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Patient access representative jobs in Fort Collins, CO - 257 jobs

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  • Customer Service Representative- Bilingual Preferred

    Loanmax Title Loans 3.8company rating

    Patient access representative job in Fort Collins, CO

    LoanMax- Customer Service Representative- Bilingual Preferred Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! We are currently hiring for our location at 2030 S College Ave, Fort Collins, CO 80525 Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays! Weekly Pay Health Benefits Paid Holidays Vacations Retention Bonus Paid Time Off Paid On-site Training Competitive Salaries Requirements: Must be at least 18 years old Must be able to work full time Have a high school degree or equivalent Basic computer and data entry experience Collections experience preferred Criminal background check Consumer credit check Drug screen Primary Responsibilities: Provide superior customer service Loan processing Cash handling Collection calls Additional duties as assigned How to Apply: Apply via portal on job website (please include your resume) Requisition Close Date: 1/29/26 Note: Resume must include employment history, employment dates, description of each position, and educational background. Hiring manager will be calling from area code 404 (GA). Please keep an eye out for that area code. Our Background LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.
    $29k-37k yearly est. 6h ago
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  • Customer Service Representative

    Teksystems 4.4company rating

    Patient access representative job in Loveland, CO

    Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications. Provide prompt, accurate answer to order/tracking questions and process order entry requests from customers through telephone, online and email Input customer orders and customer transactions into the company's order entry database Checks and releases various order holds as assigned for the position Assists with requests on pricing, shipping, product availability, terms and conditions and item information Identify and enter sales leads *Qualifications* * 1 to 2+ years of recent experience in customer service, order management/entry, etc. * Ability and desire to work in a fast-paced environment * Coachability is required * Someone technically inclined (does not need to know pivot tables, v look ups, etc.); this is not data manipulation but more accuracy within the order management * Someone who is OK with making mistakes, is patient and can trust the process/self (team will guide them as long as they do the work) * Strong attention to detail and ability to look at many different line items with accuracy * High school diploma or GED required * Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required * Critical thinking and multi-tasking skills required *Job Type & Location*This is a Contract to Hire position based out of Loveland, CO. *Pay and Benefits*The pay range for this position is $22.50 - $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Loveland,CO. *Application Deadline*This position is anticipated to close on Jan 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22.5-22.5 hourly 2d ago
  • Customer Service Representative

    Waste Connections 4.1company rating

    Patient access representative job in Thornton, CO

    Waste Connections is looking for a high energy Customer Service Representative to join our GROWING team in Henderson, Colorado. PAY: $20.00 per hour Plus incentive bonuses that are paid out monthly! WHY YOU NEED TO JOIN US: CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important. INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees. DUTIES AND RESPONSIBILITIES: *Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system. *Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. *Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. *Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints. *Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. *A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed. WORKING CONDITIONS AND PHYSICAL EFFORT: *Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer. *CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards. *Also, long periods spent sitting, typing, or looking at a computer screen are common. MINIMUM JOB REQUIREMENTS: *2 years of Phone Customer Service experience preferred. *Ability to read, write, comprehend and communicate in English. *Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required. *High School Diploma or GED required. To be considered for any of our current openings you must complete an application at . Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
    $20 hourly 4d ago
  • Unit Care Coordinator (Registered Nurse/RN)

    Life Care Center of Longmont 4.6company rating

    Patient access representative job in Longmont, CO

    $6,000 Sign On Bonus! Position requires an on call rotation. Grow with our long term leadership team! The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Nursing diploma (associate's or bachelor's degree in nursing) Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer
    $35k-47k yearly est. 6h ago
  • Life Insurance Specialist - (Boulder) Denver, CO

    The Auto Club Group 4.2company rating

    Patient access representative job in Boulder, CO

    $2,500 Sign-On Bonus Payment Terms: $1,000 paid after 30 days of employment, $1,500 paid after 90 days of employment. Join America's most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure * UNLIMITED LEADS, at no cost * Elevated tiered commissions for the first 12 months * Annual Base Pay $34,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more Why Choose AAA The Auto Club Group (ACG) * Lead generation of 14+ million members * Access to unlimited walk-in traffic and referrals * Online lead generation * Annual Sales Incentive Trip A DAY IN THE LIFE of a Field Life Agent The Auto Club Group is seeking a Field Life Agent who will customarily and regularly be engaged in outside sales activities away from their assigned AAA branch. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members. * Solicit and sell Life & Health insurance and Annuity products under minimal supervision primarily within ACG branch location. * Thorough knowledge of various product features and marketing and sales techniques, achieve established sales goals. * Develop leads and prospects for new accounts through various marketing activities (outbound/inbound phone calls, mailings, referrals, networking, website, seminars, etc.) * Prepare proposals, and close sales of Life, Health, Annuity, Membership, and Financial Services products. * Complete appropriate applications, forms and follow internal processing procedures to ensure transactions are handled in accordance with company policies and practices. * Work collaboratively with others in the Branch to reach business goals, maximize leads, sales opportunities and take advantage of cross-sell opportunities. * Assist Underwriting and Brokerage Departments in satisfying requirements. * Respond to customer inquiries and problems and ensure sound sales practices are used. * Prepare reports documenting prospecting and sales activities, maintain specified production standards and persistency levels for all required products. What it's like to work for The Auto Club Group: * Serve our members by making their satisfaction our highest priority * Do what's right by sustaining an open, honest and ethical work environment * Lead in everything we do by offering best-in-class products, benefits and services * ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable WE ARE LOOKING FOR CANDIDATES WHO * Possession of valid State Life Sales licenses * Ability to take and pass LUTC or CLU coursework * Maintain Life and Health licenses required to sell products * Possession of a valid State driver's license * Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products Education * High School diploma or equivalent Work Experience * Minimum of 2 years' experience with a proven record of successfully soliciting and selling life insurance products * Experience selling intangible products Successful candidates will possess: * Strong working knowledge of Life Insurance and Annuity products and services * Ability to listen to and analyze customer needs and make recommendations to customers that best fit customers' needs and to promote a positive Member experience. * Effectively communicate complex information with prospective clients in a clear manner * Ability to prepare proposals and conduct closing interviews to sell Life and Annuity products. * Assessing and reflecting customer insurance requirements consistent with company standards when writing policies * Ability to perform mathematical calculations to determine premiums and values of Life insurance and financial products * Ability to build and maintain strong relationships with customers * Prospecting and developing new sales opportunities and meeting production requirements * Ability to work collaboratively with all team members to attain business goals. * Strong communication skills with others in the Branch to keep partners and branch management informed on sales and the disposition of any partner generated leads * Understands and can articulate to customers the tax and legal impacts the products have on Members * Strong organization, planning, time management and administrative skills * Representing Auto Club Life in a professional and positive manner * Safely operating a motor vehicle to travel to various locations to attend meetings or community events * Proficient writing skills to compose routine correspondence * Working independently with minimal supervision * Good PC skills including working knowledge of word processing, spreadsheet, presentation, and email. Work Environment * Works in a temperature-controlled office environment. * Limited travel required for community events, with exposure to road hazards and temperature extremes Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $32k-38k yearly est. 5d ago
  • ASC - Patient Experience Representative - Front Desk

    Panorama Eye Care

    Patient access representative job in Fort Collins, CO

    Who We Are At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together! The Role The Surgery Center Patient Experience Representative provides clerical support to the ASC. This position serves many different functions. The primary areas of responsibility include patient admission for surgical /laser procedures), surgical chart preparation for the ASC and coordinating operating room schedules. This position requires excellent organizational and interpersonal skills. Major Responsibilities: Champions the Mission Statement of the Panorama Eye Care Family. Patient Care: Able to work collaboratively with all members of the health care team in the ASC to provide optimal patient care. Customer Service: Able to provide a high level of customer service to patients, visitors, physicians, and staff in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Work Efficiency: Able to multi-task in a fast paced ASC. Ability to think quickly, problem solve, and work on delegated tasks independently. Able to maintain and upgrade office proficiency in all office techniques. Team Work: Able to work collaboratively with all members of the health care . Additional Responsibilities: Patient Admissions- Greets patients, family members, and visitors promptly and courteously. Completes check-in process for procedures. Confirm patient information is complete in-patient chart. Collects payments as necessary indicating as such in computer and prepares copies/receipts for patient and medical records. Keeps patients and family, friends, or caregivers well informed throughout patient's progress at the ASC. Receives phone calls and takes accurate messages or directs calls to the appropriate person/department in a timely manner. Chart Preparation for ASC and Medical Records- Collaborating with pre-surgical team to correct any discrepancies. Assists Health Information Management Coordinator to maintain patient files in an organized system. Coordinating Operating Room (OR) Schedules- Works collaboratively to coordinate OR schedules for the next day's procedures. Prints and distributes confirmed schedules. Requirements Who You Are Minimum requirements include a high school diploma or equivalent with two years of work experience Basic office skills and computer skills are necessary Knowledge of medical office procedures and terminology is desirable This position requires exceptional interpersonal skills as well as strong communication skills, in person, over the phone and through email Must maintain a current BLS certification. Must obtain within 3 months of hire. Advanced Microsoft Office Skills Physical Demands: Ability to be on feet /sit for long periods of time Ability to lift up to 25 pounds Requires the ability to distinguish letters or symbols Requires eye-hand coordination and manual dexterity Ability to raise hands and arms to shoulder level without restriction, pain, or discomfort Ability to bend, stoop and twist without pain of discomfort Ability to perform extended use of phones, computer keyboarding and copiers. Additional Job Details Has a primary work location at 3151 Precision Dr, Fort Collins CO 80528 (Ambulatory Surgery Center) This is a Full-Time Position. Compensation for this role will be $17 - $18 an hour based on experience. Our Growth Opportunities At Panorama Eyecare, we care about our employee's ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow. Our Employee Perks PTO Accruals Start at 3 Weeks Comprehensive Medical and Dental Insurance Company Paid Optical Allowance Company Paid Routine Eye Care Short Term and Long-Term Disability Insurances Educational Allowance Generous Paid Holiday Program 401K With Company Match Join Our Team! Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Apply now and let your passion for excellence and patient well-being shine! EEOC Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law. Salary Description $17- $18 /hr
    $17-18 hourly 15d ago
  • Registration Specialist

    Orthopaedic & Spine Center of The Rockies PC

    Patient access representative job in Fort Collins, CO

    Full-time Description OCR has been the premier provider of orthopaedic care in Colorado, Wyoming, and Nebraska for 55 years! As we continue to grow, we are looking for individuals who share our values and are looking to contribute to our mission and vision. Are you passionate about patient care, team work, and inspiring others? If so, join the specialists in the medicine of motion today! The Registration Specialist performs routine clerical duties associated with registering patients, gathering all necessary insurance and demographic information and obtains appropriate referrals or authorization for patient visits. This position works closely with the Business Office and Front Desk Team Lead to ensure that customer service is first priority at check-in and that all daily tasks are completed in a timely and accurate manner. They must maintain current and up-to-date reference materials on insurance plans as provided. Essential Duties and Responsibilities Greets and checks in visitors and/or vendors to the clinic according to established protocol and directs them to appropriate clinic locations. Ensures clinic is open on time according to the established checklist and adequately staffed for daily volume. Strives for excellent customer service by ensuring that patients and/or visitors to OCR are treated in a professional, courteous manner at all times. Monitors the lobby to ensure that patients are being accommodated. Keeps patients apprised of estimated waiting times. Offers assistance if patients or visitors encounter difficulties. Maintains up-to-date reference materials on insurance plans as provided by the manager. Researches insurance information provided by patient in order to clearly identify participation with OCR and referral requirements. Requirements High School Diploma or equivalent is required. Minimum 1 year experience in customer-facing service position. Medical office reception experience a plus. Working knowledge of Microsoft Office Suite or related software, scheduling and medical records software, and similar computer applications. Ability to quickly learn multi-line phone system. Core competencies in customer service, interpersonal skills, communication, teamwork, attendance/punctuality and confidentiality. Physical Requirements The work environment is the typical office environment. The employee must be able to complete their work satisfactorily in an environment where there are significant distractions, including staff, patients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel objects, tools, or controls up to 8 hours a day. The employee frequently is required to talk or hear and must be able to speak articulately. The employee is occasionally required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 25 pounds and should do so in a sound and safe manner. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Benefits: Medical, Dental, & Vision coverage Life and AD&D Insurance Retirement savings and profit-sharing plan participation Employee Assistance Program Paid Holidays & Paid Time Off Company-sponsored events Annual merit increases **Benefit eligibility is dependent on employment status, and a waiting period may apply Orthopaedic & Spine Center of the Rockies (OCR) is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. OCR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual experience and qualifications, without regard to a person's race, color, age, sex, gender identity, gender expression, marital status, sexual orientation, religion, creed, national origin, the presence of any physical or mental disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran, or any other protected status. Applications will be accepted until the position is filled; to receive full consideration, please apply by January 5, 2026. Salary Description $16.00-$23.00
    $23k-31k yearly est. 52d ago
  • Patient Advocate I

    Orthopedic Centers of Colorado 4.1company rating

    Patient access representative job in Superior, CO

    The Patient Advocate is responsible for ensuring the clinic meets the required standards to be successful. This includes HIPAA rules, OSHA rules, Compliance rules and regulations against fraud and abuse. Assignments are made in terms of broad goals and objectives and the incumbent must apply considerable decision making and independent judgement in daily activities. ESSENTIAL FUNCTIONS: Eligibility check Fixing charts/mistakes Phreesia appointment validations; cancellation/reschedules Pre-registration Recognize, greet and register patients in a polite, prompt and helpful manner ProviderFlow Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously Verify current informational statuses and collect insurance information, demographic information and signatures as needed REQUIRED QUALIFICATIONS AND SKILLS: Minimum of two years' experience in healthcare setting Knowledge of medical office procedures knowledge of computer systems and applications Knowledge of grammar, spelling and punctuation Skills in operating business office machines Skills in answering the telephone in a professional manner Ability to read, understand and follow oral and written instruction Ability to establish and maintain working relationships with patients, employees and the public PAY & BENEFITS: Medical, Dental and Vision Insurance Generous PTO package and paid holidays Company-paid life insurance and long term disability insurance Ability to purchase accident insurance, short and long-term disability insurance. Opportunities for internal training and development Retirement Plan eligibility after one month of service with eligibility in company profit sharing Most positions offer Monday - Friday work schedules WORKING CONDITIONS: Typical business office environment Possibility of local travel Constant viewing of computer monitor, mousing and typing Frequent standing, walking and sitting Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus Hours of business are Monday - Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job Salary Description $21 - $24 per hour
    $21-24 hourly 60d+ ago
  • Patient Care Coordinator (Front/Call Center)

    Alpine ENT

    Patient access representative job in Loveland, CO

    ALPINE EAR NOSE & THROAT IS GROWING! Alpine Ear, Nose, & Throat is proud to offer consolidated services of ENT, audiology, allergy and vestibular therapy. Our nine board-certified physicians have been serving Northern Colorado for a combined total of over 40 years. We have offices in Fort Collins, Greeley, and Loveland. Our physicians seek to provide the highest quality patient care and strongly believe in the patient-physician relationship. We are currently seeking Patient Care Coordinators for our Front Desk & Call Center. The ideal candidate must have the ability to speak clearly and distinctly, with a friendly, courteous tone. Candidates must also be able to use good listening skills to put callers at ease and obtain accurate, complete information. Must be able to do all of this in a fast-paced medical environment. Ability to multi-task is a must. Accuracy and good customer service are key in this position. Experience preferred but not required. Job Description: Greet and register patients, answering phones for a busy ENT office, scheduling appointments, creating patient accounts with accuracy. Edit data within the patient accounts, communicating with our team regarding patient appointments, triaging calls to the appropriate staff members, following practice guidelines to effectively schedule patients, collecting and verifying insurance information and making sure it is accurate in all patient accounts. Collects payments and balances from patients and correctly balances all collected monies against receipts. Ensures confidentiality of medical records and patient information, among other duties. Competitive salary and benefits! Please include a cover letter with your resume. No phone calls please. Job Type: Full-time Salary: $19.00 - $24.70 per hour Benefits: 401(k) matching Dental/Vision and Medical insurance Life insurance Paid time off Schedule: Monday to Friday Education: Minimum: High school or equivalent Work Location: In person.
    $19-24.7 hourly 60d+ ago
  • Patient Access Representative I

    Cheyenne Regional Medical Center 4.3company rating

    Patient access representative job in Cheyenne, WY

    This position will be a float position for Patient Access with variable days and times for scheduling purposes. A Day in the Life of a Patient Access Representative I: The Patient Access Representative I will have continual and direct patient contact and perform diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. This position discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador. Why work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance program Here Is What You Will Be Doing: Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications. Obtains required admission information such as patient insurance/financial information, demographics and ensures an accurate medical record is created. Promotes accurate billing information and dissuades fraudulent use of insurance. Obtains necessary signatures for consent for services and mandatory Medicare and Tricare documents. Communicates with third parties to coordinate authorized hospital services. Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company. Assists walk-in patients that are not scheduled if patient has a physical order or it is already displayed in EPIC and test does not require a future appointment. Enters order, and schedules patient to have test done. Reviews price estimates and collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process. Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information. Processes correspondence and return mail. Directs and escorts patients and visitors to appropriate departments. Scans items in a timely and efficient manner. Ensures that patient name, encounter number and medical record number are documented on each page of the medical record 100% of the time. Performs qualitative and quantitative analysis. Desired Skills: Excellent written, verbal, and interpersonal communication skills Proficient reading, writing, and math skills Ability to multi-task and work well within stressful environment Strong problem-solving skills Ability to read and comprehend reports, studies, and government regulations and guidelines Here Is What You Will Need: High school diploma (or equivalent certificate from an accredited program) or higher 3 Months: (Behavioral Health Department Only) Crisis Intervention (CPI) training within 3 months of start date Nice to Have: Customer Service Experience Telephone communication, 10-key and computer experience Patient Access experience About CRMC: Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
    $28k-32k yearly est. 54d ago
  • Patient Care Coordinator

    Invision Sally Jobe

    Patient access representative job in Windsor, CO

    Patient Care Coordinator | Windsor, CO Reporting to RIA Endovascular Practice Director Radiology Imaging Associates (RIA) is comprised of over 100 radiologists. All with exceptional skill and expertise, most are fellowship-trained in their field of specialty for additional certification. We are dedicated to accurate and efficient patient diagnoses no matter their condition. Our interventional radiologists perform some of the most leading-edge treatments available today. We partner with primary care physicians and hospitals across Colorado, Kansas, Nebraska, and Hawaii to provide a resource for both patients and physicians. Primary Responsibilities: Greet and register patients Schedule and coordinate procedures and appointments Ensure appropriate insurance verification and copay collection Address patient and referring office concerns through direct answer or triage to others as appropriate Bring patient back to their exam room as needed Load radiology images into Intelleviewer Serve as a resource to patients who have financial concerns about their procedures by triaging them to appropriate resources within RIA/ISJ/HCA Contact referring physician offices to obtain orders and relay any other necessary information Assist billing office by collecting pertinent information from patients and match all necessary insurance information and reports to send to billing office. Inform billing office of any issues or delays Discuss patient insurance and expected service costs Compose and/or transcribe various letters, memos and reports within prescribed time frames Pull procedure and office visit reports Various clerical duties as assigned Efficiently respond to high call volume with excellent customer service skills Must be able to read, write, and speak in English Requirements: High School Diploma or GED Strong knowledge of insurance authorization processes 2-3 years medical office experience preferred Strong organizational and multitasking skills Solid knowledge of medical terminology Quick learner with the ability to understand Interventional Radiology procedures. Excellent communication skills, both written and verbal Must be proficient with Microsoft Office (Outlook, Word, and Excel) Why RIA? Be part of one of the premier medical practices in America Join our fast-paced team environment Play a key role in defining the Radiology market Competitive salary and benefits package Compensation is between $18.50 and $22.70/hr In accordance with Colorado law, the range provided is Radiology Imaging Associate's reasonable estimate of the base compensation for this role, and is based on non-discriminatory factors such as experience, knowledge, skills, and abilities. This position will accept applications on an ongoing basis and will remain open until filled. Our Benefits Include: Medical, dental, and vision insurance Term life insurance, AD&D, and EAP Long Term Disability Generous Paid Time Off Paid holidays Voluntary income protection options (ie. supplemental life insurance, accident, critical illness) Profit-sharing 401(k) retirement plan Tuition reimbursement Full-time employees will become eligible for benefits on the 1st day of the month following 30 days of employment. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. PRN employees are not eligible for benefits.
    $18.5-22.7 hourly 26d ago
  • Patient Access Representative I

    Memorial Hospital of Laramie County 4.2company rating

    Patient access representative job in Cheyenne, WY

    Job Description A Day in the Life of a Patient Access Representative I: The Patient Access Representative I will have continual and direct patient contact and perform diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. This position discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador. Why work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance program Here Is What You Will Be Doing: Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications. Obtains required admission information such as patient insurance/financial information, demographics and ensures an accurate medical record is created. Promotes accurate billing information and dissuades fraudulent use of insurance. Obtains necessary signatures for consent for services and mandatory Medicare and Tricare documents. Communicates with third parties to coordinate authorized hospital services. Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company. Assists walk-in patients that are not scheduled if patient has a physical order or it is already displayed in EPIC and test does not require a future appointment. Enters order, and schedules patient to have test done. Reviews price estimates and collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process. Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information. Processes correspondence and return mail. Directs and escorts patients and visitors to appropriate departments. Scans items in a timely and efficient manner. Ensures that patient name, encounter number and medical record number are documented on each page of the medical record 100% of the time. Performs qualitative and quantitative analysis. Desired Skills: Excellent written, verbal, and interpersonal communication skills Proficient reading, writing, and math skills Ability to multi-task and work well within stressful environment Strong problem-solving skills Ability to read and comprehend reports, studies, and government regulations and guidelines Here Is What You Will Need: High school diploma (or equivalent certificate from an accredited program) or higher 3 Months: (Behavioral Health Department Only) Crisis Intervention (CPI) training within 3 months of start date Nice to Have: Customer Service Experience Telephone communication, 10-key and computer experience Patient Access experience About CRMC: Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
    $28k-34k yearly est. 4d ago
  • Patient Financial Advocate

    SCL Health 4.5company rating

    Patient access representative job in Brighton, CO

    Hours are Saturday/Sunday 9:30-6, Monday-Wednesday 1:30-10. We are offering a $1,000 sign on bonus You. You bring your body, mind, heart and spirit to your work as a Patient Financial Specialist. Your attention to detail is tangible: you take pride in your work. You have a passion for assisting others navigate various public benefit programs. You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible. Us. System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve. Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning. We. Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity. We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing. We're proud of what we know, which includes how much there is to learn. Your day. As a Patient Financial Specialist, you need to know how to: Meet with patients and screen for potential Medicaid/State Public Benefit eligibility according to state based guidelines. Complete and submit appropriate applications to Department of Human Services or MA Site as applicable. Follow up through determination. Educate patients about the Affordable Care Act, including potential eligibility during both open enrollment and in the situation of a life qualifying events. Explain qualified health plans, essential health benefits, differences in plan affordability, premium tax credits, and cost sharing. Assist individuals navigating through the web based State or Federal Marketplace. Meet with patients to review and process financial assistance applications. Ensure completeness, verify supporting documentation, run credit reports and determine eligibility. Provide procedure Price Quotes to patients. Assist uninsured expectant mothers who are ineligible for public benefits to sign up for SCL Health's Uninsured Maternity Program. Assist patients with Prescription Reimbursement programs. Provide patients with an Explanation of Benefits and answer questions related to coverage and billing. Complete Point of Service Collections of co-pays, deductibles, and deposits. Arrange payment plans and process contract payments in Wells Fargo system and Epic. Your experience. We hire people, not resumes. But we also expect excellence, which is why we require: High School Diploma or equivalent Current Certified Application Counselor (CAC) and Certified Application Assistant Site (CAAS) certifications Minimum of one (1) year of experience in hospital site financial counseling, hospital/medical office, medical insurance and/or customer service Demonstrated understanding of state and federal programs available Demonstrated knowledge of Medicaid, Medicare, SSDI, and SSI qualification Demonstrated knowledge and understanding of the 501r regulation Demonstrated knowledge of Connect for Health Colorado programs and the ability to maintain certification Preferred: Previous Certified Application Counselor training (CAC) - State and/or Federal At least two (2) years of experience in hospital site financial counseling, hospital/medical office, medical insurance and/or customer service Your next move. Now that you know more about being a Patient Financial Specialist on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place. Same Posting Description for Internal and External Candidates
    $32k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Access Acute Representative Float PRN

    Intermountain Health 3.9company rating

    Patient access representative job in Northglenn, CO

    A Patient Access Representative I - Float is responsible for traveling to regional locations as staffing dictates and providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality. This is a PRN position "As Needed" **Essential Functions** + Greet and assist patients and visitors in a courteous and professional manner. + Obtain and verify patient demographic, financial, and insurance information. + Register and schedule patients for appointments, tests, and procedures. + Collect and process co-pays, deductibles, and balances due at the time of service and complete end-of-day balance process. + Provide patients with information on financial assistance, payment plans, and charity care. + Explain and obtain signatures on consent forms, policies, and disclosures. + Responsible for ensuring the adherence to Federal and state regulations, including the Emergency Medical Treatment and Labor Act (EMTALA). + Requires a strong understanding of regulatory requirements, insurance protocols, and hospital policies to safeguard patient rights and ensure compliance. + Provide patients with directions, maps, and parking information. + Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care. + Document and update patient records in the electronic health system. + Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications. **Skills** + Interpersonal Skills + Customer Service + Insurance Verification + Computer Literacy + Payment Processing + Medical Billing + Problem Solving **Qualifications** + High School diploma or equivalent is preferred. + Demonstrated proficiency in computer skills including Microsoft Office, internet and email required. + Experience with Epic preferred. + Customer service experience, preferably in a healthcare setting, is required. + Demonstrated ability to work in a fast-paced environment. **Physical Requirements** + Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require caregivers to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Northglenn Healthcare Pavilion **Work City:** Northglenn **Work State:** Colorado **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $27.45 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $30k-34k yearly est. 6d ago
  • Front Desk Coordinator - Boulder

    The Joint 4.4company rating

    Patient access representative job in Boulder, CO

    Front Desk Wellness Coordinator - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities * Greet and check in patients, providing a friendly and professional first impression * Manage the flow of patients through the clinic in a timely, organized manner * Present and sell wellness plans and membership packages confidently and accurately * Support the clinic's sales goals by converting new and returning patients into members * Answer phone calls and assist with appointment scheduling and patient inquiries * Re-engage inactive members and maintain up-to-date patient records using POS software * Assist with clinic marketing efforts and community outreach * Maintain a clean, organized front desk and clinic environment * Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications * High school diploma or equivalent required * Minimum one year of customer service and sales experience preferred * Strong phone, computer, and multitasking skills * Energetic, motivated, and confident in a goal-driven environment * Positive attitude with a team-oriented mindset * Must be able to stand/sit for long periods and lift up to 50 pounds * Office management or marketing experience is a plus Compensation and Benefits * Starting pay: $16 per hour + Bonus * Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
    $16 hourly 30d ago
  • Patient Specialist

    Sunrise Community Health Center 4.1company rating

    Patient access representative job in Evans, CO

    Application Deadline: Accepted on an ongoing basis. Founded in 1973, Sunrise Community Health is dedicated to delivering high quality, affordable healthcare to Weld, Larimer, and surrounding counties in northern Colorado. With exceptional providers and convenient locations, we support each patient's journey to wellness and are committed to our community's health and well-being. Patient Specialist The Patient Specialist greets and registers patients for treatment in the clinic by preparing forms, verifying insurance benefits, and explaining financial requirements to patients. Provides support with the daily activities of the medical office including filing, phone coverage, appointment scheduling, registration, and patient referrals. Position Summary: With a Quality , Customer First , and Compassionate approach, The Patient Specialist will: Greet patient and confirm prescheduled procedures. Collect basic patient information, such as name and address or verify information is already in the computer for the patient. Coordinate patient flow with enrollment, handing out documentation needed. Collect or verify billing information for the patient. Review the patient's insurance card to ensure it is valid, make copies of the insurance card and the patient's identification card. Enter and update billing information in the computer. Collect patient co-pay, amount due and provide patient with a receipt. Reconcile daily cash reports and counsel patient on account balances. Print admissions form, release form and insurance form. Instruct patient to read and sign each form and answer patient questions. Inspect forms to ensure each has a signature and make copies of each form for the patient. Electronically scan the signed forms and attach them to the patient's record in the computer and file original, signed forms. Answer, screen phone calls, provide information, and direct calls to appropriate parties or take message. Schedule appointments and enter appointment date and time into computer. Conduct reminder calls to patients. Distribute patient surveys according to guidelines. Support team to meet patient needs. Assist team to maintain proper clinic flow. Monitor patient wait time. Minimum Qualifications: High School Diploma or general education degree (GED), Associate Degree in Medical Staff Services Management 1-3 years related on the job experience and/or training; or equivalent combination of education and experience. Bilingual English/Spanish Preferred Perks and Benefits: At Sunrise, we pride ourselves in over 50 years of exceptional support to our community and employees. Sunrise is dedicated to guiding every employee towards professional growth and development by supporting them through training and tuition reimbursement. We value a healthy work life balance by providing generous paid time off. Employee opinions are valued, and we listen to employees through employee engagement surveys and the sharing of diverse ideas! Sunrise Community Health offers a generous range of benefits. Generous PTO and Leave Times: Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave) Health, Medical, and Wellness Benefits: Medical Insurance Dental & Vision Insurance Basic Life & AD&D Insurance Voluntary Life Insurance Long-Term Disability (LTD) FSA Medical Flexible Spending Account FSA Dependent Care Spending Account Employee Assistance Program Financial Benefits: Competitive 401K Plan Loan Forgiveness Programs* Referral Bonus Professional Development: Tuition and Training Reimbursement Agency Wide Training Master Class Subscription Get Involved: Employee Recognition Programs * Providers can apply for the State or Federal loan repayment program. Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position. Influenza (Flu) Vaccines are required for ALL staff. COVID vaccine is highly encouraged. Sunrise Community Health is an Equal Opportunity Employer. We value a diverse, inclusive workforce that enriches our culture and our mission to provide affordable access to quality healthcare for all. Qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Accommodations are available for applicants with disabilities.
    $38k-44k yearly est. Auto-Apply 4d ago
  • Patient Experience Representative - Front Desk

    Panorama Eye Care

    Patient access representative job in Fort Collins, CO

    Full-time Description Who We Are At Eye Center of Northern Colorado, a Panorama Eyecare company, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together! The Position: As a Patient Experience Representative - Front Desk at Panorama Eyecare, you will play a pivotal role in our mission to deliver the best eyecare. You'll be part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role. The Role The successful Patient Experience Representative for the front desk will contribute to the fulfillment of Panorama Eyecare's mission statement by greeting, making appointments, and checking patients in and out for each doctor in a friendly, organized, and efficient manner. They are also responsible for facilitating smooth patient flow within the office by following established office guidelines and serving as a general information source for patients. Greets patients upon their arrival to the office. Verifies patient information and confirms insurance information and referral status/authorizations. Obtains and retains knowledge of insurance company participation and requirements. Registers patients correctly and completely in computer, providing consistency for patient listing and billing information. Answers general questions for patients following established guidelines. Prints route slip for appropriate resource to proper location. Schedules all in-office appointments per recalls on route slips. Maintains awareness of schedule and problem solves when needed. Collects payments from patients and correctly balances all collected monies against receipts. Answers questions regarding insurance billing and office financial policies. Generates and dispenses tokens for the Patient Portal for every patient. Enters recalls in computer for future appointments. Assists patients as needed with calling for transportation, writing checks, dialing phone numbers, etc. Directs patients to appropriate locations- main waiting room, optical, restrooms, ASC, etc. Maintains the goal of providing the highest level of customer service to patients. Assists in maintaining work area and reception area including making coffee, organizing magazines, picking up trash on floors… Basic understanding of phone etiquette, understanding how to differentiate inner-office or outer-office calls; able to transfer calls successfully to the correct department. Takes initiative when there is a task that needs to be completed. Does not remain idle when there is work to be done. Ensures confidentiality of medical records and patient information Other duties as assigned. Requirements Who You Are High school diploma or GED. Previous experience in a medical office setting preferred. Word processing/computer scheduling experience. Knowledge of typical office work environment. Previous customer service experience preferred. Additional Job Details Able to commute to all Eye Center of Northern Colorado clinics, including Precision, Fox Run, Prospect, and Skyline. This is a Full-Time Position. Compensation for this role will be $17 - $18 an hour based on experience. Our Growth Opportunities At Panorama Eyecare, we care about our employee's ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow. Our Employee Perks PTO Accruals Start at 3 Weeks Comprehensive Medical and Dental Insurance Company Paid Optical Allowance Company Paid Routine Eye Care Short Term and Long-Term Disability Insurances Educational Allowance Generous Paid Holiday Program 401K With Company Match Join Our Team! Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Apply now and let your passion for excellence and patient well-being shine! EEOC Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law. Salary Description 17- 18 / hr
    $17-18 hourly 18d ago
  • Patient Advocate I

    Orthopedic Centers of Colorado 4.1company rating

    Patient access representative job in Louisville, CO

    Job DescriptionDescription: The Patient Advocate is responsible for ensuring the clinic meets the required standards to be successful. This includes HIPAA rules, OSHA rules, Compliance rules and regulations against fraud and abuse. Assignments are made in terms of broad goals and objectives and the incumbent must apply considerable decision making and independent judgement in daily activities. ESSENTIAL FUNCTIONS: Eligibility check Fixing charts/mistakes Phreesia appointment validations; cancellation/reschedules Pre-registration Recognize, greet and register patients in a polite, prompt and helpful manner ProviderFlow Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously Verify current informational statuses and collect insurance information, demographic information and signatures as needed REQUIRED QUALIFICATIONS AND SKILLS: Minimum of two years' experience in healthcare setting Knowledge of medical office procedures knowledge of computer systems and applications Knowledge of grammar, spelling and punctuation Skills in operating business office machines Skills in answering the telephone in a professional manner Ability to read, understand and follow oral and written instruction Ability to establish and maintain working relationships with patients, employees and the public PAY & BENEFITS: Medical, Dental and Vision Insurance Generous PTO package and paid holidays Company-paid life insurance and long term disability insurance Ability to purchase accident insurance, short and long-term disability insurance. Opportunities for internal training and development Retirement Plan eligibility after one month of service with eligibility in company profit sharing Most positions offer Monday - Friday work schedules WORKING CONDITIONS: Typical business office environment Possibility of local travel Constant viewing of computer monitor, mousing and typing Frequent standing, walking and sitting Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus Hours of business are Monday - Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job Requirements:
    $32k-38k yearly est. 2d ago
  • Patient Access Representative I

    Memorial Hospital of Laramie County 4.2company rating

    Patient access representative job in Cheyenne, WY

    Job Description This position will be a float position for Patient Access with variable days and times for scheduling purposes. A Day in the Life of a Patient Access Representative I: The Patient Access Representative I will have continual and direct patient contact and perform diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. This position discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador. Why work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance program Here Is What You Will Be Doing: Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications. Obtains required admission information such as patient insurance/financial information, demographics and ensures an accurate medical record is created. Promotes accurate billing information and dissuades fraudulent use of insurance. Obtains necessary signatures for consent for services and mandatory Medicare and Tricare documents. Communicates with third parties to coordinate authorized hospital services. Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company. Assists walk-in patients that are not scheduled if patient has a physical order or it is already displayed in EPIC and test does not require a future appointment. Enters order, and schedules patient to have test done. Reviews price estimates and collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process. Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information. Processes correspondence and return mail. Directs and escorts patients and visitors to appropriate departments. Scans items in a timely and efficient manner. Ensures that patient name, encounter number and medical record number are documented on each page of the medical record 100% of the time. Performs qualitative and quantitative analysis. Desired Skills: Excellent written, verbal, and interpersonal communication skills Proficient reading, writing, and math skills Ability to multi-task and work well within stressful environment Strong problem-solving skills Ability to read and comprehend reports, studies, and government regulations and guidelines Here Is What You Will Need: High school diploma (or equivalent certificate from an accredited program) or higher 3 Months: (Behavioral Health Department Only) Crisis Intervention (CPI) training within 3 months of start date Nice to Have: Customer Service Experience Telephone communication, 10-key and computer experience Patient Access experience About CRMC: Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
    $28k-34k yearly est. 25d ago
  • Patient Serivce Representative

    Intermountain Health 3.9company rating

    Patient access representative job in Lafayette, CO

    The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. **Essential Functions** . + Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care. + Documents all phone calls accurately and completely in the electronic medical record (EMR). + Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. + Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients. + Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization . + Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. + Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved. **Skills** + Professional etiquette and communication. + Collaboration / Teamwork + Confidentiality + Customer service + Resolving patient needs + Computer literacy + Time management + Critical thinking/situational awareness + Cash management **Minimum Qualifications** + Six months of customer service experience involving interactions with customers. + Demonstrated basic computer skills involving word processing and data entry. + Professional manner and strong interpersonal and communication skills. + Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. + Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. **Preferred Qualifications** + One year of customer service experience involving interactions with customers in person and by phone. + Billing and collections experience. + Computer literacy in using electronic medical records (EMR) systems and other relevant software. + High school diploma or GED preferred. + Multilingual **Physical Requirements** + Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + Position may require standing for long periods of time, lifting supplies + May assist patients into/out of the clinic. **Location:** Good Samaritan Medical Office Pavilion **Work City:** LaFayette **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $30k-34k yearly est. 11d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Fort Collins, CO?

The average patient access representative in Fort Collins, CO earns between $27,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Fort Collins, CO

$34,000

What are the biggest employers of Patient Access Representatives in Fort Collins, CO?

The biggest employers of Patient Access Representatives in Fort Collins, CO are:
  1. UCHealth
  2. UC Health
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