Patient access representative jobs in Coeur dAlene, ID

Heritage Health is seeking a full-time (1.0 FTE) Customer Service Representative to join our team at our Center for Healthy Living in Coeur d' Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Schedule: 7:00am to 5:30pm Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. The Client Services Representative is responsible for delivering exceptional customer service to all Heritage Health clients during the check-in and check-out process. This role works closely with clinical staff to ensure patient visits are processed efficiently and accurately. The representative is also responsible for implementing and adhering to established Heritage Health policies and protocols to support a seamless and professional client experience. Requirements Minimum of two (2) years of office experience; experience in a medical or healthcare setting strongly preferred Ability to pass an enhanced background check conducted by the Idaho Department of Health and Welfare Criminal History Unit Strong organizational, communication, and customer service skills Proficient in the use of standard office software and equipment Ability to maintain confidentiality and adhere to HIPAA regulations Essential Functions: Greet and check in clients, ensuring demographic information and insurance details are updated at each visit Answer incoming calls using a multi-line phone system, take accurate messages, and promptly relay them to counselors Schedule appointments for new and existing clients using three electronic practice management systems Make appointment reminder calls for all scheduled clients Verify Medicaid coverage at each visit and obtain Healthy Connections authorization when applicable Collect co-pays from self-pay and third-party payer clients at each visit; refer clients unable to pay to the billing/collections team Assist with client check-out as needed Create and maintain client charts in accordance with documentation standards Audit counselor charts for clinical documentation compliance based on funding source requirements Track and document No Show appointments; follow established No Show protocol Process all scheduled self-pay clients through the Medicaid system to verify potential coverage Maintain a clean and organized waiting area throughout the day Perform general office duties including copying, faxing, scanning, and handling incoming/outgoing mail Maintain regular and predictable attendance Perform other duties as assigned to support clinic operation Key Success Factors: Demonstrated proficiency in general office duties, including filing, scanning, and managing administrative tasks Consistently professional phone etiquette and effective verbal communication skills Strong problem-solving abilities with the capacity to manage multiple priorities in a fast paced environment Solid organizational skills with attention to detail and accuracy Working knowledge of insurance processes, including Medicaid and third-party payer systems Excellent customer service skills, with the ability to interact compassionately and efficiently with diverse client populations Job Overview: Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind. Physical Requirements and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time) Reaching with hands and arms occurs approximately one-third of the workday Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time) Requires frequent verbal communication and active listening (over two-thirds of the time) Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time Rarely required to lift more than 41 pounds Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Salary Description $19.81 to $28.20 an hour

Job Description The main requirement for Domino's Customer Service Representatives (CSRs) are to have a positive personality, a clear and highly energetic voice, be at least 16 years of age or older, and he or she must also be people oriented. CSRs need to speak with customers throughout their shift in a welcoming and knowledgeable way, so they must know how to deal with various customer related issues or be comfortable handling guests. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed, which is trained for the first 3 weeks upon hire. We encourage anyone with a warm smile and can do attitude to apply! We can train the skills needed to be successful in the position with the right attitude! While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel. Some specific duties of Domino's CSRs include: Attracting potential customers by answering product and service questions and advertising/"wobble boarding" Opening and maintaining customer customer accounts by recording and updating account information Preparing and packaging food products Collecting payment and handing out orders to customers Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution Maintaining financial accounts by processes customer adjustments Contributing to team effort by accomplishing related requests as needed Qualifications We will ensure you are trained and have a positive learning experience when you join our team. Pay range for all CSRs is $16.66-$16.66, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool. CSRs must: Be 16 years or older Be attentive to detail Be customer oriented, friendly and energetic (a bubbly personality) Have cash management skills (basic math) Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise (we follow WA minor labor laws which limit 16-17 year old workers to 23 hours per week) Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed (multitasking) Additional Information All your information will be kept confidential according to EEO guidelines.

Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Coeur d'Alene Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: Knowledge of basic computer programs such as Microsoft Office Suite Ability to type at least 40 words per minute Ability to relate and work effectively with others Demonstrates excellent written and verbal communication skills Strong Customer service background Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge **Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**

PMR Healthcare is seeking a friendly, detail-oriented Medical Receptionist to join a private family practice clinic in Coeur d'Alene, ID. This frontline role is critical for delivering an exceptional patient experience and ensuring efficient office operations. Position Responsibilities: Greeting every patient with a warm, welcoming, and engaging demeanor Building rapport and making patients feel comfortable and cared for Scheduling appointments and managing the daily flow Checking patients in and out with accuracy and efficiency Handling incoming phone calls with a positive, service-focused approach Completing miscellaneous paperwork and administrative tasks Prepping charts and ensuring information is organized and ready for clinical staff Supporting a smooth and patient-centered clinic experience What we're looking for: A naturally friendly, outgoing personality with strong hospitality instincts Someone who truly enjoys talking with patients and creating a positive first impression Professional, well-presented appearance suitable for a clinical environment Clear communication skills and the ability to stay calm and helpful under pressure Strong organizational skills and attention to detail Demonstrates a strong work ethic and reliable attendance Previous hospitality experience is preferred Previous experience with medical reception is required Experience with Athena EMR is highly preferred Position Benefits: Competitive hourly wage Paid time off, six holidays per year, and sick time Medical, dental, vision, LTD, and STD coverage options Retirement plan Get To Know PMR Healthcare PMR Healthcare has been on the cutting edge of healthcare since 2005. As an innovative turn-key employer clinic operator; PMR is improving access to healthcare, reducing the cost of care, and improving overall recruitment/retention/engagement rates across the nation. PMR clinics offer expanded scope primary-care, comprehensive occupational care (injury treatment and testing), diagnostic testing, medication dispensation, and even specialty care services. Every clinic is uniquely designed to meet a specific client's needs. PMR's clinic model allows us to focus on what's really important, allowing us to improve the healthcare experience for patients and medical teams alike. PMR Healthcare is an Equal Opportunity Employer.

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated” • Meets and exceeds customer service experience and financial deadlines. • Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. • Conduct audits through audio advisory and reporting. Take necessary action as needed. • Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed. • Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service. • Processing is timely and accurate within established guidelines. • Ensure Leads are maintaining expectations. • Onboarding and training of new CSR's. Scheduling of CSR staff. • Performs data entry. • Assures CSR tasks are completed and accurate. • Performs general clerical and administrative office duties, such as maintaining and organizing files. • Assists in special projects as assigned. • IT contact and resolution • Training Materials maintained and updated. • Oversee data posting and review NetSuite. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Skills/Education Qualifications High School Diploma or GED. One to three years related experience or training; or equivalent combination of education and experience. Mathematical, Reasoning, and Language skills are required. Proficiency in Microsoft Office including Word and Excel. The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location. Answers telephone and directs calls to appropriate department. Processing incoming and outgoing parts. Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. Compares data entered with source documents to detect errors. Processes purchase orders. Take orders for residential install/service customers. Assist in scheduling and dispatching. Provides backup support for office staff.

Full-time Description Patient Care Coordination Representative Come join the SMC team! We offer competitive wages and excellent benefits. We will train and orientate selected applicant. We offer All paid 100% for the employee. Medical Dental Short-term disability Long-term disability Life insurance We also offer retirement with up to - 7% match A generous paid time off program. Full-time, benefited position. Selected candidate will supports Departments by screening and sorting patient documents, telephone calls; scheduling patient appointments and arranging orders; obtaining demographics, insurance information, patient histories; maintain office files and patient records. Requirements Qualifications: High School diploma or equivalent. Must exhibit professionalism, excellent patient care and communication.

Responsive recruiter Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus based on experience Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $45,000.00 - $55,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Post Falls, ID and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. Kinwell is hiring a Patient Care Coordinator to join our clinic in Spokane Valley, WA. The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient's appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell. What you'll do: Manage patient appointments, coordinate with clinicians, and schedule follow-ups. Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries. Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps. Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures. Advocate for patient needs and concerns to medical staff and administration. Educate patients on available services and resources. Work closely with the billing department to ensure proper insurance verification and claims submission. Provide patients with cost estimates and answer questions about insurance coverage. Assist in resolving any insurance-related issues. Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations. Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence. Assist in collecting and analyzing patient feedback to improve clinic operations. What you'll bring: High school diploma or equivalent. One year of experience in a healthcare or patient service role or equivalent experience. Basic understanding of medical terminology and insurance verification. Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems. Strong customer service skills. Familiarity with HIPAA regulations and medical insurance processes. Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. Proficient in managing patient schedules and multitasking across platforms. Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written). Associate degree or certification in healthcare administration, medical billing, or related field. (Preferred) Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) Experience using advanced EMR systems, scheduling software, and patient communication platforms. (Preferred) Working Environment Work is performed within a clinical setting with frequent patient interactions. Standard office conditions with frequent use of computer, phone and medical record systems. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: Ability to sit for long periods while working at a computer. Occasional lifting of office supplies and medical documents (up to 20 pounds). Ability to move around the clinic to assist patients and medical staff as needed. Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza, COVID-19, and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: Paid Time Off & Paid Holidays Medical/Vision/Dental Insurance Personal Funding Accounts (HSA, FSA, DCA) 401K Basic Life Insurance Disability-Short Term and Long-Term Supplemental Life and ADD&D Tuition Reimbursement for qualifying programs Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Salary Range: $40,400.00 - $60,600.00

Clinic Scheduler - General Cardiology Cardiac Study Center/ Pulse Heart Institute, Spokane, WA Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse Heart Institute and has provided outpatient cardiology services in the Puget Sound Region for over 50 years. CSC partnered with MultiCare Health System to create Pulse Heart Institute in 2016 to work toward improving the health of cardiac patients. Pulse offers a variety of career opportunities throughout our clinic locations. If you're interested, we may have positions open in our other sub-specialties (Heart Failure, Vascular, Electrophysiology & Device, or Nuclear Imaging) Environment and Shift details: This role is full-time, 40 hours/ week, 8-hour Monday - Friday-closed weekends and holidays. Required Qualifications: One year of experience with EMR system. Two years of clerical or scheduling experience is preferred but not required. Scheduling experience is preferred but not required. Clinic Scheduler Position Summary This position focuses on efficiently scheduling and coordinating adult patients for electrophysiology and device outpatient services at Pulse Heart Institute. Key responsibilities include managing appointments across various departments, ensuring smooth patient flow, obtaining the necessary information for tests and procedures, coordinating referrals and insurance authorizations, and providing clerical support to ensure a seamless experience for patients and staff. At Cardiac Study Center/ Pulse Heart Institute, the Scheduler plays a vital role in our cardiology team's success, focusing on the meticulous organization and coordination of heart failure outpatient services. This pivotal position ensures the seamless scheduling of patient appointments across various departments, enhancing the overall patient experience and operational efficiency. By managing insurance verifications, patient communications, and clerical support, the Scheduler is key to maintaining a smooth and effective patient care environment, contributing significantly to our commitment to high-quality cardiac care. Clinic Scheduler Responsibilities Schedule and coordinate patient appointments for heart failure services, ensuring smooth integration with various clinical departments. Facilitate patient communication for reminders and follow-ups, enhancing the patient experience and clinic efficiency. Oversee insurance verification and authorization to ensure compliance and patient readiness for services. Provide comprehensive clerical support, including documentation management and data entry, to support clinic operations. Contribute to clinic success by upholding core values, engaging in continuous learning, and adapting to evolving healthcare practices. Cardiac Study Center/ Pulse Heart Institute - Your new work home Joining our cardiology outpatient clinic means becoming part of a team where compassion, integrity, and a commitment to sustainability guide our every action. Here, you'll find a community deeply rooted in empathy and respect, where every member of our nursing staff, from registered nurses to medical assistants, is valued for their unique contributions. Our environment fosters a profound sense of belonging and support, which is crucial in the high-stakes world of cardiac care. With integrity at the core of our practice, we ensure that our patients' ethical considerations and well-being govern every decision we make. Our dedication to sustainable healthcare practices also reflects our responsibility towards our patients and the broader environment, emphasizing the importance of long-term wellness and care. At our clinic, you're not just joining a workforce; you're aligning with a family committed to excellence in cardiac health, making a meaningful difference in the lives of the communities we serve. Pay and Benefit Expectations Cardiac Study Center/ Pulse Heart Institute provides a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. As various pay transparency laws require, CSC/ PHI shares a competitive compensation range for candidates hired into each position. The starting pay for this position is $19.39 and the pay scale is $19.39- $35.12 USD. However, pay is influenced by factors specific to applicants, including but not limited to skill set, level of experience, certification(s), and/or education. Requisition ID: Pending

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 0.01, Shift: Per Diem, Schedule: Varied Position Summary The Patient Experience Representative I is a crucial role in enhancing the patient experience, and is responsible for primarily checking in patients within an ambulatory clinical setting. This is a clerical role that is the first line representative to patients presenting to the clinic. This position works as a team member of the clinic to help ensure the success of the clinic. Requirements High school graduate or equivalent education/work experience One year of experience in the medical field preferred Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes “America's Best Employers by State” for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.06 - $25.98 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

Job DescriptionSalary: $20/hr and up! Your experience matters ~ Let's Talk Pay! Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused center that is committed to providing the highest quality of medical care and supportive services. We were founded in 2018 by Dr. David Bartels, focusing on cancer and blood conditions. Today, we provide care services to Medical Oncology and Hematology, Radiation Oncology, Rheumatology, and Urology patients. We are also dedicated to advancing the field by engaging in clinical research and offering our patients the opportunity to participate in various clinical trials. Learn more about us at ourwebsite. Beacon has an excellent opportunity available within our clinic as a Prior Authorization Specialist. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you! Duties/Responsibilities: Coordinates insurance approvals, prior authorizations, and appeals with private and government payers, including Medicare, HMOs/PPOs, and clinical trials. Communicates with patients and families to provide treatment estimates, discuss financial responsibilities, and establish payment arrangements. Verifies insurance coverage regularly and resolves billing or reimbursement issues to avoid treatment delays. Prepares and documents patient accounts accurately for supervisor approval, ensuring billing compliance and use of proper codes. Collaborates with providers and the patient access manager to identify and resolve financial barriers before treatment begins. Demonstrates professionalism through self-directed work, ongoing development, and encouraging innovative problem-solving. This list outlines the core responsibilities of the position but is not all-inclusive. Required Skills/Abilities: Compassionate and caring bedside manner Strong written and verbal communication skills Comfortable on phone Ability to work extremely well in a group setting Ability to interpret billing manuals, insurance and/or other third-party coverage Understanding of the third-party review process, payer funding and authorization procedures to ensure payment, and government/state payers, including eligibility factors Knowledge of medical and insurance terminology is required Understanding on how to prioritize workload and possess ability to meet tight time frames Ability to work under minimal supervision, with detail and possess problem-solving and follow-through skills Must have ability to concentrate on detail in the middle of other activities Interested in ongoing personal development, professional growth, and continuing education a plus Education: High school education or GED required Experience with Insurance and Prior Authorization strongly preferred Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Location 3815 N Schreiber Way, Suite 101, Coeur d'Alene, ID 83815 Willing to float to other locations if needed On-Site Benefits Paid Time Off 8 paid, closed-clinic holidays Health Insurance, including dental and vision 401(k) Plan with match Professional Development Fund Employee Assistance Program Beacon Company Mission: To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience. Beacon Core Values: Compassion. Grace. Honesty. Humor. Respect. Trust. Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.

The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Attended an accredited LPN program Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services with RN Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

Join a Collaborative, Patient-Centered Team | Spokane & Spokane Valley | Growth, Flexibility, and Impact! Are you passionate about making a difference in mental health care? NeuroStim TMS Centers, Washington's leading provider of Transcranial Magnetic Stimulation (TMS) Therapy, is seeking a dedicated and adaptable Float TMS Technician to support our Spokane and Spokane Valley clinics. This is more than just a job-it's an opportunity to be part of a supportive, mission-driven team that values compassion, integrity, and professional growth. If you're ready to build a rewarding career while helping patients reclaim their lives, we'd love to meet you! Why You'll Love Working at NeuroStim People-First Culture: We foster a collaborative environment where every team member is valued-not just for what they do, but for who they are. Career Growth: As you gain experience, you'll have opportunities to transition from a float position to a permanent clinic assignment if desired. Make an Impact: Help patients battling depression, anxiety, PTSD, OCD, and more with cutting-edge, non-invasive treatment. Work-Life Balance: Consistent Monday-Friday schedule-no nights or weekends! About the Role As a Float TMS Technician, you'll deliver patient care across multiple locations, ensuring consistent, high-quality treatment experiences. This entry-level role doesn't require prior TMS experience-comprehensive training will set you up for success. You'll be a key player in maintaining clinic flow, supporting administrative tasks, and embodying NeuroStim's values wherever you're needed. Key Responsibilities Administer TMS treatments under physician direction (training provided). Travel between Spokane and Spokane Valley clinics to support operational needs. Create a safe, compassionate, and therapeutic environment for patients. Educate prospective patients about TMS therapy. Manage scheduling, patient follow-ups, and maintain accurate records (HIPAA-compliant). Support clinic operations through administrative duties and team collaboration. Uphold NeuroStim's culture of servanthood, integrity, and hope in every interaction. Requirements Preferred Qualifications 2+ years of healthcare, patient care, or administrative experience (CNA, MA, Patient Care Tech, etc.). Proficient in Microsoft Office; experience with EHR systems is a plus. Comfortable working with medical/mechanical devices. Strong organizational and communication skills. Basic Life Support (BLS) certification preferred. Background in Psychology or related field is a bonus. Who You Are A team player with a patient-first mentality. Flexible and adaptable, thriving in different clinic settings. Professional, punctual, and proactive. Detail-oriented and tech-savvy. Committed to personal growth and contributing to a positive workplace culture. Growth Opportunities At NeuroStim, we believe in promoting from within. As a Float TMS Technician, you'll gain broad experience across clinics, setting you up for: Transition to a permanent clinic assignment as openings arise. Advancement into Lead Technician or Coordinator roles. Ongoing professional development through mentorship and training. Perks & Benefits Competitive Hourly Rate: $23-25/hr 401(k) with company match Medical, Dental, Vision insurance Employee Assistance Program (EAP) Paid Time Off (PTO) Supportive, growth-oriented workplace culture Be part of a team that truly cares-about patients and each other! If you're ready to join a company where your work matters-and where you're encouraged to grow both personally and professionally-apply today! Learn more about us: ************************

The Part-time Pain Scheduler serves as the primary point of contact for patient check-ins while also performing pain scheduling duties as assigned by the Pain Scheduling Supervisor. NWOS is closed all weekends and major holidays. No night shifts. ESSENTIAL FUNCTIONS: Serves as the primary contact for patient check-ins Verifies necessary demographic information, insurance eligibility, referral or authorization status, and completes chart prep. Completes patient registration at time of service/scheduling. Collects copayments and outstanding balances at the time of service. Communicates any necessary follow up instructions at the end of the appointment. Maintains strictest patient confidentiality; adheres to all HIPPA regulations and completed required staff training. Screens patients to determine if they are an appropriate candidate for pain procedures . Schedules procedures for all pain providers. Calls patients with check-in times and pre procedure instructions. Answers calls live and returns calls not answered within 24 hours. Resolves no authorization and/or denial issues sent out by billing staff. Communicates with Pain Scheduler Supervisor any issues/problems in a timely manner. Performs other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Excellent Customer Service, organization, and the ability to multi-task are the three key skills that must be demonstrated at all times. Valid BLS certification. Knowledge of modern office equipment including fax machines, copiers, scanners, document management software, Electronic Medical Record, medical software, and Microsoft products. Knowledge of medical terminology and human anatomy. Basic knowledge of ICD-9 and CPT coding. Knowledge of common health insurance plans and benefits. SHIFT: Part-time, 3 - 8 hour shifts (3 days per week). This work is performed at TOSC Valley Surgery Center. BENEFITS: Medical Insurance Dental Insurance Vision Insurance Basic Life & ADD Insurance Long Term Disability Insurance Voluntary Short Term Disability Insurance Voluntary Life & ADD Insurance Health Savings Account Employee Assistance Program Voluntary AFLAC Options 401k Employer Match 401k Profit Sharing PTO 7 paid holidays Hiring Range: $20.31 - $31.07 Related Jobs: Patient Care Coordinator, Medical Secretary, Medical Appointment Scheduler, Patient Access Representative

Northwest Orthopaedic Specialists/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Spokane Valley, WA! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Benefits: Competitive salary Free food & snacks Opportunity for advancement Organized. Personable. Detail-Oriented. Does This Sound Like You? At Handyman Connection, our Customer Service Representatives (CSRs) are the heart of our business. You're often the first voice customers hear when they reach out to us, and you play a key role in delivering our brand promise. From scheduling jobs and managing customer relationships to supporting our Craftsmen in the field, this is a fast-paced, rewarding role where no two days are the same! We take pride in Delivering on Our Commitments, Respecting the Connections, Taking Pride in Our Work, and Practicing Continuous Improvement. If you're someone who thrives in an organized, customer-driven environment and enjoys helping people, we want to hear from you! Why Join Handyman Connection? Be the Backbone of a Successful Business - You'll play a crucial role in keeping our operations running smoothly. Competitive Pay + Performance Bonuses - We offer $19-$22 per hour (depending on experience), plus incentives based on goals you can control. Enjoy a Fast-Paced & Rewarding Role - If you love variety, talking to people, and organizing schedules, this job will keep you engaged. Gain Valuable Experience in Business Operations - Work with industry professionals, develop sales and customer service skills, and grow within the company. Flexible Scheduling - Full-time or part-time options available, with work-from-office opportunities. Supportive Team Environment - Our office staff, Craftsmen, and franchise owner work as a team, and you'll be a vital part of that success. Technology That Works for You - Use state-of-the-art scheduling and customer management software to stay organized. What You'll Do as a CSR: Answer & Manage Incoming Calls - You'll be the first point of contact for customers, handling questions, job requests, and appointment scheduling. Schedule & Coordinate Jobs - Work with customers and craftsmen to schedule work orders efficiently, ensuring the right craftsman is matched to the right job. Outbound Customer Calls (Sales & Follow-Ups) - Follow up on estimates, incomplete jobs, and customer satisfaction to help convert leads into booked jobs. Use Approved Call Scripts - Ensure a consistent and high-quality brand experience for every customer interaction. Track & Maintain Job Scheduling Data - Use Dispatch & ClientTether software to enter accurate customer and job details. Handle Customer Service Requests & Complaints - Address customer concerns professionally and efficiently to maintain positive relationships. Support Craftsmen & Office Team - Communicate job details to craftsmen in the field, keeping operations running smoothly. Keep Data Clean & Organized - Maintain accurate customer records, job notes, and scheduling information to ensure seamless follow-ups and reporting. Meet or Exceed Sales & Customer Satisfaction Goals - Work towards monthly booking goals and customer satisfaction targets that contribute to business success. What We're Looking for in a CSR: Strong Communication & People Skills - You're a great listener and communicator, both over the phone and in writing. Friendly & Professional Demeanor - You make customers feel welcome and help them feel confident in choosing Handyman Connection. High Attention to Detail & Organization - You're able to juggle multiple tasks, keep schedules organized, and enter accurate data. Comfortable Making Outbound Calls - You don't mind following up with customers, confirming job details, and encouraging booked estimates to turn into paid jobs. Proficient with Basic Software & Technology - Experience with Microsoft Outlook, Excel, Word, and CRM/scheduling software (training provided). Ability to Work in a Fast-Paced Environment - You thrive in a busy setting and can adapt to changing priorities. Self-Motivated & Independent - You take initiative, work efficiently, and stay on task without constant supervision. Experience in a Customer Service, Office Admin, or Call Center Role (Preferred, but Not Required) - Prior experience in a construction-related or service business is a plus. Familiarity with Home Repairs & Remodeling (Preferred, but Not Required) - Basic knowledge of home services and repairs helps you communicate more effectively with customers. Who Thrives in This Role? Customer Service Pros Who Love Helping People - If you genuinely enjoy talking to customers and problem-solving, you'll excel here. Detail-Oriented Multi-Taskers - If you're great at keeping schedules organized, following up on tasks, and ensuring nothing falls through the cracks, this role is for you. Sales-Savvy Communicators - If you're comfortable making outbound calls, booking estimates, and converting leads, you'll enjoy this role's goal-oriented approach. Organized Professionals Who Like a Fast-Paced Job - If you like staying busy, handling multiple responsibilities, and keeping operations on track, you'll thrive in this position. Apply Today! We'd love to hear from you and see how you can help Handyman Connection grow! Handyman Connection is an equal-opportunity employer committed to building a strong, professional, and customer-driven team. Compensation: $19.00 - $22.00 per hour Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. If you're interested in: high earnings potential a flexible schedule that you control using your skills to help improve other's lives Handyman Connection might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.

Full-time Description Spokane Urology is seeking a dedicated and professional Surgery Scheduler to join our team in a full-time capacity. Role: Surgery Scheduler Schedule: Full-Time Hours & Availability Office Hours: 8:00 AM - 5:00 PM Work Week: Monday through Friday Weekly Hours: 40 to 42 hours per week Availability: No nights, no weekends, and no on-call duties Compensation & Benefits Pay Range: $21.00 to $25.00 per hour (based on experience) Benefits: Full-time benefits package available GENERAL SUMMARY The ASC Surgery Scheduler schedules and preauthorizes surgeries and specialized procedures for the physician/medical practice including the scheduling of follow up appointments in the office. Scheduler reviews pre-op tests required, medications, allergies, and medical history with patient. Understands insurances and manages pre-certifications required for obtaining benefits. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Scheduler will multitask and handle obstacles with outstanding customer service skills. Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Schedules office, surgery centers and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code. Pre-authorizes surgeries through insurance companies and schedules procedures at the designated facility and accurately enters information into the scheduling system. Maintains a surgical log for statistical analysis. Provides pre-surgical packets to patients confirming date and pre-operative instructions. Responsible for coordinating with the surgical facilities for any special equipment or personnel needed for the surgery. Ensures all pre-operative labs are ordered, tracked for completion and scanned correctly into the patient's electronic medical record. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Responsible for auditing the automated phone system each day to ensure the call information has been correctly changed and the phone call schedules changed if necessary. Verifies and re-verifies scheduling for accuracy before schedules are published. Interfaces with appropriate surgery center and hospital staff to ensure a cohesive working relationship in providing patient care services. Must treat our patients and our referring physicians with the utmost courtesy and respect whether in person or on the phone. Maintains patient confidentiality. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Knowledge of medical terminology and coding. Knowledge of governmental regulations and compliance requirements. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations such as EMR. Ability to multi-task with accuracy. Ability to make decisions based on situation review and data compiled. Customer-oriented with ability to remain calm in difficult situations. Ability to work with other team members and patients in a courteous and cooperative manner. Delivers exceptional patient service throughout all interactions. Complies with HIPAA regulations for patient confidentiality. Complies with all health and safety policies of the organization. EDUCATION REQUIREMENTS High School Diploma or equivalent required. EXPERIENCE REQUIREMENTS Minimum of one year scheduling experience in a surgery center and/or medical office setting. REQUIRED TRAVEL Occasionally travel for coverage at another location. PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%