Patient access representative jobs in Clovis, CA - 143 jobs

Senior Career Services Advisor USC Marshall School of Business Career Services Department The Marshall Career Services team, comprised of more than 30 professional staff, and more than 30 undergraduate and graduate student staff, lead the charge to ensure all of Marshall's approximately 8,200 undergraduate, specialty MS, and MBA students have the support and connections to achieve their professional goals. Our team is currently in a period of change and rallying around a new set of strategic values: relationship-centered (we prioritize strong relationships with all internal and external stakeholders, especially students) career-outcome-driven (we connect students to as many opportunities and employers as possible and actively build the networks that lead to employment), innovative practice (we maintain a current, tech-forward, and competent practice) team-centered (we value our people and foster a supportive, balanced, and authentic work environment). These values are reshaping how we function as a team and deliver career services. We are thrilled to be recruiting for several roles and are excited to recruit future team members that share our enthusiasm for defining the future of career services and continuing to build Marshall's reputation as the best business school! The MBA team in Marshall Career Services is looking to recruit an experienced Senior Career Services professional to join the team as a Practice Group Coordinator (PGC) for our consulting practice. The PGC will support the Practice Group Leader in Marshall Career Service's efforts to ensure our MBA students, with particular attention towards our full-time MBA students, achieve professional success. This will include building a consulting-related practice consisting of an employer portfolio, alumni-in-residence, executives-in-residence, student clubs, peer advisors, and other resources, all of which facilitate MBA students successfully securing internships and full-time jobs. This is an exciting time to join the MBA team, which just reorganized around this new model. The PGC is responsible to the Practice Group Leader. Responsibilities and Duties: Partner with the Practice Group Leader in developing a strategy to support the professional success of a cohort of MBA students pursuing respective practice area Conduct one-on-one and group career advising with MBA students, including career coaching on resume and cover letters, interview preparation, industry-specific preparation (casing, behavioral interviews, etc.); hire, train, and supervise peer advisors Plan and execute a variety of employer-facing events, working to connect MBA students with as many professional opportunities as possible; actively work to grow the consulting employer portfolio year-over-year Actively liaise with partners inside the practice, including employers, alumni, and executives, as well as partners across Marshall Career Services, the Marshall School of Business, and USC to ensure that the organization is seen as a great partner and willing collaborator In line with the Marshall Career Service's strategic value of career-outcome-driven , actively monitor the internship and full-time career outcomes of all full-time MBA students, working aggressively to implement continual solutions to drive outcomes as high as possible Promote and support marketing initiatives for related employer events, career services training, mentorship programs, and individualized career advising, to enhance student engagement Lean into Marshall Career Service's strategic value of relationship-centered , actively leaning into building positive relationships with students; maintain relationships with student clubs and their leaders, take opportunities to attend club events and be visibly present, and lean into communication during times of conflict Collaborate with the appropriate MBA team members to help incoming MBA students successfully onboard and prepare for entry into the practice group model; participate in career preparation programs, and support students' transition between practice groups, as needed Other duties as assigned Minimum Qualifications: Bachelor's degree. Minimum 3 years of management consulting experience Anticipated Hiring Range: The salary range for this position is $76,442.59 - $87,619.33 - $100,145.99. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Required Documents and Additional Information Resume and cover letter required; these may be uploaded as one file. Please do not submit your application without these documents. Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested. USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events. Why join the USC Marshall School of Business? The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country's top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies. USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including bio-technology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace. For more information on the USC Marshall School of Business, visit: ********************* . USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Job Description Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems. Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments. Manages department schedule by maintaining calendars for department personnel and arranging meetings. Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries. Maintains customer confidence and protects operations by keeping information confidential. Pull Permits with PG&E and different city permits when needed Schedule and coordinate inspections with City or PG&E Inspectors for completion of projects. Contributes to team effort by accomplishing related results as needed. Knowledge on how to use Service Titan E04JI802fng3406jkq6

Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: 6181 N. THESTA AVE., STE.104 | FRESNO, CA 93710 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring

Job DescriptionDescription: Join our dynamic healthcare team as a Medical Biller, where your expertise will play a vital role in ensuring accurate and efficient billing processes for medical services. In this energetic role, you will manage the full billing cycle, from coding to claim submission and payment follow-up. Your attention to detail and ability to apply your skills in a fast-paced environment make a meaningful difference every day. Review and interpret medical records to accurately assign appropriate ICD-10, CPT codes, and HCPCS. Verify insurance coverage, patient eligibility, and benefit information before submitting claims to streamline reimbursement. Updating account information as needed, including patient demographics and/ or insurance information. Follow up on unpaid or denied claims through effective medical collection strategies, including resubmissions and appeals with required documentation. Maintain detailed documentation of billing activities, corrections, and correspondence related to medical records and claims. Collaborate with healthcare providers to clarify diagnoses and procedures as needed for accurate coding. Stay current with updates in ICD coding standards, CPT coding changes, and insurance policies to ensure compliance. Assist in managing accounts receivable by monitoring outstanding balances and coordinating payment plans when appropriate. Assist patients with questions and concerns. Perform related work as required, perform other job duties as assigned by the Manager. Requirements:- A minimum of two (2) years of experience in medical billing is required. - Strong knowledge of the ICD-10, CPT, and HCPCS coding systems is essential. - Familiarity with billing regulations for PPOs, HMOs, and government payers is necessary. - An understanding of patient confidentiality and HIPAA regulations is important. - Experience in medical collections and resolving billing discrepancies is required. - Excellent attention to detail and the ability to accurately review complex medical documentation are essential. - Strong organizational skills are needed to manage multiple tasks in a fast-paced environment. - Effective communication skills are required for interactions with insurance companies, healthcare providers, and patients. - A High School Diploma or GED is required.

Service Center Fresno - Palm Bluff Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes. OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $18.00 to $22.00 per hour BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Begin accruing day 1 Career growth opportunities - We promote from within! A career for life - You'll gain hands-on experience within a production shop REQUIREMENTS 1+ years of experience within a customer facing environment ABILITIES/SKILLS/KNOWLEDGE Effective verbal and written communication skills Ability to navigate multiple software systems, i.e., Microsoft Office Suite Work through competing priorities and adapt easily to a fast-paced environment Ability to provide personable, friendly customer service to internal and external customers Ability to work in a collaborative environment Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life , Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day. By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals. Caliber is an Equal Opportunity Employer Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation

Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

Are you outgoing, energetic, and passionate about connecting with people? Join our fast-growing event marketing and nonprofit fundraising company as an Entry-Level Customer Service Representative! This is the perfect opportunity for individuals looking to start a career in customer service, event marketing, nonprofit fundraising, and community outreach-no prior experience is required. We provide paid training, one-on-one mentorship, and hands-on experience working on live events, promotional campaigns, and charitable initiatives with well-known nonprofit organizations. What You'll Do Engage directly with the public at live events, fundraising campaigns, and community outreach initiatives Deliver friendly, professional, and high-quality customer service to donors, attendees, and community members Communicate nonprofit missions, campaign objectives, and fundraising goals clearly and confidently Answer questions with accurate, engaging information Assist with event setup, breakdown, logistics, and on-site coordination Build and maintain strong relationships with supporters, partners, and local communities Represent the company with a positive, energetic, and professional attitude Who We're Looking For Outgoing, friendly, and confident speaking with new people Strong communicator with excellent interpersonal skills Positive, coachable, and motivated to grow professionally Team-oriented, dependable, and reliable Available for immediate start Experience in customer service, retail, hospitality, sales, promotions, or events is a plus-but not required. What We Offer Immediate full-time hire with competitive weekly pay Paid training and ongoing professional development Performance-based bonuses in addition to base pay Comprehensive Medical, Dental, and Vision benefits Clear career advancement into leadership, event management, and account management Supportive, high-energy, team-focused work environment Opportunities to work with well-known nonprofit and charitable organizations Apply Today Kickstart your career in customer service, event marketing, and nonprofit fundraising while making a meaningful impact in your community.

76 Gas Station (Fowler, and Fresno Locations) We are looking for a talented and hard-working Gas Station Customer Service Attendant to join our team. The perfect fit for our team are individuals who are self-motivated, dependable, and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. Full-time and part-time positions are available. Essential Functions: Provide exceptional customer service service. Conduct all cashier activities accurately, safely, while following company guidelines Maintain cash drawer, secure all funds in safes, and perform cashier reconciliation at each end of shift to ensure accurate management of sales. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Effectively manage food service and beverages to ensure maximization of sales Stock goods and continuously ensure shelves are full of products. Benefits: Competitive pay. Multiple health plan options, including vision and dental for you and your dependents. Health Care Flexible Spending Account Financial benefits including matching 401(k) and stock purchase plan. Company-paid life insurance and optional voluntary whole life coverage. Company-paid Short- and Long-term disability insurance, including AD&D. A generous number of vacation days each year, 8 paid holiday's Supplemental Paid Sick Leave in addition to regular sick leave.

Central Valley Regional Center (CVRC) is a non-profit corporation partnering with the State of California Department of Developmental Services. CVRC provides case management and service coordination by identifying resources, programs and activities to refer individuals to in collaboration with other agencies to develop the best services for individuals served and their families. CVRC serves individuals with intellectual and developmental disabilities, and children at risk to support and promote community inclusion. CVRC provides case management for individuals residing in the Central Valley, covering six counties that include Fresno, Tulare, Merced, Kings, Mariposa, and Madera . BENEFITS INCLUDE: -CalPERS Medical Plan (Employee Coverage Only) -Dental & Vision - Fully Paid Coverage for Entire Family -Paid Basic Life Insurance & Voluntary Add-on Options -Vacation Accrual Rate w/Increase Based on Longevity -Public Service Loan Forgiveness (PSLF) Eligible Employer -CalPERS Pension -Option of One Telecommute Day Per Week After 6 Months of Employment -13 Paid Holidays -Paid Sick Time -9/80 Work Schedule Available Upon Hire -Flexible Work Schedule Availability Non-Exempt Full Time Starting Pay: $24.99- $29.84/hr. POSITION OVERVIEW This position performs a variety of assignments involving the intake process and serves as the first point of contact for all agency referrals. The Intake Scheduler Is charged with coordinating the scheduling; initial required paperwork and follow up notification to all concerned parties. This position requires understanding of the intake process and eligibility definitions, as well as available resources within the community. ESSENTIAL FUNCTIONS Receives all telephone, written and faxed referrals regarding potential CVRC individuals. Provides information about other resources and/or agencies for those individuals not eligible for intake services or will complete necessary paperwork to include the inquiry form, initial face sheet forms as appropriate; opens, closes, and transfers cases in data base system and processes accompanying paperwork. Handles all telephone or written inquiries on inactive, closed or transferred cases. Coordinates and/or schedules assessment appointments for individuals with staff or outside contract specialists. to May also be required to coordinate with jail personnel to accommodate the individual and arranges for interpreter services as needed. Coordinates eligibility status review for transferred in, reactivated and closed cases. Organizes and prepares charts for review by the multidisciplinary team. Responsible for organizing, scanning and importing intake related documents obtained by hard copy, email, and CDs from internal CVRC staff, as well as outside agencies. Prepare client chart for imaging: sorting each section in chronological order, purging assigned sections according to agency guidelines, assuring accurate placement of all paperwork. Ensure documents are of imaging quality, making copies of poor-quality pages, and preparing pages to avoid jamming. Coordinates the assignment of cases to the Intake Coordinator III. Tracks timeline of intake cases for Intake Unit. Maintains tickler system to track outstanding medical and educational reports to fulfill timeline. Serves as source of information regarding statistics and scheduling. Drafts and distributes letters, case notes, schedules, tracking reports and other materials related to assigned tasks. Develops, recommends, and implements systems or procedures to maximize efficient processing and coordination of assigned responsibilities. Schedules intake appointments and outsourcing vendors. Assists in the collection of information from a variety of sources, such as family members, court system, attorneys, child welfare services, hospitals or probation. Requests medical, psychological, or other information as appropriate. Inputs changes to data base, including, but not limited to case status, transfers, closures, and inactivation's, as needed. Inputs case information in Title 19. Enters Client Development Evaluation Reports (CDER) into data base system. Keeps up to date on eligibility definitions and agency policy regarding them. Supports effective and efficient business practice. Maintains positive business relationships, confidentiality, good attendance, punctuality, and acts in accordance with all company policies and procedures. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. MINIMUM QUALIFICATIONS High School diploma or equivalent plus 2 years of related experience during which time the employee has demonstrated the ability to assume increasingly responsible duties. Ability to prioritize and organize work to meet deadlines and follow policies and procedures related to eligibility and intake. Ability to solve and use good judgment on procedural problems related to role. Has good telephone manner. Ability to compose a document using good grammar and spelling. Ability to follow oral and written directions; demonstrated ability to type accurately at 55 wpm on a computer. Word processing experience required and ability to use the computer for email and other computerized functions. Must demonstrate initiative, self-motivation, sound independent judgment, flexibility, strong interpersonal skills, and excellent written and oral communication. PREFERRED QUALIFICATIONS “Bilingual English/Spanish” strongly recommended. TRAVEL REQUIREMENTS No traveling required outside of office base. WORKING CONDITIONS Professional office environment. Noise level in the office is low to moderate depending on area. Individual workspace is assigned and varies from open cubicle to private office. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . Manual dexterity for typing on a computer keyboard. Specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus required to view computer monitor, read numbers and printed material. Mobility sufficient to reach, lift and transport files and other work material to work areas. Sitting for extended periods of time. Pleasant and professional telephone skills.

Central Valley Regional Center (CVRC) is a non-profit corporation partnering with the State of California Department of Developmental Services. CVRC provides case management and service coordination by identifying resources, programs and activities to refer individuals to in collaboration with other agencies to develop the best services for individuals served and their families. CVRC serves individuals with intellectual and developmental disabilities, and children at risk to support and promote community inclusion. CVRC provides case management for individuals residing in the Central Valley, covering six counties that include Fresno, Tulare, Merced, Kings, Mariposa, and Madera. BENEFITS INCLUDE: -CalPERS Medical Plan (Employee Coverage Only) -Dental & Vision - Fully Paid Coverage for Entire Family -Paid Basic Life Insurance & Voluntary Add-on Options -Vacation Accrual Rate w/Increase Based on Longevity -Public Service Loan Forgiveness (PSLF) Eligible Employer -CalPERS Pension -Option of One Telecommute Day Per Week After 6 Months of Employment -13 Paid Holidays -Paid Sick Time -9/80 Work Schedule Available Upon Hire -Flexible Work Schedule Availability Non-Exempt Full Time Starting Pay: $24.99- $29.84/hr. POSITION OVERVIEW This position performs a variety of assignments involving the intake process and serves as the first point of contact for all agency referrals. The Intake Scheduler Is charged with coordinating the scheduling; initial required paperwork and follow up notification to all concerned parties. This position requires understanding of the intake process and eligibility definitions, as well as available resources within the community. ESSENTIAL FUNCTIONS Receives all telephone, written and faxed referrals regarding potential CVRC individuals. Provides information about other resources and/or agencies for those individuals not eligible for intake services or will complete necessary paperwork to include the inquiry form, initial face sheet forms as appropriate; opens, closes, and transfers cases in data base system and processes accompanying paperwork. Handles all telephone or written inquiries on inactive, closed or transferred cases. Coordinates and/or schedules assessment appointments for individuals with staff or outside contract specialists. to May also be required to coordinate with jail personnel to accommodate the individual and arranges for interpreter services as needed. Coordinates eligibility status review for transferred in, reactivated and closed cases. Organizes and prepares charts for review by the multidisciplinary team. Responsible for organizing, scanning and importing intake related documents obtained by hard copy, email, and CDs from internal CVRC staff, as well as outside agencies. Prepare client chart for imaging: sorting each section in chronological order, purging assigned sections according to agency guidelines, assuring accurate placement of all paperwork. Ensure documents are of imaging quality, making copies of poor-quality pages, and preparing pages to avoid jamming. Coordinates the assignment of cases to the Intake Coordinator III. Tracks timeline of intake cases for Intake Unit. Maintains tickler system to track outstanding medical and educational reports to fulfill timeline. Serves as source of information regarding statistics and scheduling. Drafts and distributes letters, case notes, schedules, tracking reports and other materials related to assigned tasks. Develops, recommends, and implements systems or procedures to maximize efficient processing and coordination of assigned responsibilities. Schedules intake appointments and outsourcing vendors. Assists in the collection of information from a variety of sources, such as family members, court system, attorneys, child welfare services, hospitals or probation. Requests medical, psychological, or other information as appropriate. Inputs changes to data base, including, but not limited to case status, transfers, closures, and inactivation's, as needed. Inputs case information in Title 19. Enters Client Development Evaluation Reports (CDER) into data base system. Keeps up to date on eligibility definitions and agency policy regarding them. Supports effective and efficient business practice. Maintains positive business relationships, confidentiality, good attendance, punctuality, and acts in accordance with all company policies and procedures. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. MINIMUM QUALIFICATIONS High School diploma or equivalent plus 2 years of related experience during which time the employee has demonstrated the ability to assume increasingly responsible duties. Ability to prioritize and organize work to meet deadlines and follow policies and procedures related to eligibility and intake. Ability to solve and use good judgment on procedural problems related to role. Has good telephone manner. Ability to compose a document using good grammar and spelling. Ability to follow oral and written directions; demonstrated ability to type accurately at 55 wpm on a computer. Word processing experience required and ability to use the computer for email and other computerized functions. Must demonstrate initiative, self-motivation, sound independent judgment, flexibility, strong interpersonal skills, and excellent written and oral communication. PREFERRED QUALIFICATIONS “Bilingual English/Spanish” strongly recommended. TRAVEL REQUIREMENTS No traveling required outside of office base. WORKING CONDITIONS Professional office environment. Noise level in the office is low to moderate depending on area. Individual workspace is assigned and varies from open cubicle to private office. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manual dexterity for typing on a computer keyboard. Specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus required to view computer monitor, read numbers and printed material. Mobility sufficient to reach, lift and transport files and other work material to work areas. Sitting for extended periods of time. Pleasant and professional telephone skills.

As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: * Sales and Growth * Identify upsell and add-on product opportunities by asking probing questions to identify product need. * Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. * Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. * Coordinate, expedite and track critical orders through delivery with regular communication to the customer. * Communication of product promotions to customers through outbound calls. * Record complete and accurate information on job leads through inbound calls. * Sales region main point of contact for general customer service requests. * Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. * Other * Support ISR and ISA in providing written job quotes as needed * Support ISR and ISA in logging information in the Salesforce as needed * Answer inbound calls in a timely and professional manner; meeting customers expectations. * Regional point of contact for distributors and sales representatives * Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense * Support ISR with Salesforce input and other administrative activities related to closing of sales as needed * Generate and processing of profoma invoices * Other projects and assignments as designated by Supervisor * Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: * Demonstrate exceptional interpersonal communication and relationship building techniques. * Have the ability to work in a diverse and dynamic team environment. * Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. * Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. * Solid aptitude for learning new tools, processes and techniques. * Exceptional verbal and written communication skills. * Strong organization skills. Minimum Qualifications * Demonstration of the competencies and skills listed above. * Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. * NDS product and business knowledge or experience in a similar industry. * Working knowledge of Syspro or similar ERP system. * Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). * Ability to effectively work cross functionally. Desired Qualifications * Bachelor Degree * Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity * Sunday-Thursday Schedule * Medical and Dental offered! * Lunch Breaks * Pay Range $19-22/hr Depending on Experience * Bonus potential What we are looking for in YOU and YOUR skillset! * Must be willing to work at multiple locations if needed. * Driven to climb the company ladder! * Possess a winning attitude! * "˜Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

The insurance clerk will be responsible for providing administrative support to insurance agents and customers. They will perform a variety of tasks including data entry, filing, answering phones, and responding to customer inquiries Responsibilities: 1. Process claims generated by the computer system on a daily basis. 2. Complete claims that lack required information by researching appropriate sources of information. 3. Enter all remittances into the computer system and apply them to the appropriate patient and carrier. Notify the Insurance Supervisor of overpayments and payments in error for follow-up. 4. Follow-up on rejected claims and re-submit or bill the patient if applicable. 5. Enter all OB encounters on daily basis. 6. Maintain up-to-date files. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

FRONT DESK/GUEST SERVICE Apply now for the opportunity to join our team! Here at Sethi Management, you're more than a team member- you're part of something meaningful. We believe in kindness, connection, and creating spaces where everyone feels seen and supported. We love helping you grow within our company! WHO WE ARE: We lead with care. Open communication, genuine hospitality, and personal growth are at the heart of everything we do. We hold ourselves to high standards-and lift each other along the way. WHAT WE OFFER: A friendly, professional environment Room to grow and thrive. Competitive pay and bonuses Health insurance Sick and Vacation time Time and a half for working holidays 401k matching Generous referral program WHAT YOU'LL DO: Front Desk Provide a clean and safe environment for guests Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and the correct rate is charged and guest issues Follows brand standards Keep records of room availability and guest accounts. Operates front desk software Maintain a balanced cash/billing drawer Welcome guests and respond to requests in a prompt and professional manner Know all safety and emergency procedures Knowledge of office software Requires excellent communication skills Must be able to work flexible shifts Grow with us. Let's make hospitality feel like home.

No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information All your information will be kept confidential according to EEO guidelines.

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts us either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... * Medical Insurance- multiple plans to choose from * Dental & Vision Insurance * Short Term Disability & Long Term Disability Options * Life Insurance * Generous PTO plan * Paid Holidays * 401K * 401K match * Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: * All products we carry * Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs * Basic Brightree Functions * Proper Intake Procedures * Insurance Verification and Eligibility * CMN Requirements and Prior Authorizations * Documentation Requirements of the Equipment * Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) * Difference Between Verbal, Written and WOPD orders * Complaint Resolution Procedures * Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. * Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. * Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. * Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. * Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. * Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. * Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. * Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. * Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. * Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. * Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. * Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. * All patient files and information are maintained and current at all times. * Participates in company training programs * Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. * Timely filing of all necessary paperwork into patient charts. * Assist in working various computer reports for quality assurance. * Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. * Strict adherence to all company policies and procedures. * Performs schedules hours, staggered shifts in accordance to the needs of the company. * Perform all above duties in other company locations when required. * May perform other duties not specifically listed in this position description as assigned by supervisor. * Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications * High School Diploma or equivalent * Previous experience in a Clerical or Customer Service environment * Knowledge of Microsoft Office (Word, Excel) etc. * Proficient general office skills (typing, computer, fax, filing, multiple phone line) * Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

The USC Thornton School of Music invites applications for an Operations Scheduling Coordinator. This role will report to the Head of Operations and Facilities. The Operations Scheduling Coordinator will join Thornton's Operations team, which is responsible for Thornton's presence across 17 facilities on the University of Southern California campus. The Operations Scheduling Coordinator will play a critical role as principal scheduler for all of Thornton's academic activity including classes, individual instruction, labs, rehearsals, juries, exams, and other non-concert activities associated with the school. Additionally, they will assist in coordinating the scheduling of Operational activity including facilities, instrument, equipment, and technology maintenance. PRIMARY RESPONSIBILITIES Scheduling Schedules all classrooms, laboratories, teaching studios, rehearsal studios, and practice facilities in support of the academic mission and traffic of the Thornton School. Coordinates Juries, Finals, and Auditions scheduling. Interacts with University and Thornton departments, artistic direction, and offices to exchange information and resolve conflicts. Assists in development and enforcement of standard scheduling information workflow policies and procedures. Ensures compliance during planning with all applicable university and Thornton rules and regulations. Office Support Provides coverage in the Operations Office on an as-needed basis. Direct supervision of scheduling team's student workers, as well as co-supervision of other student workers in the Music Operations Office as needed. JOB QUALIFICATIONS Bachelor's degree or combined experience plus education preferred. At least three years of scheduling and/or operation support in music and/or performing arts. Demonstrated interpersonal, critical thinking, and communication skills. Experience with Event Management Software highly desirable. Experience working in support of music education and/or industry highly desirable. Experience working in collegiate-level environment desirable. Experience working inside university setting preferred. WORK SHIFTS Shifts will largely be on-site Monday-Friday during standard business hours, but some flexibility and/or overtime during evenings and weekends will also be needed during the core concert season of August-May. This position is not eligible for fully remote work. APPLICATION INSTRUCTIONS A cover letter and resumé are required. Applications without a resumé or cover letter will not be considered. Salary Hiring Range The hourly pay range for this position is $31.20 - $32.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external and organizational considerations. About the USC Thornton School of Music The Thornton School is home to more than 180 faculty and 1,000 music majors divided into three divisions: Research and Scholarly Studies, Classical Performance and Composition, and Contemporary Music. Founded in 1884, and today the oldest continually operating cultural institution in Los Angeles, USC Thornton consistently ranks among the top one percent of the nation's music schools and conservatories. Graduates of the school attain positions with major orchestras, ensembles, recording studios and music industry firms and perform on stages and in studios around the world. Combining the benefits of a world-class conservatory and a leading research university, the USC Thornton School of Music offers students the opportunity to pursue a rigorous music education in a real-world context. We offer a full range of musical disciplines across a demanding and innovative curriculum, and the opportunity to work with a faculty of national and international renown. For more information, please visit us at ********************* USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; as well as discounts to football, basketball & other campus events. To view more information, please visit: ***************************************** We pride ourselves on being a GREAT PLACE TO WORK, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families, including: Benefits: Health, dental, and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts, 2:1 retirement plan contribution, childcare centers, and up to $50,000 housing subsidy. Also, because we are a qualifying public service organization, you may qualify for Public Service Loan Forgiveness (PSLF) for educational loans. Please visit usc.edu for additional information. Perks: Discounts to USC sporting events, USC Bookstores, wireless plans, travel, accommodations, and local entertainment. Career Growth: We are the largest private employer in Los Angeles, offering tremendous development opportunities in multiple fields and industries. Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Field of Expertise: Specialized, progressively responsible experience and training in applicable performing or visual arts. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: Sales and Growth Identify upsell and add-on product opportunities by asking probing questions to identify product need. Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. Coordinate, expedite and track critical orders through delivery with regular communication to the customer. Communication of product promotions to customers through outbound calls. Record complete and accurate information on job leads through inbound calls. Sales region main point of contact for general customer service requests. Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. Other Support ISR and ISA in providing written job quotes as needed Support ISR and ISA in logging information in the Salesforce as needed Answer inbound calls in a timely and professional manner; meeting customers expectations. Regional point of contact for distributors and sales representatives Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense Support ISR with Salesforce input and other administrative activities related to closing of sales as needed Generate and processing of profoma invoices Other projects and assignments as designated by Supervisor Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: Demonstrate exceptional interpersonal communication and relationship building techniques. Have the ability to work in a diverse and dynamic team environment. Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. Solid aptitude for learning new tools, processes and techniques. Exceptional verbal and written communication skills. Strong organization skills. Minimum Qualifications Demonstration of the competencies and skills listed above. Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. NDS product and business knowledge or experience in a similar industry. Working knowledge of Syspro or similar ERP system. Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). Ability to effectively work cross functionally. Desired Qualifications Bachelor Degree Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************