Patient access representative jobs in Greece, NY - 453 jobs

Job Description Create, deliver, and maintain the production schedule and distribute plans to Operations Management. Execute, track and maintain advanced resource planning (ARP) process to ensure all scheduled jobs are ready to hit the floor and be completed per the prescribed time constraints cited within the production schedule. Maintain job progress accuracy and identify gaps between the production schedule and the reality of the shop floor - update schedule in real time. Ensure orders are through the operations area and “on-time” to meet customer delivery dates. Using feedback from past performance, improve project scheduling and planning to increase accuracy and OTD. Essential Duties and Responsibilities: SCHEDULING · Provide Sales & Customer Service with firm delivery dates from production schedule. · In Conjunction with Sales & Customer service, monitor scheduled start and progress of all jobs using the ERP system. · In conjunction with Sales & Customer service and Customer Service, monitor the flow of blanket orders (stock jobs) through the shop. · Continually update schedule to reflect possible re-routing or change in flow. · In Conjunction with Sales & Customer service, expedite orders as needed to meet customer deliveries. · Work with purchasing department as production schedule is updated - ensure expected dates for incoming goods are adjusted to properly coincide with the production schedule. · Review outsourced operations within jobs and ensure that PO timing for these services align with successful project delivery. · Serve as liaison between sales demand and operational capacity, ensuring optimization of resources while meeting customer expectations. PLANNING · Ensure all steps in ARP process are completed before job is released to operations. · Plan larger projects (blanket orders) to achieve increased efficiency and lower costs. · Determine when/if OT needed to recover or maintain production workload notify operations manager and general manager in advance. · Monitor scheduled start and end dates of all jobs utilizing the ERP scheduling module and provide weekly status updates on monthly progress. · Review quotes for incoming jobs as needed. Check for alignment on lead times to assist in setting proper customer expectations. · Recommend outsourcing jobs as needed to optimize shop floor activities and overall company output in a cost-effective manner. Additional Responsibilities: · Uses ERP system to retrieve customer information, stock status information, the status of purchase orders' and recommend changes on customer purchase orders. · Perform cycle counts of raw materials, WIP and finished goods as needed to successfully monitor needs of each scheduled job. · Adjust time tickets to reflect discrepancies discovered in the course of monitoring jobs & the scheduling module. · Assist in annual physical inventory. · Complete special projects as requested. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee must also occasionally lift and/or move up to 50 pounds. Employee must have the ability to solve practical problems, and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. The noise level in the work environment may range from moderate to loud. Education, Skills and Experience: · Bachelor's degree in supply chain management, business administration, or a related field is preferred. · 1-5 years of experience in production scheduling, planning, or a related role in a manufacturing environment required. · Basic arithmetic skills and attention to details is required. · Ability to use Excel, Word, Outlook and Power Point. · Solid knowledge of manufacturing process from receipt of material to shipment of parts. · Familiar with MRP or ERP Order Entry, Shipping, Purchasing and Receiving (JobBoss2 preferred). · Good communication skills. · Must be a good team player.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Work Shift: UR - Day (United States of America) Range: UR URCA 204 H Compensation Range: $18.50 - $24.98 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: URMC's Outpatient Ambulatory Care team is seeking Outpatient Access Specialists as we continue to grow our Flex/Float team. Working at different medical offices across UR Medicine, these Front Desk Associates interact with patients and perform essential tasks in the office like patient welcome and registration, scheduling appointments, and entering patient data. Our work is focused on: Customer Service: When patients have questions, Outpatient Access Specialists are the front-line problem solvers and determine the appropriate solution or direction for the patient. Communication: Outpatient Access Specialists coordinate appointments to other clinic sites, follow-up on missed appointments and cancellations; schedule interpreters and transportation to support patient needs. Teamwork: Providing a warm patient hand-off to providers and other clinic staff; supporting front office colleagues with their tasks. Accuracy: Ensuring all patient forms, demographic and financial information is accurate and up-to-date; reconciling patient registration information, visit and billing errors; also maintaining accurate provider schedules. The ideal candidate for an Outpatient Access Specialist brings at least one year of customer service or administrative/office experience. A customer service oriented approach, the ability to collaborate, and communicate, effectively is essential. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Create a high-level master schedule that incorporates the initial CPM schedule and the contractors' schedule Provide a summary and report on project progress Keep an eye on program milestones and interdependencies Provide information on items impacting the project schedule & delays Track critical activities and changes to the critical path impacting the project Document changes integrated into the project schedule Spot project risks and include impact analysis for review by project team .

Job Description Responsibilities *Shift differential offered for evening hours* Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

The Care Coordinator II for the Reinvesting in Youth Program is responsible for the delivery of coordinated care to meet the needs of youth and their families at risk of or actively involved in the Juvenile Justice System. This position works within a team-based setting to assure overall needs of the client are met in support of preventing, reducing, or eliminating involvement with the Juvenile Justice System. This will be a full-time (40 hours) position. The schedule is primarily Monday-Friday, 10:00am-6:00pm, but flexibility for some evening and weekend hours is required based on client need. This will be a primarily mobile role based out of our 1 Mustard St office in Rochester, NY. Note that mileage in a personal vehicle is eligible for a generous reimbursement. Essential Job functions Coordinate multiple aspects of the youth's and/or families' care. Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team. Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team. Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes. Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs. Meet with youth individually to assess and teach skill development and report on their progress. May organize and facilitate skill-based groups for youth. Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication. Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed. May be assigned to lead projects or mentor program staff. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Bachelor's degree required. Minimum 18 months of relevant experience required. SPECIAL REQUIREMENTS Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies Ability to de-escalate and manage crisis situations both in-person and by phone Ability to deliver psychoeducational training Ability to work collaboratively as part of a multi-disciplinary treatment team Ability to work through a series of issues using independent judgment Ability to be independent and self-directed Physical Demands & Work Environment Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

Schedule: Per Diem (Sunday-Saturday flexible hours days, evenings and/or weekends) Main Function: Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. Provide information regarding the system's payment policy, alternative financing, insurance options, state programs, and financial aid program. Responsible for the monthly review of potential bad debt transfers - reviews and completes transfers per policy and procedure guidelines. Lives the CARES values and promotes the Thompson Way. Qualifications: Associates Degree preferred. 2 to 3 years of previous medical billing or collection experience is required. Familiarity with collection practices. Excellent public/patient relations and communication skills. Skills in using computers, including Excel and Word required. Skills in using web-based patient financial applications/systems. Pay Range: $19.50 - $23.00 Starting Pay: Based on Experience Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.

Cannon Industries A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol free working environment. General Job Description: Communicates with customers on all questions and inquiries related to their orders including on-time delivery of product. Minimum Qualifications: Minimum 2 years customer service experience in an administrative/office setting Excellent phone communication ability Ability to navigate a computer database Attention to detail. Organized with clerical skills. Specific Duties: Responsible for customer order entry from EDI Monitor EDI schedules to make sure EAU (Estimated Annual Usage) is being met, and that customer orders are not dropping out of schedule. Monitor customer websites for purchase orders, schedule changes, request for quotes, quality information Handles customer inquiries pertaining to orders/product Communicates with customers daily to report ship & delivery information Complete ASN (Advance Ship Notice) when parts ship to customer Monitor all shipments by production to customer Maintain all customer files Create Expediter Report Monitor the customers delivery performance Acknowledge customer PO's (purchase orders) Proactively notify customers of late orders Assign RMA's (Return Material Authorization) to quality department for reconciliation Provide proof of delivery to customers as necessary for invoice discrepancies. Maintain and input data pertaining to customer orders in database This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Job Title: Patient Care Coordinator Salary: $17.50 - $20.50 per hour commensurate with experience Employment: This is a full-time position. Days and hours of work are Monday through Friday during business hours. Evening work may be required as job duties demand. Summary/Objective: The Patient Care Coordinator provides various supports to ensure the smooth and compliant operation of clinic services. Required Education and Experience: High School Diploma or GED. Previous experience, education and/or training preferred to include knowledge of and proficient use of computers, office equipment, phone systems and electronic health records. Ability to comply with professional standards of conduct, including pleasant speaking voice and courteous manner as well as the ability to meet the demands of the position. Additional Eligibility Qualifications: None Essential Functions: Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy. Answers telephones, takes messages and refers calls to the appropriate person. Communicates effectively with staff, service providers, individuals, caregivers, family members, and the community. Completes assigned copying, scanning, mailings, and faxing within and outside of the Electronic Health Record System. Maintains Clinic Consumer Charts: Enters information into Electronic Health Record system efficiently and in a timely manner. Understands the system and ensures electronic filing to ensure proper organization of electronic records. Scans/Files all clinic documentation in a timely and efficient manner ensuring compliance with regulatory requirements, prepares new charts for consumers being admitted, routinely purges charts, and audits charts of consumers being discharged. Deactivates charts within Electronic Health Record System when discharged entirely and purges paper charts as needed. Responsible for management of Annual Scripts, 2-way Release Authorization documentation, and obtaining appropriate consumer/guardian signatures. HH Only - Completes Clinic Medicaid eligibility for E-paces accurately and in a timely manner between the 16th and 30th of each month and maintains a list of all Medicaid verification lists in chronological order. Collaborates with Clinic Supervisor to ensure to query NGS Connex to verify Medicare Eligibility. Ensures that 90-day Medicaid re-certifications are completed in a timely manner including maintenance of a 90-day tracking spreadsheet, accurate cover sheets, and MD signature verification through approved electronic or paper methods. Gives feedback to supervisor or Director as to efficacy. Responsible for Intake Paperwork Processing, fielding intake-related documentation questions, preparing and sending intake packets to potential individuals, obtaining initial scripts for service and ensuring that all intake information is completed in a timely manner. Prepares all psychiatric charts from intake and including any necessary electronic record data entry to charts. HH Only - Prepares documentation for the Medical Director's review and assist the Medical Director with obligations including but not limited to scheduling employee physicals and patient annual medical assessments. Ensures accuracy in the monthly billing and prepares for submission to appropriate insurance companies in a timely and accurate manner. (May include charge entry for Article 16 & Article 28 Clinical services) Reviews remittances and post payments from insurance companies to appropriate claims. Generates monthly patient statements and processes their payments. Investigates claim denials and re-submits for processing in accordance with applicable regulations and insurance company requirements. Performs insurance verifications for clients in the Article 16 and Article 28 Clinics. Assists with any additional tasks as needed. Receives guidance from the Clinic Billing Supervisor. Achieves program goals by performing additional duties at the discretion of the Clinic Supervisor and Director. Participates in Clinic/Finance Department meetings. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development. Adheres to agency's policies and procedures as well as department guidelines. Maintains professional demeanor. Provides primary coverage for front desk, as needed at any of the clinic locations. Participates in agency committees as asked or as needed. Maintains current schedules for all therapists and other providers in the Electronic Health Record System. Update Schedule templates as needed and work within scheduling modules appropriately. Adheres to agency's policies and procedures as well as department guidelines. Competency Requirements: Client focus Ability to accept responsibility. Communication Proficiency Time Management and Organizational skills Collaboration Skills Personal Effectiveness/Credibility Flexibility Ethical conduct Problem Solving/Analysis. Business Acumen Supervisory Responsibility: None. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit or stand and occasionally walk, bend, use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move objects up to 30 pounds and occasionally push or pull objects up to 100 pounds. Travel: Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected. Comprehensive benefit plan including but not limited to: Affordable Medical / Dental / Vision Insurance 17 Days Paid Time Off (PTO) Paid Sick Time 9 Paid Holidays Matching 403(b) and/or ROTH Retirement Plan Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection Employer Paid Health Reimbursement Arrangement (HRA) Employer paid Life Insurance, Short-term and Long-term Disability Insurance Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location. EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Benefits: Paid Holidays Sick Time Vacation Time Health insurance As a FASTSIGNS Customer Service Representative/Admin, you will be the initial contact with current customers as well as prospective customers. You will work with customers in numerous ways such as email, telephone, in-person in our FASTSIGNS Center. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will also receive some hands-on experience to familiarize yourself with the materials needed and the production process. You would also assist in the materials management process, which may include ordering of materials as requested, keep the Point of Sale System material costs up to date and exploring cost saving options for materials available in the industry. You will be involved in team meetings and be intimately involved in the success of the FASTSIGNS Center. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Compensation: $19.00 - $21.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job DescriptionCompany: Wilkins Recreational Vehicles Job Title: Customer Experience Coordinator - Full Time We believe talent makes a difference! Join an award-winning team offering excellent earning potential and opportunities for long-term growth, including a leadership team that values your professionalism, customer focus, and attention to detail. We're looking for team members who create outstanding first impressions-because we know exceptional experiences begin at the front desk. Salary Range: $18.00 - $20.00/hour Job Duties: Greet and welcome all incoming customers in a warm, friendly, and professional manner-creating a positive first impression and helping set the tone for an exceptional experience. Provide excellent front-line customer service by directing customers to the appropriate team member or department with confidence and care. Promptly and professionally answer incoming phone calls, ensuring accurate information is provided or calls are routed appropriately. Support the coordination and check-in process of all incoming new vehicles, working closely with both sales and service departments. Complete associated paperwork and input vehicle information accurately into our system. Serve as a helpful administrative resource for the entire Wilkins RV team-keeping our operations running smoothly and efficiently. Requirements: Strong interpersonal skills with the ability to warmly and professionally interact with customers and colleagues. Dependable, detail-oriented, and organized with a customer-first mindset. Capable of effectively handling multiple calls and tasks in a fast-paced environment while maintaining a positive attitude. Saturday and Evening availability #1 RV Dealer in New York Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York, and Northern Pennsylvania. Powered by JazzHR A0ExFsQYf9

About Us Betlem Residential Heating & Air Conditioning has been a trusted provider of comfort solutions for homes and businesses for over 100 years. We specialize in the installation, maintenance, and repair of residential and light commercial heating and cooling systems. Our team is dedicated to providing reliable, energy-efficient solutions with exceptional workmanship and outstanding customer service. At Betlem, we value integrity, teamwork, and professionalism. We offer a supportive work environment where you can grow your skills and advance your career while being part of a company that cares about its employees and the communities we serve. Job Summary Betlem Residential Heating & Air Conditioning are seeking a dependable and detail-oriented Residential Customer Service Representative to support our service department. In this role, you will communicate with customers, schedule service calls, support dispatch and billing activities, and ensure that all tasks are completed accurately and efficiently. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys helping customers. Essential Duties & Responsibilities Daily Responsibilities: Answer incoming customer calls and schedule service appointments. Create call slips and work orders with complete customer information in COINS. Review overnight and weeeknd calls each morning; communicate with technicians and managers for proper follow-up. Provide customer updates and follow up on open work orders. Support service dispatch with prioritizing, scheduling, and assigning work orders to technicians. Assist with billing of service work orders. Issue purchase orders as needed. Schedule and track sales appointments. Open, close, and monitor installation work orders through completion. Support the installation billing process. General Administrative Support: Process financing and credit card information. Work with technicians to schedule sales appointments as needed. Assist the service manager with organizing weekly time tickets for payroll and other follow-up needs. Perform general office duties such as filing, maintaining supplies, and supporting team members as needed. Qualifications General Expectations: Develop a solid understanding of residential service technicians' skills and capabilities. Follow up on incomplete work to ensure timely completion. Suggest process improvements to the service supervisor. Demonstrate strong organizational and multitasking abilities. Be proficient with computes and willing to learn new software systems. Be self-motivated, team oriented, and reliable. Maintain a stron work ethic and commitment to safety (PPE as required). Additional responsibilities may be assigned as needed. Work Environment What we Offer: Competitive Salary Comprenhensive Benefits Package (Includes Medical, Dental and Vision) Paid Time Off and Holiday Pay Health Savings and Flexible Spending Accounts 401(k) Savings Plan Employee Assistance Program The Betlem Team: Join a company with a century-long tradition of excellence, a supportive team environment, and opportunities for career growth. At Betlem, your skills and dedication are recognized, valued, and rewarded. Apply Today: If you are a motivated professional seeking a stable and rewarding career, we want to hear from you! Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. Geographic Disclosure Compensation Range-$22.00/hour-$28.00/hour #betlem #LI-P1

Job Description A well-established commercial general contractor is seeking a Construction Scheduler to support project teams by developing, maintaining, and analyzing CPM schedules. This role partners closely with Operations to translate project plans into executable schedules, identify risks early, and provide clear insight into project sequencing and critical path impacts. The ideal candidate understands construction workflows and enjoys collaborating with project teams to keep work moving efficiently. Key Responsibilities Develop and manage baseline construction schedules using Primavera P6 and Microsoft Project Translate plans, specifications, and scope into logical, buildable schedules Support Work Breakdown Structure (WBS) development, activity sequencing, and logic reviews Create proposal schedules in coordination with operations and project teams Maintain and update schedules throughout project execution Analyze schedule performance, identifying gained or lost time and critical path impacts Incorporate schedule impacts, delays, and milestone changes accurately Prepare CPM reports and schedule narratives for internal teams and leadership Perform QA/QC reviews to ensure schedule accuracy and consistency Coach project teams on scheduling best practices and sequencing strategies Qualifications Bachelor's degree in Construction Management, Engineering, or related field preferred OR 7+ years of construction industry experience with strong sequencing and scheduling knowledge Experience developing and managing CPM schedules on commercial construction projects Strong understanding of construction means, methods, and workflows Ability to read and interpret construction drawings and specifications Analytical mindset with strong attention to detail Clear communication skills with the ability to explain schedule impacts to non-schedulers Proficient with Primavera P6, Microsoft Project, and Microsoft Office Work Environment Combination of office and field exposure Ability to sit, stand, walk, and occasionally lift up to 15 lbs Reasonable accommodations available as needed Compensation & Benefits Medical, dental, and vision insurance 401(k) with company match Paid holidays and PTO Professional development and long-term growth opportunities

Mosaic Health-located in Rushville has an immediate opening for an experienced Patient Access Associate to provide compassionate customer service at our growing outpatient primary care center. Duties to include, but not limited to: greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms; and scheduling/confirming patient appointments. Effective communication and team cooperation essential to this key front end office position. Experience preferred in a medical, dental or similar health care outpatient office setting. Our team of healthcare professionals at Mosaic Health Rushville has been providing primary care medical, dental and behavioral health services to our community since 1970. We offer a competitive salary and generous paid time off. Our comprehensive benefits package includes medical, dental and retirement plans with employer contributions.Please visit ******************** to learn more. EOE.

Company Information: Regional Transit Service (RTS) is a regional transit authority established by New York State with more than 1,000 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties. Recognized as one of the best-run transit systems in the nation, RTS partners with the community it serves to provide vital, safe, and sustainable transportation services to nearly 8 million people each year. We carry out our mission by connecting our customers to jobs, school, healthcare, shopping, and recreational activities every day. JOB SUMMARY: The Customer Service Representative is an integral member of the RTS Team bringing our values to life every day - Integrity, Respect, Diversity and Inclusion, Engagement and Collaboration, Agility and Innovation, and Performance Focused. The Customer Service Representative, working alongside the entire Customer Service Team, is responsible for making it easy for our customers to enjoy the ride with RTS, in accordance with company policies and procedures. HOURLY RATE: $19.82 CURRENT AVAILABLE SHIFT: PART TIME (This is a union position associated with the Amalgamated Transit Union (ATU); therefore, all shifts are picked by seniority): Thursday 1pm-7pm Friday 2pm-7pm Saturday 10am-7pm Sunday 3pm-10pm ESSENTIAL FUNCTIONS: Receives, researches, and answers customer inquiries and requests regarding schedules, fares, special services, programs, and other related events Receives and places Community Partner pass orders Processes verbal and written requests for system information, programs, additional service, and timetables Receives and answers inquiries from departments and branches regarding Customer Service responsibilities Updates and maintains the Customer Service Department's system reference guides Participates in programs, presentations, and displays that require extensive customer contact Works on special projects or assignments as needed Distributes materials from other departments Exhibits the RTS WAY and brings our values to life every day. (Learn more at: ****************************** ) ADDITIONAL RESPONSIBILITIES: Other duties as assigned. Primarily assigned to the Customer Service Phone Center. Could also be required to work at the Main St. Front Desk or at the Transit Center. EDUCATION & EXPERIENCE: High School Diploma or GED required. At least 2 years of customer service experience in a call center environment. Familiarity with Rochester and its streets preferred. Knowledge of bus routes preferred. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. KNOWLEDGE, SKILLS & ABILITIES: Ability to perform a variety of routine duties involving the use of procedures and the application of clearly prescribed standard practice where the employee could make minor decisions and use some judgment Ability to work with objectives defined by supervisor or by explicit procedures and rules. Assignments and the performance of tasks and activities are reviewed by supervisor in detail with the employee. Situations not covered by rules or procedures are referred to the supervisor. Proficient computer skills, including basic knowledge of Microsoft Office and Trapeze FX, and intermediate knowledge of salesforce.com, our Customer Relationship Management System, Where's My Bus, Account Based Ticketing, Routematch ride scheduling and the internet, especially Google Maps. Excellent customer service skills Excellent verbal and written communication skills Strong time management skills PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, and reach with hands and arms. The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTA will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology - we secure, connect, and amplify the moments that matter in life. Next to our passion for technology we're very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future - boldly, customer-focused and with a strong team spirit. This role is a hybrid position (3 days/week onsite) at our Fairport, NY office location. Job Description Keenfinity is committed to upholding the highest standards for service. Our goal is total customer satisfaction through products, service and support. Primary Responsibilites: Responsible for developing and maintaining excellent customer relationships. Handle various forms of customer contact, and accurately process customer orders for products and literature. Interface and provide customer service to our Major Accounts with special requirements, manage special projects, and create reports as required. Promote consistent and excellent customer relations and loyalty. Routinely communicate accurate delivery information, and promptly update customers when changes occur. Respond to customer inquiries in a timely manner through the most appropriate means of communication. Provide pricing, delivery information, order status, and return authorization to customers as specified by department procedures. Perform error-free order entry and modification. Follow up on orders as needed. Act as team player and effectively back up others as needed. Take initiative to find value-added work when call volume is low. Interface with internal departments on all aspects of customer service; serve as Voice of the Customer. Keep departmental files up-to-date per records retention procedures. Complete special projects as assigned by management. Qualifications High School Diploma or GED required. Associate's Degree in Business or related discipline preferred. 3-5 years of experience in customer service required; experience in a call center environment is preferred. Excellent computer skills and working familiarity with multiple software packages, preferably MS Excel and SAP ERP software packages. Minimum typing ability of 55 WPM. Must have strong verbal and written communication skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional manner. Must have a sense of team response to satisfy sales goals and assure 100% customer satisfaction. Multiple language capability is a plus! Additional Information The U.S. base salary for this full-time position is $44,000-$55,000 annually. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions. Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available. All of your information will be kept confidential according to EEO guidelines. At Keenfinity we don't just build innovative solutions - we shape a smarter, more connected world through technology. We value different backgrounds, ideas, and experiences and we're committed to growing, learning, and celebrating success as one team. Everyone is welcome here - we foster an environment where everyone is respected, valued, and encouraged to be their authentic self. Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Polarson Inc. is looking for a positive and professional Customer Service Representative to join our growing team in New York. In this role, you'll be our customers' first point of contact, responsible for delivering a best in class customer support experience. At Polarson Inc., we're committed to fostering an environment that's welcoming, inclusive and respectful. We also offer plenty of opportunities to advance into management since we promote from within.