Patient access representative jobs in Grand Prairie, TX

**Spanish is a Requirement** Compensation: $55k-$65k Plus Bonus (Up to $1000/Month) The Customer Service Representative (CSR) serves as the primary liaison between Us and the client, providing exceptional service throughout the post-sales process. This role is responsible for managing customer inquiries, ensuring order accuracy, coordinating with internal departments, and enhancing the overall customer experience. The CSR is a solutions-oriented communicator who ensures client satisfaction while supporting operational efficiency. Core Competencies Customer-Centric Mindset Analytical Problem-Solving Attention to Detail and Accuracy Composure and Patience Exceptional Communication Skills Adaptability and Flexibility Professionalism and Positive Demeanor Dependability and Accountability Multitasking and Organizational Efficiency Essential Duties And Responsibilities Customer Service and Communication Answer the phone with a positive, energetic voice; listen attentively to the customer. Answer all emails in a timely and professional manner. Contact customers via phone or email with follow-up information. Provide customers with order confirmation and shipping information. Assist customers in problem resolution and escalate to the Customer Service Manager when needed. Resist telling a customer “no” until all resources have been exhausted. Always offer a solution if the exact material requested is unavailable. Work directly with the Customer Service Manager on any difficult situations. Order Management and Processing Receive and process customer orders via phone, email, online portal, ensuring timeliness and accuracy. Monitor open orders and proactively manage any delays or updates. Obtain necessary information from customers to ensure prompt and efficient order processing. Provide accurate pricing and inventory information. Sales and Technical Support Provide support to the sales team with any administrative or customer-related needs. Deliver basic technical assistance to customers; escalate complex inquiries to the Sales or Technical team. Maintain a solid grasp of the products and services offered to effectively assist customers and the sales team. Documentation and System Management Keep up-to-date customer notes and records in the NetSuite system. Maintain good communication with the warehouse to ensure accurate order fulfillment and status updates. Administrative and Organizational Duties Maintain accurate and complete documentation of customer interactions in NetSuite. Assist with invoicing support and shipping documents as needed. Support warehouse and fulfillment activities with clear communication and paperwork. Proactively identify potential issues in order flow and escalate accordantly. Routine Duties And Responsibilities Ensure customer complaints are addressed and resolved in a timely manner Prepare order entry and ensure data is accurate Maintain clear communication with your team; it is essential Have a solid grasp of our products and services we offer Ensure that management personnel are kept informed of all pertinent customer issues Other duties as assigned and directed Supervisory Responsibilities This position has no supervisory responsibilities. Supervision Received This position reports to the Customer Service Manager. People Contact Ability to work with other employees, customers and vendors. Qualifications Demonstrated proficiency with Microsoft Office Suite and CRM System (NetSuite) Capable of operating standard office equipment Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities effectively. Able to perform work with a high degree of precision Comfortable working in a fast-paced setting with frequent interruptions while maintaining focus and productivity. Possesses excellent telephone etiquette and customer service skills, with the ability to remain calm and professional when interacting with difficult or upset customers. Education And/Or Experience Required: High School Diploma, Associates Degree or higher preferred but not required. 1-2 years of customer service and data entry experience. Preferred experience: 5 years' experience working in an office environment with business-to-business customer service duties. Certificates, Licenses, Registrations Required: Valid Driver's License Language Skills Must be able to communicate effectively both in writing and verbally in English and Spanish to interact with clients and other employees. Ability to write and read reports. Mathematical Skills Must be able to formulate and comprehend business math calculations. Excellent basic arithmetic skills Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Physical Demands The physical requirements consist of walking, turning the head and torso, stooping, kneeling, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The senses of being able to see, hear, and have full power of speech are required. Work Environment This position will be working primarily indoors. Exposure to warehouse environment such as noise, dust, odors and fumes, chemicals and adhesives. May be required to go outside for the purpose of viewing product with a customer, which may be hot, cold, wet, and dirty. The noise level in the work environment is usually moderate.

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred

We are hiring a Customer Service Representative to work out of our Denton, TX corporate office! This role is responsible is for resolving customer issues, processing orders, tracking/tracing shipments, processing returns/damages, and working with internal departments. Responsibilities: Resolve customer calls and emails in a timely manner Receive, process, and respond to inquiries regarding pricing, order status and changes, product availabilities and product information Process all incoming requests for shipment information from both internal and external Act as a liaison between our Logistics Department and our customers regarding order status, tracking shipments, and identifying late shipments Facilitate the resolution of quality, service, or billing issues by performing activities such as issuing Order Complement, issuing RGA's, or other remedies as deemed appropriate by management Confer with other internal departments to resolve customer issues or complaints Check to ensure that appropriate changes were made to resolve customers' issues or requests, ensuring complete follow through every time Facilitate order complement process, completing the required paperwork and following through on the entire transaction to resolution Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments Manage claims with freight companies and customers Complete regularly scheduled or ad hoc reports using SAP and MS Excel Requirements: 2 years of Customer Service or related experience preferred Ability to work 100% on-site out of the Denton, TX office Professional business acumen with the proven ability to multi-task extensively and remain results-oriented while receiving ever-changing or ambiguous direction and minimal supervision Understanding of what it takes to provide good customer service Ability to follow through on complex/technical projects requiring extensive research Excellent phone presence and professional communication skills; proven ability to remain composed when faced with difficult issues and tight deadlines Spanish language fluency is a plus Advanced MS Office skills We offer: Competitive compensation The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement 401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating Paid Holidays and Paid Time Off with the option to cash out unused PTO every year Possibility for telework days, depending on position, with flexible make-up time for exempt employees Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits. Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.

Type: Contract to Hire We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction. Responsibilities Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues. Guide customers through virtual or phone-based home inspections step-by-step. Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity. Troubleshoot issues such as device pairing, alerts, and connectivity problems. Document calls, resolutions, and inspection findings to support process and product improvements. Make proactive outreach calls to improve product adoption and customer satisfaction. Maintain clear, professional communication via phone, email, and text. What We're Looking For High School Diploma or GED required; bachelor's degree preferred. 1+ year of experience in technical support, help desk, call center, or field service. Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems. Strong communication skills and problem-solving ability. High attention to detail and ability to thrive in a fast-paced environment. Customer-first mindset, proactive attitude, and willingness to learn. Ability to work onsite with flexibility across different shifts. Why This Role Is Great Collaborative, dynamic environment. Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles. Direct exposure to innovative technology and hands-on product improvement.

Job Title: Customer Service Representative Job Type: Full-Time Experience Level: Entry to Mid-Level We are looking for a Customer Service Representative to join our team in Dallas, TX. The ideal candidate will be responsible for delivering excellent customer support by handling inquiries, resolving complaints, and providing information about products or services. If you are a people person with strong communication skills and a passion for helping others, we'd love to hear from you! Key Responsibilities: Handle incoming customer calls, emails, and chats in a professional and courteous manner. Resolve customer issues efficiently while ensuring customer satisfaction. Provide product/service information and assist with order placement, billing, returns, and technical support. Document all customer interactions in the CRM system accurately. Escalate complex issues to the appropriate departments when necessary. Maintain knowledge of company products, services, policies, and procedures. Meet or exceed performance metrics related to response time, quality, and customer satisfaction. Requirements: Bachelor's degree is must. 1-3 years of customer service or call center experience. Excellent verbal and written communication skills. Proficiency in using computers, CRM systems, and basic MS Office tools. Ability to multitask, prioritize, and manage time effectively. Positive attitude, patience, and a strong work ethic.

The Dispatcher serves as the first point of contact for incoming customer communications and is responsible for distributing email requests and documentation to the appropriate Customer Service Representative (CSR) for processing. This role ensures timely response and task routing within the customer service team and provides support with customer documentation and communication, including order acknowledgments and COA requests. Business metrics Key performance metrics for the Dispatcher role include average first response time, email routing accuracy, and order acknowledgment turnaround time. Efficiency can be measured by email volume managed, COA request fulfillment rate, and timely escalation of urgent tasks. Additional indicators such as internal stakeholder satisfaction and error rate in task execution reflect the quality of support provided. Together, these metrics ensure prompt, accurate, and customer-focused service delivery. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Who we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications are Medicaid MMIS systems, Health Insurance Exchange, Child Support, Food Stamps, Unemployment Insurance. We hire people that have desire, aptitude, and attitude to work with our clients such as big 3 consulting firms and US State Government and others. While employed with us you get hands on experience with very large-scale mission critical applications that use latest in technology trends and software tools. We invest in training our resources and retool their expertise to meet our project needs. More importantly our employees have a well-defined social and business purpose to help our clients deliver social and welfare benefits to millions of needs families by use of technology and knowledge. What we do We partner with big 3 consulting firms to design, develop, and maintain complex, heterogeneous, and client facing web-based automation systems that deliver social and welfare benefits to millions of families, nationwide. To develop such highly complex web applications we need professionals with broad range of experience and skills ranging from subject matter experts, computer programmers, project managers, tester, systems analysts and others. We invest in training our employees and retool their expertise to meet our project needs. Job Title: Customer Service Representative Location: Remote/ Nationwide Duration: long term Requirements: High school diploma or equivalent; associate or bachelor's degree preferred. Experience in unemployment insurance programs, state agency work, or case worker roles strongly preferred. Prior customer service or call center experience. Strong communication skills (verbal and written).). Qualifications: 40 hours per week. M-F. Must be authorized to work in the United States. Email resumes to ********************** or mail to Attn: HR, 4Consulting, Inc., 6850 TPC Drive Suite 208 McKinney, TX 75070. Disclaimer 4 Consulting Inc. offers a comprehensive compensation and benefits package. 4Ci is an affirmative action-equal opportunity employer. 4Ci complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified candidates are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

Home Care Scheduler - Onsite Employment Type: Contract - to- Hire, Onsite Schedule: Monday - Friday, 7:00 AM - 4:00 PM Pay Rate: $17 - $18 per hour Wheeler Staffing Partners is seeking a Home Care Scheduler for a full-time, contract-to-hire, onsite opportunity in Plano, TX. The Scheduler will play a key role in coordinating caregiver schedules, managing client assignments, and supporting the daily operations of a busy home care agency. This position requires strong communication, organization, and multi-tasking skills, along with the flexibility to step into client care when needed to ensure uninterrupted service. Key Responsibilities Manage caregiver schedules using scheduling software (such as SwyftOps, ClearCare, AxisCare, or WellSky). Coordinate caregiver-to-client assignments based on availability, skills, and preferences. Handle incoming calls from caregivers, clients, and referral partners. Manage open shifts, call-offs, and schedule changes promptly and effectively. Communicate updates and staffing changes in real-time. Collaborate with internal teams including Service Coordination, HR, and Nursing. Maintain accurate and up-to-date documentation in scheduling and CRM systems. Participate in after-hours or weekend on-call rotation as needed. Provide hands-on assistance or client visits when staffing shortages occur (training provided). Qualifications Minimum of 2 years' experience in home care scheduling Strong communication and customer service skills. Proficient in scheduling or CRM software (SwyftOps, ClearCare, AxisCare, WellSky, AlayaCare, or similar). Ability to multitask and remain organized in a fast-paced environment. Reliable, professional, and able to maintain confidentiality. Ability to step into client care as needed (training provided). Preferred Qualifications Previous experience in home care staffing. CNA or caregiver background preferred. Background Check Requirements All candidates must successfully complete: Texas DPS Background Check in compliance with Health & Safety Code Chapter 142, Section 250.006. Nurse Aide Registry and Employee Misconduct Registry checks (must not be listed as unemployable). OIG Exclusion List review. Employment reference verification (minimum of two professional references). Benefits: Generous benefits available after 90 90-day probationary period. About Wheeler Staffing Partners At Wheeler Staffing Partners, we connect skilled professionals with meaningful opportunities across the healthcare industry. Our team partners with top organizations nationwide to match talent where it's needed most - because connecting great people is what we do best.

Primary Purpose: Responsible for maintaining student academic records at the campus level under minimal supervision. Process student enrollment, transfers, and withdrawals for the campus. Qualifications: Education/Certification: High school or GED Special Knowledge/Skills: Ability to maintain accurate and auditable records Ability to use software to develop or maintain spreadsheets and databases and do word processing Proficient keyboarding and file maintenance skills Basic math skills Strong organizational, communication, and interpersonal skills Experience: Previous clerical experience preferred Skyward experience preferred Major Responsibilities and Duties: Records, Reports, and Correspondence 1. Maintain student academic records and process requests for information and transcripts. Process new student records, including requesting transcripts and records from other schools. 2. Coordinate grade reporting process, including verification and correction of grades and preparation and distribution of report cards. 3. Prepare and distribute University Scholastic League (UIL) eligibility lists. 4. Calculate grade point averages, class rank, and prepare honor rolls. 5. Assist counselors with the enrollment, withdrawals, and transfer of students. 6. Assist campus administration and counselors with the preparation of reports and student data information. 7. Compile, maintain, and file all reports, records and other documents as required. Other 8. Coordinate the ordering and distribution of all graduate materials, including caps and gowns and diplomas. 9. Maintain confidentiality of information. Additional Duties: 10. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None.

Patient Financial Representative Senior - ONSITE Required Education Level: HS Diploma or equivalent years of experience required 3-5 years of experience working within a multi-facility hospital business office environment. Previous Insurance Company claims experience and/or hospital experience. Working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms

GENERAL SUMMARY OF DUTIES: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is completed, signed and dated. Collect appropriate co-pay and/or deposits, collect past due balances, balance daily entries and run reports, answers telephones, triages calls, schedules appointments. #NTO DUTIES AND RESPONSIBILITIES: * Checking patients in for clinical encounters. * Scan paperwork, insurance cards and photo ID * Collecting co-pay, co-insurance and/or deductibles and past due balances. * Entering charges. * Balancing daily and providing report to Office Manager. * Audits assigned superbills daily for following days appointments (Ins Verification, Co-pay or Co-Insurance, Deductible and/or Out of Pocket Remaining, current paperwork on file) * Interprets appointment requests and schedules patient appointments based on clinic policies and physician preferences. Identifies any problems with making the appointment and advises Office Manager, Chief Operating Officer, or appropriate clinical staff. * Relays relevant information to appropriate internal staff when adding or changing an appointment. * Answers questions regarding patient appointments as requested. * Safeguards patient information and ensures all information remains confidential. * Participates in office meetings and educational activities. * Maintains work area in a neat and orderly manner. * Other duties as assigned by the Office Manager, Chief Operating Officer, or Physicians. Requirements * High School Diploma or GED. Graduate of accredited program in medical administration and/or college, business or technical school preferred. * Billing/coding experience preferred. * Minimum of six months experience in an outpatient clinic preferred. * Ability to read, understand and master policies and regulations. * Ability to use patient management systems and computer software (e.g., patient appointment system, electronic medical record system, e-mail, etc.). * Ability to interact and communicate well with patients, staff, and vendors.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part time position working between 20-29 hours/week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

Job DescriptionWhen you talk to someone, theyre the most important person in the room. You wake up wondering what todays challenge is. People can tell youre happy just by listening to your voice. and that charm rubs off on everyone around you. If this sounds like you, keep reading! We are seeking a diligent, coachable, and highly motivated person who has a passion for people. You will have an opportunity to master the scheduling center at Full Package Media and ensure customers are hands down 100% satisfied. About Full Package Media Full Package Media is a real estate media production company located in Addison, TX. We are the premier provider of high quality photography, videography, 3D Tours, and more for realtors and businesses in the DFW Metroplex. We truly consider ourselves to be a part of our customers team as we work together to win more listings, sell more homes, and enhance our customers' brand. Since 2016 we have provided media for thousands of homes for some of the largest names in real estate including brokerages like Dave Perry Miller, Compass Realtors, The Associates, and Keller Williams. Our team is a high performing machine that is extremely focused on creating a flawless customer experience as can be seen in our hundreds of 5 star reviews on Google! Perks/Benefits Professional Espresso Machine - let coffee and lattes power you through the day Snacks and occasionally meals provided Office dog always ready to accept your pets and an occasional game of tug Filtered water on tap Strong team vibe - our team is small yet powerful! You will know everybody and you won't just be a number in the system. Requirement/Qualifications Ambition - Our team rocks and loves to achieve and succeed! If you dont have fire in the belly when it comes to winning and growing - move on! A genuine interest in photography and videography and/or real estate - No experience needed, but we want you to love the industry and relate to our clients. If you watch Chip and Jo reruns, you are probably a good fit. Must be coachable and willing to follow systems and processes Must be able to bounce back from rejection and overcome objections. Must be great with computers - you think typing is easier than writing cursive Must be good at scheduling / logical planning - you can easily plan out how to go to the store, buy a puppy, get your hair done, pick up firewood, and make it to soccer practice before 4pm in the most efficient order. Zendesk experience - not necessary, but a huge plus! Have a great attitude - you are a good vibes only type of person Always be punctual and well dressed - there is zero tolerance for lateness Have a belief in good old fashioned quality customer service - our customers work their tails off to sell homes and we have to do everything we can to help them Have reliable transportation and live in the Dallas/Ft. Worth Metroplex Must be able to work in our office - get out of the house and smell the roses! Youll love your coworkers and team at FPM! If this sounds like its right up your alley, when submitting the Careers form on our website, in the first line of the second paragraph type I am the scheduling wizard! Seriously. We will only consider applicants that include this which demonstrates attention to detail. Duties and responsibilities Take orders and book shoots for clients over the phone and through email. Process edits requests, manage concerns, and respond to general inquiries. Take ownership of issues and find resolutions Become highly knowledgeable of the products Full Package Media offers and apply that expertise to sell and up-sell products that meet customers' needs. Deliver an outstanding experience to customers at all times. Provide logistical assistance to photographers as needed. Assist in automating processes and suggest improvements as areas of opportunity are identified. Contribute to the positive vibe and high energy in the office! Frequently Asked Questions: What if I don't have customer service experience? That is no problem! Bring a positive attitude and a willingness to learn - we will teach you the rest! Do I have the opportunity to earn commission? Yes! Yes! Yes! We have a great up-sell program that allows you to earn more when you sell more. The sky is the limit! Can I see an example of what Full Package Media does? Sure! Visit: ************************ If you feel like you're ready to apply, visit ************************ and click on the careers tab!

Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Your Job: * High school education or equivalent * 2 years in a front office using Medical Management software * Typing or data entry at 40 wpm * Working knowledge of medical terminology and coding Your Job Responsibilities: * Greets patients in a prompt, courteous and helpful manner. * Checks-in patients, verifies and updates demographic and insurance information to the medical record. * Collects payments and enters charges into computer system. * Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information. * Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. * Proficiency with medical office technology systems. * Maintains work area and reception area in neat and orderly manner. * Advises Office Manager of problems and concerns in the Front Office and helps in problem solving. * Attends educational and staff meetings as scheduled. * Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. * Must be able to support the clinic efficiency and cohesion. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: * Newsweek's America's Most Admired Workplaces 2026 * Glassdoor's Best-Led Companies 2025 * Fortune's Best Workplaces in Health Care 2025 * Great Place to Work Certified 2026-2026 * Glassdoor's Best Places to Work 2025 * TIME's Best Companies for Future Leaders 2025 * Military Friendly - Gold Employer 2025 * Newsweek's America's Greatest Workplaces for Mental Well-Being 2025 * Becker's Healthcare Top Places to Work in Healthcare 2025 * Newsweek's Greatest Workplaces 2025

Appointment Scheduling Specialist - Sideline Orthopedics & Sports Clinic - Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location\: 902 Randol Mill Road, Suite 250, Arlington, TX 76012 Work hours\: Full-time, 40 hours weekly, Monday thru Friday, 8\:00am - 5\:00pm Sideline Orthopedics & Sports Clinic Highlights: Team Oriented Sideline opportunities Community Outreach Initiatives Here's What You Need High School Diploma or equivalent (required) 2 years related experience in Healthcare environment (preferred) 6 months Front Desk experience (strongly preferred) Requires strong customer skills. Good communication skills. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. What You Will Do Delivers care to patients utilizing the Appointment Scheduling Specialist Process Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician. Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests. May collect fees such as co-pays / co-insurance. Gathers insurance information and patient personal data. Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to ***************************. #LI-CT1

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Scheduling Specialist Additional Posting Details: - no hybrid Monday - Friday 8:00am - 4:30pm *Shift may vary (earlier or later) according to operational needs Job Description: Duties/Responsibilities Manages a high volume of incoming and outgoing telephone calls Responsible for completing assigned work queues Accurately schedule and re-schedule patient appointments in a timely manner Effectively communicate and coordinate patient appointments with downstream departments Contacts families to verify their information, insurance coverage, explain benefit eligibility, and refer families to financial counselors to enroll in financial assistance Accurately pre-register specific data elements prior to the patients scheduled date of service Perform all aspects of insurance verifications Add insurance coverage and update the billing system to reflect the insurance status of the patient Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review Responsible for all correspondence from Insurance companies to be sent to HIM for scanning. Provide clerical and administrative support as required Create reports for tracking and trending purposes Alter provider schedule template in electronic medical record (EMR) Assist with departmental coverage as requested Required Skills/Abilities High School education or equivalent Preferred 2 years working in a medical office setting Preferred experience in insurance procedures Preferred experience in medical appointment scheduling Work Environment Working conditions: inside. Working Position: sitting, standing, and walking. Physical Demands: light. Physical Requirements: lifting/carrying, repetitive movement, stooping/kneeling/bending. An Individual in this position will be required to lift or carry weight in this group: 11-24 lbs. Sensory/Communicative activities essential to the performance of this position: feeling, hearing, seeing, speaking. An Individual in this position will be exposed to: inside environment, loud noise.

We are seeking a detail-oriented and organized Doctor Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within our offices. = Essential Duties and Responsibilities: Building and monitoring a constantly evolving doctor schedule for 150+ doctors based off of the forecasted doctor days, while factoring in doctor availability and patient demand, against the varying office floor plans, staffing and available resources, in order to build a productive schedule. Communicating with Doctors to learn any preferences for travel, scheduling and work environment. Staying on top of future schedules and rotations for Providers in order to increase consistency for patient schedules and staffing, and assist inproviding a broader view of actual doctor days. Immediately handling any scheduling issues, including doctor conflicts or changes, office limitations, availability, specialty overlaps, staff shortages, etc. Maintain relationships and stay in constant communication with our doctors, as well as operations, in order to solve any scheduling breakdowns, office inefficiencies and improve doctor relations. Coordinating with the Operations to provide the doctors with accurate travel and schedule-related information. Ability to effectively communicate and build relationships with our doctors and operations team members Identifies issues, develops, coordinates and implements mitigation strategies to re-balance resources to meeting staffing Administer vacation times and coverage for providers Performs all other duties as assigned Qualifications: Experience with workforce scheduling and staffing functions for providers UKG/Kronos experience preferred but not required Spreadsheet and Database Skills Skills and Specifications: Energetic, dynamic and personable with a desire to thrive and advance. Aptitude for independently solving complex problems. Professional polish and strong communication skills to interact and build relationships with our Doctors and Operations Team Attention to detail is a MUST. Strong organizational, management, and negotiation skills. Availability and willingness to work on weekends when needed Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Do you have provider scheduling: 2 years (Required) Do you have UKG/Kronos: 1 year (Preferred) Do you have Spreadsheet and Database Skills : 1 year (Preferred) Work Location: In person

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience. What you'll do You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: Provide warm and friendly client interactions Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home Ensure paperwork, consents, and insurance information is collected and complete Managing the client schedule: You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs You anticipate schedule needs days and weeks in advance You schedule client appointments in real-time as well as those made through our online platform Insurance, payment, and billing : Perform verification of benefit checks with insurance companies Manage and collect client copays and payment balances Discuss and set up payment plans with client Front of the house management: Work with the team to ensure the office is ready, set up, and prepared for the day Collaborate on inventory, keeping the office pristine, and other tasks as they arise Manage phone triage as necessary, coordinating between team members Qualifications Customer service and hospitality experience strongly preferred and highly desirable Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field Proficiency with Google Suite or Microsoft Office Products Strong computer skills; preferred familiarity with EMRs Tendency to organize and create structure in a fast-paced, dynamic environment Attributes You love interacting with people, practicing excellent communication and interpersonal skills You enjoy being the “face” of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude You are exceptional at managing many tasks and do not feel overwhelmed by multitasking You focus on the details and are able to organize and prioritize them along the way You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement You thrive in highly collaborative, fast-paced environments Benefits Competitive compensation Health; dental & vision, with an HSA/FSA option 401(k) with employer match Paid time off Paid parental leave Diana Health Culture Having a growth mindset and striving for continuous learning and improvement Positive, can do / how can I help attitude Empathy for our team and our clients Taking ownership and driving to results Being scrappy and resourceful

Here's What You Need High School Diploma or equivalent (required) 2 years Scheduling experience in Healthcare environment (strongly preferred) Check in / Check Out, Referral, and Phone Coverage experience (strongly preferred) Requires strong customer skills. Good communication skills. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. What You Will Do Delivers care to patients utilizing the Appointment Scheduling Specialist Process Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician. Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests. May collect fees such as co-pays / co-insurance. Gathers insurance information and patient personal data. Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to ***************************. #LI-CT1 Appointment Scheduling Specialist - Texas Center for Joint Replacement Clinic - Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location\: 6020 West Parker Road, Suite 470, Plano, TX 75093 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8\:30am - 5\:00pm Texas Center for Joint Replacement Clinic Highlights: Great Benefits Opportunity for additional training and career growth Caring Staff