Patient access representative jobs in Florida - 5,267 jobs
Patient Care Coordinator
Interactive Resources-IR 4.2
Patient access representative job in Fort Lauderdale, FL
Patient Care Coordinator (Contract-to-Hire)
Fort Lauderdale, FL
Responsibilities
Oversee all front-office activities, including greeting patients, coordinating appointments, managing incoming calls, processing referrals, and facilitating check-in and check-out.
Deliver a high level of patient-centered service by creating a friendly, professional, and supportive environment.
Confirm, update, and accurately document patient demographics and insurance details while collecting co-payments.
Ensure front-desk areas, patient files, and common spaces remain organized and presentable.
Partner with the centralized reception team to maintain seamless and timely phone coverage.
Respond to patient questions and concerns with discretion, empathy, and effective resolution.
Adhere strictly to HIPAA guidelines and organizational policies related to patient confidentiality.
Participate in team meetings, trainings, and clinical discussions as needed.
Qualifications
Demonstrated knowledge of HIPAA compliance and patient privacy standards.
Strong communication and interpersonal abilities with a commitment to excellent patient service.
Proven ability to prioritize tasks and remain efficient in a high-volume, fast-paced setting.
Clear written and verbal communication skills; bilingual proficiency is a plus.
Comfortable using electronic systems and standard office software; familiarity with AthenaHealth preferred.
Prior experience in a medical office or customer-facing role is strongly preferred.
$30k-42k yearly est. 3d ago
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Patient Experience Representative
Banyan Health Systems 3.7
Patient access representative job in Cutler Bay, FL
Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a difference, please take some time to read the post below.
REESPONSIBILITIES:
The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position.
Essential Functions:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party.
Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc.
Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served.
Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.
Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc.
Education and/ or Experience:
High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred.
Ability to work on word processing/internet software is needed for this position.
Bilingual : English / Spanish
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person
$24k-29k yearly est. 1d ago
Bilingual Patient Access Center Representative
Insight Global
Patient access representative job in Miramar, FL
Title: Bilingual PatientAccess Center Representative
Compensation: $15 - $16
Interview process: One onsite interview
Hours: Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours
Must haves
6 months-3+ years of call center experience
Bilingual in English and Spanish
Interested and able to work in a 100% phone support role
Technically savvy and quick to pick up computer operations (email, phone systems, documentation platforms)
Able to commit to the schedule - Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours
Able to pass a background check including misdemeanors and felonies
Able to pass a drug screen including marijuana
Plusses
Previous healthcare experience
Experience with Epic EMR
Exposure/knowledge of Talkdesk contact center platform
Day-to-Day:
Insight Global is seeking 20 PatientAccess Center Representatives to join a healthcare system in Miramar, Florida. This PatientAccess Center is responsible for answering calls for 50+ offices that are part or affiliated with the hospital system. The hospital system is migrating an additional 50 offices to their phone system and their team is urgently hiring. The PAC Representatives are responsible for answering all phone calls for the offices including patient appointments, prescription refills, rescheduling an appointment, following up on results, etc. The PAC will document these phone calls within the Talk desk system, complete the request or escalate the call if deemed necessary. The PAC team typically receives 100,000 phone calls per month and an average of 150-200+ calls per week for each Representative to handle. The ideal candidate will have prior customer service or call center experience working within a 100% phone support role and is technically savvy or able to learn computer systems quickly. The PAC team works on site everyday within one of the hospital's corporate offices.
Compensation
$15 to $16
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$15-16 hourly 1d ago
Bilingual Medicaid Customer Service Representative
Leeds Professional Resources 4.3
Patient access representative job in Tampa, FL
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
$20k-29k yearly est. 1d ago
Customer Service Representative
Tempexperts
Patient access representative job in Doral, FL
A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process.
The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment.
Key Responsibilities
Enter and process customer purchase orders accurately within the ERP system
Manage order flow from initial entry through shipment and delivery
Communicate proactively with customers regarding order status, timelines, and changes
Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up
Coordinate closely with Sales, Operations, Production, and Logistics teams
Monitor backorders, inventory availability, and shipment schedules
Maintain accurate and up-to-date customer and order documentation
Support credit review and approval processes as needed
Required Qualifications
3+ years of customer service, order management, or sales support experience
Strong written and verbal communication skills
Experience working with ERP systems (preferred)
High level of accuracy in data entry and order processing
Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Qualifications
Experience in manufacturing, electrical products, construction materials, or industrial environments
Bilingual (English/Spanish) is a plus
Core Competencies
Customer communication and relationship management
Problem-solving and issue resolution
Time management and prioritization
Team collaboration across departments
What's Great About Working Here
Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion
Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams
Process-Driven Environment: Structured systems and clear workflows support accuracy and success
Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness
Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions
Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued
$22k-31k yearly est. 4d ago
Plastic Sugery Practice Sales - Patient Care Coordinator
Yellowtelescope
Patient access representative job in Tampa, FL
Plastic Surgery Practice - Patient Sales Coordinator
Tampa, Florida world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board-certified, well-respected, fellowship trained plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as be a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$75,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $80-$105,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Paid training
Medical benefits per company policy for the employee
401k with match
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
$25k-41k yearly est. 3d ago
Customer Service Representative
Airgas 4.1
Patient access representative job in Largo, FL
Ensure outstanding customer service through fast and accurate processing of orders and service requests. Taking inbound and making outbound calls. Coordinating C02 fills and service calls with customers providing estimated time of arrivals to customers. Coordinating with Service Managers and Area Beverage Managers. Following the escalation process to ensure customer satisfaction. Handle general inquiries and some basic troubleshooting. We are responsible for building and maintaining the business relationship with our customers, Service Managers and Area Beverage Managers by providing world class customer service to our internal and external customers. This position will also be responsible for responding to customer calls and working with Area Beverage Managers and Service Managers to provide products and services to ANC (Airgas National Carbonation) customers.
Responsibilities
Determine course of action according to customers' needs
Work with Service Managers and Area Beverage Managers to provide estimated time of arrival for service and C02 fills.
Follow up with customer and advise on response method and time frame
Coordinate with A/R on delivery issues due to non-payment
Liaison between customers and drivers to help business run efficiently
Non-technical customer support
Handles next level Customer Service issues.
Troubleshooting calls.
Excellent follow up skills
Work with different departments on training and projects
Answer phones and respond to customer request
Provide customers with product and service information
Transfer calls to appropriate departments
Assist with special projects given by supervisors
Assist with voicemail requests
Provide customers with product and service information
Assist with rush deliveries
Update and create processes as needed
Assist with Portal/ Email Orders
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
Google Suites and/or Microsoft Suite
$24k-31k yearly est. 5d ago
Patient Care Coordinator
The Judge Group 4.7
Patient access representative job in Kissimmee, FL
Job Title: Associate Patient Care Coordinator
Contract: 03 months possible contract to hire
Shift: 08:00 AM - 05:00 PM (Monday to Friday)
Hours Per week: 40 hours per week.
Responsible for checking in, scheduling appointments, answering large volume of calls, Insurance eligibility, managing faxes and patient medical records for a clinic.
Monday to Friday 8:00 am to 5:00 pm
TB blood test, MMR, Varicella, Hep B titers, respirator medical clearance
$28k-40k yearly est. 1d ago
Customer Service Representative
Brightway Insurance 4.4
Patient access representative job in Jacksonville, FL
Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer Service Representative (CSR) to join our team
Position Summary:
As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You'll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed.
Responsibilities:
Provide exceptional customer service to policyholders via phone, email, and in-person interactions
Assist clients with policy changes, billing inquiries, claims, and general insurance questions
Educate clients on available coverages, products, and discounts
Maintain accurate records in our CRM and carrier systems
Collaborate with agents and producers to ensure a seamless customer experience
Support retention efforts by identifying opportunities for cross-selling and upselling
Qualifications:
High school diploma or equivalent required; college degree a plus
4-40 Customer Service License required
1+ years of experience in insurance or a customer service-related role preferred
Strong communication and interpersonal skills
Detail-oriented with excellent organizational abilities
Proficient in Microsoft Office Suite and comfortable learning new software
Why Join Us?
Competitive salary plus performance bonuses
Opportunities for career growth and professional development
Supportive team environment
Work that makes a difference in people's lives
$27k-33k yearly est. 6d ago
Mortgage Customer Service Representative
Teksystems 4.4
Patient access representative job in Tampa, FL
*Tampa, FL 33634* *Schedule:* Monday - Friday 8:30am-5:30pm EST *Pay Rate: *$23/hr The Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The individual is a key contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels within the Mortgage Fulfillment Division (MFD).
*Responsibilities:*
* Operate in a Call Center environment as a customer success advocate
* Receive inbound calls and make outbound calls to consumers
* Receive inbound text messages (where the consumer has provided express consent) and facilitate outbound text messages to consumers
* Answer high-volume, inbound calls or texts from current customers in a timely manner.
* Effectively manage a pipeline of up to 75 loans
* Performing routine data entry and validation tasks
* Handling routine calls, emails and/or chat responses with employees, consumers &/or authorized 3rd parties
* Monitoring work queues and intervening as needed
* Interacting with multiple departments to expedite processing and/or issue resolution
* Conduct preliminary or basic research in order to accurately resolve and respond to customer inquiries.
* Must request assistance for escalated and/or more complex issues to department associates or supervisors.
* Meet outlined production and quality standards.
* Follow established Policy and Procedures
* Performing other related duties as required and assigned
* Demonstrating behaviors which are aligned with the organization's desired culture and values
*Qualifications:*
* Mortgage and/or financial services call center experience is a plus
* General understanding of applicable Federal, State and Local mortgage regulations a plus
* Must be a team player with strong attention to detail and able to work independently
* Proven track record at delivering timely and accurate information in a fast-paced environment
* Excellent critical thinking, problem solving, mathematical skills and sound judgment
* Effective time management skills to deliver work on time
* Capable communicator, written and oral
* Strong negotiation skills with ability to effectively resolve problems
* Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
#priorityeast
*Job Type & Location*This is a Contract to Hire position based out of Tampa, FL.
*Pay and Benefits*The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Tampa,FL.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$23-23 hourly 6d ago
Customer Service Representative
Net2Source (N2S
Patient access representative job in Palm Harbor, FL
Job Title: Customer Service Representative
Duration: 3 Month (possible extension)
Shift: M-F 8am - 5pm
Qualifications:
This is an in-person role.
High school diploma or equivalent.
Experience:
One to two years related experience.
Intermediate knowledge of Computer experience required.
Intermediate knowledge of MS Office (Outlook & Excel) required.
Extensive data entry/10-key skills/order processing skills
Ability to handle multiple tasks.
Strong communication and customer service skills.
Heavy phone experience is a plus.
Accounts payable knowledge is a plus
Responsibilities:
Support residential installation and service departments.
Provide superior customer service to internal and external customers.
Coordinate, prioritize and schedule installations and service appts.
Provide reception coverage as needed.
Other duties as assigned, which may include but are not limited to:
Act as payroll liaison
Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out.
Handle incoming customer/associate relations calls.
Process accounts payable invoices.
$24k-32k yearly est. 1d ago
Patient Financial Advocate
Firstsource 4.0
Patient access representative job in Bradenton, FL
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Monday to Friday 8:30 am to 5 pm
Pay: $18 to $20 per hour, D.O.E.
Due to the nature of this position and healthcare setting, up to date immunizations are required.
MUST BE BILINGUAL IN ENGLISH/SPANISH
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$18-20 hourly 2d ago
HSPD-12: Government Badging & Credentialing Specialist (Traveler: Tampa, FL -REF1874F)
Citizant 4.5
Patient access representative job in Tampa, FL
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Duties and Responsibilities:
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
Answering phone calls/email inquiries related to PIV credentials and access control matters.
Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
Perform other job-related duties as assigned.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
Requires typing for most of the day.
Effective communication through frequent periods of talking and listening is essential
Travel Requirements:
This position requires 50-75% travel domestically, with trips lasting one week or longer.
Willing to travel with 1-5 days' notice.
Regular duties will be performed at assigned locations when not on travel.
Education:
High School diploma, GED certification.
Clearance Requirement:
US Citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one.
Starting salary range:
$37,000 - $45,100 (depending on experience)
Citizant offers a competitive benefits package, including:
Health and Welfare (H&W) benefit
Medical, dental, and vision insurance
Life and Disability Insurance
401(k)
Generous Paid Time Off (PTO)
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$37k-45.1k yearly 4d ago
Customer Service Representative
Insight Global
Patient access representative job in Saint Petersburg, FL
Position: Part Time Customer Service Representative
$20-21 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Roughly 20-25 Hours Weekly
Shifts:
Monday-Friday: 9am-6pm
Saturday: 11am-6pm
Must Haves:
Self-sufficient - Will be opening and closing by themselves
Basic computer skills to enter shipping/tracking information
Customer Service experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.
$20-21 hourly 4d ago
Mortgage Customer Service Representative
Teksystems 4.4
Patient access representative job in Daytona Beach, FL
*Now Hiring: Mortgage Customer Support Representative* Location: Daytona Beach, Florida Pay: $17/hr (English) | $18.50/hr (Bilingual - Spanish) Join Proctor - Where Your Career Takes Flight Are you ready to turn tough conversations into real solutions? Proctor is looking for resilient, sharp, and customer-focused individuals to join our Team as Insurance CSR. If you thrive and grow with a company that's scaling fast, this is your moment.
Why Proctor?
* *Rapid Growth*: From 300 to 1300+ employees - and we're just getting started.
* *Brand-New Facility*: Work in our clean, modern South Ridgewood Avenue Daytona Beach, FL office.
* *Career Advancement*: Promotions available from Day 1 - mentor, team lead, supervisor, manager, and more.
* *Part of Brown & Brown Insurance*: After 1 year, explore roles across the B&B family.
* *Monthly Bonuses*: Up to $200/month for top performers.
* *401(k) Match*: Up to 5% + discounted B&B stock.
* *Benefits*: Medical, dental, vision, PTO, life insurance, disability, HSA, and more.
What You'll Do
* Navigate multiple systems to research and resolve issues.
* Liaise between homeowners, lenders, and Proctor.
* Document everything clearly in our claims system.
* Make outbound calls when needed.
What You Bring
* Working cellphone (for dual authentication)
* 1 year of call center experience
* Strong PC navigation and typing skills (35+ WPM)
* Excellent verbal and written communication
* Reliable transportation
Schedule & Training
* Start Date: Jan 28 (30 days Training) | 9:30 AM - 6 PM (On-site)
* Hybrid Eligible: After Training
* Hybrid Schedule: 10:30 AM - 7 PM | Mon-Fri
Work Culture
* Casual dress code (jeans & shirts OK - just no graphics or rips)
* Cube-style setup with dual monitors and wired headsets
* Live hotline support during calls
* Clean, energetic, and collaborative environment
Ready to rise with Proctor? Apply now and be part of a team that's making a difference - one claim at a time.
#priorityeast
*Job Type & Location*This is a Contract to Hire position based out of Daytona Beach, FL.
*Pay and Benefits*The pay range for this position is $17.00 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Daytona Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$17-18.5 hourly 6d ago
Patient Financial Advocate
Firstsource 4.0
Patient access representative job in Bradenton, FL
PART Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Thursday - Saturday 10:30 to 7 pm
MUST BE BILINGUAL IN ENGLISH AND SPANISH
Due to the nature of this position and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$30k-38k yearly est. 2d ago
HSPD-12: Government Badging & Credentialing Specialist (Jacksonville, FL -REF1810Q)**
Citizant 4.5
Patient access representative job in Jacksonville, FL
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
Answering phone calls/email inquiries related to PIV credentials and access control matters.
Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
Perform other job-related duties as assigned.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
Requires typing for most of the day.
Effective communication through frequent periods of talking and listening is essential
Education:
High School diploma, GED certification.
Clearance Requirement:
US Citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one.
Starting salary range:
$40,000 - $44,700 (depending on experience)
Citizant offers a competitive benefits package, including:
Health and Welfare (H&W) benefit
Medical, dental, and vision insurance
Life and Disability Insurance
401(k)
Generous Paid Time Off (PTO)
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$40k-44.7k yearly 4d ago
Patient Financial Advocate
Firstsource 4.0
Patient access representative job in Miami Beach, FL
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours:Tuesday -Saturday 8:30 am to 5:00 pm. Must be open.
Bilingual English and Spanish required.
Due to the nature of this position and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
* Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
* Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs.
* Initiate the application process bedside when possible.
* Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
* Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress.
* Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
* Records all patient information on the designated in-house screening sheet.
* Document the results of the screening in the onsite tracking tool and hospital computer system.
* Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
* Reviews system for available information for each outpatient account identified as self-pay.
* Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
* Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
* Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
* Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
* Maintain a positive working relationship with the hospital staff of all levels and departments.
* Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
* Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
* Keep an accurate log of accounts referred each day.
* Meet specified goals and objectives as assigned by management on a regular basis.
* Maintain confidentiality of account information at all times.
* Maintain a neat and orderly workstation.
* Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
* Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
* High School Diploma or equivalent required.
* 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
* Previous customer service experience preferred.
* Must have basic computer skills.
Working Conditions:
* Must be able to walk, sit, and stand for extended periods of time.
* Dress code and other policies may be different at each healthcare facility.
* Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$30k-39k yearly est. 2d ago
Customer Service Representative
Teksystems 4.4
Patient access representative job in Deerfield Beach, FL
*About the Role* We're seeking a* Customer Service Representative* to join a high-performing team in a hybrid work environment. In this role, you'll handle inquiries related to contract administration, dealer portal access, and supply orders, while delivering exceptional customer support and building strong relationships.
*Key Responsibilities*
* Respond to inquiries from field representatives, dealerships, customers, and lenders.
* Provide personalized support via email, phone, and chat.
* Resolve customer issues using knowledge of products, services, and policies.
* Address contract interpretation questions and troubleshoot portal access for auto dealers.
* Generate accurate reports and collaborate with internal teams, including management.
*Qualifications*
* *Bilingual proficiency in English and Spanish is required.*
* High school diploma or equivalent.
* Minimum 2 years of customer service experience in an omni-channel contact center.
* Strong multitasking skills across multiple systems; excellent typing and data entry.
* Proficient in Microsoft Office and related tools.
* Exceptional verbal, written, and active listening communication skills.
* Ability to work Monday-Friday, 9:30 AM-6:00 PM EST in a hybrid schedule.
*Additional Details*
* One week of formal training followed by shadowing and ongoing support.
* Flexible schedule with 3 remote days and 2 onsite days (Tuesday & Wednesday).
* Casual, modern office environment with amenities including dining, fitness, and medical facilities.
* Candidates must pass a typing test and call center proficiency assessment.
*Pay Structure*
* *0-2 years experience:* $19/hour ($21 bilingual)
* *2+ years experience:* $21/hour ($23 bilingual)
* *Max:* $23/hour ($25 bilingual)
*Why Join?* This is an opportunity to work with a well-established organization in the automotive industry, offering a collaborative team environment and potential for long-term growth.
*Job Type & Location*This is a Contract position based out of Deerfield Beach, FL.
*Pay and Benefits*The pay range for this position is $19.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Deerfield Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-25 hourly 6d ago
HSPD-12: Government Badging & Credentialing Specialist (Plantation, FL -REF1659I)**
Citizant 4.5
Patient access representative job in Plantation, FL
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Duties and Responsibilities:
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
Answering phone calls/email inquiries for all things related to PIV credentials and access control matters.
Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
Perform other job-related duties as assigned.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
Requires typing for most of the day.
Effective communication through frequent periods of talking and listening is essential.
Education:
High School diploma, GED certification
Clearance Requirement:
US Citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one.
Starting salary range:
$37,000 - $46,600(depending on experience)
Citizant offers a competitive benefits package, including:
Health and Welfare (H&W) benefit
Medical, dental, and vision insurance
Life and Disability Insurance
401(k)
Generous Paid Time Off (PTO)
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$37k-46.6k yearly 4d ago
Learn more about patient access representative jobs