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  • Scheduler, Mid-Level

    Simulation Technologies 3.2company rating

    Patient access representative job in Huntsville, AL

    SimTech, Inc., recognized as one of the 2025 Best Places for Working Parents, in Huntsville, AL, is seeking an experienced and highly organized Scheduler, Mid-Level to lead production scheduling efforts in a Costpoint ERP/MRP environment. This role is critical to ensure that all manufacturing activities align with material availability, contract delivery schedules, and capacity constraints in a government-regulated, project-driven manufacturing setting. SimTech offers a market leading compensation package with excellent benefits, work/life balance, outstanding retirement plan, career advancement and much more. We are seeking a Scheduler, Mid-Level role who will be responsible for managing detailed production schedules, optimizing resource allocation, and coordinating with cross-functional teams to support on-time, on-budget delivery for complex, high-mix programs. Responsibilities Create and manage work center-level production schedules using Costpoint's MRP, SimTech Proprietary Solutions, and Manufacturing Execution modules. Analyze MRP output to convert planned orders into actionable production schedules while balancing capacity, material availability, and customer deadlines. Collaborate with Program Management, Engineering, Procurement, and Operations to align schedules with contract milestones and project timelines. Monitor WIP, open work orders, and backlog in Costpoint to identify bottlenecks and optimize flow. Adjust schedules as needed based on material shortages, ECNs, labor availability, or priority changes. Support cost and schedule reporting (e.g., EACs, ETCs, Earned Value Management inputs). Ensure schedule data accuracy across BOMs, routings, work orders, and labor charging. Participate in production readiness reviews (PRRs), integrated master schedule (IMS) alignment, and internal audits (AS9100, DCMA, DCAA, etc.). Maintain KPIs related to schedule adherence, on-time delivery, and efficiency; support continuous improvement initiatives. Leverage Costpoint Manufacturing and Planning modules to create, release, and monitor shop orders. Ensure timely and accurate execution of Material Requirements Planning (MRP) regeneration. Monitor MRB items and engineering hold statuses to prevent downstream schedule impact. Coordinate with supply chain teams to update lead times, order policies, and inventory levels in Costpoint master data. Generate and distribute production schedule reports directly from Costpoint for daily operations meetings. Perform other duties as assigned. Qualifications & Education Requirements Bachelor's degree in Operations Management, Supply Chain, or related field. Minimum 3 years of production scheduling experience using Deltek Costpoint ERP/MRP. Strong understanding of defense/aerospace manufacturing or government contracting environments. Knowledge of discrete manufacturing, BOM structures, routings, and capacity planning. Experience in managing production within regulated, compliance-driven industries (e.g., AS9100, ITAR, DFARS). Proficient with MS Excel and ability to create reports from Costpoint or other business intelligence tools. APICS CPIM or CSCP certification. Familiarity with Earned Value Management (EVM) and project-driven scheduling. Experience with DCMA surveillance and audit preparedness related to scheduling. Working knowledge of Lean Manufacturing or Six Sigma. U.S. Citizenship with Active Secret Security clearance preferred. Ability to maintain the designated security clearance level is required. Physical Description Employees in these positions will work in an assembly, manufacturing, and production environment, as well as in equipment assembly areas using technical and electronic testing equipment, including specialized software. They will collaborate with various personnel in a manufacturing or testing setting, attend meetings, contribute to team efforts, deliver timely results, produce reports, and communicate information effectively. Telework may be included. In specialized laboratory or testing environments, employees will use electronic testing equipment, complex systems, and computer software. The use of personal protective equipment (PPE) such as safety glasses, hearing protection, protective footwear, and lab coats may be required. Employees may be responsible for lifting, moving, testing, and assembling equipment of various weights and utilizing a variety of electronic testing tools. About SimTech, Inc. SimTech's mission is to be the most reliable and cost-effective provider of Signature Models, Simulations, Hardware, Software, Cyber solutions, and Test & Evaluation services. Established in 1983 by a team of experienced scientists and engineers, SimTech has a long history of delivering high-technology defense-oriented solutions. The company has been recognized as a "Best Place to Work" in 2020 and 2021, and as a "Best Place for Working Parents" in 2022-2025 by the Huntsville/Madison County Chamber of Commerce. SimTech offers an industry-leading comprehensive compensation and benefits package. Be a part of over 42+ years of excellence-join our team today! To learn more about our exceptional team and employee benefits, contact SimTech HR or visit ****************** for more information. Equal Employment Opportunity and Affirmative Action Employer SimTech, Inc. is an Equal Opportunity/Affirmative Action Employer. SimTech, Inc. is a committed EOE/Vet/Disabled employer. Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, ***************** and/or phone number ************** to contact us about your interest in employment with SimTech. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. SimTech participates in E-Verify.
    $81k-118k yearly est. 31d ago
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  • Patient Authorization Coordinator

    Viemed Careers 3.8company rating

    Patient access representative job in Florence, AL

    Responsible for obtaining re-authorization requirements for on-going coverage of durable medical equipment. Review and obtain necessary compliance documents, medical records and prescriptions in order to submit for re-authorization. Responsible for assisting patients in the re-authorization process Responsible for working with sales and clinical personnel to facilitate re-authorization tasks. Review & work pending re-authorization tasks daily Assist in the appeals process for denied re-authorizations Travel as needed to provider's office/clinic/hospital to obtain records for re-authorization. Contact patients to coordinate any necessary doctor's appointments needed in order to submit re-authorization Notify RT/Sales teams regarding non-compliance and re-authorization deadlines that are not met Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit. Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. Completes other duties, as assigned Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Regional Sales Manager. Requirements: Learns and maintains knowledge of current patient database and billing system Ability to understand re-authorization requirements General knowledge of government, regulatory billing and compliance regulations/policies for Medicare, Medicare Advantage, Commercial Insurance & Medicaid Medical Terminology background Enough knowledge of policies and procedures to accurately answer questions from internal and external customers. Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately Experience: Clinical administrative experience preferred Two years' experience in insurance office, doctor's office, or three years' general office experience. Skills: Superior organizational skill. Attention to detail and accuracy. Ability to work as part of a health care team. Effectively communicate with physicians, patients, insurers, colleagues and staff Proficient in Microsoft Office, including Outlook, Word, and Excel
    $27k-32k yearly est. 34d ago
  • Scheduler - Resume Canvas

    Stratagem Solutions, Inc. 4.1company rating

    Patient access representative job in Huntsville, AL

    Stratagem Solutions, Incorporated is in search of applicants who are interested in satisfying a requirement to support a product manager with developing complex schedules utilizing Microsoft Project and Milestone Professional. Ideal candidates have recent and relevant experience gained from prior military/civilian/contractor scheduling support and are adept at briefing mid and senior staff personnel. This is a resume canvassing action and not an application for an immediate vacancy. SSI may not immediately contact candidates who apply to these positions follow up interview. SSI will retain resumes for consideration in future requirements. Responsibilities and Duties Position requirements: Develop and maintain Microsoft Project integrated master schedule for a complex program. Interface with the Government customer to understand the program's acquisition strategy. Support the formulation, development, and assessment of project schedules, progress assessment plans, and project status reporting. Provide information for procurement planning/forecasting for operating programs. Use independent judgment to plan, prioritize, and organize a diversified workload in a high-pace and detail-oriented environment. Interface with Product Management Office leadership, Assistant Product Managers, Product Integrators, and Logistics / Technical / Business representatives to receive schedule inputs and integrate them into the schedule. Create, analyze, and maintain Integrated Master Schedules in Microsoft Project for various lifecycle efforts. Collect and analyze Integrated Master Schedule deliveries from vendors. Generate Integrated Master Schedule formats and outputs as required by Product Management Office personnel. Participate in working groups and Integrated Product Teams requiring schedule design or analysis (i.e. Integrated Baseline Reviews, Integrated Product Team meetings, senior management briefing preparation). Participate in the control of contract schedules requiring a validated schedule control system. Participate in the preparation of schedules for all contract work. Develop plans including schedules to meet contractual/project requirements for several major portions of a program. Possess an understanding of the Defense Contract Management Agency's 14-point schedule assessment. Minimum Requirements: Must have extensive Advanced Microsoft Project Scheduling experience including establish predecessor linkages within a schedule, load and maintain resources, generate graphical and visual reports, create custom reports, and create a master project plan to consolidate multiple projects. In-depth knowledge of Milestone Professional. Be able to link Milestone Professional to Microsoft Project in order to customize schedules to print out and distribute to executives. Have the knowledge to export data from Milestone Professional into PowerPoint, E-mail, and PDF. In-depth knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint. Must be capable of conducting independent analyses, evaluation, and assessment of program schedules. Must have demonstrated experience working individually as well as organizing and facilitating working groups. Must be able to prepare detailed written reports and briefings suitable for presentation to senior level military and corporate leadership, as well as present material orally. Must have excellent written and oral communication skills and the ability to use Microsoft Office suite of products. Existing Active Security Clearance : SECRET Preferred Requirements: Three years of Integrated Master Schedule experience for similar Government Program Offices preferred. Knowledge of DoD program planning and budgeting cycles and reporting requirements. Knowledge of the DoD Acquisition process and procurement regulations. Collection and analysis of information to assess cost, schedule, and performance associated with risk identification and risk management activities. Education and Experience Requirements: Minimum Education - High School Graduate (or equivalent) Minimum Years of Experience - 14 Years concentrated in functional responsibility area of the position to be filled Alternate Education and Experience - BS/BA plus 10 years or MS and 8 years concentrated in the functional responsibility area of the position to be filled. Travel: May require travel up to 10%.Special Requirements: Applicants selected will be subject to a security investigation and must meet the minimum requirements for access to classified information. Testing: Candidates may be subject to a written test as part of the candidate interview and selection process to demonstrate written communication skills and/or the ability to deal with potentially challenging notional situations which may arise while supporting a Product Office. Benefits Health/Dental/Vision Insurance Life Insurance/Term Life Insurance AD&D Short Term / Long Term Disability 401K with Company Contribution Identity Theft Protection Paid Holidays Paid Time Off (PTO) Bereavement/Jury Duty/Reserve Military Training Leave Tuition Reimbursement
    $75k-118k yearly est. 60d+ ago
  • Patient Access Rep ER, Full Time, Nights

    HH Health System 4.4company rating

    Patient access representative job in Decatur, AL

    : Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures the smooth flow of patients through registration areas. Provides excellent customer service and service recovery. Demonstrates through behavior Decatur Morgan Hospital's mission, vision and values Responsibilities Key Responsibilities / Essential Functions Accurately identifies patient records using 2 patient identifiers Greets and interviews patients or calls and interviews patients by phone to obtain all necessary insurance and demographic information. Accurately enters data into the registration system, including medical, demographic, insurance, precertification, and medical necessity data. Verifies insurance benefits, precertification status, and medical necessity information. Determines patient financial responsibility, collects and posts all applicable copays, deductibles, and co-insurance balances. Assists patients in making payment arrangements when appropriate. Completes all registrations and preregistrations in a timely manner. Assists patients with completing all necessary admission forms. Escorts patients to treatment locations. Performs registration duties with minimal supervision or guidance. Provides coverage in other Patient Access areas as needed. Provides excellent customer service and service recovery when needed. Required to attend all departmental staff meetings. Successfully completes all required tests and quizzes in NetLearning Responsible for knowledge of all pertinent policies and procedures. Must be able to multi-task and prioritize multiple simultaneous duties. Must utilize AIDET and HEATT to problem solve with patients, visitors, co-workers and staff from other departments. Responsible for managing personal time and attendance, notifying supervisor immediately of issues. Qualifications Minimum Knowledge, Skills, Experience Required: Education / Certification: High School / GED required. Post-secondary education preferred. Experience Two years customer service strongly preferred. Previous registration, scheduling, insurance, medical records, or billing experience preferred. Additional Skills / Abilities Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask. Proficiency in Microsoft Office Suite strongly preferred.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Lawn Doctor Madison-Decatur 4.3company rating

    Patient access representative job in Decatur, AL

    Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, processes paperwork and makes outbound calls to customers to ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Maintains customer data records Processes paperwork from sales and service team members If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer a competitive salary, commission and benefits. Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Front Desk Specialist- FLORENCE LOCATION

    Healthsource Chiropractic 3.9company rating

    Patient access representative job in Muscle Shoals, AL

    Benefits: PTO and other great benefits Continuous clinical and business training Company-paid CEU's 401(k) 401(k) matching Bonus based on performance Company parties Employee discounts If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you! We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You'll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You'll enjoy great pay, the opportunity to earn monthly bonuses, and benefits! Who you are:Do you have a gift for meeting new people and getting them to like you? Do people look to you first for help because they know it will get done? Are you quick to smile and have contagious enthusiasm? Do you derive a great deal of pleasure and strength from developing professional relationships with clients? Do you have a conscientiousness for doing things right and following tasks through to completion? What you will do: Insurance verifications Create financial worksheets Deliver financial reviews with patients Make product and supplement recommendations based on the doctor's treatment plan Scan incoming insurance EOBs Assist with marketing campaigns, creative content, community outreach Weekly patient reporting Maintain confidentiality as it pertains to HIPAA guidelines Work with the rest of the team to keep the clinic clean and clutter-free Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective Maintain patient accounts by obtaining, recording, and updating personal and financial information Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims Maintain business office inventory Other Administrative tasks What you need Two-year degree or more is preferred but not required Previous experience in customer service must be demonstrated Proficiency in Microsoft Office and Windows is required If you feel you would be a great fit in our office please apply! We look forward to speaking with you! Compensation: $15.00 - $18.00 per hour WHAT WE DO: At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free. We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information. JOIN THE HEALTHSOURCE TEAM AND… Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan! Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career. Build a rewarding career with substantial earning potential Experience a practice environment that feels like home, with colleagues who feel like family. Spend your days in a professional, inviting clinic and foster meaningful connections with patients. Help patients achieve optimal health and wellness each day.
    $15-18 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Piedmont National Corp 4.1company rating

    Patient access representative job in Decatur, AL

    The Customer Service Representative will be tasked with assisting and supporting Sales team members in selling the company's products and services. In addition, this role will be responsible for assessing the customer's needs, discussing opportunities with internal stakeholders, and assisting the sales team in closing sales and placing orders. This role also requires general administrative office activities, such as filing, copying, records maintenance, typing, word processing, faxing, mail distribution and may also be responsible for the maintenance of office equipment and supplies. Assists others and the department with daily functions as needed. Duties/Responsibilities: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned and are subject to change at any time due to reasonable accommodation or other reasons. • Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately. • Order processing: Process orders, provide confirmation receipts and estimated ship dates, give order status, process credit card orders and RMA's. • Sales support: Support regional sales managers with updates to ensure opportunities are kept current and accurate. • Order Tracking/Status: Provide order status and backlog reports, track key customer activity, update customers as needed and provide continual feedback. • Answering customer calls/customer interface and taking customer orders. • Input customer orders into the ERP System and update customers on the status of their orders. • Liaison between sales and corporate administration, resolving problems and ensuring information to provide to necessary parties in an accurate and timely manner. • Provides administrative support and assistance. • Complete all required continuous learning training, including safety, compliance, and job specific. • Other duties as assigned. Duties and responsibilities may vary slightly depending on branch location. Required Skills/Abilities: • Excellent written and oral communication skills including an ability to communicate with the senior leadership team, customers, and internal/external stakeholders. • Proficient in MS Office Suite (Excel, Word, PowerPoint). • Must be a positive team player who is accountable for initiating and monitoring projects through to completion in a challenging and changing environment; includes working with and being dependent upon a broad range and level of personnel. • Flexibility under competing time requirements and changing deadlines. Excellent focus and a good sense of priorities. • High energy, versatile, self-directed, with effective analytical and organizational skills. • Occasional travel may be required. Education/Experience: • High School Diploma or GED required associate degree helpful. • 4 years job experience minimum in customer service or sales support. • Packaging industry experience beneficial.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Wil Rose-State Farm Agent

    Patient access representative job in Decatur, AL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-32k yearly est. 20d ago
  • Customer Service Representative - State Farm Agent Team Member

    Trevor Butcher-State Farm Agent

    Patient access representative job in Decatur, AL

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a CSR with Trevor Butcher State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-32k yearly est. 25d ago
  • Medical Receptionist

    American Family Care, Inc. 3.8company rating

    Patient access representative job in Huntsville, AL

    Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: * Medical, Dental & Vision Insurance (available after 30 days) * Mental Health & Prescription Coverage * Health Savings Account (HSA) with employer contributions * Short & Long-Term Disability + Life Insurance * 401(k) with Employer Match * Paid Time Off starting at 152 hours/year * Employee Assistance Program (free counseling sessions) * Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Full-time with flexible shifts (some evenings/weekends) * Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18-22 hourly 26d ago
  • Customer Service Support Representative

    Labcorp 4.5company rating

    Patient access representative job in Cullman, AL

    APPLICANT WINDOW CLOSES JANUARY 22, 2026 If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Lab.Corp is seeking a Customer Service Support Representative to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. SCHEDULE: MONDAY - FRIDAY 8AM - 430PM EASTERN STANDARD TIME ZONE LOCATION: REMOTE PAY RANGE $17.75 - $25 All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Requirements High School Diploma or GED equivalent required Previous experience in a customer service role Experience working in a contact center/call center environment preferred Current or previous Labcorp experience preferred Prior healthcare industry, such as a physician's office or a hospital highly is a plus Knowledge of Microsoft Office suite is required Experience with Salesforce.com and/or Laboratory Information Systems is preferred Strong verbal and written communication skills and excellent ability to listen and respond Must be courteous with strong customer service orientation Excellent multitasking abilities required Strong flexibility and the ability to manage and adapt to changing priorities quickly Job Duties/Responsibilities Act a liaison between LabCorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire, clarify, and confirm customer requirements and understanding of the solution Provide additional customer education and information as needed Qualify and establish inbound new customers requesting LabCorp's products and services Work in multiple databases to research complex issues and questions Notify clients of test results in a timely and accurate manner Review test forms for accuracy and report any discrepancies Participate in activities designed to improve customer satisfaction and business performance Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $17.8-25 hourly Auto-Apply 1d ago
  • Patient Services Representative

    Central North Alabama Health Services 3.9company rating

    Patient access representative job in Huntsville, AL

    Schedule: Monday-Tuesday 8 AM-6 PM; Wednesday-Friday 8 AM - 5 PM + Required OT Pay Range: $15-$18 Based on level of experience Central North Alabama Health Services, Inc. (CNAHSI) is dedicated to delivering comprehensive, high-quality healthcare to the communities we serve. Through our five community health centers, we provide medical, dental, pharmacy, behavioral health, and chiropractic services to underrepresented populations across Madison, Limestone, and Morgan counties. As a Joint Commission-accredited and Patient-Centered Medical Home Certified Organization, we are committed to improving lives by ensuring access to compassionate and exceptional care for all. Are you passionate about creating exceptional patient experiences? The Patient Services Representative is the first point of contact for patients and visitors. This role ensures a welcoming, efficient, and confidential environment while managing front office operations. You will help create a positive first impression and support an outstanding patient experience. Key Responsibilities: Please note, these are not all inclusive. Assist in routing telephone calls and messages to the appropriate staff Verify patient demographics and maintain accurate records and documentation Make patient appointments Collect co-pays and post charges promptly Insurance verification Provide patients with clear information regarding office policies and procedures Foster an atmosphere of trust and confidence for patients and visitors Maintain strict confidentiality and accuracy of patient information Promote a positive organizational image to patients, vendors, and the public Perform other duties as assigned in a timely and accurate manner
    $15-18 hourly 26d ago
  • Scheduler

    DPR Construction 4.8company rating

    Patient access representative job in Huntsville, AL

    DPR is currently looking for a Project Scheduler. Scheduling will be primiarily in our Advanced Technology core market. We also build within Commercial, Life Sciences, Higher Education and Healthcare. Schedulers will work closely with Superintendents, Project Managers, Estimators and Regional Leadership teams and will be responsible for the following: Ability to grow capacity of team members on planning & scheduling best practices. Ability to motivate and build trust amongst project teams during planning sessions. Facilitate collaborative planning sessions with DPR project team, subcontractors, designers, and stakeholders to get input for sequencing, manpower and durations, as it relates to overall project milestones. Develop contract (baseline) schedule and maintain contract schedule updates with project teams. Help teams manage preconstruction planning, design development, bid / buy-out, long lead procurement items, construction sequences, startup, testing & commissioning. Support Resource loading, Crew logic, Cost loading, & Variance report as required. Coordinate with and include subcontractor schedule input and perspectives when applicable. Ability to integrate the schedule and BIM model using 4D tools is a plus. Provide risk management input on key schedule milestones. Alert entire project team, including owner, to potential problem areas or deviations from the plan. Assist in development of recovery plans, mitigation options, or delay analysis. Create variance reports, graphics, and narratives to highlight issues or conflicts. Create visual references / diagrams / graphics using schedule data to further describe the project plan, current status, and upcoming scopes of work. Ability to help guide teams with vertical alignment between the P6 schedule and any outside form of detailed tracking such as procurement logs or level 4 & 5 commitment-based construction tools. Understanding of CPM, LBMS and Takt scheduling theory, level of detail, and execution. Experience with Smartsheet is a plus. Qualifications We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess: 3+ years of experience as a Scheduler, preferably within DPR's Core Market projects. Bachelor's degree in construction management, Engineering, or related field; or equivalent field experience. Oracle Primavera P6 experience. A strong work ethic and a “can-do” attitude. Effective problem-solving skills. A flexible, detailed-oriented team player with the ability to manage multiple tasks, work with diverse personalities & work styles, produce quality work, and consistently meet deadlines. This position is salaried. #LI-MS1 DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************
    $64k-81k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Wolverine Tube 4.1company rating

    Patient access representative job in Decatur, AL

    Manage Customer Accounts Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; and explaining the best solution to solve the problem; following up to ensure resolution Collecting customer information and analyzing customer needs Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls/emails Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Go the extra mile to engage customers Act as the company gatekeeper Work with Customer Service Manager to ensure proper customer service is being delivered Resolve customer complaints via phone, email, mail or social media Other duties as assigned. Requirements Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively in a stressful environment High school diploma or equivalent; college degree preferred Customer service representative top skills & proficiencies: Customer Service Product Knowledge Quality Focus Market Knowledge Documentation Skills Resolving Conflict Multitask Patience Negotiation Positive Attitude Attention to Detail People Oriented Problem Solving Organizational Skills Adaptability Ability to Work Under Pressure Computer Skills Skills & Education: Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction. Good communication skills Essential Physical Functions: When required, the ability to work on the production floor with exposure to dust, fumes, odors, loud noise, and varying temperatures. Must be able to lift 25 pounds at times. Prolonged periods of sitting at a desk and working on a computer. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, gender identity or sexual orientation, creed, sex, disability, marital status, citizenship status, protected veteran status or any other characteristic protected by law.
    $25k-30k yearly est. 10d ago
  • CSR Desk Position

    Griffin Recruiters 4.4company rating

    Patient access representative job in Huntsville, AL

    Previous CSR Experience Required Good Communication Skills are Essential Proficient Computer Skills and Softwares Excellent Documentation & Verbal Skills Must be able to Work Alone & as a Team Player Must be able to Meet Company Goals, Policies & Regulations Office Hours: 8am to 5pm Requires: High School Diploma or GED Requires: Background Check *SEND Resume Today!
    $24k-31k yearly est. 60d+ ago
  • Front Desk Patient Care Coordinator

    Max Health

    Patient access representative job in Huntsville, AL

    Job Description At Max Health, our mission is to enhance the quality of life for our community by promoting happier and healthier living. We focus on areas such as neuropathy, prenatal care, and spinal correction, providing natural chiropractic solutions within our modern facility. Our practice emphasizes a family-friendly environment and encourages a healthy work-life balance. We offer our team fantastic benefits aimed at nurturing both physical and mental well-being, including wellness bucks and support for paid continuing education. If you're seeking a supportive environment where you can thrive and reach your goals, Max Health is the ideal place for you! WHY JOIN US: Role: Full-time Receptionist - Health Coordinator Location: Huntsville, AL Pay: $18 - $20 per hour Schedule: Monday through Thursday, 8:00 AM - 6:00 PM-no weekends! Enjoy a full 90-minute lunch and the freedom to work extra hours. THE VITAL ROLE YOU HAVE: Each day, you're the first smile that patients see and the calm voice they hear. You welcome guests by name, answer questions with confidence, and keep the front desk running smoothly. You handle scheduling, payments, and insurance verifications while keeping records accurate and organized. New patients feel immediately at ease under your guidance-you walk them through their first visit, explain processes clearly, and ensure their experience exceeds expectations. Between conversations and coordination, you lend your creativity to social media and in-office marketing, bringing the Max Health mission to life in every interaction. REQUIREMENTS FOR A RECEPTIONIST - HEALTH COORDINATOR: 1+ years of experience in sales 1+ years of experience in customer service High school diploma or equivalent Proficiency with computers and technology Great phone etiquette with amazing people skills Excellent communication skills A warm, friendly, and enthusiastic personality Confident and assertive Excellent organization and multitasking abilities HERE'S WHAT WE OFFER: Discounted health insurance with a stipend 6 paid holidays Monthly performance bonuses A SIMPLE IRA with 3% company match Paid continuing education In-office wellness bucks Paid vacation after 1 year Ready to join a team that's redefining what a wellness workplace feels like? Applying for this Receptionist - Health Coordinator role takes just minutes. Don't wait-bring your energy, empathy, and organization skills to a role where every day makes a difference. Job Posted by ApplicantPro
    $18-20 hourly 29d ago
  • Customer Service Representative - State Farm Agent Team Member

    Paul Harris-State Farm Agent

    Patient access representative job in Guntersville, AL

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Paul Harris - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-32k yearly est. 26d ago
  • Front Desk Coordinator - Decatur, AL

    The Joint Chiropractic 4.4company rating

    Patient access representative job in Decatur, AL

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness? If you have the drive, desire, and ambition to work with a world-class organization, we want to talk to you! At The Joint Chiropractic we provide top notch service to every one of our patients, and we would like for you to join our committed team. Let us help turn your passion for health and wellness into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the wellness industry. Part Time: Monday - Friday 9:30am - 2pm or 2:30pm - 7pm, Saturday - Sunday 9:30am - 4pm Compensation: $13/hr + Bonus Potential What we are looking for in YOU and YOUR skill set! Driven to climb the company ladder Possess a winning attitude Have a high school diploma or equivalent (GED) Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills Have at least one year of previous sales experience Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks Educate patients on wellness offerings and services Share personal chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment Have a strong customer service orientation and be able to communicate effectively with members and patients Manage the flow of patients through the clinic in an organized manner Office management or marketing experience is a plus! Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival Checking members and patients in to see the chiropractor Answering phone calls Re-engaging inactive members Staying updated on membership options, packages and promotions Recognizing and supporting team goals and creating and maintaining positive relationships with team members Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management informed of member concerns and following manager's policies, procedures and direction Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees
    $13 hourly Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Sonrava Health

    Patient access representative job in Huntsville, AL

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $24k-37k yearly est. Auto-Apply 12d ago
  • Patient Care Coordinator

    Eventful Concepts

    Patient access representative job in Huntsville, AL

    As a Care Coordinator, you will be responsible for a panel of patients and, in collaboration with other members of our Nephrology partners and interdisciplinary care team, help patients meet their kidney care and overall care goals. Care coordinators monitor and coordinate patients' treatment plans, educate them about their condition, connect them with health care providers, coordinate care with care centers and partners, and evaluate their progress. PRIMARY FUNCTIONS - Establish trusting, supportive, collaborative relationships with patients and their families - Build relationships with patients in a clinical setting, working alongside the interdisciplinary team professionals, including nephrologists, nurse care managers, advanced practice providers, behavioral health advanced practice providers, pharmacists, social workers, and dietitians. Actively engage a panel of adult patients - Consistently track census on inpatient and skilled nursing facility admissions, coordinate care, ensure the proper discharge, and timely follow-up as appropriate - Closely work with NCMs on outpatient, longitudinal care coordination of in-home and community-based services, including but not limited to DME, home health, referrals, and in-home supportive services - Take responsibility (in partnership with providers and NCM) for the health of a population of patients and monitor and track whether those patients are up to date on preventive measures - Communicate with patients by phone or in person and escalate to the care team when necessary. Link patients to community resources - Assist with the coordination of care across the kidney care continuum, such as scheduling appointments with specialists and dialysis centers, coordinating referrals, and sharing or transferring information with the patient's internal and external care team - Participate in establishing a pragmatic care plan - Capture relevant information about the patient's health and healthcare experience, take vitals, administer point-of-care testing, and perform standard age and condition-appropriate screening assessments as needed - Other duties as assigned Qualifications required High School/GED Care Coordinator (2+ years) preferred Any of the following licenses/certifications: Valid Emergency Medical Technician (EMT) Valid Certified Medical Assistant (CMA) Valid Phlebotomy Technician Certificate (PTC) Valid Certified Nursing Assistant (CNA) Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-37k yearly est. 10h ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Decatur, AL?

The average patient access representative in Decatur, AL earns between $21,000 and $34,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Decatur, AL

$27,000

What are the biggest employers of Patient Access Representatives in Decatur, AL?

The biggest employers of Patient Access Representatives in Decatur, AL are:
  1. H&H Group
  2. Huntsville Hospital
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