Facilities Management Representative (FMR)
Patient access representative job in Roanoke, IN
Sponsorship: GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Work Arrangement: This role is categorized as onsite. The successful candidate is expected to report to their assigned GM worksite, five days per week and to respond to the site in the event of an emergency after hours, on weekend or holidays.
The Role:
This position works very closely with the Fort Wayne Assembly plant staff, plant operations, and General Motors Sustainable Workplaces (SW) leadership to maintain the facility and grounds, drive continuous improvement, coordinate facilities maintenance activities, manage projects, and drive safety culture in all activities.
What You'll Do:
Supports all relevant and associated GM Workplace Safety System processes [Safety Contractor Management, Working at Heights, Management of Change, Emergency Response]
Support Business Plan Deployment (BPD) in facility operations [Safety, People, Quality, Responsiveness, Cost, Environment]
Support sustaining Global Manufacturing System (GMS) BIQ4 status
Apply business acumen to facility operations [staffing, contracts, risk management, business continuity]
Coordinate all activities of the Service Agreement Provider and subcontractors for janitorial and facilities maintenance.
Support environmental requirements and initiatives.
Timely and accurate financial reporting, order/contract administration and spending forecasting.
Your Skills & Abilities (Required Qualifications):
Bachelor's degree in engineering or equivalent experience.
3+ years of experience in facilities and/or manufacturing operations
Experience in equipment repair and maintenance
Experience with Maximo maintenance database, SAP/Ariba purchasing system, timekeeping systems (Kronos/UKG Pro)
Experience with Building Management Systems
Ability to work flexible hours and weekends as required
Ability to lead focused teams in complex situations
This role may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Auto-ApplyPatient Access Service Associate - Emergency Department
Patient access representative job in Decatur, IN
Patient Access Service Associates are a critical resource in the hospital's revenue cycle. The information gathered by a registrar constitutes 50% of the claim information submitted to a third-party payer for reimbursement. The completeness and accuracy of their work has a direct impact on the hospital's cash flow and the patient's customer experience related to a hassle-free billing process. Registrars register patients for inpatient and outpatient services throughout the hospital. The process includes gathering information from patients, validating received information with insurance carriers, determining benefits, estimating out-of-pocket costs for the patient, and completing forms with the patient in accordance with federal and state regulations. In addition, registrars also participate in the department's quality assurance/monitoring program by auditing registrations completed by other registrars.
Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date!
Requirements:
24 hours per week - First Shift
Saturday & Sunday from 7:00 am to 7:00 pm
Prior registration experience preferred
Insurance knowledge preferred
Bill of Material
Patient access representative job in Middlebury, IN
Winnebago Industries is a leading manufacturer of outdoor lifestyle products under the iconic Winnebago, Grand Design, Chris-Craft, Newmar, and Barletta Boats brands. Our 6,300+ team members across Iowa, Indiana, Minnesota, and Florida deliver on our vision to be the trusted leader in outdoor lifestyle solutions by providing unmatched innovation, quality, and service in the industries we engage.
We believe our employees are our most valuable asset, and we are committed to providing a safe and engaging environment where you can be passionate about the work you do and have opportunities to learn and grow.
Primary Objective of Position: Manage and oversee the Bill of Material (BOM) process for respective product lines. Work closely with the Product, Purchasing, Operations, and Customer Service departments.
Key Areas of Responsibility
* Create, set up, and maintain an accurate BOM based on engineering prints and product information for new models, assemblies, or features
* Conduct BOM audits to monitor accuracy
* Identify and search for appropriate parts and assemblies
* Reconcile the BOM with the Purchasing page prior to release
* Add BOM portion to the AX configurator
* Create and maintain all part numbers requested by purchasing/engineering/parts & service
* Update Active BOM's through PCN changes, plant requests and print updates
* Partake in all BOM, AX and training related to the BOM position
* Perform numerical calculations and work with details. Requires the ability to read and understand blueprints.
* Assist with Work in Process inventory
* Provide BOM related support for Product Development, Engineering, Customer Service and Design
* Monthly valuation of Cost of Goods Sold
* Analyze/explain monthly cost differentials and develop/implement cost saving initiatives
* Assist in set up and audit of plant inventories
Education & Experience
* High School Diploma
* Proficient with Microsoft Office (Word, Excel, Outlook) and Database Managed Software
* AX Dynamics experience preferred, but not required
* Able to work independently as well as with a team
* Experience in a fast-paced environment and multitasking is a plus
* Read engineering prints a plus
* 1-2 years related experience in RV manufacturing environment preferred
Physical Demands
* Ability to work early hours with flexible schedule as needed
* Office sitting and standing environment
* Able to move in and around an RV on the production floor to look for component part use/application
* Position may require sitting for long periods of time
* Keyboarding
At Winnebago, we believe ALL people are leaders and hold each other accountable to high expectations.
Leadership Expectations:
* Connect with Purpose
* Be inclusive; seek out different perspectives.
* Focus on the Customer; put yourself in the customer's shoes.
* Communicate Clearly; say what needs to be said and listen.
* Execute with Excellence
* Explore Possibilities; ask, "What if?" and embrace new ideas.
* Set Direction; prioritize, plan, and align; balance thinking and action.
* Drive Results; get the right things done; work with a sense of urgency.
* Build the Future
* Transform the Road Ahead; anticipate opportunities; seek new opportunities for continuous improvement.
* Navigate Change; be agile and flexible; take on new challenges.
* Inspire Growth; help each other improve; commit to personal development.
If you are the right candidate for this position, as a Winnebago Team Member you will be eligible for the following benefits:
* Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
* Health Savings Account (HSA)
* Flexible Spending Account (FSA)
* 401(k) with match
* Employee Stock Purchase Program
* Tuition Reimbursement
* Holiday and Vacation Pay
Winnebago Towables is an Equal Opportunity Employer.
Patient Care Coordinator
Patient access representative job in Warsaw, IN
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
* Bilingual is preferred
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator
Patient access representative job in Fort Wayne, IN
Job DescriptionSalary:
Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered.
Learn more:
middletondentistry.com
AtMiddleton Family Dentistry, we believe in more thanjust greatdental care, we believe increatinglonglastingrelationshipswith our patients and our team.Weregrowing and seeking anexceptional Patient Care Coordinator to join our front office team. Ifyoureorganized, personable, and passionate about providingan excellentpatient experience,wedlove to meet you.
About the Role
As our new Dental Administrative Talent,youllbe the first warm smile patients see and the guiding hand that helps them feel at ease.Youllplay avital role in scheduling, billing, treatment coordination, and supporting the clinical team, all while ensuring every patient feels like part of our family.Our ideal candidate embodies our 5 core values:dedication, excellence, positivity,teamworkand honesty (DEPTH).We are looking for someone who is excited to develop their skills and who shares our core values!
Example of What You'll Do as a Patient Care Coordinator
Greet patients and answer phones with warmth and professionalism
Manage the appointment schedule with accuracy and efficiency
Verify patient formsand insurance policies, present financial options, and process claims
Support a smooth and welcoming patient check-in/check-out experiencewith Disney like Service
Help keep systems and records organized and up to date
Follow up with patient post op care
Collaborate with clinical and admin team members to provide seamless care
What Were Looking For in a Patient Care Coordinator
Prior experience in dental or medical administration preferred
Excellent communication and customer service skills
Tech-savvy and comfortable with dental software (Dentrixand Microsoft)
Ability to multitask with grace and stay organized under pressure
A positive attitude, team spirit, and a love for helping others
What We Offer to our Patient Care Coordinators
A supportive and joyful work environment
Ongoing training and opportunities for growth
Competitive pay and benefits package
Work-life balance and a team thattruly cares
Why Middleton?
At Middleton Family Dentistry, we blendmodern technologywithcompassionate care. From toddlers to grandparents, we serve generations of families with integrity, kindness, and clinical excellence.As a valued team member, your workwill have a lasting impactinthe lives of others, andyoullbe supported every step of the way.At this practice, YOUR VOICE MATTERS!
Our team members typically stay with our work family for an average of 6 years. Our team members had the following to say about why they love our practice:
"The practice truly feels likea family. Everyone helps each other whenever possible and cares for each other.
I love that there are no bad questions, everyone is always willing to help me and guide me to the right person for the question."
"We really do what is best for our patients, I love that we are ethical and kind/compassionate.
Ready to Apply?
Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered.
You can follow up your application on our careers page at middletondentistry.com. We are really looking forward to hearing from you!
Patient Access Service Associate - Emergency Department
Patient access representative job in Decatur, IN
Job Description
Patient Access Service Associates are a critical resource in the hospital's revenue cycle. The information gathered by a registrar constitutes 50% of the claim information submitted to a third-party payer for reimbursement. The completeness and accuracy of their work has a direct impact on the hospital's cash flow and the patient's customer experience related to a hassle-free billing process. Registrars register patients for inpatient and outpatient services throughout the hospital. The process includes gathering information from patients, validating received information with insurance carriers, determining benefits, estimating out-of-pocket costs for the patient, and completing forms with the patient in accordance with federal and state regulations. In addition, registrars also participate in the department's quality assurance/monitoring program by auditing registrations completed by other registrars.
Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date!
Requirements:
24 hours per week - First Shift
Saturday & Sunday from 7:00 am to 7:00 pm
Prior registration experience preferred
Insurance knowledge preferred
Patient Care Coordinator-Ft. Wayne, IN
Patient access representative job in Fort Wayne, IN
Lowe Audiology, part of Alpaca Audiology - AudioNova
4720 E. State Blvd. Fort Wayne, IN 46815
Currently pays: $17.00 - $18.00an hour + Sales Incentive Program!
Hours: 3 days per week, 8:30am - 5:00pm/24 hours per week
What We Offer:
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Patient Care Coordinator-Ft. Wayne, IN
Patient access representative job in Fort Wayne, IN
Lowe Audiology, part of Alpaca Audiology - AudioNova 4720 E. State Blvd. Fort Wayne, IN 46815 Currently pays: $17.00 - $18.00an hour + Sales Incentive Program! Hours: 3 days per week, 8:30am - 5:00pm/24 hours per week What We Offer:
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Patient Access Representative, ASC
Patient access representative job in Goshen, IN
Reporting to the ASC Manager, this position is responsible for accurately reviewing incoming orders, authorizations and determine if the information received is complete and aligns with procedure being scheduled. This position is responsible for accurately obtaining complete demographics, insurance, and financial information on all patients scheduled for outpatient services. This position is responsible for communicating with patients any financial responsibility related to the procedure. This position will assist with scheduling multiple appointment types for outpatient services with accuracy and timeliness.
Position Qualifications
Minimum Education: High school graduate or equivalent with current computer technology and knowledge of medical terminology, and medical billing terminology.
Preferred Education: Certification in medical terminology, anatomy or Medical Assistant certification, certification in Patient Access related area
Minimum Experience: 2 years of job-related experience in the healthcare industry.
Preferred Experience: 2+ years of job-related experience in a clinical healthcare position
Billing Representative - Collections
Patient access representative job in Fort Wayne, IN
With direction from the A/R and Collections Manager, the Collections Billing Representative will collect insurance monies due to Midwest Eye Consultants in a manner that is legal, professional, timely and within the guidelines of Midwest Eye Consultants, Medicare, Medicaid and all third-party payors.
Locations: Fort Wayne, IN
ESSENTIAL RESPONSIBILITIES:
Demonstrate and uphold the mission statement and values of Midwest Eye Consultants.
Resolve insurance billing related issues with insurance companies in regards to facility and physician billing.
Correct and re-bill insurance claims for payment per the billing guidelines of the payor.
Resolve coding and claim discrepancies with insurance companies.
Expedite payment from Medicare, Medicaid and third-party payors to reduce accounts receivable aging.
Assist with billing questions from staff at all MWEC sites, by being a resource for insurance coverage and general insurance/software related questions.
Respond to denied claims quickly and efficiently to ensure prompt payment.
Communicate common denial errors to the Accounts Receivable and Collections Manager with suggested solutions to improve.
Assist with the education of the office staff to improve collections performance.
Perform any other related duties as assigned by Supervisor.
OTHER RESPONSIBILITIES:
Demonstrate knowledge of the content and context of billing forms and documents such as insurance remittances and HCFA forms.
Maintain strong working knowledge of Medicare, Medicaid and third party coding, billing and collection policies, procedures and laws.
Demonstrate a strong working knowledge of CPT and ICD-10 codes and competency regarding procedural, diagnosis and HCPC coding.
Demonstrate knowledge of insurance companies' guidelines for claims preparation, billing and collections.
Demonstrate a strong working knowledge of Compulink EyeMD and claims clearinghouse software.
Work with ten-key calculators, computers and practice management software in a competent manner.
Protect MWEC and its assets by following all billing and compliance guidelines, rules and regulations and never knowingly committing a fraudulent act.
EDUCATION AND/OR EXPERIENCE:
A minimum of one (1) year experience in patient services and or Medicare/Medical billing.
Experience in Optometry/Ophthalmology billing preferred.
COMPETENCIES:
Communication skills
Attention to detail
Adaptability
Customer service oriented
Problem solving skills
Integrity
Confidentiality
Decision-making skills
Adaptable to change
Stress tolerance
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
Physical Activity: Talking, Hearing, Repetitive motion.
Physical Requirements: Sedentary work. Involves sitting most of the time.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
PERSONAL DEVELOPMENT:
Demonstrate and maintain technical knowledge of the job and of related procedures and policies in order to provide high quality support to the department. This may involve participation in advanced training and/or certification in field as appropriate.
Patient Services Specialist
Patient access representative job in Fort Wayne, IN
Pay Range:
The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office.
Key Performance Areas:
Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart.
Check-in Station (if applicable)
Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable.
Check-Out Station (if applicable)
Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports.
Medical Records Station if applicable
Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office
Fax Server if applicable
Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject.
Job Duties Common to all stations:
Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs.
Required Qualifications:
Education: High School Diploma; Associates degree a plus
Experience:
Minimally one year healthcare field. Physician office preferred.
Patient/Customer focused.
Attention to detail with strong ability to multitask.
Excellent interpersonal skills.
Strong communication skills with a wide variety of personalities.
Core Capabilities:
Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
Computer Skills:
Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
#AONA
Auto-ApplyFront Desk Coordinator - Fort Wayne, IN
Patient access representative job in Fort Wayne, IN
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
~ We are expanding & opening a second location! Will need to hire for all shifts, flexibly in schedules, high energy growth in high performing market ~
Part Time
Dupont Rd. Location
$15 per hour + BONUS Potential
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Patient Financial Advocate
Patient access representative job in Goshen, IN
Hours: Monday - Friday - 2:00pm-10:30pm
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
Registration Specialist - 652
Patient access representative job in Wren, OH
DepartmentUCC/OH-WARREN - 507509Worker Sub TypeRegularWork Shift
Pay Grade
Job DescriptionRegistration Specialist performs registration duties including greeting and assisting patients in an efficient, professional manner. Education High School Diploma or equivalent preferred
Qualifications
• Must have strong skills in reading, writing, spelling, grammar, punctuation and mathematical calculations. • Must demonstrate strong interpersonal skills and ability to deal effectively with conflict situations. • Must be willing to travel to all Urgent Care Clinics. • The individual must demonstrate knowledge of the principles of growth and development over the life span, possess the ability to assess data reflective of the patient's status, and interpret the appropriate information needed in order to provide care for the age group of patients served.
FLSA Classification
Non-exempt
Physical Demands
6 A Customer ServiceBenefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
A Zero-Deductible Health Plan
Dental and vision insurance
Generous Paid Time Off
Tuition Assistance
Retirement Savings Match
A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Auto-ApplyStandardized Patient
Patient access representative job in Fort Wayne, IN
Standardized Patient
Department: Pharmacy Practice
Campus: Fort Wayne, IN
Manchester University seeks individuals to serve as Standardized Patients for the School of Pharmacy. A standardized patient simulates real-life clinical scenarios for health profession students by following a provided script and portraying appropriate personality and emotion. This role helps students develop communication and clinical skills in a safe, controlled environment. This position is primarily remote, requiring access to a computer or smartphone for virtual encounters. Occasional in-person opportunities may be available.
What You'll Do:
Accurately and consistently portray assigned scenarios, including medical information and behaviors.
Follow written and verbal instructions to maintain standardization.
Provide constructive feedback to students when requested.
Demonstrate professionalism when interacting with students, faculty, and supervisors.
Be willing to be audio and video recorded during encounters.
Maintain confidentiality at all times.
What You'll Need:
High school diploma preferred.
Previous acting experience or prior standardized patient roles preferred.
Strong written and oral communication skills.
Ability to maintain a positive attitude and professionalism.
Basic computer skills and reliable internet access.
Dependable and punctual with flexible scheduling availability.
Why Manchester University? At MU, we:
Respect the infinite worth of every individual
Foster a campus culture rooted in integrity, compassion, and service
Support a healthy work-life balance with generous time off and flexible scheduling
Offer competitive salary and comprehensive benefits
Invest in faculty development and encourage scholarly engagement
For more information about the position, please review the job description attached to this posting.
To apply, please select the "Apply" button to begin the application process.
Manchester University is an equal opportunity employer, and we are committed to respecting the infinite worth of every individual.
We encourage individuals of all backgrounds to apply.
Auto-ApplyFacilities Management Representative (FMR)
Patient access representative job in Roanoke, IN
**Sponsorship:** GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
**Work Arrangement:** This role is categorized as onsite. The successful candidate is expected to report to their assigned GM worksite, five days per week and to respond to the site in the event of an emergency after hours, on weekend or holidays.
**The Role:**
This position works very closely with the Fort Wayne Assembly plant staff, plant operations, and General Motors Sustainable Workplaces (SW) leadership to maintain the facility and grounds, drive continuous improvement, coordinate facilities maintenance activities, manage projects, and drive safety culture in all activities.
**What You'll Do:**
+ Supports all relevant and associated GM Workplace Safety System processes [Safety Contractor Management, Working at Heights, Management of Change, Emergency Response]
+ Support Business Plan Deployment (BPD) in facility operations [Safety, People, Quality, Responsiveness, Cost, Environment]
+ Support sustaining Global Manufacturing System (GMS) BIQ4 status
+ Apply business acumen to facility operations [staffing, contracts, risk management, business continuity]
+ Coordinate all activities of the Service Agreement Provider and subcontractors for janitorial and facilities maintenance.
+ Support environmental requirements and initiatives.
+ Timely and accurate financial reporting, order/contract administration and spending forecasting.
**Your Skills & Abilities (Required Qualifications):**
+ Bachelor's degree in engineering or equivalent experience.
+ 3+ years of experience in facilities and/or manufacturing operations
+ Experience in equipment repair and maintenance
+ Experience with Maximo maintenance database, SAP/Ariba purchasing system, timekeeping systems (Kronos/UKG Pro)
+ Experience with Building Management Systems
+ Ability to work flexible hours and weekends as required
+ Ability to lead focused teams in complex situations
**This role may be eligible for relocation benefits.**
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Patient Care Coordinator
Patient access representative job in Warsaw, IN
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
Patient Care Coordinator-Bluffton, SC
Patient access representative job in Bluffton, IN
Elite Hearing Centers, part of AudioNova 80 Baylor Dr. Suite 111 Bluffton, SC 29910 Current pay: $19.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Registrar
Patient access representative job in Goshen, IN
Requisition #: Entity/Department: Goshen Hospital / Shift/Hours: Days / Part Time, Hours Per Pay Period Coordinates the clerical/secretarial functions of the department. Responsible to accurately obtain complete demographic and insurance/financial information on eligibility and benefits including pre-certification requirements on all patients attending Rehabilitation Service's appointments. Schedules patient therapy appointments; coordinating across disciplines and site locations when applicable. Performs receptionist duties (filing, faxing, answering telephones, greeting patients, etc). Works varying hours as a Rehabilitation Aide and performs other non-professional duties as assigned. Obtains necessary signatures on all required documents and insurance forms. Promotes exceptional public relations at all times, extending a positive, cooperative and supportive service to patients, families and fellow Colleagues.
Position Qualifications
Minimum Education:
Must be high school graduate or have evidence of the equivalent, and current computer technology knowledge
Preferred Education:
Specialization in clerical and computer skills, working knowledge of medical coding, medical terminology course
Minimum Experience:
Must have at least one year receptionist or customer service experience that includes being knowledgeable of computer and software packages such as Microsoft Word and Excel
Preferred Experience:
Experience in Microsoft Office Suite, Bilingual
Billing Representative - Collections
Patient access representative job in Wabash, IN
With direction from the A/R and Collections Manager, the Collections Billing Representative will collect insurance monies due to Midwest Eye Consultants in a manner that is legal, professional, timely and within the guidelines of Midwest Eye Consultants, Medicare, Medicaid and all third-party payors.
Locations: Wabash, IN
ESSENTIAL RESPONSIBILITIES:
Demonstrate and uphold the mission statement and values of Midwest Eye Consultants.
Resolve insurance billing related issues with insurance companies in regards to facility and physician billing.
Correct and re-bill insurance claims for payment per the billing guidelines of the payor.
Resolve coding and claim discrepancies with insurance companies.
Expedite payment from Medicare, Medicaid and third-party payors to reduce accounts receivable aging.
Assist with billing questions from staff at all MWEC sites, by being a resource for insurance coverage and general insurance/software related questions.
Respond to denied claims quickly and efficiently to ensure prompt payment.
Communicate common denial errors to the Accounts Receivable and Collections Manager with suggested solutions to improve.
Assist with the education of the office staff to improve collections performance.
Perform any other related duties as assigned by Supervisor.
OTHER RESPONSIBILITIES:
Demonstrate knowledge of the content and context of billing forms and documents such as insurance remittances and HCFA forms.
Maintain strong working knowledge of Medicare, Medicaid and third party coding, billing and collection policies, procedures and laws.
Demonstrate a strong working knowledge of CPT and ICD-10 codes and competency regarding procedural, diagnosis and HCPC coding.
Demonstrate knowledge of insurance companies' guidelines for claims preparation, billing and collections.
Demonstrate a strong working knowledge of Compulink EyeMD and claims clearinghouse software.
Work with ten-key calculators, computers and practice management software in a competent manner.
Protect MWEC and its assets by following all billing and compliance guidelines, rules and regulations and never knowingly committing a fraudulent act.
EDUCATION AND/OR EXPERIENCE:
A minimum of one (1) year experience in patient services and or Medicare/Medical billing.
Experience in Optometry/Ophthalmology billing preferred.
COMPETENCIES:
Communication skills
Attention to detail
Adaptability
Customer service oriented
Problem solving skills
Integrity
Confidentiality
Decision-making skills
Adaptable to change
Stress tolerance
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
Physical Activity: Talking, Hearing, Repetitive motion.
Physical Requirements: Sedentary work. Involves sitting most of the time.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
PERSONAL DEVELOPMENT:
Demonstrate and maintain technical knowledge of the job and of related procedures and policies in order to provide high quality support to the department. This may involve participation in advanced training and/or certification in field as appropriate.