Patient access representative jobs in Davenport, IA

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Service Representative at our Corporate office in Rock Island, IL. Hours can vary between 7:00am - 5:00pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service. Responsibilities ESSENTIAL FUNCTIONS: Field inbound calls, emails and chats providing exceptional Customer Service Monitor the call queues to ensure that department is meeting goal times Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickup request Educate, when possible, self-service options available to Customers Problem-solve customer issues that arise throughout the day Backfill Receptionist Answer all phone calls coming into the Corporate Office by operating the switchboard Greet Visitors and applicants as they enter and assist them with their needs Stuff and mail all paper invoices to customers Prepare weekly timecards and various outgoing mailings Perform other duties as needed Qualifications MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent Customer Service & Telephone Etiquette Excellent communication skills- verbal and written Excellent Mindset Detail-oriented 45-50 WPM typing skills Proficient in Microsoft Excel Ability to work in a team as well as independently Excellent attendance WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Manufacturing Work Location Moline IL 61265 Job Title Education Scheduler Duration 1 Year (Strong possibility of extension) Job Description: • In this position they will: Administer scheduling of training facilities, the reporting of training hours and other related administrative duties in the training area. • Organizes, enters and maintains data for specific programs into the training program Success Factors. • Provides and maintains various reports and audits for use in determining how their business is operating. • Establishes and monitors training material inventories, reorders as needed. • Responds to standard inquiries from internal and external customers. • Refers complex requests to appropriate staff members. • Provides continuous process improvements for assigned processes. Qualifications • Necessary skills and experience: Ability to multi-task. • Strong attention to detail and maintain accuracy. • Experience with Outlook in creating meetings and booking resources. Additional Information To know more on this position or to schedule an interview please contact; Monaliza Santiago ************

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety. Join the MercyOne Genesis Family! We are looking to hire an Emergency Department Registrar! As an Emergency Department Registrar at MercyOne Genesis, you will: * Be responsible for coordinating all patient registration activities including greeting patients/families, processing patient registration in an efficient and courteous manner, obtaining accurate patient demographics and insurance information, pre-registering patients, contacting precertification agencies when appropriate, obtaining all necessary consents and serving as the initial point of contact for patients coming into MercyOne Genesis * Register patients who present to the ED for ED services * Register patients who present to the hospital for ancillary testing outpatient procedures or hospital admission * Verify insurance benefits * Collect appropriate deposits and co-payments for services and making referrals to the Insurance Verification team as needed * Provide medics and clinical staff any necessary admitting documentation for the ED patients and discussing payment arrangements with patients when appropriate * All tasks must be completed in compliance with HIPAA, EMTALA, CMS and JCHAO guidelines and regulation Schedule: * Part time .4 FTE * Rotating weekends * Rotating holidays General Requirements: * No experience required * Medical Terminology; CHAT; computer knowledge and strong computer/keyboarding skills Education: * High School diploma/GED or equivalent experience Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Genesis Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive had the privilege of being a State Farm agent for 24 years and with State Farm for over 31 years. Our close-knit team includes 3 full-time and 3 part-time employees who work together like family. We love to keep our breakroom cozy and welcoming, stocked with a variety of snacks, sodas, coffee, and a water dispenser that everyone enjoys. To keep the spirit lively, we take turns bringing in treats each weeksmall ways we like to show we care. Im deeply connected to our community, serving as a trustee for Wethersfield Township and the Visitation Catholic School Foundation, and volunteering as a lector at my church. This community focus extends into our office culture as well. When we hire, we look first and foremost for people who are genuinely kind and good-heartedqualities that cant be taught but are the foundation of everything we do. Our office culture is all about working together as one family, supporting each other while delivering exceptional care to our customers. Were more than coworkerswere friends who celebrate each others successes, both inside and outside of work. Its that shared sense of purpose and genuine care that makes every day rewarding. We also value balance and time to recharge, which is why we observe all Federal Holidays, just like banks and federal/state employees. This means you get plenty of paid days off in addition to your regular PTO, helping you maintain a healthy work-life balance. If youre looking to be part of a warm, supportive team where your kindness and dedication truly matter, wed love to hear from you! ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mike Nichols - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Full-time Description As a level one Carrier Sales Representative, you will play a key role in ensuring safe and on-time delivery of our customers' freight by building and maintaining relationships with qualified carriers, being meticulous about the details, and meeting or exceeding daily productivity goals. You'll work closely with a team, handling daily tasks under close supervision, and building valuable relationships in a fast-paced, metrics-driven environment. Will be responsible to source carrier options to ensure coverage on all shipments scheduled to pick up that day. The team will prioritize loads with earliest appointments and will bring options to the Account Manager for approval. Workload will consist of spot loads added the same day as scheduled pickup, carrier fall offs, and loads not covered by CSR level 2s and level 3s. CSRs will get identified strategic carriers handed to them from Carrier Sales Managers to build recurring booking consistency and set reps up for success getting to the next level. Requirements Company: Ecogistics, Moline, IL Department: Operations Status: Non-exempt Position: Carrier Sales Representative Level: 1 At Ecogistics, we are on a mission to become our customers' transportation service provider of choice. This is hard work worth doing, and it takes a team of driven, agile, and optimistic individuals to make it happen. Why Ecogistics? Work/Life Balance: Work Monday through Friday so you can spend your weekends and nights with your family. Job Security: A growing, stable company that has your current and future career opportunities mapped out for you. Outstanding Earning Potential and Benefits: Compensation and recognition that rewards achievement, plus a full scope of benefits to support your well-being. Support and Belonging: Paid training so you can reach your full potential, plus collaborative, respectful, and loyal relationships that allow you to compete and celebrate as part of a winning team. Work hard, play hard: Dress casually, behave reliably, and ‘have fun frequently' mindset. Key Responsibilities: Negotiate the best possible rate to book shipment Ensure carrier can service all details/requirements of the load Bring all carrier options to the Account Manager Collect all driver information at point of sale and dispatch truck to pickup Onboard booked carrier to MacroPoint and set expectations for digital tracking as needed Work the phones to qualify and maintain qualified carriers to move our customer's freight. Negotiate rates with carriers that result in a win-win outcome. Manage freight shipments from booking through final delivery and quickly and professionally problem-solve for issues that arise along the way. Stay organized and stay in front of all the details until the job is done. Meet productivity goals while adhering to instruction and policy. Understand and apply market data and transportation industry trends. Maintain reliable attendance according to schedule and company policy. Maintain a respectful, positive working relationship with your team. Foster and promote a cooperative and harmonious workplace that is good for morale, productivity and effectiveness. Skills and Competencies: Coachable - Take and implement feedback from others Negotiation - Work with carrier to get reasonable price to book shipment Resilient - Quickly bounce back from rejection and continue sourcing Communication - Clearly communicate carrier options internally and set expectations for service requirements when selling/booking carriers Process Oriented - Ability to follow steps of defined process Qualifications: Highschool Diploma or GED Direct outreach (Conducting outbound sales calls) Negotiating Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. The salary range for this position is $40,000--$60,000 per year. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job, education, and other job-related factors permitted by law. These and other criteria allowed by law are in place as the best non-discriminatory predictors of successful job performance. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, visions and dental insurance, and retirement. Salary Description $40,000--$60,000 per year

The Patient Care Representative is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations. We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplined in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented. OBJECTIVES Greet patients in a friendly and professional manner Answer and manage incoming calls, routing to appropriate department when necessary Schedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flow Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient charts Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments Maintain a clean and organized front desk and reception areas Attend and participate in internal meetings and complete required training Performs other related duties as assigned by management COMPETENCIES Understand dental terminology, how to read radiographs, and explain basic procedures Experience successfully maintaining a positive attitude while working in a team environment with competing priorities Ability to maintain confidentiality with individual interactions with team members Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite Outstanding organization and administrative accountability Strong written and verbal communication skills Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence EDUCATION AND EXPERIENCE High school diploma or equivalent 1 year of front desk experience in a medical or dental office PHYSICAL REQUIREMENTS Ability to spend prolonged periods of time sitting at a desk using a computer Ability to lift at least 15 pounds BENEFITS Health Insurance 401(k) Retirement Plan Paid Time Off Opportunity for Incentive Compensation Leadership Autonomy Work Life Balance with Fixed hours Professional Training & Development Opportunities COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to **********************. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.

Job Description Most of our agents earn $1,000+ in their very first week. This position emphasizes customer care over sales and you'll be helping customers save money with home services, most of which are free through government subsidies. Must be highly motivated by success and earnings. This is not a 9-5 job, it's a career and a lifestyle. Weekly pay, uncapped commission, and full training provided. Sales experience is preferred, but not required; we provide training to anyone who is willing to learn and encourage career growth into management roles. Come join our team! Learn more now at ************************* or apply immediately using our Calendly link: *********************************** Responsibilities: Engaging with potential customers face-to-face Generating leads, qualifying customers and closing sales Educating potential customers about the services our clients provide and their benefits Contacting and following up with previous customers Working independently and in a team environment Requirements Strong communication and interpersonal skills Self-motivated and ambitious with a positive attitude Ability to work independently and within a team environment Benefits 1099 contract Bonus opportunities Commission pay Uncapped commission Flexible scheduling Mileage reimbursement for all travel, alongside with housing assistance as necessary Full training with ongoing support

RESPONSIBLE TO: Clinical Lead / Practice Administrator JOB SUMMARY: Coordinates and schedules appointments for surgeries and procedures at the ambulatory surgery center or hospital. EDUCATIONAL REQUIREMENTS: High school diploma required. Certified Medical Assistant preferred. QUALIFICATIONS AND EXPERIENCE: Knowledge of clinic policies and procedures. Knowledge of medical terminology and insurance practices. Knowledge of computer programs and applications. Knowledge of grammar, spelling, and punctuation to type, review and edit reports, documentation and correspondence. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Knowledge of CPT and ICD-10 coding. Ability to be flexible due to changing demands. Ability to organize and prioritize tasks effectively. Ability to communicate clearly. Ability to work with little supervision. Ability to establish and maintain effective working relationships with patients, employees, and the public. Responsibilities include, but are not limited to, the following: Duties: Answers telephone, screens calls, takes messages, and provides information. Perform duties of Surgery Scheduler to include, educate patients as to procedure locations, time, and logistics, coordinate activities with ASC's and hospitals, follow-up scheduling and other recommendations if deemed appropriate by the physician. Facilitate scheduling outpatient testing to include laboratory testing, EKG and pre-operative H&P as well as protocol established by the surgeon. Books, coordinates and reschedules patients' surgical appointments. Relays necessary messages to staff. Alters physician schedule when necessary and communicates changes to administration, staff and physician. Prioritizes telephone messages according to the established protocol. Check voicemails every hour and obtain messages. Documents voice mail message in EMR including, date, time of call, patient, DOB, phone number and message. Returns calls to upcoming surgical patients and answers any pro-op questions regarding labs, medications and basic questions regarding surgery. Returns calls to hospital and send any paperwork requested for upcoming surgeries. Maintains patient confidentiality. Performs other related duties as required and assigned. Other Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice. Maintains detailed knowledge of practice management and other computer software as it relates to job functions Attends annual CPR, OSHA training programs Assists in keeping working area clean at all times. Attends all meetings as requested. Performs any additional duties as requested by the Lead. Sets and exemplifies high ethical standards and holds self and others accountable for conduct. Supervisory Responsibilities This job has no supervisory responsibilities. Typical Physical Demands Position requires full range of body motion including handling and lifting patients, as well as manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 70 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and work irregular hours. Employee will be exposed to bodily fluids on a regular basis. Typical Working Conditions Employee will have frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment.

Job DescriptionBenefits: Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Full Time or Part Time

Patient Representative - Eye Surgeons Associates We're seeking a professional Patient Representative to join our dynamic team. This role is crucial in ensuring exceptional patient care and a positive experience from the moment patients enter our reception area. Key Responsibilities - Welcome and assist patients through the check-in/check-out process while maintaining a warm, professional environment - Process payments, including insurance co-payments and other charges with accuracy and attention to detail - Manage appointment scheduling, including coordinating with clinical staff and handling schedule changes Qualifications - High school diploma or equivalent required - Medical office experience preferred - Proven track record of outstanding customer service - Demonstrate ability to multitask efficiently while maintaining attention to detail - Self-motivated with flexibility to adapt to changing priorities Requirements - Strict adherence to patient confidentiality protocols and HIPAA regulations - Ability to work at multiple Eye Surgeons Associates locations as needed - Strong communication and interpersonal skills - Proficiency in medical office software and basic computer applications Office hours: Monday-Friday 8am-5pm Full Benefits Package: Medical, Dental, Vision, Life Insurance, PTO and 401K

Our client, a leading organization in the service industry, is seeking a French Speaking Customer Service Representative to join their team. As a French Speaking Customer Service Representative, you will be part of the Customer Support Department supporting client interactions and ensuring excellent service delivery. The ideal candidate will have strong communication skills, adaptability, and a customer-focused attitude which will align successfully in the organization. **Job Title:** French Speaking Customer Service Representative **Location:** MOLINE, IL **Pay Range:** $16 **Shift:** **What's the Job?** + Handle inbound customer calls with professionalism and courtesy + Assist customers with inquiries, issues, and product information + Utilize computer software efficiently to document interactions + Provide accurate information and resolve customer concerns promptly + Maintain a positive attitude and contribute to a welcoming environment **What's Needed?** + Proficiency in French and English languages + Previous customer service experience preferred + Ability to learn computer software quickly and effectively + High School Diploma or GED required + Good work history and solid computer operation skills **What's in it for me?** + Opportunity to work in a beautiful environment overlooking the Mississippi River + Temp-to-hire position with potential for permanent employment + Great benefits and opportunities for advancement after hire + Training provided to enhance your skills + Engage in meaningful work supporting diverse customers **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description The Order Management Specialist will work in the Customer Support Call Center. This position is responsible to answer calls from dealers in U.S. and Canada relating to order processing. This position also helps cover the on-call phone to provide Flash Plus support to our dealer organization, 362 days a year. Duties and Responsibilities • Answering questions about special terms orders, working with suppliers for vendor direct orders and helping dealers expedite orders as requested. • Coordinates the resolution of parts problems between parts distribution centers • Processes Machine Back Order reports, working with factories, to provide customers with the earliest possible availability. • Trains and assists dealer personnel with electronic ordering and information systems to maintain a high level of support to customers. • Provides Flash Plus after hours service to include weekends and holidays in order to provide customers with 24 hour parts service 7 days per week. • Distributes information as appropriate to department members or internal/external customers. Education/Experience • High school diploma/equivalent with 2+ years of customer service experience is required, but call center experience is extremely beneficial and is strongly preferred. • Must have the ability to handle a large volume of calls on a daily basis, work in a team environment and be self-directed. • Proficiency with Microsoft Office (including Excel, Word and Outlook) required • Must possess excellent communication, organizational and interpersonal skills Term of Assignment • Long-term, 3+ year contract: Tentative Start Date: December 2016 through December 2019; depending on client's business needs and candidate's performance in position. Schedule • Tuesday-Friday, 2pm-10:30pm and Saturday 12pm/noon-8:30pm. • Required to be on-call every 10 weeks for one week at a time. • Training is 2-3 weeks on 1st shift (9am-5:30pm, Monday-Friday). Qualifications 1. 2+ years of Customer Service experience 2. Microsoft Excel and Outlook 3. Call Center Experience is strongly preferred Additional Information All your information is kept confidential as per EEO standards. Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Neil Ferrari - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.

Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Carissa Sweeney - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Employee discounts Free uniforms Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Quad City Gastroenterology is hiring for an Insurance Verification Specialist Insurance Verification Specialist at Quad City Gastroenterology Job Summary: Verify insurance benefits and determine estimated amount due based on Insurance Contract and procedure(s) that is being performed. Essential Functions and Responsibilities: * Review Patient information and procedure(s) that is being performed. * Identify any needed implants * Verify insurance benefits by reviewing patient benefits with payer via phone or on-line. .Determine estimated amount. * Post all insurance and billing comments. * Enter all information onto the Insurance Verification Sheet (USPI Form) * Contact patients regarding money due prior to date of surgery. * Attempt to pre-collect from patient. * Verify is pre-auth or precertification is needed and obtain. * Reconcile each day to ensure you have verified all patients. * Responsible for patient satisfaction daily as it relates to patient surveys and overall satisfaction with interactions. * Let BOM know of any discrepancies, difficult patients or patients noting unwillingness to pay before or at time of surgery. Qualifications * High school graduate or equivalent * 1+ years of experience in insurance verification. * Excellent communication skills and the ability to communicate with patients over the phone and in person * Medical Terminology experience preferred * Forty-five (45) wpm typing skills required. * Must have the skills necessary to operate the office equipment required to fulfill job duties. * Familiar with patient accounting software, especially AdvantX. * Knowledge of Internet Explorer, Microsoft Excel, Microsoft Word, and Outlook. * Ability to read and understand insurance explanations of benefits and managed care contracts Pay Range: $18.00/hr - $26.00/hr (Wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience.) Benefits USPI offers the following benefits, subject to employment status: * Medical, dental, vision, disability, and life insurance * Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year. * 401k retirement plan * Paid holidays * Health savings accounts, healthcare & dependent flexible spending accounts * Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. #LI-CT1