Patient access representative jobs in Florida

- 5,142 jobs

Customer Service Representative
Conduent State & Local Solutions, Inc. 4.0
Patient access representative job in Ocoee, FL
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Representative Onsite Ocoee, FL Hourly rate $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying What you get: Full-time Employment with Benefits day one including paid Holidays. Base pay of $16.00/hr Paid Training Great Work Environment Requirements: Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check and drug test. Must be able to work an 8-hour shift Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Provide calm conflict resolution and problem solving for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $16.00 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$16 hourly 1d ago
Patient Experience Representative
Banyan Health Systems 3.7
Patient access representative job in Fort Lauderdale, FL
Supports Banyan Health Systems' patient-centered approach by delivering excellent customer service, coordinating patient access, and providing administrative support to ensure smooth clinic operations. This role promotes a welcoming environment, facilitates communication between patients and the care team, and upholds confidentiality and quality standards. ESSENTIAL FUNCTIONS: · Greet and assist patients, families, and visitors in person and by phone, ensuring a respectful and professional experience. · Schedule and manage patient appointments, including new intakes, follow-ups, and specialty referrals, optimizing provider schedules and patient flow. · Verify insurance eligibility, obtain pre-authorizations, and collect/update demographic and financial information. · Support billing processes by collecting co-pays, reconciling payments, and resolving basic discrepancies in coordination with finance staff. · Maintain accurate patient records, documentation, and encounter data in the electronic health record (EHR) in compliance with Agency policies and HIPAA standards. · Provide administrative support, including preparing forms, managing correspondence, and assisting with required documentation for treatment plans or funding sources. · Participate in daily huddles, staff meetings, and required trainings to support team-based, patient-centered care. · De-escalate and manage patient concerns or complaints using best practices in customer service and conflict resolution. · Perform other duties as assigned to support access to care and overall patient satisfaction. As part of Banyan Health Systems' recognition as a Patient-Centered Medical Home (PCMH), the Patient Experience Representative supports the following: · Promote patient-centered access by ensuring timely scheduling, follow-up reminders, and efficient check-in/check-out processes. · Support care coordination by tracking referrals, authorizations, and ensuring documentation is complete for provider review. · Contribute to population health management by updating patient information, assisting with outreach, and reinforcing care plan instructions as directed. · Uphold a culture of respect, empathy, and engagement to reduce stigma and promote patient trust in care. · Participate in quality improvement initiatives by following standardized workflows, reporting issues, and contributing to a positive patient experience. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: HS Diploma or GED required. 1 to 2 years of Medical Billing, Doctor Office or Hospital Registration or related experience preferred. AA/AS degree from an accredited college or technical school with 1 year of experience preferred. Bachelor's in social work or health related field can commensurate for the requested experience. Ability to work on word processing/internet software is needed for this position. LANGUAGE SKILLS: Ability to read, write and speak in English and Spanish (or other languages) helpful. Must be able to read and comprehend simple instructions, short correspondence, and memorandums. Agility to effectively communicate information both orally and written on one-to-one and small group situations to clients and other employees. Job Type: Full-time Benefits: Dental insurance Health insurance Life insurance Tuition reimbursement Vision insurance Language: Spanish (Preferred) English (Required) Ability to Commute: Lauderdale Lakes, FL 33313 (Required) Work Location: In person
$24k-29k yearly est. 2d ago
Registrar
Alchemy Global Talent Solutions 3.6
Patient access representative job in Miami, FL
Our client, an established international art business, is seeking a Registrar to join their Miami-based team. This role is integral to managing logistics, documentation, and the safe movement of artworks across global locations. The successful candidate will work closely with colleagues in the US and overseas to support an active programme of exhibitions, consignments, and art fairs. Responsibilities Maintain precise and up-to-date records for all artworks, including provenance, condition, and location details, within internal databases such as Artlogic. Prepare and track consignment and loan documentation, supporting post-sale and post-loan logistics as required. Liaise with shippers, storage facilities, and insurance providers to ensure artworks are handled, packed, and transported to museum standards. Coordinate all domestic and international shipments, including packing, crating, customs clearance, and scheduling. Receive and review condition reports from transporters, conservators, and institutions, ensuring documentation is accurately archived. Supervise artwork movements for exhibitions, fairs, and private or institutional loans, ensuring timely and secure handling. Collaborate with international colleagues to align schedules, share documentation, and maintain consistent registrarial standards across projects. Assist with inventory audits, reports, and updates to ensure accuracy and accountability across all artwork records. Requirements Bachelor's degree in Art History, Museum Studies, Arts Administration, or a related field. At least one year of relevant experience in a gallery, museum, or fine art logistics company. Strong understanding of international art transport, customs requirements, and professional art handling standards. Excellent attention to detail and the ability to manage multiple priorities within tight deadlines. Proficiency in Artlogic, ArtBase, or similar inventory management platforms, along with standard office software. Clear and professional communication skills, with experience collaborating across international teams. Fluency in English; additional languages are beneficial. If this sounds like you, please send your resume and get in touch.
$27k-40k yearly est. 4d ago
Customer Service Representative
Dewey Insurance Agency, Inc.
Patient access representative job in Cooper City, FL
Licensed Insurance CSR/Agent (Homeowners-Focused) Full-Time | In-Office | Cooper City, Broward County, FL Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk. What You'll Tackle: - Fix policy hiccups, answer client questions, and work those remarkets like a champ - Client emails and phone calls - Be part of a team that actually enjoys showing up What You Bring: - Active 2-20, 20-44, or 4-40 ready to upgrade within a few months - 1+ year of insurance service - You're detailed, dependable, and drama-free What You'll Get: - $27/hour starting pay (negotiable) - Monthly retention bonuses for great client service - Additional in-office bonus for licensed full-time staff - $110/week for health + $10/week cell phone reimbursement - $10/week toward AFLAC of your choice - 401(k) available - 11 paid holidays, growing PTO, and actual lunch breaks - Weekly office snacks, lunches & bingo with cash prizes - Occasional work-from-home flexibility (like when life happens) Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!
$27 hourly 3d ago
Customer Service Representative
Polyglass USA, Inc./Mapei Group
Patient access representative job in Deerfield Beach, FL
We are seeking a Customer Service Representative will be fully on-site at our Deerfield Beach, FL Corporate Headquarters. Responsible for the timely and accurate processing of customer orders and for providing effective verbal and written communications with internal and external customers to support product selection, demand, and order fulfillment activities. Position reports to the National Customer Service Manager and provides very close liaison with the following departments: Sales, R&D, Production/Shipping & Receiving, Transportation, and Purchasing What You Get To Do: Enter and manage customer orders, sample requests, demo requests, credit, and debit memos in AS-400. Act as the first point of contact for our customers and sales staff, including but not limited to: basic troubleshooting response and follow-up, providing technical data sheets/documentation, etc. Provide the input and assistance required to accurately and timely process, update the Customer Claims Tracker and Claims/RMA forms as needed, investigate, and resolve customer satisfaction issues. Provides support for avoiding and eliminating aging and aged Finished Goods Inventory. Assure that all internal/external inquiries are directed to the appropriate personnel for timely action. This includes inquiries from customers, sales representatives, management, etc. Manage customer accounts professionally and efficiently. Promote a proactive approach with customers to help reduce inventory levels, accounts receivable, and customer complaints. Partner with the National Customer Service Manager to continuously improve the effectiveness of the Customer Service Department. Promote the quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual, and procedures. Manage sales solicitation of customer base, including existing accounts, dormant accounts, and potential new customers. Determine customer satisfaction through the observation of daily communication and customer claims. Supply quotes to Field Sales and to our customer base upon request. Performs other duties as required What You Bring To The Team: High School Diploma or GED required. Proficiency with Microsoft Office 365 Suite, including Outlook, Word, Excel, PowerPoint, and Teams. Minimum of two years of industry experience or any equivalent combination of related training and experience. Minimum of two (2) years' experience as a Customer Service Representative. AS-400 or other CRM enterprise-wide system experience strongly preferred. Bachelor's degree from a four-year college or university or the equivalent preferred. Inside sales experience preferred Take a look at why so many of our team members continue their careers with Mapei-Polyglass! Life at Polyglass
$23k-31k yearly est. 4d ago
Nurse Scheduling Coordinator
Carepathrx
Patient access representative job in Orlando, FL
AdventHealth Home Infusion is seeking a Nurse Scheduling Coordinator to support our Orlando Nursing Team. The Nurse Scheduling Coordinator will provide administrative support to the Director of Nursing and Clinical Supervisor. In addition, the coordinator will staff appropriate home health care cases with the appropriate clinical personnel. Responsibilities Enter all new patient information into electronic charting system(s) as needed. Upload documents into multiple electronic charting systems into patient charts. Manage electronic nursing fax folder and forward any documents in the fax to the appropriate parties. Upload all appropriate nursing/therapy documents to patient charts. Manage and staff cases for nursing, physical therapy, occupational therapy and speech therapy. Re-staff existing cases as per each request, including nursing, physical therapy, occupational therapy and speech therapy. Fax documents to appropriate parties as needed and as requested by the Director of Nursing and or Clinical Supervisor. Manage phone lines and answer all incoming calls coming into the nursing department and contact appropriate department, nurse or nursing supervisor in a timely manner for any clinical issues. Act as a liaison for the field staff. Check and Manage Nursing Notes and enter Visit Records into electronic charting system(s). Obtain Lab results from multiple laboratory sites and upload the lab result documents into the patient's electronic chart. Electronically enter patient visit data for outsourcing invoices for billing. Act as liaison for complaints/issues for field staff. Maintain the confidentiality of patients and their personal information at all times. Participate in any continuing education and in-services as requested by the Director of Nursing, Clinical Supervisor and per company policy. Other duties as assigned. Skills & Abilities Knowledge of medical terminology Proficient computer skills in Windows, Excel and other related software Excellent communication skills Ability to prioritize, organize work and follow direction. Ability to work accurately and quickly under pressure in a fast-paced environment. Ability to work in a team environment and collaborate with all departments. Requirements Minimum High School diploma or GED 2+ years of healthcare/medical experience in home health care and or IV infusion therapy field Proficiency in the Microsoft Suite and general office equipment Availability to work weekends and holidays.
$30k-41k yearly est. 1d ago
Scheduler
Insight Global
Patient access representative job in Miami, FL
Duration: Contract through October 2026, possibility to convert to FTE Pay Rate: $27.77-30.55/hr Must Haves: Experience planning, coordinating, or scheduling Ability to analyze, negotiate, respond and resolve complex, sensitive and confidential issues and communicate clearly (verbally and written) will all levels of employees, management and customers. Proficient in the use of computer business applications with working knowledge of word processing, spreadsheets and database applications. Well-developed planning and organizational skills. Plusses: Travel industry experience Day to Day: The Planner will develop and implement efficient and cost-effective crew rotation schedules for the disciplines assigned to ensure a full complement and establishment of qualified and competent crew are maintained. The Planner will provide support primarily for the Planning team. This role will typically be challenged with competing priorities and projects. Position has the authority to make decisions on scheduling plans. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law .
$27.8-30.6 hourly 2d ago
Real Estate Finance Counsel
Solomon Page 4.8
Patient access representative job in Palm Beach, FL
Our client, a top real estate investment firm in South Florida with tens of billions of AUM, wishes to hire a lawyer with at least two years' experience (JD 2023 or senior) handling debt finance transactions in the real estate sector. This is a newly-created role driven by expansion; we placed the lawyer who heads the firm's debt finance team; now, having settled in, she is looking to further scale her team. They are willing to relocate a strong candidate who is otherwise a good fit for the role. Responsibilities: Regularly interface with the business' real estate debt team, working to make sure processes run smoothly. Deal flow will be steady, with at least 80% of transactions staffed internally rather than being delegated to outside counsel. You will join a highly collaborative legal team with an amazing culture and extremely low attrition. The role is wholly in-office (save for a remote month every summer). Our client will cover relocation costs for this position. The workload is akin to being a partner-track associate at an AmLaw-ranked firm, with total annual compensation that will rival or exceed market-leading firms. An associate leaving BigLaw willing to accept a pay cut as tradeoff for work-life balance would not be a good fit for this opportunity; rather, this is a chance to do sophisticated, interesting deals supporting a single client alongside a great team and under the supervision of a mentor who is an excellent lawyer and good person. Required Qualifications: Juris Doctor from an accredited law school; Admitted and in good standing to a state bar; At least two years' relevant experience at a top law firm or in-house (some experience at an AmLaw-ranked firm a must); Deep working knowledge of real estate finance law (with exposure to debt finance deals strongly preferred); Experience supporting commercial real estate finance transactions; Familiarity with direct lenders-side loan originations and secondary transactions strongly preferred; Exposure to real estate workouts, securitization deals, or lenders-side leveraged finance deals involving commercial real estate strongly preferred; Experience drafting and negotiating term sheets, finance paperwork, and facilities; Strong business judgment and interpersonal skills; Ability to manage multiple concurrent projects, prioritize tasks, and meet deadlines; Comfort working with cross-functional teams; Excellent written and verbal communication, negotiation, and presentation skills; and Strong attention to detail. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.
$25k-32k yearly est. 5d ago
Bilingual Medicaid Customer Service Representative
Leeds Professional Resources 4.3
Patient access representative job in Tampa, FL
FLSA STATUS: Not-Exempt About Leeds Resources: At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process. We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis. About our Client Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need. The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment. Job Qualifications: Bilingual in English and Spanish Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience Successful completion of applicable background screening required
$20k-29k yearly est. 2d ago
Credentialing Coordinator
Cell Staff 4.0
Patient access representative job in Tampa, FL
The Credentialing Coordinator will act as the intermediary between our client facilities and internal staff. The position may include but is not limited to responsibility for credentialing and re-credentialing applications for health care providers. This is an entry-level position that will focus on set up, and maintaining information in an online credentialing database system, and tracking licenses and certifications expiration for all medical staff to ensure timely renewals. Setting up drug screens, physicals, immunizations, performing background checks, and anything additional needed for the candidate to start their assignment. This position is a perfect chance to jump-start your career and grow within a thriving company. Essential Job Duties and Responsibilities: ● Review and meticulously edit a specific set of compliance documentation to be included in an overall compliance package for our client facilities ● Ensure all reviewed documents exactly meet Cell Staff compliance guidelines and the facilities' requirements ● Reach all compliance deadlines to client and company specifications ● Provide customer service to our clients ● When needed set up drug screens, physicals, immunizations, and anything additional for a candidate to start their assignment ● Run background checks ● Frequently use written and verbal communication with recruiters providing compliance updates ● Work with recruiters to obtain incomplete information or correct inaccurate documentation before it is submitted to our client facilities ● Work with multiple internal departments to process a substantial volume of documents ● Audit information in documents for accuracy and proactively work to minimize future errors ● Call attention to discrepancies and work amicably with coworkers to perfect documents ● Learn and maintain a knowledge base of current company, state, and federal regulations to ensure the greatest possible compliance ● Assist the Credentialing Manager and Assistant Manager with special projects. ● Ensure all active staff remains compliant and maintain current required credentials ● Send new hire welcome box to all external new hires ● Any additional duties assigned Required Education: ● Bachelor's Degree -OR- Associate Degree with 2+ Years Customer Service, Healthcare Staffing Compliance/Credentialing, or Related Experience Skills Required: ● Attention to detail ● Exceptional written and verbal communication skills ● Ability to always remain professional and courteous with all internal and external employees, vendors, or clients ● Organization skills, as the job entails extensive record-keeping ● Team-oriented ● Willingness to learn and take on new challenges ● Problem-solving ● Microsoft Office and Google Workspace basic knowledge ● Ability to quickly and proficiently learn software systems Physical & Work Environment Requirements: ● Sitting in a chair at a desk for 8 hours ● Option to stand (standing desk provided) ● Ability to work in an open/team environment ● Ability to work in office
$46k-69k yearly est. 2d ago
Customer Service Representative
CRG 4.7
Patient access representative job in Jacksonville, FL
Duration: 10 Weeks, Contract to hire Shift Details: (Sunday- Saturday off two days during weekday7-4pm 11-8pm shifts) Pay Rate: $18.50/hr JOB DESCRIPTION (Candidate must be flexible with work Hours and scheduled workdays) As a Customer Service Rep II, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the team, you'll have a starring role in helping us continue to provide daily freight solutions for our global customers. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter what your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. RESPONSIBILITIES What your day-to-day will look like: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders QUALIFICATIONS What you'll need to excel: At a minimum, you'll need: • 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues. • Experience with Microsoft Office (Word, Excel, & Outlook) It'd be great if you also have: • High school diploma or equivalent • Experience with Microsoft Office and other business-related applications • Experience in a call center environment • Bilingual English/Spanish • Strong customer service skills with the drive to resolve issues • Excellent organizational skills • The ability to thrive under pressure while delivering solutions that exceed customer expectations JN003
$18.5 hourly 2d ago
Customer Service Representative
Robert Half 4.5
Patient access representative job in Cape Coral, FL
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for communicating with customers, sales calls, and scheduling. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Service Titan experience is preferred
$22k-29k yearly est. 1d ago
Human Resources Customer Service Representative
Randstad USA 4.6
Patient access representative job in Altamonte Springs, FL
Be the Voice of Support for Our Team Are you a problem solver with a background in Human Resources or high-volume Contact Centers? We are looking for empathetic, quick-thinking professionals to serve as "First Responders" for our employees. In this role, you will be the first point of contact for employees navigating their work life-from Annual Enrollment and benefits questions to payroll and data management. If you have a passion for helping people and the ability to remain calm under pressure, we want to hear from you. What You Will Do As an HR Customer Service Representative, you will handle high-volume inbound inquiries, analyzing employee needs to provide accurate resolutions or escalate complex issues. Serve as the Expert: Act as the primary resource for inquiries regarding payroll, benefits, and employee data. Solve Problems: Research federal, state, and local regulations to resolve issues of moderate complexity. Provide World-Class Service: De-escalate stressful situations with patience and superior communication skills. Manage Data: Utilize systems (knowledge of PeopleSoft is a plus!) to document cases and maintain strict confidentiality. Support Annual Enrollment: Play a pivotal role in supporting our team during our busiest season of the year. What We Are Looking For The Ideal Candidate: You possess a unique blend of administrative precision and customer service warmth. You are comfortable working in a fast-paced environment and can type 50+ WPM while navigating multiple screens. Required Education & Experience: Education: Bachelor's Degree OR Associate's Degree + 2 years of additional relevant experience. Experience: Minimum 2 years of experience in a Contact Center or Human Resources environment. (Candidates with experience in both are highly preferred). Required Skills: Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Strong web navigation and computer literacy. Excellent written/verbal communication (spelling, grammar, and punctuation). Ability to prioritize multiple projects under tight deadlines. Schedule & Logistics To ensure we are fully available to support our employees, this position is 100% Onsite. Work Hours: Schedules vary based on availability. Shifts will fall between the hours of 8:00 AM - 6:00 PM (e.g., 8-5, 8:30-5:30, or 9-6). Dress Code: Business-appropriate attire is required for the office and while on camera. Ready to make a difference? Apply today to become a vital part of our HR Support Team!
$25k-32k yearly est. 4d ago
Scheduling Specialist
Radiology Partners 4.3
Patient access representative job in Boynton Beach, FL
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 8:30am-5:00pm Monday-Friday, Rotating Saturdays 8am-2pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
$30k-36k yearly est. 7h ago
TEMPORARY - Standardized Patient
NSU
Patient access representative job in Fort Lauderdale, FL
We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: The Standardized Patient reports directly to the Simulation Lab Manager and or Medical Director. The Standardized Patient portrays characteristics of a real patient, simulating signs and symptoms thereby affording the student an opportunity to learn and to be evaluated on learned skills in a simulated clinical environment. Standardized Patients will undergo physical examinations by students as part of the medical students learning experience. Job Category: Non-Exempt Hiring Range: $25.00 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1) Be highly dependable and punctual 2) Demonstrate flexibility and reliability with scheduling and assignments 3) Follow written and verbal instruction 4) Provide constructive feedback to medical students and fellow SPs 5) Work in a professional manner when interacting with learners, faculty, supervisors and peers 6) Be comfortable having repeated physical examinations 7) Be willing to wear a hospital gown with only undergarments underneath, while on camera and/or observed live through an observation monitor 8) Simulate all aspects of scenarios, including history of current problem, behavior and physical findings, in a standardized, accurate, and reliable manner 9) Accurately and consistently complete checklists 10) Accept ongoing feedback from facilitators and incorporate into case simulation 11) Other duties as assigned. Job Requirements: Required Knowledge, Skills, & Abilities: 1) Must be flexible regarding scheduling and assignments 2) Must have the ability to understand and follow instructions 3) Must demonstrate the ability to be instructed by a Standardized Patient Manager and consistently simulate a case scenario in an accurate, reliable, and professional manner Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: Preferred Qualifications: Is this a safety sensitive position? No Background Screening Required? No Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
$25 hourly 60d+ ago
Standardized Patient - Temporary
Nova Southeastern University 4.7
Patient access representative job in Fort Lauderdale, FL
We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: The Standardized Patient (SP) reports directly to Chair of the Clinical & School Psychology Department. The Standardized Patient portrays characteristics of a real patient, simulating signs and symptoms thereby affording the student an opportunity to learn and to be evaluated on learned skills in a simulated clinical environment. Standardized Patients will undergo psychological interviews by students as part of the psychology students learning experience. Job Category: Non-Exempt Hiring Range: $25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1) Be highly dependable and punctual 2) Demonstrate flexibility and reliability with scheduling and assignments 3) Follow written and verbal instruction 4) Provide constructive feedback to psychology students and fellow SPs 5) Work in a professional manner when interacting with learners, faculty, supervisors and peers 6) Be comfortable having repeated psychological interviews 7) Be willing to be on camera and/or be observed live through an observation monitor 8) Simulate all aspects of scenarios, including history of current problem, behavior and physical findings, in a standardized, accurate, and reliable manner 9) Accurately and consistently complete checklists 10) Accept ongoing feedback from facilitators and incorporate into case simulation 11) Other duties as assigned. Job Requirements: Required Knowledge, Skills, & Abilities: 1) Must be flexible regarding scheduling and assignments 2) Must have the ability to understand and follow instructions 3) Must demonstrate the ability to be instructed by a Standardized Patient Manager and consistently simulate a case scenario in an accurate, reliable, and professional manner Required Certifications/Licensures: Required Education: Major (if required: Required Experience: Preferred Qualifications: Is this a safety sensitive position? No Background Screening Required? No Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
$25 hourly 26d ago
Appointment Scheduling Specialist
Reece Windows and Doors
Patient access representative job in Fort Lauderdale, FL
Are you a dynamic and driven individual looking to join a reputable company in the home improvement industry?Reece Windows and Doors, based in Ft. Lauderdale, FL, is seeking an Appointment Setter for our Call Center to help us spread the word about our high-quality products and services. We are looking for individuals who bring the following to join our team: Exceptional attendance and punctuality, both are essential for maintaining a smooth workflow. A positive and motivated "can do" attitude to the team. A clear and confident speaking voice, coupled with excellent communication skills. The ability to work independently and take initiative. Proficiency in following a proven and simple script. Crucial for effective customer interactions. The desire to overachieve and willingness to learn. Basic computer skills The desire and drive to make MONEY.... Key Responsibilities: Handle outbound and inbound calls to prospective customers, effectively communicating the benefits of our products and services and setting appointments. Respond to inbound leads from prospective customers with a high sense of urgency. Follow a detailed script to qualify each lead accurately, gathering relevant information and identifying their specific needs. Meet or exceed the daily goals established by leadership, consistently delivering exceptional results and contributing to the team's success In return we offer: Full Time Unlimited potential for uncapped bonuses and spiffs! Comprehensive paid training to kickstart your success! 401(K) and full health benefits! Exciting growth opportunities to advance your career! As a family-owned business, we take pride in offering top-notch products, expert installation services, and exceptional customer care. Our team is dedicated to helping homeowners enhance the beauty, comfort, and value of their properties through our extensive selection of windows and doors. Job Type: Full Time Benefits: Health, Vision, and Dental Insurance, 401k Opportunities for advancement Compensation Package: Hourly pay plus commission Weekly Pay (Friday)
$32k-51k yearly est. 60d+ ago
Patient Representative
Clay Eye Physicians & Surgeons
Patient access representative job in Jacksonville, FL
Full-time Description We're Still Growing and Hiring---Come Join our Team! Our Ophthalmic Patient Representatives serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork. Benefits Offered 401K, Dental, Life, Medical, Vision
$24k-30k yearly est. 60d+ ago
Patient Outreach Representative
Palm Medical Centers
Patient access representative job in Bartow, FL
At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of. With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve. Everyday, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients. Overview The Patient Relations Outreach Representative will focus on enrolling new members with Medicare onto the practice by creating engagements in the community, guiding patients on health care coverage options, and developing strategic partnerships. Duties & Responsibilities: Administer marketing tactics through several platforms to develop Medicare patient lead list and enrollment. Marketing methods can be completed face-to-face, telemarketing, patient referrals, community partnerships, etc. Enroll Medicare patients onto Palm Medical Centers as the primary care physician assigned to their HMO health plan. Meet or exceed monthly enrollment target in efforts to contribute to Palm Medical Centers' membership growth. Collaborate with Marketing Department to attend community events, store table-tops and center activations to generate contact lists and work prospective leads. Screen potential members about their healthcare needs. Work with partnered insurance agents and brokers to guide patients on the best health plan selection. Educate the potential members about center services, how to access the services and programs and overall member eligibility. Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour. Work with the Case Management Team for appropriate enrollment strategies. Provide customer service throughout entire length of membership for patient center retention. Represent the Palm Medical Centers brand well. Have full knowledge of the company's services and patient resources. Position Preference: Education: High school or equivalent Experience: Healthcare and/or Marketing Sales Language: English and Spanish preferred. Additional languages a plus. Bilingual not required. Job Type: Full-time Salary: $40,000.00 - $100,000.00 per year Work Remotely No Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Weekends as needed Supplemental pay types: Bonus opportunities Commission pay Work Location: Multiple locations Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.
$23k-30k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Insight Global
Patient access representative job in Altamonte Springs, FL
Must-Haves: ·1 plus year of customer service experience ·High school diploma ·Good communication Plusses: ·Workday Experience ·Call center experience Day-to-Day: This is a customer service position responsible for handling calls related to Workday implementation. The representative will use a provided list of FAQs to resolve inquiries. If the issue is not covered in the FAQs, it will be escalated to Service Desk Tier 1 or Tier 2 for further assistance. Compensation: $17/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$17 hourly 3d ago