Patient access representative jobs in Fishers, IN - 604 jobs

***Sign-on bonus offered!*** Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Care Coordinator will provide daily, shift-to-shift leadership to support the operations of the Ortho Med/Surg Unit. As the Patient Care Coordinator, you will exhibit excellence in clinical patient care, customer service, critical thinking, schedule management, relationship competencies, and organizational skills. You will have the authority and autonomy to ensure the appropriate clinical and customer satisfaction outcomes are met, while effectively leading your team. The Ortho Med/Surg unit at Community Hospital East is an 18-bed unit that cares for orthopedic surgical patients including hip/knee replacements and fractures. In addition to caring for orthopedic patients, you will also gain experience working with surgical patients including, but not limited to: colorectal, urology, OBGYN, laminectomy, and complex medical patients. Physical Therapy and Occupational Therapy staff are housed on this unit with a state-of-the-art PT/OT therapy room. The ortho team promotes relationship-based care and emphasize the importance of self-care for our team. Exceptional Skills and Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving. Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience. Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC). Bachelor of Science in Nursing preferred. 2+ years experience as an RN within the specialty area or related specialty area preferred Computer skills for documentation and work-related purposes are required. Demonstrates accountability for own actions with an openness to change and learning. Demonstrates customer service skills to provide exceptional patient and family experience. Takes initiative to help others. CPR certified.

Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities ? Refer a friend & Cash in! + Travel reimbursement and per diem allowances + Employee discounts + Educational opportunities Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits. From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure! Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability

LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology. LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers. We are seeking a reliable and customer-focused Customer Service Representative to join our team. In this role, you will handle inbound and outbound interactions for internal and external customers across phone, email, and chat channels, providing timely support, resolving issues, and delivering an excellent customer experience. Key Responsibilities Include: Handle customer inquiries via phone calls, emails, and live chat in a professional and courteous manner. Resolve customer issues efficiently by identifying needs, researching solutions, and following up as needed Provide clear and accurate information about products, services, policies, and procedures Escalate complex or unresolved issues to appropriate teams when necessary Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards Maintain a positive, empathetic, and solution-oriented approach in all interactions Qualifications Include: High School diploma plus minimum 3 years relevant experience required. AS preferred. Strong verbal and written communication skills Comfortable handling multiple communication channels (calls, emails, and chats) Basic computer skills and ability to learn new systems quickly Strong problem-solving and active listening skills as well as the ability to apply critical thinking. A positive attitude and customer centric focus Preferred Skills & Competencies Ability to multitask and manage time effectively in a fast-paced environment Typing proficiency and experience Conflict resolution and de-escalation skills Dependable, punctual, and team-oriented Other Relocation and/or work sponsorship are not available with this position. Hours are Monday - Friday, 8:00 AM to 5:00 PM, with up to three days per week remote.

At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis. Essential Duties: Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health. Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc. Build patient schedules that align with the patient's health insurance benefits (will be provided). Clear alerts in Tendercare's electronic medical records system, CellTrak. Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees. Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare. Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year. Performs other duties as assigned. Required Qualifications: Excellent verbal and written communication skills. Must be a strong multitasker with exceptional follow-up skills. Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Associate degree or equivalent experience preferred. Strong attention to detail within multiple platforms. Proficient with Microsoft Office Suite or related software. Experience with medical records systems or similar software is preferred. Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day). Ability to communicate clearly in person and over the phone. Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company. Compensation Range: $22-27/hourly

Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team. Job Description Your previous customer service/account management experience in a fast paced environment make you the perfect candidate to fill the open position we have due to an upcoming retirement. You will be based at our Greenfield, IN facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers,support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. In addition to being the representative of our customer and their advocate, you will: Generate new & repeat sales by providing product and technical information in a timely manner Determine customer requirements and expectations in order to recommend specific products and solutions Present price, credit and terms in accordance with standard procedures and customers' profitability profiles Accurately process customer transactions such as orders, quotes or returns Provide accurate information regarding scheduling and availability of items Obtain and provide accurate information relating to shipment dates and expected date of delivery Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability Increase sales and average order size by means of cross-selling, up-selling, add-on sales Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction Monitor scheduled shipment dates to ensure timely delivery and expedite as needed Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint Remain current on consumer preferences, changes in local codes and product developments Setup and maintain customer files Identify trends in customer satisfaction or dissatisfaction Manage time effectively, meet personal goals and work effectively with other members of the team Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software Follow company policies and procedures Present a professional image at all times to customers and vendors Conduct ongoing customer needs, analysis, research of customer requirements through first party resources. Complete contact activity reports Assist in sales projects like price increases etc. Qualifications You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to: Must be able to work in a team-oriented, fast-paced, sales environment Provide track record of consistently achieving or exceeding goals Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook Superior customer service & selling skills. Superb communication and interpersonal skills Strong organizational skills with the ability to prioritize & multi-task Detailed oriented & able to work independently Customer focused with exceptional telephone sales ability Additional Information We are an Equal Opportunity Employer. M/F/Disabled/Veterans Precoat Metals is a Drug Free Workplace INDHP We are an Equal Opportunity Employer. Precoat Metals is a Drug Free Workplace

American Senior Communities is now hiring a Billing Specialist The Billing Specialist provides support to our Hospice & Palliative service lines and serves as a resource for property questions and software support. This position handles all property paperwork including admissions, adjustments, co-insurance, preparing deposits, collections and submitting Medicare, Insurance and Medicaid billing. Requirements Prior experience in this line of business is required & familiarity with BrightTree software helpful. Associates Degree; Or, Bachelors Degree in Finance, Accounting or Business Administration/Management preferred. One to three years Business Office experience in a Long-Term Care setting. Benefits and perks include: Medical, vision & dental insurance with Telehealth option 401(k) retirement plan options Paid Time Off (PTO) and holiday pay Lucrative employee referral bonus program Paid training, skills certification & career development support Tuition reimbursement and certification reimbursement Continued education opportunities through tuition discounts and program partnerships Employee assistance program & wellness support Retail, food & entertainment discounts and so much more Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job, but following a calling.

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. Now interviewing for a Patient Access Specialist Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life. Position Summary The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Services Specialist is responsible for coordinating the patient flow from check -in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes. Education/Experience/Requirements High School Diploma or Equivalent required Minimum one (1) year experience in healthcare highly preferred, medical front office experience highly preferred Must have intermediate computer skills with Google Suite Previous insurance billing experience highly preferred Electronic Health Record (EHR) experience preferred Knowledge of basic medical terminology preferred Ability to communicate in American Sign Language (ASL) a plus Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages. Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees. All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing. Aspire Indiana Health is an Equal Opportunity Employer Not ready to apply? Connect with us for general consideration.

Schedules: All shifts Compensation: $16-$18 We're looking for someone who is excited to join our passionate, authentic, and courageous team. We're uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at our company is to make a promise to help our patients achieve their wildest dreams. Our company operates residential treatment programs for individuals with substance use disorder. We seek not merely to restore sobriety, but to transform our patients' lives. We believe treatment should be local, individualized, holistic, and relational. We're growing rapidly and looking for the right people to grow with us. Summary The Patient Engagement Specialist (PES) is the main staff point of contact for patients in early recovery, helping to create a safe, structured, and supportive treatment environment. The PES leads non-clinical group activities, monitors patient movement, resolves interpersonal conflicts, and supports daily operations. Ideal candidates are calm under pressure, value structure and consistency, and are deeply committed to supporting recovery. Responsibilities Serve as a primary point of daily support and accountability for patients in treatment Monitor patient movement and enforce program rules and safety standards Lead non-therapy enrichment activities including light fitness, guided meditation, and peer-led discussion groups Facilitate or supervise trips to off-campus 12-step meetings and community events Support and monitor communal areas, including the courtyard and meal rooms Mediate and de-escalate patient conflicts using calm, professional communication Assist with minor cleaning duties and promote a respectful, orderly facility environment Drive patients to meetings or events as needed (in the absence of a designated driver) Document observations and communicate with clinical or leadership staff as needed Model professionalism, accountability, and emotional composure at all times Participate in team meetings, training, and ongoing development Qualifications High School Diploma, GED, or equivalent experience Minimum 1 year of experience working with behavioral health or substance use populations strongly preferred Valid, unrestricted driver's license with a clean record (minimum 3 years preferred) Demonstrated ability to remain calm and professional in high-stress or crisis situations Ability to de-escalate interpersonal conflict and set consistent boundaries Physically able to intervene in emergency situations, including lifting or running if necessary Crisis intervention training strongly preferred Strong interpersonal skills with the ability to gain patient trust and foster respect Passion for recovery and commitment to a drug-free lifestyle Authorization to work in the United States required We respect the time and energy it takes to apply for the next step on your career path, so we will make every effort to contact you quickly after receiving your application. Thank you for your consideration and interest in working with us.

Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration. * Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration information. * Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections. * Identify co-payment procedures and fiscal procedures related to registration procedures. * Complete computer and telephone pre-registrations to maintain patient flow. * Position is a Float, hours and location will vary depending on staffing needs. * Must be able to travel to the following locations: * 5255 E Stop 11 Rd., 8051 S Emerson Ave, and 610 E Southport Rd * Hours: 7-3:30, 8-4:30 and 9-5:30 QUALIFICATIONS * Preferred Associate's Degree * Required High School Diploma/GED OR Required Professional/Vocational/Trade Training TRAVEL IS REQUIRED: Up to 50% JOB RANGE: INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Job Description Cummins Behavioral Health Systems, Inc. is seeking an experienced office professional for a rewarding career as Access Representative to provide services at our office located in Avon, IN. The Access Representative performs essential office functions pertaining to assisting people who are seeking services in accessing the admission process, scheduling services, and answering phones. Essential Functions: 1. Greet visitors in a courteous and professional manner ensure that the Visitor Sign-in Policy and Procedures is followed. 2. Answer phones in a courteous, professional manner and transfer call as needed. Routinely check voice mail throughout day and complete needed follow-up. 3. Intakes: Explain new consumer intake process and have consumer complete information on tablet, computer and/or on paper including all required paperwork based on payor source if needed. Get insurance information. Let Virtual Open Access (VOA) know consumer is ready and place in a clean room when directed. 4. Check-in consumers for appointments: tag consumer as arrived, check for flags in the system for information needed from consumer, and collect fees for service and print receipt. 5. Schedule appointments for clinicians, print consumer's future appointments/excuse letters. Reschedule appointments when providers are out of the office or when office is closed. 7. Send, Scan, Log documents into the chart as needed. Additional Responsibilities: May be assigned other responsibilities as designated by supervisor. Education and/or Experience: Experience in medical or behavior health office is desired; Previous experience with Microsoft Word and Excel; and High School graduate or equivalent preferred. Bilingual preferred but not required. Knowledge, Skills & Abilities: Kind to others: Friendly, welcoming and warm; A desire to help others. Courteous Communication: Respectful customer service. Basic Computer Skills: Ability to collect information and document in an electronic health record system As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction. Benefits Include: Competitive salaries Comprehensive insurance packages include major medical, vision, dental and prescription drug coverages Excellent work life balance Generous paid time starting with 23 days for sick, personal or vacations time 8 paid holidays Employer matching contributions into your 401K program Cummins is a qualifying employer for Public Service Loan Forgiveness programs. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Powered by ExactHire:190999

About the Role The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The Patient Access Representative is to be cross-trained in all aspects of reception to supply sufficient coverage. Certain duties may vary based on office location and department structure. What You'll Be Doing Greets patients and visitors in a prompt, courteous, and helpful manner. Effectively handles the patient check-in/checkout process. Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position. Reviews patient's chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient. Performs scanning and sorting within EMR system Verifies and updates current insurance information with the Patient Collects Patient payments Performs all other duties as assigned. What We Expect from You High School Diploma Interact professionally and positively with all patients, colleagues, managers and executive team Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. One year of experience working in a medical practice or in a health insurance organization Excellent verbal and written communication skills Prior use of EMR systems preferred Travel to other clinics as needed Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Full-time Description Patient Payment Representative is responsible for the collection of self-pay balances while providing exceptional customer service during incoming/outgoing calls and assisting with the resolution of the patients accounts. PPR will handle inbound, outbound calls, and correspondence. This position represents Complete Billing Services & all their clients by upholding our pledge, “We believe every person has worth as an individual. We believe every person should be treated with dignity and respect. It is our responsibility to help patients find ways to pay their bills. We will be professional and ethical. We commit to honoring this pledge.” Responsibilities of the Position Self-pay account resolution for all patient accounts. Contacting patients by the way of an auto dialer to gather information pertaining to payments. Providing information about available assistance programs within client guidelines Answering all calls within a timely manner and with excellent customer service. Verify accounts by collecting and updating patient demographics, insurance and payment information. Review accounts to ensure patient balances due are accurate and that we have attempted to reach the patient by all means before referring them to collections. Log all calls and contacts Ensure adequate documentation is maintained Complete skip tracing for all undeliverable mail returned by the post office. Communicate in a manner consistent with positive patient relations Provide helpful assistance in anticipating and responding to needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people. Independently recognize, interpret, and evaluate situations based on the level of urgency. Ability to use good judgement in highly emotional and demanding situations Ability to react to frequent changes in duties and volume of work Manage multiple tasks with ease and efficiency Ability to work independently and with a team Ensure high levels of customer satisfaction Ability to utilize various computer applications including EPIC and MS office Basic math skills Maintains confidentiality and have knowledge of HIPPA and Red Flag regulations to ensue patient privacy at all times. Collaborates with Supervisor/Manager to identify own learning needs and set goals using available resources to meet these needs/goals Maintains working knowledge of departmental/client policies and procedures through participation and by reading updates and other provided communication Works in collaboration with all coworkers, supporting our efforts through teamwork and the acceptance of additional assignments Daily Responsibilities Maintain average hold time of twenty seconds Be at or above the average number of calls for the day Be at or above the average number of contacts for the day Maintain a Call Handle Time Average of 5:00 minutes or below Maintain and ACW and pause time under the required limit provided by management Maintain a call review minimum standard of 95% or more Verify and update demographics on every call Attempt to resolve all patient concerns on every call Maintain 100% quality customer service at all times Assist with training of new PPR's Assists with reviewing, updating, and maintaining policies and procedures Requirements Requirements of the Position Computer proficiency skills are required Ability to learn quickly and navigate effectively through multiple systems Must be organized, detail oriented, flexible, and able to meet deadlines. Proactively prioritizes needs and effectively manages resources Must communicate clearly and concisely Must have the ability to perform tasks and multi-task with a high level of accuracy and efficiency Must have working knowledge of HIPAA and Red Flag regulations, and practice patient privacy at all times Exemplifies the Mission/Vision/Core Values of RevOne Companies in all personal and professional behavior and is a role model to all associates Collaborates with Manager/Team Lead to identify own learning needs and set goals using available resources to meet these needs/goals Maintains working knowledge of departmental/hospital policies and procedures through participation and by reading updates and other provided communication Works in collaboration with other departmental associates, as well as other hospital associates supporting their efforts through teamwork and the acceptance of additional assignments Difficulty of Work Work activities are performed independently, utilizing basic guidelines as standards of performance. The incumbent must deal with a variety of reports, documents, and computer systems, and must utilize good judgment in carrying out job duties. Advice and guidance may be sought from the department's Manager/Team Lead as warranted to ensure the provision of quality service. Responsibility The incumbent works in a team concept, but takes calls on his/her own. Calls are recorded and randomly checked for training purposes. Errors may be caught, but not immediately. Work is somewhat independent in nature. The incumbent makes a substantial impact on the patient. Personal Work Relationships The incumbent must deal with a variety of staff levels, conditions and circumstances. Routine contacts are to be expected from incoming calls, patients, management, and associates, internal and affiliate company associates. Occasionally contacts can be expected from external people (vendors, customers, professional community, government agencies, and etc.) dealing with activities of limited complexity. Salary Description $16 - 19 / hour

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. High School Diploma/GED is required. Prefer relevant experience in a health care setting. Ability to learn and retain medical coding; ICD-10; CPT coding preferred. Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred. Basic proficiency in MS Office (Word, PowerPoint, Excel).

HIRING NOW: Pharmacy Technician **INTERVIEWS AVAILABLE THIS WEEK** Interested in this role? Reach out directly to ********************************* or with an updated resume to apply (HIRING NOW) *Located In Indianapolis* Job Summary: Join a growing closed-door pharmacy to cross train in the daily operations! Assist pharmacists in accurately and efficiently preparing and dispensing medications. Responsibilities include labeling and packaging medications for mail-order distribution, processing prescription orders, and verifying patient and prescription details to ensure compliance with quality standards and regulatory requirements. Key Responsibilities: + Prepare, label, and package medications for mail-order distribution. + Process prescription orders and verify patient information for accuracy. + Monitor and maintain medication inventory; order supplies as needed. + Conduct regular inventory checks and assist with audits. + Input prescription data into pharmacy information systems. + Provide excellent customer service to patients and healthcare providers. + Address inquiries and resolve issues related to medication orders. + Ensure compliance with federal, state, and local pharmacy regulations. + Maintain accurate records of prescriptions and transactions. + Protect patient confidentiality and security of information. + Participate in quality assurance programs and process improvements. + Report medication errors or discrepancies to the supervising pharmacist. + Assist pharmacists with administrative tasks and maintain a clean work area. + Engage in ongoing training and professional development. + Perform other duties as assigned. Essential Skills: + Active Pharmacy Technician Certification + Strong attention to detail and accuracy + Excellent communication and customer service skills + Proficiency in pharmacy software systems + Ability to work independently and collaboratively + Knowledge of pharmacy laws, regulations, and best practices Qualifications: + High school diploma or equivalent + 2+ years of experience in retail or mail-order pharmacy + Active Pharmacy Technician license or certification (state requirement) + Completion of a pharmacy technician training program preferred + Pharmacy Technician Board Certification (CPhT) is a plus Work Environment: Closed-door mail-order pharmacy. + Schedule: Monday-Friday, 7:00 AM-3:30 PM or 8:00 AM-5:30 PM (30-minute lunch) + Shifts assigned based on tenure + No weekends or major holidays + Supportive environment with opportunities for growth and impact INTERESTED IN THIS ROLE? SEE BELOW TO APPLY NOW FOR IMMEDIATE CONSIDERTATION: I am scheduling interviews for this position ASAP and conducting phone interviews as early as today. All candidates will be considered immediately within 24 hours of applying directly to Grace Williams HOW TO APPLY DIRECTLY: Email your updated resume, brief intro about your interest, preferred method of communication for you (i.e., call, email, text) to grawilliamsy@actalentservices. com or CALL ************ Job Type & Location This is a Contract to Hire position based out of Indianapolis, IN. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Indianapolis,IN. Application Deadline This position is anticipated to close on Jan 30, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

***Sign-on bonus offered!*** Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Care Coordinator will provide daily, shift-to-shift leadership to support the operations of the Tele Med/Surg unit. As the Patient Care Coordinator, you will exhibit excellence in clinical patient care, customer service, critical thinking, schedule management, relationship competencies, and organizational skills. You will have the authority and autonomy to ensure the appropriate clinical and customer satisfaction outcomes are met, while effectively leading your team. The TMS Unit is a mixed Medical Surgical Unit with a 30-bed capacity and is the most basic of our in-patient units. All beds have capability for telemetry monitoring. This is our designated Stroke Unit at Howard Regional. Exceptional Skills and Qualifications -Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience. Bachelor's degree preferred. -Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC) -2+ years experience as an RN within specialty area or related specialty area preferred

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. Now interviewing for a Patient Access Specialist Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life. Position Summary The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Services Specialist is responsible for coordinating the patient flow from check -in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes. Education/Experience/Requirements High School Diploma or Equivalent required Minimum one (1) year experience in healthcare highly preferred, medical front office experience highly preferred Must have intermediate computer skills with Google Suite Previous insurance billing experience highly preferred Electronic Health Record (EHR) experience preferred Knowledge of basic medical terminology preferred Ability to communicate in American Sign Language (ASL) a plus Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages. Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees. All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing. Aspire Indiana Health is an Equal Opportunity Employer

Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Enter insurance policy number, group number, address, and telephone numbers. * Verbally interview patient and/or family in order to obtain registration information. * Enter patient billing and clinical data. * Identify co-payment procedures and fiscal procedures related to registration procedures. * Complete computer and telephone pre-registrations to maintain patient flow. * Part time position: * Monday-Fri 3p-7p will be regular hours. * The training hours will be days, 8a-4:30 3 days per week for 8 weeks QUALIFICATIONS * Preferred Associate's Degree * Required High School Diploma/GED TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. Now interviewing for a Patient Access Specialist Aspire Indiana Health is a nonprofit provider of comprehensive "whole health" services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life. Position Summary The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Services Specialist is responsible for coordinating the patient flow from check -in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes. Education/Experience/Requirements * High School Diploma or Equivalent required * Minimum one (1) year experience in healthcare highly preferred, medical front office experience highly preferred * Must have intermediate computer skills with Google Suite * Previous insurance billing experience highly preferred * Electronic Health Record (EHR) experience preferred * Knowledge of basic medical terminology preferred * Ability to communicate in American Sign Language (ASL) a plus Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages. Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees. All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing. Aspire Indiana Health is an Equal Opportunity Employer

Franciscan Health Mooresville Campus 1201 Hadley Rd Mooresville, Indiana 46158 The Lead Patient Access Representative is responsible for coordinating the Patient Access functions with the patient, medical staff, Patient Accounting Department, Nursing, and Ancillary Departments. They assist with staffing and the scheduling of the department and work queues to ensure the smooth delivery of services and departmental efficiency. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Act as a resource for staff regarding Information Systems and assist with instructing and educating staff on systems and operational processes. * Prepare work schedules and process for departmental operations and personnel, with guidance from their Supervisor. * Work with appropriate patient work ques and ensures staff are working with them as well. * Assist in the monitoring of coworkers' performance and provide feedback to appropriate staff members to contribute to coworker evaluations. * Execute designated Bed Planning functions and ensures good communication and alignment of tasks to reduce bed shortages and bed hiding as appropriate. * Request Point of Service (POS) collections for Copayment, Prepayment and Outstanding Balances and assist patient in contacting financial counselors and/or Customer Service for further explanation/education on the patient cost share, payment plans, and Charity options. * Hours: Team Lead is expected to share on call with Supervisor. M-F 4p-12:30a with holiday rotation. QUALIFICATIONS * Preferred Associate's Degree * Required High School Diploma/GED * 1 year Revenue Cycle Required TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.