Patient access representative jobs in Ellicott City, MD - 2,236 jobs

As an Access Coordinator you will: Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral Collect and evaluate psychiatric, demographic and insurance data and determine the appropriate level of care needed Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services and depending on specific assignment, have primary responsibility for coordination of inpatient admissions Actively market Sheppard Pratt programs and services to internal and external groups Complete written and on-line documentation requirements for admissions and referrals Requires: Bachelor's degree in Psychology, Social Work, or related field of study At least 1 year of progressively more responsible clinical experience Must have strong interpersonal and analytical skills Knowledge of IDX and/or Sunrise preferred Hours: Mon - Fri 8am- 4pm; and rotating Weekends 8am - 4pm Benefits: At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program Pay range for this position is: $19.36/hr minimum to $28.70/hr maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

Job Description Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth. With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful. What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection. What you need to be successful To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting. Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position. Knowledge and skills required for the position are: Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas. 2 years high volume scheduling experience Taking / Making 50+ calls and emails per day, great at multi-tasking customer services strategic thinking solution driven team player adaptable organized detail oriented fast paced environment leader empathetic communication Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! IND123

About the Job The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals. This position has a hiring range of USD $23.65 - USD $42.03 /Hr. General Summary of Position The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals.

About the Job The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals. This position has a hiring range of USD $23.65 - USD $42.03 /Hr.

Company: Artech Information Systems LLC Patient Access Specialist Duration: 1 Years Contract All cases including complex reimbursement issues, Providing education and information relating to the utilization of available resources to support appropriate patient access to therapies. Working patient cases that come through the Access 360 program. This role will focus on identification of access issues and excellent and responsive support providing information and resources to address reimbursement access barriers and maintaining strong internal and external communications. Key Roles/ Responsibilities: Manage day to day activities of health care provider support request and deliverables Perform intake of cases and capture all relevant information in the Access 360 Case Management system Ensure all support requested is captured within the Case Management system Ensure timely processing and resolution of cases Escalate cases appropriately to the Patient Access Associate team Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions with Access 360 PAA staff Serve as a single point of contact for Health Care Providers and patients and use regional reimbursement, distribution and payer policy expertise to provide solutions for complex patient access situations, working closely with the PAA team to appropriately escalate/resolve issues Educate offices on Access 360 programs and referral process to ensure timely case processing Qualifications/ Requirements Minimum Requirements: Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 2 years of healthcare/healthcare reimbursement experience ; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules Coordination of patient access experience Expert knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals Experience with HIPAA policy, patient access data and analytics Business travel, by air or car, is required for regular internal and external business meetings Ability to work specific shift hours Preferred: Bachelor's degree, RN, BSN, or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 3 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private public payer reimbursement policies and procedures, regulatory and administrative rules Relevant biologics healthcare/ insurance experience Billing/ Coding background in buy and bill and Specialty Pharmacy markets Expected Competencies: Ability to drive projects and cases to completion, be self ‐ directed, have excellent verbal and written communication skills Analytical thinking, problem solving and decision making Excellent customer service Effective organizational management Proficient competency using Word, Excel and PowerPoint Ability to multitask and manage multiple parallel projects Business acumen; knowledgeable in current and possible future policies, practices, trends, technology and information affecting Access Services programs Additional Information All your information will be kept confidential according to EEO guidelines.

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.

JOB TITLE: Patient Registration Clerk FLSA : Non-Exempt REPORTS TO: Health Center Director INTRODUCTION Under the supervision of the Health Center Director, the Patient Registration Clerk performs patient registration, schedules appointments, instructs and assists clients with regard to completing paperwork and clinic procedures, answers and directs all phone calls, maintains a professional and confidential working environment. The Patient Registration Clerk assists trained staff where needed and use of initiative, sound judgment and communication skills to enable efficient and effective use of the clinic and its resources. MAJOR DUTIES/ESSENTIAL FUNCTIONS Controls the flow of patients in and out of the clinic. Performs necessary registration functions to include insurance verifications, updating demographic information, and emergency contact information. Serves as both a receptionist and liaison between patients, teammates, and staff. Reviews all client related forms for accuracy and completeness of information, assisting the client where necessary. Maintains a clean, organized, and safe working environment. Maintains files and/or client database. Schedules appointments, records information, and effectively communicates appointment schedule to client. Measures key metrics important for advanced access. Performs other duties as assigned. MINIMUM QUALIFICATIONS High school diploma or equivalent. One year of experience in an office setting, preferably a medical office setting. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong customer service background. Knowledge of medical terminology and insurances. Basic knowledge of health insurance plans such as Medicare and Medicaid preferred. Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred. Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs. Basic working knowledge of computers. Typing 40 WPM preferred. PHYSICAL EFFORT AND WORK ENVIRONMENT Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another. Must have visual acuity and the ability to sustain long periods of computer usage. May sit for prolonged periods of time at a desk, or may use the telephone for long periods of time. The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time. Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated. Must be able to effectively manage difficult situations, staff, and customers. Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable. DISTINGUISHING CHARACTERISTICS Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.

Summit Ambulatory Surgical Center - Annapolis is hiring a Float Front Desk Receptionist/Registration Coordinator.

Inova Schar Center is looking for a dedicated Oncology Patient Specialist 3 to join the team. This role will be full-time day shift from Monday - Friday. This role is responsible for delivering exceptional service by addressing customer needs, counseling on financial liability, communicating effectively, managing patient registration, and supporting oncology scheduling. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off and paid parental leave. Oncology Patient Specialist 3 Job Responsibilities: Gathers information about customer complaints in a courteous and professional manner. Accepts and provides direct/honest feedback between team members in a non-punishing manner. Anticipates overload and peak work conditions while making plans and identifying resolving resources. Supports scheduling activities by conducting pre-service activities such as insurance verification and submission. Selects the most effective communication method considering the audience, type of message and intended outcome. Responds to daily problems with an appropriate sense of urgency; Delivers an acceptable volume of work with high levels of accuracy. Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives, when/if necessary. Explains insurance benefits and patient liability by using appropriate communication methods and style; Identifies and communicates payroll authorization and referral requirements. Minimum Qualifications: Education: High School Diploma or GED Experience: 4 years of healthcare patient access experience/healthcare revenue cycle experience or 4 years of related oncology medical office experience.

The Scheduling Specialist (SS) serves as the primary scheduler for CCI patients. For all other matters, the SS directs patients to the appropriate Health Center personnel. KEY FUNCTIONS & RESPONSIBILITIES: Answers the telephone promptly in adherence to AIDET protocols. Works cohesively and collaboratively with the entire team to answer all incoming calls. Routes calls to the appropriate area. Communicates phone messages as needed via phone notes or flags. Works to fill all available appointment slots according to CCI Scheduling Guidelines. Documents patient information in the registration field. Attends daily huddles and provides updates to the team as appropriate. Verifies insurance at the time of scheduling. Completes outreach calls to new Managed Care Organization (MCO) patients in order to schedule them for visits. Monitors desktop to retrieve contact information for patients requesting appointments through the patient portal or hospital discharge. Working on-site is an essential duty for the job. EDUCATION AND EXPERIENCE: Requires a High School Diploma or GED. Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience. Ability to navigate information on the internet and within an Electronic Health Record. OTHER SKILLS AND ABILITIES: Bilingual (fluent in English/Spanish). Must possess excellent communication and interpersonal skills. Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation. Ability to document messages that include a summary of the relevant details. Why work at CCI? Extensive benefits plan including PTO 403B Retirement Plan + Employer match up to 4% Tuition reimbursement opportunities Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. Our providers are insured for malpractice under FTCA. Equal Employment Opportunity (EEO) CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs. The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.

About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required. Job Duties Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Minimum Requirements High school diploma or GED equivalent 6 months+ of medical experience in an administrative physician office setting Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities Basic telephone and computer skills Tact and skill in patient management Excellent communication and organizational skills Basic understanding of medical office procedures Ability to effectively interact with doctors, patients and co-workers Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration) Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

Human Touch Home Care is looking for a qualified Intake Specialist to join our team at our DC office. MUST HAVE HOME HEALTHCARE INTAKE AND SCHEDULING EXPERIENCE Responsibilities Perform authorization, intake duties, insurance verification and eligibility. Answer client inquires, take referrals, and help schedule home care services. Assist in managing medical records. Facilitate the communication functions of the business office. Provide clerical support, and excellent customer service. Adhere to all policies and procedures of the company. Enter new patients in scheduling system and updates to patient information as they occur. Communicate with clinicians regarding admissions, hospitalizations, discharges expiration and occurrences. Assists in managing clients including staffing, scheduling, operations and administration. Performs other duties as assigned to meet the goals and objectives of our home care operations. Track and maintain records for Authorization department Sort and process incoming reports before putting data into processing software Verify accuracy of data before transcribing Scan documents and saved in database to keep records of essential organizational information Respond to employee questions and requests for information in a timely and knowledgeable fashion Proved successful working within tight deadlines and fast-paced atmosphere Carried out day-to-day duties accurately and efficiently Obtain and log accurate patient insurance and demographic information Triage unscheduled and emergency with authorization department Prepare emails to distribute denial letters to medical personnel notating to perform END, POC/Perform DFA Enter scheduled appointments for clinicians to provide ongoing homecare healthcare services Manage payroll data entry and processing for approximately 23 clinicians as well as comply with predetermined company guidelines. Maintain accuracy, completeness and security for medical records and health information. Prepare a variety of different written communications, reports and documents. Communicate effectively with staff and clients demonstrating respect, friendliness and willingness to help wherever needed Other duties as assigned Identify and verify insurance coverage of home health care services Obtains and documents prior authorization for home care services from insurance providers Maintains liaison with hospital and insurance personnel, providing information and education on organization services, coverage issues and related areas Collect and maintain statistical data on all referral and submits them regularly as required Attends meetings and participates on committees as required. Performs other duties as assigned Qualifications High School degree/GED required. AA or BA/BS in related field is desirable. Must have a minimum of minimum of 2 years of experience, preferably with at least 1 in home health or home care nursing. Must have Authorization, intake, medical records, and excellent computer skills, with Knowledge of Microsoft Windows OS, MS Office, Word, Excel and knowledge of medical terminology. Must have a strong understanding of HMO, Medicaid, and Medicare Payors. Must have the ability to Multi-task in fast-paced environment. Must have excellent interpersonal and organizational skills. Able to work in group and independent environment Job Type: Full-time Pay: $21.00 - $25.00 per hour Benefits: Dental insurance Flexible schedule Health insurance Paid time off Sick time Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Experience: Intake and Scheduling Specialist: 1 year (Preferred) Home Health Care: 1 year (Preferred)

Title Patient Care Representative - Primary Care West Springfield Job Description Purpose & Scope: Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff. Education: High school diploma or equivalent is required. College Degree Preferred. Experience: Two Years Office/Clerical Experience Required, or, Two Years Healthcare/Medical - Primary Care/Office Experience Required Certification/Licensure: None. AWARDS & RECOGNITION Washington Commanders selected VHC Health as its women's health partner because of the health system's continued commitment to advancing women's health, reducing the stigma of mental health, and creating greater access to care in the Washington, DC metro region. Received a top ranking in Newsweek's World's Best Hospitals for the fourth year in a row. Ranking over 2,800 hospitals in 28 countries, this study asked 85,000 medical experts across the world to participate in an online survey covering topics such as recommendation of hospital, satisfaction of patient care, quality of care for specific treatments, among other factors. Recognized by the Women's Choice Award for Best Hospital in eight categories: bariatric surgery, obstetrics, heart care, minimally invasive surgery, orthopedics, cancer care, comprehensive breast care, women's services, mammogram and patient experience. This award is graded based on the best publicly available information, patient surveys and accreditation information, and the Women's Choice Award delivers a simplified, objective ranking to each category. Named a 2023 Best Cancer Hospital by Newsweek. One of 175 hospitals and just three in the Washington, DC metro region to be included in the rankings. Named best hospital for billing ethics by Money magazine and The Leapfrog Group. This is the first-ever Leapfrog Best Hospitals ranking to help patients make educated decisions about which institutions are best for the money. OUR COMMUNITY Living in Northern Virginia, one of the best places to live near D.C., you can have it all: a lucrative job at a forward-thinking company - plus access to the country's greatest historical sites, a bustling café culture, active nightlife and concert going, a thriving wine region, seven professional sports teams, and a mild four-season climate with year-round kayaking, biking, and hiking. We offer some of the best public and private schools in the nation and access to 60 colleges and universities. In fact, we are the most educated region in the country. Here, there are no compromises. NOVA is one of the best places to live and work in the country. Arlington is home to the Pentagon, and the Arlington National Cemetery. Home to more than 100 U.S. and global corporate headquarters, including the 6th highest number of Fortune 500 companies. Northern Virginia is one of the fastest growing and most diverse communities in the United States Fairfax County has many of the highest ranking schools in the nation according to U.S. News and World Reports. Arlington County also offers outstanding schools - about 94 percent of all graduating high school seniors in Arlington go on to attend college. Two major airports with direct flights to 109 domestic and 60 international destinations. Northern Virginia has many recreational and community amenities including: over 89 miles of biking/jogging trails, 167 public parks, approximately 14 community centers, 7 live stage theaters, 8 libraries, and 652 restaurants. Minutes to the Kennedy Center, Smithsonian Museums, Tyson's Corner, and Wolftrap National Park for the Performing Arts Whether you choose to live in Arlington County, Fairfax County, City of Alexandria or in any of the other great areas in the DC area, you will have little problem in finding a location that is right for you. We look forward to hearing from qualified candidates interested in joining us in a highly collegial environment where the patient is at the center of what we do.

Reports To: Center Manager Shift Schedule: Days, 8am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! What we offer: * Paid time off (PTO) & 8 company paid holidays * Tuition reimbursement * 401k with employer matching * Competitive health, vision and dental benefits * Employer paid long term disability benefits * Pet Wellness coverage, legal assistance and identity protection * Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program * Tickets at Work- savings on favorite brands, travel, tickets, dining and more! What you will do: * Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances * Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, * Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements We require the following: * High school diploma or general education degree (GED) equivalent. * Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. * Experience with Electronic Medical Records (EMR) systems, required. * Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence. Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58, and the compensation may be commensurate with experience. The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification. This position is grant-funded and dependent on the renewal of grant funding each year. The position will end after one year unless additional grant funding is secured. This position is located at our BHS Conway campus on Benning Road in NE Washington, DC. Schedule: Monday - Friday, 8:00 am - 4:30 pm (40 hours per week) Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience Required License/Certification: CPR/First-Aid Expected Contributions: Front Desk Operations Greet clients and visitors, identify their need and provide information and initial direction. Provide a positive initial customer service experience to all clients and visitors to SOME. Check in all walk-in and appointment clients and complete the registration process, including for virtual clients. Collect demographic and health insurance information and complete data entry within established timelines. Verify medical insurance and/or medical insurance eligibility before the provider visit. Administer and verify insurance panel forms for each client. Direct clients without medical insurance to the Referral Specialist before the provider visit. Schedule all initial and follow-up clinic appointments for clients of any provider. Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance. Contact clients with appointment reminders. Utilize the HIE process to verify the client's IP and ED visits. Reschedule missed appointments. Monitor and maintain a record of client no-shows. Administer patient surveys and submit to sthe upervisor Expected Contributions: Administrative Answer phone line and direct calls Scan registration and referral forms into EMR. Update EMR as needed with client information. Send a list of uninsured patients to the Referral Specialist Provide administrative support to medical, dental, and BHS as assigned After collaboration with the provider, case manager, peer support, contractor, or supervisor, assist in the coordination of patient emergency transportation needs tothe appropriate facility Maintains tracking and data entry, assists in completing and compiling reports for the Journey Project Works with the grants department to compile and submit financial spend down information on the grant, and serves as liaison for administrative grant functions Coordinates transportation for patients to and from appointments and groups. Reconciles payment per the SOME policy Coordinates disability and FMLA forms between the insurance companies, providers, and the patient Participates in weekly case reviews withthe Journey Project team and maintains documentation of the meeting Supports the purchasing of program supplies and food for patients' groups. Reconciles payments per the SOME policy. Knowledge/Skills/Abilities Required: Knowledge of electronic health records management Knowledge of medical terminology Good listening skills to identify client needs and direct accordingly Ability to remain calm in crises Ability to communicate with diverse audiences Mission-oriented Ability to work in a team environment Proficient with MS Office, including Word, Excel, and Outlook Reports to: Program Manager Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site. Closing Date: Open Until Filled To Apply: Go to our career page at *********************************************** and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please. SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status. SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries. To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence. Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58, and the compensation may be commensurate with experience. The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification. This position is grant-funded and dependent on the renewal of grant funding each year. The position will end after one year unless additional grant funding is secured. This position is located at our BHS Conway campus on Benning Road in NE Washington, DC. Schedule: Monday - Friday, 8:00 am - 4:30 pm (40 hours per week) Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience Required License/Certification: CPR/First-Aid Expected Contributions: Front Desk Operations * Greet clients and visitors, identify their need and provide information and initial direction. * Provide a positive initial customer service experience to all clients and visitors to SOME. * Check in all walk-in and appointment clients and complete the registration process, including for virtual clients. * Collect demographic and health insurance information and complete data entry within established timelines. * Verify medical insurance and/or medical insurance eligibility before the provider visit. * Administer and verify insurance panel forms for each client. * Direct clients without medical insurance to the Referral Specialist before the provider visit. * Schedule all initial and follow-up clinic appointments for clients of any provider. * Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance. * Contact clients with appointment reminders. * Utilize the HIE process to verify the client's IP and ED visits. * Reschedule missed appointments. * Monitor and maintain a record of client no-shows. * Administer patient surveys and submit to sthe upervisor Expected Contributions: Administrative * Answer phone line and direct calls * Scan registration and referral forms into EMR. Update EMR as needed with client information. * Send a list of uninsured patients to the Referral Specialist * Provide administrative support to medical, dental, and BHS as assigned * After collaboration with the provider, case manager, peer support, contractor, or supervisor, assist in the coordination of patient emergency transportation needs tothe appropriate facility * Maintains tracking and data entry, assists in completing and compiling reports for the Journey Project * Works with the grants department to compile and submit financial spend down information on the grant, and serves as liaison for administrative grant functions * Coordinates transportation for patients to and from appointments and groups. Reconciles payment per the SOME policy * Coordinates disability and FMLA forms between the insurance companies, providers, and the patient * Participates in weekly case reviews withthe Journey Project team and maintains documentation of the meeting * Supports the purchasing of program supplies and food for patients' groups. Reconciles payments per the SOME policy. Knowledge/Skills/Abilities Required: * Knowledge of electronic health records management * Knowledge of medical terminology * Good listening skills to identify client needs and direct accordingly * Ability to remain calm in crises * Ability to communicate with diverse audiences * Mission-oriented * Ability to work in a team environment * Proficient with MS Office, including Word, Excel, and Outlook Reports to: Program Manager Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site. Closing Date: Open Until Filled To Apply: Go to our career page at

Job Description SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence. Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58, and the compensation may be commensurate with experience. The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification. This position is grant-funded and dependent on the renewal of grant funding each year. The position will end after one year unless additional grant funding is secured. This position is located at our BHS Conway campus on Benning Road in NE Washington, DC. Schedule: Monday - Friday, 8:00 am - 4:30 pm (40 hours per week) Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience Required License/Certification: CPR/First-Aid Expected Contributions: Front Desk Operations Greet clients and visitors, identify their need and provide information and initial direction. Provide a positive initial customer service experience to all clients and visitors to SOME. Check in all walk-in and appointment clients and complete the registration process, including for virtual clients. Collect demographic and health insurance information and complete data entry within established timelines. Verify medical insurance and/or medical insurance eligibility before the provider visit. Administer and verify insurance panel forms for each client. Direct clients without medical insurance to the Referral Specialist before the provider visit. Schedule all initial and follow-up clinic appointments for clients of any provider. Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance. Contact clients with appointment reminders. Utilize the HIE process to verify the client's IP and ED visits. Reschedule missed appointments. Monitor and maintain a record of client no-shows. Administer patient surveys and submit to sthe upervisor Expected Contributions: Administrative Answer phone line and direct calls Scan registration and referral forms into EMR. Update EMR as needed with client information. Send a list of uninsured patients to the Referral Specialist Provide administrative support to medical, dental, and BHS as assigned After collaboration with the provider, case manager, peer support, contractor, or supervisor, assist in the coordination of patient emergency transportation needs tothe appropriate facility Maintains tracking and data entry, assists in completing and compiling reports for the Journey Project Works with the grants department to compile and submit financial spend down information on the grant, and serves as liaison for administrative grant functions Coordinates transportation for patients to and from appointments and groups. Reconciles payment per the SOME policy Coordinates disability and FMLA forms between the insurance companies, providers, and the patient Participates in weekly case reviews withthe Journey Project team and maintains documentation of the meeting Supports the purchasing of program supplies and food for patients' groups. Reconciles payments per the SOME policy. Knowledge/Skills/Abilities Required: Knowledge of electronic health records management Knowledge of medical terminology Good listening skills to identify client needs and direct accordingly Ability to remain calm in crises Ability to communicate with diverse audiences Mission-oriented Ability to work in a team environment Proficient with MS Office, including Word, Excel, and Outlook Reports to: Program Manager Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site. Closing Date: Open Until Filled To Apply: Go to our career page at *********************************************** and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please. SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status. SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries. To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.

Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Patient Service Coordinator. What you will do: Receives and directs incoming telephone calls politely Accurately documents messages and forwards to therapists and personnel in a timely manner Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues Explains insurance benefits to patients Manages cancellation list, filling open slots wherever possible Ensures that patients sign in Ensures patients present with required referrals Generates new patients flowsheets and paperwork Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system Forwards all cash and checks to the Practice Administrator for preparation of deposit slip Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation We'd love to hear from you if you: High School Graduate Excellent written and verbal communication skills Able to multi-task and capable of remaining calm in a stressful situation Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency Demonstrates working knowledge of medical terminology What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Salary Description $18.00 to $18.77

Job DescriptionDescription: Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Temporary Patient Service Coordinator. What you will do: Receives and directs incoming telephone calls politely Accurately documents messages and forwards to therapists and personnel in a timely manner Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues Explains insurance benefits to patients Manages cancellation list, filling open slots wherever possible Ensures that patients sign in Ensures patients present with required referrals Generates new patients flowsheets and paperwork Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system Forwards all cash and checks to the Practice Administrator for preparation of deposit slip Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation We'd love to hear from you if you: High School Graduate Excellent written and verbal communication skills Able to multi-task and capable of remaining calm in a stressful situation Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency Demonstrates working knowledge of medical terminology What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements: