Patient access representative jobs in Gainesville, FL - 229 jobs

Shape Your Future. Serve Your Community. Build Your Career with Palms! What Life Working at Palms Looks Like: Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it's focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful. Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding! Comprehensive Services & Variety: We offer a wide array of services - family medicine, pediatrics, dental, behavioral health, prenatal care, etc. - So working here gives exposure to different patient populations, conditions and settings. Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there's an emphasis on continuity of care, relationships with patients, etc. Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community. Perks: Competitive Wages Comprehensive Health Coverage: Medical, Dental and Vision Insurance Professional Development Opportunities Employee Assistance Programs Company Paid Life Insurance 401k with 5% Match 11 Paid Holidays 20 Days PTO Recognition and Rewards Community Impact Position Summary The Dental Patient Advocate is responsible providing exceptional front desk and clerical support within the dental office. This includes greeting patients, managing phone communications, scheduling appointments, processing referrals and authorizations, collecting payments, and maintaining accurate patient dental records in the EDR. The advocate plays a key role in ensuring positive patient experience and supporting the operational efficiency of Palms Medical Group. Description of Primary Responsibilities 1) Customer Service a) Greet and assist patients warmly upon arrival to the office b) Answer, screen and route telephone professionally and efficiently. c) Resolve patient inquiries and concerns, using sound judgement to determine appropriate solutions. d) Foster positive relationships with patients to promote satisfaction and loyalty 2) Patient Check-In a) Accurately collect and enter patient demographic, insurance, consent and medical/dental history information b) Maintain knowledge of accepted insurances including deductibles, premiums, frequency limitations and provider charges. c) Assist patients with enrollment in the sliding fee scale program. d) Enter data accurately into NextGen and Luma systems e) Maintain efficient patient flow and ensure a clean, organized front desk and patient waiting area f) Schedule and pre-schedule appointments as needed. g) Direct patients, visitors and vendors to the appropriate departments. 3) Patient Check Out a) Verify patient encounters and procedure and diagnosis codes. b) Collect payments for services rendered and outstanding balances (medical and dental) c) Perform end-of-day reconciliation, including balancing the cash drawer, submitting deposits and reports to the Finance Department, and maintaining accurate logs. 4) Referrals a) Coordinate referrals to specialists or external providers for additional dental care. b) Explain the referral process to patients, including provider information and directions. c) Accurately enter and submit referral information through insurance portals. 5) Insurance Authorizations a) Understand which insurance plans require prior authorizations and how to document them. b) Navigate insurance web sites to obtain authorizations c) Gather and submit required information (e.g.: diagnosis codes, insurance details and patient ID) 6) Administrative Duties a) Adhere to the Front Desk Policy Manual, Dental Policy Manual and HIPAA Policy Manual b) Check and respond to emails at least twice daily. c) Assist the Executive VP of Patient Services with data collection for UDS and grant applications. d) Support audits and surveys and other administrative tasks as assigned e) Perform additional duties to support the efficiency and effectiveness of PMG operations. Requirements Description of Primary Attributes General Development: 1) Must be organized, a self-starter and detailed oriented 2) Job duties require the ability to work independently and as part of a team 3) Expected to travel and cover other sites during Dental Patient Advocate absences 4) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development. Professional & Technical Knowledge: 1) Employee shall be able to read and interpret written dental instructions 2) Employee will know how to efficiently operate NextGen, 3) Employee will be expected to navigate and operate Microsoft Office suite products, including Word, Excel and Teams Licenses & Certifications: 1) High School Diploma or Equivalent 2) Current BLS (basic life support) Certification Communications Skills: 1) Effectively communicates complex and/or technical information to co-workers, patients and/or vendors Physical/Mental/Emotional Demands: Standing for long periods of time Sitting for long periods of time Viewing a computer monitor for long periods of time Bending Stretching / Reaching Walking short distances Lifting up to 50 pounds Operating office equipment (computer, fax machines, telephones and copy machines) Reading forms / Instructions / Patients Charts Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone Exposure to potentially violent / irate patients Health / Safety Consideration of Position Exposure to chemical infectious / contagious illness Exposure to chemical and inhalation of antibiotics during reconstitution Exposure to X-Ray radiation Exposure to a variety of scents and odors Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or laws

Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The Patient Advocate is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful. Patient Advocates are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities * Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered. * Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately. * Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies. * Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a "Customer first" acuity. * Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards. * Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for "everything cannabis". * Performs other duties as assigned by the Manager and/or Store Lead. * Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications * Must stay current and adhere to all policies and regulations of the state cannabis agency. * Must meet age requirement as outlined by state cannabis agency. * Able to pass all background checks as required by state cannabis agency. * Able to accommodate scheduling that may include varied shifts, weekends and holidays. * Maintain regular and punctual attendance. Education High school diploma/GED required Experience * 1-3 years' experience working in a cannabis retail setting preferred * Prior customer service experience in a hospitality, pharmacy, customer services or retail environment. Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports No direct reports Working conditions * Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures. * Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors. Physical requirements * The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings. * Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines. * The person in this position must be able to remain in a stationary position when checking in customers or when operating the register. * Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary. * Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Part-time Description Lake Butler Hospital is seeking a dedicated and compassionate ER Registration Clerk to join our emergency department team. The ideal candidate will be responsible for managing patient check-in, verifying insurance, and handling various administrative tasks in a fast-paced and often high-pressure environment. This is a vital role in ensuring that patients receive prompt and efficient care from the moment they arrive at our emergency room. If you looking for a rewarding career in a family atmosphere? We hope you'll consider the Patient Access Coordinator PRN Weekend night shift position. Job Summary: Performs registration functions for patients being processed through the hospital Emergency Room area, all outpatient services to include Rehabilitation, Laboratory, Radiology, CAT scan, Wound Care, surgery, and inpatient services. Completes all required paperwork to ensure appropriate financial arrangements and to allow treatment at the time of patient encounter. Performs required data entry relative to patient's insurance verifications and follow-up. Implements necessary collection efforts, to include patient and insurance contacts. Duties and Responsibilities: Receives patients needing Emergency Room treatment, Inpatient Services or Outpatient Services. Notifies appropriate staff of patient's arrival. Obtains demographic and payment information and ensures completion of the Emergency Room/Outpatient and Inpatient information on CPSI to complete the registration process. Completes all other necessary paperwork as required (i.e., Promissory Note, Financial Assessment, Billing Policies, Notifying of Privacy Practices, Informed Consent, Financial Disclosure, Assignment of Benefits, Work-Comp First Visit, Work-Comp Fraudulent Statement, Patient Information Sheet, HCRA Application and Financial Agreement). Responsible for making sure that all paperwork is signed or initialed by the patient and witnessed. More details included on the official job description. Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment. Requirements Education: Requires high school diploma or equivalent. Experience: 1 year experience related to medical/hospital setting required. Insurance and over the counter collections experience preferred. Skills: Excellent grammar and communication skills. Strong customer service skills. Knowledge: Knowledge of medical terminology preferred. Abilities: Accurate, mature, flexible person who is meticulous to detail. Self-starter. Displays responsibility to confidentiality aspects of medical/financial information. Pleasant attitude in dealing with the public and various levels of staff. Ability to type 45 wpm, use a 10-key calculator. Ability to read and understand the benefits for all insurances. Equipment Used for Job: Computer, Calculator, Fax Machine, Xerox Machine, Telephone System. Lake Butler, Alachua, Gainesville, High Springs, Lake City, Macclenny, Fort White, Glen Saint Mary, Starke, Keystone Patient Registration, ER Registration, Patient Accounts, Emergency Room, ER, Emergency Department, ED, ER Clerk, Registrar, Registration Clerk, PAC

THE CARDIAC AND VASCULAR INSTITUTE is a cardiology practice in Gainesville FL. We are passionate about providing cardiovascular care to the people of North Central Florida. We are proud to be certified as a GREAT PLACE TO WORK . We are seeking a CHECK-OUT RECEPTIONIST to join our team. The position is in zip code 32605. Visit our web page: ************** JOB TITLE: Check-Out Receptionist GENERAL SUMMARY OF DUTIES: Create and modify patient appointment and testing schedules. LOCATION: Gainesville FLSA STATUS: Non-exempt ESSENTIAL FUNCTIONS: Work the check-out desk as patients complete their appointment. Books, coordinates and reschedules patient appointments using Intergy EHR. Verifies necessary information and records in the medical record Answers questions regarding patient appointments and testing Updates profile on patients Attends meetings as required Cross train in scheduling and check-out. Other duties as assigned. EDUCATION: High School Diploma or equivalent EXPERIENCE: Minimum one year experience in a health care setting. Knowledge of medical terminology is desirable. Intergy experience is desirable. SKILLS: Skill in operating a computer and copy machine Skill in screening and directing calls in a pleasant and expeditious manner Skill in customer service by pleasantly dealing with all callers and effectively serving as clinic liaison. ABILITIES: Ability to speak clearly and concisely Ability to read, understand, and follow oral and written instruction Ability to establish and maintain effective working relationships with patients, employees, and the public Ability to respond to stressful/emergency situations in a calm and effective manner. ENVIRONMENTAL / WORKING CONDITIONS: Work is performed in an office environment. Involves frequent telephone contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Some exposure to communicable diseases. PHYSICAL/MENTAL DEMANDS: Work requires hand dexterity for telephone and office machine operation, stooping and bending to files and supplies, sitting for extended periods of time. Manual dexterity for using a calculator and computer keyboard. Occasional stress from dealing with upset patients and/or emergency situations.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Job Description Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at CareSpot. CareSpot proudly serves communities across Florida with a commitment to improving how people experience healthcare. Open seven days a week with extended hours, our urgent care locations offer easy online scheduling in addition to walk-in and call-ahead options. Over the past 20 years, we have grown steadily across Florida, expanding access to care for the whole family near home, work, and play. That's everyday healthcare made even easier. POSITION SUMMARY What you'll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a CareSpot clinic, providing exemplary customer service from check-in to check-out. This includes: Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers' needs and provide resolutions Guiding patient in registration processes, including verification of insurance and payment collection Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible Assisting with patient feedback collection Accurately recording charges and payments to support patient billing, and preparing the daily deposit & reconciliation log What you'll bring to the table: A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years' experience in a medical front office or customer service setting. Bonus points if you have medical/insurance billing knowledge. Why you'll love working with us: CareSpot believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to: Competitive pay with monthly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match By joining our team you will also have the opportunity to be a key contributor to our culture. Culture is the environment we create to engage our patients and each other. Our culture is key to our success and your happiness within the Company. Our mission is to provide the most convenient everyday healthcare with such exemplary service that customers reward us with their loyalty and recommend us with confidence and enthusiasm. We can best accomplish this through incorporating our core values into everything we do. Compassion: Treating our customers and team members with consideration and kindness Authenticity: Ensuring that all interactions with customers and team members instill confidence and trust Respect: Demonstrating an appreciation for and satisfying the varying needs of our customers and team members Empowerment: Inspiring all team members to confidently deliver quality and convenient care to our customers A few requirements: Minimum two years' experience in customer service and medical front office setting is preferred. BLS certified. Ability to pass a Level II background screening and clearance through AHCA (Agency for Healthcare Administration) - ********************************* APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!

Job DescriptionDescription: The Patient Engagement Specialist is responsible for supporting the recruitment and pre-screening of potential clinical trial participants. This individual plays a key role in patient communication, recruitment strategies, and study-specific engagement to ensure successful enrollment and a positive participant experience. The role requires high levels of organization, professionalism, and collaboration across departments. Responsibilities Explain study details to prospective participants clearly and compassionately. Conduct phone screenings using IRB-approved scripts. Respond promptly to participant questions and escalate complex inquiries to the Recruitment Director. Develop positive and trusting relationships with participants to encourage continued engagement. Coordinate with the Recruitment Director on advertising and outreach plans. Conduct thorough chart reviews to identify eligible patients per protocol criteria. Maintain communication with coordinators regarding availability and potential challenges. Represent Renstar positively during sponsor and CRO interactions to encourage future collaborations. Requirements: Skills Excellent written and verbal communication skills. Strong organizational and problem-solving abilities. High attention to detail and ability to manage multiple tasks simultaneously. Compassionate, ethical, and professional in all interactions. Knowledge of GCP, HIPAA, and clinical trial protocol requirements. Experience in patient recruitment or clinical research preferred.

Job Description Join the Team at Concierge Home Care - Where Care Changes Lives! At Concierge Home Care, we believe in the power of home health care to change lives-for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values-Integrity, Caring, Quality, Service, Innovation, and Team-we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes. Since we opened our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and career advancement. Location: Based in Gainesville, FL Your Role as a Clinical Team Support (Scheduling Coordinator): Assist the clinical team with scheduling patient visits and coordinating clinician schedules. Ensure that visit schedules align with MD orders and care plans. Maintain staff schedules to optimize availability and productivity. Scheduling client appointments based on care plans and staff availability. Track medical supplies and manage the timely release of RAP and EOE. Answer and triage phone calls to support clinical team operations. Perform additional administrative tasks as assigned by the supervisor. Qualifications: High school diploma (required). Prior scheduling experience (required). Experience in home health care (required). Why Choose Concierge Home Care? Whether you're new to home health or an experienced professional, you'll have access to the tools and support needed to excel. Work Schedule: Enjoy a consistent in-office schedule, Monday- Friday. And when it comes to what we offer, we've got you covered: Professional Development: Ongoing training, mentorship opportunities, and support for career development. Comprehensive Benefits: Enjoy three weeks of PTO and annual increases to four weeks after five years. Earn quarterly bonuses based on individual and team performance. Plan for the future with our 401(k) options. Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses. Health, dental, vision, and HSA options. Mileage reimbursement or company vehicle (per company policy). Data plan reimbursement. Take the First Step Join Concierge Home Care and make a meaningful impact! Apply today to begin an exciting and rewarding career where care truly changes lives. **************************************

Medical Payroll, Billing, and Collections SpecialistNurseCore has an exciting opportunity for you! We are seeking a Medical Payroll, Billing, Collections for our Gainesville, Forida location. As a national leader in home care services and medical staffing, we offer competitive compensation, benefits and the chance to build a rewarding and fulfilling career. If you're motivated, enthusiastic, and have experience in medical billing and collections, we want you to be on our team! Join us at the heart of healthcare, apply today! Responsibilities The Medical Payroll, Billing, and Collections Specialist is responsible for preparing field payroll and customer billing for processing to ensure accurate and timely delivery of payroll payments to employees, invoices and collecting payments from customers including third party insurance. Compiles and reviews for accuracy all required billing and payroll reports and provides information to Branch Director and Corporate Payroll Department as required Prints, reviews and mails invoices within company timeframe, including required documentation required by payor to process claim Prints accounts receivable reports and provides copy to Branch Director on weekly basis Reviews accounts receivable reports for short pays, unapplied payments and skipped invoices Researches information and contacts clients in timely manner to resolve issues Maintains on-going contact with clients to ensure prompt payments on all accounts Sets up new staffing clients, ensuring pay/bill reflect contracted agreement Requests credit checks on all new accounts and communicates same to Branch Director for decision regarding credit limits Sets up new homecare clients and tracks, including: Verify Insurance Enter all information in ContinuLink on new homecare clients, including plan of care, pay/bill table, units/billing codes Track physician's orders and plan of care for signatures Monitor care authorizations weekly Assist in maintaining clinical files Processes all time slips within ContinuLink system weekly, in timely manner to include review and approval for billing and payroll Investigates discrepancies; make adjustments and corrections as needed Processes instant/advance checks for field employees in accordance with established company policy and timelines Maintains complete payroll, billing and collection documentation and files Assists in other areas of the office as needed Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Competence To perform the job successfully, an individual should demonstrate the following competencies: Good grammar, voice and diction Basic computer and keyboarding skills Excellent customer service skills (friendly, courteous and helpful) Be able to read, write, and understand English. Excellent attention to detail Work well in a team environment Able to maintain confidential information Good time management skills Education and Experience High School diploma or equivalent Two-three years related experience in medical billing and collections. Health care experience preferred. Experience should emphasize problem-solving skills. Computer Skills Computer skills (excel, word, accounting software) Medicaid billing, accounts receivable, collections. Beneficial Skills and Experience Work experience in a home care or staffing environment. #INDFL

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Full time: Weekdays & Weekends Pay Range $16 plus (depending on experience) + BONUS Potential * Must be Bi-lingual * What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR OZPPvyiBuB

Job DescriptionDescription: SUMMARY: This position is responsible for preparing and billing patients and insurances, receiving and posting receipts to billing systems, making cash deposits electronically, and reconciling these accounts accurately as well as maximizing payment amount and turn-around time. DUTIES AND RESPONSIBILITIES: · Processing medical and/or vision claims generated within the practice management software system daily · Create claim batches and process all insurance claims daily · Understanding of claim edits and know the appropriate actions to take to correct the claim prior to submission · Prepare claim resubmissions, appeals and reviews · Research correct ICD and CPT codes to get claims paid for any rejections · Contact patient when necessary to obtain correct information to get the claim paid · Call insurance company when necessary to find out why claim is rejecting, and follow through by correcting information and resubmitting the claim for payment · Work with clinics to gather additional information that may be needed to correct a claim for submission to payor · Meet timely deadlines specified by management when billing charges · Maintain organized filing system for uploaded batches · Work well with team members · Other duties as assigned · Support and backup other areas of the department as needed · Answer patient and insurance calls Requirements: QUALIFICATIONS: · Positive, upbeat attitude · Analytical Problem-Solving Skills · Strong attention to detail · Effectively manage multiple priorities · Proficient computer skills including experience with Microsoft Excel and the internet · Effective communication with peers, managers, and all individuals affiliated with the company · Ability to work well in a team environment · Deadline Driven · High school diploma or equivalent is required · Medical collections experience Preferred · Customer service experience Preferred · Experience in Ophthalmology, Ambulatory Surgery and NextGen/EMA is preferred

Patient Services Coordinator (Registration) Location: Ocala, FL Job Type: Full-Time Schedule: Hours vary (Tuesday - Saturday; weekly schedule provided) Join our team and make a difference in patient care every day! About Us Radiology Associates is a trusted leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive and professional environment. Join a collaborative, purpose-driven team making a real impact across our Florida communities through innovation in healthcare. Position Overview We are seeking a full-time Patient Services Coordinator to join our fast-paced outpatient imaging center in Ocala, F L . In this role, you'll be the first point of contact for patients and play a vital part in ensuring a positive and efficient experience. You will handle patient registration, verify insurance information, and provide exceptional customer service in a professional and compassionate manner. Key Responsibilities Greet and assist patients in a courteous and professional manner Collect copays, deductibles, and outstanding balances Review scheduled appointments and radiology orders for accuracy Verify insurance information and obtain necessary authorizations Accurately enter demographic and insurance data into the system Answer multi-line phones and direct calls appropriately Provide excellent customer service, addressing patient needs and questions Qualifications High School Diploma or GED required Minimum 1 year of experience in a medical office or healthcare setting Strong computer and data entry skills Excellent communication and customer service abilities Knowledge of medical terminology preferred Familiarity with Medicare, Medicaid, PPOs, and HMOs a plus Benefits Radiology Associates offers a comprehensive benefits package, including: Medical, Dental, and Vision Insurance Paid Time Off (PTO) and Paid Holidays Company-Paid Life and AD&D Insurance Employee Assistance Program (EAP) Travel and Identity Theft Protection Employee Recognition Programs 401(k) Retirement Program Employee Referral Bonus Program Additional Information Equal Opportunity Employer - We comply with all applicable federal, state, and local laws. Drug-Free & Tobacco-Free Workplace - We are committed to a safe and healthy environment. E-Verify Participant - We participate in E-Verify to confirm work eligibility in the U.S.

at Ayr Wellness Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The Patient Advocate is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful. Patient Advocates are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered. Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately. Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies. Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a “Customer first” acuity. Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary. Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards. Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for “everything cannabis”. Performs other duties as assigned by the Manager and/or Store Lead. Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications Must stay current and adhere to all policies and regulations of the state cannabis agency. Must meet age requirement as outlined by state cannabis agency. Able to pass all background checks as required by state cannabis agency. Able to accommodate scheduling that may include varied shifts, weekends and holidays. Maintain regular and punctual attendance. Education High school diploma/GED Experience 1-3 years' experience working in a cannabis retail setting preferred Prior customer service experience in a hospitality, pharmacy, customer services or retail environment. Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports No direct reports Working conditions Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures. Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors. Physical requirements The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings. Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines. The person in this position must be able to remain in a stationary position when checking in customers or when operating the register. Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary. Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at CareSpot. CareSpot proudly serves communities across Florida with a commitment to improving how people experience healthcare. Open seven days a week with extended hours, our urgent care locations offer easy online scheduling in addition to walk-in and call-ahead options. Over the past 20 years, we have grown steadily across Florida, expanding access to care for the whole family near home, work, and play. That's everyday healthcare made even easier. POSITION SUMMARY What you ll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a CareSpot clinic, providing exemplary customer service from check-in to check-out. This includes: Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers needs and provide resolutions Guiding patient in registration processes, including verification of insurance and payment collection Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible Assisting with patient feedback collection Accurately recording charges and payments to support patient billing, and preparing the daily deposit & reconciliation log What you ll bring to the table: A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years experience in a medical front office or customer service setting. Bonus points if you have medical/insurance billing knowledge. Why you ll love working with us: CareSpot believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you ll have access to several benefits, including but not limited to: Competitive pay with monthly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match By joining our team you will also have the opportunity to be a key contributor to our culture. Culture is the environment we create to engage our patients and each other. Our culture is key to our success and your happiness within the Company. Our mission is to provide the most convenient everyday healthcare with such exemplary service that customers reward us with their loyalty and recommend us with confidence and enthusiasm. We can best accomplish this through incorporating our core values into everything we do. Compassion: Treating our customers and team members with consideration and kindness Authenticity: Ensuring that all interactions with customers and team members instill confidence and trust Respect: Demonstrating an appreciation for and satisfying the varying needs of our customers and team members Empowerment: Inspiring all team members to confidently deliver quality and convenient care to our customers A few requirements: Minimum two years experience in customer service and medical front office setting is preferred. BLS certified. Ability to pass a Level II background screening and clearance through AHCA (Agency for Healthcare Administration) - ********************************* APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!

Job DescriptionMedical Payroll, Billing, and Collections SpecialistNurseCore has an exciting opportunity for you! We are seeking a Medical Payroll, Billing, Collections for our Gainesville, Forida location. As a national leader in home care services and medical staffing, we offer competitive compensation, benefits and the chance to build a rewarding and fulfilling career. If you're motivated, enthusiastic, and have experience in medical billing and collections, we want you to be on our team! Join us at the heart of healthcare, apply today! Responsibilities The Medical Payroll, Billing, and Collections Specialist is responsible for preparing field payroll and customer billing for processing to ensure accurate and timely delivery of payroll payments to employees, invoices and collecting payments from customers including third party insurance. Compiles and reviews for accuracy all required billing and payroll reports and provides information to Branch Director and Corporate Payroll Department as required Prints, reviews and mails invoices within company timeframe, including required documentation required by payor to process claim Prints accounts receivable reports and provides copy to Branch Director on weekly basis Reviews accounts receivable reports for short pays, unapplied payments and skipped invoices Researches information and contacts clients in timely manner to resolve issues Maintains on-going contact with clients to ensure prompt payments on all accounts Sets up new staffing clients, ensuring pay/bill reflect contracted agreement Requests credit checks on all new accounts and communicates same to Branch Director for decision regarding credit limits Sets up new homecare clients and tracks, including: Verify Insurance Enter all information in ContinuLink on new homecare clients, including plan of care, pay/bill table, units/billing codes Track physician's orders and plan of care for signatures Monitor care authorizations weekly Assist in maintaining clinical files Processes all time slips within ContinuLink system weekly, in timely manner to include review and approval for billing and payroll Investigates discrepancies; make adjustments and corrections as needed Processes instant/advance checks for field employees in accordance with established company policy and timelines Maintains complete payroll, billing and collection documentation and files Assists in other areas of the office as needed Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Competence To perform the job successfully, an individual should demonstrate the following competencies: Good grammar, voice and diction Basic computer and keyboarding skills Excellent customer service skills (friendly, courteous and helpful) Be able to read, write, and understand English. Excellent attention to detail Work well in a team environment Able to maintain confidential information Good time management skills Education and Experience High School diploma or equivalent Two-three years related experience in medical billing and collections. Health care experience preferred. Experience should emphasize problem-solving skills. Computer Skills Computer skills (excel, word, accounting software) Medicaid billing, accounts receivable, collections. Beneficial Skills and Experience Work experience in a home care or staffing environment. #INDFL Powered by JazzHR in PG3IkHPE

Full-time Description SUMMARY: This position is responsible for preparing and billing patients and insurances, receiving and posting receipts to billing systems, making cash deposits electronically, and reconciling these accounts accurately as well as maximizing payment amount and turn-around time. DUTIES AND RESPONSIBILITIES: · Processing medical and/or vision claims generated within the practice management software system daily · Create claim batches and process all insurance claims daily · Understanding of claim edits and know the appropriate actions to take to correct the claim prior to submission · Prepare claim resubmissions, appeals and reviews · Research correct ICD and CPT codes to get claims paid for any rejections · Contact patient when necessary to obtain correct information to get the claim paid · Call insurance company when necessary to find out why claim is rejecting, and follow through by correcting information and resubmitting the claim for payment · Work with clinics to gather additional information that may be needed to correct a claim for submission to payor · Meet timely deadlines specified by management when billing charges · Maintain organized filing system for uploaded batches · Work well with team members · Other duties as assigned · Support and backup other areas of the department as needed · Answer patient and insurance calls Requirements QUALIFICATIONS: · Positive, upbeat attitude · Analytical Problem-Solving Skills · Strong attention to detail · Effectively manage multiple priorities · Proficient computer skills including experience with Microsoft Excel and the internet · Effective communication with peers, managers, and all individuals affiliated with the company · Ability to work well in a team environment · Deadline Driven · High school diploma or equivalent is required · Medical collections experience Preferred · Customer service experience Preferred · Experience in Ophthalmology, Ambulatory Surgery and NextGen/EMA is preferred

Job Description Job Title: Insurance Verifier Company: Radiology Associates of Ocala About Us Radiology Associates is the leading provider of patient care and medical imaging in East Central Florida. We offer high-quality imaging services using state-of-the-art technology in a comfortable, caring, and professional environment. Our team is committed to delivering an exceptional patient experience and maintaining a supportive, purpose-driven workplace culture. We are proud to be recognized as a Breast Imaging Center of Excellence by the American College of Radiology. Why Join Radiology Associates? When you join our team, you become part of an elite group of professionals dedicated to delivering the highest level of patient care. We value employee recognition, career advancement, diversity, and a collaborative work environment. We're looking for motivated individuals who are ready to grow with us. Position Summary As an Insurance Verifier, you will play a critical role in ensuring insurance pre-authorizations are in place for imaging exams prior to patient appointments. This position requires direct communication with referring providers and insurance companies and involves starting the authorization process when needed. Key Responsibilities Verify that insurance pre-authorizations are in place and valid before the scheduled procedure Request missing or corrected authorizations from referring providers as necessary Initiate authorization process when required Deliver excellent customer service to patients, providers, and internal teams Communicate effectively and professionally via phone and email Work independently in a fast-paced, high-volume environment Perform additional duties as assigned Requirements Education: High school diploma or equivalent Experience: Minimum of 1 year of experience in medical insurance verification Knowledge & Skills: Strong understanding of insurance plans and pre-authorization requirements Familiarity with radiology imaging modalities and medical terminology Proficiency in MS Office (Word, Excel, Outlook) Excellent phone etiquette and multitasking skills Strong time management and problem-solving abilities Reliable and highly organized Abilities: Effectively explain insurance procedures to patients Communicate clearly, both verbally and in writing Collaborate effectively with team members, patients, and providers Maintain a high level of attention to detail under pressure This Job Is Ideal for Someone Who Is Dependable and punctual Detail-oriented with a focus on accuracy Calm and focused under pressure Committed to delivering high-quality customer service Employee Benefits Paid Time Off Paid Holidays Affordable Medical, Dental, and Vision Plans Paid Life and AD&D Insurance Employee Assistance Program (EAP) Employee Recognition Program Corporate Discounts 401K Program Employee Referral Bonus Program Additional Information Radiology Associates is an Equal Opportunity Employer and complies with all federal, state, and local anti-discrimination laws and regulations. We maintain a Drug-Free & Tobacco-Free Workplace. This organization participates in E-Verify to confirm employment eligibility in the United States.

Shape Your Future. Serve Your Community. Build Your Career with Palms! What Life Working at Palms Looks Like: Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it's focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful. Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding! Comprehensive Services & Variety: We offer a wide array of services - family medicine, pediatrics, dental, behavioral health, prenatal care, etc. - So working here gives exposure to different patient populations, conditions and settings. Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there's an emphasis on continuity of care, relationships with patients, etc. Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community. Perks: Competitive Wages Comprehensive Health Coverage: Medical, Dental and Vision Insurance Professional Development Opportunities Employee Assistance Programs Company Paid Life Insurance 401k with 5% Match 11 Paid Holidays 20 Days PTO Recognition and Rewards Community Impact Position Summary The Dental Patient Advocate is responsible providing exceptional front desk and clerical support within the dental office. This includes greeting patients, managing phone communications, scheduling appointments, processing referrals and authorizations, collecting payments, and maintaining accurate patient dental records in the EDR. The advocate plays a key role in ensuring positive patient experience and supporting the operational efficiency of Palms Medical Group. Description of Primary Responsibilities 1) Customer Service a) Greet and assist patients warmly upon arrival to the office b) Answer, screen and route telephone professionally and efficiently. c) Resolve patient inquiries and concerns, using sound judgement to determine appropriate solutions. d) Foster positive relationships with patients to promote satisfaction and loyalty 2) Patient Check-In a) Accurately collect and enter patient demographic, insurance, consent and medical/dental history information b) Maintain knowledge of accepted insurances including deductibles, premiums, frequency limitations and provider charges. c) Assist patients with enrollment in the sliding fee scale program. d) Enter data accurately into NextGen and Luma systems e) Maintain efficient patient flow and ensure a clean, organized front desk and patient waiting area f) Schedule and pre-schedule appointments as needed. g) Direct patients, visitors and vendors to the appropriate departments. 3) Patient Check Out a) Verify patient encounters and procedure and diagnosis codes. b) Collect payments for services rendered and outstanding balances (medical and dental) c) Perform end-of-day reconciliation, including balancing the cash drawer, submitting deposits and reports to the Finance Department, and maintaining accurate logs. 4) Referrals a) Coordinate referrals to specialists or external providers for additional dental care. b) Explain the referral process to patients, including provider information and directions. c) Accurately enter and submit referral information through insurance portals. 5) Insurance Authorizations a) Understand which insurance plans require prior authorizations and how to document them. b) Navigate insurance web sites to obtain authorizations c) Gather and submit required information (e.g.: diagnosis codes, insurance details and patient ID) 6) Administrative Duties a) Adhere to the Front Desk Policy Manual, Dental Policy Manual and HIPAA Policy Manual b) Check and respond to emails at least twice daily. c) Assist the Executive VP of Patient Services with data collection for UDS and grant applications. d) Support audits and surveys and other administrative tasks as assigned e) Perform additional duties to support the efficiency and effectiveness of PMG operations. Requirements Description of Primary Attributes General Development: 1) Must be organized, a self-starter and detailed oriented 2) Job duties require the ability to work independently and as part of a team 3) Expected to travel and cover other sites during Dental Patient Advocate absences 4) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development. Professional & Technical Knowledge: 1) Employee shall be able to read and interpret written dental instructions 2) Employee will know how to efficiently operate NextGen, 3) Employee will be expected to navigate and operate Microsoft Office suite products, including Word, Excel and Teams Licenses & Certifications: 1) High School Diploma or Equivalent 2) Current BLS (basic life support) Certification Communications Skills: 1) Effectively communicates complex and/or technical information to co-workers, patients and/or vendors Physical/Mental/Emotional Demands: Standing for long periods of time Sitting for long periods of time Viewing a computer monitor for long periods of time Bending Stretching / Reaching Walking short distances Lifting up to 50 pounds Operating office equipment (computer, fax machines, telephones and copy machines) Reading forms / Instructions / Patients Charts Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone Exposure to potentially violent / irate patients Health / Safety Consideration of Position Exposure to chemical infectious / contagious illness Exposure to chemical and inhalation of antibiotics during reconstitution Exposure to X-Ray radiation Exposure to a variety of scents and odors Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or laws