Patient access representative jobs in Dallas, TX - 1,694 jobs

About Us: Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone. Security Advisory: Beware of Frauds Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates. Joon Loloi is looking for a talented Customer Service Representative. Here at Loloi we craft products to create beautify spaces and we are seeking to develop a unique customer experience that embodies eCommerce, inspiration, value add services, design tools, and community for design enthusiasts and trade professionals alike. Our Customer Service Representative will most often be the first point of contact for our customers, handling inbound and outbound calls with professionalism, courtesy, and efficiency. The primary responsibility will be to provide exceptional customer service and support, resolving inquiries, and ensuring overall customer satisfaction. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. As an integral part of the Joon Loloi Customer Experience Team, this role will work closely with Training, Branding, and Merchandising to ensure they have a deep understanding of the product, the brand and provide exceptional service through every customer contact. This position is based on-site Monday-Friday at our Dallas, TX headquarters. Responsibilities Handle Inbound Calls: Receive incoming calls from customers, addressing their queries, concerns, and requests promptly and accurately. Offer personalized solutions to meet their specific needs Outbound Calls: Make outbound calls to follow up on customer inquiries, conduct surveys, confirm appointments, or inform customers about new products and services Customer Support: Provide excellent customer support via phone, email, or chat. Assist customers with troubleshooting issues, navigating through products/services, and resolving complaints to ensure a positive experience Product Knowledge: Acquire in-depth knowledge of the company's products, services, and processes to effectively assist customers and address their inquiries Data Entry: Accurately document customer interactions, inquiries, and feedback in the company's database or CRM system. Maintain detailed records for future reference and follow-up Problem Resolution: Proactively identify and resolve customer issues, ensuring their concerns are addressed in a timely and satisfactory manner Upselling and Cross-Selling: Identify opportunities for upselling or cross-selling products and services to customers, enhancing their overall experience and contributing to revenue growth Team Collaboration: Work collaboratively with other team members and departments to ensure smooth operations, escalate complex issues when necessary, and participate in ongoing training and skill development Adherence to Policies: Comply with company guidelines, call center protocols, and established processes to maintain high-quality service delivery and uphold the organization's reputation Performance Metrics: Achieve individual and team performance goals, including call handling metrics, customer satisfaction scores, and sales targets, as applicable Experience, Skills, & Ability Requirements High school diploma or equivalent; additional education or certifications are a plus Previous experience in a call center or customer service role is preferred but not mandatory Previous experience in design or keen interest in interior design Excellent communication skills, both verbal and written, with a strong command of the English language Active listening skills and the ability to empathize with customers' needs and concerns Strong problem-solving skills and the capacity to think quickly on your feet Basic computer proficiency and familiarity with CRM software and call center systems Patience, resilience, and a positive attitude even during challenging interactions Ability to multitask and manage time effectively in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, if required Highly organized and skilled at time management Possess personal qualities of integrity, credibility, and commitment to corporate mission What We Offer Comprehensive health, dental, and vision benefits 401(k) with employer match Paid parental leave A culture that fosters ongoing growth opportunities A stable, growing family-owned company that looks after its employees Loloi Rugs/Joon Loloi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections. CSAT measurement & improvement: Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions. Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership. Stakeholder collaboration Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly. Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences. Compliance & documentation Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record. Outcomes & KPIs (program‑aligned) Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”) First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks. Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents. Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards. Qualifications: 2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes. Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders. Experience with ticketing/CRM tools and structured survey/feedback collection. Salary Range: $40,000 - $55,000 per year

The primary responsibility of the Scheduling Coordinator TP is to coordinate the scheduling of pre and post transplant patients for testing, procedures and consults as required by protocol or clinical need. ESSENTIAL FUNCTIONS OF THE ROLE Schedule and coordinate multiple appts/procedures/testing for patients including transplant evaluation, waiting list, post care (evaluation includes 20 separate appts which must be coordinated within one week). Contact patient before and after appointment is scheduled to confirm date and times. Make changes to patient's schedule as needed (i.e. cancellation and rescheduling). Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appts, as requested. Input patient appts and information in appropriate databases (1-4). Medicare Cost Report data entry. Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel). Gather patient clinical data from outside offices as needed for chart, appts, and patient follow-up. Chart incoming patient information and distribute to coordinators and physicians. Assist in transplant clinics with posting labs, scheduling appts, etc., as needed. Prepares needed patient information (via data entry and copying) for appropriate selection committees. Maintains office supplies for appropriate area. KEY SUCCESS FACTORS Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Ability to operate computer, fax, copier, scanner, and telephone. Must be able to multitask. Ability to follow instructions and respond to upper managements' directions accurately. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team -oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. BENEFITS Our competitive benefits package includes the following Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - 2 Years of Experience

**Spanish is a Requirement** Compensation: $55k-$65k Plus Bonus (Up to $1000/Month) The Customer Service Representative (CSR) serves as the primary liaison between Us and the client, providing exceptional service throughout the post-sales process. This role is responsible for managing customer inquiries, ensuring order accuracy, coordinating with internal departments, and enhancing the overall customer experience. The CSR is a solutions-oriented communicator who ensures client satisfaction while supporting operational efficiency. Core Competencies Customer-Centric Mindset Analytical Problem-Solving Attention to Detail and Accuracy Composure and Patience Exceptional Communication Skills Adaptability and Flexibility Professionalism and Positive Demeanor Dependability and Accountability Multitasking and Organizational Efficiency Essential Duties And Responsibilities Customer Service and Communication Answer the phone with a positive, energetic voice; listen attentively to the customer. Answer all emails in a timely and professional manner. Contact customers via phone or email with follow-up information. Provide customers with order confirmation and shipping information. Assist customers in problem resolution and escalate to the Customer Service Manager when needed. Resist telling a customer “no” until all resources have been exhausted. Always offer a solution if the exact material requested is unavailable. Work directly with the Customer Service Manager on any difficult situations. Order Management and Processing Receive and process customer orders via phone, email, online portal, ensuring timeliness and accuracy. Monitor open orders and proactively manage any delays or updates. Obtain necessary information from customers to ensure prompt and efficient order processing. Provide accurate pricing and inventory information. Sales and Technical Support Provide support to the sales team with any administrative or customer-related needs. Deliver basic technical assistance to customers; escalate complex inquiries to the Sales or Technical team. Maintain a solid grasp of the products and services offered to effectively assist customers and the sales team. Documentation and System Management Keep up-to-date customer notes and records in the NetSuite system. Maintain good communication with the warehouse to ensure accurate order fulfillment and status updates. Administrative and Organizational Duties Maintain accurate and complete documentation of customer interactions in NetSuite. Assist with invoicing support and shipping documents as needed. Support warehouse and fulfillment activities with clear communication and paperwork. Proactively identify potential issues in order flow and escalate accordantly. Routine Duties And Responsibilities Ensure customer complaints are addressed and resolved in a timely manner Prepare order entry and ensure data is accurate Maintain clear communication with your team; it is essential Have a solid grasp of our products and services we offer Ensure that management personnel are kept informed of all pertinent customer issues Other duties as assigned and directed Supervisory Responsibilities This position has no supervisory responsibilities. Supervision Received This position reports to the Customer Service Manager. People Contact Ability to work with other employees, customers and vendors. Qualifications Demonstrated proficiency with Microsoft Office Suite and CRM System (NetSuite) Capable of operating standard office equipment Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities effectively. Able to perform work with a high degree of precision Comfortable working in a fast-paced setting with frequent interruptions while maintaining focus and productivity. Possesses excellent telephone etiquette and customer service skills, with the ability to remain calm and professional when interacting with difficult or upset customers. Education And/Or Experience Required: High School Diploma, Associates Degree or higher preferred but not required. 1-2 years of customer service and data entry experience. Preferred experience: 5 years' experience working in an office environment with business-to-business customer service duties. Certificates, Licenses, Registrations Required: Valid Driver's License Language Skills Must be able to communicate effectively both in writing and verbally in English and Spanish to interact with clients and other employees. Ability to write and read reports. Mathematical Skills Must be able to formulate and comprehend business math calculations. Excellent basic arithmetic skills Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Physical Demands The physical requirements consist of walking, turning the head and torso, stooping, kneeling, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The senses of being able to see, hear, and have full power of speech are required. Work Environment This position will be working primarily indoors. Exposure to warehouse environment such as noise, dust, odors and fumes, chemicals and adhesives. May be required to go outside for the purpose of viewing product with a customer, which may be hot, cold, wet, and dirty. The noise level in the work environment is usually moderate.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Insight Global is looking to add a Sr. Patient Services Coordinator to the team of a large oncology provider in Denton, Texas. This role is the face of the clinic; greeting patients, managing check‑in/out, scheduling, handling calls, collecting co-pays, and ensuring smooth communication between patients and clinical teams. They maintain accuracy, professionalism, and efficiency across all front office operations while upholding confidentiality and compliance standards. Day to Day: Greet patients/families, check them in, notify clinical staff, schedule follow-ups, and provide appointment details. Register patients, update demographics/insurance, handle cancellations, reschedule visits, maintain lobby/forms, and keep charts organized. Answer/screen incoming calls, route messages, handle routine questions, and page clinical personnel as needed. Collect co-pays/balances, proof paperwork, provide receipts, and ensure accurate documentation. Maintain HIPAA standards, follow US Oncology compliance program, and support office procedures. Must Haves: 5+ years front medical office or patient access experience in a clinic or hospital setting Strong experience with insurance verification, co‑pay collection, and scheduling systems Proven ability to manage high‑volume check‑in/check‑out, multi‑line phones, and fast clinic workflows Proficiency in Microsoft Office (Outlook, Word, Excel) and EMR scheduling/registration platforms

The Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. Customer Service, Customer Service Representative, Office Manager, Representative, Community Manager, Retail, Property Management

Customer Service Representative - Insurance. AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a Customer Service Representative, Customer Service, Insurance, Representative, Retail, Training

Type: Contract to Hire We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction. Responsibilities Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues. Guide customers through virtual or phone-based home inspections step-by-step. Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity. Troubleshoot issues such as device pairing, alerts, and connectivity problems. Document calls, resolutions, and inspection findings to support process and product improvements. Make proactive outreach calls to improve product adoption and customer satisfaction. Maintain clear, professional communication via phone, email, and text. What We're Looking For High School Diploma or GED required; bachelor's degree preferred. 1+ year of experience in technical support, help desk, call center, or field service. Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems. Strong communication skills and problem-solving ability. High attention to detail and ability to thrive in a fast-paced environment. Customer-first mindset, proactive attitude, and willingness to learn. Ability to work onsite with flexibility across different shifts. Why This Role Is Great Collaborative, dynamic environment. Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles. Direct exposure to innovative technology and hands-on product improvement.

The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals. This position is responsible for promoting and cross-selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Opens new accounts including checking, savings, CDs, IRAs and other products offered by the bank. 2. Complies with all applicable regulations, policies and procedures. 3. Assesses customer needs and cross sell appropriate products and services. 4. Functions as Teller, Sr. Teller or Teller Supervisor as needed. 5. Supports attainment of branch goals. 6. Refers new business to company subsidiaries, such as insurance, mortgage and brokerage. 7. Resolves customer concerns and ensure effective and long term problem resolution. 8. Develops and builds customer loyalty. 9. Follows up on referrals made by other team members. 10. Provides assistance with loan origination and processing as needed. 11. Responds to customer inquiries relating to products, rates and services. 12. Provides ancillary services such as notary services. 13. Responsible for tracking and monitoring of all required documentation. 14. Maintains positive, friendly and professional attitude and appearance. 15. Adheres to work schedules. 16. May be required to work an alternative location within the region or market. 17. The ability to work in a constant state of alertness and in a safe manner. 18. Completes required BSA/AML training and other compliance training as assigned. 19. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc., plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Some outside banking related courses preferred. SOFTWARE SKILLS REQUIRED Intermediate: Spreadsheet Basic: 10-Key, Payroll Systems, Word Processing/Typing WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION - Demonstrated sales ability a plus - This position may be required to work an alternative location within the region or market Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title: Scheduling Coordinator Location: Plano, TX 75093 & Frisco, TX 75034. Worker will be floating between Plano and Frisco clinics Duration: 13 Weeks Job Title: Schedules surgical patients when necessary and assists other departments in the hospital to schedule surgical time and relay patient information appropriately to the staff in Surgical Services and the Day Surgery Unit Provides scheduling support to ensure department efficiency by promptly and courteously answering and screening phone calls, routing calls as appropriate, accurately recording and delivering messages to appropriate parties in a timely manner, and checking voicemail, emails, and block booking frequently.

Parkinson Voice Project seeks a full-time Front Office Specialist to deliver outstanding customer service to our patients and assist with front office operations. You will join a dynamic team of two other Specialists in our Richardson, Texas clinic. Click below to learn more about Parkinson Voice Project. Effective Parkinson's Speech Therapy If you have worked in a medical office previously, but did not enjoy working with insurance, this may be the position for you! As a nonprofit organization, we do not bill Medicare or insurance. We serve our patients without charging them. The ideal candidate will have excellent written and verbal skills, adapt easily to change in a fast-paced environment, be detail-oriented with a talent for accuracy, genuinely enjoy helping others, smile easily and often, want to learn new skills, and excel at accomplishing tasks. This is a 36-hour, four-day work week (off Fridays), full-time position with benefits. Responsibilities: This position involves a variety of tasks, including: Completes reception tasks and lobby maintenance. Maintains the clinical schedule of speech-language pathologists and patient database. Manages referral process, ensuring patient evaluations are scheduled timely. Sends reminder emails and texts for patients' appointments. Monitors and manages multiple email inboxes. Creates weekly reports on tasks accomplished. Maintains patient and contact information in Salesforce, our customer relationship management software. Coordinates well with the team to ensure all tasks are completed on time and accurately. Assists with group activities and events. Requirements: Successful previous medical office experience is a plus. Excellent verbal and writing skills. Proficient in Microsoft Office Suite. Experience with Adobe Premiere Pro, Canva, Salesforce, and Practice Perfect is a plus. About Our Organization… Parkinson Voice Project was founded on December 13, 2005. Our mission is to help people with Parkinson's REGAIN and RETAIN their speech and swallowing. An estimated ten million people worldwide live with Parkinson's, and ninety percent need our services. In 2010, we developed a highly effective, evidence-based speech treatment for people with Parkinson's called the SPEAK OUT! Therapy Program. We treat patients throughout Texas from our clinic in Richardson, Texas (in-person and online). We are also replicating our SPEAK OUT! Therapy Program across the U.S. and abroad by training speech-language pathologists and graduate students worldwide. Since 2008, we have uniquely funded our nonprofit organization through a Pay It Forward program. No patient has ever been denied treatment due to financial limitations or insurance restrictions. Patients receive all the speech therapy they need. We have provided all our patient care services at no charge, and we don't bill Medicare or insurance either. Please email your cover letter and resume to our Office Manager, Sheri Morris, at ********************************* for consideration. Do not apply through LinkedIn. Visit Parkinson Voice Project to learn more about our organization.

Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amado Flores - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas. Strategically positioned within one of the nation's most dynamic aviation hubs, AAS provides comprehensive ground support and concierge-level services to a diverse clientele-including civilian, military, and cargo operators. With a strong reputation built on operational excellence, AAS combines world-class customer service with cutting-edge facilities designed to meet the needs of pilots, passengers, and military personnel alike. Whether supporting complex cargo logistics or welcoming VIP guests, the Alliance team is committed to delivering seamless, safe, and superior aviation experiences. Our focus on precision, hospitality, and continuous innovation ensures that every arrival and departure is handled with exceptional care and attention. Position Summary: AAS is seeking a polished, professional, and enthusiastic Customer Service Representative (CSR) to join our team in Fort Worth, TX. Reporting to the Customer Experience Manager, the CSR plays a vital role in delivering world-class customer service while performing key administrative and operational duties. This fast-paced, team-oriented environment demands a detail-driven and customer-focused individual who consistently demonstrates professionalism, courtesy, and adaptability in interactions with pilots, crew members, passengers, and internal stakeholders. As a frontline ambassador, the CSR is instrumental in shaping memorable aviation experiences that reflect our commitment to excellence and hospitality. Responsibilities: Front Desk and Customer Engagement: Serve as the first point of contact, creating lasting impressions through service excellence. Greet and assist guests at the FBO with warmth and professionalism. Provide VIP planeside greetings with carpet service, ensuring an elevated arrival experience. Maintain clean, organized, and welcoming facilities and amenities. Answer incoming calls and emails promptly and courteously, efficiently resolving inquiries. Utilize creativity and attention to detail to create memorable experiences for guests. Administrative and Logistics Coordination: Support smooth operations with precise documentation and resource management. Retrieve and distribute incoming mail throughout the facility. Accurately receive, communicate and ensure completion of fuel and service requests Communicate with use of two-way radios with team members and customers. Input customer data and service details into systems such as TAS, FlightBridge, and Salesforce. Organize and maintain internal documents, reports, and logs. Accurately invoice and collect payment for services rendered in a timely manner. Reconcile vendor billing and commissions and place orders. Guest Services and Travel Coordination: Facilitate seamless guest experiences and personalized travel solutions. Maintain and clean crew cars provided for customer use. Wash and service base customer vehicles, ensuring optimal presentation. Manage rental vehicle reservations, contracts, and check-in processes on behalf of rental agencies. Assist customers in placing accurate and timely catering orders. Support travel arrangements, including hotel accommodations, ground transportation and charter coordination. Provide proactive recommendations and assistance tailored to guest preferences. Sales, Marketing and Event Support: Promote services and support major aviation events with professionalism. Contribute to marketing initiatives and promotional campaigns. Assist with the coordination and operations of premier events such as NASCAR, philanthropic and industry events. Represent AAS during special events with poise and attention to detail while ensuring minimal disruption to normal operations. Cross-Functional Support: Assist in the security of the airport, our customers, their assets and our team members. Contribute to ongoing excellence through collaboration and continuous improvement. Assist in training and onboarding new Customer Service Representatives. Perform additional duties as assigned to support the FBO's operational success. Required Skills and Abilities: Strong command of Microsoft Office tools (Word, Excel, Outlook, PowerPoint) for document handling and communication. Familiarity with Salesforce or comparable CRM systems to manage customer relationships and workflow. Operational experience with VHF and two-way radios to ensure accurate, real-time communication across departments. Exceptional verbal and written communication with a professional, customer-first attitude. Ability to communicate clearly and calmly under pressure-whether in person, by phone, or over radio. Demonstrated ability to multitask efficiently in a fast-paced, service-driven environment. Excellent organizational habits with a keen eye for detail and task prioritization. Strong time management skills and a proactive approach to getting things done. High level of discretion and professionalism, especially when interacting with VIP clientele. Versatile and composed when working in dynamic settings or handling last-minute requests. Team-oriented with a self-motivated attitude and a commitment to maintaining high standards. Education and Experience: High school diploma or equivalent required. Minimum of 3 years of experience in customer service, preferably in aviation, hospitality, or luxury service environments. Exposure to aviation operations or prior experience within a Fixed Base Operator (FBO) preferred. Experience working in high-volume or fast-paced environments where multi-tasking and client engagement are key to success. Familiarity with scheduling platforms, service coordination tools, or CRM systems such as Salesforce preferred. Bilingual proficiency preferred. EEO Statement: Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. #AAS Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Benefits: License Reimbursement Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bryan Rheay - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Time: 8-5pm Contract: 2-3 months Pay: $17/hour Key Responsibilities Process and expedite referral authorization requests through managed care systems. Prepare authorization requests by verifying required documentation, eligibility, benefits, and chart availability. Accurately enter and maintain referral and authorization data within internal systems, ensuring correct use of codes (procedure, type, status, etc.). Track and document authorization decisions and notify all involved parties, including patients, providers, and payer representatives. Monitor referral workflows using tracking systems to ensure timely turnaround and compliance with processing standards. Generate and analyze system reports to support daily operations and management reporting. Coordinate scheduling and follow-up for diagnostic services, home health, DME, and other authorized services as directed by clinical staff. Distribute referral documentation appropriately and ensure accurate record-keeping in both medical records and electronic systems. Serve as a resource to staff and providers regarding managed care processes, HMO/PPO benefits, and contracted provider guidelines. Assist with referral research related to billing and collections. Communicate with payer agencies and external organizations to resolve issues and exchange updated resource information. Provide guidance to patients navigating the referral and authorization process to improve understanding of insurance requirements. Promote collaboration among providers, payer groups, and internal teams to meet patient and operational needs. Qualifications Education & Skills High school diploma or equivalent required Associate's degree or higher in an allied health or related field preferred Working knowledge of medical terminology and CPT coding preferred Strong data entry and typing skills Basic computer proficiency Excellent customer service and communication skills Experience Minimum of 2 years of experience in a healthcare setting such as a hospital, physician office, or managed care organization preferred

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! To ensure a smooth review process, please provide your CV in English. The Role The Country Medical Director, France, will lead the expansion and execution of Medical Affairs activities in France, as Genmab establishes a fully operational French affiliate. Reporting directly to the European Medical Affairs organization, the incumbent will serve as the senior medical affairs leader in France, responsible for shaping the national medical strategy to deliver the company's first French launch together with further expansion of a strong existing research footprint, whilst ensuring continued alignment with regional and global priorities. This role offers a unique blend of strategic leadership and hands-on execution in a biotech environment characterized by agility, innovation, and scientific depth. The role will be pivotal in ensuring that medical excellence underpins all affiliate activities, while also representing France within Genmab's broader European and Global organizations. The ResponsibilitiesAffiliate Partnership & Cross-functional Collaboration Act as a strategic medical partner to the French General Manager, other cross functional partners, and the pharmacien responsible. Ensure scientific and ethical rigor in all affiliate activities, collaborating effectively with Marketing, Market Access, Commercialization, Legal, QA, Regulatory, and other Research & Development and Enabling functions. Establish and track clear medical performance metrics (KPIs) and ensure readiness for quarterly business reviews (QBRs) to drive accountability and continuous improvement. Medical Strategy and Leadership Develop and oversee French Medical Affairs strategy in alignment with European and global medical affairs strategic plans. Act as the primary medical voice in France, ensuring that local insights inform national strategic priorities. Serve as a member of the European Medical Affairs Leadership Team and France Leadership Team contributing to the strategic direction & long-term vision of the department. Collaborate closely with European Medical Affairs leadership and global strategy teams to provide French perspective on opportunities, challenges, and stakeholder needs to ensure a consistent regional & global scientific narrative. Scientific Communication & Evidence Generation Provide French medical/scientific perspective with targeted insight compilation, analysis to inform clinical development & commercialization planning. Oversee pan-portfolio investigator interactions to enhance medical/scientific exchange & optimize study execution in France. Supervise dissemination & discussion of Genmab's scientific/clinical data with investigators and other appropriate HCPs. Develop and execute national conference plans, ensuring active participation in relevant professional society events. Enable externally sponsored French evidence generation initiatives. Partner with CORE/Market Access in management of HAS engagements and with the General Manager when it comes with the public affairs plan or scientific media coverage. External Engagement and Thought Leadership Build and sustain relationships with top French Key Opinion Leaders, French healthcare and scientific communities, oncology networks, and scientific societies across Genmab's areas of interest. Represent Genmab at key local and regional medical congresses, symposia, and external scientific forums. Partner with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator. Collect, analyse, and integrate medical and external insights to guide strategy, inform decision-making, and demonstrate the measurable impact of Medical Affairs in France. Launch Leadership Partner cross functionally and drive launch readiness for the company's first and subsequent commercial launches in France, ensuring robust scientific engagement, medical education, and field readiness. Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input. Lead the development and localization of medical materials, delivery of local advisory boards, and execution of congress strategies. Partner with MA Training to provide high-quality scientific training and maintain exceptional standards of scientific/technical expertise. Compliance & Governance Drive the implementation and continuous strengthening of local medical governance frameworks to ensure full compliance and operational excellence ensuring medical expertise for the answers to French authorities and a good level of medical information to the HCP. Partner with the pharmacien responsible to ensure appropriate review and approval of all promotional and non-promotional materials to be used in France. Support the Product Management Risk plan (PGR) and implementation & Evaluation of PASS studies. Participate to the local committee : “safety, off-label and risk management” contributing to the on-going assessment of the product benefit-risk ratio. Validate the medical training plan for the medical team, the KPIs and the reporting of non promotional activities to the PR (reactive/ proactive approach : cf charter requirements). Ensure full compliance with local regulation when it comes with organization and follow-up of congresses, scientific events and medical activities (respect of timelines, amounts, LEA requirements …). Collaborate with Pharmacovigilance and Regulatory Affairs to maintain product safety and compliance. People and Team Development Attract, develop, and retain top talent, fostering a culture of collaboration and excellence within the French organization, while aligning with Genmab's European values. Provide mentorship and leadership to direct reports, drive superior performance, facilitate professional development, & cultivate future leadership talent ensuring their continuous development. Champion innovation and direct change initiatives to benefit the business and enhance organizational effectiveness. Exemplify Genmab's culture and values, working as One Team. The Requirements MD, PharmD, or PhD in life sciences or a related discipline. 10+ years of experience in Medical Affairs within the pharmaceutical or biotech industry, with strong exposure to oncology. Proven record of accomplishment of success in product launches and early affiliate development. Strong understanding of the French healthcare landscape, oncology ecosystem, and regulatory environment. Demonstrated ability to collaborate effectively within a matrix organization, balancing regional / global alignment and local execution. Fluent in French and English (written and spoken). Competencies & Attributes Demonstrates strategic agility and innovative thinking, with the ability to operate effectively in a dynamic, high-growth biotech environment while maintaining scientific and operational rigor. Strategic and analytical thinking with operational execution skills. Strong cross-functional leadership. Excellent communication and stakeholder engagement skills. Deep scientific curiosity and a patient-centric ethos. Strong knowledge of HAS evaluations, CEPS pricing, and ANSM regulatory procedures. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com). Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the contract.

Insight Global is looking for a Remarketing Analyst to join one of their clients in Lewisville, TX. Reporting to the Remarketing manager, the Remarketing Analyst is a key point of contact at primary auction facilities. Duties include processing and the sale of auction vehicles in compliance with the internal Auction Sale Agreement and Comprehensive Auction Agreement. This position involves independent judgment and decision-making initiative. Major Duties and Responsibilities include monitoring inspection guidelines are being followed by the various 3rd Party Inspection Vendors, reviewing 3rd Party Inspection Vendors monthly invoices for accuracy and provide recommendations for payment outside the established agreement, generating and analyzing performance metrics for 3rd Party Inspection Companies, and managing 3rd party Inspection Companies vendor relationships to maximize accurate and timely inspection. REQUIRED SKILLS 3-5 years of experience in financial services, sales, remarketing, or auction experience Excellent customer service skills. Ability to manage queue effectively. Strong communication skills. Ability to handle multiple tasks and adapt to changing priorities, customer disputes, and escalations Previous experience in a high volume and team-oriented environment Experience in a customer-facing role.