Patient Access Representative Jobs in Grand Prairie, TX

Job Description Patient Experience Specialist Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Patient Experience Specialist for our San Antonio office. As a Patient Experience Specialist, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. Responsibilities Be the expert on TMS and Ketamine. Training and studies will be provided. Ownership for all patients on your provider’s schedule One on one meetings with patients to connect treatment solutions to their individual needs. Support healing through education, connection, and focus on TMS and Ketamine Benefits Accelerated healthcare career growth – rapid advancement opportunities Insurance benefits (Medical, Dental, Vision) and 401K 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity’s treatment options Qualifications High School Diploma or GED. 2-3+ years of experience in a full-time customer service role. Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity’s Provided Services Meet our Patients Powered by JazzHR onz Fg44PWL

Job DescriptionDescription: JOB SUMMARY: Responsible for assisting patients, staff, and providers with the check-in and check-out process. When necessary, responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: Greets patients and visitors in a prompt, courteous and helpful manner. Checks patients in and out, verifying current information and obtaining up-dated information and paperwork when necessary. Scans patient insurance cards and documentation into the EMR system. Collects the required payment, issues an appropriate receipt, and applies copay or co-insurance payments received to the patient’s account. Balances the charges and fees incurred in the office and prepares the deposit daily. Schedules any follow-up appointments. Helps in answering the back line, screens calls, takes messages, and effectively shares information with patients, their families, and referring physician’s offices. Interacts with clinical staff in order to coordinate patient care and work flow of the clinic. Maintains work area and reception area in a neat and orderly manner at all times. Prints and distributes faxes and mail. Requirements: High School diploma/GED or equivalent experience. Bilingual is a plus 1-2 years of Medical Receptionist Experience. 1-2 years of experience with insurance verification .

Job DescriptionDescription: GENERAL SUMMARY OF DUTIES: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is completed, signed and dated. Collect appropriate co-pay and/or deposits, collect past due balances, balance daily entries and run reports, answers telephones, triages calls, schedules appointments. DUTIES AND RESPONSIBILITIES: Checking patients in for clinical encounters. Scan paperwork, insurance cards and photo ID Collecting co-pay, co-insurance and/or deductibles and past due balances. Entering charges. Balancing daily and providing report to Office Manager. -Audits assigned superbills daily for following days appointments (Ins Verification, Co-pay or Co-Insurance, Deductible and/or Out of Pocket Remaining, current paperwork on file) Interprets appointment requests and schedules patient appointments based on clinic policies and physician preferences. Identifies any problems with making the appointment and advises Office Manager, Chief Operating Officer, or appropriate clinical staff. Relays relevant information to appropriate internal staff when adding or changing an appointment. Answers questions regarding patient appointments as requested. Safeguards patient information and ensures all information remains confidential. Participates in office meetings and educational activities. Maintains work area in a neat and orderly manner. Other duties as assigned by the Office Manager, Chief Operating Officer, or Physicians. Requirements: High School Diploma or GED. Graduate of accredited program in medical administration and/or college, business or technical school preferred. Billing/coding experience preferred. Minimum of six months experience in an outpatient clinic preferred. Ability to read, understand and master policies and regulations. Ability to use patient management systems and computer software (e.g., patient appointment system, electronic medical record system, e-mail, etc.). Ability to interact and communicate well with patients, staff, and vendors

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Always operate with honesty and transparency so we earn the trust of our clients. Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes. Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought. Job Summary: As a Patient Access Programs Operations Specialist, you will provide routine operations support for the Patient Access Operations team. As part of this role you will be responsible for tasks such as: data entry, pharmacy claims adjudication support for member facing teams, pharmacy partner support, routine operations audits, and task level project support. Your success is determined by your efficiency in processing high-volume task-oriented assignments. What you will do: Conduct audits on program builds across adjudication platforms Accurately maintain the program database updated and current based on business needs Assist with aggregating data for Patient Access program billing, and invoicing Managing and updating program drug lists and spreadsheets Contact/make outbound calls to pharmacies to reprocess claims for medications as needed Execute digital communication outreach campaigns Coordinate incoming emails from pharmacy partners and internal teams with the expectation of resolution Provide exceptional support in daily operations of the Patient Access Programs Special projects, general support other ad hoc duties as assigned What you will bring to SmithRx: High School diploma 2+ yrs of experience in healthcare or health systems operations function Proficiency in Mac, MS-Office, G-Suite Proficiency in Excel and Google Sheets Experience using Salesforce Service Cloud or other CRM tool is a plus High attention to detail Excellent verbal and written communication skills Self-starter with ability to multitask, prioritize, and manage time effectively Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and work through them. The ability to make decisions, suggestions, and solve problems using sound, inclusive reasoning and judgment. Ability to work independently as well as part of an extended, cross-functional team Passion for helping people Passion for delivering high quality results What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off 12 Paid Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities

Job DescriptionDescription: JOB SUMMARY: Responsible for assisting patients, staff, and providers with the check-in and check-out process. When necessary, responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: Greets patients and visitors in a prompt, courteous and helpful manner. Checks patients in and out, verifying current information and obtaining up-dated information and paperwork when necessary. Scans patient insurance cards and documentation into the EMR system. Collects the required payment, issues an appropriate receipt, and applies copay or co-insurance payments received to the patient’s account. Balances the charges and fees incurred in the office and prepares the deposit daily. Schedules any follow-up appointments. Helps in answering the back line, screens calls, takes messages, and effectively shares information with patients, their families, and referring physician’s offices. Interacts with clinical staff in order to coordinate patient care and work flow of the clinic. Maintains work area and reception area in a neat and orderly manner at all times. Prints and distributes faxes and mail. Requirements: High School diploma/GED or equivalent experience. Bilingual (Plus) Experience with Centricity and Phoenix EMR a plus. 1-2 years of Medical Receptionist Experience. 1-2 years of experience with insurance verification . Must be organized and detailed oriented. Willing to be a TEAM player.

Job Description Legent Health is looking for Patient Access Representative to join our team. We seek talented partners transforming healthcare, one patient at a time. Minimum Requirements High School Diploma or GED required. Strong computer skills in MS Office/Windows (Word, Excel, Outlook, and EMR). Compensation and Benefits COMPETITIVE PAY VISION MEDICAL DENTAL PTO Accrued 401K Position Summary The Patient Access Representative is an administrative assistant who is responsible for helping patients gain access to medical treatment facilities. Critical requirement is in communicating well with members of the public and accurately recording data. In a medical setting, a patient access representative processes the information required for admittance, dismissal, and insurance billing. Position Responsibilities Greets patients and their caregivers and records pertinent information into a computer database. Records insurance information and obtains pre-approval for treatment if needed. Relays information between patients and other staff members and provides them with updates as needed. Prioritizes the order of care so that the most critical patients are seen first. Keeps paper and electronic medical records, and updates these records as needed. Provides information to insurance companies to assist with billing. Assists patients during checkout, and ensures they have post-treatment instructions if required. Refers individuals to outside agencies when unable to meet their needs. Calculates payment information, accepts funds, and credits accounts accordingly. All other duties as assigned. *****LEGENT HEALTH PROVIDES SERVICES THROUGHOUT THE TEXAS AND FLORIDA AREAS TO INCLUDE BUT NOT LIMITED TO SAN ANTONIO, AUSTIN, PLANO, CARROLLTON, FRISCO, HOUSTON, CONROE, TOMBALL, CORPUS CHRISTI, AND DELRAY BEACH ***** Legent Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Legent Health participates in the E-Verify program. Follow the link below for additional information. E-Verify: *****************************

Job DescriptionWhen you talk to someone, theyre the most important person in the room. You wake up wondering what todays challenge is. People can tell youre happy just by listening to your voice. and that charm rubs off on everyone around you. If this sounds like you, keep reading! We are seeking a diligent, coachable, and highly motivated person who has a passion for people. You will have an opportunity to master the scheduling center at Full Package Media and ensure customers are hands down 100% satisfied. About Full Package Media Full Package Media is a real estate media production company located in Addison, TX. We are the premier provider of high quality photography, videography, 3D Tours, and more for realtors and businesses in the DFW Metroplex. We truly consider ourselves to be a part of our customers team as we work together to win more listings, sell more homes, and enhance our customers' brand. Since 2016 we have provided media for thousands of homes for some of the largest names in real estate including brokerages like Dave Perry Miller, Compass Realtors, The Associates, and Keller Williams. Our team is a high performing machine that is extremely focused on creating a flawless customer experience as can be seen in our hundreds of 5 star reviews on Google! Perks/Benefits Professional Espresso Machine - let coffee and lattes power you through the day Snacks and occasionally meals provided Office dog always ready to accept your pets and an occasional game of tug Filtered water on tap Strong team vibe - our team is small yet powerful! You will know everybody and you won't just be a number in the system. Requirement/Qualifications Ambition - Our team rocks and loves to achieve and succeed! If you dont have fire in the belly when it comes to winning and growing - move on! A genuine interest in photography and videography and/or real estate - No experience needed, but we want you to love the industry and relate to our clients. If you watch Chip and Jo reruns, you are probably a good fit. Must be coachable and willing to follow systems and processes Must be able to bounce back from rejection and overcome objections. Must be great with computers - you think typing is easier than writing cursive Must be good at scheduling / logical planning - you can easily plan out how to go to the store, buy a puppy, get your hair done, pick up firewood, and make it to soccer practice before 4pm in the most efficient order. Zendesk experience - not necessary, but a huge plus! Have a great attitude - you are a good vibes only type of person Always be punctual and well dressed - there is zero tolerance for lateness Have a belief in good old fashioned quality customer service - our customers work their tails off to sell homes and we have to do everything we can to help them Have reliable transportation and live in the Dallas/Ft. Worth Metroplex Must be able to work in our office - get out of the house and smell the roses! Youll love your coworkers and team at FPM! If this sounds like its right up your alley, when submitting the Careers form on our website, in the first line of the second paragraph type I am the scheduling wizard! Seriously. We will only consider applicants that include this which demonstrates attention to detail. Duties and responsibilities Take orders and book shoots for clients over the phone and through email. Process edits requests, manage concerns, and respond to general inquiries. Take ownership of issues and find resolutions Become highly knowledgeable of the products Full Package Media offers and apply that expertise to sell and up-sell products that meet customers' needs. Deliver an outstanding experience to customers at all times. Provide logistical assistance to photographers as needed. Assist in automating processes and suggest improvements as areas of opportunity are identified. Contribute to the positive vibe and high energy in the office! Frequently Asked Questions: What if I don't have customer service experience? That is no problem! Bring a positive attitude and a willingness to learn - we will teach you the rest! Do I have the opportunity to earn commission? Yes! Yes! Yes! We have a great up-sell program that allows you to earn more when you sell more. The sky is the limit! Can I see an example of what Full Package Media does? Sure! Visit: ************************ If you feel like you're ready to apply, visit ************************ and click on the careers tab!

Do you enjoy working with people and making meaningful connections? If you have a heart to serve your community and enjoy connecting with people, then apply today! About Us Andrew Jantz State Farm is committed to providing exceptional insurance solutions tailored to meet the unique needs of our clients. Our team is dedicated to delivering outstanding customer service and expert guidance. We foster a supportive, yet competitive environment, and a team culture that believes in serving customers and each other. Our team connects frequently outside of the workplace to establish healthy culture and collaboration. We are looking for an enthusiastic and outgoing individual to join our team. The right candidate must have a great attitude, be coachable, and give their best effort each day. Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Schedule appointments, identify customer needs, and recommend appropriate products and services Qualifications Ability to resolve customer issues Excellent communication skills - written, verbal, and listening Pride in getting work done accurately and timely Ability to work in a team environment Valid insurance license (or willingness to obtain one). Job Type Full-time Benefits 401(k) Matching Health Insurance Dental & Vision Paid Holidays and Time Off Paid Training Tuition Assistance Compensation package Competitive Salary Available Commission Bonus Opportunities Licensing Bonus Schedule Monday to Friday This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionDescription: Primary Purpose: Handles all customer service activities including order taking, handling orders from end to end, providing a single point of contact to provide a consistent customer experience, coordinating order fulfillment, providing necessary information to customer, and problem resolution. Assists in building profitable sales by enhancing customer satisfaction and confidence. Also, as appropriate, suggests order changes/additions based on customer buying patterns and gathers market intelligence. Assist operations department. The information contained in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Specific Duties and Responsibilities: Processes customer orders Enters live orders online in real time. Enters electronic, paper, and manual orders online in real time. Recommends increases in size of order and delivery expectations. Quotes prices according to uniform pricing strategy and current market pricing. Tracks order exceptions and maintains as needed. Enters direct vendor to customer orders. Develops solutions to customer needs / opportunities Evaluates needs/opportunities and matches them with Veseris’ products/services and promotes monthly product promotions. Is resourceful: considers full range of options to find a creative solution and makes decisions to resolve the situation. Establishes communication with designated Operations, Sales, MPU and Credit contacts to ensure timely responses to fulfillment issues. Builds and sustains long-term customer partnerships Makes the business relationship mutually beneficial Cultivates rapport with customer Responsive to customer needs (return messages, timely follow-through) Maintains up-to-date information on customers (contacts, products, requirements, etc.) Fulfil customer’s expectations with realistic commitments Serves as a resource to customers by sharing useful information (regulations, safety, product knowledge, market trends, pricing) Satisfies customer requests for product, pricing, order information, and samples Actively maintains and services all customers With input of Management, participates in joint sales calls with sales representative as needed Recognizes and responds to new/additional opportunities at existing customers Displays effective interpersonal and communication skills (internal / external) Delivers information in terms customers and associates understand Achieves mutual understanding by summarizing and reviewing orders Actively listens Communicates in a professional manner both verbally and in written form Responds in a timely manner to customer tasks/requests and confirms completion when appropriate Demonstrates knowledge of Veseris Understands Mission, Vision, Guiding Values, The Veseris Edge Understands policies and procedures Identifies people in the organization who can provide customer with requested information Demonstrates understanding of Veseris’ products and services and quality process Teamwork: collaborates with team members Seeks good communication and cooperation within Veseris’ organization Coordinates all routine aspects of customer orders, requests, inquiries, and shipments Identifies and uses internal resources as needed to complete tasks Is receptive / flexible / adaptable to change Knows our go-to-market strategies and works with assigned team to implement and align these strategies with yearly (team) goals Understands about local competitors and their services and communicates any market changes Resolves problems / nonconformances quickly (internal / external) Uncovers and verifies problems / nonconformances Probes for all details on expressed concerns Persists until all causes are identified and assists in resolution Develops and presets solutions quickly Anticipates potential problems and proactively works to avoid them Understands customer’s business Knows industry needs and trends Responds to specific customer requirements Participates in educational opportunities to expand industry knowledge (Supplier webinars, ProTraining, Recertification meetings, etc.) Processes all administrative tasks Completes all paperwork, reports, and administrative tasks in a timely, complete, and accurate manner. Understands and adheres to local, state, and federal regulatory requirements / policies / guidelines Adheres to all operational safety protocols and policies Completes all required safety trainings and documentation Participates in Spot It & Stop It program Follows all safety protocols when operating equipment (electric/gas/manual) Problem Solving Routine: Find an equivalent product or alternate size or source to meet customer delivery requirement on time. Inform customers of back-order situations and delivery deviations. Difficult: Resolve problems for dissatisfied customers so that the confidence in Veseris is restored. Decision-Making Authority Price quotes within established guidelines Resolves customer problems Requirements: Specialized Knowledge/Skills: Entry Requirements Communication and active listening skills Telephone skills Knowledge of Veseris products, services, and the industries we serve Problem-solving Ability to prioritize and multi-task Keyboarding and basic PC skills General knowledge of Microsoft software General knowledge of math skills pertaining to volume conversions and pricing Ability to work independently and/or in a team environment Face-to-Face customer service Education/Training: Bachelor’s degree, or equivalent experience, preferred, and demonstrated performance of appropriate entry-level skills. High school diploma Physical Demands/Environmental Conditions: Sitting for extended periods of time Potential exposure to hazardous substances High stress level Various roles depending on location type: HUB, stand-a-lone, number of CSRs May need to lift/handle up to 50LB consistently to meet daily location requirements Exposure to heat and cold temperatures if working in a warehouse Append Skills Matrix The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The Skills Matrix outlines the behaviors necessary to move to the next CSR level. The employee must have demonstrated the ability to master the behaviors of the CSR I level before promotion and have a minimum of two years in the CSR I position.

Job Description ISO Management Representative Applied Concepts, Inc. - Richardson, Texas Applied Concepts has an exciting opportunity at our Richardson R&D facility, where you will be contributing to our long track record of quality by managing our QMS System and building relationships across the company that result in continuous improvement. You will help leverage our 47 years of technology expertise in Radar, Lidar, and traffic safety to uphold and advance our position as the market leader in advanced, connected, real-time information systems that deliver value ranging from optimized traffic patterns to life-saving hazard avoidance. In this role, you will provide direction and guidance to all levels of the organization from a customer satisfaction perspective. You will work with a cross-functional team of experts, including our Internal Auditors, Key Process Owners, and Top Management. You will create an environment that fosters creativity and problem-solving to put us in a position to succeed on all levels. You must demonstrate excellent communication skills and be able to thrive in a fast-paced environment where today's collaboration and innovation drive tomorrow's successes. ISO Management Representative - What you'll gain: Competitive compensation and benefits Rewards and recognition programs Immersive learning and development opportunities Convenient office location Flexible vacation policy Excellent work/life balance Great culture and collaborative environment Relocation assistance may be available if selected for the role ISO Management Representative - How you'll make an impact: Maintain the Quality Management System (QMS) ensuring that the overall effectiveness of the QMS is effectively implemented. Monitor the performance metrics to ensure all quality objectives are suitable, analyzed and evaluated on an ongoing basis. Report to top management on QMS performance and improvement needs as needed. Drive continuous enhancement of the QMS and assist process owners with continuous improvements in all key processes. Manage ACI's Internal Audit, Management Review, Risk Assessment, and Customer Satisfaction processes. Assist with Document Control tasks as needed. Interface with Purchasing and Engineering to support our Supplier Quality effort, including assisting with Supplier Corrective Action Reports (SCARs) and non-conforming material disposition. ISO Management Representative - What you'll need to succeed: Five (5) or more years' experience as an ISO Management Representative. In depth understanding of the requirements of the ISO 9001 standard - Proven track record of successfully implementing and maintaining ISO-compliant quality management systems Time management skills - Proven ability to work independently and to meet deadlines Computer literacy - Proficiency with Microsoft Office, Word, Excel and PowerPoint. Ability to absorb training on ACI proprietary software system Interpersonal skills - Skilled communicator able to influence at all levels of the organization and drive continuous improvement. Knowledge of problem-solving techniques - Experience in applying techniques such as Root Cause Analysis, 5 Whys, Fishbone Diagrams and other problem-solving tools. Knowledge of document control systems - Ensure proper version control, approval, and distribution of controlled documents. Supplier quality management - Experience acting as a liaison between Purchasing, Engineering and Suppliers. Who we are: Applied Concepts is a 47-year-old, 238-person privately owned company, located in Richardson, Texas. Founded in 1977 by an electrical engineer, we have a long history of profitable, organic growth. Our company remains entrepreneurial at heart, constantly re-inventing ourselves with new products and new markets, but still balanced with business prudence. We manufacture our own products, in our own facilities. Integrating our product development with our own manufacturing resources is a key part of our business culture, keeping us nimble and able to provide high quality products. What we do: We focus on designing, manufacturing, and selling products that promote public safety. We are the number one supplier of speed enforcement products to law enforcement in the United States. Our employees take pride in the quality of our products and the service we provide in keeping our streets and neighborhoods safe. We offer a variety of challenges to an ISO Management Rep who wants to grow their problem-solving skills, bring a fresh perspective, and build relationships across the company. To learn more about us and apply for the position, please visit: ******************** ********************** ******************** We are looking for full-time employees. U.S. Citizenship or U.S. Permanent Resident (Green Card) required. Sorry, NO Sponsorship for U.S. visas (no H-1B, etc.). Only qualified candidates selected for an interview will be contacted.

Job Description **Applicant must be able to work flexible hours** is Mon-Thurs 8:00am-6:00pm **Additional hours will be available to pick up when coverage is needed at any of the clinics $16-18/Hour Job Purpose: Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; Taking patient payments; etc. Duties: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction by scheduling appointments in person or by telephone. Keeps patient appointments on schedule. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus Benefits Health Insurance PTO per Hour Worked Scrubs Provided Powered by JazzHR QKbqBhKx2F

Job Description Patient Service Representative (PSR) !! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR 3xOyJn4DB0

Job DescriptionSalary: The Patient Service Representative is primarily responsible for supporting our clinics daily operations through providing excellent customer service, administrative support and fulfilling general clerical office duties. Contributes to the overall positive work environment of the office by treating peers, managers, providers and patients with fairness, professionalism and courtesy. This role must ensure adherence to all HIPAA, OSHA, federal and state guidelines specific to patient care and privacy. We have an opportunity in Christine D Brown's Dermatology Office. Essential Functions: Greet patients & caregivers, providing welcoming and professional customer service. Scheduling & rescheduling patient appointments as needed. Chart preparation for following business day. Verifying eligibility & benefits: Listing co-pay, deductible, coinsurance on fee ticket. Obtaining prior authorizations or referrals as required for patient visit. Notify patients at check in if they will have to pay a deductible or co-insurance at checkout. Collect all monies due at time of service and post payments collected from patient copays & balances. Maintain public spaces, such as waiting rooms to ensure they are clean, comfortable and organized. Competently navigate and use all computer applications, including practice management systems, EMRs, internet-based applications and standard office applications. Assist patients at check in, including, but not limited to: Confirming/entering patient demographics into the practice management system. Assisting patients in completing consents, forms & obtaining copies of identification and insurance cards. Document and call no shows. Assist patients at check out, including but not limited to: Collecting & posting payments from deductibles, elective procedures & cosmetic treatments. Assisting with product sales. Scheduling follow up appointments as directed by the providers/clinical staff. Document and call no shows as needed. Scan completed fee ticket into patients chart at end of visit. End of day fee ticket, batch submission and cash reconciliation with the highest degree of accuracy. Call center offices: All front desk staff logged in daily into the communication portal, and stay in close contact with call center. Process and submit medical records request in accordance with HIPAA guidelines. Distribute faxes as received to appropriate parties. Relay updates and information between patients, staff members and providers as needed in order to maintain a smooth patient flow, and service patient needs in a timely manner. Other duties as assigned by management from time to time. Qualifications & Skills: Healthcare experience preferred Minimum High School diploma or equivalent Minimum 1-year prior customer service experience Proper demeanor for a Dermatology office Prior experience in Dermatology office setting a + Bilingual - Spanish speaking a + (not required) Detail and outcome oriented Able to handle a multitude of tasks in a sometimes, ever-changing environment Effective at listening, to understand, clarifying and responding to questions/concerns raised by patients Benefits: Health Insurance Dental Insurance Vision Insurance Paid time off Retirement plan Health Savings Account

Job DescriptionOur Core ValuesThe culture at Prism Health North Texas is built on our shared Core Values. We make hiring, firing, promotion and performance review decisions based on these values and behaviors, so it is important that you also share these Core Values: We are solution seekers. The organization’s founders found solutions even during the AIDS crisis of the 80’s; we remain proactive, thrive on change, and always willing to take the lead. We have a can-do attitude. We are flexible, agile, and never say, “It’s not my job.” We always seek growth, and we are never late but always willing to stay late to see the last patient. We are mission-driven. We are committed to health equity; recognize all contributions are meaningful and valued. It is never about the me or I, but about the we. We care about people. We celebrate diversity, equity, and inclusion; we are kind and practice acts of kindness, all in service to our patients and each other. General Description: The Customer Service Representative serves as the primary welcoming position for clinic patients and inbound/outbound call management. They are responsible for timely and professional communication with all callers and in-clinic patients. Provides accurate information regarding services, appointments, and our facilities. Delivers excellent customer service. Escalates calls to the appropriate department as needed based on patients/callers’ interaction. Responsibilities Specific Responsibilities of the Job: Manages inbound and outbound calls for the entire agency, routing calls to the appropriate department or staff member or voicemail. Checks in patients, verifies patient demographics and insurance, updates forms and consents, and controls the collection and reporting of co-payments. Collects required documentation for healthcare services provided. Scans documents into patient portal or chart Manages incoming and outgoing mail and faxes/correspondence. Manages patient portal messages. Schedules appointments Verifies patient demographic and insurance benefits. Responds to internet inquiries. Places outbound calls to patients for payment collection Maintains outgoing voicemail messages for scheduled closings. Maintains and manages inventory of office/breakroom supplies and organizes supply/breakroom ensuring adequate supplies assessable to staff. Identifies ways to improve work processes and procedures or methods, and makes recommendations to supervisor to improve effectiveness, productivity, efficiency, and customer satisfaction that support the overall goals of the Agency. Work location assignment and job duties subject to change as needed to provide adequate front desk and phone line coverage. Other duties as assigned. Required Skills Required Knowledge, Skills, and Abilities: Job Requirements: Must have excellent customer service skills and high level of professionalism. Must have strong sense of professional boundaries and communication skills. Must be experienced with Excel, Word, and Outlook and data entry. Must be experienced with electronic medical records. Must be able to handle multiple, ongoing tasks with minimum supervision. Must be able to coordinate effectively between multiple departments. Must be able to work with all types of people. Must be able to lift 50 pounds. Education and Experience: Minimum of high school diploma or G. E. D. Must have 2 years’ experience in medical facility. Bilingual of English and Spanish preferred.

The responsibilities of the Patient Service Specialist Trainer include conducting training for various front office activities, such as managing the reception area, handling mail, verifying insurance, and maintaining patient data accuracy. They will demonstrate how to provide exceptional customer service and act as a patient concierge in the reception and lobby area. The PSS Trainer will also show how to greet customers, collect registration data, collect co-pays (when necessary), and ensure patient confidentiality is maintained at all times. Kindly note that this job description does not include an exhaustive list of activities, duties, or responsibilities expected of the PSS Trainer. Duties, responsibilities, and tasks may be subject to change with or without prior notice. General Responsibilities: Trains how to greets patients in a polite, prompt, and helpful manner. (AIDET) Acknowledge, Introduce, Duration, Explanation, Thank. Demonstrates how to proactively keep patients informed on delays and expected time to be seen by the provider. Explains the expectation of consistently providing superior internal and external customer service. Trains on obtaining registration data, insurance information, and photo ID at each encounter. Trains on promptly and accurately enters patient data into computer system. Trains on how to verifie patient's insurance and how to accurately enter/update patient information, train on collecting co-pays, coinsurance, and deductibles in accordance with patient's insurance plan. Explains how to follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information. Explain how to balance daily charges and any money received is safe guarded. Trains on how to manage patient charts, and sending patient information and records as requested by other medical entities with a high level of intiative and integrity Explains our culture and expectations of assisting other staff when needed in a positive, team centered manner. Explains to PSS that the lobby remains clean and stocked with necessary items. Train how to contract with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date. Other Duties as assigned. This is a safety sensitive and confidential position. Requirements Education: High School Diploma or equivalent required, Associates preferred. Experience: 1-3 years of prior medical office experience preferred. Skills: PC skills or applicable computer experience. Ability to escort or transport patient by wheelchair or stretcher. (Ability to lift 15-20 pounds) Detail oriented with excellent interpersonal communication skills. Ability to read and understand insurance summary data. Ability to work all shifts. Travel will be required. Benefits Integrity Urgent Care offers a great working environment in state-of-the art urgent care facilities with the following perks: Work-life balance with a flexible schedule. Competitive pay. Generous PTO. Health. Dental. Vision. Retirement package with employer match. Short-term disability + long-term disability options. Life insurance.

Job Description Pediatric Home Service are leaders in home health care, we are committed to taking care of the child! Is your calling in life to help and serve others? Would you like to make this your career? If you answered yes, then apply for our Customer Service Representative position! We are looking for a Customer Service Representative to join an extraordinary team that is committed to helping our patients thrive. Position: Patient Service Representative Location: Richardson, TX Hours: Monday - Friday 8am - 5pm, (Hybrid) Our Customer Service department is a fast-paced, high-energy environment, you’ll find yourself challenged and required to use critical thinking every day through a variety of in-person, e-mail and phone conversations. You will also be surrounded by a close-knit and supportive group who has the same dedication to serving medically-complex children and their families. Some of the critical tasks include: Assisting patients, families, and caregivers with supply & service requests Verifying insurance eligibility and benefits Managing patient records Coordinating services with clinical staff & referral sources Other opportunities to learn and grow We offer outstanding wages plus first-class benefits including: Holiday Pay Paid Time Off Health and Dental insurance Short & Long Term Disability and Life Insurance 401K with match & educational benefits The qualified candidate must have exceptional organizational, multi-tasking, problem solving and communication skills. A high level of initiative combined with a customer service mentality is required. We are interested in full-time candidates for Monday-Friday shifts flexible between 7am-7pm flexible shifts. Please include your preferred hours/schedule with your application. Interested candidates should apply online at ************************** We look forward to learning more about you and the skills you can bring to Pediatric Home Service! Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

Job Description The Telehealth Care Navigator coordinates care, prioritizes risk, and ensures quality care delivery and patient satisfaction. The primary goal of the telehealth care navigator is to prevent ED visits, supplement in-person visits for high-risk patients, identify high risk patients who need additional oversight, and improve patient satisfaction & overall care coordination between patient/branch/field clinicians. In addition, you will provide ongoing evaluation of care management services using professional standards of care and practice to evaluate self, programs, and service activities. You will maintain knowledge of current techniques, trends, and professional issues. You will use group process to identify, analyze, and resolve care problems. Essential Job Functions/Responsibilities: Ability to conduct patient engagement and follow-up from a virtual platform using a gold standard of customer service Assess & identify patients appropriate for telehealth & remote patient monitoring Complete telehealth and phone visits and meet productivity expectations while monitoring daily analytics such as vital signs, pain, psychosocial issues on patient's dashboard and be able to problem solve issues. Ability to conduct patient engagement and follow-up from a virtual platform using a gold standard of customer service Care coordination with patient physician, branch leaders, patient care team including obtaining orders, updating plan of care as needed to reduce risk of ED visits, hospitalizations or overall care needs. Must be able to function independently in a high volume environment, supporting locations in multiple time zones Participates in acute care huddles, discharge planning meetings and discussions regarding patient discharges and participates in problem solving when difficult discharges and/or frequent readmissions to the acute care setting occur. Attend case conferences as needed. Educate colleagues on the RPM program and support/enhance client self-determination. Identify and assess resource utilization and safety issues, taking appropriate action. Monitor and follow up on previous day on-call high risk issues while assisting with development of Telehealth plan of care elements. Utilize technology to assess, educate, and coordinator appropriate follow up as needed. Position Qualifications: 1. Minimum of 3 years Nursing experience RN or LVN, 1-2 years in a home care setting 2. Good computer skills for Microsoft excel and word 3. Current, full, active, and unrestricted registration as a graduate professional nurse in States that the home health agency operates in. 4. Good verbal and written communication with patients families, and staff associated with each case. 5. Nursing Diploma or Associates Degree in Nursing. Bachelor's in nursing preferred. SKILLS REQUIRED 1. Demonstrates a high level of clinical competency 2. Ability to navigate patient issues remotely with use of technology 3. Demonstrates exemplary customer services, focused on supportive verbal communication to patients/families 4. Must be proficient in written and spoken English. Speaking a second language is a plus but not required. 5. Strong organization skills.

Job DescriptionBenefits: Dental insurance Health insurance Vision insurance QC Kinetix is the fastest-growing and leading regenerative medical practice in the country, with 9 clinics in Dallas / Fort-Worth and Houston and over 180 across the United States. We are looking for an outstanding Medical Sales Patient Coordinator to work part-time to discuss medical orthopedic focused exams with prospective patients and discuss the recommended personalized treatment plan for qualified patients based on medical providers treatment plan. This position is performance driven and will offer a lucrative compensation structure of base plus commission. Looking for highly motivated, highly competitive medical or medical sales professionals who can start patients on treatment plans to avoid surgery and be a part of a great team in a growing industry. Medical/science and/or sales background required, higher-degree preferred. Responsibilities: Excellent verbal communication skills Express ideas in an organized manner; effectively communicate and explain medical terminology and procedures to different types of patients Ability to learn and adapt to new medical terminology and explain medical procedures to patients and other associates Enthusiastic and passionate about educating patients and have a desire to continuously learn and grow in the field of regenerative medicine Participate in continuous sales training and quality improvement in the clinic Possess a comprehensive knowledge of all conditions treated at QC Kinetix and what treatments are needed to address each condition Effectively answer questions and educate patients on our state-of-the-art regenerative medicine procedures Consistently start 50% of patients on personalized treatment plans Possibly conduct medical evaluations with prospective patients who are seeking an alternative to surgery and pain medications Work collaboratively with our medical team and other clinic personnel Explain financial breakdown and help the patient qualify for financing options Learn and deliver verbiage for each treatment option prescribed by you or the medical provider

Job Description The Care Coordination Specialist at Neuro Performance and Injury Center plays a critical role in ensuring that all patients, especially those who are uninsured and underinsured, receive timely and effective healthcare. This role involves managing and coordinating all aspects of patient care, from initial assessment to the final stages of treatment. The specialist will act as a liaison between patients, healthcare providers, and insurance companies to facilitate optimal care and support. This position communicates consistently and effectively with various partners and community providers. Care Coordinator is a member of the home office location who will follow patient care from intake to scheduling for all locations. Requirements Work closely with healthcare providers to develop and implement personalized care plans. · Liaise with insurance companies to optimize coverage and minimize patient costs. · Schedule appointments and follow-ups, manage patient files, and maintain communication with all parties involved in patient care · Bachelor’s degree in healthcare, related field preferred · Minimum of 4 years’ experience in Care Coordination in Healthcare private setting · Experience in care coordination, case management, or a similar role, particularly with uninsured or underinsured populations. · Sales Force Experience preferred. · In-depth knowledge of healthcare systems and insurance processes. · Strong communication and interpersonal skills, with the ability to work effectively in a multidisciplinary team. · Proficiency in healthcare IT systems, including electronic health records (EHR). Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. · Commitment to providing high-quality care to underserved populations. Provide support and resources to patients, helping them navigate the healthcare system effectively. Benefits PTO: 10 days first year, 15 days years 2-4, 20 days after fourth year Holidays: 8 paid Holidays per year Health Insurance Dental Insurance Vision Insurance 401K With Employer Match Tuition Reimbursement