Patient access representative jobs in Frederick, MD

About the Job MedStar Health has a full-time, day shift opportunity at our call center located in the Hyattsville area. This role is responsible for answering a high volume of inbound calls to schedule patient appointments in our call center. Primary Duties and Responsibilities * Assists and troubleshoots during the process of scheduling appointments and selecting physicians by subspecialty or location. * Completes call processing in an efficient manner. Remains aware of call volumes and works to handle the peak call volumes. * Displays characteristics of inquiry empathy courtesy and respect during communication with customers. Ensures complete communication (closes the loop and follow up) between key customer groups including internal and external customers in an appropriate and timely manner. * Facilitates new patient registration and updates current registration. * Maintains protocol knowledge base and skill set for scheduling across multiple subspecialties or locations and meets established goals for scheduling accuracy. * Responds to telephone inquiries from patients physicians employees and other callers regarding appointments referrals provider messages and services within MedStar in accordance with established guidelines. * Utilizes physician protocols to schedule appointments for multiple subspecialties or locations and meets established performance goals. * Validates and verifies the insurance carriers to the MedStar Employed Physician Participation Listing. Minimal Qualifications Education * High School Diploma or GED required * Associate degree preferred Experience * 2 years customer service experience preferably within a healthcare setting required * Experience working in a hospital or medical office scheduling environment preferred Licenses and Certifications * No special certification registration or licensure required Knowledge Skills and Abilities * Able to work in a complex work environment with heavy call volume that involves coordination and support with various departments patients healthcare providers and system. Ability to type 40 WPM accurately Computer literate and able to navigate among varied systems and the Internet. Must show aptitude in learning and using scheduling and electronic health record software. Ability to operate standard office equipment. Excellent interpersonal skills and telephone/written communication skills. Committed to providing excellent service to MedStar customers and ability to display strong listening skills and empathy to MedStar patients and co-workers. Must be able to work in a fast-paced often high-pressure environment with proven ability to maintain composure in stressful situations and manage and diffuse angry or upset patients. Must be self-directed and able to multitask. This position has a hiring range of USD $18.70 - USD $32.72 /Hr. General Summary of Position MedStar Health has a full-time, day shift opportunity at our call center located in the Hyattsville area. This role is responsible for answering a high volume of inbound calls to schedule patient appointments in our call center. Primary Duties and Responsibilities * Assists and troubleshoots during the process of scheduling appointments and selecting physicians by subspecialty or location. * Completes call processing in an efficient manner. Remains aware of call volumes and works to handle the peak call volumes. * Displays characteristics of inquiry empathy courtesy and respect during communication with customers. Ensures complete communication (closes the loop and follow up) between key customer groups including internal and external customers in an appropriate and timely manner. * Facilitates new patient registration and updates current registration. * Maintains protocol knowledge base and skill set for scheduling across multiple subspecialties or locations and meets established goals for scheduling accuracy. * Responds to telephone inquiries from patients physicians employees and other callers regarding appointments referrals provider messages and services within MedStar in accordance with established guidelines. * Utilizes physician protocols to schedule appointments for multiple subspecialties or locations and meets established performance goals. * Validates and verifies the insurance carriers to the MedStar Employed Physician Participation Listing. Minimal Qualifications Education * High School Diploma or GED required * Associate degree preferred Experience * 2 years customer service experience preferably within a healthcare setting required * Experience working in a hospital or medical office scheduling environment preferred Licenses and Certifications * No special certification registration or licensure required Knowledge Skills and Abilities * Able to work in a complex work environment with heavy call volume that involves coordination and support with various departments patients healthcare providers and system. Ability to type 40 WPM accurately Computer literate and able to navigate among varied systems and the Internet. Must show aptitude in learning and using scheduling and electronic health record software. Ability to operate standard office equipment. Excellent interpersonal skills and telephone/written communication skills. Committed to providing excellent service to MedStar customers and ability to display strong listening skills and empathy to MedStar patients and co-workers. Must be able to work in a fast-paced often high-pressure environment with proven ability to maintain composure in stressful situations and manage and diffuse angry or upset patients. Must be self-directed and able to multitask.

Company: Artech Information Systems LLC Patient Access Specialist Duration: 1 Years Contract All cases including complex reimbursement issues, Providing education and information relating to the utilization of available resources to support appropriate patient access to therapies. Working patient cases that come through the Access 360 program. This role will focus on identification of access issues and excellent and responsive support providing information and resources to address reimbursement access barriers and maintaining strong internal and external communications. Key Roles/ Responsibilities: Manage day to day activities of health care provider support request and deliverables Perform intake of cases and capture all relevant information in the Access 360 Case Management system Ensure all support requested is captured within the Case Management system Ensure timely processing and resolution of cases Escalate cases appropriately to the Patient Access Associate team Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions with Access 360 PAA staff Serve as a single point of contact for Health Care Providers and patients and use regional reimbursement, distribution and payer policy expertise to provide solutions for complex patient access situations, working closely with the PAA team to appropriately escalate/resolve issues Educate offices on Access 360 programs and referral process to ensure timely case processing Qualifications/ Requirements Minimum Requirements: Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 2 years of healthcare/healthcare reimbursement experience ; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules Coordination of patient access experience Expert knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals Experience with HIPAA policy, patient access data and analytics Business travel, by air or car, is required for regular internal and external business meetings Ability to work specific shift hours Preferred: Bachelor's degree, RN, BSN, or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 3 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private public payer reimbursement policies and procedures, regulatory and administrative rules Relevant biologics healthcare/ insurance experience Billing/ Coding background in buy and bill and Specialty Pharmacy markets Expected Competencies: Ability to drive projects and cases to completion, be self ‐ directed, have excellent verbal and written communication skills Analytical thinking, problem solving and decision making Excellent customer service Effective organizational management Proficient competency using Word, Excel and PowerPoint Ability to multitask and manage multiple parallel projects Business acumen; knowledgeable in current and possible future policies, practices, trends, technology and information affecting Access Services programs Additional Information All your information will be kept confidential according to EEO guidelines.

Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn. Kelly Services has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a contract opportunity to work as a Patient Access Intake position in a Fortune 500 corporation located in Gaithersburg, MD! By working with Kelly in this role, you would be eligible for: - A competitive hourly pay rate with weekly checks - Online continuing education via the Kelly Learning Center - Several employee discounts - And more! Pay Rate: $16.00 - $17.00 per hour Schedule: Requires ability to work 40-hour work week between 8a - 8p Job Description The Patient Access Intake Specialist will be an essential member of the Access 360 team. This position will be responsible for addressing all support request entries including management of eConnect fax and mail queues and working with patient cases that come through Access 360™ program. This role will focus on identification of support requests and excellent and responsive support providing information to internal customers. Performance will be measured on the timeliness, completeness, and accuracy of support requests created or updated; notes documenting all steps taken to review a support request. Key Roles/ Responsibilities: · Manage day to day activities of health care provider support request and deliverables. · Perform intake of cases and documental relevant information in the Access 360 Case Management system. · Ensure all support requested is captured within the eConnect system. · Review input against source document(s) for accuracy and edits as needed. · Ensure timely processing of support requests using decision tools and reference guides to determine appropriate case routing. · Log information into appropriate eConnect tool and manage/route all program specific mail to the appropriate queues. · Research and evaluate all documents for accuracy and completeness to ensure correct data is entered and documented. · Work closely with internal team to appropriately manage and resolve issues. Minimum Requirements: · Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines. · Minimum of 1 year of healthcare reimbursement experience. · High level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules. · Knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes. · Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals. · Experience with HIPAA policy and patient access data. · Ability to work all shift hours (8am - 8pm). Preferred: · Bachelor's Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines. · Minimum of 2 years of healthcare reimbursement experience. · High level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules. · Billing/Coding background in buy and bill and Specialty Pharmacy markets. Expected Competencies: · Demonstrate ability to communicate clearly in both written and oral communication. · Analytical thinking, problem solving and decision making. · Excellent customer service. · Proficient competency using Word, Excel and PowerPoint. · Ability to multitask and manage multiple priorities. · Strong organizational and time management skills. · Strong attention to detail. · Strong interpersonal skills; team player. · Adaptable and flexible to new situations. Additional Information $16.00 - $17.00 per Hour

About the Job Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record.Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience.Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner.Participates in meetings and on committees as needed or assigned.Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and * Working knowledge of IDX/GE centricity business preferred Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers. This position has a hiring range of USD $18.70 - USD $32.72 /Hr.

Inova Clinic and Schar Center is looking for a dedicated Oncology Patient Specialist 1 to join the team. This role will be full-time day shift from Monday - Friday. This role is responsible for delivering exceptional service by addressing customer needs, counseling on financial liability, communicating effectively, managing patient registration, and supporting oncology scheduling. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off and paid parental leave. Oncology Patient Specialist 1 Job Responsibilities: Accepts responsibility to review and correct errors before completion and routes to others for review when appropriate. Demonstrates knowledge of safety policies and procedures relevant to department/position; Provides appropriate assistance to and on behalf of patients demonstrating/communicating a need for assistance. Greets and interviews incoming patients/visitors to identify their needs and direct them accordingly. Coordinates with other departments to assist or transport patients/visitors requiring special attention or support; Interviews patients to secure and document required medical, financial, demographic and insurance information. Resolves problems by clarifying issues, researching/exploring answers and alternative solutions and implementing solutions. Improves inefficiencies and minimizes repetitive error; Shares error trends and makes recommendations to improve results with staff/team members. Coordinates and facilitates Call Center for smooth transferring or forwarding of calls to appropriate Oncology departments or individuals within the Cancer Center. Gathers information about customer complaints in a courteous and professional manner; Expresses sincere concern and empathy when dealing with customer complaints. Minimum Qualifications: Education: High School Diploma or GED Experience: 2 years of experience in a healthcare patient access, healthcare revenue cycle or customer service setting. Preferred Qualifications: 2 years exp. in healthcare.

Pay Range: $17.74 - $29.55This position supports Center for Cancer and Blood Disorders in Bethesda The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Travel: 0% Standard Core Workdays/Hours: Monday to Friday 7:30 AM - 4:30 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs. #AONA

Job Details 84-00-Vienna - Vienna, VADescription Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Responsibilities include, but are not limited to, the following: Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. Closes the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Other Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Supervisory Responsibilities This job has no supervisory responsibilities. Typical Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and be exposed to bodily fluids on a regular basis. Typical Working Condition Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Qualifications EDUCATIONAL REQUIREMENTS: High school diploma required. QUALIFICATIONS AND EXPERIENCE: Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required

Job DescriptionBenefits: 401(k) Bonus based on performance Dental insurance Health insurance Paid time off Training & development Vision insurance This is a full time position requires a detail oriented individual that is able to handle a fast paced office environment. Duties include: insurance verifications/authorizations, answering telephones, calling patients and potential patients, assisting with educational workshops on weekdays and weekends, entering metrics for tracking,, and reaching out to local doctor's offices. If this sounds like something you are interested in we would be happy to talk with you. Just apply via email from this site.

About the role The J requires the skills and talents of a Program Registrar. The ideal candidate is detail-oriented, organized, and professional with strong people skills. The Program Registrar will bill for summer programs and help members with program registration and billing questions. In addition, the Program Registrar will work closely with various departments to provide a positive registration and billing experience. As part of the Finance team, the Program Registrar may also help with other accounting functions, as needed. The Program Registrar will be working with industry-specific customer relationship management (CRM) software (Traction Rec) that operates on a Salesforce platform. Compensation: $27 per hour for an average of 20 hours per week Benefits: Pozez JCC Membership and Program Discounts What you'll do · Bill families for summer camp · Bill for various other programs and assist members with billing questions · Review program registration billing information for completeness and follow up with members, as needed · Process program registration changes and cancelations · Provide families with receipts for childcare services Qualifications · BA/BS or some college/relevant experience (accounting degree and/or experience highly preferred) · Ability and openness to learning the CRM for program registration and billing (training will be provided) · Strong math skills · Strong MS Excel skills · Detail oriented and organized · Self-driven with the ability to work independently and as part of a team · Effectively multi-task and adapt to changing contexts and priorities · Able to effectively understand, adapt to, and communicate in writing and verbally Proficient in using email, Internet, and other PC-based applications (e.g., Microsoft Office, Salesforce, customer service/tracking applications) with the ability to learn and adapt to new technology

Fairfax Family Practice Centers (FFPC) is seeking Patient Services Coordinators to join our team. The administrative support team members are a crucial part of our healthcare organization. Fairfax Family Practice Centers is an independent family medical practice, established over 50 years ago. With nine offices in Fairfax, Loudoun, and Prince William Counties and a dedicated team of primary care providers and staff, we have a rich history of providing exceptional patient-centered medical care to our community. Our Patient Services Coordinators perform a variety of administrative activities to assist the medical team, patients, and staff. This is an excellent opportunity to build strong, lasting patient relationships while working in a supportive and well-structured practice environment. Requirements Responsibilities and Duties: Performs scheduling duties such as verifying patient information, scheduling appointments for patients, and requesting appropriate insurance information from patients to determine insurance eligibility. Prepares and maintains patient information such as organizing lab results, reports, etc., reviews medical records and information requests, completes requests for information as needed, and responds to requests regarding the release of medical information. Performs reception duties such as greeting patients, answering phones, providing accurate and pertinent information to callers, and directing messages to appropriate team members. Performs routine office-based patient account responsibilities such as collecting patient portion of coinsurance or copayments, checking patients out by reviewing patient encounter information and calculating/collecting appropriate payment, reconciling daily cash and charges, and following up with patients on unpaid balances. Performs administrative office tasks such as opening/closing the office in accordance with policy, conducting inventory and maintaining supplies, assisting with special projects such as mass mailing and data entry, photocopying, scanning, and faxing documents as requested, and maintaining the office to ensure a clean, professional appearance. Basic Skills and Competencies: Knowledge of basic accounting and medical office procedures. Maintains positive interactions with patients under stressful conditions. Able to examine documents for completeness and accuracy. Communicates clearly and professionally. Work effectively and professionally with co-workers. Maintains patient confidentiality. Possesses time management and organizational skills. Possesses appropriate knowledge of medical terminology. Adheres to corporate and office-specific policies and procedures. Demonstrates the ability to prioritize tasks efficiently. Ability to understand and comply with all HIPAA, OSHA, and safety guidelines. Computer Skills: Demonstrates the ability to learn specific job-related software applications and other company-supported computer applications. Has experience with EMR applications. Demonstrates knowledge of and experience using Microsoft Office Products. Is proficient in basic computer skills, including email, web browsing, and online communication tools. Minimum Qualifications: Education: High school diploma or equivalent. Experience: Preferred one year of business office experience, preferably in a medical office practice. Experience in primary care practice preferred. Salary Description $19-$26/ hour, depending on experience

Title PRN Patient Care Representative - Surgical Specialists Job Description Purpose & Scope: Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff. Education: High school diploma or equivalent is required. College Degree Preferred. Experience: Two Years Office/Clerical Experience Required, or, Two Years Healthcare/Medical - Primary Care/Office Experience Required Certification/Licensure: None. AWARDS & RECOGNITION Washington Commanders selected VHC Health as its women's health partner because of the health system's continued commitment to advancing women's health, reducing the stigma of mental health, and creating greater access to care in the Washington, DC metro region. Received a top ranking in Newsweek's World's Best Hospitals for the fourth year in a row. Ranking over 2,800 hospitals in 28 countries, this study asked 85,000 medical experts across the world to participate in an online survey covering topics such as recommendation of hospital, satisfaction of patient care, quality of care for specific treatments, among other factors. Recognized by the Women's Choice Award for Best Hospital in eight categories: bariatric surgery, obstetrics, heart care, minimally invasive surgery, orthopedics, cancer care, comprehensive breast care, women's services, mammogram and patient experience. This award is graded based on the best publicly available information, patient surveys and accreditation information, and the Women's Choice Award delivers a simplified, objective ranking to each category. Named a 2023 Best Cancer Hospital by Newsweek. One of 175 hospitals and just three in the Washington, DC metro region to be included in the rankings. Named best hospital for billing ethics by Money magazine and The Leapfrog Group. This is the first-ever Leapfrog Best Hospitals ranking to help patients make educated decisions about which institutions are best for the money. OUR COMMUNITY Living in Northern Virginia, one of the best places to live near D.C., you can have it all: a lucrative job at a forward-thinking company - plus access to the country's greatest historical sites, a bustling café culture, active nightlife and concert going, a thriving wine region, seven professional sports teams, and a mild four-season climate with year-round kayaking, biking, and hiking. We offer some of the best public and private schools in the nation and access to 60 colleges and universities. In fact, we are the most educated region in the country. Here, there are no compromises. NOVA is one of the best places to live and work in the country. Arlington is home to the Pentagon, and the Arlington National Cemetery. Home to more than 100 U.S. and global corporate headquarters, including the 6th highest number of Fortune 500 companies. Northern Virginia is one of the fastest growing and most diverse communities in the United States Fairfax County has many of the highest ranking schools in the nation according to U.S. News and World Reports. Arlington County also offers outstanding schools - about 94 percent of all graduating high school seniors in Arlington go on to attend college. Two major airports with direct flights to 109 domestic and 60 international destinations. Northern Virginia has many recreational and community amenities including: over 89 miles of biking/jogging trails, 167 public parks, approximately 14 community centers, 7 live stage theaters, 8 libraries, and 652 restaurants. Minutes to the Kennedy Center, Smithsonian Museums, Tyson's Corner, and Wolftrap National Park for the Performing Arts Whether you choose to live in Arlington County, Fairfax County, City of Alexandria or in any of the other great areas in the DC area, you will have little problem in finding a location that is right for you. We look forward to hearing from qualified candidates interested in joining us in a highly collegial environment where the patient is at the center of what we do.

Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014. In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia. In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder's passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population. Job Description Care Coordinator with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain prior-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must be very good at professional communication. Responsibilities: Work closely with Psychiatrist Attend staff meetings and other activities, which ensure the smooth functioning of clinical operations. Run the case load report Complete consumer surveys Make reminder calls for assessors, psychiatrist, NP, therapists Document the reminder calls Schedule consumer for intake Create consumers profile in credible Prior medical billing experience required to perform obtain prior-authorizations Check the voice messages, save or delete as needed Review each clinician's availability for the week for D&A and tele counseling and keep a note of these availability to serve the consumers Review the no show report, call and reschedule Other related duties as assigned Qualifications Education: BS/BA in Social Science Field or related fields Experience: Customer service: 1 year (Preferred) candidate with prior experience will be short listed Additional Information Ability to commute/relocate: Ashburn- Reliably commute or willing to relocate (Required) Job Type: Full-time Pay: $22.00 - $25.00 per hour Schedule: 8 hour shift Monday to Friday Weekends as needed Work Location: In person

ASC Silver Spring is seeking a Full Time Receptionist to join our team! Receptionist/Registration Coordinator needed for busy, multispecialty ASC. United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities in the U.S. and the UK. We provide first-class surgical services for local communities and recognize our employees as our number one assets. The Receptionist/Registration Coordinator interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls. About Us: We strive to provide excellence in urologic surgical care by treating each and every one of our patients, and their families, as if they were our own family member - each patient, each family, each and every time. About The Role: Monday through Friday with no nights, no weekends, no holidays, and no call. At Summit, we know that nurses are the backbone of the ASC. For us, that means building a cohesive team that is cross trained to provide exceptional patient care in all areas of the ASC including pre-op, PACU, the OR and procedure rooms. Who We Are At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. Benefits USPI offers the following benefits, subject to employment status: * Medical, dental, vision, disability, and life insurance * Paid time off (vacation & sick leave) * 401k retirement plan * Paid holidays * Health savings accounts, healthcare & dependent flexible spending accounts * Employee Assistance Program, Employee discount program * Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance. Pay Range- Min: $22.70 - Max: $29.58 (Wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience.) Required Skills: * High school graduate or equivalent. * One year previous experience or some hospital clerical experience or medical terminology preferred. * Must have the skills necessary to operate office equipment that are required to fulfill job duties. * Forty-five (45) wpm typing skills required. * Medical terminology and computer experience beneficial * Bilingual preferred. * Good communication skills.

Our client will play an integral part in an expanding background investigative initiative for federal departments and agencies. These background investigations are an essential component to ensuring the safety and prosperity of our great nation. The background investigations are purposed for Individuals seeking employment with the federal government in varying capacities, and they will need to undergo a background investigation to ensure that these individuals are not a potential security threat. During the BI process, there will be sensitive information that will be documented and processed, as a result, there would be a critical need for individuals that can maintain confidentiality and discretion when handling sensitive materials. Would you like to contribute to our Nation's security? If so, we are seeking Sensitive Information Registrars to function as File Clerks for Direct Hire with full benefits that currently possess an Active Top Secret Clearance (TS) or an Active SSBI (Single Scope Background Investigation Clearance. This role also offers advancement opportunities!! Position Description Under immediate supervision, performs diversified clerical duties, which may include filing, proofreading, checking computations, light typing, and operating office machines, such as adding and copying machines. Work is normally limited to standardized duties constituting a small part of a complete operating procedure and is generally performed under supervisory review. Essential Job Functions * Performs moderately complex administrative and/or clerical functions such as, word processing, report generation, schedules, appointments and establishing agendas for meetings and conferences to ensure that departmental activities are performed in a timely manner. * Handles moderately complex confidential material relevant to company operations. Screens phone calls and incoming mail to ensure that calls and confidential mail is directed to appropriate parties. Coordinates incoming and outgoing department correspondence. * Arranges and coordinates routine business travel and/or other work related commitments for management within a department. Answers incoming calls and responds to moderately complex inquiries associated with travel. * Performs moderately complex administrative functions related to entering information into databases, producing statistical reports, and presentations. * Researches information and compiles materials for presentations and meeting and distributes documents for staff, clients, and external third parties. * Maintains routine schedules of appointments and events for department managers and other office employees by using electronic schedulers, hourly and date calendars, and internal/external information. * Establishes and maintains moderately complex filing systems for the storage and retrieval of routine internal/external correspondence, records, reports, and documents. * Processes confidential correspondence from written, printed, or dictated sources, to include letters, memoranda, records, forms, and reports. Prepares reports, proposals and other deliverables requested by management. * Registers personnel for conferences and classes. Coordinates travel arrangements for employees; ensures travel dates are correct; reserves accommodations as appropriate to facilitate travel to conferences and classes. Qualifications Basic Qualifications * High school diploma or G.E.D. * Three or more years of department assistant experience * Experience working with departmental/functional area goals, practices and procedures * Experience working with grammar rules Other Qualifications * Must possess a current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Top Secret level security clearance based on an SSBI. * Good communication skills * Good office equipment skills such as faxing and photocopying * Good personal computer and business solutions software skills * Good organization skills to balance work and prioritize tasks * Ability to work in a team environment * Ability to keep sensitive and confidential material private * Must be able to lift a total of 50 pounds * Must be able to sit long periods of time at a computer.

Job DescriptionBenefits: 401(k) Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job Summary We are looking for a Registration Coordinator to join our dynamic team. In this role, you will engage with patients to understand their needs, guide them through the registration process, and ensure they receive top-notch, personalized care. The ideal candidate is empathetic, attentive, and well-versed in healthcare practices. Willingness to work on Saturdays is required. Responsibilities Act as the primary contact for registration inquiries, assisting patients and clients with the registration process. Accurately collect and input registration information into our database. Verify the completeness and accuracy of registration forms and documents. Maintain a friendly and professional demeanor while communicating with patients and clients. Resolve any registration-related issues or discrepancies efficiently. Manage incoming faxes and ensure timely processing and distribution. Respond promptly to registration-related emails. Keep the desk area clean and organized, with all registration materials properly stored and accessible. Collaborate with team members to streamline registration processes and improve efficiency. Provide administrative support to other departments as needed. Qualifications High school diploma or equivalent; additional education or training in administration is a plus. Strong attention to detail and accuracy in data entry and document processing. Excellent communication and interpersonal skills, with the ability to interact professionally with patients and colleagues. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Ability to work independently and efficiently in a remote or office setting. Flexibility to transition from part-time to full-time as needed.

Job DescriptionDescription: Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Temporary Patient Service Coordinator. What you will do: Receives and directs incoming telephone calls politely Accurately documents messages and forwards to therapists and personnel in a timely manner Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues Explains insurance benefits to patients Manages cancellation list, filling open slots wherever possible Ensures that patients sign in Ensures patients present with required referrals Generates new patients flowsheets and paperwork Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system Forwards all cash and checks to the Practice Administrator for preparation of deposit slip Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation We'd love to hear from you if you: High School Graduate Excellent written and verbal communication skills Able to multi-task and capable of remaining calm in a stressful situation Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency Demonstrates working knowledge of medical terminology What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:

Job DescriptionSalary: VSI (formerly Virginia Spine Institute), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSIs standards of excellence are carried over into every patient interaction; whether in-person or over the phone. Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships. With every positive patient interaction, the Patient Care Representative is contributing to VSIs sustained success and making a difference in our patients lives. This is a full-time position working out of our Reston, VA office. Candidates must be able to work regular office hours Monday to Friday from 8am to 5pm. The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off. The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care. Essential Job Responsibilities Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone. Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient. Schedule patient appointments and confirm appointments over the phone with patients. Maintain security by following established procedures; monitor visitors and schedule. Responsible for collecting patient payments. Ability to handle a high volume of phone calls with customer service excellence. Generate and maintain clear, concise and accurate electronic records and files. Ensure cleanliness and safety of the environment. Ability to work proficiently at any front desk position as needed. Other duties as assigned. Job Requirements Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience Strong knowledge of Microsoft Office and Google platforms EMR experience is a bonus Organized multi-tasker; process-focused and internally motivated Conscientious, supportive, stable, patient, thorough and precise; pays attention to details Able to utilize creative problem solving when confronted with difficult situations Friendly, respectful and cooperative with co-workers; a team player Operates calmly and efficiently in a highly dynamic environment Exhibits empathy and compassion toward patients; driven to go well beyond what is expected Strong written and verbal communication skills; concierge phone etiquette

Reports To: Center Manager Shift Schedule: Days, 8am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! What we offer: Paid time off (PTO) & 8 company paid holidays Tuition reimbursement 401k with employer matching Competitive health, vision and dental benefits Employer paid long term disability benefits Pet Wellness coverage, legal assistance and identity protection Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Tickets at Work- savings on favorite brands, travel, tickets, dining and more! What you will do: Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements We require the following: High school diploma or general education degree (GED) equivalent. Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. Experience with Electronic Medical Records (EMR) systems, required. Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.