer incoming phone calls, emails, and requests coming into the center as needed
Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards
Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots
Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed
Job Requirements:
High school diploma or equivalency required
Minimum of one (1) year of experience working in healthcare required
Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills
Bilingual English/Spanish preferred
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time.
Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!
And additional benefits
Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation $23.23-$30.66 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
Auto-ApplyPatient Registration Representative Temporary
Patient access representative job in Grass Valley, CA
Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process.
Appropriate patient identification
Collecting accurate and thorough patient demographic data
Obtaining insurance information and verifying eligibility and benefits
Determining and collecting patient financial liability
Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
Job Requirements
Requirements: This is a temporary position
* Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related 2 years preferred
* Knowledge of charity care programs as well as the various government and non-government programs preferred
* High School diploma, GED or equivalent
* Thorough understanding of insurance policies and procedures
* Working knowledge of medical terminology
* Able to perform basic mathematics for payment calculation
* Experience in requesting and processing financial payments
* Intermediate to advanced computer skills
Where You'll Work
Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.
One Community. One Mission. One California
Patient Services Coordinator- Part Time
Patient access representative job in El Dorado Hills, CA
Clinic: NorCal Spine & Sport Who We Are NorCal Spine & Sport offers a modern, hands-on approach to injury recovery and wellness. We combine chiropractic care, physiotherapy, soft tissue work, and exercise therapy to help clients feel and move better. Our clinic is a trusted resource for athletes and active individuals across Northern California.
Why Join Us?
Our El Dorado Hills/Folsom clinic is growing, and we're excited to bring on a part-time Patient Service Coordinator to join our exceptional team. Located in the heart of a vibrant and health-conscious community, El Dorado Hills/Folsom offers the perfect environment to connect with clients who value proactive care and a balanced lifestyle as well as thrive in an active community.
This is your chance to work alongside a knowledgeable and passionate team that prioritizes client care and fosters continuous learning and professional development.
Compensation:
$18.00 - $22.00 hourly
Schedule:
Monday-Friday (Afternoon 1:00PM-5:30PM)
What You'll Do:
Greet and welcome patients and visitors in a professional and friendly manner
Answer phone calls, schedule appointments, and manage patient inquiries
Verify patient insurance information and collect necessary co-pays or payment
Maintain patient records and update information as needed
Assist with medical administrative support tasks such as filing, faxing, and scanning documents
Ensure compliance with HIPAA regulations and maintain patient confidentiality
Coordinate with medical staff to ensure smooth patient flow and efficient operation
Handle any emergencies or urgent situations that may arise at the front desk
Understanding of insurance billing with regards to patient payments and billing statements
Full understanding of treatment practices and modalities utilized within the clinic
What We're Looking For:
Strong administrative skills with the ability to handle multiple tasks simultaneously in a busy environment
Previous experience working at a front desk or in a medical receptionist role preferred
Familiarity with medical terminology and procedures
Knowledge of Medical EHR Software preferred
Ability to remain calm and professional in stressful administrative and medical situations
Understanding of HIPAA regulations and commitment to maintaining patient privacy
Excellent communication skills, both verbal and written
Ability to promote and educate patients on provider specialties (e.g. prenatal services) as well as therapy services (e.g. red-light therapy)
Please note: This job description is not exhaustive, and additional responsibilities may be assigned as needed.
Experience:
Office/Receptionist: 2 years (Required)
Ready to make an impact? Apply now and join a team that's redefining recovery and wellness in El Dorado Hills!
Auto-ApplyPatient Access Representative, Per Diem, Variable Shift
Patient access representative job in Lodi, CA
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
* Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
* Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
* Follows guidelines and instructions from senior staff.
* Performs other job-related duties as assigned.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyPatient Rights Advocate- Sacramento
Patient access representative job in Sacramento, CA
Job DescriptionSalary: 22.00
About Us Sustainable Wellness Solutions (SWS) is a peer-run nonprofit dedicated to advocacy, peer support, housing, and education for individuals living with mental health and substance use challenges. Our mission is to provide culturally competent, strength-based services that foster empowerment, self-responsibility, and community integration.
We believe in hope, empowerment, self-worth, and respect, and we work every day to ensure those values guide the way we serve.
The Role
We are seeking a Patients Rights Advocate to join our Office of Patients Rights program in Sacramento. This role is critical in protecting and advancing the rights of individuals receiving mental health services. Advocates provide representation, resolve complaints, monitor facilities, and ensure individuals understand and can exercise their legal rights.
Advocates at SWS are often individuals with lived experience in the mental health system, using their perspectives to ensure client-centered, lawful, and compassionate advocacy.
Key Responsibilities
Representing clients expressed wishes in certification review hearings and complaint resolution.
Investigate and resolve rights violation complaints in licensed health or community care facilities.
Monitor facilities to ensure compliance with patient rights laws and regulations.
Notify clients of their legal rights and assist them in navigating the mental health system.
Provide training and education to providers about mental health laws and patient rights.
Collaborate with courts, providers, and community partners to strengthen advocacy support.
Maintain accurate documentation, case notes, and reports.
Uphold California Welfare & Institutions Code requirements.
Participate in agency training, outreach, and activities.
What Were Looking For
Lived experience in mental health services (as a consumer or family member) is strongly preferred.
1+ year of experience in customer support or mental health-related work preferred.
Strong communication skills, assertive yet compassionate.
Knowledge of self-help philosophy and behavioral health systems.
Ability to work in fast-paced, high-pressure environments with professionalism.
Strong organizational and computer skills (Microsoft Office, Outlook, Excel, Word).
Valid CA drivers license, clean DMV record, proof of insurance, and willingness to travel throughout Sacramento County (up to 50%).
DOJ background check required.
Multilingual applicants encouraged to apply.
Benefits & Perks (for eligible staff)
Bi-weekly pay Medical, dental, and vision insurance Outstanding paid time off 401(k) plan with employer support Life insurance & supplemental benefits (Aflac) Flexible spending account Paid volunteer days & community involvement opportunities Employee Assistance Program Opportunities for advancement
COVID-19/Health Considerations
Advocates provide in-person services in psychiatric hospitals and other facilities.
Must be willing to travel across Sacramento County.
COVID-19 vaccination is recommended but not required.
MC Patient Services Specialist
Patient access representative job in Stockton, CA
This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.
Supports the Service Plus Philosophy of Texas Tech University Health Science Center.
Adheres to institutional and departmental safety policies and procedures.
Provides administrative support for medical, mental health and dental departments.
Clinic processing.
Answers telephones, routes callers, schedules appointments, provide routine information to callers.
Assists in ACA preparation and performs all other health information tasks necessary.
Any other duties as needed or assigned.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ********************************
EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
Required Qualifications
One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at ****************************************************
Introduction
Nationally recognized as a
Great College to Work For
, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.
About TTUHSC
Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future.
Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.
Benefits
TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:
Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members
Paid Time Off - Including holidays, vacation, sick leave and more
Retirement Plans
Wellness Programs
Certified Mother-Friendly Workplace
Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
Patient Coordinator
Patient access representative job in Stockton, CA
Job Description
Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Physicians Eyecare Group, our Doctor Technician's carefully orchestrate an efficient flow and transition from our Clinical services team to the retail team. In this position, you will provide outstanding customer service to all patients while fostering a strong partnership to ensure an exceptional customer experience.
About us:
At Physicians Eyecare Group we bring over a decade of expertise in the optometry industry. Our independent practices are located within or adjacent to Stanton Optical retail stores.
Our industry-leading support center has helped us to provide quality eye care to our patients, in a fast, friendly, and affordable way. Allowing for a focus on delivering the best experience for our patients in every moment and at every touchpoint.
Hourly Wage Range: Between $38,000-$45,000 annualized, inclusive of 2% commission on all personal sales and $25.00 weekly bonus opportunity.
Why join our winning team?
We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
Paid time off that increases with seniority
Professional development and promotion opportunities
Employee Assistance Program (EAP)
We offer competitive variable compensation opportunities and commission on sales.
Work with an amazing team!
Duties & Responsibilities:
Physician Eyecare Group Clinical Duties
The Physician Eyecare Group (PEG) provides all clinical services in each store, and PEG doctors provide supervision, direction and guidance to the Doctor's Technicians regarding but not limited to Diagnostic Pre-Testing, and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
Meet all training guidelines, procedures, protocols, and certification requirements and clinical standards developed by the Physician Eyecare Group.
The role will also require this person to communicate effectively with the supervising PEG physician for all direction and guidance with regards to patient care within their store.
Each Doctor Technician should seek opportunities to enhance the patient's clinical experience.
Each Doctor Technician must satisfy all the Physician Eyecare group criteria to ensure proper clinical care.
Each Doctor Technician may be directed to support clinical care by the local PEG doctor who is supervising must meet the requirements set forth by PEG, including the computerbased learning to ensure proper patient clinical care.
Required to learn how to utilize local mode as a tool to enhance overall patient experience and perform when necessary, with supervision from the PEG doctors.
Doctor Technicians must provide proper insertion and removal of contact lenses for new and existing contact lens wearers.
Doctor Technicians communicate/order any clinical or contact lens supplies to keep the clinical operation running smoothly as may be required by the PEG physician from time to time.
Ensure accuracy of patient history and personal information in the system
Achieve daily/weekly/monthly/quarterly PEG desired goals.
The metrics that will drive the clinical performance include but will not be limited to:
Prompt and proper completion of outside referrals
Store conversion/performance (supplements, drops, retinal photos, therapy, etc)
Operational Duties
Be part of delivering an outstanding patient experience, collaborating with other team members to accomplish store goals, clinical metrics and initiatives.
Greet our patients and customers as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing promotions on products and services available. Answer customers' inquiries and gather necessary information to facilitate sales.
Foster a strong partnership between the retail team and professional services.
Schedule and confirm appointments.
Assist Management Team with patient complaint resolution and inform the status of pending orders; ensure all patient expectations are met.
Ensure brand standards by performing basic housekeeping duties when necessary.
Achieve daily/weekly/monthly/quarterly desired goals.
The metrics that will drive the clinical operational performance include but will not be limited to:
Pretest Wait Time
Pretest Time
Proper chart completion through tech actions for the doctor
Patient's sentiment towards telehealth experience
Exam Only Rate (Count and Percentage)
Recheck Rate
Walk in vs. Scheduled Appointments Rate
Maintain patient records confidential and secure in accordance with HIPAA requirements.
Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
Other duties as assigned and required.
Key Qualifications
You have 1+ year of experience delivering outstanding customer service to patients and/or customers
You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
You have the skills necessary to communicate effectively with a diverse group of people.
High School diploma or equivalent required.
Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
Do you have schedule flexibility? Work hours will be determined based on business needs.
Knowledgeable about Microsoft Suite 365
Optical experience is a plus.
Physicians Eyecare Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
PT - In-Patient
Patient access representative job in San Andreas, CA
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
Patient Services Representative (Per Diem)
Patient access representative job in Vacaville, CA
At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
Education:
* Some college business or computer course work preferred.
* Course work in medical terminology preferred.
Licensure/Certification:
* Current AHA or equivalent BLS certification required.
Experience / Skills:
* Two years of customer engagement experience and/or service centered role required.
* Experience within a healthcare environment in medical record processes, appointment scheduling, referral and authorization processes, registration process, and back office clinical support preferred.
* Excellent customer service skills required.
* Excellent oral and written communication skills with ability to effectively articulate thoughts into a productive and meaningful discussion.
* Ability to successfully manage multiple priorities effectively and within expected timeframes.
* Working knowledge in the areas listed below, required:
* Differentiation of the unique characteristics of the following insurance types: Medi-Cal, Medicare, Managed Care, Indemnity and Workers Compensation.
* Impact of completeness and accuracy the registration/admission process on successful claims processing and receipt of payment.
* Impact of completeness and accuracy the registration process on the delivery of safe, high quality patient care.
* Organizational process and procedures
* NorthBay Health's Clinical computer systems
* Demonstrated service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor.
* Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others.
* Open to learning new things and partnering with others in a collaborative environment.
* Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment.
* Strong organizational skills.
Interpersonal Skills:
* Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Compensation:
Hourly Salary Range MIN $26.92 - $32.75 (Offered hourly rate based on years of experience)
Auto-ApplyExperienced Medical Receptionist
Patient access representative job in Valley Springs, CA
Now Hiring: Medical Receptionist
Now is the perfect time to join the energetic team at Valley Springs Health & Wellness Center!
We are seeking an organized, patient-centered, and friendly professional to fill a fast-paced front office Medical Receptionist role in our Primary Care clinic located in Valley Springs.
If you thrive in a team-oriented environment, enjoy helping people, and have excellent organizational skills, we'd love to meet you!
1 year + experience in Medical Reception including scheduling required. Medical Terminology preferred. Familiarity with multiple insurances and insurance verification required.
Monday through Friday 8:30 - 5:30 (8-hour shifts with a 1/2 hour lunch - times may vary)
Education and Experience:
High school diploma or a GED certificate
1 year + medical reception experience required
Medical Terminology required
Attention to detail is important
Medical Insurance, including Medi-Cal, experience preferred
Bilingual a plus
Patient Registration Representative
Patient access representative job in Grass Valley, CA
Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. Appropriate patient identification
Collecting accurate and thorough patient demographic data
Obtaining insurance information and verifying eligibility and benefits
Determining and collecting patient financial liability
Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
Job Requirements
Requirements:
* Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related 2 years preferred
* Knowledge of charity care programs as well as the various government and non-government programs preferred
* High School diploma, GED or equivalent
* Thorough understanding of insurance policies and procedures
* Working knowledge of medical terminology
* Able to perform basic mathematics for payment calculation
* Experience in requesting and processing financial payments
* Intermediate to advanced computer skills
Where You'll Work
Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.
One Community. One Mission. One California
Scheduling Specialist
Patient access representative job in Stockton, CA
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed.
Essential Job Duties:
Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol
Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties
Answer incoming phone calls, emails, and requests coming into the center as needed
Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards
Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots
Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed
Job Requirements:
High school diploma or equivalency required
Minimum of one (1) year of experience working in healthcare required
Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills
Bilingual English/Spanish preferred
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time.
Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!
And additional benefits
Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation $23.23-$30.66 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
Auto-ApplyPatient Access Representative - Full Time - Days
Patient access representative job in Yuba City, CA
Centered in the heart of Yuba-Sutter County, Adventist Health and Rideout has been one of the area's leading healthcare providers since 1907. We are comprised of a 221-bed hospital, 21 physician clinics, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout Marysville and the surrounding areas. The allure of Marysville's community is complimented by its proximity to major metropolitan cities in the Bay Area and Sacramento, as well as just a quick drive to Lake Tahoe.
Job Summary:
Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
* Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
* Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
* Follows guidelines and instructions from senior staff.
* Performs other job-related duties as assigned.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyPatient Services Representative (Rio Vista CPC, Full Time, Days)
Patient access representative job in Vacaville, CA
At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
Education: Some college business or computer course work preferred. Course work in medical terminology preferred.
Licensure/Certification: Current AHA or equivalent BLS certification required.
Experience / Skills: Two years of customer engagement experience and/or service centered role required. Experience within a healthcare environment in medical record processes, appointment scheduling, referral and authorization processes, registration process, and back office clinical support preferred. Excellent customer service skills required. Excellent oral and written communication skills with ability to effectively articulate thoughts into a productive and meaningful discussion. Ability to successfully manage multiple priorities effectively and within expected timeframes. Working knowledge in the areas listed below, required:
* Differentiation of the unique characteristics of the following insurance types: Medi-Cal, Medicare, Managed Care, Indemnity and Workers Compensation.
* Impact of completeness and accuracy the registration/admission process on successful claims processing and receipt of payment.
* Impact of completeness and accuracy the registration process on the delivery of safe, high quality patient care.
* Organizational process and procedures
* NorthBay Health's Clinical computer systems
Demonstrated service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others. Open to learning new things and partnering with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. Strong organizational skills.
Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Compensation: Hourly Salary Range MIN $26.14 - $28.78 (Offered hourly rate based on years of experience)
Auto-ApplyPatient Registration Specialist
Patient access representative job in Grass Valley, CA
Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
* Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
* Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
* Properly identifies the patient to ensure medical record numbers are not duplicates.
* Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
* Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
* Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
Job Requirements
$2,000 Sign-On Bonus offered for qualified new hires. Per policy, current employees are not eligible.
Required
* High School diploma, GED or equivalent.
* Minimum 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle-related role.
* Minimum 1 year of experience incustomer service.
Preferred
* Minimum 1 year of experience in customer service, preferably in a healthcare environment.
* Applicable education and/or training can be used to balance a lack of experience.
* Experience inrequesting and processing financial payments.
Where You'll Work
Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.
One Community. One Mission. One California
Trauma Registrar, Full Time, Day Shift (not remote)
Patient access representative job in Marysville, CA
Centered in the heart of Yuba-Sutter County, Adventist Health and Rideout has been one of the area's leading healthcare providers since 1907. We are comprised of a 221-bed hospital, 21 physician clinics, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout Marysville and the surrounding areas. The allure of Marysville's community is complimented by its proximity to major metropolitan cities in the Bay Area and Sacramento, as well as just a quick drive to Lake Tahoe.
Job Summary:
Maintains current and accurate procedures and practices and maintains an up-to-date data dictionary and daily operations manual. Performs a variety of data collection activities from direct chart abstraction and enters into a comprehensive computerized data management system. Liaises between administration, quality department and trauma stakeholders to provide reports on a scheduled and ad hoc basis. Collects trauma data for injury research, prevention and quality improvement tracking. Assures accuracy and confidentiality in the handling of all trauma registry related matters and is concerned with and active in the improvement of Trauma Program within the facility.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
* Completed an ICD-10 course or an ICD-10 refresher course every 5 years: Required within one year of hire
* Accrue at least 24 hours of trauma-related CE during the verification cycle: Required within one year of hire
* Participate in and pass AAAM's Abbreviated Injury Scale (AIS) course for the version used by Cerner: Required within one year of hire
Licenses/Certifications:
* Trauma Registrar Certification: Preferred
* Certified Abbreviated Injury Scale Specialist (CAISS) certification: Preferred
Essential Functions:
* Performs accurate data abstraction and data entry. Reviews and updates daily trauma log. Identifies all reportable cases for inclusion into the trauma registry. Cross checks with other systems to ensure capture of all trauma patients. Updates trauma log and provides missing data elements in the log and in the registry as information becomes available.
* Accountable for the integrity of the information extracted and input into the trauma registry. Reviews and updates daily trauma log. Identifies all reportable cases for inclusion into the trauma registry. Cross checks with other systems to ensure capture of all trauma patients. Updates trauma log and provides missing data elements in the log and in the registry as information becomes available.
* Responsible for gathering information and preparing reports. Maintains pertinent meeting minutes as requested. Provides overall support for the trauma office.
* Maintains and adheres to strict schedules for reporting and other regulatory requirements.
* Participates in the trauma performance improvement (PI) program through attending daily trauma rounds, assists with identifying issues or trends when abstracting charts or through other means. Brings PI issues to the attention of direct leadership for direction on resolution. Tracks and prepares reports of all PI issues identified.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-Apply