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Patient access representative jobs in Georgia - 2,224 jobs

  • Customer Service Representative

    Meridth Lamas-State Farm Insurance Agent

    Patient access representative job in Savannah, GA

    ProSight Talent is excited to partner with a nationally recognized insurance leader to present an outstanding career opportunity in Savannah, GA. Client Service Representative - Savannah, GA Full-Time | Local Office | Career Growth Opportunity Are you a people-first professional who enjoys building relationships and helping others? We're looking for an energetic Client Service Representative to join a well-established local insurance and financial services agency in Savannah, GA. This is a great fit for someone who takes pride in providing exceptional service, enjoys problem-solving, and wants to build a long-term career in a stable, growth-oriented environment. What You'll Do Serve as the primary point of contact for existing clients, handling policy updates, billing inquiries, and general service needs Support licensed agents in delivering an excellent client experience Communicate effectively by phone, email, and in person Manage daily administrative and follow-up tasks in a fast-paced office Participate in ongoing training to develop product and service knowledge What We're Looking For Strong interpersonal and communication skills Detail-oriented and highly organized Customer-service or office experience preferred Ability to learn insurance products and systems quickly A proactive, positive attitude with a desire to grow What's Offered Competitive hourly rate plus performance incentives Paid training and career development opportunities Supportive team environment in a professional local office Growth potential into licensed roles and leadership Projected Total Compensation: $40,000.00 - $65,000.00 per year Benefits: 401(k) Health insurance Paid time off
    $40k-65k yearly 4d ago
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  • Vehicle Registration Clerk

    America's Auto Auction 4.3company rating

    Patient access representative job in Savannah, GA

    Are you detail-oriented and passionate about organization and customer service? We're looking for a Vehicle Registration Staff to join our team and handle the vehicle and inventory control in a fast-paced, supportive environment. America's Auto Auction (AAA) is experiencing growth, and we want you to be part of it. We are one of the nation's premier auto auction groups. America's Auto Auction has developed a platform built on lasting relationships and superior service that leverages the best of vehicle offerings. What You Will Do: • Responsible for maintaining proper working handhelds/devices at front gate. • Greets customers and maintains excellent customer service. • Strong attention to detail when entering in seller/vehicle information into inventory system • Ensure that all vehicles scheduled for sale are registered and that the proper stickers are in place. • Ensure all window markings are correct (year, lot #, mileage, dealer code, etc.). • Review paperwork and exit vehicles in the system when customers are departing from the sale. • Other duties as assigned. Requirements Qualifications: • High School Diploma or GED equivalent preferred. • 1 to 3 years of previous Auction and/or vehicle registration experience preferred. • Must be at least 21 years of age • Valid driver's license and safe driving record required. • Basic computer skills required. • Ability to lift up to 20 pounds. • Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. • Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb. • Ability to work in all weather conditions: snow, ice, rain, heat, etc. • Hiring is contingent on passing a complete background check and drug screen. Here's a taste of the benefits we offer: • 401K with Matching • Competitive Pay • Medical, Dental, Vision • Life Insurance • Short- and Long-term disability • Critical Illness • Paid Holidays • Paid time off • AD&D Insurance • Employee Assistance Program (EAP) • And more! Our daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers. America's Auction is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $20k-26k yearly est. 6d ago
  • Patient Advocate

    Corps Team 4.0company rating

    Patient access representative job in Milton, GA

    A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member. The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders. Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented. Duties and Responsibilities: Follow communication scripts when managing a member's communications. Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service. Adhere to established standards and guidelines with ability to help to recommend improved procedures. Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information. Help members understand the program by answering questions and explaining procedures and providing general information. Call doctors' offices to obtain and maintain members' current prescriptions. Document member activities, phone call results and communication in our systems/software. Complete required paperwork adhering to compliance standards. Maintaining patient confidentiality and compliance regulations such as HIPAA. Required Skills and Qualifications: Excellent communication skills, both written and verbal. Substantial active listening skills. A patient and empathetic approach and attitude. Customer focus and highly adaptable to different personality types. Exceptional interpersonal and rapport building skills. Vigorous time management, organizational skills and attention to detail. Phone skills including the ability to incorporate appropriate phone etiquette. Creative solutions seeking. Comfortable working in fast paced environments. Adaptability and flexibility. Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications. Willingness and ability to learn about company's products, services, and processes. Coachable with a willingness to learn and a desire to succeed. Process oriented, with a focus on continuous improvement. Self-Motivated. Strong data input skills. Job Experience Preferences: Experience as a Pharmacy technician is strongly preferred. Experience in a highly customer service-oriented role. Experience in a Call Center or Customer Support environment. Compensation is commensurate with experience.
    $34k-41k yearly est. 3d ago
  • Medical Biller

    Elios Talent

    Patient access representative job in Atlanta, GA

    Primary Care Practice Atlanta, Georgia About the Practice We are an established primary care practice in Atlanta focused on delivering high quality, patient centered care to an adult population. Our team values professionalism, accuracy, and strong communication, and we take pride in providing a positive experience for both patients and staff. Position Overview We are seeking an experienced Medical Biller to support our revenue cycle operations. This is a critical role responsible for ensuring accurate and timely charge capture, billing, and follow up for patient services. The ideal candidate is detail oriented, highly organized, and experienced in medical billing and accounts receivable, with a calm and professional demeanor when working with patients. Strong follow through, accountability, and customer service skills are essential for success in this role. Key Responsibilities Submit insurance claims accurately and in a timely manner Research and resolve claim denials efficiently Answer patient inquiries regarding outstanding balances with professionalism and empathy Post payments and reconcile accounts Perform charge capture and charge review for office visits and procedures Verify insurance benefits and eligibility Maintain accurate documentation within the billing system Collaborate with clinical and administrative teams to resolve billing issues Ensure compliance with billing guidelines and payer requirements Qualifications Minimum of 1 year of medical billing experience Accounts receivable experience required Revenue cycle experience preferred Prior experience with Epic is a plus Clear and effective verbal and written communication skills Strong organizational and follow through skills Proficiency with Microsoft Office software High level of professionalism with a strong work ethic Ability to manage multiple priorities in a fast paced environment Team oriented mindset with a positive and caring attitude toward patients Benefits Paid time off Partially paid health insurance Optional dental, vision, and AFLAC coverage 401(k) Paid parking Competitive salary
    $30k-37k yearly est. 4d ago
  • Medical Receptionist

    LHH 4.3company rating

    Patient access representative job in Decatur, GA

    LHH is seeking a Medical Receptionist for a wonderful non profit organization with a great mission. in Decatur, GA. This candidate will serve as the first point of contact for patients and visitors, supporting the mission of commitment to compassionate, inclusive, and patient-centered care. This role is responsible for greeting patients, coordinating front-desk activities, supporting administrative workflows, and ensuring a positive experience for all individuals entering the clinic. Responsibilities Warmly greet patients and visitors in a professional and welcoming manner Assist patients with completing required paperwork and forms Answer and route incoming phone calls Schedule and confirm appointments as needed Maintain an organized and clean reception area Provide light administrative support, including filing, scanning, and record management Ensure confidentiality and compliance with HIPAA guidelines Collaborate with clinical and administrative teams to support patient flow and clinic operations Qualifications Previous experience in a healthcare, medical office, or clinical environment required Strong customer service orientation and a naturally “giving spirit” Excellent communication and interpersonal skills Ability to multitask in a fast-paced environment Professional, compassionate, and patient-focused demeanor Proficiency with basic office software and phone systems preferred Bilingual in Spanish is a plus Requirements Successful completion of background check Drug screening TB Test clearance Job Details: Monday-Friday: 9:00 AM - 5:30 PM Saturday (occasional): 9:00 AM - 12:00 PM Hours: 40 hours per week Dress Code: Business Casual Work Environment: On-site / In-office Contract Role Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
    $25k-31k yearly est. 3d ago
  • Patient Financial Advocate

    Firstsource 4.0company rating

    Patient access representative job in Athens, GA

    FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Sunday to Tuesday 10:00 am - 8:30 pm and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: * Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. * Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs. * Initiate the application process bedside when possible. * Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. * Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress. * Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. * Records all patient information on the designated in-house screening sheet. * Document the results of the screening in the onsite tracking tool and hospital computer system. * Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. * Reviews system for available information for each outpatient account identified as self-pay. * Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. * Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. * Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. * Other Duties as assigned or required by client contract Additional Duties and Responsibilities: * Maintain a positive working relationship with the hospital staff of all levels and departments. * Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) * Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). * Keep an accurate log of accounts referred each day. * Meet specified goals and objectives as assigned by management on a regular basis. * Maintain confidentiality of account information at all times. * Maintain a neat and orderly workstation. * Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. * Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: * High School Diploma or equivalent required. * 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. * Previous customer service experience preferred. * Must have basic computer skills. Working Conditions: * Must be able to walk, sit, and stand for extended periods of time. * Dress code and other policies may be different at each healthcare facility. * Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law. To be updated by recruiter.
    $33k-41k yearly est. 2d ago
  • Branch Customer Service Rep - Morrow, GA

    The Auto Club Group 4.2company rating

    Patient access representative job in Morrow, GA

    Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. Generate leads, update members on travel and insurance specials, and provide travel information Respond to customer inquiries and refer to senior staff or agent when appropriate Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate Provide administrative support to the travel and/or insurance sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma or equivalent Work Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Microsoft Office applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: Passion and enthusiasm for working with people Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $19 hourly 5d ago
  • Credentialing Specialist

    Dunhill Professional Search & Government Solutions

    Patient access representative job in Forest Park, GA

    Processes credentialing and re-credentialing applications for the client. Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re-credentialing applications. Provides support to the client in the collection and query of credentials of members of the client. Conducts Primary Source Verification (PSV) of credentials such as licenses, certifications, registrations, professional school education, postgraduate, residency, or specialty training, board certifications, work history, and current references. Conducts queries through the National Practitioner Data Bank (NPDB), the Defense Practitioner Data Bank (DPDB), the Department of Health and Human Services (DHHS) and TRICARE sanction data banks. Collects professional/peer references and completed clinical privileges, demographics, military and civilian practice history (including adverse privileging actions and malpractice history), health status, documentation of contingency and continuing education training, national provider identification number, and for non-personal services contract providers malpractice insurance information. Accurately loads appropriate data in the DoD Centralized Credentials Quality Assurance System (CCQAS). Keeps records and documentation of the applications and verifications maintained. Establishes and maintains updated CCQAS records. Researches and solves credentialing/re-credentialing problems; escalates more complex issues as appropriate. Tracks status of credentials for healthcare practitioners and provides required documents to clients to make accession, credentialing and privileging (C&P) decisions. Maintains relationships with Military Treatment Facilities and supported customers. Ensures providers are credentialed, appointed, and privileged with health plans, hospitals, and patient care facilities. Reviews records for regulatory compliance and quality assurance at a healthcare facility, insurance group, or similar organization, ensuring relevant regulations are met. Minimum Qualifications US Citizen with HS diploma or GED; Bachelor's Degree in healthcare or business field preferred Certified Provider Credentialing Specialist (CPCS) preferred 2-5 years of experience performing physician credentialing at a medical group, hospital or health plan. Must be able to Pass a government background check Other Job Specific Skills Strong customer focus, interpersonal, collaboration, written/verbal communication, prioritization and computer skills. Strong attention to detail and good organizational capability. Able to handle multiple simultaneous tasks and complete work projects in designed time frames. Knowledge of Department of Defense credentialing guidelines preferred. Experience using Centralized Credentials Quality Assurance System (CCQAS) and Defense Medical Human Resources System - internet (DMHRSi) a plus. Ability to handle confidential information on a daily basis in a professional manner. Ability to consistently maintain quality and production expectations. Possess proof-reading skills sufficient for auditing documents. Demonstrate familiarity with credentialing policies, guidelines, and regulations for the DoD credentialing process.
    $29k-43k yearly est. 1d ago
  • E-Billing Specialist

    Freeman Mathis & Gary, LLP

    Patient access representative job in Atlanta, GA

    Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an experienced E-Billing Specialist to join our Atlanta office. The E-Billing Specialist will be executing electronic submissions of client invoices via various e-billing systems. The E-Billing Specialist will need to identify, trouble shoot and resolve issues by coordinating with Attorneys, Billing Specialists, Clients and Legal Administrative Staff. Characteristics that have proven successful in the role include the ability to follow up, multi-task quickly, research and resolve complex billing transactions and above all else, maintain a positive attitude. Solid communication skills are important as E-Billers are required to communicate frequently with attorneys, either in writing or in-person. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Duties and Responsibilities: Execute electronic submission of client invoices via various e-billing systems. Identify, troubleshoot and resolve issues that arise during the invoice submission process. Coordinate with Attorneys, and Billing Specialists, Clients and Legal Administrative Staff for resolution and maintenance tasks associated with client e-billing requirements. Escalate issues as needed to Supervisor. Track statuses of submitted invoices to ensure payment from client. Maintain internal database of e-billed clients and their compliance requirements. Document and update reference materials for all aspects of the e-billing process as necessary. Assist with Partner and Client inquiries in a timely manner. Provide updates to attorneys, clients and administrative staff. Work with management, and outside counsel to support and expand the Firm's e-billing program. Review processed legal, and related legal service provider bills from various internal and external sources for accuracy. Help manage and curate data in the departments matter management/e-billing system. Perform research, ad hoc reporting and other analysis projects. Performs other duties as assigned. Education, Experience, and Skills: Candidate must be highly organized and must be able to communicate and meet with attorneys to clarify billing specifics. This position requires great communication skills, both verbally and written, to attorneys and will include both follow through and follow up skills. Must be proactive, self-starter, quick learner and detail oriented with the ability to work independently. Must have a professional demeanor with the ability to work in a team setting. Must have basic Excel skills, working in spreadsheets, copy and paste and data entry. Solid analytical and problem-solving skills. Candidate must have a minimum of 2-3 years of E-Billing experience navigating systems such as Legal Exchange; Legal X; T360; Litigation Advisor [LSS]; Serengeti or similar systems. 3rd party E-billing platform experience preferable. Bachelor's degree or equivalent preferred and at least 2 years of experience with billing, preferably in a law firm, legal environment or insurance industry. What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
    $28k-36k yearly est. 3d ago
  • Patient Access Rep

    Resurgens Orthopaedics 3.9company rating

    Patient access representative job in Atlanta, GA

    Job DescriptionDescription:Description The Patient Access Rep is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of service. ESSENTIAL DUTIES AND RESPONSIBILITIES - Greets, welcomes, and expidites patients as they check in while keeping staff and patients abreast of any delays - Instructs new patients on completion of consent to treat forms, explains insurance benefit information, MRI patient information forms (if applicable), and makes any necessary corrections to the patients account - Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork, and payment logs) - Verifies rehabilitation benefits and documents benefits on paper and into computer system - Explains financial requirements to the patient and collects time of service deductible, co-pays and/or co-insurance, and any outstanding balance for rehab or MRI (if applicable) - Communication with workers compensation for authorization of rehabilitation visits and documents on paper and into computer system - Enters charge details for each patient per billing guidelines for worker's compensation and MVA patients - Schedules new patient and follow up patient appointments with the appropriate rehabilitation clinician - Communicates with the patients in the lobby if clinician or MRI (if applicable) is running behind schedule - Communicates with all patients who no-show and notifies adjuster of any no-show by a worker's compensation patient - Reconciles change drawer/petty cash - Other duties as assigned NON-ESSENTIAL DUTIES AND RESPONSIBILITIES - Keeps front desk and lobby clean and organized. - Assist with back office duties: cleaning, laundry, organization as needed Requirements: QUALIFICATIONS EDUCATION AND EXPERIENCE - High School diploma or equivalent - One year of experience in customer service or reception, preferably in a health care environment. SKILLS/ABILITIES - Utilize fuctions of a multi-line phone system - Basic Computer skills - Strong customer service - Ability to communicate clearly and concisely in all written and oral communications, including email. - Strong organizational skills with great attention to detail - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to multitask - Demonstrated conflict management skills PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position require a medium physical demand level. Ability to occasionally lift up to 50 pounds maximum, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of neligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
    $24k-30k yearly est. 13d ago
  • Scheduling Specialist(Construction background required)

    Choate Construction 4.2company rating

    Patient access representative job in Atlanta, GA

    As one of the largest general contactors in the Southeast, Choate considers our reputation as our number one asset, with future success founded upon the strength of our client relationships and our employees. Choate excels in both the base and interior construction with office locations in Atlanta, Charleston, Charlotte, Nashville, Raleigh, Tampa and Savannah. This role is posted for our Atlanta office but this able to work at any of our seven locations. We have an excellent opportunity for a Scheduling Specialist. This candidate must have experience in running active construction projects in the commercial sector. This candidate must understand how to create a construction schedule for upcoming projects. This role will evaluate Choate Construction's scheduling performance through training, process improvement, project support, and maintenance of operations standards. The Scheduling Specialist will refine and update Choate's project scheduling processes and maintain standards of quality and consistency for project schedules. Standards produced and maintained by the Scheduling Specialist will have the effect of ever improving the minimum possible outcome of project schedulers and providing a consistent and reliable product for clients, partners, and employee owners that rely on project schedules. The Scheduling Specialist will evaluate our existing software as well as suggest and implement updates to it. Skills and Qualifications: * Ten (10) years of construction experience in a role with regular scheduling responsibilities. * Preferred four-year degree in a construction related curriculum. * Experienced in developing comprehensive training regiments in the construction field for skilled development at various levels. * Experience in executing training through various platforms, including recorded , interactive, and in-person. * Provide situational training as requested by Directors of Operations and Project Executives, for teams with unique challenge or opportunities that are abnormally dependent of schedule acumen. * Can drive/fly to all Choate office locations, and be able to walk Choate project sites. * Proficient at working away from the office via Choate Construction's remote network access tools. What we offer: * Full Employee Benefits * Employee Stock Ownership Program(ESOP) * 401(k) plan * Paid Time Off * Matching Gifts Program * Clearly defined Company Core Values, Mission, and Vision. Choate Construction Company is 100% employee owned and provides excellent employment opportunities, where individuals work in a dynamic environment. The firm is built on the skills and the efforts of each employee and strives towards continuous development of a growing and prosperous business. Choate Constuction is an Equal Opportunity Employer and is committed to providing a safe work environment and to fostering the well being and health of its employees. Equal Opportunity Employer, including disabled and veterans.
    $61k-77k yearly est. 60d+ ago
  • Patient Representative

    Southcoast Health 4.2company rating

    Patient access representative job in Savannah, GA

    Job Description SouthCoast Health is looking for a Patient Representative PRN for our Nephrology Department SouthCoast Health is seeking a Patient Representative to join our Nephrology office. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.
    $30k-34k yearly est. 9d ago
  • Interpreter/Patient Rep - FT (73329)

    Hamilton Health Care System 4.4company rating

    Patient access representative job in Dalton, GA

    Hours: Saturday - Sunday 10AM - 10PM, Friday 8AM - 8PM Provides accurate and skilled interpretations to help facilitate successful delivery of healthcare services to Spanish speaking patients and guests. Acts as a liaison between patients, their families and healthcare staff assuring that every effort is made to meet individual needs.
    $28k-31k yearly est. 37d ago
  • Scheduling Specialist

    Avicado

    Patient access representative job in Dalton, GA

    Job Description Transforming The Way Construction Owners Use Technology & Data Are you a proactive planner with deep expertise in data center scheduling and phased delivery? Do you enjoy working with innovative teams and delivering complex construction schedules with precision? If so, the Scheduling Specialist role at Avicado offers the opportunity to drive impact in high-performance, client-facing environments. You will love this job if… You are a high performer, self-starter, and love to learn. You take ownership of projects and drive impact. You connect and grow both inside and outside the organization. You thrive in a fast-paced, dynamic environment while staying authentic and having fun. What you'll do… Create detailed project schedules during planning and design phases, incorporating critical elements such as design milestones, permitting timelines, and long-lead procurement. Baseline & Strategic Scheduling: Establish and maintain baseline schedules that align with the delivery strategy, including phased commissioning and fast-track execution models. Risk & Impact Analysis: Perform schedule risk assessments to identify delays along the critical path and propose mitigation strategies. Conduct what-if scenarios to forecast impacts of design changes, procurement delays, or field issues. Cross-Functional Coordination: Collaborate closely with design, cost, and procurement teams to ensure realistic integration of timelines and resource dependencies. Ongoing Schedule Management: Maintain live project schedules throughout execution. Reflect real-time progress, manage updates, and track changes to provide accurate and actionable schedule insights. Critical Path Monitoring: Track and analyze critical and near-critical activities, proactively identifying delays and recommending recovery plans. Commissioning Schedule Management: Develop and manage commissioning plans in alignment with mechanical, electrical, and IT system turnovers, including parallel commissioning strategies. Tool & Process Optimization: Leverage existing tools such as Procore and MS Project to drive schedule efficiency. Identify gaps and recommend new systems or tools to enhance performance and alignment with client needs. Client Engagement & Business Reviews: Lead Quarterly Business Reviews (QBRs) with client's sponsor team and Avicado executives to review scheduling performance, realign goals, address emerging challenges, and define next-phase priorities. You should have... Advanced proficiency in scheduling software. Expert level of MS Project is required along with general working knowledge and ability with P6. Mastery of schedule development, including work breakdown structures (WBS), logic sequencing, resource loading, and schedule baselining. 5+ years of data center construction scheduling and/or project management expertise. Familiarity with phased delivery models and early equipment procurement specific to data center environments. Knowledge of how scheduling interfaces with cost, procurement, risk, and change management systems. Ability to develop integrated schedules and maintain alignment across multiple trades and stakeholders. Strategic thinking to identify risk scenarios, assess mitigation options, and proactively advise on recovery strategies. Ability to interface effectively with design teams, contractors, commissioning agents, and other project stakeholders. Facilitation skills to lead schedule review meetings, coordination sessions, and recovery planning workshops. Hands-on understanding of field construction activities and constraints to ensure realistic and executable schedules. Flexibility to dynamically update and re-sequence schedules in response to design evolution, procurement delays, or field conditions. High attention to detail, especially in meeting client-specific requirements for large-scale or hyperscale programs. A proactive, self-starting mindset with a high degree of ownership and accountability. Preferred Qualifications 5+ years of data center or mission critical experience. Demonstrated success managing complex, phased scheduling strategies in high-performance projects. Characteristics of an ideal candidate Responsive; Avicado takes great pride in reacting quickly and positively to our clients and teammates, both internal and external Innovative; a desire to drive innovation through new and unique solutions while embracing creative ideas Entrepreneurial; the drive to take initiative, deliver results, and create value for our clients Empowered; bring solutions instead of problems Performance Driven & Accountable; sets goals and challenges our high-performance culture Even-tempered; handles pressure and thrives in a fast-paced environment Coachable; recognizes strengths & weakness and open to guidance Why Avicado Competitive compensation Health insurance 401k with employer match Flexible PTO Remote work Philanthropic Matching Gift Program And more… About Avicado Avicado, LLP was established in 2015 with a focus on utilizing the latest cloud-based tools and applications to enhance our clients' experience. As a technology consultancy, we empower construction owners to make the most of their systems and data. Our team of experts collaborates with enterprise organizations such as data centers, universities, hospitals, and real estate developers to promote seamless interoperability across their teams and technologies. We are experiencing an exciting phase of expansion and actively searching for new talent to join our team. We're a close-knit team with a high-performance culture, but we don't like to take ourselves too seriously. Our diversity and inclusivity are a point of pride, and we have created a highly interactive remote work environment that encourages mutual respect and individuality while fostering opportunities for employees to excel both personally and professionally. We offer competitive benefits, remote work experiences, flexible work arrangements, various career development opportunities, employee resource groups, and more. Avicado's unwavering dedication to creating a remarkable workplace experience has been widely acknowledged by experts in the industry. We are thrilled to have attained the highly coveted "Great Place to Work" certification and to have been included on Inc.'s esteemed Best Workplaces list for three consecutive years. Additionally, we are humbled to have received the AYA Award, which recognizes allies who promote equality and actively foster positive change for women in technology. At Avicado, we take great pride in fostering a culture that is both inclusive and supportive, especially for women in the technology industry. These accolades are a testament to our ongoing efforts to foster a culture of inclusion, mutual respect, and professional growth for all members of our team. If you are a self-motivated individual who wants to work with Fortune 500 clients in a rapidly growing company, we encourage you to join us! EOE
    $33k-48k yearly est. 12d ago
  • Patient Concierge Representative

    A Smile 4 U

    Patient access representative job in Alpharetta, GA

    Job DescriptionPatient Concierge Representative | Entry Level | Bilingual Spanish (required) Job Type: Full-Time Schedule: Monday-Friday, 9:00 AM-6:00 PM Training Schedule (first two weeks): 8:00 AM-5:00 PM About Us We're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Patient Concierge Representative to our growing team; who is passionate about helping others and thrives in a fast-paced environment. A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient. The ideal Candidate Compassionate, detail-oriented, and adaptable Comfortable in a fast-paced, team-driven office Can-do attitude Key Responsibilities Answer incoming calls and emails promptly and professionally Make daily outbound calls to schedule patient appointments per clinic protocols Document all call interactions according to standard operating procedures Assist in resolving customer complaints with the support of the Customer Service Manager Enter new patient information into the practice management system Update existing patient records Required Qualifications Bilingual in Spanish (required) Previous customer service, call center experience is a plus Strong interpersonal, communication and organizational skills Customer service oriented with a professional demeanor Reliable, organized and collaborative team player Benefits Medical, Dental, and Optical Insurance (available after 90 days for full-time team members) Employee discount Paid Time Off (PTO) and Paid Holidays Opportunities for professional growth Dental experience is highly preferred Pay is based on experience Are you willing to consent to a background check including a criminal record check, employment, and education verification?
    $26k-32k yearly est. 12d ago
  • Patient Representative

    Southwell, Inc.

    Patient access representative job in Tifton, GA

    DEPARTMENT: PATIENT RELATIONS FACILITY: Tift Regional Medical Center WORK TYPE: Full Time SHIFT: Daytime The Patient Representative serves as a liaison between patient and hospital staff. Assists patients in interpreting hospital policies, procedures, and services. Assist patients in obtaining solutions to problems and concerns. Assist staff in gaining awareness of patients' perceptions of the hospital experience. RESPONSIBILITIES: * Assist patients in interpreting hospital policies, procedures, and services. * Assist patients in obtaining solutions to problems and concerns. * Assist staff in gaining awareness of patient's perceptions of the hospital experience. * Visits waiting rooms to assist with waiting patients and family and offer explanations for delays. * Visits with inpatients in the hospital and ICU waiting area and offer assistance upon request. * Maintains cleanliness in the unit area. * Communicates patient care concerns to triage or charge nurse. * Satisfactorily completes the competency checklist to include testing knowledge and skills. * Addresses patient complaints and forwards to nurse manager as needed. * Demonstrates the ability to handle confidential information with discretion for the patient, family, and/or co-worker. * Provides spiritual needs of patients and families by notifying the patient's minister or our minister of the week which is on call. * Assist in obtaining clothes when necessary for patients who are being discharged or being transferred to another facility when there is no other resource or assistance available. * Encourages patients who are waiting to maintain an NPO status until the physician evaluates them. * Effectively uses Language Line and Hospital Interpreter to communicate with patients who do not speak English. * Notifies Security and Housekeeping as necessary to address issues in the waiting room. * Offer information and direction to families and patients who need help in finding other departments, parking and other patients. * Informs patients of wait times and explains delays. * Ensure that all individuals will be offered access to care regardless of race, creed, sex, national origin or source of payment for care. * Protects patient's rights treating them with dignity, respect and courtesy. * Protects patient's valuables as directed in hospital policies and procedures. * Follows policies related to informed consent, confidentiality, patient rights, and access to chart and advanced directive information. * Assists families with meals and medications when there is a substantial lack of financial resources. * Assists families of patients with help in finding a place to stay and any other need they might have during their stay. * Attends all mandatory in-services and completes CBL's on Net Learning (i.e. Infection Control, Safety, Body Mechanics, and Fire Safety, etc.). * Reviews bulletin board and emails for updates. * Attends 80% of staff meetings or reads and initials minutes. * Supports and adapts to progressive changes in work environment. * Improves self- knowledge through voluntarily attending continuing education/certification classes. * Maintains required competency levels as identified in written exams, skills checklists, and skills labs and annual safety updates. * Accepts and acts upon constructive criticism in order to improve abilities. * Works as a team player with a positive attitude. * Conducts self in professional manner and demonstrates the ability to diffuse intense situations. * Conveys genuine concern for patient, family, health and welfare. * Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ("TRHS") policies as they presently exist and as they change or are modified. * Understands and adheres to: TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information. * Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position. * Offers suggestions on ways to improve operations of department and reduce costs. * Attends all mandatory education programs. * Improves self-knowledge through voluntarily attending continuing education/certification classes. * Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements. * Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department. * Volunteers/participates on hospital committees, functions, and department projects. * Manages resources effectively. * Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel. * Makes good use of time so as to not create needless overtime. EDUCATION: * High School Diploma or Equivalent OTHER INFORMATION: Previous experience in hospital environment is preferred. Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.
    $25k-31k yearly est. 2d ago
  • P&C Licensed Customer Service Rep - (Sandy Plains) Marietta, GA

    The Auto Club Group 4.2company rating

    Patient access representative job in Marietta, GA

    Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES Starting hourly wage of $23.00 - $25.50 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g ., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events.#LI-AM1 Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $23-25.5 hourly 5d ago
  • Patient Financial Advocate

    Firstsource 4.0company rating

    Patient access representative job in Villa Rica, GA

    FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Monday to Friday 8:30 am to 5:00 pm and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: * Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. * Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs. * Initiate the application process bedside when possible. * Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. * Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress. * Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. * Records all patient information on the designated in-house screening sheet. * Document the results of the screening in the onsite tracking tool and hospital computer system. * Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. * Reviews system for available information for each outpatient account identified as self-pay. * Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. * Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. * Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. * Other Duties as assigned or required by client contract Additional Duties and Responsibilities: * Maintain a positive working relationship with the hospital staff of all levels and departments. * Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) * Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). * Keep an accurate log of accounts referred each day. * Meet specified goals and objectives as assigned by management on a regular basis. * Maintain confidentiality of account information at all times. * Maintain a neat and orderly workstation. * Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. * Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: * High School Diploma or equivalent required. * 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. * Previous customer service experience preferred. * Must have basic computer skills. Working Conditions: * Must be able to walk, sit, and stand for extended periods of time. * Dress code and other policies may be different at each healthcare facility. * Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
    $33k-41k yearly est. 2d ago
  • Patient Representative

    Southcoast Health 4.2company rating

    Patient access representative job in Savannah, GA

    Job Description SouthCoast Health is looking for a Full-Time Patient Representative for our Chatham Center Location SouthCoast Health is seeking a Full-Time Patient Representative to join our Chatham Center Location. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience. Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance. DFW, EEO, MFDV
    $30k-34k yearly est. 21d ago
  • Interpreter/Patient Rep - FT (73329)

    Hamilton Health Care System 4.4company rating

    Patient access representative job in Dalton, GA

    Hours: Saturday - Sunday 10AM - 10PM, Friday 8AM - 8PM Provides accurate and skilled interpretations to help facilitate successful delivery of healthcare services to Spanish speaking patients and guests. Acts as a liaison between patients, their families and healthcare staff assuring that every effort is made to meet individual needs. Qualifications JOB QUALIFICATIONS Education: Undergraduate degree preferred, High School diploma required. Licensure/Certification: Certification of completion of an accredited medical interpretation training course (such as Bridging the Gap) completed within 6 months of hire. Experience: Hospital experience preferred. Knowledge of medical terminology preferred. Skills: Fluency in English and Spanish required. Familiar with diversity of cultural and socio-economic backgrounds. Excellent interpersonal and communication skills. High level of customer service and positive approach required. Good problem solving and decision making skills necessary. Position requires highly motivated individual willing to work independently without supervision. Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance
    $28k-31k yearly est. 10d ago

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Top 10 Patient Access Representative companies in GA

  1. Northside Hospital

  2. Trinity Health

  3. Hospital Authority of the City of Petersburg

  4. St. Mary's Health Care System

  5. Resurgens Orthopaedics

  6. Southwell, Inc.

  7. EFFINGHAM HOSPITAL

  8. Barnes Drug Stores of Valdosta

  9. Medcura Health

  10. Medcura Health, Inc.

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